Dabi Atlante EAGLE.PS, Owner'S Manual

Page: 90 / 102

Owner’s Manual
90
UNFORESEEN- TROUBLESHOOTING
Message Error or warning grounds Solution
− Could not find image on
phosphorous plate. − The system usually displays this
Message when the machine
cannot find an image on the
phosphorous plate.
− Check the phosphorous plate,
ensure there is no trouble and, if
possible, make a new X-ray.
− There is no requester that
meets the search criteria.
− The system usually displays this
Message when the system
cannot find the user with the
criteria entered by the operator.
− Check the search criteria that
are being reported.
− No Patient was found. − The system usually displays this
Message when the operator
tries to search for a Patient that
is not being found by the
system.
− Check the criteria being
informed for the applicant's
search
− Operation time exceeded. − The system usually displays this
Message when the operator
does not insert the phosphor
plate into the equipment within
120 seconds.
− Insert the phosphor plate into
the equipment within 120
seconds, after the retrieval
request.
− Busy equipment Wait until the
current process is finished.
− The system usually displays this
Message when the operator
requests the image acquisition
but the equipment is performing
another process.
− Wait until the machine
completes the current process.
− Do you want to cancel the
image retrieval?
− The system usually displays this
Message when an image was
retrieved and the operator
clicked the "Preview Image"
button without saving the image.
− Save the retrieved image and
then click the "Display Image"
button.
Periapical Image
Message Error or warning grounds Solution
− There was an error accessing
the database. If the problem
persists contact the System
Administrator.
− The system typically displays
this Message when there is no
connection to the database
− Reestablish communication with
the database.