Datamax Prodigy Plus, Operator'S Manual

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Prodigy Max Operator’s Manual 57
3) The media slips or does not properly advance:
Possible cause and solution:
The Head Level Adjustment Knob setting is adjusted too high,
re-adjust the Head Level Adjustment Knob, (see Section 5.3.1).
The Platen Roller is dirty, clean the Platen Roller.
4) Uneven printing or print too light:
Possible cause and solution:
The Hinge Plate is open or unlatched, re-latch the hinge plate,
(see Section 5.1, steps 6, 7, and 8).
The Head Level Adjustment Knob setting is adjusted too high,
re-adjust the head level adjustment knob, (see Section 5.3.1).
The darkness is adjusted too low, readjust.
5) Poor print quality:
Possible cause and solution:
The Printhead is dirty, clean the printhead, (see Section 5.1).
The wrong ribbon/paper combination is being used, use a
different type of ribbon and/or paper.
The Printhead temperature is too high or too low. Use software
control to adjust the heat settings or darkness via the optional
LCD/Keypad Front Panel.
The Printhead is bad, ( see Section 5.3.3).
6) No display power light is on (LCD/Keypad front panel):
Possible cause and solution:
Display contrast set too low, turn the contrast adjustment
clockwise until the display appears.
The LCD display is defective, return the Printer for service.