Crestron
C2N-SSC-2
ILT Shade Controller
Operations & Installation Guide - DOC. 6318
ILT Shade Controller: C2N-SSC-2
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3. Enter the device serial number exactly as it appears on the
device label.
4. Use the drop-down list to change the current Cresnet ID.
NOTE:
Do not select the
Broadcast
check box unless your Shade
Controller is the only one of its type on the network.
5. Click
Send
to store the serial number and Net ID information
into the Shade Controller’s memory.
Problem Solving
Troubleshooting
The table below provides corrective action for possible trouble situations.
If further assistance is required, please contact a Crestron customer
service representative.
Shade Controller Troubleshooting
TROUBLE
POSSIBLE CAUSES
CORRECTIVE
ACTION
Faulty connection to the ILT
shade.
Check the connection
from the C2N-SSC-2 to
the shade
Shade motor is not
connected to AC power
source.
Verify that the shade
motor is connected to
120 VAC.
No Cresnet power; wrong
program is loaded; no
communication to the
C2N-SSC-2.
Check that the PWR
LED is on, that a valid
program is running, and
that the NET LED is on.
Shade does not
move.
Limits have not been set for
this shade.
Perform the limit-setting
procedures given on
page 13.
Invalid preset number input
to the unit or value not
stored for that preset.
Check the program for
correct preset values
and settings.
Preset shade
position does not
recall.
Presets not reset after the
C2N-SSC-2 was replaced
Presets must be reset
for replacement units.
