Data General AViiON 4600 Series, Customer Documentation

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TIPS ORDERING PROCEDURES
TO ORDER
5. An order can be placed with the TIPS group in two ways:
A. MAIL ORDER - Use the order form on the opposite page and fill in all requested information. Be sure to
include shipping charges and local sales tax. If applicable, write in your tax exempt number in the space
provided on the order form.
B. Send your order form with payment to: Data General Corporation
ATTN: Educational Services/TIPS G155
4400 Computer Drive
Westboro, MA 01581-9973
C. TELEPHONE - Call TIPS at (508) 870-1600 for all orders that will be charged by credit card or paid for
by purchase orders over $50.00. Operators are available from 8:30 AM to 5:00 PM EST.
METHOD OF PAYMENT
6. As a customer, you have several payment options:
A. Purchase Order - Minimum of $50. If ordering by mail, a hard copy of the purchase order must
accompany order.
B. Check or Money Order - Make payable to Data General Corporation. Credit Card - A minimum order of
$20 is required for MasterCard or Visa orders.
SHIPPING
7. To determine the charge for UPS shipping and handling, check the total quantity of units in your order
and refer to the following chart:
Total Quantity Shipping & Handling Charge
1-4 Items $5.00
5-10 Items $8.00
11-40 Items $10.00
41-200 Items $30.00
Over 200 Items $100.00
If overnight or second day shipment is desired, this information should be indicated on the order form. A
separate charge will be determined at time of shipment and added to your bill.
VOLUME DISCOUNTS
8. The TIPS discount schedule is based upon the total value of the order.
Order Amount Discount
$0-$149.99 0%
$150-$499.99 10%
Over $500 20%
TERMS AND CONDITIONS
9. Read the TIPS terms and conditions on the reverse side of the order form carefully. These must be
adhered to at all times.
DELIVERY
10. Allow at least two weeks for delivery.
RETURNS
11. Items ordered through the TIPS catalog may not be returned for credit.
12. Order discrepancies must be reported within 15 days of shipment date. Contact your TIPS Administrator
at (508) 870-1600 to notify the TIPS department of any problems.
INTERNATIONAL ORDERS
13. Customers outside of the United States must obtain documentation from their local Data General
Subsidiary or Representative. Any TIPS orders received by Data General U.S. Headquarters will be
forwarded to the appropriate DG Subsidiary or Representative for processing.