Dahua HCVR5104C Series, User Manual

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Program is not compatible. Please upgrade to the latest version.

Brightness is 0. Please restore factory default setup.

There is no video input signal or it is too weak.

Check privacy mask setup or your screen saver.

DVR hardware malfunctions.
6. Real-time video color is distorted.
There are following possibilities:

When using BNC output, NTSC and PAL setup is not correct. The real-time video
becomes black and white.

DVR and monitor resistance is not compatible.

Video transmission is too long or degrading is too huge.

DVR color or brightness setup is not correct.
7. Cannot search local records.
There are following possibilities:

HDD ribbon is damaged.

HDD is broken.

Upgraded program is not compatible.

The recorded file has been overwritten.

Record function has been disabled.
8. Video is distorted when searching local records.
There are following possibilities:

Video quality setup is too low.

Program read error, bit data is too small. There is mosaic in the full screen.
Please restart the DVR to solve this problem.

HDD data ribbon error.

HDD malfunction.

DVR hardware malfunctions.
9. There is no audio when monitor.
There are following possibilities:

It is not a power picker.

It is not a power acoustics.

Audio cable is damaged.

DVR hardware malfunctions.
10. There is audio when monitor but there is no audio when system playback.
There are following possibilities:

Setup is not correct. Please enable audio function

Corresponding channel has no video input. Playback is not continuous when the
screen is blue.