DAC-U2530EN-AG rev E
DAC-U2530EN-AG rev E
22
23
For more detailed information, refer to the User Manual (at www.defi btech.com).
The following table lists the symptoms, the possible causes, and the possible corrective actions
for common problems. Refer to the User Manual (available at www.defi btech.com) for detailed
explanations on how to implement the corrective actions. If the unit continues to be non-
functional, call Defi btech for service (refer to the
“Contacts”
section on page 32).
Symptom
Possible Cause
Corrective Action
Unit will not turn on
Battery pack not inserted
Insert battery pack
Battery pack depleted or
needs servicing
Replace battery pack
or call for service
Unit needs servicing
Call for service
Unit immediately turns off
Battery pack depleted
Replace battery pack
Unit needs servicing
Call for service
ASI fl ashes red and/or unit
makes periodic ”beep” sound
Unit needs servicing
Go to AED Status Screen by
pressing the CENTER softkey
button or call for service
Battery pack non-functional
Replace battery pack
Defi brillation pads are not
pre-connected to unit
Connect defi brillation pads to
unit
Defi brillation pads or battery pack
expired
Replace expired component
ASI does not fl ash at all while
the unit is in standby (powered
off)
Battery pack not inserted
Insert battery pack
Battery pack is low or needs
servicing
Replace battery pack or call for
service
Unit needs servicing
Call for service
“Power on test failed, service
code ‘xxxx’” prompt
Unit needs servicing
Record code number and call for
service
“Battery test failed, service
code ‘xxxx’” prompt
Battery pack needs servicing
Record code number and call for
service
“Service required” prompt
Unit needs servicing
Call for service
“Replace battery now” prompt
Battery pack capacity is
critically low
Unit may not deliver a shock,
replace battery pack immediately
“Battery low” prompt
Battery pack capacity is
getting low
Replace battery pack as soon as
possible
Display screen does not work
Battery pack depleted
Replace battery pack
Battery pack not inserted properly
Make sure battery pack is
oriented correctly and fully
inserted
Unit needs servicing
Call for service
TROUBLESHOOTING
Symptom
Possible Cause
Corrective Action
“ Pads missing” prompt
Pads not connected to unit
Make sure pads connector
is oriented correctly and fully
inserted into unit
“ Plug in pads connector”
prompt
Pads connector not plugged in
Plug in pads connector
Pads connector broken
Replace pads
Unit’s connector broken
Call for service
“ Pads expired” prompt
Pads are beyond expiration date
shown on pads package
Replace pads
“ Apply pads to patient’s bare
chest as shown” prompt
Pads not connected to patient
Place pads on patient
Pads not making good connection
to patient
Check pad connection to patient
Pads or pad cable damaged
Replace pads
“Poor pad contact to patient”,
“Press pads fi rmly”, “Replace
pads”, “Non-rescue pads” or
“Warning” prompt
Dry pads
Replace pads
Partial pad connection
Check that pads are placed
securely on patient
Pads touching
Separate pads and place
correctly on patient
Non-rescue pads (e.g. trainer
pads, ECGMA adapter) connected
while in AED (rescue) mode
Replace non-rescue pads with
rescue pads
“Check pads” prompt
Pads touching
Separate pads and place
correctly on patient
“Stop motion” prompt
Patient motion has been detected
Stop patient motion
“ Stop interference” prompt
External interference
has been detected
Stop external interference
“ Analyzing interrupted” prompt
Motion or interference detected
Stop motion or interference
“Shock cancelled” prompt
Patient’s ECG rhythm changed
No action necessary
Shock button not pressed
within 30 seconds
(Semi-automatic units ONLY)
Press shock button
within 30 seconds
(Semi-automatic units ONLY)
Low battery – insuffi cient to
charge
Replace battery pack
Bad pad to patient connection
Check that pads are placed
securely on patient
Dry pads
Replace pads
“ Replace data card” prompt
DDC card is full
Replace DDC card with a card
that is not full
DDC card has failed
Replace DDC card
