Compaq ProLiant DL580 Setup And Installation Manual Download

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Contents vii

Compaq Confidential – Need to Know Required

Writer:

Truly Biggs

Project:

Compaq ProLiant DL580 Server Setup and Installation Guide

Comments:

Part Number:

159213-003

File Name:

a-frnt.doc

Last Saved On:

4/18/01 10:48 AM

Appendix A

Regulatory Compliance Notices

Regulatory Compliance Identification Numbers .....................................................A-1
Federal Communications Commission Notice ........................................................A-2

Class A Equipment ...........................................................................................A-2
Class B Equipment ...........................................................................................A-3
Modifications....................................................................................................A-4
Cables ...............................................................................................................A-4

Canadian Notice (Avis Canadien) ...........................................................................A-4

Class A Equipment ...........................................................................................A-4
Class B Equipment ...........................................................................................A-5

Battery Replacement Notice ....................................................................................A-8
Power Cords ............................................................................................................A-9

Appendix B

Electrostatic Discharge

Preventing Electrostatic Damage.............................................................................B-1
Grounding Methods .................................................................................................B-2

Appendix C

Troubleshooting

When the Server Does Not Start..............................................................................C-1

Normal Power-Up Sequence ............................................................................C-3

Diagnosis Steps........................................................................................................C-3
Problems After Initial Startup..................................................................................C-9
Hot-Plug Fans ........................................................................................................C-11

Front Panel Fan LEDs ....................................................................................C-11
Locating Hot-Plug Fans..................................................................................C-11

Summary of Contents for ProLiant DL580

Page 1: ...t Compaq ProLiant DL580 Server Setup and Installation Guide Comments Part Number 159213 003 File Name a frnt doc Last Saved On 4 18 01 10 48 AM ProLiant DL580 Server Setup and Installation Guide Third Edition May 2001 Part Number 159213 003 Compaq Computer Corporation ...

Page 2: ... other countries Intel Pentium and Xeon are trademarks of Intel Corporation in the United States and other countries UNIX is a trademark of The Open Group in the United States and other countries Other product names mentioned herein may be trademarks of their respective companies Compaq shall not be liable for technical or editorial errors or omissions contained herein The information in this docu...

Page 3: ...lity xii Getting Help xii Compaq Technical Support xii Compaq Website xiii Compaq Authorized Reseller xiii Chapter 1 Server Features System Features 1 2 Processors 1 3 Expansion Slots 1 3 PCI Hot Plug Capability 1 4 Hot Plug System Fans 1 4 Media Bays 1 8 Power Supply Units 1 9 Memory Board Features 1 10 Peripheral Board Features 1 10 SCSI 1 11 Video 1 11 ROM 1 11 Supported External Interfaces 1 1...

Page 4: ...1 19 Front Panel Components 1 20 Rear Panel Components 1 21 Diagnostics Tools 1 22 Supported Drive Configurations 1 22 Maximum SCSI Configuration 1 22 Maximum Fibre Channel Configuration 1 23 Security Features 1 23 Software Security 1 23 Routine Maintenance 1 24 Warranties 1 24 Server Registration 1 24 Chapter 2 Installing Hardware Options Non Hot Plug Server Areas 2 2 Hot Plug Server Areas 2 2 Sy...

Page 5: ...ent 4 7 Unpacking the Server 4 10 Attaching Rack Mounting Hardware 4 13 Attaching the Bracket Rail to the Rack Mounting Bracket 4 14 Using the Rack Template 4 18 Attaching the Rack Mounting Bracket Assemblies to the Rack 4 20 Attaching Rack Handles 4 22 Installing the Server in the Rack 4 23 Attaching the Cable Management Arm 4 25 Installing the Extended Cable Management Arm Bracket 4 25 Attaching...

Page 6: ... Expansion Board 6 9 PCI Hot Plug Application Support 6 10 Novell intraNetWare Configuration Manager Console 6 10 Navigating the NCMCON Menus 6 10 Performing PCI Hot Plug Actions 6 11 PCI Hot Plug Utility for Windows NT 6 13 Performing PCI Hot Plug Actions 6 13 Compaq PCI Hot Plug Utility Messages 6 14 Chapter 7 Server Configuration and Utilities SmartStart Features 7 1 System ROMPaq Utility 7 1 C...

Page 7: ...ss A Equipment A 4 Class B Equipment A 5 Mouse Compliance Statement A 5 European Union Notice A 5 Japanese Notice A 6 Taiwanese Notice A 6 Laser Devices A 6 Laser Safety Warnings A 7 Compliance with CDRH Regulations A 7 Compliance with International Regulations A 7 Laser Product Label A 7 Laser Information A 8 Battery Replacement Notice A 8 Power Cords A 9 Appendix B Electrostatic Discharge Preven...

Page 8: ... Hard Drive LEDs D 2 Hot Plug Fan LEDs D 6 Front Panel Fan LED D 6 Hot Plug Fan LEDs D 7 Power Supply LEDs D 8 PCI Hot Plug LEDs D 9 RJ 45 Network Connector LEDs D 12 Internal Diagnostic Display IDD D 13 Interlock Status LED Indicators D 15 Appendix E Switch Settings System Maintenance Switch SW1 E 2 Enabling ROMPaq Disaster Recovery Mode E 4 Processor Configuration Switch SW4 E 5 Processors of 85...

Page 9: ...d as step by step instructions for installing the Compaq ProLiant DL580 server and as a reference for operation troubleshooting and future upgrades WARNING There is a risk of personal injury from hazardous energy levels The installation of options and routine maintenance and service of this product must be performed by individuals who are knowledgeable about the procedures precautions and hazards ...

Page 10: ...es Dialog Box Names These elements appear in initial capital letters COMMANDS DIRECTORY NAMES and DRIVE NAMES These elements appear in uppercase Type When you are instructed to type information type the information without pressing the Enter key Enter When you are instructed to enter information type the information and then press the Enter key Symbols in Text These symbols may be found in the tex...

Page 11: ...of injury from electrical shock hazards do not open this enclosure Any RJ 45 receptacle marked with these symbols indicates a Network Interface Connection WARNING To reduce the risk of electrical shock fire or damage to the equipment do not plug telephone or telecommunications connectors into this receptacle Any surface or area of the equipment marked with these symbols indicates the presence of a...

Page 12: ...reason Getting Help If you have a problem and have exhausted the information in this guide you can get further information and other help in the following locations Compaq Technical Support When you contact Compaq technical support a technical support specialist can help you to diagnose a problem or will guide you to the next step in the warranty process In North America call the Compaq Technical ...

Page 13: ...system type and revision level Detailed specific questions Compaq Website The Compaq website has information on this product as well as the latest drivers and Flash ROM images You can access the Compaq website by logging on to the Internet www compaq com Compaq Authorized Reseller For the name of your nearest Compaq authorized reseller In the United States call 1 800 345 1518 In Canada call 1 800 ...

Page 14: ...ed On 4 9 01 5 05 PM Chapter 1 Server Features The Compaq ProLiant DL580 four way server is housed in a modular 7 inch rack mount chassis that combines expandability with efficient and space saving design This chapter provides an overview of the Compaq ProLiant DL580 server features and briefly describes high availability server management and serviceability features Figure 1 1 Compaq ProLiant DL5...

Page 15: ...cage Compaq NC 3134 Dual Channel 10 100 MB Network Interface Controller NIC card 4U form factor 7 in Compaq ProLiant DL580 servers are designed with features and options to protect against hardware failure or data errors that can result in downtime or critical data loss Maximum availability and manageability features include PCI Hot Plug slots Hot plug Wide Ultra2 SCSI or Wide Ultra3 SCSI hard dri...

Page 16: ...of four processors For information on buying and installing optional processors contact your Compaq authorized reseller or visit Compaq online www compaq com products servers Expansion Slots There are a total of six PCI expansion slots in ProLiant DL580 to accommodate PCI Hot Plug and non hot plug options The standard Compaq ProLiant DL580 configuration includes One unpopulated 64 bit 33 MHz non h...

Page 17: ...ng the PCI Hot Plug utility software PCI Hot Plug events can be initiated either from the button or from the software utility For more information about PCI Hot Plug capabilities refer to the Documentation CD and the Systems Reference CD both included in the Reference Information pack with your server Hot Plug System Fans Compaq ProLiant DL580 servers include hot plug fans that provide 24 x 7 prot...

Page 18: ...t fans mounted as four duplex fan units in the server as shown in the following illustration Use the fan LED indicators to verify the activity on each unit 5 6 3 7 8 1 2 1 3 4 2 4 Figure 1 2 Hot plug fan locations Table 1 1 Hot Plug Fan Locations Item Component Fan Identifiers Fan Assembly A Fans 1 and 2 Fan Assembly B Fans 3 and 4 Fan Assembly C Fans 5 and 6 Fan Assembly D Fans 7 and 8 Verify the...

Page 19: ...he right of the Power On Standby switch on the front of the server See Appendix D for additional information about front panel LEDs The following illustration and table show the location of the fan LED and provide a description of hot plug fan LED messages 1 Figure 1 3 Front panel fan LED Table 1 2 Front Panel Fan LED LED Color Description Green All fans are operational Amber One or more fans have...

Page 20: ...Setup and Installation Guide Comments Part Number 159213 003 File Name b ch1 Server Features doc Last Saved On 4 9 01 5 05 PM 5 6 3 7 8 1 2 1 3 4 2 4 Figure 1 4 Internal hot plug fan LED locations Table 1 3 Internal Hot Plug Fan LEDs Item Component Fan Assembly A LED Fan Assembly B LED Fan Assembly C LED Fan Assembly D LED ...

Page 21: ...n assembly LED Table 1 4 Hot Plug Fan Assembly LED Status LED Indicator Status No light Power is not applied to the fan Green light Power is applied to the fan and fan is functional Amber Fan failure Media Bays Hot Plug Drive Bay The Compaq ProLiant DL580 server supports one SCSI hard drive cage that can be populated with up to four 1 inch standard hot plug Ultra 2 SCSI hard drives four Ultra 3 SC...

Page 22: ...re for Microsoft Windows NT 4 0 diskettes NTSSD For more detailed information refer to the NTREADME HLP file on Diskette 1 Future operating system support is planned for later release System Power Supply Management Guidelines Consider the following energy usage comparisons when you configure your ProLiant DL580 server Different configurations have specific benefits and shortcomings including 3 3V ...

Page 23: ...ith single bit error correction and detection down to a single DIMM Each bank must be populated with four DIMM modules Compaq ProLiant DL580 servers allow for multi bit error detection at the memory bank level Although DIMM modules must be matched for size type and speed within a four slot bank the size may vary from bank to bank Peripheral Board Features Compaq ProLiant DL580 servers feature a pe...

Page 24: ...ptional controller boards currently supported for controller duplexing or expanding storage capacity see Chapter 5 Cabling Guidelines Video Integrated ATI Rage IIC PCI Video Controller provides maximum resolution of 1280 x 1024 256 color noninterlaced 4 MB video SDRAM standard Support for SVGA VGA and EGA graphics resolution ROM Software upgradeable firmware including diagnostics Options ROMPaq ut...

Page 25: ...ad Balancing ALB Fast Etherchannel support Full duplex Ethernet support for up to 20 or 200 Mb s aggregate bandwidth per port Support for the optional Compaq NC6132 1000 SX Upgrade Module for an industry standard upgrade to Gigabit Ethernet Software support for one dual port two dual port or two single port redundant NICs For additional information refer to the user documentation for your NIC or t...

Page 26: ...ers an extensive set of management features and optional tools to support effective server management and configuration including Compaq SmartStart and Support Software CD Compaq System Configuration Utility Compaq Operating System Utilities Compaq Integrated Management Log Compaq Insight Manager and web based management features Compaq Integrated Remote Console Compaq Survey Utility Compaq Fault ...

Page 27: ...paq Insight Manager components include Compaq Insight Manager software running on the management console and operating system specific Compaq Insight Manager agents running on the server or managed desktop client Compaq Insight Manager features an easy to use graphical interface and includes online documentation and context sensitive help Key features include Forwarding server alert fault conditio...

Page 28: ...tomatically launches the default browser and displays data for the selected device Compaq Survey Utility The Compaq Survey Utility is a serviceability tool available for Windows NT and Novell NetWare that delivers online configuration capture and comparison to maximize server availability This utility is available on the Compaq Management CD in the SmartStart package or on the Compaq website www c...

Page 29: ...uted data guarding IMPORTANT The Integrated Smart Array Controller supports management of internal SCSI hard drives and external tape drives only Refer to the Compaq Integrated Smart Array Controller User Guide on your Documentation CD for additional information Automatic Server Recovery 2 ASR 2 If you experience a critical system failure Automatic Server Recovery 2 ASR 2 allows you to restart the...

Page 30: ...onfigured the SmartStart program automatically creates a system partition and installs the configuration utility and other Compaq utilities in that partition Compaq Operating System Utilities Compaq servers take advantage of several utilities that provide detailed information and offer special capabilities including Compaq PCI Hot Plug technology Compaq Advanced Network Control Compaq Integrated M...

Page 31: ...n optional supported modem installed on the Compaq ProLiant DL580 server Some IRC features include the following Accessibility via an ANSI terminal Operation that is independent of the operating system Remote server reboot Access to system configuration information Out of band communication with dedicated management modem installed in the server For more information about the IRC refer to the Docu...

Page 32: ...ation on Compaq servers and options visit the Compaq website www compaq com products servers Compaq ProLiant DL580 server options include Pentium III Xeon processors Hot plug Wide Ultra2 Ultra3 SCSI hard drives External storage options Optional controller boards G Smart Array 4200 Controller G Smart Array 3200 Controller G Smart Array 221 Controller G Smart Array 431 Controller G 64 bit 66 MHz Dua...

Page 33: ...oc Last Saved On 4 9 01 5 05 PM Front Panel Components Use the following illustration to locate components on the front panel of your Compaq ProLiant DL580 server 2 1 3 4 5 6 7 8 9 Figure 1 6 Front panel components Table 1 5 Front Panel Components Item Component Power switch Power interlock LED Memory processor LED Fan LED Hot plug power supply 2 redundant Hot plug power supply 1 primary populated...

Page 34: ...mponents on the rear panel of your Compaq ProLiant DL580 server 6 5 4 3 2 1 10 7 8 9 11 12 2 3 5 6 13 4 1 Figure 1 7 Rear panel components Table 1 6 Rear Panel Components Item Component Auxiliary serial knockout Parallel connector External SCSI connector for tape drive support only multi Logical Unit Number LUN not supported PCI Hot Plug expansion slots 4 Non hot plug PCI expansion slots 2 NIC car...

Page 35: ...q diagnostic tools refer to the Documentation CD with your server Supported Drive Configurations Standard server configurations can include as many as five Smart Array 4200 Controllers depending on the installed network operating system Each Smart Array 4200 Controller can support four Compaq StorageWorks Enclosures Model 4314R The Integrated Smart Array Controller which ships standard on the ProL...

Page 36: ...d 36 4 GB drives twelve drives per array This configuration yields a total external storage capacity of 21 84 TB 21 84 terabytes 21 840 GB NOTE The maximum fibre channel configuration described in this section yields a theoretical maximum storage capacity Security Features For detailed information regarding the security features listed below refer to the Documentation CD included in the Reference ...

Page 37: ... Documentation CD included in the Reference Information pack of the shipping box Warranties For no additional cost Compaq ProLiant DL580 servers include the following standard warranties Three Year Parts Labor and On Site Limited Warranty Next Business Day Warranty Pre Failure Warranty on processors memory hard drives and power supplies Global Warranty For additional service and support offerings ...

Page 38: ... include both hot plug and non hot plug areas and components With non hot plug installations you must shut down all power to the server when installing options upgrades or replacements With hot plug installations you can leave your server powered on when installing options upgrades or replacements IMPORTANT Refer to the information provided with hardware option kits before powering down the server...

Page 39: ...r Compaq authorized reseller or visit Compaq online www compaq com products servers WARNING To reduce the risk of personal injury or damage to the equipment Compaq recommends that only trained and qualified personnel install non hot plug components In particular personnel should be trained to deal with products capable of producing hazardous energy levels Non Hot Plug Server Areas System board PCI...

Page 40: ...rd components including slots switches and connectors Refer to the illustrated labels attached to the inside of the server access panels for additional guidance in locating components 20 18 17 16 15 19 21 24 23 22 5 1 2 3 4 7 6 8 9 12 13 14 10 11 Figure 2 1 System board components Table 2 1 System Board Components Item Component Item Component Memory board slot Diskette slot Processor slot 1 Unpop...

Page 41: ...te Insight Board four pin connector on the system board The connection cable is provided with your option kit NOTE For locations of the primary and secondary PCI Hot Plug connectors refer to the full color label attached to the top access panel of the server Installing Non Hot Plug Options If you are installing non hot plug options before completing the server setup and installation process it is ...

Page 42: ... the internal system components to cool before touching surface areas CAUTION Electrostatic discharge can damage electronic components Make sure you are properly grounded before beginning any installation procedure Preparing to Install Non Hot Plug Options Before installing a non hot plug hardware option 1 Back up server data NOTE In a new Compaq ProLiant DL580 server it is only necessary to back ...

Page 43: ...er than On and Off The Standby position removes power from most of the electronics and the drives however portions of the power supply and some internal circuitry remains active To remove all power from the system it is necessary to disconnect the power cord from the server In systems with multiple power supplies disconnect all the power cords to remove power from the system NOTE After setting the...

Page 44: ...rver you risk adversely affecting your system performance and nullifying your warranty Intel Pentium III processors of 850 MHz frequency and higher feature internally locked switch settings that override the processor configuration switch SW4 on your system board When installing an 850 MHz or higher processor you need not change any switch settings on the processor configuration switch SW4 Refer t...

Page 45: ...the processor that you are installing To download the latest system ROMPaqä firmware follow the installation instructions on the Compaq website www compaq com support servers 2 Follow the instructions for Preparing to Install Non Hot Plug Options 3 Loosen the thumbscrews and center screw on the server front panel NOTE Use the Torx T 15 screwdriver provided with your server to loosen the center scr...

Page 46: ...r slots are numbered 1 through 4 on the install labels and on the illustrated parts map By default Compaq ProLiant DL580 servers are shipped with at least one processor installed in slot 1 Remaining slots may be populated in any order 4 3 2 1 Figure 2 4 Processor slot locations Table 2 2 Processor Slot Locations Item Component Slot 1 Slot 2 Slot 3 Slot 4 CAUTION It is necessary to fully loosen the...

Page 47: ...e use 1 2 2 3 Figure 2 5 Removing the blanking panel from the processor slot 8 Align the new processor module with the processor slot and push the module into the slot 9 Press the ejector paddles down at the same time This motion simultaneously seats the board into the slot and locks the processor into place 10 When ejectors are seated complete the installation by pressing the spring mounted reten...

Page 48: ...processor the processor blanking panel must be reinstalled before powering up the server Failure to have either a processor or processor blank installed results in an interlock fault 12 Replace the top access panel 13 Prepare to mount the server in the rack or return the server to its installed position in the rack See Chapter 4 Installing the Server for additional information 14 Reconnect the pow...

Page 49: ...16 DIMM slots supporting a multi gigabyte capacity is shown in the following illustration DIMM 1 DIMM 3 DIMM 5 DIMM 7 DIMM 9 DIMM 11 DIMM 13 DIMM 15 DIMM 2 DIMM 4 DIMM 6 DIMM 8 DIMM 10 DIMM 12 DIMM 14 DIMM 16 Bank 1 Bank 2 Bank 3 Bank 4 Figure 2 7 16 DIMM memory board slot and bank assignments Table 2 3 Memory Expansion Board Components Memory Slots Memory Banks DIMM slots 1 through 4 Bank 1 DIMM ...

Page 50: ... DIMM modules of the same size type and speed be installed or removed as a group In Compaq ProLiant DL580 servers the four groups containing four DIMM each on the memory board are referred to as banks 1 through 4 Although DIMM modules must be matched for size type and speed within a four slot bank the size may vary from bank to bank CAUTION For best performance use only Compaq approved DIMM memory...

Page 51: ...efore installing additional memory back up all server data and power down the server as described in the section on Installing Non Hot Plug Options 1 Remove the memory board from the system as described in the previous section Removing the Memory Board CAUTION Always support the memory expansion board or apply counter pressure while inserting a module 2 Support the memory board and align the key s...

Page 52: ... 4 Ensure that the new DIMM modules are installed in groups of four to populate all four slots in a bank The following illustration shows locations of DIMM slots by bank DIMM 1 DIMM 3 DIMM 5 DIMM 7 DIMM 9 DIMM 11 DIMM 13 DIMM 15 DIMM 2 DIMM 4 DIMM 6 DIMM 8 DIMM 10 DIMM 12 DIMM 14 DIMM 16 Bank 1 Bank 2 Bank 3 Bank 4 Figure 2 10 Locating DIMM slots on a 16 slot memory board CAUTION Installing non Co...

Page 53: ... Board After securely installing the DIMM modules into the memory board reinstall the memory board in the server by performing the following steps 1 Align the memory board with the upright grooved supports and slide into place 2 Press the board evenly into the memory board slot to make firm contact with the board 3 Press the locking latches down until the lateral release latches snap into place 2 ...

Page 54: ... data storage and transmission devices are managed through the peripheral board Use the following illustration to locate components on the peripheral board shipped in your server 6 3 4 1 11 10 9 8 7 5 2 Figure 2 12 Peripheral board components Table 2 4 Peripheral Board Components Item Component Item Component Internal battery Parallel connector Integrated Smart Array Controller Video connector SCS...

Page 55: ... Slots The two PCI expansion slots are located directly beneath the PCI access panel One 32 bit PCI slot slot 6 One 64 bit PCI slot slot 1 Installing a Non Hot Plug Expansion Board To install an expansion board refer to one of the following installation sources For a text and illustration of the procedure refer to the installation documentation that shipped with the option kit For an illustrated o...

Page 56: ...power cords before installing or removing PCI expansion boards With the front panel power switch in the Standby position auxiliary power is still connected to the PCI expansion slot and may damage the card 2 Identify the PCI expansion slot you wish to populate 3 Press on the top of the expansion slot latch and push the latch out toward the rear of the chassis 4 Remove the expansion slot cover or e...

Page 57: ...stalling Hardware Options doc Last Saved On 4 9 01 5 07 PM 6 Insert the expansion board until the PCI retainer clip snaps closed 7 Push the expansion slot latch in to secure the board 2 1 Figure 2 14 Inserting and securing an expansion board 8 Configure your cables to the rear panel of your expansion board and reconnect the power cords 9 Replace the access panel 10 Restore power to the server 11 R...

Page 58: ...the following Remotely access the console of the host server including all text mode and graphics mode screens with full keyboard and mouse controls Remotely power on power off or reboot the host server Remotely boot the host server from a diskette drive installed in a network client Access the Compaq Insight Management Agents on a host server through the Remote Insight Lights Out Edition Receive ...

Page 59: ...n the peripheral board with the four pin connector on the system board NOTE The connector cable is included in the Remote Insight option kit 2 1 Figure 2 15 Connecting the Remote Insight Lights Out Edition to the system board 3 Replace the access panel 4 Refer to the Compaq Remote Insight Lights Out Edition Installation and User Guide in your option kit for additional configuration and cabling inf...

Page 60: ...Remove the retaining screw from the auxiliary serial knockout and remove the knockout 5 Place the external serial connector into the rear panel and secure the connector with the two screwlocks that ship with the connector 6 Connect the internal serial connector to serial port B on the peripheral board Figure 2 16 Cabling the auxiliary serial connector 7 Replace the access panel Connect your extern...

Page 61: ...talling Hardware Options doc Last Saved On 4 9 01 5 07 PM Compaq ProLiant DL580 server refer to the documentation that ships with your option kit Installing this option requires that you not cable your internal drive cage to SCSI port 1 on your peripheral board IMPORTANT You can cable the auxiliary SCSI cable to SCSI port 1 only Cabling the auxiliary SCSI cable to internal SCSI port 2 causes a Pow...

Page 62: ...available in your server An operating system with PCI Hot Plug support such as Windows NT Windows 2000 NetWare and SCO UNIX must be installed PCI Hot Plug device drivers provided by operating system vendors the Compaq SmartStart and Support Software CD and some individual hardware vendors must be installed WARNING All three requirements must be met in order for your system to be fully PCI Hot Plug...

Page 63: ... application refer to PCI Hot Plug Important Facts in the online PCI Hot Plug Administration Guide or in materials on the Documentation CD Additional information is available in Chapter 7 Server Configuration and Utilities IMPORTANT OS 2 and Solaris operating systems do not support PCI Hot Plug technologies Hot Plug SCSI Hard Drives IMPORTANT Before adding or removing any hot plug SCSI drives plac...

Page 64: ...ne spare A 1786 or other POST error message occurs when the system is turned on after a drive has been replaced while the system is off When this occurs you will be prompted to PRESS F1 TO BOOT THE SYSTEM AND REBUILD THE REPLACED DRIVE OR PRESS F2 TO BOOT THE SYSTEM AND NOT REBUILD THE DRIVE S CAUTION Pressing F2 will cause permanent data loss to the entire logical drive F2 should be pressed only ...

Page 65: ... blanking panel bay by squeezing the right retaining clip and pulling the blank out of the drive bay 2 1 Figure 2 17 Removing a blanking panel 2 Insert the hot plug SCSI hard drive into the empty drive bay and push until seated 3 Push the drive lever in to lock the drive in place 2 1 Figure 2 18 Installing a hot plug SCSI hard drive 4 Place the hot plug SCSI hard drive online as directed by your o...

Page 66: ...rive or a blank installed in each bay Hot Plug Power Supplies Locating and Installing Hot Plug Power Supplies Use the following figure and table to locate the hot plug power supply to be accessed IMPORTANT Whenever power is first applied to a power supply there is up to a ten second delay before booting begins 1 2 Figure 2 19 Hot plug power supply locations Table 2 5 Hot Plug Power Supply Location...

Page 67: ...13 003 File Name c ch2 Installing Hardware Options doc Last Saved On 4 9 01 5 07 PM Power Supply LEDs Note the color of the power supply LEDs located on the front of the power supply A green light indicates power supply activity 1 2 Figure 2 20 Hot plug power supply LEDs Table 2 6 Hot Plug Power Supply LEDs LED Location Indicator Description Green Power supply OK Off Fault Green AC present Off AC ...

Page 68: ... Number 159213 003 File Name c ch2 Installing Hardware Options doc Last Saved On 4 9 01 5 07 PM Removing a Hot Plug Power Supply Hot plug power supplies can be removed without powering down the server or backing up server data 1 Grasp the power supply handle and pull up on the thumb latch 2 Pull the power supply out of the bay 2 1 1 Figure 2 21 Removing a hot plug power supply ...

Page 69: ...er is a dual channel Ultra2 SCSI array controller Both channels support low voltage differential LVD SCSI devices The controller supports the following features 16 MB total memory with 8 MB read ahead cache 32 bit PCI bus master interface RAID 0 RAID 0 1 RAID 1 RAID 5 and disk fault tolerance for internal drives only Support for up to four internal Wide Ultra2 or Ultra3 SCSI hot plug hard drives S...

Page 70: ...igure 3 1 External SCSI connector on the rear panel To use a different Smart Array SCSI controller for managing internal hard drives refer to the Compaq Integrated Smart Array Controller User Guide for information about installing a Smart Array SCSI controller interface assemblies Array Configuration Use the Array Configuration Utility to configure internal server hardware in the way that best sui...

Page 71: ...ompaq to install your rack products The installation service can be customized to meet your specific requirements or can be ordered as a standard Compaq CarePaq The basic installation service covers the entire hardware installation from unpacking the components to connecting to a network and running a test of the system Hardware installation service is available in all countries where Compaq has a...

Page 72: ...To use the kit you will need to have access to a functioning workstation with a CD ROM drive The Rack Resource CD Kit contains the following tools and documentation Rack Builder Pro Configuration Tool This tool allows you to simulate rack configurations by creating an online version of your installation Once the simulation is complete you can print reports that list all required parts and part num...

Page 73: ... than one component is extended for any reason To reduce the risk of personal injury always be sure that the rack is adequately stabilized before extending a component outside the rack and extend only one component at a time WARNING Before beginning to work on the rack be sure that the leveling jacks are extended to the floor that the full weight of the rack rests on the level floor and that stabi...

Page 74: ...pikes and keeps the system in operation during a power failure CAUTION Rack model Compaq ProLiant servers must always be operated with the top access panel secured in place Proper cooling cannot be achieved while the system unit cover is removed IMPORTANT Because of the 100 to 120 VAC electrical rating of each power supply some local electrical authorities may require either one 15 ampere circuit ...

Page 75: ...hardware options See Chapter 2 Installing Hardware Options or refer to the option kits for detailed instructions To reduce the weight of the server and make it more manageable during rack installation do not install hot plug SCSI drives until after rack mounting Weight can also be reduced by removing hot plug redundant power supplies until the rack installation is complete Check switches settings ...

Page 76: ...r and insert the SmartStart and Support Software CD to configure and manage the server When the server boots from the SmartStart program it automatically starts the System Configuration Utility See Powering Up the Server later in this chapter Register your server by mail or at the Compaq website www compaq com register Once SmartStart is complete the server is fully installed and can be configured...

Page 77: ...isk of personal injury fire or damage to the equipment do not overload the AC supply branch circuit that provides power to the rack Consult the electrical authority having jurisdiction over your facility wiring and installation requirements IMPORTANT Because of the 100 to 120 VAC electrical rating of each power supply some local electrical authorities may require either one 15 ampere circuit for e...

Page 78: ...be permanently connected to a suitable building ground terminal IMPORTANT The use of common power outlet strips for this equipment is not recommended For proper operation and safety this equipment must be properly grounded In the United States install the equipment in accordance with NFPA 70 1993 National Electric Code Article 250 as well as any local and regional building codes In Canada the equi...

Page 79: ...s should not exceed those listed in Table 4 1 Table 4 1 Maximum Internal Rack Temperatures Equipment Maximum Internal Rack Temperature ProLiant rack model servers 122 F 50 C Compaq rack mounting options 104 F 40 C Other manufacturers options Refer to other manufacturers specifications CAUTION To reduce the risk of equipment damage when installing third party options Make sure that optional equipme...

Page 80: ...he clearance between the back of the rack and the wall must be a minimum of 30 inches and the equipment must operate without a rear door CAUTION If all of the vertical space in the rack is not filled by components the gaps left cause a change in airflow through the rack and across the components These gaps need to be covered with blanking panels Unpacking the Server Unpack the server box and locat...

Page 81: ...Guide Comments Part Number 159213 003 File Name e ch4 Installing the Server doc Last Saved On 4 5 01 2 26 PM 1 2 3 5 4 8 7 6 Figure 4 1 Rack mounting hardware included with the server Table 4 2 Rack Mounting Hardware Item Component One pair 26 inch slide rail assemblies Rack mounting brackets Cable management arm bracket Cable management arm continued ...

Page 82: ...rews Cable management arm screw retaining plate Cable management arm screw retaining plate washer Rack template Documentation Reference Information and Software Products Before installing your Compaq ProLiant DL580 server ensure that your server box contains the following documentation reference information and CDs Documentation CD G Compaq ProLiant Setup and Installation Guide G Integrated Remote...

Page 83: ...rx T 15 screwdriver Phillips screwdriver Cage nut fitting tool Pencil Optional components Attaching Rack Mounting Hardware Each pair of rack mounting brackets with attached slide rail assemblies supports one rack model server Figure 4 2 Rack mounting brackets with alignment tabs identifying front flanges Each slide rail assembly consists of an outer bracket rail and an inner server rail These piec...

Page 84: ...e mounting bracket assembly to the rack In this way the joined rack mounting bracket and outer bracket rail can be fastened to the rack as one assembly Attaching the Bracket Rail to the Rack Mounting Bracket IMPORTANT Read all eight steps before you begin Use the following procedure to attach the outer bracket rail to the rack mounting bracket 1 Unpack the hardware mounting kit Place the two piece...

Page 85: ... PM Figure 4 4 Removing the server rail from the bracket rail 3 Set aside the server rails You will attach them to the rack server chassis later in the section Attaching Server Rails to the Server Figure 4 5 Separated bracket rail with inner sliding piece top and server rail bottom 4 The bracket rail consists of a fixed outer rail that screws to the rack mounting bracket and an inner slide on a st...

Page 86: ...riented in the same direction Align the front screw hole in the rack mounting bracket and the bracket rail 7 Extend the inner slide from the front of the bracket rail With this piece extended you will see three screw holes aligned in the rack mounting bracket and the bracket rail These are the two exposed screw holes near the back end of the bracket rail and the front screw hole that is accessible...

Page 87: ...cks 1 2 3 Figure 4 7 Attaching the bracket rail to the rack mounting bracket 10 You will use a total of five 8 32 x 1 4 inch slotted screws to fasten the bracket rail to the rack mounting bracket When all five screws are fastened the rack mounting bracket and bracket rail form a mounting bracket slide assembly that you will attach to the rack 11 Replace the server rail that you removed from the as...

Page 88: ...re the installation of stabilizers This must be done before you perform any work on the rack View the Rack Video Training CD for more information on leveling feet and stabilizers Marking Fastener Positions on the Rack with the Template The rack template provided with your server offers an easy and reliable way to properly position it in the rack Using the template you can identify the proper attac...

Page 89: ... the rack or at the top of a previously mounted component measure the screw hole locations for the rack mounting bracket assemblies Pencil mark the locations on the outside of the rack Do this on both the front and the back Be sure to follow the template alignment instructions and keep the sides squared up with the sides of the rack Measured markings on the rack s vertical rails will help you main...

Page 90: ... to insert each cage nut into the rack frame 1 Position the cage nut on the inside of the rail 2 Hook one of the lips of the cage nut through the square rail perforation 3 Insert the tip of the fitting tool through the other side of the perforation and hook the opposite lip of the cage nut Figure 4 10 Inserting cage nuts 4 Using the fitting tool as a lever pry the cage nut into position 5 Repeat S...

Page 91: ...rack mounting bracket using two M6 x 12mm Phillips head screws CZR4 012 eps Figure 4 11 Back of mounting bracket assembly installed 4 Using the pencil marks attach the rack mounting bracket assembly to the front rail of the rack using one M6 x 12mm Phillips head screw in the top hole of the bracket Do not use washers IMPORTANT Place one screw in the top hole of the bracket The tabs on the front of...

Page 92: ...bly repeat Step 1 through Step 4 6 After attaching both of the rack mounting bracket assemblies to the rack prepare the server for mounting Attaching Rack Handles The rack installation hardware provided with your server includes rack handles that help you load the server into the rack Use the following procedure to install rack handles with your server 1 Align the rack mounting handles along the r...

Page 93: ...ft the server into the rack The server may weigh up to 81 lb 37 kg If the unit will be loaded at a height above chest level a third person MUST align the rails while the other two support the unit IMPORTANT To reduce the weight of the server and make it more manageable do not install drives until you have loaded the server into the rack 1 Pull the slide rails forward from the mounting brackets to ...

Page 94: ...ply pressure when initially sliding the server into the rack However after the first installation the ball bearings in the slide will move easily 6 Slide the server into the rack WARNING To reduce the risk of personal injury use caution when pressing the server rail release latches and sliding the server into the rack The slide rails can pinch your fingertips 7 Press the server rail release latch ...

Page 95: ...d from the server are tied to this arm The two hinges allow the cable management arm with attached cables to swing out of the way when you need to access the rear of the server Use the following procedures to install the extended cable management arm bracket and to attach the cable management arm Installing the Extended Cable Management Arm Bracket The extended cable management arm bracket fastens...

Page 96: ...acket If you attach the arm before loading the server in the rack the arm may swing around and interfere with the loading process 2 After you have loaded the server into the rack align the arm to the bracket Attach the back end of the cable management arm to the server s cable management arm bracket using two M6 x 12mm Phillips screws NOTE Install cable management features after the server is moun...

Page 97: ...cable management arm screw retaining plate 4 Attach the cable management arm to the retaining plate on the rear frame rail of the rack with two 10 32 x 5 8 inch Phillips head screws Figure 4 18 Attaching the cable management arm to the rear brace of the rack Cabling the Server After installing the server in the rack and attaching the cable management arm use the following procedure to cable the se...

Page 98: ...ie wrap Table 4 3 Power Cord Connections Item Component Primary power supply cord connector Redundant power supply cord connector WARNING To reduce the risk of electric shock or damage to the equipment Install the power supply before connecting the power cord to the power supply Unplug the power cord before removing the power supply from the server If the system has multiple power supplies disconn...

Page 99: ... on or trip over them Do not pull on a cord or cable When unplugging from the electrical outlet grasp the cord by the plug WARNING To reduce the risk of electric shock or fire do not plug telecommunications telephone connectors into the Network Interface Card NIC receptacles 3 If you install a switch box in the rack route the CPU to switch box cables to the switch box 4 Bundle all of the cables in...

Page 100: ...ardware components in default configurations provide a platform ready for system initialization Without further adjustment the system can run diagnostics and other software applications needed for SmartStart and System Configuration programs SmartStart utilities use this initial information to assist in installing your operating system and optional system features If you insert a System Configurat...

Page 101: ...upply and some internal circuitry remain active To remove all power from the system you must disconnect all power cords from the server using the following procedure WARNING To reduce the risk of electric shock or damage to the equipment disconnect power from the server by unplugging all power cords from either the electrical outlet or the server NOTE Windows NT users may use the Compaq Power Down...

Page 102: ...External connectors SCSI cabling PCI Hot Plug cabling IDE media cabling Power cabling Network Interface Controller NIC Compaq ProLiant DL580 servers feature an NC3134 Fast Ethernet NIC 64 PCI Dual Base 10 100 network interface card You can also upgrade your NIC to take advantage of gigabit transmission speeds by installing the optional Compaq NC6132 1000 SX Upgrade Module Contact your Compaq autho...

Page 103: ... Saved On 4 5 01 2 00 PM For 10Base T your network cable must be Category 3 4 or 5 twisted pair wiring If you want to use this NIC in a residential environment you must use a Category 5 cable Figure 5 1 Connecting the network interface WARNING To reduce the risk of electric shock or fire do not plug telecommunications telephone connectors into the NIC receptacle CAUTION Remove the terminator plug ...

Page 104: ...al devices and other network options are shown in the following figure 6 5 4 3 2 1 10 7 8 9 11 12 2 3 5 6 13 4 1 Figure 5 2 External connectors on the rear of the server Table 5 1 Rear Panel Connectors Item Component Auxiliary serial knockout Parallel connector SCSI connector support for external tape drives only PCI Hot Plug expansion slots 4 PCI non hot plug expansion board slots 2 Network inter...

Page 105: ...be added for an expanded range of SCSI configurations SCSI Ports The Compaq ProLiant DL580 server includes two SCSI ports located on the peripheral board SCSI port 1 supports the Wide Ultra2 Ultra3 SCSI hard drive cage SCSI port 2 supports storage tape drives connected through the external SCSI connector on the rear panel of the server SCSI devices interact with the Integrated Smart Array Controll...

Page 106: ...n to install NOTE Your Compaq ProLiant DL580 server includes all SCSI cables required for connecting the SCSI devices shipped with your factory built server Compaq SCSI option kits also contain all required installation hardware For information on obtaining additional server connectors and supplies contact your Compaq authorized reseller 2 Locate your SCSI hardware devices Devices include hard dri...

Page 107: ...ed in the following table as a guide for determining the correct type of cable for each additional SCSI controller you plan to install Table 5 2 Internal SCSI Cabling Controller Cabling Hot Plug Drive Cage for Wide Ultra2 Ultra3 Hard Drives Integrated Smart Array Controller No additional cables are required The Integrated Smart Array Controller is a factory standard feature in Compaq ProLiant DL58...

Page 108: ...e the server is active IMPORTANT Remember that the cable from any expansion board cannot be safely removed if the slot for that board has not been powered down by either the PCI Hot Plug button or the operating system IDE Media Cabling Compaq ProLiant DL580 servers include an integrated IDE controller to control the high speed low profile IDE CD ROM drive No additional cabling is required Power Ca...

Page 109: ... from the system by unplugging all power cords from the power supplies Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Securing the Power Cord Plug in the power cord Tie wrap the AC power cord to the plastic loop provided on the power supply Leave an e...

Page 110: ...tration Guide and the PCI Hot Plug animation provided on the Documentation CD Compaq ProLiant DL580 servers support PCI Hot Plug capabilities This technology works with the operating system to provide the capacity for performing hardware operations while the server is active Hot replacement of adapters Replace a failed adapter with an identical adapter without powering down the server Hot addition...

Page 111: ...system to be fully PCI Hot Plug capable Attempting to perform a PCI Hot Plug operation without complete PCI Hot Plug capability will cause an immediate system crash IMPORTANT Before adding or removing any PCI Hot Plug devices be sure to remove power to the slot using the PCI Hot Plug application Failure to do so can result in critical errors Read the PCI Hot Plug LED activity indicators next to ea...

Page 112: ...Plug slots while enabling configuration of the hot plug options Through the PCI Hot Plug application you can indicate that you want to replace a board in the hot pluggable slot or configure a board that you have already added to the system This software also allows you to enable or disable specific slots in the system and it is responsible for reporting the status of all boards in the system espec...

Page 113: ...4 5 01 2 01 PM PCI Hot Plug LEDs The PCI Hot Plug LEDs at each expansion slot provide a visual reference of the status of each board slot The LEDs are viewed from the rear of the server or by opening the PCI Hot Plug access door on the top panel The following figure and table illustrate the appropriate slot conditions and status for each of the two LEDs 1 2 Figure 6 1 PCI Hot Plug button LEDs Tabl...

Page 114: ...tion turn power Off to the slot the green LED turns Off 2 Open the slot release lever the amber LED turns Off 3 Remove or replace the board 4 Connect the cables to the PCI board 5 Close the slot release lever 6 Return power to the slot through the PCI Hot Plug application the green LED turns On Green Amber Flashing On No Power slot is being turned Off or On which may take several minutes There may...

Page 115: ...Plug application the green LED turns On Adding or Replacing PCI Hot Plug Expansion Boards WARNING The hot plug access door provides access to hazardous energy circuits To reduce the risk of injury or damage to the equipment from hazardous energy the door should remain locked during normal operation The server may also be installed in a controlled access location and serviced only by qualified pers...

Page 116: ...nal system components to cool before working with them To remove a PCI expansion board complete the following procedure 1 Unlock and open the PCI Hot Plug access door Figure 6 2 Opening the PCI Hot Plug access door 2 Verify the status of the LEDs indicating component activity 3 If the green PCI Hot Plug slot LED is on power down the slot by using the slot PCI Hot Plug button or the PCI Hot Plug ut...

Page 117: ...ors CAUTION DO NOT open the slot release lever unless the green LED indicator is off Releasing the lever before power is off can cause a complete loss of system power and data 5 Press the top of the appropriate expansion slot release lever and roll the lever toward the rear of the expansion slot 6 Hold the board at each end release the retaining clip and carefully rock the board back and forth unt...

Page 118: ...lip Ensure that the lever latches into the closed position 1 2 Figure 6 5 Installing a PCI expansion board 3 Connect the expansion board to system board connectors as needed NOTE Leave enough slack in the cable between the system board and the expansion board so that you can add or remove other components without disturbing boards already installed 4 Activate power to the slot through the PCI Hot ...

Page 119: ...pplier is responsible for its own implementation of the software including the interface Novell intraNetWare Configuration Manager Console The Novell intraNetWare Configuration Manager Console NCMCON user interface allows you to view status information on PCI slots and control features such as removing and replacing PCI Hot Plug adapters all from one focal point Navigating the NCMCON Menus The NCM...

Page 120: ...on about each PCI slot Viewing Slot Detail Information 1 From the Main menu highlight the slot and adapter information to be viewed Press Enter 2 Select Slot Detail Information from the Slot Options menu Removing an Adapter 1 From the Main menu highlight the slot and adapter to be removed 2 Press Enter to go to the Slot Options menu 3 Use the arrow keys to highlight Remove Adapter and press Enter ...

Page 121: ...Adapter Not Same Adapter is not the same as the adapter being replaced PCI Hot Plug replacement cannot continue Card Functioning Adapter in slot is currently functioning Add Replace is ignored Driver in Use Adapter is currently in use Do you wish to force removal Driver Loaded Driver for adapter is currently loaded Unload driver and select again General Failure Could not perform action because of ...

Page 122: ... PCI Hot Plug information for the current machine Middle The list control displays information about the PCI Hot Plug slots on the current machine LEDs location board name and the status of the slot and board The columns can be sorted and resized and some can be hidden Hidden commands are accessible by right clicking the mouse on a column header Bottom The filter drop down list box can be used to ...

Page 123: ...ng the power button 2 On the server disconnect the cables if necessary open the slot release lever and remove the card 3 Put in the new card attach the appropriate cables and close the lever 4 In the PCI Hot Plug utility turn the power on for the slot by selecting it and clicking the power button Compaq PCI Hot Plug Utility Messages The requested machine is not running the Compaq Remote Control se...

Page 124: ...paq SmartStart provides intelligent tools for configuring your server and loading system software to achieve a well integrated server with optimal dependability and supportability The SmartStart CD includes Compaq System ROMPaq Utility Compaq System Configuration Utility including baseline files for the Compaq Integrated Management Log IML System ROMPaq Utility The System ROMPaq utility allows you...

Page 125: ...g resource conflicts G Memory G Port addresses G Interrupt requests IRQs Managing the installation of mass storage devices G Hard drives G Tape drives G Diskette drives Setting and storing power on features like date and time Storing configuration information in nonvolatile memory Optimizing your operating system Performing system diagnostic with TEST INSPECT and other utilities Option Configurati...

Page 126: ...he expansion board specifications to determine if it can change the settings for any existing board and automatically resolve the conflict between the two boards If conflicts cannot be resolved automatically System Configuration Utility directs you through a manual troubleshooting process Launching the SmartStart CD For detailed instructions on how to use the SmartStart CD refer to the Server Setu...

Page 127: ...onfiguration Utility and other Compaq utilities into that partition You can work with the utilities immediately from your local drives IMPORTANT Do not confuse the Compaq System Utility partition with system partitions created by your operating system When you use Compaq System Configuration Utility to reconfigure or troubleshoot make sure that the SmartStart CD is available 1 With the server runn...

Page 128: ...ons include System configuration Operating system installation Diagnostics and utilities Exit System Configuration This option provides a step by step guide through the configuration process and allows you to access individual configuration utilities when you Add replace or remove expansion boards Resolve hardware resource conflicts Add a diskette or hard drive Operating System Installation Use th...

Page 129: ...o read an overview of the configuration process Add or Remove Boards When you add or remove a PCI board the system ROM automatically configures the boards at startup If a manual configuration selection is needed a POST message directs you to run the System Configuration Utility The System Configuration Utility can be used to change the default settings provided by the system ROM Similarly when you...

Page 130: ...e System Configuration Utility main menu Set the default beginning date MM DD YYYY Set the default beginning time HH MM SS Set the default status for your numeric keypad OFF ON This step activates the numeric keypad when the server s On Standby switch is set to the On position System Partition Selecting the System Partition option from the System Configuration menu allows you to copy and delete CF...

Page 131: ...artition leave the SmartStart CD in the CD ROM drive until the following process is complete SmartStart automatically creates the partition and copies the Compaq Utilities from the SmartStart CD to the partition This process requires two restarts and is complete when the SmartStart CD main menu is displayed 3 If the system is not configured leave the SmartStart CD in the CD ROM drive until the fol...

Page 132: ...onfiguration Utility then the System Configuration menu the System Partition option and finally the Upgrade System Partition option 3 Select to the utilities you wish to upgrade SmartStart copies the new utilities from the CD to your system partition Deleting a System Partition To delete a partition use the following procedure 1 Insert the SmartStart CD in the CD ROM drive and turn on the server 2...

Page 133: ...nter to execute the copy routine 4 Select a destination drive after you execute the copy routine and press Enter 5 Respond to the confirmation screen to reboot the system Deleting Files To delete files use the following procedure 1 Insert the SmartStart CD in the CD ROM drive and turn on the server 2 Select the System Configuration option from the System Configuration Utility menu 3 Select the Sys...

Page 134: ... Restore the system configuration from the backup Backing Up to a System Configuration Saving and exiting from the System Configuration Utility generates a history of the configuration The System Configuration Utility maintains three versions of the system configuration files the current configuration and the two previous configurations in both binary SCI and text CHL file formats The SCI files ca...

Page 135: ...STEM2 SCI file oldest IMPORTANT Insufficient disk space for the System Configuration History Log causes the System Configuration Utility to delete log files starting with the oldest files SYSTEM2 SCI and SYSTEM2 CHL The System Configuration Utility continues to delete these files until enough disk space is available for the current configuration backup and history files Restoring a System Configur...

Page 136: ...ile Name h ch7 Server Configuration and Utilities doc Last Saved On 4 5 01 2 48 PM If you choose to execute the restoration the System Configuration Utility will restore the configuration settings you chose and advise you when the restoration is complete 4 Select from the following options G Save the configuration and reboot the system G Review and modify your configuration settings 5 Reboot the s...

Page 137: ...ed on the SmartStart CD IMPORTANT Always check README FIRST or HELP files on the SmartStart CD If present these files may contain information about important software updates Novell NetWare Device Drivers from Compaq To operate NetWare your Compaq ProLiant DL580 server must maintain certain device drivers located on the SmartStart CD shipped with the server If you use SmartStart to install the ope...

Page 138: ...on on the drivers run the README BAT file in the root directory of the SSD for Windows NT This file loads the WinHelp file NTREADME HLP If you use SmartStart to install your operating system these drivers install automatically Otherwise you can use SmartStart to create the Windows NT SSDs from Compaq to support a manual installation of Windows NT Manual Installation for Windows NT To perform the m...

Page 139: ...ed with the SmartStart CD although you may use the following method to manually install the operating system 1 Create the Compaq Support Software for Microsoft Windows NT 4 0 a Start the server from the SmartStart CD b Select Create Support Software from the SmartStart main menu c Follow the instructions on the screen to create the Microsoft Windows NT SSD 2 Create the Windows NT start diskettes a...

Page 140: ...rt the Compaq Server Support for Microsoft Windows NT 4 0 Disk 2 into the diskette drive and press Enter You have now completed the installation of the Compaq HAL h When prompted insert the Windows NT Server Setup Disk 2 i Select Express Setup as the installation method j When prompted insert the Windows NT Server Setup Disk 3 k When Setup prompts that the CD ROM drive has been found press S to sp...

Page 141: ... specify additional SCSI adapters or array controllers select S for Specify Additional Devices 5 Select Other 6 When prompted to provide a driver for the new device insert the Windows NT SSD Disk 2 and press Enter 7 Select the embedded array controller driver for Microsoft Windows NT 4 0 and press Enter The Windows NT 4 0 Setup program copies the driver that supports the Compaq Integrated Smart Ar...

Page 142: ... server SmartStart manual path installation In this procedure SmartStart supplies device drivers and basic system information If your server uses the Integrated Smart Array Controller and you choose to do a manual path installation you must create device driver diskettes in order to load appropriate drivers IMPORTANT For procedures to configure external storage devices please refer to the document...

Page 143: ...on option NOTE Fibre Channel array controllers are not eligible as boot devices 3 Provide system and configuration information when prompted by the SmartStart interview process The information you enter during the SmartStart setup interview installs and configures Windows 2000 for your server automatically NOTE If you wish to use Dynamic Disk capability in Windows 2000 leave at least 4 MB of disk ...

Page 144: ...AT file in the root directory of the Software and Support CD for Windows 2000 to read the WinHelp file NTREADME HLP NOTE Fibre Channel array controllers are not eligible as boot devices SmartStart Manual Installation for Windows 2000 1 Place the SmartStart CD into the CD ROM drive and power up the server 2 Insert the Microsoft Windows 2000 software CD when prompted 3 At the first screen you see du...

Page 145: ...rating system these drivers are installed automatically Otherwise you can use SmartStart to create UNIX Extended Feature Supplemental EFS diskettes from Compaq to support a manual installation of UNIX If you do not want SmartStart to configure the server use the following procedure 1 Launch the SmartStart CD as previously described in this chapter 2 Launch manual operating system configuration a S...

Page 146: ... this chapter 2 Launch manual operating system configuration a Select the System Configuration Utility b Select the Operating System Installation option from the System Configuration Utility main menu 3 Follow the instructions provided for the operating system you are installing Sun Solaris Intel Platform Edition Device Drivers for Compaq To operate with Sun Solaris Intel Platform Edition 2 6 and ...

Page 147: ...to test inspect upgrade and diagnose the server The Compaq ProLiant DL580 server maintains the diagnostics and other utilities in the system partition on the hard drive and accesses these utilities when a system configuration error is detected during the POST After configuring the server run the INSPECT Utility to obtain detailed information about the server s hardware configuration For instructio...

Page 148: ...error condition Critical indicates a component failure The Integrated Management Log requires Compaq specific device drivers For instructions on installing the appropriate drivers see Installing an Operating System earlier in this chapter Multiple Ways of Viewing the Log You can view an event in the IML in several ways From within Compaq Insight Manager From within Compaq Survey Utility Using the ...

Page 149: ...t View Device Data The selected server is displayed with buttons around its perimeter 3 Select Recovery 4 Select Integrated Management Log NOTE You can only view the list from the Recovery Integrated Management screen To print the list follow the instructions in the next procedure 5 If a failed component has been replaced select the event from the list then select Mark Repaired Printing the Event ...

Page 150: ...grated Management Log by loading the output of the utility typically named SURVEY TXT into a text viewer such as Microsoft Notepad The event list follows the system slot information Once you have opened the text file you can print it using the print feature of the viewer List of Events The event list displays the affected components and the associated error messages Though the same basic informati...

Page 151: ... X Corrected Memory Error threshold passed System Memory Corrected Memory Error threshold passed Memory Module unknown Uncorrectable Memory Error Slot X Memory Module X Uncorrectable Memory Error System Memory Uncorrectable Memory Error Module unknown Processor Correctable error threshold exceeded Uncorrectable error Host bus error Processor Correctable Error Threshold passed Slot X Socket X Proce...

Page 152: ...ower Supply X System Power Supply Inserted Power Supply X System Power Supply Removed Power Supply X System Power Supplies Not Redundant Real Time Clock Battery Failing A CPU Power Module System Board Socket X A CPU Power Module Slot X Socket X System Power Modules Not Redundant System AC Power Problem Power Supply X System AC Power Overload Power Supply X Automatic Server Recovery ASR reset detec...

Page 153: ...ose of regulatory compliance certifications and identification your Compaq ProLiant DL580 server is assigned a Compaq series number The Compaq series number for this product is Series ES1015 The Compaq ProLiant DL580 server series number can be found on the product label along with the required approval markings and information When requesting certification information for this product always refe...

Page 154: ...onably be expected to be installed in a residential environment The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user The rating label on the device shows which class A or B the equipment falls into Class B devices have an FCC logo or FCC ID on the label Class A devices do not have an F...

Page 155: ...s no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the eq...

Page 156: ...x 692000 Mail Stop 510101 Houston Texas 77269 2000 or call 281 514 3333 To identify this product refer to the part series or model number found on the product Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user s authority to operate the equipment Cables Connect...

Page 157: ...e Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation European Union Notice Products with the CE Marking comply with both the EMC Directive 89 336 EEC and the Low Voltage Dire...

Page 158: ...aved On 4 5 01 2 35 PM Japanese Notice Taiwanese Notice Laser Devices All Compaq systems equipped with a laser device comply with safety standards including International Electrotechnical Commission IEC 825 With specific regard to the laser the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product The product does not emit hazardous light...

Page 159: ... authorized service technicians to repair the laser device Compliance with CDRH Regulations The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States Compliance with...

Page 160: ...paq authorized service provider using the Compaq spare designated for this product For more information about battery replacement or proper disposal contact your Compaq authorized reseller or your authorized service provider WARNING Your computer contains an internal Lithium Manganese Dioxide a Vanadium Pentoxide or an alkaline battery pack There is risk of fire and burns if the battery pack is no...

Page 161: ...hat country The power cord must be rated for the product and for the voltage and current marked on the product s electrical ratings label The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product In addition the diameter of the wire must be a minimum of 1 00 mm or 18AWG and the length of the cord must be between 6 feet 1 8 m and 12 feet ...

Page 162: ...m a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device Preventing Electrostatic Damage To prevent electrostatic damage observe the following precautions Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they ...

Page 163: ...workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portab...

Page 164: ...en the Server Does Not Start Troubleshoot startup problems with the following steps 1 Verify that the server and monitor are plugged into a working outlet 2 Ensure that the power source is working properly G Use the Power On Standby LED to monitor the power status See Appendix D for the locations of system status LEDs G Ensure that the Power On Standby switch was pressed firmly G Refer to the Powe...

Page 165: ...y 2 ASR 2 utility has restarted the system in response to another problem In the Compaq Servers Troubleshooting Guide refer to sections on the Automatic Server Recovery 2 ASR 2 Also refer to the System Short section in the same guide NOTE ASR 2 can be enabled to restart your server and automatically load the operating system If a critical error occurs ASR 2 logs the error in the Integrated Managem...

Page 166: ...m initialization b PCI auto configuration c Video initialization d Memory test e Memory initialization f Processor initialization g Power supply checking h System event checking i Diskette drive initialization j CD ROM initialization k SCSI device initialization l Additional IDE device initialization 4 The operating system launches Diagnosis Steps If your server does not power up or powers up but ...

Page 167: ...le C 4 Question 4 Does the server have video If no go to Table C 5 If yes video is available for diagnosis Determine the next action by observing POST progress and error messages Refer to POST Error Messages in the Compaq Servers Troubleshooting Guide for a complete description of each POST error message Question 5 Is the memory processor status LED blinking amber If yes go to Table C 6 WARNING To...

Page 168: ...me prior to opening the unit 1 Close all applications 2 Bring down the operating system 3 Press the Power On Standby switch to place the server in standby mode Table C 2 No LED Indicators on the Front Panel Are On See Front Panel LEDs in Appendix D for a complete description of these LEDs Possible Reasons Next Steps 1 No AC power 1 Check power supply installation and look for missing or bent pins ...

Page 169: ...nnecting the power switch cable to the backplane 3 Power supply problem exists The power supply may have bent connector pins or it may have failed 3 Check power supply insertion and look for missing or bent pins on a power supply 4 There is a broken connection between the system and backplane via the power cables 4 Reconnect any loose cables Refer to Power Problems in the Compaq Servers Troublesho...

Page 170: ... Is the memory status LED blinking amber If the memory status LED is blinking there is a problem with the memory Continue to Table C 5 for further troubleshooting steps Or If the memory status LED is not blinking continue to Step 3 3 Are there audible indicators such as a series of beeps A series of beeps will be the audible signal indicating the presence of a Power On Self Test POST error message...

Page 171: ...h 2 Remove the access panel 3 Verify that your server adheres to minimum hardware configuration standards Are at least two memory modules installed Are these components seated properly 4 Reseat all memory modules See System Memory in Chapter 2 for complete instructions 5 Restart the server Memory has failed 1 If the LED indicator is blinking amber check the Internal Diagnostic Display IDD on the p...

Page 172: ... ROM to ensure proper connection Insufficient memory available A rare Insufficient Memory message may display the FIRST time that SmartStart is initiated on certain unconfigured systems Simply cold start the machine with the SmartStart CD inserted in the CD ROM drive to correct the problem Existing software is causing a conflict Run the Compaq System Erase Utility Read the caution below and refer ...

Page 173: ...oot installation failure Problem encountered with the hardware that was added to the system 1 Refer to the documentation provided with the hardware 2 Run the server setup utility to determine whether drives are properly attached to the primary boot controller See Chapter 5 for instructions on correct SCSI cabling configurations for your server Problem encountered with hardware added to a new confi...

Page 174: ...ation and guidance for performing a hot plug fan replacement Non hot plug replacement follows the same procedure after the system is powered down and all power cords are removed Front Panel Fan LEDs Determine the fan status by noting the color of the front panel fan LED The front panel fan LED is the third LED to the left of the Power On Standby switch on the front of the server See Appendix D for...

Page 175: ...n by Susana Weinstein Salazar Part Number 159213 003 File Name k appc Troubleshooting doc Last Saved On 4 5 01 2 37 PM 5 6 3 7 8 1 2 1 3 4 2 4 Figure C 1 Hot plug fan locations Table C 9 Hot Plug Fan Locations Item Component Fan Identifiers Fan Assembly A Fans 1 and 2 Fan Assembly B Fans 3 and 4 Fan Assembly C Fans 5 and 6 Fan Assembly D Fans 7 and 8 Verify the status of the fans by noting the LED...

Page 176: ... File Name k appc Troubleshooting doc Last Saved On 4 5 01 2 37 PM 5 6 3 7 8 1 2 1 3 4 2 4 Figure C 2 Hot plug fan LED locations Table C 10 Hot Plug Fan LEDs Item Component Fan Assembly A LED Fan Assembly B LED Fan Assembly C LED Fan Assembly D LED Table C 11 Hot Plug Fan LED Status LED Indicator Status No light Power is not applied to the fan Green light Power is applied to the fan and fan is fun...

Page 177: ... 4 5 01 2 37 PM Removing Hot Plug Fans WARNING To reduce the risk of personal injury from hazardous energy or damage to the equipment when working on active servers Remove all watches rings and any other loose fitting jewelry Avoid the use of conductive tools inside the server that could bridge live parts Hot plug fans can be removed without powering down the server or backing up server data 1 Loo...

Page 178: ... Installing a Hot Plug Fan This procedure can be used after the server is powered down or during live activity To ensure safety is recommended that hot plug fans be replaced when the server is powered down 1 Lower the new hot plug fan into the fan bracket until it is seated securely in the hot plug fan slot on the system board 2 Finger tighten the thumbscrew until the fan is secured 2 1 Figure C 4...

Page 179: ...D Indicators Compaq ProLiant DL580 servers contain a number of LED indicators that provide a visual reference to the status of various server components Use this appendix as a quick reference for recognizing LED locations and status indications and meanings Front Panel LEDs The front panel has three LEDs located near the power switch These LEDs indicate the internal status of the server The follow...

Page 180: ...atus Power Interlock Green Amber Amber blinking Off On Standby Interlock or shutdown Off Memory Processor Green Amber blinking OK Memory or processor failure Fans Green Amber blinking OK Fan failure Hot Plug SCSI Hard Drive LEDs The hard drive LED indicators located on each physical drive are visible on the front of the server or external storage unit They provide activity online and fault status ...

Page 181: ...f the possible LED combinations and what each combination means CAUTION Read Hot Plug Drive Replacement Guidelines in the Compaq Servers Troubleshooting Guide before removing a hard drive For additional information on troubleshooting hard drive problems refer to Hard Drive Problems and SCSI Device Problems in the Compaq Servers Troubleshooting Guide Use the following illustration and table to assi...

Page 182: ...g Off Do not remove the drive Removing a drive during this process will cause data loss The drive is rebuilding or undergoing capacity expansion Flashing Flashing Flashing Do not remove the drive Removing a drive during this process will cause data loss The drive is part of an array being selected by the Array Configuration Utility Or The Options ROMPaq is upgrading the drive Off Off Off OK to rep...

Page 183: ...has failed and has been placed off line Off On Off OK to replace the drive online if a predictive failure alert is received see the following section for details provided that the array is configured for fault tolerance and all other drives in the array are online The drive is online and configured as part of an array On or flashing On Off OK to replace the drive online if a predictive failure ale...

Page 184: ... at the top of the assembly inside the chassis These LEDs indicate whether or not each dual fan unit is active There is also an LED indicating overall status of hot plug system fans on the front panel of the server See Front Panel LEDs for a comprehensive guide to monitoring system fan activity by understanding messages on the front panel fan LED Front Panel Fan LED The front panel fan LED is the ...

Page 185: ...vides a visual reference for the status of each fan View the LED by opening the primary hot plug door on the access panel Verify the status of the fans by noting the color of the LED at the fan location Figure D 3 Hot plug fan assembly LED location Use the following table to determine the status of the hot plug fan LED Table D 4 Hot Plug Fan LED Status LED Indication Status Off Power is not applie...

Page 186: ...r 159213 003 File Name l appd LED Indicators doc Last Saved On 4 5 01 2 37 PM Power Supply LEDs Determine the power supply status by noting the color of the LED on the power supply unit The following table defines the status colors 1 2 Figure D 4 Power supply LEDs Table D 5 Hot Plug Power Supply LEDs LED Location Indicator Description Green Power supply OK Off Fault Green AC present Off AC not pre...

Page 187: ...Plug LEDs The PCI Hot Plug LEDs at each expansion slot provide a visual reference of the status of each board slot The LEDs are viewed from the rear of the server or by opening the PCI Hot Plug access door on the top panel The following figure and table illustrate the appropriate slot conditions and status for each of the two LEDs 1 2 Figure D 5 PCI Hot Plug button LEDs Table D 6 PCI Hot Plug Butt...

Page 188: ...ug application turn power Off to the slot the green LED turns Off 2 Open the slot release lever the amber LED turns Off 3 Remove or replace the board 4 Connect the cables to the PCI board 5 Close the slot release lever 6 Return power to the slot through the PCI Hot Plug application the green LED turns On Green Amber Flashing On No Power slot is being turned Off or On which may take several minutes...

Page 189: ...t Status Green Amber Off Off Yes The power to the slot is Off If you need to replace the card in this slot follow these steps 1 Open the slot release lever 2 Remove or replace the board 3 Connect the cables to the PCI board 4 Close the slot release lever 5 Return power to the slot through the PCI Hot Plug application the green LED turns On 3 1 2 Figure D 6 PCI Hot Plug button and LEDs interior vie...

Page 190: ...nd Installation Guide Comments Part Number 159213 003 File Name l appd LED Indicators doc Last Saved On 4 5 01 2 37 PM RJ 45 Network Connector LEDs 1 2 A L Figure D 7 RJ 45 network connector LEDs Table D 9 RJ 45 Network Connector Status LED LED Status Description Off No network link Link On Linked to network Off No network activity Activity On or Flashing Network activity ...

Page 191: ...s see the following table CAUTION Opening the access panel for an extended period of time when the server is on interferes with proper airflow and will cause a temperature violation It is appropriate to open the server access panel briefly during server operation to view the Internal Diagnostic Display IDD during problem diagnosis or to replace a redundant hot plug power supply or hot plug fan If ...

Page 192: ... 00 No failure detected 01 Memory module 01 failure 02 Memory module 02 failure 03 Memory module 03 failure 04 Memory module 04 failure 05 Memory module 05 failure 06 Memory module 06 failure 07 Memory module 07 failure 08 Memory module 08 failure 09 Memory module 09 failure 10 Memory module 10 failure 11 Memory module 11 failure 12 Memory module 12 failure 13 Memory module 13 failure 14 Memory mo...

Page 193: ...int to illuminate on the system board The following illustration and table identify the location of the interlock LED indicators and the point of the hardware connection fault IMPORTANT Compaq ProLiant DL580 servers are not equipped with chassis door or access panel interlocks IL 0 IL 1 IL 2 IL 3 IL 4 IL 5 IL 6 1 2 3 4 5 6 7 Figure D 9 Interlock LED indicators on the system board Table D 11 Interl...

Page 194: ...nts Part Number 159213 003 File Name l appd LED Indicators doc Last Saved On 4 5 01 2 37 PM Table D 11 Interlock LED Indicators continued Fault of Interlock Error Processor 4 Off Off Off Off On On On Peripheral board Off Off Off Off Off On On Power supply backplane board Off Off Off Off Off Off On No interlock error Off Off Off Off Off Off Off Note Reseat the indicated device and restart the serve...

Page 195: ...econfigured manually in order for the server to recognize changes If the switch configurations are incorrect the system may not work properly and may display error messages Setting and verifying the system board switches is an important part of the overall troubleshooting process Compaq ProLiant DL580 servers have three switch banks SW1 a six position system maintenance switch on the peripheral bo...

Page 196: ... Saved On 4 5 01 2 38 PM System Maintenance Switch SW1 The system maintenance switch SW1 Disables the embedded video in the system Designates rack mount or tower configurations Enables or disables the diskette boot option Enables or disables power on password protection Clears all configuration information from nonvolatile RAM Prevents system nonvolatile RAM from accepting configuration changes Pr...

Page 197: ... is detected on board video is enabled Closed on On board is disabled 2 Off Lock configuration Enables or disables configuration changes in nonvolatile RAM NVRAM Open off Configuration can be changed Closed on Configuration is locked and cannot be changed 3 On Reserved 4 Off Diskette boot override Enables or disables booting from diskette drive Both settings allow you the ability to read from and ...

Page 198: ...mation Open off NVRAM is valid Closed on NVRAM is invalid and configuration is lost CAUTION When maintenance mode is turned on the maintenance switch is set to On Closed and the system is powered up nonvolatile RAM NVRAM configuration is invalidated Enabling ROMPaq Disaster Recovery Mode A corrupted system ROM requires you to recreate the ROM BIOS by using the ROM flash utility This can be accompl...

Page 199: ...tory default settings are provided to match the speed of your installed Pentium III Xeon processor on 4 3 2 1 Figure E 2 Processor configuration switch SW4 Table E 2 Processor Configuration Switch SW4 Processor Front side Bus Speed Position 1 Position 2 Position 3 Position 4 Reset On On On On 700 100 On Off On Off Reset Off Off Off Off Note All supported processor core frequency settings are liste...

Page 200: ... locked switch settings that override the processor configuration switch SW4 on your system board When installing an 850 MHz or higher processor you need not change any switch settings on the processor configuration switch SW4 Service Switch SW6 The service switch is used by Compaq authorized service providers during the course of service or repair and should not be changed for any reason CAUTION ...

Page 201: ...L580 Server Setup and Installation Guide Comments Troubleshooting information by Susana Weinstein Salazar Part Number 159213 003 File Name m appe Switch Settings doc Last Saved On 4 5 01 2 38 PM Table E 3 Service Switch SW6 Position Default Description 1 Off Reserved 2 Off Reserved 3 Off Reserved 4 On Reserved ...

Page 202: ...ys the correct date and time you may need to replace the battery that provides power to the real time clock Under normal use battery life is usually about five to 10 years Use a Compaq 540 milliampere lithium 3 volt replacement battery P N 179322 xxx WARNING To reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an importa...

Page 203: ... Chapter 2 Installing Hardware Options 2 Remove the server from the rack a Remove the power supplies from the server b Loosen the thumbscrews securing the server to the rack and pull the server out until it locks in the fully extended position c Press the component rail release latches inward d Lift the server from the rack 3 Remove the access panel and the peripheral board See Installing a Proces...

Page 204: ...L580 Server Setup and Installation Guide Comments Part Number 159213 003 File Name n appf Installing a New Battery doc Last Saved On 4 5 01 2 38 PM 5 Remove the existing battery Figure F 2 Removing a battery 6 Insert the new battery Figure F 3 Installing a new battery 7 Replace the peripheral board and the access panel ...

Page 205: ... 2 38 PM 8 Replace your server into the rack For additional rack information see the instructions in Chapter 4 Installing the Server 9 Replace the power supplies and reconnect the power cord and peripheral devices See Cabling the Server in Chapter 4 Installing the Server 10 Power up the server See Powering Up the Server in Chapter 4 Installing the Server 11 Run the System Configuration Utility to ...

Page 206: ...3 SCSI Adaptor 1 19 Smart Array 221 Controller 1 19 Smart Array 3200 Controller 1 19 Smart Array 4200 Controller 1 19 Smart Array 431 Controller 1 19 arrays Compaq Drive 7 17 Integrated Smart Array Controller 5 4 ASR 2 See Automatic Server Recovery 2 ASR 2 attaching bracket rail 4 14 4 17 cable management arm 4 26 rack handles 4 22 rack mounting bracket 4 20 server rails 4 13 slide rail assembly 4...

Page 207: ...eds 5 5 FCC compliance statement A 4 rack 4 27 routing 4 29 shielded A 4 cabling guidelines 5 1 network interface controller NIC 5 1 PCI Hot Plug 5 7 Remote Insight Lights Out Edition 2 4 SCSI 5 4 cage nuts for rack model server 4 20 Canadian notice A 4 CD ROM 1 20 5 7 connector 2 3 locating 2 3 CD ROM drive detecting 7 17 CDs Compaq Management 7 27 SmartStart and Support Software 7 1 CE marking A...

Page 208: ... C 9 Compaq website xiii components front panel 1 20 1 21 configuration CFG files 7 3 access to 1 18 activities 7 2 and management of server 1 13 array utility 3 2 backup 7 11 changes 7 6 fibre channel 1 23 hardware menu 7 6 History Log Files 7 11 lock settings E 2 E 3 maximum SCSI 1 22 online 7 27 PCI boards 7 3 7 6 restoring 7 11 using CFG files 7 2 SmartStart 7 1 Configuration History Log CHL r...

Page 209: ...ndows 2000 7 19 Microsoft Windows NT 7 15 Novell NetWare 7 14 SCO 7 22 Microsoft Windows 2000 7 19 Microsoft Windows NT 7 15 Novell NetWare 7 14 required for IML 7 25 SCO OpenServer and UnixWare 7 22 Sun Solaris 7 23 diagnosing problems CMOS C 9 configure to order systems C 10 installation C 9 C 10 memory C 3 C 7 new hardware C 10 power C 1 C 3 C 5 C 6 power cycling C 2 processors C 3 C 7 SmartSta...

Page 210: ...nity A 5 interference A 5 electrostatic discharge B 1 B 2 prevention measures B 1 embedded video disable E 2 equipment Class A A 2 Class B A 3 Erase Utility See Compaq System Erase Utility error checking and correcting ECC memory 1 10 1 19 errors host bus 7 28 messages 7 27 processor 7 28 system configuration 7 24 Etherchannel 1 12 Ethernet duplex support 1 12 Gigabit Ethernet upgrade 1 12 Etherne...

Page 211: ...rviceability 1 3 Federal Communications Commission FCC compliance notice Class A A 2 Class B A 3 declaration of conformity A 3 notice A 2 requirements A 4 rules A 2 A 3 fibre channel configuration 1 23 files CFG 7 2 CHL 7 12 SCI 7 11 firmware 1 11 fitting tool for cage nuts 4 20 front panel LEDs D 1 D 2 D 6 fan D 6 D 8 front panel fan LEDs C 11 G getting help xii grounding methods B 2 grounding re...

Page 212: ...g hard drive LEDs See LEDs See hard drive LEDs hot plug keyboard 1 11 connector 1 11 5 3 password 1 23 hot plug power supply installing 2 29 LEDs 2 30 hot plug power supply 2 cord connector 1 22 http www compaq com xiii I I O expansion boards configuring 1 16 I O expansion slots locating 6 6 IBM OS 2 device drivers 7 23 icons symbols on equipment xi IDD 1 13 See Internal Diagnostic Display IDD IDE...

Page 213: ...terlock LEDs See system interlock LEDs Internal Diagnostic Display IDD 1 3 1 13 D 13 internal drive bays 1 8 international regulations A 7 interrupt hardware 7 3 interrupts 1 16 intraNetWare PCI Hot Plug actions 6 11 IRQs See Interrupts IRQs J Japanese notice A 6 jumpers and switch settings adjusting 7 6 K keyboard See hot plug keyboard knockouts auxiliary serial 1 21 VHDC SCSI 1 22 L label instal...

Page 214: ...cating 2 3 removing 2 13 memory processor LED 1 20 messages Adapter Not Same 6 12 Card Functioning 6 12 Driver in Use 6 12 Driver Loaded 6 12 No Hot Plug Driver 6 12 PCI Hot Plug 6 12 PCI Hot Plug The requested machine is not running the Compaq Remote Control service 6 14 PCI Hot Plug The service on the machine has shut down or has become unavailable 6 14 PCI Hot Plug You do not have an account on...

Page 215: ...ration 7 27 operating system support for intraNetWare 6 10 operating systems automatic shutdown 7 29 crash 7 29 IBM OS 2 7 23 installation assistance 7 14 installation problems C 10 installing 7 9 7 23 IBM OS 2 7 23 Microsoft Windows NT 3 51 7 16 Microsoft Windows NT 4 0 7 18 Novell NetWare 7 14 SCO OpenServer 7 22 SCO UnixWare 7 22 Sun Solaris 2 6 7 23 Sun Solaris 7 7 23 Microsoft Windows 2000 Se...

Page 216: ...5 slots 1 3 support 2 25 6 2 support for Windows NT 6 13 system 6 3 system requirements 6 2 utility software 1 4 viewing slot detail information 6 11 Windows NT actions 6 13 Windows NT messages 6 14 Windows NT utility 6 13 PCI Hot Plug Administration Guide 6 12 PCI Hot Plug button cancelling an action 6 7 PCI retainer clip 2 19 Pentium III Xeon processor installing 2 8 Pentium III Xeon processors ...

Page 217: ...C 10 new hardware added C 10 power C 1 C 3 C 5 C 6 power cycling C 2 SmartStart C 9 C 10 startup C 1 C 2 C 3 C 5 C 6 C 7 C 8 system short C 2 video C 7 procedures configuring hardware 7 6 creating system partition 7 8 installing the SmartStart CD 7 3 removing the memory board 2 13 starting the System Configuration Utility 7 4 verifying the system partition 7 8 viewing the IML 7 25 processor 1 3 85...

Page 218: ...ntification number A 1 remote access Remote Insight Lights Out Edition 2 21 Remote Insight Lights Out Edition 1 19 2 21 connector 2 3 expansion slot 32 bit 2 21 functions 2 21 remote servers 1 14 removable media 1 20 removing battery F 3 hot plug fan C 14 hot plug power supplies 2 31 hot plug SCSI hard drives 2 26 rack handles 4 24 server rail from bracket rail 4 15 requirements airflow 4 7 4 9 fr...

Page 219: ...agement tool 7 25 power backup notice 4 4 power cord notice 4 4 rack mounting bracket 4 14 rack slide rail assembly 4 14 reboot remote 1 18 recovery automatic 7 22 Setup and Management 7 27 weight 4 4 weight warning 4 3 server keeps rebooting diagnosing problems C 2 server labels 2 1 server management IML 1 14 server performance 1 14 server registration 1 24 Server Setup and Management pack 1 14 s...

Page 220: ...5 C 6 static electricity B 1 static dissipating work mat B 2 static sensitive devices B 1 status hard drives D 4 D 5 storage device 1 22 7 17 7 18 straps heel B 2 toe B 2 wrist B 2 Sun Solaris device drivers 7 23 Intel Platform 7 23 Support Software Diskettes SSD 7 15 Survey Utility viewing IML 7 25 SW1 switch E 1 E 2 locating E 2 settings E 3 SW4 switch E 1 E 5 locating E 5 settings E 5 SW6 switc...

Page 221: ...deleting 7 9 files deleting 7 10 restoring system configuration 7 12 upgrading 7 9 system power supplies management guidelines 1 9 T tables rack internal temperature maximums 4 9 Taiwanese notice A 6 tape drive 1 19 technical support xii telephone numbers xiii for FCC questions A 4 for product questions A 4 temperature operating maximums 4 9 temperature for rack 4 9 template marking the rack 4 18 ...

Page 222: ...ng problems C 7 embedded E 2 enable on board E 2 integrated E 3 switch settings E 3 video connector 1 21 voltage rating A 9 W warnings access panel C 5 D 13 airflow C 5 D 13 Compaq System Erase Utility C 9 data loss C 5 C 9 D 13 electric shock 4 28 C 4 electrical 4 3 electrical shock xi heat 4 3 hot plug access door 6 6 NIC 5 2 Power On Standby switch C 5 D 13 power supplies 4 28 rack stability xi...

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Compaq ProLiant DL580, Setup And Installation Manual

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