Copystar Ri 2530, Service Manual

Page: 667 / 686

3DB
1-5-7 1-5-7
Contents
Remarks
Causes Corrective measures
Received originals are not stored.
(including reception report)
Address book related
When a CSV file is imported, leading “0” of fax
numbers is deleted.
When a CSV file is imported, the first line is
not imported.
List items are not displayed.
When an address is deleted, the group is
deleted.
The Scanner File
Utility of the storage
destination
computer has not
started.
The network cable
is disconnected.
The reception folder
number is not
correct.
The hard disk drive
in the storage
destination
computer is full.
The Scanner File
Utility version does
not match.
The reception report
of report output in
the fax initial setting
is OFF or to be
performed in a
special condition.
If a CSV file is
edited with Excel,
since fax numbers
are processed as
numerical values,
leading "0" is
automatically
deleted.
The first line of CSV
files is processed as
header.
The display width is
changed by
dragging column
header in the list. If
the display width is
0, the item is not
displayed.
If all addresses of a
group are deleted,
the group is also
deleted.
Start the storage destination computer and
start the Scanner File Utility.
Connect the network cable properly.
Use the reception folder number registered
in fax the same as the folder number set in
the Scanner File Utility.
Contact the administrator for check.
Upgrade the Scanner File Utility to Ver. 3.X
or later.
If the setting is OFF, no report is transmitted
regardless of fax communication result. If a
special condition is set, a report is
transmitted when a special event such as
fax communication error occurs. If a
reception report is needed, turn the setting
ON.
Edit the CSV file with a text editor.
Input item names to indicate the description
of each column in the first line of CSV files.
Select the position between the column
header items and drag so that the item is
displayed.
Delete the group. (Addresses of group
member are not deleted.)