Datamax Prodigy Plus, Operator'S Manual

Page: 37 / 178

Troubleshooting
Prodigy Plus 29
3.3.2 Ribbon Feed and Tracking Adjustments
Complete the following steps to complete the ribbon feed and
tracking adjustment.
Turn the power switch ‘on’ and use full width paper and
ribbon for this adjustment. Install a thermal-transfer ribbon/
media in the Printer and secure the ribbon to the Ribbon
Take-up Hub in a counter-clockwise direction (see Chapter 1,
Figure 1-11).
1. Press the feed button several times to normalize the
feeding of the ribbon and media. Check the ribbon
for rippling as it travels from the Ribbon Supply Hub
and goes under the Printhead assembly. If rippling or
bagging occurs, follow the procedures outlined in
steps 2 through 6.
2. To adjust the Ribbon Shield (see Figure 3-2),
temporarily move the ribbon and loosen the screw
located on the left end of the Head-Support Plate,
(do not remove the screw). This end of the shield
can be adjusted up or down in order to even out the
ribbon tension across the full width of the ribbon.
Note: The mount screws that secure the Ribbon
Shield also secure the Head-Support Plate.
When loosening these screws, be aware that
both the shield and the plate may be affected.
3. Position the shield so that there is no rippling in the
ribbon as it travels from the Ribbon Supply Hub.
The ribbon should also be adjusted so that tension
is even across the entire width of the ribbon.