Compaq Deskpro 2000
2-33
2.5.8
CD-ROM Drive Problems
This section identifies some quick checks for CD-ROM–drive-related problems.
Table 2-25
CD-ROM Drive Problems
Problem
Possible Solution
Cannot read compact disc.
1. CD is not properly seated in the drive. Eject the CD, correctly seat it in the drive, then
reload.
2. CD has been loaded upside down. Eject the CD, turn it over, then reload.
System will not boot from CD-ROM drive.
1. The CD-ROM boot is not enabled through the Computer Setup utility. Run the Computer
Setup utility and set the drive priorities.
2. Ensure that drive cabling and jumpers are set correctly. To boot a SCSI drive, the drive ID
number must be set to 0.
Cannot eject compact disc.
CD is not properly seated in the drive. Turn off the computer and insert a thin metal rod into
the emergency eject hole and push firmly (a straightened paper clip can be used). Slowly
pull the tray out from the drive until the tray is fully extended, then remove the CD.
CD-ROM device is not detected; driver is
not loaded.
CD-ROM drive is not connected properly. Open the computer and check to see that the drive
cable is connected properly.
Summary of Contents for Deskpro 2000 Series
Page 1: ...MAINTENANCE SERVICE GUIDE COMPAQ DESKPRO 2000 SERIES OF PERSONAL COMPUTERS...
Page 2: ...243064 001 243211 001...
Page 4: ...CPS...
Page 32: ...1 20 Product Description Figure 1 6 Drive Positions on the Minitower Computer...
Page 34: ...1 22 Product Description Figure 1 7 Rear Panel Connectors...
Page 82: ...3 2 Illustrated Parts Catalog 3 1 System Unit Figure 3 2 System Unit Desktop...
Page 84: ...3 4 Illustrated Parts Catalog Figure 3 3 System Unit Minitower...
Page 86: ...3 6 Illustrated Parts Catalog 3 2 Mass Storage Devices Figure 3 4 Mass Storage Devices...
Page 88: ...3 8 Illustrated Parts Catalog 3 3 Cables Figure 3 5 Cables...
Page 96: ...3 16 Illustrated Parts Catalog 3 6 Monitors Figure 3 9 Monitors...
