Dabi Atlante EAGLE.PS, Owner'S Manual

Page: 77 / 102

Radiographic image scanner EAGLE.PS
77
UNFORESEEN- TROUBLESHOOTING
Should you find an operation problem, follow the instructions below to check and repair the
problem, and / or contact your dealer.
Unforeseen Likely cause Solutions
− Inoperative Equipment. − Disconnected power plug
− General Power switch off.
− Power shortage in the network
− Plug power plug into outlet.
− Turn on power switch.
− Wait for power network
normalization
− Equipment switches off as
soon as it gets started. − Cables or plug not properly
connected.
− Hardware failure.
− Low voltage in power supply
network.
− Check power cables for proper
wiring.
− Request a visit of an
authorized DABI ATLANTE
technician.
− Check the local voltage.
− Status or Operation LEDs fail
to light.
− LED failure. − Request a visit of an
authorized DABI ATLANTE
technician.
− Too much noise after turning
on the equipment
− If the noise persists for more
than 30 seconds, there is a
problem with the motor.
− Request a visit of an
authorized DABI ATLANTE
technician.
− EAGLE.PS image retrieval
software does not recognize
the equipment
− The Equipment is not
connected. –The Equipment is
not connected to the computer.
− Computer does not recognize
the EAGLE.PS equipment.
− Hardware failure.
− Turn on the equipment.
− Check the USB connection of
the equipment to the
computer. - USB Driver (FTDI)
is not installed or is inactive.
− Check the USB cable. - Inform
DABI ATLANTE technical
support
− Equipment does not respond
when inserting a phosphorous
plate.
− EAGLE.PS did not complete
the startup process.
− Wait 20 - 30 seconds to finish
boot.