Dell 5210n Mono Laser Printer, Service Manual

Page: 47 / 430

Diagnostic information
2-5
Symptom tables
Base printer symptoms
Symptom Action
Dead machine Go to
“Dead machine service check” on page 2-80
.
Operator panel—one or more buttons do
not work.
Go to
“One or more operator panel buttons fail” on
page 2-107
.
Operator panel—none of the buttons work. Go to
“No buttons work” on page 2-107
.
Operator panel—display is blank. Printer
sounds 5 beeps.
Go to
“Operator panel display” on page 2-108
.
Operator panel—display is blank. Go to
“Operator panel display” on page 2-108
Operator panel continuously displays all
diamonds and does not complete POST.
Go to
“Operator panel service check” on page 2-107
.
Paper feed problems—base printer or
integrated 500-sheet paper tray
Go to
“Paper feed service check” on page 2-113
.
Paper jams at exit of redrive
assembly—duplex option not installed.
Go to
“Paper feed service check” on page 2-113
.
Paper jams at exit of redrive
assembly—duplex option installed.
Go to
“Duplex option service check” on page 2-82
.
Fuser solenoid fails to operate. Go to
“Fuser solenoid service check” on page 2-95
.
Print quality—black page Go to
“Print quality—all black page” on page 2-117
.
Print quality—blank page Go to
“Print quality—blank page” on page 2-118
.
Print quality—light print Go to
“Print quality—light print” on page 2-122
.
Print quality—background Go to
“Print quality—background” on page 2-119
.
Print quality—residual image Go to
“Print quality—residual image” on page 2-121
.
Print quality—skew Go to
“Paper feed service check” on page 2-113
.
Print quality—banding Go to
“Print quality—banding” on page 2-120
.
Print quality—random marks Go to
“Print quality—random marks” on page 2-118
.
Print quality—toner on backside of printed
page.
Go to
“Print quality—toner on backside of printed page” on
page 2-122
.
Print quality—vertical black bands on edge
of copy.
Go to
“Print quality—black bands on outer edges of the
page” on page 2-121
.
Unable to clear a 32-Unsupported Print
Cartridge user error message.
Go to
“Signature button assembly service check” on
page 2-123
.
High-capacity feeder (2000-sheet) symptoms
Symptom Action
The printer does not recognize the high-
capacity feeder installed.
Go to
“High-capacity feeder input tray service check” on
page 2-96
.
Paper feed problem with the high-capacity
feeder.
Go to
“High-capacity feeder input tray service check” on
page 2-96
.