Owner’s Manual
78
UNFORESEEN- TROUBLESHOOTING
System Messages
Error and warning messages displayed by the system are listed below:
User
Error and warning messages displayed by the system are listed below:
Message
Error or warning grounds
Solution
−
There are unfilled mandatory
fields.
−
The system typically displays
this Message when the
mandatory fields on the screen
in question are not filled out.
−
All required fields must be filled
in.
−
There was an error accessing
the database. If the problem
persists contact the System
Administrator.
−
The system typically displays
this Message when there is no
connection to the database.
−
Reestablish communication with
the database.
−
User not found with the reported
criteria.
−
The system typically displays
this Message when trying to
search for a user who is not
registered in the database.
−
Check the completion of the
search filters and / or users
registered in the system. In
case Message is repeated,
register the user in the system.
−
An error occurred while
accessing the photo, or a
corrupted image. If the problem
persists, contact the System
Administrator.
−
The system usually displays this
Message when the system tries
to access a corrupted image.
−
Have at least one image that is
not corrupted.
−
All data entered will be lost. Do
you wish to continue?
−
The system usually displays this
Message when the operator
accesses another menu or
wishes to exit the application
before finalizing the registration
or editing of the user.
−
Save the user data record or
edit.
−
Communication error with the
camera.
−
The system generally displays
this Message when the operator
requests to use the webcam,
but the webcam is unexpectedly
disconnected from the
computer.
−
Do not disconnect the webcam
from the computer until you
have completed the function of
including / editing a user picture.
−
The selected User <User
Name> cannot be deleted
because it has already
performed actions on the
system.
−
The system usually displays this
Message when the operator
requests to delete a user who
has already performed actions
on the system.
−
Do not exclude user who has
already taken any action
(inclusion / change / deletion) on
the system.
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