68
Troubleshooting
121: Print ribbon not identified
The
printer
cannot
use
the
ribbon
installed.
The
card
will
be
canceled.
Use
ribbon
designed
for
this
printer.
Press
the
U
SER
button
on
the
printer,
or
click
OK
in
the
message
box
to
clear
the
message.
H
INTS
&
T
IPS
Ask
your
dealer
or
authorized
reseller
for
a
replacement
ribbon.
122: Magstripe format problem
The
magnetic
stripe
data
sent
does
not
match
the
format
set
in
the
printer.
The
card
will
be
canceled.
Press
the
U
SER
button
on
the
printer,
or
click
OK
in
the
message
box
to
clear
the
message.
123: Insert new card side 1 up
1.
Insert
a
new
card
in
the
printer
with
side
1
facing
up.
2.
If
the
card
is
not
immediately
picked,
press
the
printer’s
U
SER
button
or
click
OK
.
Click
Cancel
in
the
message
box
if
you
want
to
cancel
the
card.
124: Insert same card side 2 up
1.
Take
the
card
from
the
printer.
2.
Turn
the
card
over
end
to
end
so
side
2
is
facing
up.
3.
Insert
the
card
in
the
printer.
4.
If
the
card
is
not
immediately
picked,
press
the
printer’s
U
SER
button
or
click
OK
.
Click
Cancel
in
the
message
box
if
you
want
to
cancel
the
card.
Summary of Contents for SD Series
Page 1: ...Datacard SD Series Card Printers User s Guide March 2014 Part No 527400 001 Rev A ...
Page 8: ...viii ...
Page 14: ...2 Introduction ...
Page 22: ...10 About the Printer ...
Page 34: ...22 Using the System ...
Page 38: ...26 Printing Cards ...
Page 46: ...34 System Maintenance ...
Page 106: ...A 16 SD460 Laminating System ...
