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d) The antenna is not installed or poor contacted.
e) Insufficient SIM card balance.
f)
SIM card package is not enabled.
21) Q: Cannot connect to DSS platform
A:
There are the following possibilities:
a) 3G/4G dial-up failed.
b) The device is not added to the platform.
c) The auto register settings on the Device are not configured.
d) The auto register setting parameters between platform and Device do not match.