Software
Crestron
RoomView
Help Requests
A control system program can send help requests to RoomView. That is, a user
in a room can flip to a help page on the room's touchpanel and press a help
message button to send a help request to the monitoring station. When
RoomView receives the help request, the Help status indicator for that room will
change to a red plus sign. You can select one of the pre-defined response
messages set in system Preferences, or type a custom response with a maximum
of 254 characters.
NOTE:
The custom response feature is only available with the licensed version
of RoomView.
To view the help request and send a response, click the plus sign
. This
displays information about the current room and the current help message
received. (You can also select previous messages that have not been deleted.)
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Crestron RoomView
Reference Guide - DOC. 6133
