DataCard SD Series, User Manual

Page: 59 / 106

SD Series Card Printers User’s Guide 47
The printing is too dark
The monochrome printing has flaws
Problem Probable Cause Solution
The card shows wrinkles
in darkly colored areas.
The card includes very
dark areas.
Change the design to use smaller areas
of dark color.
The printhead is not
aligned correctly.
Contact your service provider.
All color printing is
darker than intended.
Color adjustment is too
dark. A change in the
card stock you use can
alter the appearance
of printed cards.
Change the color adjustment settings.
Refer to “Color Printing” in your printer’s
Installation and Administrator’s Guide ,
and “Color Adjustment Tab” in your
printer’s Driver Guide .
Problem Probable Cause Solution
Text has broken (partly
printed) characters.
The monochrome (K)
power setting is
balanced to print both
fine text and bar
codes.
If the card does not include a bar code,
increase the monochrome intensity. If the
card includes fine text and bar codes,
change the text to improve printing. Refer
to “Monochrome Printing” in the printer’s
Installation and Administrator’s Guide .
The text is formatted to
print with color, and
the card is being
printed with
monochrome ribbon.
Contact your service provider. Format
text to print black so that the text is not
dithered.
Printing is uneven or is
missing in some areas.
The monochrome (K)
power setting is too
low. The cards require
a different setting.
Increase the monochrome intensity. Find
a balance between printing all card data
and causing wrinkles.
A black-and-white
image prints using the
color panels.
The Windows Picture
Print Wizard or Picture
and Fax Viewer is
printing the file. Many
applications use the
Windows tool to
preview and print
graphics. The tool does
not render to true black
and white.
Use another application, such as ID
software or Microsoft Word, to create the
card.