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5-2
Compaq StorageWorks SAN Switch 8 Installation and Hardware Guide
Compaq Confidential – Need to Know Required
Writer: Hilary Stead Project: Compaq StorageWorks SAN Switch 8 Installation and Hardware Guide Comments:
Part Number: EK-BCP24-IA / 161355-001 File Name: F-CH5 ERROR MESSAGES.DOC Last Saved On: 9/30/99 10:29 AM
The error message display pauses after each error and prompts you to press
Enter to continue or Q to quit. Continue pressing Enter until the prompt
=>
displays. Only diagnostic errors are assigned error numbers. If no errors
encountered, the message “No Error” displays.
To display error messages through Telnet:
1.
At the prompt, enter
errShow.
2.
Type
<CR>
to scroll through the error list.
Diagnostic Error Message Formats
If any port fails a diagnostic test, it is marked BAD in the display. To retest a
port that has been marked BAD, clear the port and set the port to OK using the
diagClearError (port#)
command. This command clears the port status only and
does not clear the logs or change the port’s condition. The
diagClearError (port#)
command should only be used during diagnostic procedures to reset a bad port
for retesting. Some messages contain the following abbreviations:
■
sb = should be
■
er = bits in error
NOTE:
If you run the portStatsShow or the diagShow command before you run a test,
errors can display as a result of the normal synchronization process. These errors should
be addressed if the number of errors found increases when running the portStatsShow
command again.
Table 5-1
Probable Failure Actions
Failed Test
Action
ramTest
replace DRAM module or motherboard assembly
portRegTest
replace motherboard assembly
centralMemoryTest
replace motherboard assembly
cmiTest
replace motherboard assembly
cmemRetentionTest
replace motherboard assembly
sramRetentionTest
replace motherboard assembly
continued