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Software 

                 Crestron 

RoomView

 

 

 

4. Click 

the 

Phone & E-mail

 tab and enter the telephone numbers and e-

mail addresses.  

5.  As shown below, you can enter up to four e-mail addresses for event 

notification. 
 

 

6. Click 

the 

Rooms

 tab and select the rooms that pertain to this contact.  

18  

•

  Crestron RoomView   

          Reference Guide - DOC. 6133 

Summary of Contents for RoomView

Page 1: ...Crestron RoomView Software Reference Guide Intended for Version 4 0 and Later...

Page 2: ...by the Technical Documentation department at Crestron Electronics Inc 15 Volvo Drive Rockleigh NJ 07647 1 888 CRESTRON All brand names product names and trademarks are the property of their respectiv...

Page 3: ...g Room Attributes 12 Adding and Editing Contacts 17 Adding and Editing Events 20 Groups 25 Preferences 27 General Tab Startup Options 27 Program Options 27 E mail Tab 28 Room Messages Tab 28 Simultane...

Page 4: ...stics Menu 56 Viewport Functions Menu 58 Viewport File Transfer Menu 66 Viewport Remote Menu 71 Viewport Shortcut Keys 73 ASCII Conversions 74 Further Inquiries 75 Software License Agreement 76 Return...

Page 5: ...ctly to a help request by sending a text message to the control system The Administrator can run diagnostics with Crestron Viewport The Administrator schedules events to be sent to a room The Administ...

Page 6: ...e PC with Ethernet card and RoomView installed One or more 2 Series control systems to a maximum of 250 with static or dynamic IP addresses and C2ENET cards installed The C2ENET card provides a gatewa...

Page 7: ...a service and automatically starts when the computer is restarted after installation is complete On any platform the option to run as a service can be changed once the license manager is running Use...

Page 8: ...acquire the license from the computer where the license is installed The RoomView License Manager is installed every time the RoomView software is installed When License Manager is running on a networ...

Page 9: ...in the login window of client installations that are connecting to the server 6 Use Windows Explorer to browse to the RoomView database folder 7 Right click and enable sharing for the folder Setting u...

Page 10: ...Software Crestron RoomView 7 Click OK 8 After login select About RoomView from the Help menu to display license information 6 Crestron RoomView Reference Guide DOC 6133...

Page 11: ...n RoomView Software Adding and Editing Users 1 Click Users on the Edit menu or press Ctrl U or click the Edit Users icon then click New User 2 Enter the username Reference Guide Doc 6133 Crestron Room...

Page 12: ...for the program access 6 Click the Rooms tab and select the rooms to which this user will have access The Administrator may restrict rooms visible to each user by unchecking the check box for a room B...

Page 13: ...an unlicensed version of RoomView you are limited to a maximum of 25 rooms Other parameters that RoomView can monitor are the online status of the control system power status error conditions help re...

Page 14: ...new group or select from an existing group by clicking the drop down arrow 3 Enter the IP address or host name DHCP of the control system and then select the IP ID This is the IP ID assigned to the in...

Page 15: ...ntrol processor acting as its own gateway select the External gateway option and enter the IP address of the gateway 6 When you are satisfied with the room settings click Save Room and then click Clos...

Page 16: ...monitor the attribute signal RoomView supplies ten attributes that are applied to all rooms by default You can keep or disable any of these and you can add attributes of you own making The standard li...

Page 17: ...w Attribute to create a new attribute or select an existing attribute and click Edit NOTE The signal type and join number of reserved attributes are fixed and cannot be changed NOTE If the option to a...

Page 18: ...al Serial attributes display the signal text Digital room attribute icons can be changed to an icon selected from a pull down list on the Edit Attributes window 8 If this attribute pertains to all roo...

Page 19: ...u can specify a specific string of characters 11 The alert can be customized on a per room basis Click the Attributes tab in the Edit Room window and highlight the Alert Value field to enter a custom...

Page 20: ...Software Crestron RoomView 13 Check all rooms to which the attribute applies 14 Click OK to save your changes 16 Crestron RoomView Reference Guide DOC 6133...

Page 21: ...elp information and low display lamp life notifications for one or more rooms 1 Click Contacts on the Edit menu or press Ctrl T or click the Edit Contacts icon 2 Click New Contact to create a new cont...

Page 22: ...b and enter the telephone numbers and e mail addresses 5 As shown below you can enter up to four e mail addresses for event notification 6 Click the Rooms tab and select the rooms that pertain to this...

Page 23: ...n RoomView Software NOTE A room may have more than one contact and a contact may be assigned more than one room When you are satisfied with the settings click OK Reference Guide Doc 6133 Crestron Room...

Page 24: ...t and end date or be indefinitely repeating and can be sent on any combination of days 1 To create or edit events select Events from the Edit menu or press Ctrl E or click the Edit Event icon 2 The sc...

Page 25: ...l on NOTE Digital events are a pulsed signal similar to a button push The control processor receives a high then a low for this digital join 4 In an analog event the data value can be any number from...

Page 26: ...you want the event to repeat continuously Uncheck this option to specify a start and end date in the Start date and End date fields 3 Set the default time for the event The default time will be used f...

Page 27: ...ill not affect the customized time 4 Click the Weekdays box to select Monday through Friday or click any combination of weekdays for the event 5 Click the Weekends box to select Saturday and Sunday or...

Page 28: ...9 Remember that any new event must be included in the SIMPL Windows program to operate You can edit the room or event information by selecting Rooms on the Edit menu Alternatively you can right click...

Page 29: ...creen You can create any name for a group and then display the particular group of rooms that share the same room group or attribute group 1 Select Groups from the Edit menu or press Ctrl G or click t...

Page 30: ...w the rooms by Room Group or Attribute Group When viewing by group tabs are displayed at the bottom of the screen for each of the selected groups Click a tab to display the room s belonging to that gr...

Page 31: ...oming help requests check box to disable the alarm sound for incoming help requests Select the Disable auto scrolling checkbox to prevent the main screen from automatically scrolling an updated room i...

Page 32: ...where authentication is required for a particular mail server You may set this up on the Use Authentication feature on the E mail tab Room Messages Tab If the RoomView database is open you will also...

Page 33: ...base is open it may be modified and updated by an Administrator If the option to automatically Check for database updates is enabled and a change in the database is detected the following dialog is di...

Page 34: ...possible to avoid unauthorized access NOTE Passwords are save encrypted in the database 1 Browse to a desired database if you have one from a previous version 2 Click OK 3 Click the Connect all rooms...

Page 35: ...ew you are limited to two users one of which must have Administrator access Whenever you start RoomView you will be prompted for a user name and password The first time you start RoomView you can ente...

Page 36: ...View 6 When you are satisfied with the Administrator settings click OK The next time you start RoomView you will need the new user name and password to log on as Administrator 32 Crestron RoomView Ref...

Page 37: ...on right click a room and select Connect from the submenu To connect all rooms select Connect All Rooms from the File menu Alternatively you can set system preferences to establish connections automat...

Page 38: ...installation View Log Displays a log of activity for the room selected Edit Attributes Opens the Edit Attributes window Edit Rooms Opens the Edit Rooms window Edit Contacts Opens the Edit Contacts win...

Page 39: ...r Display Power status On Off or Error Display Usage Lamp life of the display If applicable Help Help notification for a room Schedule Scheduled events for a room Default attributes may be renamed The...

Page 40: ...Show Main Window Icons NOTE A choice of additional icons is available refer to the Edit Room Attributes feature on page 12 Detail View The Detail View shows all the attributes pertaining to the select...

Page 41: ...menu permits editing of attributes rooms contacts events groups and users It also provides the Find Room utility and access to the preferences selections The View menu allows you to turn the Toolbar S...

Page 42: ...e Windows menu permits you to minimize restore close or cascade all open detail view windows The Help menu provides access to the Help Topics Live Update and the About RoomView screen 38 Crestron Room...

Page 43: ...r Log to observe the system log file NOTE Not available on X Generation control systems Click the View Log icon or choose View Entire Log File from the menu to observe the entire RoomView Log file for...

Page 44: ...lish all control system connections automatically To do this click Preferences on the Edit menu go to the General tab and select the Connect Rooms When Database Opens check box Alternatively you can o...

Page 45: ...lick the room and select Send Room Message from the menu 2 Select the room if this was not the one you intended or if you want to send messages to different rooms 3 Select the message from the pull do...

Page 46: ...room will change to a red plus sign You can select one of the pre defined response messages set in system Preferences or type a custom response with a maximum of 254 characters NOTE The custom respon...

Page 47: ...the room s touchpanel You can view messages from other rooms by selecting the room from the drop down list You can remove messages by clicking the Delete buttons Click Close to return to the main scre...

Page 48: ...on the Edit menu or press Ctrl F and select the search parameters from the Name Location and Group lists 2 When you click Find Next RoomView starts the search and selects the first matching room The r...

Page 49: ...u Each information item is stamped with the date and time To search for a particular item click Find on the Log File Edit menu Then enter the search parameter 1 Click First to go to the first page 2 C...

Page 50: ...Windows Explorer to open RoomView log in Notepad Control system programming can monitor the status of devices connected to the system and can bring up an icon based on the equipment malfunction 46 Cre...

Page 51: ...the analog digital and serial joins for new room attributes in the Interface are fixed and must be the same for every control system program If you do not use the sample program you can bring the Int...

Page 52: ...Viewport Setup IP Table command You can then send the IP Table to the control system without need to re compile and resend the entire SIMPL Windows program After you set the IP information go to Progr...

Page 53: ...schedules a Display On event for a particular time the DispPwrOn input will go high at the scheduled time A display device refers to a projector or other device with a light bulb or lamp You can defin...

Page 54: ...st in later versions of RoomView NOTE Both the help request and response can consist of a maximum of 255 characters ErrorMsg sends a formatted error string to RoomView and invokes an icon change in th...

Page 55: ...bles is event driven from the control system Therefore it is sent in real time when the event occurs resulting in a 12 265 byte message for each event A typical event would be represented by a functio...

Page 56: ...ansfer All of these functions are accessed through the commands and options in the Viewport menus Viewport File Menu Save Current Buffer Saves incoming data to an ASCII text file the Viewport buffer h...

Page 57: ...port Display in Hex Mode Displays all incoming and outgoing data in hexadecimal notation Otherwise data is displayed in ASCII format CR to CR LF Outgoing Converts any carriage return CR character tha...

Page 58: ...CR LF and TAB option interprets carriage returns line feeds and tabs as Viewport specific commands and the characters themselves will not be displayed 2 Standard Characters pertains to characters with...

Page 59: ...e 115200 for 2 Series Parity None Number of data bits 8 Number of stop bits 1 Hardware handshaking RTS CTS enabled Software handshaking XON XOFF not enabled TCP IP Connection For TCP IP enter the IP a...

Page 60: ...eters Click OK 4 Click OK again to exit or to assign another preset After a preset is configured it can be deleted or changed by pointing to Communications Presets and selecting Remove or Modify Resto...

Page 61: ...rds that are installed in the control system in the following format internal cards report as if they were plug in cards 7 89 CNMSX Internal Relays The first number corresponds to the card slot For in...

Page 62: ...the amount of memory can be expanded with compact flash Identify Transmitter ID Verifies communication between an infrared IR or radio frequency RF transmitter and a receiver such as the CNIRGW or CNR...

Page 63: ...of memory being used by each SIMPL module as follows The ROM column represents how much permanent memory the module is taking up in the control system A module is stored only once In the example abov...

Page 64: ...nto a running system If CFAUTORUN is enabled when a Compact Flash card is inserted or removed the system automatically performs a program reset and the program in Compact Flash will run If CFAUTORUN i...

Page 65: ...Select the baud rate and click OK The default baud rate differs depending on the control system For 2 Series processors the default baud rate is 115200 for X Generation the default is 57600 Set Contr...

Page 66: ...e Only one entry in the IP Table can be listed as Master 2 After all the device IP IDs and associated IP addresses have been added to the editor click Send IP Table to Control System Each entry will n...

Page 67: ...f any devices are added or removed from the network To change the Net ID select the device choose a Net ID from the drop down list and then click Set ID To send the Set ID command directly to a single...

Page 68: ...for exiting passthrough mode differs depending on the control system For X Generation control systems enter a timeout for the connection to be terminated after being idle the maximum timeout is five...

Page 69: ...can be saved and retrieved by using the Export and Import File List commands To save a file list click Export File List and browse to the target directory then name the file and click Save It will be...

Page 70: ...lick Clear History Click Check Program to display the header information of the program that is currently loaded in the control system Send Touchpanel Uploads a compiled Crestron VisionTools Pro e pro...

Page 71: ...ectory When the target directory is open use the Send Generic Files command to browse to the file Click Open to transfer the file Following is a list of console commands that work with the Compact Fla...

Page 72: ...st page of the project This will be the default Web page that is displayed whenever the IP address of the control system is accessed by a Web browser Click Open and then OK to begin the transfer If an...

Page 73: ...ons for uploading the files differ depending on the control system With the 2 Series processor simply browse to the CUZ file and click Open to start the transfer With the X Generation processor the Cu...

Page 74: ...le and click Open Update Plug in Card Uploads firmware upgrades to control cards installed in the control system These updates are contained in UPG files although in many cases upgrades must be extrac...

Page 75: ...d to re type all the information To dial a number in the phone book simply select it and click Dial Use the Initialize Rack Modem command to configure a control system modem the control system must be...

Page 76: ...er s control system from outside the customer s LAN Since the control system is likely to be protected behind a firewall Internet access will not be possible In this scenario a local PC can establish...

Page 77: ...F4 Report Network Devices F7 Report Program Information Alt R Identify Transmitter ID F9 Soft Reset X Generation F10 Hard Reset X Generation Program Reset 2 Series Alt K Send Break F8 Set Baud Rate F...

Page 78: ...Software Crestron RoomView ASCII Conversions 74 Crestron RoomView Reference Guide DOC 6133...

Page 79: ...273 7876 In Europe call Crestron International at 32 15 50 99 50 In Asia call Crestron Asia at 852 2341 2016 In Latin America call Crestron Latin America at 5255 5093 2160 In Australia and New Zealand...

Page 80: ...ands data or instructions from or to another computer b for local campus or wide area network internet or web hosting services or c pursuant to any rental sharing or service bureau arrangement The Sof...

Page 81: ...ninety 90 days from the date of receipt and b that any hardware accompanying the Software will be subject to its own limited warranty as stated in its accompanying written material Crestron shall at i...

Page 82: ...nt lamps are not covered This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer Purchasers should inquire of the dealer regarding the nature and extent of...

Page 83: ...Crestron RoomView Software This page intentionally left blank Reference Guide Doc 6133 Crestron RoomView 79...

Page 84: ...Crestron Electronics Inc Reference Guide DOC 6133 15 Volvo Drive Rockleigh NJ 07647 01 04 Tel 888 CRESTRON Fax 201 767 7576 Specifications subject to www crestron com change without notice...

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