SD Series Card Printers User’s Guide
55
Use Advanced Troubleshooting Tools
Printer
Manager
provides
access
to
card
design
settings
and
additional
troubleshooting
tools.
Printer
Manager
also
allows
you
to
perform
advanced
troubleshooting
with
the
guidance
of
your
service
provider.
Refer
to
“Printer
Manager”
in
the
printer’s
Installation
and
Administrator’s
Guide
for
more
information.
Card Jams
The
card
did
not
reach
the
position
for
the
next
action,
such
as
printing
or
ejecting
the
card.
You
usually
can
resolve
the
error
by
pressing
the
U
SER
button
so
that
the
printer
displays
Ready
.
If
the
error
persists,
do
the
following
to
remove
the
card
from
the
printer.
1.
Open
the
printer.
2.
Remove
the
ribbon
cartridge.
3.
Turn
the
manual
advance
knob
to
move
the
jammed
card
until
it
is
accessible
from
the
rollers
or
exits
into
the
output
hopper.
4.
Remove
the
card.
5.
Replace
the
ribbon
cartridge
and
close
the
printer.
6.
Press
the
U
SER
button
on
the
printer
or
click
Retry
in
the
message
box.
H
INTS
&
T
IPS
Check
the
ribbon
to
make
sure
that
it
is
not
torn.
Refer
to
“109:
ribbon
problem”
on
page
64
to
repair
or
replace
the
ribbon,
if
needed.
For
laminator
card
jams,
refer
to
"Clear
Laminator
Card
Jam"
on
page
A
‐
11
.
Summary of Contents for SD Series
Page 1: ...Datacard SD Series Card Printers User s Guide March 2014 Part No 527400 001 Rev A ...
Page 8: ...viii ...
Page 14: ...2 Introduction ...
Page 22: ...10 About the Printer ...
Page 34: ...22 Using the System ...
Page 38: ...26 Printing Cards ...
Page 46: ...34 System Maintenance ...
Page 106: ...A 16 SD460 Laminating System ...