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Compaq Storageworks SAN Switch 8, Installation And Hardware Manual

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Compaq Storageworks SAN Switch 8 Installation And Hardware Manual Download Page 93

Regulatory Compliance Notices  

A-5

Compaq Confidential – Need to Know Required

Writer: Hilary Stead  Project: Compaq StorageWorks SAN Switch 8 Installation and Hardware Guide  Comments: 

Part Number: EK-BCP24-IA / 161355-001  File Name: H-APPA REGULATORY COMPLIANCE NOTICES.DOC  Last Saved On: 9/30/99 10:32 AM

Japanese Notice

Taiwanese Notice

 

Laser Devices

All Compaq systems equipped with a laser device comply with safety
standards, including International Electrotechnical Commission (IEC) 825.
With specific regard to the laser, the equipment complies with laser product
performance standards set by government agencies as a Class 1 laser product.
The product does not emit hazardous light; the beam is totally enclosed during
all modes of customer operation and maintenance.

Summary of Contents for SAN Switch 8

Page 1: ...Works SAN Switch 8 Installation and Hardware Guide Comments Part Number EK BCP24 IA 161355 001 File Name A FRNT DOC Last Saved On 9 30 99 12 27 PM SAN Switch 8 Installation and Hardware Guide First Ed...

Page 2: ...written consent from Compaq Computer Corporation 1999 Compaq Computer Corporation All rights reserved Printed in the U S A The software described in this guide is furnished under a license agreement o...

Page 3: ...ut This Guide Text Conventions ix Symbols in Text x Symbols on Equipment x Rack Stability xi Getting Help xii Compaq Technical Support xii Compaq Website xii Compaq Authorized Reseller xiii Chapter 1...

Page 4: ...wer Requirements 2 2 Selecting a Switch Mounting Method 2 3 Surface Mounting 2 3 Rack Mounting 2 3 Installing GBIC Modules 2 3 Cable Specifications 2 4 Fibre Channel Cables 2 4 Serial Cables 2 5 Conne...

Page 5: ...st 4 6 sramRetentionTest 4 7 cmemRetentionTest 4 8 crossPortTest 4 8 spinSilk 4 11 diagClearError 4 15 diagDisablePost 4 16 diagEnablePost 4 16 diagShow 4 16 setGbicMode 4 18 supportShow 4 19 Diagnost...

Page 6: ...g the Motherboard 6 12 Replacing the Chassis 6 13 Removing the Switch Components 6 13 Installing the Switch Components 6 14 Appendix A Regulatory Compliance Notices Regulatory Compliance Identificatio...

Page 7: ...d Hardware Guide Comments Part Number EK BCP24 IA 161355 001 File Name A FRNT DOC Last Saved On 9 30 99 12 27 PM Appendix C Specifications General Specifications C 1 Fabric Management Specifications C...

Page 8: ...conventions to distinguish elements of text Keys Keys appear in boldface A plus sign between two keys indicates that they should be pressed simultaneously USER INPUT User input appears in a different...

Page 9: ...ge to equipment or loss of information IMPORTANT Text set off in this manner presents clarifying information or specific instructions NOTE Text set off in this manner presents commentary sidelights or...

Page 10: ...njury from electric shock remove all power cords to completely disconnect power from the system Any product or assembly marked with these symbols indicates that the component exceeds the recommended w...

Page 11: ...hours a day 7 days a week For continuous quality improvement calls may be recorded or monitored Outside North America call the nearest Compaq Technical Support Phone Center Telephone numbers for worl...

Page 12: ...and Hardware Guide Comments Part Number EK BCP24 IA 161355 001 File Name A FRNT DOC Last Saved On 9 30 99 12 27 PM Compaq Authorized Reseller For the name of your nearest Compaq authorized reseller In...

Page 13: ...s NT Unix OVMS or other operating systems connecting three to five servers storage units and tape devices Compaq StorageWorks SAN Switch 8 The SAN Switch 8 consists of a motherboard with connections f...

Page 14: ...Storage switch front panel Table 1 1 Front Panel Features Identifier Description Function 1 Fibre Channel ports Connects the switch to devices 2 RJ 45 Ethernet connector Connects the switch to the net...

Page 15: ...reating upgrading maintaining and configuring a fabric Reliability Highly integrated reliable multifunction Application Specific Integrated Circuit ASIC devices are used throughout the switch High per...

Page 16: ...s distributed among all 8 virtual channels In order frame delivery The switch delivers the frames to a destination F FL_Port in the same order received by the source F FL_Port The in order frame deliv...

Page 17: ...the Fibre Channel Standard This function allows external devices to discover other fabric connected devices Name Server manages a database that relates external device quantities including mappings b...

Page 18: ...lp to ensure the switch s reliability Power On Self Test POST BootROM Memory Testing Temperature and fan speed monitoring Low component count Optional dual redundant hot pluggable power supplies Servi...

Page 19: ...18 AM Switch Components The following figure shows the top view of the SAN Switch 8 Table 1 3 describes the key components 1 3 4 5 2 Figure 1 2 Switch components Table 1 3 SAN Switch 8 Components Ide...

Page 20: ...ht GBIC modules a metal spring loaded door protects the unused port positions Shortwave GBIC SW and longwave GBIC LW GBIC modules are supported The following figure shows a GBIC module Figure 1 3 Giga...

Page 21: ...LW module is shipped with a protective plug that should remain in place when no fiber optic cable is connected to the port Switching Function The SAN Switch 8 switching function is based on a central...

Page 22: ...ts Part Number EK BCP24 IA 161355 001 File Name C CH2 INSTALLATION DOC Last Saved On 9 30 99 10 20 AM Chapter 2 Installation Package Contents Make sure the following items are included in the SAN Swit...

Page 23: ...ts at the front of the chassis The combined air flow through the switch is 75 cubic feet per minute cfm with nominal bulk flow of 15 cfm CAUTION Do not block the front or rear air vents The switch use...

Page 24: ...umentation that came in your rack mounting option kit for more information Installing GBIC Modules The SAN Switch 8 can accommodate up to 8 GBIC modules GBIC modules are hot pluggable To install a GBI...

Page 25: ...the switch s 1 0625 GB s transfer rate Fibre Channel Cables The following table lists the cabling specifications for Fibre Channel cables Table 2 1 Fibre Channel Cabling Specifications Cable Type Cabl...

Page 26: ...20 AM Serial Cables The switch uses a standard serial cable with a male 9 pin D Subminiature connector The switch requires only pins 2 3 and 5 The pin designations are listed in the following table Ta...

Page 27: ...AM Connecting the Storage Subsystem and Host The storage subsystem and host devices connect to the GBIC modules in the switch s Fibre Channel ports Cable connectors are keyed and must be inserted prop...

Page 28: ...AM Connecting the Power Cable Connect the AC power cable to the AC connector on the front right side of the switch If you have dual redundant power supplies connect the second power cable to the AC co...

Page 29: ...e Guide Comments Part Number EK BCP24 IA 161355 001 File Name C CH2 INSTALLATION DOC Last Saved On 9 30 99 10 20 AM Connecting the Ethernet Cable Connect the switch to an Ethernet 10 100BaseT network...

Page 30: ...d prepare for switch management 1 Power on the switch 2 Make a serial connection to the switch 3 Initiate a Telnet session Powering Up the Switch Turn on the AC power switch located on each power supp...

Page 31: ...r fault with port flashes every second Steady green Online connected to device over cable Slow flashing green Online but cannot make a proper fabric connection loopback cable is not installed fabric i...

Page 32: ...operating status and isolate problems When a test completes successfully the message Passed displays through the serial connection If POST is completed successfully the switch is ready to operate Shou...

Page 33: ...the serial port when not in use Resetting Factory Defaults If you change a password and forget it the password can be reinitialized To reset factory defaults 1 Establish remote communication from a w...

Page 34: ...pe Telnet then click OK 2 From Telnet use the IP address to connect to the switch NOTE For Windows 95 98 NT select Remote System from the Connect menu on the Telnet window Enter the IP address of the...

Page 35: ...tch 8 is designed for maintenance free operation The switch s self diagnostic capabilities aid in isolating equipment or fabric failures You can perform diagnostics when using a Telnet session Isolati...

Page 36: ...n during the Power On Self Test POST Table 4 1 POST Tests Test Type Description Test Name Memory test Checks processor RAM memory ramTest Port Register test Checks the ASIC registers and SRAMs portReg...

Page 37: ...etention test cmemRetentionTest Cross Port test crossPortTest Spin Silk test spinSilk Table 4 2 Offline and Online Tests Offline Tests Offline and Online Tests portRegTest ramTest centralMemoryTest cr...

Page 38: ...command example NOTE Related error messages are DIAG REGERR DIAG REGERR_UNRST and DIAG BUS_TIMEOUT centralMemoryTest Figure 4 3 shows the centralMemoryTest command which checks the central memory in...

Page 39: ...SIC This command also tests the checksum check IMPORTANT This test cannot be executed on an operational switch Before issuing the cmiTest command disable the switch using the switchDisable command swi...

Page 40: ...sable the switch using the switchDisable command If you do not include the nFrames parameter the loopback test runs continuously until you press Enter switch admin portLoopbackTest Running Port Loopba...

Page 41: ...Memory Status Central memory status Possible values include OK or FAULTY Total Diag Frames Tx The total diagnostics frames transmitted Tx since boot This number usually corresponds to the total frame...

Page 42: ...t be executed on an operational switch Before issuing the cmemRetentionTest command disable the switch using the switchDisable command switch admin cmemRetentionTest Running cmemRetention Test passed...

Page 43: ...3 port 7 sw Testing Loopback 2 Port SNMP Physical Flags 0 Testing In_Sync PRESENT ACTIVE E_PORT G_PORT U_PORT SEGMENTED CBL_LB LOGIN 1 Testing In_Sync PRESENT ACTIVE E_PORT G_PORT U_PORT SEGMENTED CBL...

Page 44: ...t 1 port s connected to run this test OR Need at least 2 port s cross connected to run this test OFFLINE mode switch disabled before executing the test In the OFFLINE mode all ports cable loopbacked t...

Page 45: ...igure 4 11 and Figure 4 12 show the spinSilk command which verifies the intended functional operation of the switch Each port s transmitter sends frames by means of the GBIC module and external cable...

Page 46: ...limit testing to Ports with GBIC modules installed Ports that are properly cable loopbacked IMPORTANT This test cannot be executed on an operational switch Before issuing the spinSilk command disable...

Page 47: ...3 lw Testing Loopback 4 port 4 lw Testing Loopback 3 port 5 sw Testing Loopback 9 port 6 sw Testing Loopback 14 port 7 sw Testing Loopback 2 port 8 sw Testing Loopback 13 port 9 sw Testing Loopback 5...

Page 48: ...1 of 2 million frames port 14 Rx Tx 1 of 2 million frames port 8 Rx Tx 2 of 2 million frames port 9 Rx Tx 2 of 2 million frames port 10 Rx Tx 2 of 2 million frames port 11 Rx Tx 2 of 2 million frames...

Page 49: ...Tx 2047246 frRx 0 LLI_errs looped 2 lm8 2055484 frTx 2048350 frRx 0 LLI_errs looped 13 lm9 2053018 frTx 2050297 frRx 0 LLI_errs looped 5 lm10 2048345 frTx 2048404 frRx 0 LLI_errs looped 12 lm11 205128...

Page 50: ...one On next reboot POST will be skipped Figure 4 14 diagDisablePost command example diagEnablePost Figure 4 15 shows the diagEnablePost command which enables POST processing The boot time with POST pr...

Page 51: ...LLI_errs looped 6 lm3 39501243 frTx 40065867 frRx 0 LLI_errs looped 4 lm4 40066092 frTx 39501463 frRx 0 LLI_errs looped 3 lm5 40075160 frTx 40257190 frRx 0 LLI_errs looped 8 lm6 39886034 frTx 39751716...

Page 52: ...r of frames transmitted and received and low level interface counts LLI_errs Central Memory Status Central memory status Possible values include OK or FAULTY Total Diag Frames Tx The total diagnostics...

Page 53: ...OC Last Saved On 9 30 99 10 27 AM supportShow The supportShow command prints switch information for debugging purposes The command executes the following commands in the order shown version tempShow p...

Page 54: ...8 PST 1998 none No licenses 28 29 30 29 27 Centigrade 82 84 86 84 80 Fahrenheit Power Supply 1 is absent Power Supply 2 is OK Figure 4 19 supportShow command example Table 4 5 supportShow Field Descri...

Page 55: ...g a test errors can display as a result of the normal synchronization process These errors should be addressed if the number of errors found increases when running the portStatsShow command again Wher...

Page 56: ...error message format for the switch whether you are gathering information from the local RS 232 serial port or using a remote Telnet session In all cases the last error encountered is the first error...

Page 57: ...port that has been marked BAD clear the port and set the port to OK using the diagClearError port command This command clears the port status only and does not clear the logs or change the port s cond...

Page 58: ...able Error Message Numbers An error number ERR xxxx displays at the end of diagnostic error messages Use the following table to match each error number with the test that caused the error Definitions...

Page 59: ...10 29 AM Table 5 2 Error Message Numbers continued Error Number Test Name Error Name 1020 1021 1025 1026 1027 1028 1029 102A 102B 102C 103O 106F centralMemoryTest DIAG CMBISRTO DIAG CMBISRF DIAG LCMRS...

Page 60: ...Table 5 2 Error Message Numbers continued Error Number Test Name Error Name 2640 2641 2642 2643 2644 2645 2646 2647 264F 265F 266E 266F 2660 2661 2662 2670 2671 portLoopbackTest DIAG ERRSTAT ENCIN DI...

Page 61: ...9 30 99 10 29 AM Table 5 2 Error Message Numbers continued Error Number Test Name Error Name 3040 3041 3042 3043 3044 3045 3046 3047 304F 305F 3060 3061 3062 306E 306F 3070 3071 3078 crossPortTest DI...

Page 62: ...OR MESSAGES DOC Last Saved On 9 30 99 10 29 AM Table 5 2 Error Message Numbers continued Error Number Test Name Error Name 384F 385F 3840 3841 3842 3843 3844 3845 3846 3847 3870 3871 3874 spinSilk DIA...

Page 63: ...EOUT Err 0B0F 4040F portRegTest sramRetentionTest An ASIC register or ASIC SRAM did not respond to an ASIC data access ASIC failure Replace motherboard assembly DIAG CAMINIT Err 223B camTest The port...

Page 64: ...e wrong CMEM error type ASIC failure Replace motherboard assembly DIAG CMICKSUM Err 2036 cmiTest A CMI message received a failed bad checksum test ASIC or motherboard failure Replace motherboard assem...

Page 65: ...TAT Err 2640 2647 3040 3047 3840 3847 portLoopbackTest crossPortTest spinSilk The Port Error Statistics counter is non zero meaning an error was detected when receiving frames One of the following sta...

Page 66: ...eviously written into the same location ASIC failure Replace motherboard assembly DIAG LCMEMTX Err 1F27 1028 centralMemoryTest A Central Memory transmit path failed ASIC 1 failed to read ASIC 2 throug...

Page 67: ...DIED Err 265F 305F 385F portLoopbackTest crossPortTest spinSilk A port was in loopback mode and then went inactive ASIC GBIC module or fiber cable failure Replace motherboard assembly GBIC module or f...

Page 68: ...r of Class 3 frames received ASIC GBIC module or fiber cable failure Replace motherboard assembly GBIC module or fiber cable DIAG TIMEOUT Err 266F 306F 386F portLoopbackTest crossPortTest centralMemor...

Page 69: ...ee multicast alias Too many multicast groups in use Remove some of the groups FABRIC BADILS LOG_WARNING There is a bad ISL ELS size The ISL ELS payload is wrong Contact customer support FLASH BAD_MIRR...

Page 70: ...AL The switch overheated Fan Failure Contact customer support FANS 6_FAILED LOG_CRITICAL The switch overheated Fan Failure Contact customer support POWER 1_FAILED LOG_CRITICAL A switch power failure o...

Page 71: ...G_PANIC Semaphore deletion failed OS error Contact customer support PANIC QCREATE LOG_PANIC The message queuer failed OS error Contact customer support PANIC QDELETE LOG_PANIC Message queuer deletion...

Page 72: ...SYS FLASHRD LOG_ERROR There was a FLASH memory read error OS error Contact customer support SYS FLASHWR LOG_ERROR There was a FLASH memory write error OS error Contact customer support TIMERS ENQFAIL...

Page 73: ...OS error Contact customer support HLO DEADTIMEOUT LOG_ERROR Incompatible inactivity time out received from a port OS error Contact customer support FSPF SCN LOG_WARNING There is an illegal SCN OS erro...

Page 74: ...a null parent OS error Contact customer support MCAST NOPARENTLSR LOG_ERROR There is a null lsrP OS error Contact customer support UCAST ADDPATH LOG_CRITICAL A path failed to add OS error Contact cust...

Page 75: ...ment Overview This chapter covers the recommended and supported field repair and replacement procedures for the Compaq StorageWorks SAN Switch 8 This chapter includes Field Replaceable Units Replacing...

Page 76: ...Last Saved On 9 30 99 10 31 AM Field Replaceable Units Table 6 1 lists the field replaceable units FRUs and their related part numbers available for the SAN Switch 8 Contact your sales representative...

Page 77: ...he power supply voids its warranty and certification The entire power supply unit can be removed according to the procedure outlined in the following section Removing the Power Supply To remove the sw...

Page 78: ...upply by pushing the handle up and locking it into place 3 Reattach the power cord to the power supply 4 Turn on the power to the switch The switch automatically runs POST when power is applied to the...

Page 79: ...0 31 AM Removing a GBIC Module If you are using an IBM GBIC module pull down the metal swing bar on the front of the GBIC and pull out the bar Carefully wiggle the GBIC module from side to side to uns...

Page 80: ...e insertion if the module does not slide in easily Removing the Switch Cover To remove the switch cover 1 Unscrew the two captive screws at the rear of the unit by turning them a quarter turn to the l...

Page 81: ...REPLACEMENT DOC Last Saved On 9 30 99 10 31 AM Replacing the Fan Assembly To replace the fan assembly remove the switch s cover and the existing fan assembly then install a new fan assembly and repla...

Page 82: ...IR AND REPLACEMENT DOC Last Saved On 9 30 99 10 31 AM Removing the Fan Assembly To remove the fan assembly 1 Remove the switch cover For detailed instructions see Removing the Switch Cover earlier in...

Page 83: ...On 9 30 99 10 31 AM 3 If your unit does not have metal tabs pull the fan assembly straight up and out of the switch Go to with the next section Installing the Fan Assembly Figure 6 6 Removing the fan...

Page 84: ...the back of the chassis Installing the Fan Assembly To install the fan assembly 1 If your unit does not have metal slats insert the fan assembly straight down into the switch moving the wiring harnes...

Page 85: ...ION The motherboard contains static sensitive components Use electrostatic discharge ESD precautions when handling the motherboard 1 Turn off all the power to the switch 2 Remove all power cables and...

Page 86: ...t over the power supply 2 Tilt the front end of the motherboard down about 45 and slide it into the front panel of the switch Lower the rear end of the motherboard so that the metal guides on the chas...

Page 87: ...Telnet Replacing the Chassis To replace the chassis assembly you must remove the switch s GBIC modules cover motherboard power supply or supplies and fan assembly from the current chassis and install...

Page 88: ...ts into a new chassis 1 Install the motherboard See Installing the Motherboard earlier in this chapter 2 Install the fan assembly See Installing the Fan Assembly earlier in this chapter 3 Replace the...

Page 89: ...information for this product always refer to this Series Number This Series Number should not be confused with the marketing name or model number for your Compaq StorageWorks SAN Switch 8 Federal Com...

Page 90: ...led and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in whi...

Page 91: ...received including interference that may cause undesired operation For questions regarding your product contact Compaq Computer Corporation P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 or...

Page 92: ...e Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Mouse Compliance Statement This device complies wi...

Page 93: ...9 30 99 10 32 AM Japanese Notice Taiwanese Notice Laser Devices All Compaq systems equipped with a laser device comply with safety standards including International Electrotechnical Commission IEC 825...

Page 94: ...d herein Allow only Compaq authorized service technicians to repair the laser device Compliance with CDRH Regulations The Center for Devices and Radiological Health CDRH of the U S Food and Drug Admin...

Page 95: ...de Comments Part Number EK BCP24 IA 161355 001 File Name H APPA REGULATORY COMPLIANCE NOTICES DOC Last Saved On 9 30 99 10 32 AM Laser Information Laser Type Semiconductor GaAIAs Wave Length 780 nm 35...

Page 96: ...static electricity from a finger or other conductor can damage system boards or other static sensitive devices This type of damage can reduce the life expectancy of the device To prevent electrostatic...

Page 97: ...a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against t...

Page 98: ...I FCP Complies with ANSI Standard to transmit SCSI commands and data ANSI Fibre Channel protocol Fibre Channel ANSI Standard FC PH Fabric initialization Complies with FC SW 3 2 IP Over Fibre Channel F...

Page 99: ...k Up to 84 480 ft 10 km for long wavelength optical link Chassis types Back to front airflow power supply out front Fabric Management Specifications Table C 2 Fabric Management Specifications Standard...

Page 100: ...C Sweden EN60950 A1 A2 A3 A4 A11 73 23 EEC EN55022 Level A 89 336 EEC Norway EN60950 A1 A2 A3 A4 A11 Finland EN60950 A1 A2 A3 A4 A11 73 23 EEC EN55022 Level A 89 336 EEC Denmark EN60950 A1 A2 A3 A4 A1...

Page 101: ...pecification Value Temperature operating 32 F to 104 F 0 C to 40 C Temperature non operating 31 F to 149 F 35 C to 65 C Operating humidity 5 to 85 RH noncondensing 104 F 40 C Nonoperating humidity 95...

Page 102: ...Table C 6 Power Supply Requirements Feature Requirement Total power 100 watts Input voltage 85 to 265 VAC Input line frequency 47 to 63 Hz Inrush current 10 amps peak 300 usec hot cold start Harmonic...

Page 103: ...idth 1 3 bank central memory 1 9 bezel replacing 6 13 boot straps using B 2 buffers 1 4 buffer to buffer credit 1 4 C cables Ethernet connecting 2 8 Fibre Channel connecting 2 6 specifications 2 4 pow...

Page 104: ...es Number A 1 Compaq StorageWorks SAN Switch 8 compatibility 1 3 components 1 7 defined 1 1 features 1 3 front panel 1 2 introduction 1 1 kit contents 2 1 management methods 1 5 performance 1 5 reliab...

Page 105: ...4 16 illustrated 4 16 diagnostics clearing errors 4 15 commands 4 2 error messages 4 21 5 2 5 8 overview 4 1 diagShow defined 4 16 field descriptions 4 18 illustrated 4 17 dimensions C 4 disabling GB...

Page 106: ...A 2 features Compaq StorageWorks SAN Switch 8 1 3 front panel 1 2 technical 1 4 Federal Communications Commission FCC notice A 1 fiber transmission media 1 3 Fibre Channel cables connecting 2 6 speci...

Page 107: ...ent 1 5 indicators 3 1 installing components 6 14 fan assembly 6 10 Giga Bit Interface Converter modules 2 3 6 6 motherboard 6 12 power supply 6 4 intelligence 1 3 IP address default 3 3 setting 3 3 i...

Page 108: ...1 features 1 3 front panel 1 2 P part numbers FRUs 6 2 parts proper handling B 1 storing B 1 transporting B 1 performance 1 3 1 5 pin designations serial cables 2 5 portLoopbackTest defined 4 6 error...

Page 109: ...emoving components 6 13 cover 6 6 fan assembly 6 8 6 9 Giga Bit Interface Converter modules 6 5 motherboard 6 11 power 4 2 power supplies 6 3 repairs 6 1 replacing bezel 6 13 chassis 6 13 cover 6 6 fa...

Page 110: ...s 5 3 failure action 5 2 illustrated 4 8 static safe containers storing products in B 1 transporting products in B 1 status lights 3 1 storage subsystem connecting 2 6 summarizing test results 4 16 su...

Page 111: ...ory 4 3 SID translation 4 5 static memory 4 4 switch circuitry 4 6 path 4 8 text conventions vii throughput 1 5 tools conductive field service type B 2 U universal ports 1 3 user defined routing 1 4 u...

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