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Diagnostics Tools

Writer:    Project:  Diagnostics Tools Comments:

File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM

DAAD Diagnostic Messages    

continued

Message

Description

Recommended Action

Configuration signature

mismatch

Array accelerator board

configured for a different

array controller board.

Configuration signature on

array accelerator board

does not match the one

stored on the array

controller board.

To recognize the array accelerator board, run

the System Configuration Utility.

Controller

communication failure

occurred

Controller communication

failure occurred.

DAAD was unable to successfully issue

commands to the controller in this slot.

Controller detected.

NVRAM configuration not

present

EISA nonvolatile RAM does

not contain a configuration

for this controller.

Run the System Configuration Utility to

configure the nonvolatile RAM.

Controller firmware

needs upgrading

Controller firmware is

below the latest

recommended version.

Run Options ROMPaq to upgrade the controller

to the latest firmware revision.

Controller firmware

needs upgrading (DAAD

Error 102)

Controller is correct,

however, IDA firmware

version should be greater

than 1.26.

Call your Authorized Compaq Reseller to obtain

the latest firmware.

continued

Summary of Contents for Proliant 800

Page 1: ... Access Panel 1 4 Replacing the Side Access Panel 1 5 Removing the Front Bezel 1 6 Rear Panel Connectors 1 6 Drive Positions 1 8 Processor Boards Power Module 1 9 Cache Memory and System Architecture 1 10 System Memory 1 11 Expansion Slots 1 11 SCSI Controller 1 11 Network Controller 1 12 Video 1 12 ROM 1 12 Power Supply 1 12 Warranty 1 12 Server Management and Configuration 1 13 SmartStart 1 13 F...

Page 2: ...Server Fault Tolerance 2 4 Disk Subsystem Fault Tolerance 2 4 Memory System Error Correction 2 4 Rapid Recovery Services 2 5 Server Health Logs 2 5 Storage Fault Recovery Tracking 2 12 Storage Automatic Reconstruction 2 12 Network Interface Fault Recovery Tracking 2 12 Memory Fault Recovery Tracking 2 12 Automatic Server Recovery 2 2 13 Compaq Integrated Remote Console 2 17 Remote Service Features...

Page 3: ...4 Removing a Processor Power Module 3 17 Installing a Memory Upgrade on the Video Board 3 17 Adding Memory to the ProLiant 800 3 20 Maximum Memory Configuration 3 21 Installing DIMMs 3 22 Installing Mass Storage Devices 3 23 Installing External Storage Devices 3 27 Installing a 3 5 Inch Drive into a 5 25 Inch Drive Bay 3 27 Using the Power Switch Cover Security Feature 3 29 Disabling the Power Swi...

Page 4: ...nstalling an Operating System 4 11 SMP Operating System Support 4 12 Loading Compaq Device Drivers 4 12 NetWare Device Drivers from Compaq 4 13 Windows NT Device Drivers from Compaq 4 15 SCO OpenServer and SCO UnixWare Device Drivers from Compaq 4 16 SCO OpenServer 4 17 IBM OS 2 Device Drivers from Compaq 4 18 Banyan VINES Device Drivers from Compaq 4 19 Diagnostics and Other Utilities 4 20 Chapte...

Page 5: ...Password 6 7 Clearing the Password 6 7 Reenabling the Password 6 8 Smart Cover Sensor 6 9 QuickLock 6 9 Diskette Drive Control 6 10 Security Lock 6 11 Chapter 7 Maintaining and Shipping the Server System Care and Maintenance 7 1 Routine Care of Server and Monitor 7 1 Preparations for Shipping 7 2 Chapter 8 Diagnostics Tools Power On Self Test POST 8 1 Diagnostics Utility 8 21 Running Diagnostics 8...

Page 6: ...oller and 32 Bit DualSpeed Token Ring Controller Test Error Codes 8 28 6500 Series SCSI Fixed Disk Drive Test Error Codes 8 28 6600 Series CD ROM Drive Test Error Codes 8 29 6700 Series SCSI Tape Drive Test Error Codes 8 29 7000 Series Server Manager R Board Test Error Codes 8 30 8600 Series Pointing Device Interface Test Error Codes 8 30 Test Computer 8 31 Inspect Computer 8 33 Drive Array Advanc...

Page 7: ... and Jumpers Setting System Board Switches D 1 System Maintenance Switch SW1 Settings D 1 Setting NIC Switches D 3 SCSI Device Jumper Settings D 3 System Board Battery Jumper Settings D 4 Backplane Board Battery Jumper Settings D 4 Appendix E Installing the Server Overview of Installing the Server E 2 Selecting a Site E 3 Unpacking E 4 Locating Materials E 4 Removing the Side Access Panel E 5 Repl...

Page 8: ...ter 3 Installing Hardware Options This chapter provides instructions for installing options for Compaq ProLiant 800 servers Chapter 4 Using the System Configuration Utility This chapter tells how to use the Compaq System Configuration Utility software program to complete configuration changes The chapter also includes information about special Compaq network drivers Chapter 5 Using the CD ROM Driv...

Page 9: ...dix B Power Cord Set Requirements This appendix contains requirements for the power cord set now available with the Compaq ProLiant 800 servers A table lists power cord set requirements for each country Appendix C Electrostatic Discharge This appendix suggests ways to prevent electrostatic discharge ESD and the damage it can cause Appendix D Switches and Jumpers This appendix provides the correct ...

Page 10: ... be pressed simultaneously USER INPUT User input appears in a different typeface and in uppercase FILENAMES File names appear in uppercase italics Menu Options Command Names Dialog Box Names These appear in initial capital letters COMMANDS DIRECTORY NAMES and DRIVE NAMES These always appear in uppercase Type When you are instructed to type information type the information without pressing the Ente...

Page 11: ...formation or specific instructions NOTE Text set off in this manner presents commentary sidelights or interesting points of information Symbols on Equipment These icons may be located on equipment in areas where hazardous conditions may exist WARNING Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component If this surface is contacted ...

Page 12: ...1 800 345 1518 In Canada call 1 800 263 5868 For Compaq technical support in the United States and Canada call 1 800 OKCOMPAQ 1 800 652 6672 Elsewhere call one of the numbers listed in the following table to locate your nearest Authorized Compaq Reseller or Service Provider Worldwide Telephone Numbers Location Telephone Number Argentina 54 1 796 1616 Asia 65 75044371 Australia 008 812 800 Austria ...

Page 13: ... Switzerland 1 838 22 22 United Kingdom 081 332 3888 Venezuela 58 2 953 6861 Online Help Users can download drivers patches and Compaq service updates from the following sources CompuServe Prodigy America Online Internet Questions can be submitted to the Compaq Technical Support staff using the electronic mail address support compaq com Compaq files can be accessed using the address FTP COMPAQ COM...

Page 14: ...rocessor with bridged PCI bus architecture to provide optimum performance The innovative architecture gives you maximum performance and flexibility Figure 1 1 Compaq ProLiant 800 server Industry Support Compaq delivers extensive testing and support for major server operating systems Because Compaq provides industry standard buses for expansion you have access to thousands of high performance PCI a...

Page 15: ...re CD for information on Compaq Service Providers and Authorized Compaq Resellers in your area Compaq Integration TechNotes provide detailed information on optimizing Compaq servers for advanced networks Print TechNotes from the Systems Reference Library CD Standard Features The following features are standard on all Compaq ProLiant 800 models unless otherwise noted Front Panel Components The foll...

Page 16: ...erver on and off 2 Power On Light Turns on when power to the server is turned on and blinks optional in Energy Saver mode 3 Hard Drive Activity Light Turns on when the hard drive is being accessed 4 Diskette Eject Button Ejects a loaded diskette 5 Diskette Drive Activity Light Turns on when the diskette drive is being accessed 6 CD ROM Drive Holds a CD ROM disk The lights of the server provide inf...

Page 17: ...er reading information from the disk or storing information on the disk Button ejects the diskette from the floppy drive Removing the Side Access Panel To remove the side access panel 1 If the server is on turn it off and disconnect the power cord 2 Loosen the three thumbscrews on the rear of the unit 3 Slide the side access panel toward the rear of the unit 4 Lift and remove the panel Figure 1 3 ...

Page 18: ...replace the side access panel 2 If desired the side access panel can be locked with a customer supplied padlock to prevent unauthorized access to system components See Figure 1 4 CAUTION Do not operate the server with the side access panels removed These panels are an integral part of the cooling system and removing them while the system is running may adversely affect data integrity Figure 1 4 Se...

Page 19: ... the side access panel 2 Release the three snaps that hold the bezel in place two are located on the side of the bezel and one at the bottom 3 Rotate the bezel out to about 45 degrees then pull to remove the bezel from the chassis Figure 1 5 Opening the front bezel Rear Panel Connectors The following illustrations and tables show and describe the connectors on the rear panel of the server Each con...

Page 20: ...plug is an important safety feature To avoid the risk of electrical shock or damage to your equipment do not disable this feature Figure 1 6 ProLiant 800 rear panel connectors and switches Table 1 2 Rear Panel Connectors Connector Function Voltage Select Switch Switches voltage between 115V U S and 230V to match geographical requirements Ethernet RJ 45 Connector Connects the Ethernet network using...

Page 21: ...as a serial printer or modem Parallel Connector Connects a parallel device such as a parallel printer Keyboard Connector Connects the keyboard orange icon External SCSI Connects SCSI devices Power Cord Connects the server to an electrical power outlet Video Connects a monitor with a PCI graphics controller black icon Mouse Connects a mouse or other pointing device green icon Drive Positions The Pr...

Page 22: ...sition Configuration 1 Standard internal hard drive 1 form factor 2 3 5 standard diskette drive 3 5 25 half height drive bay removable media area 4 5 25 half height drive bay removable media area 5 5 25 half height drive bay occupied by standard CD ROM drive removable media area Processor Boards Power Module 200 66 256 KB cache and 180 60 256 KB cache Pentium Pro Dual Pentium Pro processor capabil...

Page 23: ...ssor Power modules on ProLiant 800 I O board Table 1 4 Processor Power Module Locations Location ID Description 1 Power module 1 standard shipping configuration 2 Processor 1 standard shipping configuration 3 Processor 2 4 Power module 2 Cache Memory and System Architecture Full speed 256 KB secondary L2 cache is integrated into the Pentium Pro processor ...

Page 24: ...lots may be configured using one of the following configurations Five PCI slots for access to PCI bus providing peripheral transactions at a PCI clock speed up to 33 MHz Four available slots one used by a video card Two ISA slots for full compatibility with ISA expansion boards SCSI Controller Standard PCI bus connection Supports Wide Ultra SCSI internal connector only a 16 bit 20 MHz bus providin...

Page 25: ...ude the RJ 45 connector for 10BaseT Ethernet module upgradable to 100TX and the BNC connector for 10Base2 Thinnet Ethernet Video External video controller providing maximum resolution of 1024 x 768 256 color noninterlaced resolution 1 MB video RAM standard upgradable to 2 MB Supports SVGA VGA EGA and CGA graphics resolutions ROM Software upgradable firmware Power Supply 240 W Warranty Three Year O...

Page 26: ...tomatic Server Recovery 2 ASR 2 Server Health Logs SmartStart SmartStart is the intelligent way to configure your Compaq server with major operating system software SmartStart can help you achieve a well integrated server that ensures maximum dependability and supportability For further information about configuration refer to Chapter 4 Using the System Configuration Utility Fault Tolerance Fault ...

Page 27: ...and configuration Remotely controls servers Initiate rapid recovery services In Compaq servers every hardware subsystem such as disk storage system memory and system processor has a robust set of management capabilities Compaq Full Spectrum Fault Management prevents faults before they happen keeps the system up and running in the unlikely event of a failure and delivers rapid server recovery to no...

Page 28: ...Power Switch Disable Power Switch Cover Security Feature Serial Parallel Interface Control QuickLock Security Lock Provision See Chapter 6 Using Security Management for more information on these security features Getting Additional Configuration Information The latest product updates are available on the Internet at the Compaq World Wide Web site Access the site through the following address http ...

Page 29: ...ole IRC performs a wide range of configuration activities Some of the IRC features include Accessible using the ANSI terminal Operates independently of the operating system Provides for remote server reboot Provides access to system configuration Uses out of band communication with a dedicated management modem installed in the server For more information about the IRC see the Integrated Remote Con...

Page 30: ...er management features include Server Parameter Tracking Environment Network Fault Prevention Tracking Memory Fault Prevention Tracking with option upgrade kit Server Fault Tolerance Disk Subsystem Fault Tolerance Memory System Error Correction Rapid Recovery Services Server Health Logs Storage Fault Recovery Tracking Storage Automatic Reconstruction Network Interface Fault Recovery Tracking Memor...

Page 31: ...s feature The following topics provide information on specific parameters that your server monitors Environment Level I Temperature Auto Shutdown You can configure your server to start an automatic orderly operating system shutdown if your server detects that the factory preset system temperature has been exceeded This allows proper clean up of operating system files reducing server recovery time ...

Page 32: ... storage subsystem the storage chassis thermal environment can be monitored to alert the Compaq Insight Manager console when the subsystem s temperature exceeds the factory preset temperature threshold Network Fault Prevention Tracking Your server tracks six fault prevention parameters of Ethernet and Token Ring network interfaces such as excessive collisions or frames transmitted after single or ...

Page 33: ...f disk subsystem fault tolerance on your Compaq ProLiant 800 Server Your fault tolerance options are RAID 0 Data striping with no fault tolerance RAID 1 Drive mirroring RAID 4 Data guarding RAID 5 Distributed data guarding Use the Array Configuration Utility to select the desired RAID level Memory System Error Correction The ProLiant 800 memory system uses Error Checking and Correcting ECC memory ...

Page 34: ...e Fault Recovery Tracking Storage Automatic Reconstruction Network Interface Fault Recovery Tracking Memory Fault Recovery Tracking with option upgrade kit Automatic Server Recovery 2 ASR 2 These are discussed in more detail on the Systems Reference Library CD Server Health Logs The Server Health Logs contain information to help identify and correct server failures or correlate hardware changes wi...

Page 35: ...ity or Compaq Insight Manager The Diagnostics Utility either resolves the error or suggests corrective action The Critical Error Log identifies and records all the following errors Each error type is briefly explained below If you encounter any of these errors run the Diagnostics Utility Table 2 1 Critical Error Log Messages Message Description Abnormal Program Termination The operating system has...

Page 36: ... on the screen or continue booting the server Automatic Server Recovery Reset Limit Reached The maximum number of system resets due to ASR 2 timer expiration has been reached resulting in the loading of Compaq Utilities Battery Failing Low system battery warning Replace battery within 7 days to prevent loss of nonvolatile configuration memory Failure of the battery supporting the system s nonvolat...

Page 37: ...ver failure NMI Expansion Bus Slave Time Out A board on the expansion bus delayed a bus cycle beyond the maximum time resulting in a server failure NMI Fail Safe Timer Expiration Software was unable to reset the system fail safe timer resulting in a server failure Processor Exception The indicated processor exception occurred NMI Processor Parity Error The processor detected a data error resulting...

Page 38: ...ttery Low The UPS notified the operating system that the AC power line has failed Accompanying data indicates if an auto shutdown sequence has been invoked or if the battery has been nearly depleted Revision History Table Some errors can be resolved by reviewing changes to the server s configuration The server has an Automatic Revision Tracking ART feature that helps you review recent changes to t...

Page 39: ... History format resembles the following table Table 2 2 Revision History Table Current Revisions Date 10 13 95 System Board Revision 03 Assembly Version 1 Functional Revision Level C Processor 01 Revision 01 Assembly Version 1 Functional Revision Level A Slot 05 Revision 04 Assembly Version 1 Functional Revision Level D continued ...

Page 40: ...tional Revision Level D The Revision History Table is stored in nonvolatile RAM and is accessed through the Diagnostics Utility Inspect Utility and Compaq Insight Manager The following information stored in the Revision History Table allows precise identification of the components in the server Type of board system or expansion Slot number Board ID where applicable Version updated when the system ...

Page 41: ...ne spare or to a replaced drive if a drive fails To use the reconstruction feature you must configure your server for drive mirroring or data guarding The reconstruction decreases system downtime by allowing rapid recovery to full system operation if a drive fails Network Interface Fault Recovery Tracking This feature tracks over 20 failure indication parameters such as alignment errors lost frame...

Page 42: ...access to diagnostic and configuration tools You can also configure ASR 2 to page an administrator when the system restarts ASR 2 depends on the application and driver that routinely notifies the ASR 2 hardware of proper system operations If the time between ASR 2 notifications exceeds the specified period ASR 2 assumes a fault has occurred and initiates the recovery process To configure ASR 2 fol...

Page 43: ...es to restart the server up to 10 times If ASR 2 cannot restart the server within 10 attempts it places a critical error in the Critical Error Log starts the server into Compaq Utilities and enables remote access if you configured remote access To use this level of ASR 2 you must configure ASR 2 to load the operating system after restart Attended Recovery For attended recovery ASR 2 takes the foll...

Page 44: ...ts To use this level of ASR 2 over a modem you need the following Compaq modem or optional Hayes modem System Configuration Utility and Diagnostics Utility installed on the system partition of the hard drive ASR 2 configured to load Compaq Utilities after restart You may also run Compaq Utilities remotely over an IPX or IP network using the Network feature To use Compaq Utilities on an IPX network...

Page 45: ...ossible When you enable ASR 2 to start the operating system the server tries to start from the primary partition In this mode ASR 2 can page you if a critical error occurs but you cannot access Compaq Utilities When you enable ASR 2 to start Compaq Utilities your server restarts after a critical error and loads Compaq Utilities from the system partition on the hard drive You can configure your ser...

Page 46: ...RC see the Integrated Remote Console User Guide IMPORTANT Before configuring ASR 2 verify that the System Configuration Utility and Diagnostics software are installed on the system partition ASR 2 must have this to start Compaq Utilities after a system restart Compaq recommends this even if you configure ASR 2 to start the operating system Compaq Health Driver The Compaq Health Driver resets the A...

Page 47: ...or local attended servers located onsite you can set the software error recovery time out for 20 or 30 minutes giving you time to arrive at the server and diagnose the problem The Compaq Health Driver is independent of the ASR 2 timer You can load it without enabling the ASR 2 timer This allows the driver to log information in the Server Health Logs without restarting the server if a critical erro...

Page 48: ...rence Guide Writer Project Server Management Comments File Name D ch2 doc Last Saved On 4 23 97 11 14 AM The following ASR 2 flow chart shows you the sequence of events after a hardware or software error occurs Figure 2 1 ASR 2 flow chart ...

Page 49: ...atically enabled for Dial In If Network Status is enabled the appropriate network support software is loaded depending on the network protocol IP or IPX This allows remote access via the network IMPORTANT Compaq Utilities are loaded from a specially created system partition on the hard drive This partition was configured during server configuration You can access the server and view the Server Hea...

Page 50: ...hould resemble the following when you enable ASR 2 to start into Compaq Utilities Table 2 3 Compaq System Configuration Utility Pager Settings for Booting into Compaq Utilities Pager Data Setting Description Pager status Enabled Indicates if the pager feature is enabled or disabled Pager dial string ATDT 555 5555 Indicates the pager dial string and delay before the pager message Pagers typically u...

Page 51: ...erface COM1 Select the communications port for the modem used by the pager and the remote ASR 2 functions The options are COM1 and COM2 Dial in status Enabled Set Dial In Status to Enabled Be sure the Reset Boot option is set to Boot Compaq Utilities When the system starts because of an ASR reset it starts the Compaq Utilities sets the Management Modem to auto answer and waits for the administrato...

Page 52: ...correct phone number You must also set the Reset Boot option to Boot Compaq Utilities When the system restarts because of an ASR reset the administrator is paged via Pager Status and Pager Dial String the system restarts to the Compaq Utilities and dials out to the phone number provided in the Dial Out string The dial out number will be tried five times If it fails to connect after five attempts t...

Page 53: ...q Utilities because of an ASR reset it loads IP network support This enables remote access via Telnet NOTE The Network Status must be set to Enabled for network access Network controller Compaq For all Compaq Standard Network Controllers Network host name CPQHOU Enter the network name of the server Use underscores instead of spaces within the name for example Compaq_Server If you are using IPX net...

Page 54: ...nto the system partition Network IP net mask Enter the net mask for this server in standard dot notation NOTE This is not used if you select Custom for network controller You must enter your IP address in the NET CFG file that you load into the system partition Network IP router address Enter the router to be used for this server in standard dot notation NOTE This is not used if you select Custom ...

Page 55: ...you if a critical error occurs but you cannot access the server and the server cannot dial out to a remote workstation During the recovery process the ASR 2 feature tries to restart the server up to 10 times If the ASR 2 feature cannot restart the server within 10 attempts it logs a critical error in the Critical Error Log restarts the server into the Compaq Utilities and puts the modem into auto ...

Page 56: ...2 the system does not prompt for the Power On Password This allows the ASR 2 to restart the operating system or Compaq Utilities without user intervention To maintain system security set the server to boot in Network Server Mode an option in the System Configuration Utility This option ensures that the server keyboard is locked until you enter the Keyboard Password Select an Administrator Password...

Page 57: ...during the restart process when the cursor moves to the upper right corner of the monitor Server Restart Provides the ability to restart the server remotely from Compaq Insight Manager while the operating system is running Allows the server to restart back to the operating system or restart to the system partition Provides a complete system reset to all peripherals If you select Boot to Compaq Uti...

Page 58: ... one exists of ROM revisions to which the system can be upgraded This procedure is the same for both system and option ROMPaq utilities CAUTION Do not turn the power off during a firmware upgrade A loss of power during upgrade may corrupt the firmware and prevent the system from booting Compaq Insight Manager Compaq Insight Manager is the Compaq application that allows you to easily manage network...

Page 59: ...electrical outlet For more detailed information see the Quick Installation Poster that accompanied your server and read Appendix E Installing the Server WARNING To avoid the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily acce...

Page 60: ...er Supported components are eligible for replacement under this warranty before they actually fail if the system determines that these components have degraded below predetermined reliability thresholds within the product warranty period Insight Manager Alert When Insight Manager alerts you that a component may be eligible for Pre Failure Warranty replacement follow the on screen instructions or c...

Page 61: ...ed On 4 23 97 11 22 AM Identifying Expansion Board Slots The ProLiant 800 server contains seven expansion slots Five dedicated PCI local bus expansion slots Two ISA expansion slots PCI and ISA expansion boards can be installed in the following expansion board slot locations Figure 3 1 Locating ProLiant 800 expansion board slots ...

Page 62: ...ane brace that holds the expansion cards Follow these steps to safely remove the expansion backplane brace 1 Turn off the server and disconnect the power cord 2 Disconnect any other external equipment connected to the server 3 Remove the side access panel 4 Grasp the expansion backplane brace at both ends and pull it out of the server chassis Use care when guiding the assembly out of the unit to p...

Page 63: ...ane board attached to the cage into the system board socket to ensure complete electrical contact Replacing the Expansion Backplane Brace 1 Grasp the expansion backplane brace at both ends and push it into the server chassis Use care when guiding the assembly into the unit to prevent damaging the boards Figure 3 3 Replacing the expansion backplane brace 2 Replace the side access panel 3 Reassemble...

Page 64: ...steps 1 Locate the correct vacant slot in the expansion board 2 Remove the screw from the expansion slot cover then remove the expansion slot cover Figure 3 4 Removing the screw and expansion slot cover Installing an Expansion Slot Cover To install an expansion slot cover follow these steps 1 Slide the expansion slot cover into place over the slot opening 2 Install the screw at the side of the exp...

Page 65: ...until the connectors pull free from the slot Be sure not to scrape the board against other components Installing an Expansion Board When you install a PCI or ISA expansion board make sure you press firmly on the board so that the whole connector seats properly in the expansion board slot Complete the following steps 1 Turn off the server and disconnect the power cord 2 Disconnect any other externa...

Page 66: ...E ch3 doc Last Saved On 4 23 97 11 22 AM 5 Slide the expansion board into the expansion slot and press it firmly into place Figure 3 5 Sliding an expansion board into an expansion slot 6 Replace the screw at the side of the expansion slot 7 Replace the expansion board cage into the server chassis ...

Page 67: ...carefully before you begin To install a second processor 1 Remove the side access panel 2 Remove the expansion backplane brace as described in the section Removing the Expansion Backplane Brace 3 Install the new processor The installation steps are described below Installing the Processor 1 Remove the side access panel 2 Remove the expansion backplane brace as described in the section Removing the...

Page 68: ...AM 5 Push the handle on the ZIF socket back into place to secure the processor Figure 3 6 Installing the processor IMPORTANT The processor is keyed to ensure correct alignment Align the pattern of pins in the processor with the pattern of holes in the socket The pins and holes will not line up if the processor is turned the wrong way ...

Page 69: ...2 AM 6 Install the thermal pad heat sink and the heat sink retaining clip Figure 3 7 Installing the processor thermal pad and heat sink 7 Install the heat sink retaining clip by attaching the end opposite from the extended tab then pressing down on the extended tab until the clip snaps into place Figure 3 8 Installing the heat sink retaining clip ...

Page 70: ... in the section Replacing the Expansion Backplane Brace 10 Replace the side access panel 11 Run the System Configuration Utility See Chapter 5 Using the Compaq System Configuration Utility Installing a Processor Power Module Every Pentium Pro Processor comes with a Processor Power module DC to DC converter that provides power stability for the processor and the I O board The Processor Power module...

Page 71: ...le 1 Align the key slot in the bottom edge of the Processor Power module with the tab in the expansion slot The module will not seat if turned the wrong way 2 Insert the module straight down into a socket on the memory board 3 As the module goes into the socket the socket latches spread open 4 Use your thumbs to press firmly down on the module while at the same time pushing the latches inward with...

Page 72: ...Hardware Options Comments File Name E ch3 doc Last Saved On 4 23 97 11 22 AM Removing the Processor 1 Remove the heat sink retaining clip by pressing down on the clip s extended tab until it releases from the safety catch Figure 3 10 Removing the heat sink clip ...

Page 73: ...Reference Guide Writer Project Installing Hardware Options Comments File Name E ch3 doc Last Saved On 4 23 97 11 22 AM 2 Lift the heat sink and thermal pad off the processor Figure 3 11 Removing the processor heat sink and thermal pad ...

Page 74: ... the original processor from the socket by pulling the handle on the ZIF socket out and upward 4 Lift the processor out of the socket Figure 3 12 Releasing the ZIF socket and removing the processor CAUTION The handle on the ZIF socket in your server may not be identical to the handle shown in the drawing All handle types perform the same function ...

Page 75: ...essor Power Module Reverse the procedures in the Installing a Processor Power Module section Figure 3 13 Removing a Processor Power module Installing a Memory Upgrade on the Video Board To install an additional 1 MB DRAM upgrade module on the PCI graphics board 1 Turn off the server disconnect the power cord from the electrical outlet and remove the side access panel ...

Page 76: ...ptional boards Before beginning these procedures be sure that you are discharged of static electricity by briefly touching a grounded metal object Refer to Appendix C Electrostatic Discharge for more information 2 Remove the expansion board cage 3 Remove the screw at the side of the expansion slot and remove the graphics controller board Figure 3 14 Removing the graphics board from the expansion s...

Page 77: ...Installing upgrade memory modules on the PCI graphics board 5 Replace the graphics board into the same expansion slot 6 Replace the screw into the expansion slot 7 Replace the expansion board cage into the server chassis and replace the side panel 8 Change the video resolution to take advantage of the additional display modes now available with the upgraded memory Refer to Changing Graphics Resolu...

Page 78: ...ling additional memory DIMMs installed in the ProLiant 800 server must be rated at 60 nanoseconds ns or faster EDO 72 bits wide 3 3 volts and ECC The same speed DIMMs must be installed for example all 60 ns The server is shipped with a DIMM in DIMM socket 1 system board connector J6 Install a DIMM in DIMM socket 2 system board connector J7 Then install a DIMM in DIMM socket 3 system board connecto...

Page 79: ...ory Additions DIMM Speed DIMM Size 4 DIMM Increment Total 60 ns or faster 16 MB 64 MB 60 ns or faster 32 MB 128 MB 60 ns or faster 128 MB 512 MB Figure 3 16 DIMM slots identified on system board Maximum Memory Configuration The ProLiant 800 server allows ultimate expansion to 512 MB In the maximum memory configuration all four DIMM sockets would be populated with 128 MB DIMMs ...

Page 80: ...ation procedure Refer to Appendix C Electrostatic Discharge for more information To install a memory module complete the following steps 1 Remove the expansion backplane brace 2 Align the key slot in the bottom edge of each DIMM with the tab in the expansion slot DIMMs will not seat if turned the wrong way Figure 3 17 Aligning DIMM in the memory expansion slots 3 Insert each DIMM straight down int...

Page 81: ...ches snap into place Figure 3 18 Installing a DIMM 6 Replace the expansion backplane brace DIMMs can be placed in any slot the system ROM automatically recognizes and configures memory changes Installing Mass Storage Devices There are four drive bays for internal mass storage devices in the ProLiant 800 server SCSI devices can be installed in either the removable media drive bays 0 2 3 or 4 or att...

Page 82: ...ntroller must be either internal or in an external storage system but not both WARNING The ProLiant 800 server does not support the installation of IDE or EIDE fixed disk drives Figure 3 19 Optional mass storage device placement Table 3 2 Mass Storage Bay Locator Position Identifier Position Description Mass Storage Bay 0 Mass Storage Bay 1 Mass Storage Bay 2 Mass Storage Bay 3 Mass Storage Bay 4 ...

Page 83: ...he following guidelines A maximum of seven SCSI devices per controller may be added The SCSI ID for each device should be the same as the bay number Bay 0 SCSI ID 0 If only one SCSI hard drive is used install it in bay 0 Compaq SCSI cables for the ProLiant 800 server are terminated Be sure to remove all terminating jumpers from third party SCSI devices Supported Compaq SCSI options are not termina...

Page 84: ... An optional CD ROM drive diskette drive 3 5 inch or 5 25 inch or tape drive in the bottom position half height bay Additional hard drives may be installed into drive bays 2 3 and 4 but these positions are more often used for devices requiring user access Either a third height or a half height drive may be installed into a half height bay When installing optional drives you must install one guide ...

Page 85: ...ide SCSI 2 port on the back of the unit Installing a 3 5 Inch Drive into a 5 25 Inch Drive Bay To install a 3 5 inch drive into a 5 25 inch drive bay complete the following steps 1 Shut down all programs and the operating system 2 Turn off the server disconnect the power cord from the electrical outlet and remove the side access panel and front bezel 3 Attach the 3 5 inch drive to the 5 25 inch br...

Page 86: ...ew in the front screw hole on the right side of the bracket Figure 3 21 Installing the guide screw in the drive bracket 5 Install the bracket and drive into the drive bay Secure the bracket with two screws through the side of the drive cage Be sure the guide screw lines up with the guide slot in the drive cage Figure 3 22 Installing the drive into the chassis ...

Page 87: ...l and side access panel 9 Reconfigure the server Refer to Chapter 4 Using the System Configuration Utility for more information Using the Power Switch Cover Security Feature The server is shipped from the factory with the power switch cover security feature in the locked position This protects the server from accidentally being shutdown due to incidental contact with the power switch cover To turn...

Page 88: ...rd is disconnected from the electrical outlet 1 Remove the Side Access Panel 2 Remove the front bezel 3 Locate the two clips securing the switch cover in the front bezel on the rear side of the bezel assembly 4 Use a narrow instrument to release each clip from the bezel and by pushing inward slightly 5 Once each clip is disengaged remove the switch cover parts from the bezel collecting the two pla...

Page 89: ...ate the switch cover assembly 180 degrees 7 Insert the switch into the front bezel as shown below Make sure that you include the spring the clips on the switch engage and the center post of the switch cover aligns with the hole in the bezel Figure 3 25 Inserting the power switch into the front bezel 8 Replace the front bezel 9 Replace the Side Access Panel ...

Page 90: ...e to your equipment do not disable the power cord grounding feature This equipment is designed to be connected to a grounded earthed power outlet that is easily accessible to the operator The grounding plug is an important safety feature CAUTION Before connecting the power cord and peripheral devices verify that the AC Voltage Selector Switch on the rear of the server next to the power cord connec...

Page 91: ...d On 4 23 97 11 22 AM IMPORTANT Do not place anything on power cords or cables Arrange them so that no one may accidentally step or trip on them Do not pull on a cord or cable When unplugging cords from the electrical outlet grasp the cord by the plug Rear Panel Connectors Figure 3 26 Location of rear panel connectors and switches ...

Page 92: ...ces such as hard drives tape drives and diskette drives Setting and storing power on features like date and time Storing configuration information in nonvolatile memory Assisting in installing an operating system Assisting in running diagnostic tools such as Test and Inspect Utilities If the SmartStart and Support Software CD is used the first time the server is configured the SmartStart program a...

Page 93: ...ion Files diskette SmartStart and Support Software CD The CFG file provides board resource requirements and switch and jumper setting alternatives Although ISA boards do not have the automatic configuration capabilities of PCI boards the System Configuration Utility can allocate system resources to these boards and provide instructions for setting switches and jumpers Resolving Resource Conflicts ...

Page 94: ...ded PCI Network Interface card and similarly a PCI expansion board in slot 4 must share an interrupt with the embedded PCI SCSI 2 Controller If interrupt resources are changed by the user using the System Configuration Utility for one of the shared devices then both devices will be changed Starting the System Configuration Utility To start the Compaq System Configuration Utility for the first time...

Page 95: ... For example select this option when adding replacing or removing expansion boards or adding a diskette drive or a hard drive IMPORTANT The Compaq System Configuration Utility must be run after adding Plug and Play ISA boards to ensure that the boards are correctly configured Operating System Installation allows you to install one of the operating systems listed or to specify installation of an op...

Page 96: ...of two modes The modes are most commonly referred to as Plug and Play and Legacy mode If a board is set to Legacy mode usually through a jumper setting on the board or through configuration software that ships with the board then the board is treated as though it was a normal ISA board If you are adding an ISA Plug and Play board which is set to Legacy mode then you must use Step 2 Add or Remove B...

Page 97: ...rce in Step 3 View or Edit Details be sure also to review Step 4 Examine Required Steps Step 4 Examine Required Switches Use this step to find the required switch and jumper settings for most ISA boards Then adjust the switch and jumper settings on each board to match the settings displayed on the screen Step 5 Save and Exit Use this step to save the configuration update when you have made changes...

Page 98: ...lts 2 Set the current date in the format MM DD YYYY 3 Set the correct time in the format HH MM SS 4 Set the Power On Num Lock state OFF ON This activates the numeric keypad when the computer is turned ON System Partition The System Partition option allows you to copy and delete configuration files and create upgrade or delete a system partition on the hard drive for the utilities The following men...

Page 99: ...pace at the beginning of the hard drive and an unused entry in the boot record 2 Select Create Update System Partition This process will take three reboots Verifying the System Partition To verify that the system partition exists follow this procedure 1 Remove any media from the CD ROM drive and the diskette drive 2 Reboot the system by pressing Ctrl Alt Del or by turning the server OFF and then O...

Page 100: ...you to create a backup of the system configuration and to restore the system configuration from the backup The following menu options are available Backup Restore Configuration Backup and Configuration History Files When you save and exit the System Configuration Utility the utility keeps a history of the configuration The utility maintains three versions of the system configuration files includin...

Page 101: ... information SYSTEM2 SCI Previous configuration information oldest SYSTEM CHL Textual representation of SYSTEM SCI file SYSTEM1 CHL Textual representation of SYSTEM1 SCI file SYSTEM2 CHL Textual representation of SYSTEM2 SCI file oldest IMPORTANT If there is not enough disk space for the entire System Configuration History Log the utility deletes log files starting with the oldest files SYSTEM2 SC...

Page 102: ... removed Installing an Operating System ProLiant 800 servers support the following operating systems NetWare 3 12 4 ll and IntranetWare Windows NT 3 51 and 4 0 SCO OpenServer 3 0 5 0 and 5 02 SCO UnixWare 2 1 IBM OS 2 Warp 3 x Warp Server 4 0 and Warp Server Advanced 4 0 IBM OS 2 2 x Microsoft OS 2 not supported Banyan VINES v 6 00 and above including VINES 7 00 When you select the Operating Syste...

Page 103: ...ated installation using the operating system manufacturer s CDs SMP Operating System Support Compaq provides optimized software support for the Dual Processing Boards for Microsoft Windows NT 3 51 and 4 0 NetWare 4 11 SMP and IntranetWare SMP SCO OpenServer 3 0 5 0 and 5 02 UnixWare 2 1 IBM OS 2 Warp Server SMP 4 0 Loading Compaq Device Drivers Drivers are located on the Support Software Diskettes...

Page 104: ... NetWare Programs from Compaq NPFC diskette to support a manual installation of NetWare For more information on these drivers run the README COM file in the root directory of the NetWare Programs from Compaq diskette Manual installation If you choose to configure the server without SmartStart follow this procedure 1 Insert the Compaq SmartStart CD into the CD ROM drive 2 Boot your system 3 Select ...

Page 105: ...can attach IDE devices For each IDE channel to which you have an attached device you must load the following drivers found on the NPFC diskette according to the type of device attached LOAD A IDE IDEATA HAM for each IDE channel LOAD A IDE IDEHD CDM for an IDE fixed disk LOAD A IDE IDECD CDM for an IDE CD ROM drive Please read STORAGE RDM from the NPFC diskettes for further information 4 If your se...

Page 106: ...Otherwise you can use SmartStart to create the NT SSD from Compaq to support a manual installation of NT drivers For more information on driver installation run the README BAT file in the root directory of the SSD for Windows NT This will load the WinHelp file NTREADME HLP Manual installation If you choose not to let SmartStart configure the server follow this procedure 1 Insert the Compaq SmartSt...

Page 107: ...Software CD and choosing a manual installation path you can use the SCO UNIX from Compaq CDs to install you SCO software This will also automatically install all the drivers your server needs while presenting the more familiar SCO interview process instead of the SmartStart interview process It will also automatically create the Compaq System Partition with tools to help configure and diagnose you...

Page 108: ...apter Automatic Server Recovery 2 Compaq ProLiant Storage System Special Considerations Please check README files on SmartStart or EFS Diskettes or CDs for additional details SCO OpenServer The README file included in the Compaq EFS for SCO UNIX contains any information needed to install using SCO media If you install using SCO UNIX from Compaq using either the integrated or manual methods the fix...

Page 109: ...ware CD you received with your server If you use SmartStart to install your operating system these drivers are loaded automatically Otherwise you can use SmartStart to create an OS 2 Support Software Diskette SSD from Compaq to support a manual installation of OS 2 For more information on these drivers run the README COM file in the root directory of the OS 2 SSD from Compaq Manual installation If...

Page 110: ...martStart and Support Software CD you received with your server You can use SmartStart to create a Banyan VINES Support Software Diskette SSD from Compaq to support a manual installation of Banyan VINES There are two types of SSDs LAN Adapter SSD Peripheral Adapter SSD These SSDs contain the README files that list available drivers and driver installation procedures These drivers can also be order...

Page 111: ... the utility provides prompts to test inspect upgrade and diagnose the server Diagnostics and Utilities are located on the system partition on the hard drive and must be accessed when a system configuration error is detected during the Power On Self Test POST Run the Inspect Utility once the computer has been configured to get information about the operating system environment For instructions on ...

Page 112: ... read only storage device capable of retrieving data from removable compact disk media which can store up to 680 megabytes of digital information Figure 5 1 Identifying CD ROM drive lights and switches Table 5 1 Internal 8X CD ROM Ref Component Function Busy Indicator Turns green when a disk is present flashes amber when the drive is reading a CD Headphone Volume Control Increases or decreases the...

Page 113: ... Allows you to manually eject a CD if the eject button is inoperable Eject Button Opens and closes the disk tray Opening the Tray Automatically You can use the automatic eject button to open and close the CD ROM tray Allow plenty of clearance for the tray to open and close following the instructions below 1 With your server turned on open the CD ROM tray by pressing the eject button on the front p...

Page 114: ... busy indicator turns amber while the drive reads the table of contents The tray automatically opens if the disk is upside down not properly nested in the tray or if any other condition prevents the drive from reading the disk 4 When the busy indicator turns green the drive is ready to receive commands and data may be retrieved from the disk Opening the Tray Manually CAUTION Before beginning this ...

Page 115: ...sk If the eject button is disabled by the application software it will not operate 1 Insert a thin metal rod such as a straightened paper clip into the emergency eject hole and push firmly Figure 5 3 Opening the CD ROM tray manually 2 Slowly pull the tray out from the drive until the tray is fully extended then remove the disk CD ROM Drive Care and Safety Precautions Follow these precautions to in...

Page 116: ...ntation Operation Do not move the drive while it is operating because this may cause it to malfunction Avoid exposing the drive to sudden changes in temperature Sudden changes in temperature can allow condensation to form inside the unit causing it to malfunction Do not drop the disk drive or subject it to shock Transportation Remove any CD ROM disk before moving the drive Safety If any object or ...

Page 117: ...uter providing flexibility in designing system security The following table provides an overview of the features and how they are accessed Table 6 1 Security and Network Features Feature Purpose How Accessed Administrator Password Prevents reconfiguration of the computer use of the Computer Setup option until the password is entered Computer Setup from the System Configuration Utility menu Power O...

Page 118: ...ck Disables keyboard without exiting application enabled with a password Computer Setup from the System Configuration Utility menu Serial Interface Control Prevents transfer of data through the integrated serial interface Computer Setup from the System Configuration Utility menu Parallel Interface Control Prevents transfer of data through the integrated parallel interface Computer Setup from the S...

Page 119: ... the interior of the computer to prevent unwanted configuration changes or component removal Can also be used to secure the computer to a fixed object Install a padlock with the security bracket to inhibit access to the interior of the computer add a cable lock to secure the computer to a fixed object Power Switch Lock Prevents accidental shutdown of the system In locked default position power swi...

Page 120: ...s F10 during this time you must reboot the server to run the System Configuration Utility 3 Select System Configuration from the main menu and press Enter 4 Select Configure Hardware and press Enter 5 Select Step 3 View or Edit Details and press Enter 6 Use the arrow keys to select the feature you want and press Enter 7 Use the arrow keys to enable the feature as shown Disabled Enabled 8 Save the ...

Page 121: ...established in the System Configuration Utility and are entered and changed in similar ways IMPORTANT Record all your passwords and keep them in a safe place If you set the Administrator Password and then forget it you cannot change the server configuration Refer to Clearing the Password discussed later in this section for more information To establish the Power On and Administrator Passwords comp...

Page 122: ...r three unsuccessful tries you must turn the computer off and on again before you can continue The Power On password entry screen appears only when the computer is turned on When you reset the computer using Ctrl Alt Del you do not have to enter the password The new password takes effect the next time you turn on the computer Changing the Password To change the password complete the following step...

Page 123: ...Password you can clear all passwords by turning off the computer and disabling the Power On and Administrator Password by placing switch 1 on the 8 position switch bank SW1 to the ON position This switch change does not take effect until the computer is turned on NOTE Switch 1 must be OFF to reenable the Power On and Administrator Passwords To clear the Power On and Administrator Passwords follow ...

Page 124: ...s 1 Turn off the server 2 Remove the side access panel 3 Place switch 1 on the 8 position switch bank SW1 to the OFF position 4 Replace the side access panel and turn on the computer The Power On and Administrator Passwords can now be set with the Compaq System Configuration Utility The following figure illustrates the Power On and Administrator password jumper position on the system board Figure ...

Page 125: ... is restarted a message indicates that the computer cover or side panel has been removed You must enter the Power On password to continue QuickLock When QuickLock is enabled through the System Configuration Utility you can disable the keyboard and pointing device interface connected to the built in mouse connector while you are still within an application To activate QuickLock and disable the keyb...

Page 126: ...ations Diskette Drive Control To allow the system to boot from diskette regardless of the System Configuration settings follow these steps 1 Turn off the computer 2 Remove the side access panel 3 Set switch 8 on SW1 located on the system board to the ON position to override the disable diskette boot control feature 4 Replace the side access panel and turn on the computer 5 When you no longer wish ...

Page 127: ...t Saved On 4 24 97 10 34 AM Security Lock You can install a padlock on the rear of the computer to prevent unauthorized access to internal components You can use a cable instead of the padlock to secure the server to a desk or wall The following figure illustrates the security lock provision Figure 6 3 Securing the system ...

Page 128: ...hipment Taking precautions for your CD ROM drive Avoiding damage from electrostatic discharge See Appendix C Electrostatic Discharge Routine Care of Server and Monitor All servers need routine care This section provides information on protecting your server and monitor and supplies information about ergonomic considerations Follow these suggestions to protect your server and monitor Operate the se...

Page 129: ...nish Occasionally clean the air vents on the front and back of the server Lint and other foreign matter can block the vents and limit the airflow Leave the server cover on while the server is in use CAUTION Do not operate the server with the covers removed The covers are an integral part of the cooling system and removing them while the system is running may adversely affect data integrity Prepara...

Page 130: ...rom the AC outlet then from the server 5 Disconnect the system components and external devices from their power sources then from the server CAUTION Ensure that all boards are seated properly in the expansion slots before shipping the server 6 To protect the server components and external devices pack them in their original packing boxes or similar packaging with sufficient packing material ...

Page 131: ...lude Power On Self Test POST Diagnostics DIAGS Drive Array Advanced Diagnostics DAAD ROMPaq utilities to upgrade flash ROMs Automatic Server Recovery ASR 2 Power On Self Test POST POST is a series of diagnostic tests that run automatically on Compaq servers when the system is turned on POST checks the following assemblies to ensure that the server is functioning properly Keyboard Power supply Syst...

Page 132: ... Beeps L Long S Short Probable Source of Problem Action A Critical Error occurred prior to this power up None A catastrophic system error which caused the server to crash has been logged Run Diagnostics Replace failed assembly as indicated 101 ROM Error 1L 1S System ROM checksum Run Diagnostics Replace failed assembly or contact your service provider 101 I O ROM Error None Options ROM checksum Run...

Page 133: ...on Nonvolatile Memory Invalid None Nonvolatile configuration corrupt or jumper installed Run the System Configuration Utility and correct 172 1 Configuration Nonvolatile Memory Invalid None Nonvolatile configuration corrupt Run the System Configuration Utility and correct 173 Slot ID Mismatch None Board replaced configuration not updated Run the System Configuration Utility and correct 174 Configu...

Page 134: ...ty and correct 179 System Revision Mismatch None A board was installed that has a different revision date Run the System Configuration Utility and correct 201 Memory Error None RAM failure Run Diagnostics 203 Memory Address Error None RAM failure Run Diagnostics 205 Cache Memory Error None Cache memory error Replace the processor board in the slot indicated 205 Option Cache Memory Error None Optio...

Page 135: ...lled 211 Cache Switch Set Incorrectly None Switch not set properly during installation or upgrade Verify switch settings 212 System Processor Failed Mapped out 1S Processor in slot x failed Run Diagnostics and replace failed processor 213 Cache Size Error None Invalid optional cache size Replace cache with 256K cache 213 System Processor Not Installed 1S System processor configured for slot indica...

Page 136: ...ee it 2 Replace the keyboard 303 Keyboard Controller Error None System board keyboard or mouse controller failure Contact your service provider 304 Keyboard or System Unit Error None Keyboard keyboard cable or system board failure 1 Make sure the keyboard is attached 2 Run Diagnostics to determine which is in error 3 Replace the part indicated 40X Parallel Port X Address Assignment Conflict 2S Bot...

Page 137: ...y failure 1 Make sure the diskette drive cables are attached 2 Replace the diskette drive and or cable 3 Replace the system board 605 Diskette Drive Type Error 2S Mismatch in drive type Run the System Configuration Utility to set diskette type correctly 702 A coprocessor has been detected that was not reported by CMOS None Installed coprocessor not configured Run the System Configuration Utility a...

Page 138: ...ect 1600 Server Manager R Failure None Server Manager R board failure Error code displays after error message Run Diagnostics Replace failed assembly or contact your service provider 1610 Temperature Violation Detected Waiting for system to cool 2S Ambient system temperature too hot Check fan in system environment 1611 Fan Failure Detected 2S Required fan not installed or spinning Check fans 1612 ...

Page 139: ...nation attached 1703 SCSI cable error detected Internal SCSI cable not attached to system board connector System halted None Incorrect cabling Ensure that the integrated SCSI controller has SCSI termination attached 1704 Unsupported Virtual Mode Disk Operation DOS Driver Required System Halted None System attempted to perform a virtual mode disk operation without virtual mode memory services Use f...

Page 140: ...tion Utility and correct 1741 Fixed Disk 1 failed Set Block Mode command None Fixed disk drive error Run the System Configuration Utility and correct 1750 Fixed Disk 0 failed Identify command None Fixed disk drive error Run the System Configuration Utility and correct 1751 Fixed Disk 1 failed Identify command None Fixed disk drive error Run the System Configuration Utility and correct 1760 Fixed D...

Page 141: ...ches full charge Expansion will resume when automatic data recovery has been completed Reattach or replace Array Accelerator wait until the Array Accelerator batteries have charged or for Automatic Data Recovery to complete as indicated 1765 Slot x Drive Array Option ROM Appears to Conflict With an ISA Card ISA cards with 16 bit memory cannot be configured in memory range C0000 to DFFFF along with...

Page 142: ...onfiguration Utility Try reprogramming the SMART 2 E Controller s ROMs using the latest Options ROMPaq version 2 29 or higher Call customer support if this does not help 1768 Slot x Drive Array Resuming logical drive expansion process None SMART 2 Controller error No action required Appears whenever a controller reset or power cycle occurs while array expansion is in progress 1769 Slot x Drive Arr...

Page 143: ... drive controllers are both assigned to the secondary address Run the System Configuration Utility and correct 1773 Primary Fixed Disk Port Assignment Conflict None Fixed disk drive error Run the System Configuration Utility and correct 1774 Slot x Drive Array Obsolete data found in Array Accelerator Select F1 to discard contents of Array Accelerator Select F2 to write contents of Array Accelerato...

Page 144: ... action necessary 1779 Drive Array Controller detects replacement drives None Intermittent drive failure and or possible loss of data If this message appears and drive X has not been replaced this indicates an intermittent drive failure This message also appears once immediately following drive replacement when data must be restored from backup 1780 Disk 0 Failure None Hard drive format error Run ...

Page 145: ...e X Select F1 to continue with recovery of data to drive s Select F2 to continue without recovery of data to drive s None Interim Data Recovery mode Data has not been recovered yet Press F1 key to allow Automatic Data Recovery to begin Data will automatically be restored to drive X now that the drive has been replaced or now seems to be working Or Press the F2 key and the system will continue to o...

Page 146: ... been disabled See note below Reinstall the drives correctly as indicated Press F1 to restart the computer with the drive array disabled Or Press F2 to use the drives as configured and lose all the data on them NOTE The 1788 error message might also be displayed inadvertently because of a bad power cable connection to the drive or by noise on the data cable If this message was caused by a bad powe...

Page 147: ...t are not responding Interim Recovery Mode will be enabled if configured for fault tolerance None Cable or hard drive failure 1 Check the cable connections 2 If cables are connected replace the drive 3 If you do not want to replace the drives now press F2 1790 Disk 0 Error None Hard drive error or wrong drive type Run the System Configuration Utility 1790 Disk 0 Configuration Error None Hard drive...

Page 148: ...owns to avoid data remaining in the Array Accelerator 1793 Drive Array Array Accelerator Battery Depleted Data Lost Error message 1794 also displays None This indicates that while the system was in use power was interrupted while data was in the Array Accelerator memory Array Accelerator batteries failed Data in Array Accelerator has been lost Power was not restored within eight to ten days Perfor...

Page 149: ...celerator does not correspond to this drive array 1 Match the Array Accelerator to the correct drive array Or 2 Run the System Configuration Utility to clear the data in the Array Accelerator 1796 Drive Array Array Accelerator Not Responding Array Accelerator is temporarily disabled None Array Accelerator is defective or has been removed 1 Check that the Array Accelerator is properly seated 2 Run ...

Page 150: ... due to Array Accelerator Data Loss Select F1 to continue with logical drives disabled Select F2 to accept data loss and to reenable logical drives None Volume failed because of loss of data in posted writes memory Press F1 to continue with logical drives disabled or F2 to accept data loss and reenable logical drive Beeps only 2 long 2 short 2L 2S Power is cycled Temperature too hot Processor fan ...

Page 151: ...tem configuration error is detected during the Power On Self Test POST The following options are available from the Diagnostics and Utilities menu Test Computer Inspect Computer Upgrade Firmware Remote Utilities Diagnose Drive Array Running Diagnostics There are two ways to access the utilities From the System Partition From diskette A diskette can be created from the SmartStart and Support Softwa...

Page 152: ...er Health Log Diags will now identify your system hardware 4 Press the Enter key to continue 5 After a short pause the Server Health Log menu displays with a list of system errors If there is more than one error press the Space Bar to select the error you want to correct Then press Enter 6 The Diagnostics Utility prompts you and suggests corrective action Diagnostic Error Codes The Diagnostic erro...

Page 153: ...rocessor assembly may require replacement 107 xx 109 xx The battery clock module or system board may require replacement 110 xx 113 xx The system board may require replacement 114 xx A loose or defective speaker assembly may cause this error The speaker assembly or the system board may require replacement 122 xx 123 xx The processor assembly may require replacement 200 Series Memory Test Error Cod...

Page 154: ...ction 301 xx 304 xx The keyboard or the system board may require replacement 400 Series Parallel Printer Test Error Codes The 400 series of Diagnostic error codes identify failures with parallel printer interface card or system board functions Corrective action may require replacement of the serial parallel interface board or the system board assembly Parallel Printer Test Error Codes Error Code R...

Page 155: ...ette loose cables or defective cables may cause error messages The diskette drive or system board may require replacement 699 xx 1 Replace the diskette and retest 2 Run the System Configuration Utility 1100 Series Serial Test Error Codes The 1100 series of Diagnostic error codes identify failures with serial parallel interface board or system board functions Corrective action may require replaceme...

Page 156: ...ies Fixed Disk Drive Test Error Codes The 1700 series of Diagnostic error codes identify failures with fixed disk drive fixed disk drive controller board fixed disk drive cabling and system board functions Corrective action may require replacement of the fixed disk drive cables fixed disk drive controller board fixed disk or system board assembly If your system uses a drive array controller see th...

Page 157: ...tion 1900 xx 1906 xx A defective tape cartridge loose cable connections or defective cable connections may cause error messages The tape drive the tape adapter board or the system board may require replacement 2400 Series Advanced VGA Board Test Error Codes The 2400 series of Diagnostic error codes identify failures with the video board monitor or system board assembly Corrective action may requir...

Page 158: ...on Utility Loose or defective cable connections may cause error messages The controller may require replacement 6500 Series SCSI Fixed Disk Drive Test Error Codes The 6500 series of Diagnostic error codes identify failures with fixed disk drives fixed disk drive controller boards fixed disk drive cabling and system board functions Corrective action may require replacement of fixed disk drive cable...

Page 159: ...ections or defective cable connections may cause error messages The CD ROM drive the CD ROM adapter board or the system board may require replacement 6700 Series SCSI Tape Drive Test Error Codes The 6700 series of Diagnostic error codes identify failures with tape cartridge tape drive tape drive cabling adapter board or system board assembly Corrective action may require replacement of the tape ca...

Page 160: ...t 7051 xx 7057 xx The Server Manager R board Enhanced 2400 Baud Integrated Modem may require replacement 7061 xx 7062 xx The Server Manager R board Voice ROM may require replacement 7078 xx 7079 xx The Server Manager R board battery may require replacement 8600 Series Pointing Device Interface Test Error Codes The 8600 series of Diagnostic error codes identify failures with the pointing device mou...

Page 161: ...to assist in analyzing the system This information allows the service provider to reproduce the same environment on another computer for testing IMPORTANT Run Test Computer and have the printed report available before placing a call to the Compaq Customer Support Center or your local Compaq Service Provider Running Test To run Test complete the following steps 1 Press the Ctrl Alt Delete keys to r...

Page 162: ...n the testing is complete Automatic Diagnostics This option runs unattended maximum testing of each device with minimal prompts You can choose how many times to run the tests to stop on errors or to print or file a log of errors Prompted Diagnostics This option allows maximum control You can choose attended or unattended testing decide to stop on errors or choose to print or file a log of errors I...

Page 163: ...ed Contents of MS DOS startup files Type of diskette drive and hard drive Operating speed Current memory configuration System video and option ROM revisions Active printer and communications interfaces You can display print or save the information Your Authorized Compaq Reseller or Service Provider may ask you to run this utility to assist in analyzing the system This information allows the servic...

Page 164: ...the following prompt appears at the top of the screen during POST Press F10 key for System Partition Utilities IMPORTANT The text appears for only two seconds If you do not press F10 during this time you must reboot the server 3 Select the Diagnostics and Utilities option 4 Select Inspect the Computer Operating environment information displays 5 Review print file or discuss this information with y...

Page 165: ...IDA or Compaq Intelligent Array Expansion Controller The error messages and codes listed below include all codes generated by Compaq products Your system generates only those codes that are applicable to your configuration and options DAAD has two main functions Collect all possible information about the array controllers in the system List all detected problems DAAD Diagnostic Messages The follow...

Page 166: ...may need to run the System Configuration Utility and disable the array accelerator board to get this message off the screen Accelerator error log List of the last 32 parity errors on transfers to or from memory on the array accelerator board Displays starting memory address transfer count and operation read and write If there are many parity errors you may need to replace the array accelerator boa...

Page 167: ...nitialized using the System Configuration Utility Check the Disable Code field Run the System Configuration Utility to reinitialize the array accelerator board Accelerator status Possible data loss in cache Possible data loss detected during power up due to all batteries being below sufficient voltage level and no presence of the identification signatures on the array accelerator board There is no...

Page 168: ... exact meaning of this message Replace the array accelerator board Adapter NVRAM ID mismatch EISA nonvolatile RAM has an ID for a different controller from the one physically present in the slot Run the System Configuration Utility Battery pack X below reference voltage Battery pack on the array accelerator is below the required voltage levels Allow enough time for batteries to recharge 36 hours I...

Page 169: ...as been removed from the system or a board has been placed in the wrong slot Place the array controller in the proper slot or run the System Configuration Utility to reconfigure nonvolatile RAM to reflect the removal or new position Compatibility port problem detected Compatibility port configured for this IDA controller When DAAD was verifying this interface a serious problem was detected A hardw...

Page 170: ... failure occurred Controller communication failure occurred DAAD was unable to successfully issue commands to the controller in this slot Controller detected NVRAM configuration not present EISA nonvolatile RAM does not contain a configuration for this controller Run the System Configuration Utility to configure the nonvolatile RAM Controller firmware needs upgrading Controller firmware is below t...

Page 171: ...igured If controller was previously configured and you change drive locations there may be a problem with placement of the drives DAAD examines each physical drive and looks for drives that have been moved to a different drive bay Look for messages indicating which drives have been moved If none appear and drive swapping did not occur run the System Configuration Utility to configure the controlle...

Page 172: ...the signature present in nonvolatile RAM may not match the signature on the controller Run the System Configuration Utility to configure the controller and nonvolatile RAM DAAD recorded errors attempting to access X DAAD found errors while attempting to access physical drive X believed to be operational Message followed by specific information about the error Replace the drive or correct the condi...

Page 173: ...ther errors time outs etc If no other errors occur upgrade the firmware to a version that supports monitor and performance if desired Drive Monitoring is NOT enabled for drive bay X The monitor and performance features have not been enabled Run the System Configuration Utility to initialize the monitor and performance features Drive time out occurred on physical drive bay X DAAD issued a command t...

Page 174: ... X and place it in drive position Y Rearrange the drives according to the DAAD instructions Drive bay X RIS copy mismatch The copies of the RIS on this drive do not match This drive may need to be replaced Check for other errors Drive bay X upload code not readable An error occurred while DAAD was trying to read the upload code information from this drive If there were multiple errors this drive m...

Page 175: ...placed in a system that has also been previously configured It could also occur if the firmware on the controller has been upgraded and the System Configuration Utility was not run Check the identify controller data under the Inspect Utility If the firmware version field is the only thing different between the controller and nonvolatile RAM data this is not a problem Otherwise run the System Confi...

Page 176: ... accelerator board until the drive rebuild completes Less than 75 batteries at sufficient voltage The operation of the array accelerator board has been disabled due to less than 75 of the battery packs being at the sufficient voltage level Allow sufficient time for the batteries to recharge 36 hours If the batteries have not recharged after 36 hours replace the array accelerator board Logical driv...

Page 177: ... also occur if another configured logical drive is in the WRONG DRIVE REPLACED or LOOSE CABLE DETECTED state Check for drive failures wrong drive replaced or loose cable messages If there was a drive failure replace the failed drive s and then restore the data for this logical drive from the tape backup Otherwise follow the wrong drive replaced or loose cable detected procedures Logical Drive X st...

Page 178: ...down to avoid damage Check the fans and the operating environment Logical Drive X status OVERHEATING The temperature of the Intelligent Array Expansion System drives is beyond safe operating levels Check the fans and the operating environment Logical Drive X status RECOVERING A physical drive in this logical drive has failed and has now been replaced The replaced drive is rebuilding from the mirro...

Page 179: ...n the controller Check all controller and drive cable connections Mirror data miscompare Data was found at reinitialization in the posted write memory however the mirror data compare test failed resulting in data being marked as invalid Data loss is possible Replace the array accelerator board Mirrored memory location errors Soft errors occurred when attempting to read the same data from both side...

Page 180: ...e replaced Drive bay X is a replacement drive This drive has been replaced This message displays if a drive is replaced in a fault tolerant logical volume If the replacement was intentional allow the drive to rebuild Drive bay X is a replacement drive marked OK This drive has been replaced and marked OK by the firmware This may occur if a drive has an intermittent failure for example if a drive ha...

Page 181: ... to reconfigure data will be lost SCSI port X drive ID Y firmware needs upgrading Drive s firmware may cause problems and should be upgraded Run Options ROMPaq to upgrade the drive s firmware to a later revision Set configuration command issued The configuration of the array controller has been updated The array accelerator board may remain disabled until it is reinitialized Run the System Configu...

Page 182: ...e has been initialized and the threshold violation warrants drive replacement Unknown disable code A code was returned from the array accelerator board that DAAD does not recognize Call your Authorized Compaq Reseller for the latest version of DAAD Warning bit detected A monitor and performance threshold violation may have occurred The status of a logical drive may not be OK Check the other error ...

Page 183: ...is could mean that either the board was replaced in the wrong slot or placed in a system that was previously configured with another board type Included with this message is a message indicating the type of adapter sensed by DAAD and a message indicating the type of adapter last configured in EISA nonvolatile RAM Check the diagnosis screen for other error messages Run the System Configuration Util...

Page 184: ... 5 volt battery CAUTION It is important to make a set of backup diagnostics diskettes before you install a new battery CAUTION If you are using a third party hard drive it is important to take the following steps before installing the battery 1 Run the System Configuration Utility and note the drive type that is displayed in the summary 2 If the drive type number is 65 or 66 make a note of the dri...

Page 185: ...lithium battery The lithium battery may explode if mistreated The battery is soldered in place and may not be removed Do not abuse or disassemble Use only replacement batteries supplied by Compaq Computer Corporation spare part number 160274 001 To install the new battery complete the following steps 1 Turn off your server unplug it and disconnect any external devices 2 Remove the side access pane...

Page 186: ...mper on header E2 from pins 6 7 to pins 5 6 NOTE When a jumper is on header E2 pins 6 7 the internal battery is used When a jumper is on header E2 pins 5 6 the external battery is used Figure A 1 Battery Jumpers on the System Board Placing the Battery 1 Remove the backing from the adhesive on the hook and loop fastener strip 2 Place the battery and the hook and loop fastener strip on the chassis f...

Page 187: ...ttery kit on the back of your server above the power connector 6 Plug in the server and reconnect any external devices WARNING To reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Disconnect po...

Page 188: ...ormal use Use Compaq replacement battery 160274 001 or a comparable 600 milliampere alkaline 4 5 volt battery CAUTION If you are using a third party hard drive it is important to take the following steps before installing the battery 1 Run the Computer Setup utility and observe the drive type that is displayed in the System Configuration summary 2 If the drive type number is 65 or 66 make a note o...

Page 189: ... it off 2 Unplug the server and disconnect any external devices 3 Remove the server cover See the instructions in Appendix E Installing the Server for information on removing the cover Battery Placement on Backplane Board 1 Change the jumper at battery connect header E1 from the pin 1 2 to pin 2 3 NOTE When the jumper is placed at header E1 pins 1 2 on the riser board the internal battery is used ...

Page 190: ...plane board 3 Remove the backing from the adhesive on the hook and loop fastener strip Place the battery and the hook and loop fastener strip as shown in the following illustration Figure A 4 Installing the battery 4 Replace the side access panel 5 Place the sticker included with your battery kit on the back of your server above the power connector 6 Plug in the server and reconnect any external d...

Page 191: ...g The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Disconnect power from the server or other product by unplugging the power cord from either the electrical outlet or the server or other product 7 Turn on the server 8 Run the Compaq System Configuration Utility to reconfigure the system Refer to C...

Page 192: ...et the requirements of the country where you use the server For more information on power cord set requirements contact your Authorized Compaq Dealer General Requirements The requirements listed below are applicable to all countries The length of the power cord must be at least 6 0 feet 1 8 m and a maximum of 12 feet 3 7 m The power cord set must be approved by an acceptable accredited agency resp...

Page 193: ...nited Kingdom BSI 1 United States UL 2 Notes 1 Flexible cord must be HAR Type HO5VV F 3 conductor 1 0 mm2 conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used 2 Flexible cord must be Type SVT or equivalent No 18 AWG 3 conductor Wall plug must be a two pole grounding type...

Page 194: ...nent or assembly Grounding Methods There are several methods for grounding Use one or more of the following measures when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear th...

Page 195: ...error messages on the screen Setting the system board switches is part of the reconfiguration process along with running the System Configuration utility Setting System Board Switches The Compaq ProLiant 800 system board has two switch modules SW1 and SW2 located on the system board that are used to set the overall configuration of your server Switch SW1 is an 8 position switch S1 S8 that provides...

Page 196: ... either 60 MHz or 66 MHz is selected by this switch OFF ON 60 MHz 66 MHz S3 S4 RESERVED ON Must be ON S5 S6 CORE FREQUENCY TO BUS FREQUENCY SELECT see Table D 2 S7 MAINTENANCE MODE When enabled this places the server into a maintenance mode status for testing OFF ON DISABLED ENABLED S8 DISKETTE BOOT ENABLE System can be booted from diskette drive regardless of the Diskette Boot control option sele...

Page 197: ...es standard with the 10 Mb s and requires the 100 Mb s option for this switch to be functional SCSI Device Jumper Settings The 32 Bit Fast SCSI 2 Controller requires that a SCSI ID be set for each SCSI device No two SCSI devices connected to the same SCSI controller can have the same SCSI ID If another SCSI device is connected to the same controller check its SCSI ID in the Compaq System Configura...

Page 198: ...al battery Placing the jumper on pins 4 5 selects the external battery See Appendix A Installing a New Battery for more specific information Backplane Board Battery Jumper Settings The expansion slot backplane board has an internal battery and allows you to add a battery external to the backplane board itself Jumper header E1 on the backplane board allows the selection of a battery external to the...

Page 199: ...ord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Disconnect power from the server or other product by unplugging the power cord from either the electrical outlet or the server or other product WARNING To reduce the risk of personal injury from hot surfaces allow the internal sys...

Page 200: ...ch step is provided in the remainder of this manual 1 Unpack the server keyboard mouse and monitor monitor not supplied 2 Install any ISA and or PCI expansion boards 3 Install other options such as additional memory hard drives and external storage devices 4 Connect peripheral devices such as keyboard mouse monitor and network cables 5 Set the input voltage select switch to the appropriate input v...

Page 201: ...proper ventilation A separate electrical circuit for the server WARNING To reduce the risk of electrical shock or damage to your equipment do not disable the power cord grounding feature This equipment is designed to be connected to a grounded earthed power outlet that is easily accessible to the operator The grounding type plug is an important safety feature CAUTION Protect the server from power ...

Page 202: ...s printed on the packaging Locating Materials Locate the following materials that were shipped with your new server Documentation and Software Quick Hardware Installation poster Reference Guide SmartStart ProLiant 800 server Keyboard Mouse Power cord In addition to these supplied items you may need T 15 Torx screwdriver Options to be installed Application software diskettes Optional uninterruptibl...

Page 203: ... rear of the unit 4 Slide the side access panel toward the rear of the unit See Figure E 1 5 Lift and remove the panel Replacing the Side Access Panel 1 Reverse the above steps to replace the side access panel 2 If desired the side access panel can be locked with a customer supplied padlock to prevent unauthorized access to system components See Figure E 2 for information CAUTION Do not operate th...

Page 204: ...ing the Server Writer Project Installing the Server Comments File Name O appe doc Last Saved On 4 24 97 10 51 AM Figure E 1 Removing the side access panel Figure E 2 Securing the system with a user supplied padlock ...

Page 205: ... installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a ...

Page 206: ...ence received including interference that may cause undesired operation For questions regarding this declaration contact Compaq Computer Corporation P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 Or call 713 514 3333 To identify this product refer to the Series number found on the product Canadian Notice This Class B digital apparatus meets all requirements of the Canadian Interference C...

Page 207: ...ormity to the following European Norms EN55022 CISPR 22 Electromagnetic Interference EN50082 1 IEC801 2 IEC801 3 IEC801 4 Electromagnetic Immunity EN60950 IEC950 Product Safety Japanese Notice Laser Safety All Compaq systems equipped with CD ROM drives comply with appropriate safety standards including IEC 825 With specific regard to the laser the equipment complies with laser product performance ...

Page 208: ...ld cause eye damage Installation and Service procedures must be followed exactly as written without change WARNING Because the internal laser beam may cause eye damage do not open the cabinet Wearing glasses and contact lenses etc increases the hazard All maintenance should be performed by an Authorized Compaq Service Provider WARNING Use of controls or adjustments or performance of procedures oth...

Page 209: ...ompaq should attempt to repair this equipment All troubleshooting and repair procedures are detailed to allow only subassembly module level repair Because of the complexity of the individual boards and subassemblies no one should attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create a safety hazard Battery Notices Battery Re...

Page 210: ...erse it in water or dispose of it in fire Replacement is to be done by an Authorized Compaq Service Provider using the Compaq spare designated for this product For more information about Real Time Clock battery replacement or proper disposal contact your Authorized Compaq Reseller or your Authorized Compaq Service Provider Batteries battery packs and accumulators should not be disposed of together...

Page 211: ... 2 17 3 32 timer 2 18 timer reset by Compaq Health Driver 2 17 Automatic Revision Tracking 2 9 Automatic Server Recovery 2 See ASR 2 B Backplane board jumper settings A 4 Backup configuration 4 10 Banyan VINES device drivers 4 20 Battery installing A 1 BNC network connector 1 8 Booting into Compaq Utilities 2 20 Booting into the operating system 2 26 Brace expansion backplane removing 3 4 replacin...

Page 212: ...onnecting power cord and peripherals 3 32 Controller NetFlex 3 ENET 1 12 Critical Error Log 2 6 Critical Error Log message 2 6 Customer Support 1 2 D DAAD diagnostic messages 8 35 Deleting passwords 6 7 Device drivers Banyan VINES 4 20 loading 4 13 manual installation 4 20 NetWare 4 14 4 15 4 16 4 18 OS 2 4 19 4 18 Windows NT 4 16 NetWare 4 14 OS 2 4 19 Windows NT 4 16 Diagnostics DAAD 8 35 error ...

Page 213: ... 3 7 Expansion slots 1 11 locating 3 3 slot cover installing 3 6 removing 3 6 External Fast Wide SCSI 2 port 3 27 F Fast Wide SCSI 2 port connecting 3 27 Fault prevention tracking 2 3 Fault tolerance 1 13 2 4 Features of the ProLiant 800 1 1 Floppy boot disable 6 2 Front panel components 1 2 G Grounding methods C 1 H Hard drives Pre Failure Warranty 3 2 Hardware ASR 2 modem operations 2 15 install...

Page 214: ...er E 1 Integrated cache 1 10 Integrated Remote Console 1 15 2 17 Internet address for Compaq 1 15 IP and IPX networks using ASR 2 2 15 ISA board 1 11 expansion slots 3 3 installing board 3 7 slots 1 11 J Jumper E2 pin 6 7 6 7 Jumper settings A 3 Jumpers and switches A 1 K Keyboard Password 2 27 Keyboard connector 1 8 KP Utility 6 10 L L2 cache memory 1 10 Lock provision for securing server 6 11 Lo...

Page 215: ...res 6 1 switch setting A 3 NIC switches setting A 3 Non correctable memory errors 2 6 O Operating system installing 4 12 SMP 4 13 Option configuration files See CFG files Options installing 3 1 video memory installing 3 17 OS 2 device drivers 4 19 P Padlock provision 6 11 Parallel connector 1 8 interface control 6 2 Parameter tracking 2 2 Partition creating system 4 8 system 4 7 Password Administr...

Page 216: ...ing 6 8 Power On Self Test See POST Pre Failure Warranty 3 2 Processor installing 3 9 installing second processor 3 9 Pre Failure Warranty 3 2 removing heat sink 3 14 Processor boards 1 9 Processor Power module 1 9 installing 3 12 Q QuickLock 6 2 QuickLock security feature 6 9 R RAID levels 1 13 2 4 RAM 1 11 Recovery unattended 2 14 Reenabling passwords 6 8 Remote access via network 2 20 starting ...

Page 217: ...aintenance 7 1 management 2 1 management and configuration 1 13 parameter tracking 2 2 unattended recovery 2 14 Server features 32 MB DRAM installed 1 11 Settings switches and jumpers A 1 Shipping your CD ROM drive 5 5 Shipping your server 7 2 Side access panel installation 1 5 E 5 removing 1 4 E 5 Slots expansion 1 11 locating 3 3 expansion slot cover removing 3 6 installing expansion slot cover ...

Page 218: ...2 21 settings to restart into operating system 2 26 System Maintenance Switch SW1 Settings A 1 System partition 4 7 T TechNotes Compaq 1 2 Temperature monitoring 2 2 Test utility 8 31 Troubleshooting Critical Error Logs 2 6 DAAD error messages 8 35 POST error messages 8 2 Server Health Logs 2 5 Storage Fault Recovery Tracking 2 12 unattended recovery 2 14 U Unattended recovery 2 14 utilities booti...

Page 219: ...ide Writer Project Index Comments File Name Index doc Last Saved On 4 24 97 10 43 AM Voltage select switch 1 7 W Warranty 1 12 Pre Failure 3 2 Wide Ultra SCSI controller 1 11 devices 1 1 Windows NT device drivers 4 16 Z ZIF socket releasing 3 16 ...

Page 220: ...rporation The software described in this guide is furnished under a license agreement or non disclosure agreement The software may be used or copied only in accordance with the terms of the agreement Product names mentioned herein may be trademarks and or registered trademarks of their respective companies 1997 Compaq Computer Corporation All rights reserved Printed in the U S A Compaq Compaq Insi...

Page 221: ...Writer Project NOTICE Comments File Name A not doc Last Saved On 4 22 97 4 10 PM WTMR ...

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