Network Video Streamer
Crestron
CEN-NVS100
Problem Solving
Troubleshooting
The following table provides corrective actions for possible trouble situations.
If further assistance is required, please contact a Crestron customer service
representative.
CEN-NVS100 Troubleshooting
TROUBLE
POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
Network cable is not
connected to the
LAN PoE
port on the
CEN-NVS100 or to the
10BaseT/100BaseTX
compatible device.
Verify network cable
connection to the
LAN PoE
port on the CEN-NVS100 and
to the network device.
Note that if a PWE-4803RU
PoE injector is used and
connects only to the
CEN-NVS100, the
NET
LED
on the CEN-NVS100 does not
illuminate because no LAN
data is present.
Network cable is not
the proper type.
Verify that network cable
complies with EIA/TIA 568
and the CAT5 specification.
Network cable is not
the proper length.
Verify that network cable is
the proper length. Cable
length must not exceed 328
feet (100 meters).
Fault exists with the
network cable.
Replace the cable.
10BaseT/100BaseTX
compatible device is
not powered on.
Power on the network device.
NET
LED does not
illuminate.
LAN
PoE
port is not
functioning.
Replace the CEN-NVS100.
Network cable is not
connected to the
LAN
PoE
port on the
CEN-NVS100 or to the
PoE power source.
Verify network cable
connection to the
LAN
PoE
port on the CEN-NVS100 and
to the PoE port on the PoE
power source.
PWR
LED does
not illuminate.
(
NET
LED also
does not
illuminate).
PoE power source is
not powered on.
Power on the PoE power
source.
(Continued on following page)
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Network Video Streamer: CEN-NVS100
Operations & Installation Guide – DOC. 6873A
