Clevo P870KM User Manual Download

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Troubleshooting

7 - 16 Problems and Possible Solutions

When using a

Bluetooth headset the

audio appears to be mono

and not

stereo.

This is a common issue with Bluetooth headsets. To resolve this issue do the
following (you will need to

repeat this procedure

after every

boot up

restart

or when the

system resumes from hibernation

Go to the

Devices & Printers

control panel in

Windows

Double-click the Bluetooth headset.

Click

Connect

to complete the stereo connection.

Go to the

Sound

control panel in

Windows

Right-click (in the

Playback

tab) the Bluetooth Stereo Audio device

(the default device is

Headset

Click

Connect

to complete the stereo connection.

Problem

Possible Cause - Solution

Summary of Contents for P870KM

Page 1: ...V17 5 10 ...

Page 2: ......

Page 3: ...publication This publication and any accompanying software may not in whole or in part be reproduced translated trans mitted or reduced to any machine readable form without prior consent from the vendor manufacturer or creators of this publication except for copies kept by the user for backup purposes Brand and product names mentioned in this publication may or may not be copyrights and or registe...

Page 4: ...um Liechtenstein Denmark Lux embourg Finland Netherlands France Norway Germany Portugal Greece Spain Iceland Sweden Ireland United Kingdom Cyprus Czech Republic Estonia Hungary Latvia Lithuania Malta Slovakia Poland Slov enia ErP Off Mode Power Consumption Statement The figures below note the power consumption of this computer in compliance with European Commission EC regulations on power consumpt...

Page 5: ...owed to sell his product in the European market This product conforms to the essential requirements of the R TTE directive 1999 5 EC in order to attain CE Marking A notified body has determined that this device has properly demonstrated that the requirements of the directive have been met and has issued a favorable certificate of expert opinion As such the device will bear the notified body number...

Page 6: ...o communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Incre...

Page 7: ...t forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body Warning Use only shielded cables to connect I O devices to this equipment You are cautioned that changes or modifications not ex pressly approved by the manufacturer for compliance with the above standards could void your authority to ...

Page 8: ... There may be a remote risk of electrical shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions 5 This product is intended to be supplied by a Listed Power Unit For Specif...

Page 9: ...kind of heating ele ment This is an electrical appliance If water or any other liquid gets into it the computer could be badly dam aged Do not expose the computer to any shock or vibration Do not place it on an unstable surface Do not place anything heavy on the computer Do not expose it to excessive heat or direct sunlight Do not leave it in a place where foreign matter or moisture may affect the...

Page 10: ... and don t forget to save your work Remember to periodically save your data as data may be lost if the battery is depleted 5 Take care when using peripheral devices Do not turn off the power until you properly shut down all pro grams Do not turn off any peripheral devices when the computer is on Do not disassemble the com puter by yourself Perform routine maintenance on your computer Use only appr...

Page 11: ...computer has been dropped or damaged do not touch the poisonous liquid if the LCD panel breaks If there is an unusual odor heat or smoke coming from your computer Bottom Cover Removal Warning Users should not remove any cover s and or screw s for the purposes of device upgrade as this may violate the terms of your warranty If you need to replace remove the hard disk RAM optical device etc for any ...

Page 12: ...plug the power cord be sure to disconnect it by the plug head not by its wire Make sure the socket and any extension cord s you use can support the total current load of all the connected devices Before cleaning the computer make sure it is disconnected from any external power supplies i e AC DC adapter or car adapter Do not plug in the power cord if you are wet Do not use the power cord if it is ...

Page 13: ...welling however this is part of the battery s safety mecha nism and is not a cause for concern Use proper handling procedures when using polymer batteries Do not use polymer batteries in high ambient tempera ture environments and do not store unused batteries for extended periods If you are working in areas of low temperature use the AC DC adapter to power the computer See also the general battery...

Page 14: ...ntative or qual ified service personnel Keep children away from and promptly dispose of a damaged battery Always dispose of batteries carefully Batteries may explode or leak if exposed to fire or improperly handled or discarded Keep the battery away from metal appliances Affix tape to the battery contacts before disposing of the battery Do not touch the battery contacts with your hands or metal ob...

Page 15: ...voltage adapter However check with your travel agent to see if you need any socket adapters 6 Put the notebook in its carrying bag and secure it with the bag s straps 7 If you re taking any peripherals e g a printer mouse or digital camera pack them and those devices adapters and or cables 8 Anticipate customs Some jurisdictions may have import restrictions or require proof of ownership for both h...

Page 16: ...ook in its carrying bag and secure it with the bag s straps 7 If you re taking any peripherals e g a printer mouse or digital camera pack them and those devices adapters and or cables 8 Anticipate customs Some jurisdictions may have import restrictions or require proof of ownership for both hard ware and software Make sure your documents are prepared Power Off Before Traveling Make sure that your ...

Page 17: ...data Pass your computer and disks around the devices Ask security officials to hand inspect them you may be asked to turn it on Note Some airports also scan luggage with these devices Fly safely Most airlines have regulations about the use of computers and other electronic devices in flight These restrictions are for your safety follow them If you stow the notebook in an overhead compartment make ...

Page 18: ...arms wrists and hands in a relaxed position Your knees should be slightly higher than your hips Place your feet flat on the floor or on a footrest if necessary Use a chair with a back and adjust it to support your lower back comfortably Sit straight so that your knees hips and elbows form approximately 90 degree angles when you are working Take periodic breaks if you are using the computer for lon...

Page 19: ...e following precautions Set the Windows Power Plans to turn the screen off after a few minutes of screen idle time Use a rotating moving or blank screen saver this prevents an image from being displayed too long Rotate desktop background images every few days Turn the monitor off when the system is not in use LCD Electro Plated Logos Note that in computers featuring a raised LCD electro plated log...

Page 20: ...XVIII Preface ...

Page 21: ... for Care and Operation VII Servicing IX Power Safety X Polymer Battery Precautions XI General Battery Precautions XII Cleaning XIII Travel Considerations XIII Quick Start Guide Overview 1 1 Advanced Users 1 2 Beginners and Not So Advanced Users 1 2 Warning Boxes 1 2 Not Included 1 3 System Software 1 4 System Startup 1 5 LCD Panel Open 1 6 ...

Page 22: ... Features 1 18 Function Keys Visual Indicators 1 19 Front Rear Views 1 20 Power Converter Dual Adapters 1 21 Right View 1 22 Left View 1 25 Bottom View 1 26 Windows 10 Start Menu 1 27 Right Clicking the Windows Logo In Start Menu 1 28 Start Menu Apps Tiles 1 29 Windows 10 Control Panel 1 31 Settings 1 32 Windows 10 Taskbar 1 33 Video Features 1 34 Power Options 1 37 ...

Page 23: ...Audio Recording 2 7 Setup for Headphones Speakers Line Out Jack 2 8 Touchpad and Buttons Mouse 2 9 Touchpad Sensitivity 2 9 Mouse Properties Control Panel 2 10 Mouse Touchpad Devices 2 12 Power Management Overview 3 1 The Power Sources 3 2 AC DC Adapters and Power Converter 3 2 Battery 3 3 Turning On the Computer 3 4 Shutting the Computer Down 3 5 Power Plans 3 6 Power Saving States 3 8 ...

Page 24: ...ttery Information 3 18 Battery Power 3 18 Conserving Battery Power 3 19 Battery Life 3 20 New Battery 3 20 Recharging the Battery with the AC DC Adapter 3 20 Proper handling of the Battery Pack 3 21 Battery FAQ 3 22 Drivers Utilities What to Install 4 1 Module Driver Installation 4 1 Driver Installation 4 2 Updating Reinstalling Individual Drivers 4 5 User Account Control 4 6 ...

Page 25: ...ipset 4 7 NVIDIA Video VGA 4 7 LAN 4 7 Card Reader 4 7 Touchpad 4 8 Airplane 4 8 Control Center 4 8 MEI Driver 4 8 Thunderbolt 4 8 Audio 4 8 Optional Drivers 4 10 BIOS Utilities Overview 5 1 The Power On Self Test POST 5 2 Failing the POST 5 3 Fatal Errors 5 3 Non Fatal Errors 5 3 The Setup Utility 5 4 ...

Page 26: ...rmance Scaling Advanced Menu Advanced Chipset Control 5 9 FlexiCharger Advanced Menu Advanced Chipset Control 5 9 Software Guard Extensions Advanced Menu Advanced Chipset Control 5 9 VT d Advanced Menu Advanced Chipset Control 5 10 DDI Control Advanced Menu Advanced Chipset Control 5 10 Intel R Thunderbolt Technology Advanced Menu Intel R Thunderbolt 5 11 Security Level Advanced Menu Intel R Thund...

Page 27: ...guration Security Menu 5 19 Boot Menu 5 20 Boot Option Priorities Boot Menu 5 21 UEFI Boot Boot Menu 5 21 Exit Menu 5 22 Modules Overview 6 1 Setting Up SATA RAID Optane or AHCI Mode 6 2 AHCI Mode 6 2 Intel Optane 6 2 RAID 6 2 Intel Rapid Storage Technology Application 6 3 RAID Setup Procedure 6 5 RAID Setup UEFI Enabled 6 6 RAID Setup 2 PCIE SSDs UEFI Enabled 6 11 RAID Setup UEFI Disabled 6 17 ...

Page 28: ...ule Configuration 6 36 Bluetooth WLAN Combo Module 6 38 Intel Bluetooth Combo Driver Installation 6 39 Qualcomm Atheros WLAN AC AD Bluetooth Combo Driver Installation 6 39 Bluetooth Configuration in Windows 6 40 To Make your Computer Discoverable to Bluetooth Devices 6 42 WLAN AC AD WiGig Driver Installation 6 43 Sound Blaster Audio 6 44 Sound Blaster X Fi MB 5 Audio AP Installation 6 44 Intel Sof...

Page 29: ...ptane 6 62 Disabling Intel Optane 6 65 PC Camera 6 67 Camera App 6 68 Taking Pictures Capturing Video 6 70 Trusted Platform Module 6 72 Enabling Managing TPM 6 73 TPM Management in Windows 6 74 TPM Actions 6 76 Troubleshooting Overview 7 1 Basic Hints and Tips 7 2 Backup and General Maintenance 7 3 Viruses 7 4 Upgrading and Adding New Hardware Software 7 5 Problems and Possible Solutions 7 7 Thund...

Page 30: ...Jack A 2 Card Reader A 2 DC In Jack A 2 HDMI Out Port A 2 Line In Jack A 2 Line Out Jack A 3 Microphone In Jack A 3 Mini DisplayPort 1 3 A 3 RJ 45 LAN Jack A 3 Security Lock Slot A 3 Thunderbolt 3 Port USB 3 1 Gen 2 Type C Port A 4 USB 3 0 Port USB 3 1 Gen 1 A 6 Powered USB 3 0 A 6 USB 3 1 Gen 1 A 6 Combo Port A 6 ...

Page 31: ... B 5 Volume System Program B 5 Fan Speed System Program B 5 This system supports Power Saving power B 6 Sleep Button System Program B 6 Desktop Background System Program B 6 Display Switch System Program B 6 Time Zone System Program B 7 TouchPad Camera Device B 7 FlexiAccess Device B 7 Caps Lock Scroll Lock Number Lock Airplane Mode B 7 Left Windows Key Gaming B 7 Headphone Impedance Gaming B 7 Fl...

Page 32: ...g B 17 Flexikey Application B 20 Language Interface B 21 Keyboard Settings Express Key B 25 Enabling Time Record B 27 Keyboard Settings Launch App B 29 Keyboard Settings Express Text B 31 Keyboard Settings Disable B 33 Mouse Settings Express Key B 34 Enabling Time Record for Mouse Settings B 35 Mouse Settings Launch App B 36 Mouse Settings Express Text B 38 Mouse Settings Disable B 40 Statistics B...

Page 33: ... C 5 Wireless Display C 8 Wireless Display Configuration C 9 NVIDIA Control Panel C 11 Change Resolution C 14 Display Devices C 15 Configuring an External Display NVIDIA C 17 Multiple Display Connections to HDMI Out Port Mini DisplayPorts Thunderbolt Port C 21 Multiple External Display Notes C 22 Configure Surround PhysX C 23 Manage 3D Settings C 25 NVIDIA SLI Multi GPU Configuration C 26 G SYNC C...

Page 34: ...ry D 2 Storage D 2 Audio D 2 BIOS D 3 Keyboard Pointing Device D 3 Indicators D 3 Interface D 3 Card Reader D 3 Slots D 3 Communication D 3 Operating System D 3 Security D 4 Features D 4 Power Management D 4 Power D 4 Environmental Spec D 4 Physical Dimensions Weight D 4 ...

Page 35: ...e drivers and utilities essential to the operation or improvement of some of the computer s subsystems Chapter 5 An outline of the computer s built in software or BIOS Basic Input Output System Chapter 6 A quick guide to the computer s PC Camera Wireless LAN Fingerprint Bluetooth WLAN Combo Sound Blaster Audio and Intel modules some of which may be optional depending on your purchase configuration...

Page 36: ...tation more detailed descriptions of the functions setup and system controls are covered in the remainder of the User s Manual but do not worry if you do not understand every thing the first time Keep this manual nearby and refer to it to learn as you go You may find it useful to refer to the notes marked with a as indicated in the margin For a more detailed description of any of the interface por...

Page 37: ...mputer and a hardware component e g a wireless network module It is very important that you install the drivers in the order listed in Table 4 1 on page 4 4 You will be unable to use most advanced controls until the necessary drivers and utilities are properly installed If your system hasn t been properly configured your service representative may have already done that for you refer to Drivers Ut...

Page 38: ...not the case or where you are re configuring your computer for a different system you will find the Windows 10 64 bit operating system is supported Windows OS Note that the information included on the following pages is for Windows 10 only In order to run Windows 10 64 bit your computer requires a minimum 8GB of system memory RAM ...

Page 39: ...he rear of the converter then plug the AC power cords into an outlet and connect the AC power cords to the AC DC adapters and leave them there for 6 seconds or longer Remove the adapter cords from the power converter s DC In jacks and then plug them back in again the battery will now be unlocked 4 Use one hand to raise the lid LCD to a comfortable viewing angle it is preferable not to exceed 134 d...

Page 40: ...t Reader Sensor 6 7 7 4 1 5 9 8 2 5 3 3 Wireless Device Operation Aboard Aircraft The use of any portable elec tronic transmission devices e g WLAN Bluetooth or 3G 4G aboard aircraft is usually prohibited Make sure any wireless modules are OFF i e the system is in Airplane Mode if you are using the computer aboard aircraft Use Fn F11 Airplane Mode key combination to toggle Airplane Mode On Off and...

Page 41: ... Figure 1 3 Top Case 1 Top Case Logo LED 1 1 Top Case Logo LED Note that the Top Case Logo LED may be toggled On Off using the Fn 3 key combina tion The Colors and Modes may be configured using the Keyboard Backlight application see page 1 12 ...

Page 42: ...he Battery is Charging White Caps Lock is Activated Blinking Orange The Battery has Reached Critically Low Power Status White Scroll Lock is Activated Green The Battery is Fully Charged White Hard Disk Activity Orange AC DC Power is Plugged In White Airplane Mode is ON the WLAN Bluetooth 3G 4G Modules are OFF Blinking Orange The Powered USB Port is On see Powered USB 3 0 USB 3 1 Gen 1 Port on page...

Page 43: ...tem will detect and enable it auto matically However spe cial functions hot keys unique to the system s regular keyboard may not work Scr Lk Hold down the Fn Key and Scr Lk to enable scroll lock number lock and check the LED indi cator for status Numerical Play Pause Key Function Keys Scr Lk Key Fn Key Game Control Keys Num Lk Key Windows Logo Key Menu Application Key Numerical Keypad Special Char...

Page 44: ...nter gives quick access to frequently used controls and enables you to quickly turn the camera Touch Pad on off see Appendix B for full details Figure 1 5 Control Center Control Center Access To run the Control Cen ter press the Fn Esc key combination or double click the icon in the noti fication area of the taskbar Close the Control Center by clicking the close icon in the top right of the panel ...

Page 45: ... launch the keyboard backlight application to configure the settings see overleaf Table 1 2 Main Keyboard LEDs Main Keyboard Colored LED Function key Combinations Fn Launch Keyboard Backlight Application Fn Toggle Keyboard Backlight LED On Off Fn Keyboard Backlight LED Low Fn Keyboard Backlight LED High Fn Toggle the Left keyboard LED On Off Fn Toggle the Middle keyboard LED On Off Fn Toggle the R...

Page 46: ...oards The Keyboard Backlight application can be accessed by pressing the Fn plus key or by clicking the Flexikey button in the Gaming section of the Control Center and then clicking the Backlight tab Figure 1 6 Keyboard Backlight Application Help Butt Keyboard Sections Color Swatches Effects Buttons ...

Page 47: ...allows you to select a range of colors for your keyboard backlight by clicking on the color required You can choose to display the swatch either in Full Color or as a 256 Color Scheme Click the Custom mode button to select any colors from the swatch and to apply your chosen colors to parts of the keyboard and Top Case Logo LED if applicable Figure 1 7 Keyboard Backlight Color Swatches Full Color S...

Page 48: ...n the keyboard Click Save when exiting the application to retain the setting Table 1 3 Mode Buttons Mode Buttons Random Color Wave Up Down Custom Display Configure Keyboard Sections Colors Dancing Effect Breathe All Colors Tempo Beat Cycle Colors Flashing Illumination Keys Note that the keyboard illumi nation increase decrease keys may be used to config ure the keyboard LED in Cus tom Mode only ...

Page 49: ... Logo LED the Top Case Logo LED supports 256 colors only Click the keyboard or top case icon to switch between them Keyboard and Top Case Logo LED Sections The bottom right section of the application allows you to select partial areas or all of the keyboard and Top Case Logo LED on which to apply the color changes and effects Figure 1 8 Preview Keyboard Top Case Logo LED Sections ...

Page 50: ...on allows you to save up to 3 sets of color and effect combinations Click Save when exiting the application to retain the settings Figure 1 9 Sets Save Exit Click Exit to quit the application without saving or Save to exit and retain the settings Figure 1 10 Save Exit ...

Page 51: ...d to disable certain keys The application can also be used to configure the mouse buttons to create hotkeys for gaming etc All the configuration settings are retained under up to12 profiles to which the settings are applied Click Flexikey in the Gaming section of the Control Center or the click the icon in the notification area of the taskbar to launch the application see Appendix B for full detai...

Page 52: ...is is useful in gaming or when using applications which have a complex set of keyboard shortcuts LAUNCH APP This simply assigns single keys or mouse clicks to launch any program s or application s executable file EXPRESS TEXT With this you can assign single keys or mouse clicks to send commonly used strings of text DISABLE Use this function to disable any keyboard keys or mouse buttons STATISTICS ...

Page 53: ...er Fn Control Center Toggle see over Fn Play Pause in Audio Video Programs Fn Display Toggle Fn Touchpad Toggle Fn Brightness Decrease Increase Fn Turn LCD Backlight Off Press a key to or use Touchpad to turn on Fn PC Camera Power Toggle Fn Mute Toggle Fn Airplane Mode Toggle Fn Volume Decrease Increase Fn Sleep Toggle Fn Power Button Powered USB 3 0 Port Power Toggle Fn Backspace Flexikey Enable ...

Page 54: ...to power the system see over Overheating To prevent your computer from overheating make sure nothing blocks the vent s fan intake s while the computer is in use Caution Vents Fan Intakes Outlets The area around the vents fan intakes outlets on the bottom and at the rear of the computer can get quite hot after extended use so try not to touch this area if you need to lift or move the computer Eject...

Page 55: ...sing high end games and 3D applications etc Attach the power converter to the DC In jack at the rear of the computer make sure you remove any protective covers then plug AC DC adapters into the jacks at the rear of the converter Plug the AC power cords into an outlet and connect the AC power cords to the AC DC adapters 1 1 Figure 1 13 Power Converter and Dual Adapters 1 LED Indicators will be illu...

Page 56: ...curity Lock Slot 1 3 4 5 6 Model B Multi in 1 Card Reader The card reader allows you to use the most popular digital storage card formats MMC MultiMedia Card RSMMC SD Secure Digital Mini SD SDHC SDXC Up to UHS II 2 Thunderbolt Port Devices When plugging a device into a Thunderbolt port allow 30 seconds for the system to scan and recognize the connected device see over for information on ejecting T...

Page 57: ...skbar in the Desktop App and click on the Safely Remove Hardware and Eject Media icon 2 Click on Eject Thunderbolt Device Name 3 When you see the Safe to Remove Hardware message you can remove the cable USB 3 1 Port Speed Note that when a single USB device is plugged in to a USB 3 1 Gen 2 port the data transfer speed will be 10Gbps how ever when two devices are plugged in to both USB 3 1 Gen 2 por...

Page 58: ...I to mDP Default Setting 1 DDI to TBT 2 DDI to TBT Thunderbolt 3 Port 1 Disabled Enabled Enabled Thunderbolt 3 Port 2 Disabled Disabled Enabled Mini DisplayPort 1 Enabled Disabled Disabled Mini DisplayPort 2 Enabled Enabled Disabled 4 3 4 4 4 5 4 6 4 5 6 3 Thunderbolt Ports for Display The display configuration for the Thunderbolt ports and Mini Display Ports can be set up in the BIOS see DDI Cont...

Page 59: ...stem is off but still powered by the AC DC adapter plugged into a working outlet or powered by the battery with a capacity level above 20 this may not work with cer tain devices see page 7 12 Toggle power to this port by using Fn power button 3 5 2 7 6 1 2 Ejecting USB Devices In order to prevent system problems do not simply directly pull cables out from the USB port when removing USB devices Go ...

Page 60: ...ents fan intakes outlets on the bottom and at the rear see page 1 20 of the comput er can get quite hot after ex tended use so try not to touch this area if you need to lift or move the computer Bottom Cover Removal Warning Do not remove any cover s and or screw s for the purposes of device upgrade as this may violate the terms of your warranty If you need to replace remove the hard disk RAM optic...

Page 61: ...st of the apps control panels utilities and programs within Windows 10 can be accessed from the Start Menu by clicking the icon in the taskbar in the lower left corner of the screen or by pressing the Windows Logo Key on the keyboard Figure 1 17 Windows Start Menu Desktop ...

Page 62: ...con or use the Windows Logo Key X key combination to bring up an advanced Context Menu of useful features such as Control Panel Programs and Features Power Options Task Manager Search File Explorer Command Prompt Device Manager and Network Connections etc Figure 1 18 Right Click Windows Logo in Start Menu Right Click Icon ...

Page 63: ...apps and many more will be installed as you add more applications etc Not all of these apps can fit on the screen so may need click and drag the handles at the edge of the screen to expand the menu in order to view all the apps you can use the scroll bar to move up and down the screen Figure 1 19 Expanding the Start Menu ...

Page 64: ...programs to the Start Menu Right Click on a program s icon and select Pin to Start from the drop down menu To remove an app or program from the Start Menu right click the icon and select Unpin from Start You can use the same method to pin apps pro grams to from the taskbar select pin to taskbar unpin this program from the taskbar Figure 1 20 Pin to Start Unpin from Start ...

Page 65: ...mber of ways in Windows 10 Figure 1 21 Windows 10 Control Panel Access Right click the Start Menu icon in the taskbar in the lower left corner of the screen and select Control Panel from the menu Press the Windows logo key on your keyboard and X to bring up the context menu and then press P to bring up the Control Panel Type Control Panel into the Search box in the taskbar and click on the icon wh...

Page 66: ... in the Start Menu and also as an App gives you quick access to a number of system settings control panels allowing you to adjust settings for System Devices Network internet Personalization Ac counts Time language Ease of Access Privacy and Update security Figure 1 22 Settings ...

Page 67: ... the taskbar in the bottom right of the screen Some of the Control Panels and appli cations referred to throughout the course of this manual can be accessed from here Figure 1 23 Taskbar You can pin unpin apps to from the taskbar in much the same way as you can to the Start screen see Pining Unpinning Apps Programs to from the Start Menu on page 1 30 Taskbar Taskbar Pinned Programs and Apps Notifi...

Page 68: ... appropriate port and turn it on 2 Press the P key combination 3 Click on any one of the options from the menu to select PC screen only Duplicate Extend or Second screen only 4 You can also click Connect to a wireless display at the bottom of the Project screen and follow the steps to connect to any wireless enabled display NVIDIA Video Driver Controls More detailed video controls are provided by ...

Page 69: ...t the display by right clicking the desktop and selecting Display Settings Figure 1 25 2 Adjust the settings using the sliders in the menu or click Advanced display settings Figure 1 25 to change resolution 3 Click Apply to save any changes made to resolution Figure 1 25 Display Settings 1 2 2 1 ...

Page 70: ...ct NVIDIA Control Panel Figure 1 26 OR 2 Double click the icon Figure 1 26 in the Windows control panel Figure 1 26 NVIDIA Control Panel 1 2 1 2 Make sure you run the GeForce Experience app after installing all the drivers internet connection required and then restart the computer and run the app a second time ...

Page 71: ... or Restart you can also add Hibernate Sleep to the menu see page 1 38 To fully control all the power options including Hibernate mode go to the Power Options control panel and configure the power button sleep button and lid to perform the function selected Figure 1 27 Shut Down Restart Using the Power Button 1 Go to the Start Menu 2 Click the Power button 3 Select the power state required from th...

Page 72: ...en displaying Lock Sign out Change a password Task Manager and Switch User If you click the Power icon in the lower right corner of the screen a power management option menu appears to display Sleep Hibernate Shut down and Restart Adding Hibernate Sleep to the Power Men 1 Go to the Power Options Hardware and Sound control panel 2 Click Choose what the power buttons do 3 Click Change settings that ...

Page 73: ... Chapter 2 Storage Devices Mouse Audio Overview Read this chapter to learn more about the following main features and components of the computer Hard Disk Drive Solid State Drive Multi in 1 Card Reader Audio Features Touchpad and Buttons Mouse ...

Page 74: ...isk drives see Storage on page D 2 for specification information how ever you will need to contact your distributor supplier to do this in order to avoid violating the terms of your warranty Bottom Cover Removal Warning Do not remove any cov er s and or screw s for the purposes of device upgrade as this may vio late the terms of your warranty If you need to replace remove the hard disk for any rea...

Page 75: ...rd disk s Make sure you install the Card Reader driver see Card Reader on page 4 7 Note Some of these cards require PC adapters that are usually supplied with the cards Push Push Card Reader The card reader fea tures a push in push out card insertion and ejec tion mechanism Simply push the card to insert and eject it however Ms Duo cards require an adapter Figure 2 1 Right View 1 Card Reader MMC M...

Page 76: ...sted by means of the Fn F5 F6 key combination see Table 1 4 on page 1 19 Volume Adjustment The sound volume level can be clicking using the volume control icon in the notification area of the taskbar Figure 2 2 Realtek Audio Manager See Audio Setup for HDMI on page C 5 for a description of the audio configuration when connecting an HDMI supported display device See Sound Blaster Audio HDMI Display...

Page 77: ... Configuration tab 4 Select 5 1 or 7 1 Speaker from the Speaker Configuration pull down menu Volume Adjustment The sound volume level is set using the volume control within Windows and the volume func tion keys on the comput er Click the volume icon in the notification area to check the set ting Headphone Configuration It is recommended that you set the Speaker Configuration to Ste reo not to 5 1 ...

Page 78: ... Only 7 As you plug in each cable a dialog box will pop up 8 Click to put a check in the appropriate box according to the speaker plugged in e g Rear Speaker Out and then click OK to save the setting 9 Click OK to exit Realtek HD Audio Manager Headset Playback If you are using a head set with a microphone then you may need to configure the audio set up if you want to listen to the microphone throu...

Page 79: ...n Classic View 2 Click Realtek HD Audio Manager or right click the notification area icon and select Sound Manager 3 Click Microphone Effects tab in Microphone tab and then click to select Noise Suppression button or adjust the Recording Volume level to around 60 to obtain the optimum recording quality 4 Click OK to close the control panel and save the settings Figure 2 4 Realtek Audio Manager Rec...

Page 80: ...y putting a check in the box alongside it and clicking OK failure to do so may result in sound coming through the connected headphones speakers and the internal speakers at the same time 3 To make sure the pop up menu appears see sidebar Auto Pop Up Dialog You should enable the auto pop up dialog to automatically detect when a device has been plugged in If disabled double click connector settings ...

Page 81: ...nd right buttons are divided roughly down the mid dle Press the left button zone for a left click and right button zone for a right click action Touchpad Cleaning In order to improve pad performance it is neces sary to keep the surface clean and free of finger prints and marks etc Use a soft dry cleaning cloth to keep the pad surface clean Disabling the Pad Use the Fn F1 or Con trol Center button ...

Page 82: ...el 3 Click Mouse Hardware and Sound Devices and Printers 4 Click the menu headings tabs to adjust your mouse preferences Disabling the Touchpad If you need to disable the Touchpad for any reason e g you may find that when using the computer s internal keyboard you acciden tally trigger the Touch pad when resting your wrists or palms on it you can do so by using Fn F1 key combina tion Figure 2 7 Mo...

Page 83: ...Storage Devices Mouse Audio Mouse Properties Control Panel 2 11 2 Figure 2 8 Mouse Properties Control Panels ...

Page 84: ...ngs item in the Start Menu this is also as an App or All Settings in the Action Center 2 Click Devices 3 Click Mouse touchpad Disabling the Touchpad If you need to disable the Touchpad for any reason e g you may find that when using the computer s internal keyboard you acciden tally trigger the Touch pad when resting your wrists or palms on it you can do so by using Fn F1 key combina tion Figure 2...

Page 85: ... by clicking the Touchpad button to turn it off You can set the system to automatically disable the internal Touchpad when an ex ternal USB point device e g a USB mouse is attached Click Leave touchpad on when a mouse is connected to off Figure 2 10 Mouse Touchpad Touchpad turned off when mouse connected ...

Page 86: ...ant to use the tap feature The Delay feature helps prevent recognizing taps on the pad by accident by recog nizing when your palm is resting on it or brushing its surface while you are typing Use the drop down menu to either turn of any delay or to adjust the delay to your preference Figure 2 11 Mouse Touchpad Adjust Delay ...

Page 87: ...ou to use a specific gesture or taps on the surface of the pad to perform specific actions to manipulate documents objects and applications and these may be en abled or disabled by clicking on the appropriate button Figure 2 12 Mouse Touchpad Taps and Gestures ...

Page 88: ...ightly separated on the Touchpad surface and slide both fingers in the direction required in a straight con tinuous motion The two finger pinch to zoom gesture can be used to perform the same function as a scroll wheel in Windows applications that support CTRL scroll wheel zoom functionality Place two fingers on the pad for best results use the tips of the fingers and slide them apart to zoom in o...

Page 89: ...igured may be used to trigger Cortana Search or the Action Center The three finger drags slides gesture may be used to enhance navigation with a variety of applications such as browsing the Internet or scrolling through a photo viewer Figure 2 15 Mouse Touchpad Select Actions Figure 2 16 Slide Gesture ...

Page 90: ...Storage Devices Mouse Audio 2 18 Mouse Touchpad Devices 2 The following is an overview of the main gestures you can use with your Touchpad Figure 2 17 Touchpad Gestures ...

Page 91: ...r Plans Power Saving States Configuring the Power Buttons Battery Information The computer uses enhanced power saving techniques to give the operating system OS direct control over the power and thermal states of devices and processors For example this enables the OS to set devices into low power states based on user set tings and information from applications OS Note Power management functions wi...

Page 92: ...ing the battery will be locked to not power the system until first connected to thepower converter and AC DC adapters and initially set up as below Attach the power converter to the DC In jack at the rear of the computer then plug AC DC adapt ers into the jacks at the rear of the converter then plug the AC power cords into an outlet and con nect the AC power cords to the AC DC adapters and leave t...

Page 93: ...let is unavailable Battery life varies depending on the applications and the configuration you re using To increase battery life let the battery discharge completely before recharging see Battery FAQ on page 3 22 We recommend that you do not remove the battery For more information on the bat tery please refer to Battery Information on page 3 18 ...

Page 94: ...ton when it is pressed for less than 4 seconds pressing and holding the power button for longer than this will shut the computer down Use Power Options Hardware and Sound in the Windows control panel to configure this feature Power Button as Stand by or Hibernate Button You can use the OS s Power Options control panel to set the power button to send the system into Stand by or Hibernate mode see y...

Page 95: ...t hard disk or system problems Use the Power item in the Start Menu and select Shut down You can also use the context menu right click the Start Menu icon or press the Windows logo X key combination to Sign out Sleep Hibernate Shut down and Restart If you want to add Hibernate Sleep to the Power Menu see Adding Hibernate Sleep to the Power Menu on page 3 11 Figure 3 1 Shut Down Restart ...

Page 96: ...ff after a specified time and to send the computer into Sleep after a period of inactivity Click Change plan settings and then click Change advanced power settings to ac cess further configuration options in Advanced Settings Resuming Operation See Table 3 1 on page 3 12 for informa tion on how to resume from a power saving state Password It is recommended that you enable a password on system resu...

Page 97: ...ower Choose High performance you may need to click Show additional plans to view the High performance plan for maximum performance when the computer is pow ered from an AC power source Choose the Power saver bear in mind that this scheme may slow down the overall performance of the computer in order to save power for maximum power saving when the computer is battery DC power pow ered Figure 3 3 Po...

Page 98: ... you last left off what was on your desktop without reopening the application s and file s you last used If your mobile PC in Sleep is running on battery power the system will use only a minimum amount of power After an extended period the system will save all the information to the hard disk and shut the computer down before the battery becomes depleted To add Sleep to the Power Menu see Adding H...

Page 99: ...urn you to where you last left off within seconds You should put your mobile PC into Hibernate if you will not use the computer for a period of time and will not have the chance to charge the battery To add Hibernate to the Power Menu see Adding Hibernate Sleep to the Power Menu on page 3 11 Shut down You should Shut down the computer if you plan to install new hardware plan to be away from the co...

Page 100: ...er buttons do on the left menu in Power Options to bring up the menu Password Protection It is recommended that you enable a password on wake up in order to protect your data However you can dis able this setting from the Power Options menu by clicking Require a password on wakeup in the left menu and se lecting the options click Change settings that are currently unavail able Figure 3 5 Power Opt...

Page 101: ...s 1 Go to the Power Options Hardware and Sound control panel 2 Click Change settings that are currently unavailable 3 Click Choose what the power buttons do 4 Click to put a check in the Hibernate Sleep box under Shutdown settings 5 Click Save Changes and close the control panel Figure 3 6 Power Options Define Power Buttons Shutdown Settings ...

Page 102: ...n F12 Key Combo Hibernate Off battery Press the Power Button Orange AC DC adapter Display Turned Off Green Press a Key or Move the Mouse Touchpad Table 3 1 Resuming Operation Closing the Lid If you have chosen to send the computer to Sleep when the lid is closed raising the lid will wake the system up Power Button When the computer is on you can use the power button as a Sleep Hibernate Shut Down ...

Page 103: ...on to toggle the Control Center on off 2 Click either the Performance Balanced or Power Saving button PowerConservation Modes The Power Saving set ting will result in maxi mum power saving but with the possible loss of some performance Setting the mode to Bal ance will give power saving matched with performance Performance will give optimum computer per formance but with less power conservation No...

Page 104: ...itch User Sign out Change a password and Task Manager options If you click the Power icon in the lower right corner of the screen a power management option menu ap pears to display Sleep Shut down and Restart To fully control all the power options including Hibernate mode go to the Power Options control panel and configure the power button sleep button and lid to per form the function selected Fig...

Page 105: ...ower Controls The Settings item in the Start Menu and also as an App gives you access to a num ber of power settings control panels which enable you to quickly adjust power op tions Click System to access the menu including the power option settings Figure 3 9 Settings ...

Page 106: ...3 Battery Saver Battery Saver will display the battery level and by clicking Battery Use you can see the current state of battery usage by application etc Click Battery saver settings to adjust the battery saver level Figure 3 10 Settings Battery Saver ...

Page 107: ...ttings Menu Power Controls 3 17 3 Power Sleep Power sleep gives you quick access to Screen and Sleep settings Click Addi tional power settings to go to the main power options control panel Figure 3 11 Settings Power Sleep ...

Page 108: ...tery levels from power plan Change plan settings Change advanced power settings see Figure 3 3 on page 3 7 Click the battery icon in the notification area to see the current battery level and charge status you can also click Power sleep settings to access the Settings menu to quickly adjust power settings Low Battery Warning When the battery is criti cally low immediately connect the AC DC adapter...

Page 109: ... it is not powered by the AC DC adapter Reduce the amount of time before the display is turned off Close wireless Bluetooth modem or communication applications when they are not being used Disconnect remove any unnecessary external devices e g USB devices ExpressCards etc Windows Mobility Center The Windows Mobility Center control panel provides an easy point of access for information on battery s...

Page 110: ...recharges when the AC DC adapter is attached and plugged into an electrical outlet If the computer is powered on and in use it will take several hours to fully recharge the battery When the computer is turned off but plugged into an electrical outlet battery charge time is less Refer to Top Case on page 1 7 for information on the battery charge status and to Battery FAQ on page 3 22 for more infor...

Page 111: ... Discard used battery according to the manufacturer s in structions Damaged Battery Warning Should you notice any physical defects e g the battery is bent out of shape after being dropped or any unusual smells emanating from the notebook battery shut your computer down immediately and contact your distributor supplier If the battery has been dropped we do not recommend using it any further as even...

Page 112: ...s down due to a low battery Don t turn off the computer even if a message indicates the battery is critically low just let the computer use up all of the battery power and shut down on its own 1 Save and close all files and applications 2 Create a power plan for discharging the battery and set all the options to Never Figure 3 14 Power Plan Create ...

Page 113: ...anagement Battery Information 3 23 3 3 Click Change plan settings after creating it and click Change plan settings Change advanced power settings Figure 3 15 Change Plan Settings Change Advanced Power Settings ...

Page 114: ... battery options 5 Choose the options below click Yes if a warning appears Low battery levels 0 Critical battery Levels 1 Low battery action Do Nothing Critical battery action On battery Shut Down Critical battery action Plugged in Do Nothing Figure 3 16 Power Options Advanced Settings Battery ...

Page 115: ...harge the battery When charging the battery don t stop until the LED charging indicator light changes from orange to green How do I maintain the battery Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges ...

Page 116: ...Power Management 3 26 3 ...

Page 117: ...e drivers and utilities necessary for the proper operation of the computer Ta ble 4 1 on page 4 4 lists what you need to install and it is very important that the drivers are installed by the method outlined in this chapter and in the order indicated Note that the information on the following pages is for Windows 10 64 bit only Module Driver Installation The procedures for installing drivers for t...

Page 118: ...ice Drivers Utilities User s Manual disc into an attached DVD drive 2 Click the message Tap to choose what happens with this disc 3 Click Run autorun exe 4 Click Install Drivers button or Option Drivers button to access the Optional driver menu Figure 4 1 Drivers Installer Screen 1 ...

Page 119: ...installed in this order which is the same as that listed in the Drivers Installer menu below 6 Click to select the driver you wish to install you should note down the drivers as you install them 7 Follow the instructions for each individual driver installation procedure as listed on the following pages Figure 4 2 Install Drivers ...

Page 120: ... Setting Up SATA RAID Optane or AHCI Mode Page 6 2 NVIDIA Video VGA Page 4 7 Wireless LAN Module Page 6 29 LAN Page 4 7 Fingerprint Module Configuration Page 6 36 Card Reader Page 4 7 Bluetooth WLAN Combo Module Page 6 38 Touchpad Page 4 8 WLAN AC AD WiGig Driver Installation required WLAN Bluetooth AC AD combo modules only Page 6 43 Airplane Page 4 8 Sound Blaster Audio Page 6 44 Control Center P...

Page 121: ...l drivers it may be necessary to uninstall the original driver To do this go to the Control Panel in the Windows OS and double click the Programs icon Programs Unin stall a program Click to select the driver if it is not listed see below and click Uninstall and then follow the on screen prompts it may be necessary to restart the computer Reinstall the driver as outlined in this chapter If the driv...

Page 122: ...ws New Hardware Found If you see the message New Hardware Found dur ing the installation procedure other than when out lined in the driver install procedure click Cancel to close the window and follow the installation proce dure Driver Installation General Guidelines The driver installation procedure outlined in this Chapter and in Chapter 7 Options Modules are accurate at the time of going to pre...

Page 123: ... is required run the NVIDIA GeForce Experience by clicking the desktop icon or App 6 Restart the computer and run the application again after restart Note After installing the video driver go to the Dis play Display Settings control panel to adjust the vid eo settings to the highest resolution LAN Note If the computer enters a deep sleep mode during installation you will be prompted to plug in a n...

Page 124: ...sure you have installed the Touchpad driver before installing the Control Center AP 1 Click 7 Install Control Center AP Yes 2 Click Next Install 3 Click Finish to restart your computer see Flexikey Application on page 1 17 and Appendix B MEI Driver 1 Click 8 Install MEI Driver Yes 2 Click Next 3 Click the check box to accept the license and then click Next 4 Click Next 5 Click Finish Thunderbolt 1...

Page 125: ...r Audio on page 6 44 and Intel Rapid Storage Technology driver see Intel Rapid Storage Technology on page 6 55 required for AHCI RAID mode Windows Update After installing all the drivers make sure you enable Check for updates in order to get all the latest security updates etc all updates will include the latest hotfixes from Microsoft To enable Windows Update make sure you are con nected to the i...

Page 126: ...er Installation 4 Optional Drivers See the pages indicated in Table 4 1 on page 4 4 for the driver installation procedures for any modules in cluded in your purchase option Figure 4 3 Optional Drivers Installer Screen Models A B ...

Page 127: ...et tings you find and any changes you make This information could be useful if your system ever needs servicing There is one general rule Don t make any changes unless you are sure of what you are doing Many of the settings are required by the system and changing them could cause it to become unstable or worse If you have any doubts consult your service representative BIOS Screens Note that the BI...

Page 128: ...will display a system summary and prompt you to run Setup If there are no problems the Setup prompt will disappear and the system will load the operating system Once that starts you can t get into Setup without rebooting BIOS Settings Warning Incorrect settings can cause your system to malfunction To correct mistakes return to Set up and restore the Opti mized Defaults with F3 UEFI Boot POST When ...

Page 129: ...al Errors This kind of error still allows you to boot You will get a message identifying the problem make a note of this message and you can then press F7 the F7 on screen will be highlighted to illustrate that the system is processing the request for boot op tions Press F2 give the system a few seconds to enter Setup the F2 on screen will be highlighted to illustrate that the system is processing...

Page 130: ...ted to illustrate that the system is processing the request during the POST or press F7 for boot options If you get a Keyboard Error usually because you pressed F2 too quickly just press F2 again If the computer is already on reboot using the Ctrl Alt Delete combination and then hold down F2 when prompted The Setup main menu will appear To see the boot options press F7 BIOS Settings Warning Incorr...

Page 131: ... are confusing press F1 to call up a General Help screen and then use the arrow keys to scroll up or down the page The Item Specific Help on the upper right side of each screen explains the highlight ed item and has useful messages about its options If you see an arrow next to an item press Enter to go to a sub menu on that sub ject The sub menu screen that appears has a similar layout but the Ent...

Page 132: ...Menu The hour setting uses the 24 hour system i e ØØ midnight 13 1 pm If you can change the date and time settings in your operating system you will also change these settings Some applications may also alter data files to reflect these changes Figure 5 2 Main Menu ...

Page 133: ...nfiguration of any devices on the off board SATA NVMe Controller if applicable System Extended Memory Main Menu This item contains information on the system memory and is not user configurable The system will auto detect the amount of memory installed MB Series BIOS Revision KBC EC firmware Revision VGA Card Mac Ad dress Main Menu This item contains information on the BIOS version and the identifi...

Page 134: ...dvanced Menu Advanced Chipset Control Advanced Menu The sub menu here allows you to change the settings for the GPU Performance Scaling FlexiCharger Software Guard Extensions VT d and to DDI Control it as required Figure 5 3 Advanced Menu ...

Page 135: ...40 See the sidebar warning for information on running the FlexiCharger for an ex tended period as this is not recommended Software Guard Extensions Advanced Menu Advanced Chipset Control Intel provides SGX which is a set of instructions allowing user level code a degree of security and privacy from the operating system This is disabled by default and should be enabled before installing the driver ...

Page 136: ...Port 1 DDI to TBT Thunderbolt or 2 DDI to TBT here to support external displays connected to these ports see Figure 1 14 on page 1 22 Thunderbolt 3 Ports Disabled Default Setting Thunderbolt 3 1 Port Enabled Thunderbolt 3 2 Ports Enabled BIOS Settings Display Digital Interface DDI Control PORT DDI to mDP Default Setting 1 DDI to TBT 2 DDI to TBT Thunderbolt 3 Port 1 Disabled Enabled Enabled Thunde...

Page 137: ...isable the Intel R Thunderbolt port support from this menu see over The Thunderbolt port is enabled by default as a data port in Legacy Mode Thunderbolt Port Set for Display When a display only con nection for the Thunderbolt port is enabled see Table 5 1 on page 5 10 Figure 5 5 Advanced Chipset Control Advanced Menu ...

Page 138: ...nection The connection manager will request approval from the host and auto approval may be given based on the unique ID of the connecting device If you set a one time saved key only then the host will write a unique ID to a device to ensure only approved devices can connect The connection manager will request approval from the host and auto approval is only given if the host challenge to the devi...

Page 139: ...e also CPU Memory Overclocking Support on page B 11 Overclocking Issues If you get any errors due to changing overclocking set tings e g a black screen to reset the computer press and hold the Fn D key combination for the CPU reset or Fn G for the GPU reset and the power button This will change the over clocking settings back to the defaults Note overclocking the sys tem CPU Memory GPU may cause h...

Page 140: ...D Optane or AHCI Mode on page 6 2 for details Make sure you install the Intel Rapid Storage Technology application if you have set the SATA Mode to Intel RST Premium for RAID OR Intel Optane or to AHCI Intel Rapid Storage Technology on page 6 55 Intel Optane Intel Optane is a combination of a compatible memory device and Intel Rapid Technology soft ware This combination is designed to speed up you...

Page 141: ... prevent system problems Power On Boot Beep Advanced Menu Use this menu item to enable disable the beep as the computer starts up Battery Low Alarm Beep Advanced Menu Use this menu item to enable disable the battery low alarm beep SATA Mode Selection If you have installed the Windows OS with ei ther AHCI or Intel RST Premium mode en abled DO NOT disable the set mode if you wish to disable the set ...

Page 142: ...is will not affect access to the computer OS only the Aptio Setup Utility Security Menu The changes you make here affect the access to the Setup utility itself and also access to your machine as it boots up after you turn it on These settings do not affect your machine or network passwords which will be set in your software OS Figure 5 8 Security Menu ...

Page 143: ...y menu items in the Aptio Setup Utility cannot be modified in user mode Note You can only set the user password after you have set the supervisor pass word Password on boot Security Menu Specify whether or not a password should be entered to boot the computer you may only set a password on boot if a supervisor password is enabled If Enabled is selected only users who enter a correct password can b...

Page 144: ...p process Secure Boot is available as a menu option if you have enabled UEFI Boot see Boot Menu on page 5 20 Enabling Secure Boot will bring up the Secure Boot Mode menu to enable you to configure Secure Boot as Standard with a fixed secure boot policy or Custom which enables you to make changes to the Key Management database Figure 5 9 Security Secure Boot Key Management ...

Page 145: ...usted Platform Module TPM support and to configure the Security Device Support Select TPM Configuration and press Enter to access the sub menu Press Enter to access the Security Device Support menu and select Enable to support TPM see Trusted Platform Module on page 6 72 for details Figure 5 10 Security Device Support ...

Page 146: ...m on that device it will try to load it from the next device in the order specified in the Boot Option Priorities Figure 5 11 Boot Menu BIOS Screens Note that the BIOS screens pictured on these pages are intend ed for guidance in set ting up your system s BIOS BIOS versions are sub ject to constant change and revision therefore your computer s actual screens may appear slightly different from thos...

Page 147: ...enu Enable disable UEFI Boot from this menu The Unified Extensible Firmware Inter face UEFI specification provides a clean interface between operating systems and platform firmware at boot time In contrast to BIOS UEFI defines a set of standard boot and runtime services The Network Stack item will be enabled as an option un der UEFI Boot UEFI Boot is enabled for your system by default It is recomm...

Page 148: ...sing to Discard Changes or Exit Discarding Changes will wipe out any changes you have made to the Setup You can also choose to restore the original Setup defaults that will re turn the Setup to its original state and erase any previous changes you have made in a previous session Figure 5 12 Exit Menu ...

Page 149: ...ion purchased If you are unsure please contact your service representative The chapter includes information on the following Setting Up SATA RAID Optane or AHCI Mode Wireless LAN Module Fingerprint Reader Module Bluetooth WLAN Combo Module WLAN AC AD WiGig Driver Instal lation Sound Blaster Audio Intel Software Guard Extensions Driver Intel Rapid Storage Technology PC Camera Trusted Platform Modul...

Page 150: ...memory device and Intel Rapid Technology software This combination is designed to speed up your system per formance by caching boot data executables frequently accessed data and system page files to an non volatile low latency Intel Optane SSD Contact your distributor or supplier to see if your system supports this technology RAID To configure your RAID Redundant Array of Independent Disks system ...

Page 151: ...th UEFI disabled legacy mode does not support PCIe SSDs AHCI mode with the IRST driver installed does not support PCIe SSDs After setting the SATA mode to Intel Optane and installing the Intel Rapid Storage Technology application DO NOT uninstall the Intel Rapid Storage Technology application See RAID Setup Procedure on page 6 5 or Intel Optane Setup Proce dure on page 6 22 for further details Not...

Page 152: ... protection as data can simply be copied from a healthy disk to a replacement for any failed disk A Striped Array RAID 0 is NOT fault tolerant The failure of one drive will result in the loss of all data in the array It is de signed to increase disk performance by spreading the I O load across the channels and drives SATA Mode Selection The SATA mode selection should be made before installing your...

Page 153: ... driver see IRST Driver Installation on page 6 55 Run the Intel Rapid Storage Technology application to manage your RAID vol ume as instructed in Intel Rapid Storage Technology for RAID Systems on page 6 56 See also Deleting a RAID Windows 10 on page 6 21 however backup up any necessary files and data before deleting a RAID as doing so will result in the loss of all data on the RAID volumes Adding...

Page 154: ...D drive A hard disk installed in the Primary HDD bay and a second identical hard disk installed in the Secondary HDD bay OR Two Identical solid state drives The Device Drivers Utilities User s Manual disc 1 Start up your notebook computer and press F2 to enter the BIOS 2 Go to the Boot menu select UEFI Setting and press Enter see page 5 20 3 Set UEFI Boot to Enabled 4 Press Esc to exit the menu an...

Page 155: ...u can now setup your RAID volume using any two installed disks 11 Go to Name and press Enter 12 Type a name of your choice for your RAID volume and press Enter Figure 6 1 Create RAID Volume Advanced Intel R Rapid Storage Technology Figure 6 2 Name the RAID Volume Advanced Intel R Rapid Storage Technology ...

Page 156: ... Table 6 1 on page 6 4 for details and press Enter RAID0 Stripe RAID1 Mirror 15 Go to any of the disks listed under Select Disks and select a disk name and press Enter 16 Move the cursor down use the arrow keys onto to X o select the disk required and press Enter Figure 6 3 Select Disks Advanced Intel R Rapid Storage Technology ...

Page 157: ...just the Strip Size to your requirements it is recommended that you set the Strip Size to 128KB 19 Go to Create Volume and press Enter 20 The RAID volume will then be created and the RAID information will be displayed under Intel R Rapid Storage Technology in the Advanced menu 21 Press Esc to exit the menu Figure 6 4 Created RAID Information Advanced Intel R Rapid Storage Technology ...

Page 158: ...0 OS DVD and press Enter 25 Press a key at system startup to begin installing Windows from your Microsoft Windows 10 disc 26 Click Next Install Now to continue installing the operating system as normal see your Windows documentation if you need help on installing the Windows OS 27 Follow the on screen instructions to install the Windows 10 operating system 28 Install the Windows drivers from the D...

Page 159: ...operating system and you will need to prepare the following in order to do so The Microsoft Windows 10 OS DVD An connected external DVD drive Two Identical PCIe solid state drives The Device Drivers Utilities User s Manual disc A USB flash drive An operable computer to copy files from the Device Drivers Utilities User s Manual disc to the USB flash drive Before setting up the system you will need ...

Page 160: ...UEFI Setting and press Enter see page 5 20 6 Set UEFI Boot to Enabled 7 Press Esc to exit the menu and go to the Advanced menu 8 Select SATA Mode see page 5 15 press Enter and select Intel RST Premium 9 Press F4 and Yes to Save Changes and Reset 10 As the computer restarts press F2 to enter the BIOS again 11 Go to Intel R Rapid Storage Technology Advanced menu and press Enter 12 Select Create RAID...

Page 161: ...AHCI Mode 6 13 6 16 Go to RAID Level and press Enter 17 Choose the RAID Level required see Table 6 1 on page 6 4 for details and press Enter RAID0 Stripe RAID1 Mirror Figure 6 6 Name the RAID Volume Advanced Intel R Rapid Storage Technology ...

Page 162: ...keys onto to X o select the disk required and press Enter 20 You should select two identical hard disks SSDs to form your RAID volume 21 If you have selected RAID0 Stripe then you can adjust the Strip Size to your requirements it is recommended that you set the Strip Size to 128KB 22 Go to Create Volume and press Enter Figure 6 7 Select Disks Advanced Intel R Rapid Storage Technology ...

Page 163: ...Changes and Reset however ensure that the condition in the bulleted points below are met before doing so Make sure the Windows 10 OS DVD is in the attached DVD drive as the com puter starts up it will automatically boot from the Windows 10 OS DVD you will be prompted to press a key to boot from the DVD Make sure your USB Flash drive is attached to one of the computer s USB ports Figure 6 8 Created...

Page 164: ...mpt will appear to ask you to Load Driver 31 Click Browse and browse to the location you copied the files to on your USB Flash drive or external USB hard disk X denotes your USB Flash drive X f6flpy x64 for Windows 64bit 32 Click Next 33 Follow the on screen instructions to install the Windows 10 operating system 34 Install the Windows drivers from the Device Drivers Utilities User s Manual disc a...

Page 165: ...OS DVD An attached external DVD drive A hard disk installed in the Primary HDD bay and a second identical hard disk installed in the Secondary HDD bay OR Two Identical solid state drives The Device Drivers Utilities User s Manual disc 1 Start up your notebook computer and press F2 to enter the BIOS 2 Go to the Boot menu select UEFI Setting and press Enter see page 5 20 3 Set UEFI Boot to Disabled ...

Page 166: ...to the next field 10 Specify use the up and down arrow keys the RAID level RAID 0 Stripe or RAID 1 Mirror and then press Tab or Enter to advance to the next field 11 Press Enter and the system will select the physical disks to us if applicable 12 Press Enter and select if applicable the Strip Size best set to 128KB Figure 6 9 Intel R Rapid StorageTechnology Option ROM ...

Page 167: ...city size best set to default 14 Press Enter to select Create Volume 15 Press Enter to create the volume and confirm the selection by pressing Y 16 This will now return to the main menu 17 Select 6 Exit and press Enter then press Y to exit the RAID configuration menu Figure 6 10 RAID Created ...

Page 168: ...rtup to begin installing Windows from your Microsoft Windows 10 disc 21 Click Next Install Now to continue installing the operating system as normal see your Windows documentation if you need help on installing the Windows OS 22 Follow the on screen instructions to install the Windows 10 operating system 23 Install the Windows drivers from the Device Drivers Utilities User s Manual disc as per Tab...

Page 169: ...ing so will result in the loss of all data on the RAID volumes 1 Start up your notebook computer and press F2 to enter the BIOS 2 Go to Intel R Rapid Storage Technology in the Advanced menu and press Enter 3 Go to the RAID listed under RAID Volumes and press Enter 4 Select Delete and press Enter 5 Select Yes note that al the data on the volumes will be lost and press Enter Figure 6 11 Delete RAID ...

Page 170: ...talling your Windows 10 operating system and you will need to prepare the following in order to do so The Microsoft Windows 10 OS DVD An attached external DVD drive An Intel Optane SSD installed in your system The Device Drivers Utilities User s Manual disc 1 Start up your notebook computer and press F2 to enter the BIOS 2 Go to the Boot menu select UEFI Setting and press Enter see page 5 18 3 Set...

Page 171: ...Storage Technology Advanced menu and press Enter 11 Note this item only appears after you have restarted and accessed the BIOS again after having set SATA Mode to Intel RST Premium 12 If you are reinstalling a system that has previously been setup in Intel RST Premium mode make sure you have cleared the Intel Optane Memory see Clearing Intel Optane on page 6 26 Figure 6 12 SATA Mode Selection BIOS...

Page 172: ...titions 20 Click New to create a partition for Windows 21 It is very important to make sure that when you create the partition to leave at least a minimum of unallocated space of 5MB see sidebar 22 Follow the on screen instructions to install the Windows 10 operating system 23 Install the Windows drivers from the Device Drivers Utilities User s Manual disc as per Table 4 1 on page 4 4 make sure yo...

Page 173: ...ode 6 25 6 25 After installing the Intel Rapid Storage Technology application you can access Device Manager right click the Start menu and select Device Manager 26 Click Disk drives to check the Optane drive Figure 6 14 Device Manager Disk drives ...

Page 174: ... an Intel Optane setup as doing so will result in the loss of all data on the volumes 1 Make sure that Intel Optane is Enabled in the Intel Rapid Storage Tech nology application 2 Start up your computer and press F2 to enter the BIOS 3 Go to Intel R Rapid Storage Technology in the Advanced menu and press Enter 4 Select Intel Optane listed under Optane Volume and press Enter Figure 6 15 Intel R Rap...

Page 175: ...Up SATA RAID Optane or AHCI Mode 6 27 6 5 Select Deconcatentate and press Enter 6 Select Yes from the Are you sure you want to perform deconcatentation option Figure 6 16 Intel R Rapid Storage Technology Deconcatentate ...

Page 176: ...d press Enter 8 The system will return to the standard Intel R Rapid Storage Technology menu when complete see Figure 6 13 on page 6 23 9 You should then select the appropriate SATA Mode for your system and reinstall the OS Figure 6 17 Intel R Rapid Storage Technology Start Deconcatentation ...

Page 177: ...30 The Qualcomm Atheros Combo module WLAN driver will be installed with the standard LAN driver but you will need to install the Bluetooth driver see page 6 39 for the Bluetooth driver installation The AC AD combo module requires both the WLAN Bluetooth driver installation and also requires a WIGIg driver installation See WLAN AD Combo Driver Installation on page 6 30 Wireless Device Operation Abo...

Page 178: ...ll 5 Click Finish 6 The operating system is the default setting for Wireless LAN control in Windows see page 6 31 WLAN AD Combo Driver Installation 1 Make sure the system is not in Airplane Mode and then insert the Device Drivers Utilities User s Manual disc into the DVD drive 2 Click Option Drivers button 3 Click 1 Install WLAN Driver Yes 4 Click Install Next Next Install the driver will take som...

Page 179: ...ation area of the taskbar 2 Make sure that Airplane mode is off the Airplane mode icon should be gray 3 A list of available access points will appear 4 Double click an access point to connect to it or click it and click Connect AC AD WLAN Module Wi Fi Selection When using the AC AD WLAN Module a drop down menu of 2 WiFi adapters will appear This is a standard con figuration make sure you select th...

Page 180: ...it will display Connected status 8 Select any connected network and click Disconnect to disconnect from a connected access point Figure 6 19 Network Connected Click Disconnect Wireless Device Operation Aboard Aircraft The use of any portable electronic transmission devices aboard aircraft is usually prohibited Make sure the module is either OFF or in Airplane mode if you are using the computer abo...

Page 181: ... you click on Network Settings to bring up Network Internet for a more comprehensive list of network and internet settings including Wi Fi can be turned on off Airplane mode Airplane mode and Wireless devices can be turned on off VPN Dial up Ethernet and Proxy 12 You can also access the Network Internet settings from the Start Menu Settings Network Internet Figure 6 20 Network Internet Settings ...

Page 182: ... modules supplied with this model Install the driver from the Device Drivers Utilities User s Manual disc by following the appropriate instructions on the page overleaf The fingerprint reader module uses the Sign in options configuration of the Win dows Account Fingerprint Reader and Power Saving States If your computer is in a power saving state e g Hibernate or Sleep you should keep your finger ...

Page 183: ...rivers Utilities User s Manual disc into an attached CD DVD drive 2 Click Option Drivers 3 Click 2 Install Fingerprint Driver Yes 4 The driver will quickly be installed without any further prompts 5 The fingerprint reader module uses the Sign in options configuration of the Windows Account see overleaf ...

Page 184: ...a PIN 4 Under Windows Hello click Set up under Fingerprint 5 The wizard will then guide you through the set up process to scan your fingerprints PIN Code You will be asked to add a PIN code when setting up the Fingerprint Read er This is in addition to your windows pass word Note this code as it may be required to help you sign in if there are any issues with using the fin gerprint reader to sign ...

Page 185: ...commended or Remove the current fingerprint reading 10 You can now scan your fingerprint to log on to the computer Fingerprint Sign In Issues If at the Windows Hello screen the Fingerprint reader fails to recognize the fingerprint 3 times it will then block access to the computer In this case you will need to use your PIN the PIN you used when initially setting up the fingerprint reader to access ...

Page 186: ... Bluetooth driver See Qualcomm Atheros WLAN AC AD Bluetooth Combo Driver Installation on page 6 39 The AC AD combo module requires both the WLAN Bluetooth driver installation and also requires a WIGIg driver installation See Qualcomm Atheros WLAN AC AD Bluetooth Combo Driver Installation on page 6 39 and WLAN AC AD WiGig Driver Installation on page 6 43 See the appropriate Bluetooth driver install...

Page 187: ...lation 1 Make sure the system is not in Airplane Mode and then insert the Device Drivers Utilities User s Manual disc into the DVD drive 2 Click Option Drivers button 3 Click 3 Install Combo BT Driver Yes 4 Click Next Next 5 Click Install 6 Click Finish 7 Click Yes to restart the computer 8 See Bluetooth Configuration in Windows on page 6 40 for configura tion instructions Bluetooth Data Transfer ...

Page 188: ...r and click Add a Bluetooth Device 2 Click Bluetooth and make sure Bluetooth is On and a list of discovered devices will appear 3 Double click the device you want to pair with the computer and click Pair 4 On first connection the computer will provide you with a pairing code to be entered onto the device Figure 6 22 Devices Bluetooth Bluetooth Taskbar Menu Figure 6 23 Enter the Passcode ...

Page 189: ...dule 6 41 6 5 Enter the code into your Bluetooth enabled device and click Yes on the computer to complete the pairing 6 Select a device and click Remove Device to disconnect from any device Figure 6 24 Devices Bluetooth Remove Device ...

Page 190: ...ore Bluetooth options or click the Bluetooth icon in the taskbar Open Settings 3 In Bluetooth Settings make sure that Allow Bluetooth devices to find this PC check box Discovery has a check inside it 4 Make sure that the Alert me when a new Bluetooth device wants to connect check box Notifications has a check inside it if you want to be notified when a Bluetooth device wants to connect Figure 6 25...

Page 191: ...h speed 802 11ad standard for your AC AD WLAN the Intel and Qualcomm modules do not require this driver 1 Insert the Device Drivers Utilities User s Manual disc into an attached DVD drive 2 Click Option Drivers button 3 Click 4 Install WiGig Driver Yes 4 Click Install 5 Click Next Next Install 6 Click Finish to restart the computer ...

Page 192: ...er s Manual disc an attached DVD drive 2 Click Option Drivers button 3 Click 5 Install SBX Fi MB 5 AP Yes 4 Click Yes to accept the license agreement terms 5 Click Next Full Installation button 6 Click Next Finish to restart the computer Run the Sound Blaster X FI MB5 control panel from the notification area of the taskbar or from the item in the Start menu Click on the tabs to access the any of t...

Page 193: ...file with your audio preference settings and choose to save the settings for Music Movie or different Game Types These settings can be exported or imported as required and custom Profiles may be set and saved as required Figure 6 27 Sound Blaster X Fi MB5 Profile ...

Page 194: ...ces audio to make it sound livelier Bass Enhances the bass level of the sound system Dialog Plus Enhances dialogue levels for movies etc Smart Volume Minimizes sudden volume changes to avoid the need for con stant adjustment It is recommended that this is set to Loud see sidebar Smart Volume Setting The default setting for Smart Volume in SBX Pro Studio is set to Normal To get the full effect of t...

Page 195: ...udio 6 47 6 Scout Mode Click on the power button to enable Scout Mode to enhance your ability to hear enemies in games from a further distance away than would normally be possible Figure 6 29 Sound Blaster X Fi MB5 Scout Mode ...

Page 196: ...ice FX Click on the power button to enable Voice FX and click on the sliders to adjust the settings Select the mode required from the dropbox and click on Test to hear the playback of the effect Figure 6 30 Sound Blaster X Fi MB5 Voice FX ...

Page 197: ...ick to select either or EAX Effects or EQ select the mode required from the drop box and click on the sliders to adjust the settings Click on Save to save any custom changes to the set levels and effects Figure 6 31 Sound Blaster X Fi MB5 EAX Effects EQ ...

Page 198: ... the dropbox and click on Test to hear the effect You can also adjust the Bass Management by clicking the Bass Redirection and Subwoofer Gain and click on the slider to adjust the Crossover Frequency Click SPEAKER CALI BRATION to calibrate the distance and level of the speakers Figure 6 32 Sound Blaster X Fi MB5 Advanced Settings ...

Page 199: ...ccess the Hot Key Configuration menu Click Enable All Hot Keys and then click on the task and press the key se quence required Any hotkeys chosen will be locked by the application and there fore will not be able to be used in other applications Figure 6 33 Sound Blaster X Fi MB5 Hot Key Configuration ...

Page 200: ...n the application from the shortcut in the Start menu and make sure you are con nected to the internet then click Next and follow the on screen instructions to update the software Sound Blaster Audio HDMI Display Port 1 When you connect a display to the HDMI Out port or Display Port the Sound Blaster Cinema controls will be disabled 2 A warning box will pop up and will prompt Do you want to select...

Page 201: ...rt low frequencies then follow the instruc tions below to obtain an effective sound test 1 Attach your headphones speakers to the headphone out jack 2 Run the Sound Blaster X Fi MB5 control panel from the notification area of the taskbar or from the item in the Start screen 3 Click ADVANCED SETTINGS SPEAKERS HEADPHONES 4 Select 5 1 Surround under Speakers Headphones Configuration 5 Click to place ...

Page 202: ...e you have enabled Software Guard Extensions from Advanced Chipset Control in the Advanced Menu in the BIOS before installing the driver see Soft ware Guard Extensions Advanced Menu Advanced Chipset Control on page 5 9 1 Insert the Device Drivers Utilities User s Manual disc into an attached DVD drive 2 Click Option Drivers button 3 Click 6 Install Intel SGX Driver Yes 4 Click Next 5 Click in the ...

Page 203: ... Next Next 6 Click Finish to restart the computer 7 When the system restarts the OS will pop up a message to prompt you to Restart again note that if your system has a single PCIe M 2 SSD then a second reboot will not be required to restart the computer again See the following pages for more information if you have set your hard disks up in a RAID see page 6 56 or Intel Optane see page 6 61 config...

Page 204: ... menu When the Intel Rapid Storage Technology application is launched the system will open the Status window Here you can view the general health of the storage system Various volume creation and management options are available depending on the system s status IRST and M 2 PCI e SSDs Note that Intel Rapid Storage Technology does not support M 2 SSDs with a PCI e In terface M 2 SSDs with a SATA In...

Page 205: ...e the data from a back up Click the Help menu or press F1 for instructions on how to recover or recreate RAID Vol umes Help Click the Help or press F1 menu button at the top of the Intel Rapid Storage Technology application Click Contents to view the general list of sub jects covered click In dex or Search for a more specific help top ics on a particular item Click More help on this page at the bo...

Page 206: ... the state of the previous volume update For details on how to do this see the help file Intel Rapid Storage Technology Help on page 6 57 See over for details on how to verify and repair RAID volume data Verification will identify and repair data inconsistencies on the volume RAID Level Verify Verify Repair RAID 0 Bad blocks are identified N A RAID 1 Bad blocks are identified Data on the mirrored ...

Page 207: ...e Technology application 2 Click to select the RAID in the pane on the right side of the window 3 Click Manage and click Advanced 4 Click Verify and click Verify button to begin the process in some cases you may be required to initialize a volume before verification Figure 6 37 Intel Rapid Storage Technology Verify ...

Page 208: ...er Status verifying and repairing 6 Click Close in the Verify Volume Data Results window Scheduling Verify Repair You can schedule verifi cation and repair by clicking Preferences Scheduler and en abling a set time for ver ification and repair Figure 6 38 Intel Rapid Storage Technology Verify ...

Page 209: ...ration Run the Intel Rapid Storage Technology appli cation from the item in the Start menu When the Intel Rapid Storage Technology application is launched the system will open the Status window Here you can view the general health of the storage system Various volume creation and management options are available depending on the system s status Figure 6 39 Intel Rapid Storage Technology Status ...

Page 210: ... Intel Rapid Storage Technology application 2 Click Enable 3 The system will pop up a message and ask you to select a compatible fast drive in this case there should only be one option Figure 6 40 IRST Intel Optane Memory Enable Figure 6 41 IRST Intel Enable Optane Memory Enable ...

Page 211: ...AC DC adapter and not by battery only 5 Click Yes to begin the process this may take some time 6 After the process has been completed restart the computer 7 After restarting can access Device Manager right click the Start menu and select Device Manager 8 Click Disk drives to check that the drive should read Intel Optane Figure 6 42 Device Manager Disk drives ...

Page 212: ...Modules 6 64 Intel Rapid Storage Technology 6 9 Run the Intel Rapid Storage Technology application to check the status Figure 6 43 IRST Intel Optane Memory Enabled ...

Page 213: ...ons 1 Run the Intel Rapid Storage Technology application 2 Click Disable 3 Click Yes when the message pops up Disabling Intel Optane Disable Intel Optane if you want to reinstall reset the system or up date the IRST driver See also Clearing In tel Optane on page 6 26 Figure 6 44 IRST Intel Optane Memory Disable Figure 6 45 IRST Yes to Disable ...

Page 214: ...w 7 To enable Intel Optane Memory follow the process indicated in Enabling Intel Optane on page 6 62 HDDs Intel Optane SSDs Note that if your sys tem s HDD or Intel Optane SSD is to be transferred to another system for use for any reason you will need to disable Intel Op tane in IRST first Removal of any cov er s and or screw s violates the terms of your warranty Figure 6 46 IRST Intel Optane Memo...

Page 215: ...icators on page 1 19 or Control Center button to toggle power to the PC Camera module When the PC Camera is in use the LED indicator to the left of the camera will be illuminated see Figure 1 2 on page 1 6 Note that you need to use the Camera app in Windows to take pictures and cap ture video 2 ...

Page 216: ...mera into the search box to find the Camera app if it is not pinned to the Start menu 3 The interface displays two buttons on the right of the screen one for photo and one for video 4 Simply click on the appropriate button to switch to either photo or video modes 5 You can use the buttons at the top to access the Photo collection Self Timer or Settings Figure 6 47 Camera App Mode Icons Figure 6 48...

Page 217: ...pported by the system You can use a Framing grid to help you line up pictures The Video recording resolution and frame rate can be set to any supported by the system Note that capturing high resolu tion video files requires a substantial amount of disk space for each file After recording video check the video file size right click the file and select Properties and the remaining free space on your...

Page 218: ... box to find the Camera app if it is not pinned to the Start menu 3 Click to select either photo or video modes 4 Click the photo icon to take a picture and the camera icon will briefly turn yellow as the picture is taken 5 Click on the video icon to start video capture if video capture begins a timer will appear at the bottom of the screen and the icon will turn yellow 6 To stop video capture cli...

Page 219: ...PC Camera 6 71 6 7 Captured photos and videos will be saved to the Photos app stored in the Start menu type Photos into the search box if you cannot find the app Figure 6 51 Photo App For Captured Photos Videos ...

Page 220: ...tation by a sys tem administrator before users can access security features Individual users can use the TPM as an authentication with the fingerprint reader Make sure you have administrator s rights to your computer and have a Windows password enabled for full security protection In addition Make sure you prepare a removable media e g a USB flash drive to store passwords etc before begin ning the...

Page 221: ...sub menu 5 Press Enter under Security Device Support menu and select Enable 6 You will then need to press F4 to save the changes and restart the computer 7 You can now manage the TPM from Windows Clearing TPM Information If you need to clear ex isting TPM information then select Pending Operation in the Secu rity Device Support menu and select TPM clear and then press F4 to save the configuration ...

Page 222: ...M Management in Windows You can manage your TPM settings from within Windows 1 Go to the Control Panel 2 Click BitLocker Drive Encryption System and Security 3 Click TPM Administration Figure 6 53 BitLocker Drive Encryption TPM Administration ...

Page 223: ...u to configure the TPM within Windows As TPM is usually administered within large enterprises and organizations your system administrator will need to assist you in managing the information here Figure 6 54 Trusted Platform Module TPM Management on Local Computer Administration ...

Page 224: ...require a restart of the computer and confirmation of the setting changes after restart by pressing the appropriate F key 2 After the restart the TPM will be prepared and you can then use the Actions menu to Turn TPM off Change Owner Password Clear TPM or Reset TPM Lockout 3 A wizard will help take you through any setup steps Figure 6 55 TPM Actions Menu ...

Page 225: ...disk Access the Microsoft BitLocker Drive Encryption control panel applet from the Windows control panel System and Security 1 Click Turn on Bit Locker 2 Follow the on screen instructions to setup BitLocker and make sure you have a removable media e g a USB flash drive to store saved recovery keys etc Figure 6 56 BitLocker Drive Encryption ...

Page 226: ...Modules 6 78 6 ...

Page 227: ...ges make sure you have followed the instructions carefully and observed the safety precautions in the preface If all else fails talk to your service representative You should also make a record of what happened and what remedies you tried Of course if something goes wrong it will happen at the most inconvenient time possible so you should preview this section just in case If after you ve tried eve...

Page 228: ...eck all the cables to make sure that there are no loose connections anywhere Power Savings Make sure that the system is not in Hibernate or Sleep mode by pressing the keys config ured in your Power Options see Configuring the Power Buttons on page 3 10 the Fn F12 key com bination or power button to wake up the system Brightness Check the brightness of the screen by pressing the Fn F8 and F9 keys t...

Page 229: ...provided free with your OS or buy the more powerful dedicated programs to do so Write down your passwords and keep them safe away from your computer This is especially important if you choose to use a Boot password for the SCU see Security Menu on page 5 16 Keep copies of vital settings files such as network dialup settings mail settings etc even if just brief notes Bottom Cover Removal Warning Us...

Page 230: ...ow Viruses are often triggered from within e mail attachments so take care when opening any attached file You can configure most Anti Virus pro grams to check all e mail attachments Note You should also beware of files from people you know as the virus may have infected an address book and been automatically forwarded without the person s knowl edge Keep a Bootable CD ROM DVD ROM USB storage devic...

Page 231: ...are caused by the installation of new hardware and or software Always refer to the documentation of any new hardware and or software and pay particular attention to files entitled READ ME or READ ME FIRST When installing a new device always make sure the device is powered on and in many cases you will need to restart the computer Always check that all the cables are correctly connected Make sure y...

Page 232: ...er has many devices plugged into its ports and a number of programs running then it will be difficult to determine the cause of a problem Try disconnecting all of the devices and restarting the computer with all the peripheral devices unplugged A process of elimination adding and removing devices and restarting where necessary will often find the source of a problem although this may be time consu...

Page 233: ...mmediately turn it off then on again You are losing battery power too quickly The system is using too much power If your OS has a Power Options scheme see Power Plans on page 3 6 check its settings You may also be using a peripheral device USB device that is drawing a lot of power Actual battery operating time is shorter than expected The battery has not been fully discharged before being recharge...

Page 234: ...in a power saving mode Toggle the sleep resume key combination Fn F12 see Configuring the Power Buttons on page 3 10 The screen controls need to be adjusted Toggle the screen control key combinations Fn F8 F9 If you re connected to an external monitor make sure it s plugged in and turned on You should also check the monitor s own brightness and contrast controls The computer is set for a different...

Page 235: ...f the Mini DisplayPorts off See DDI Control Advanced Menu Advanced Chipset Control on page 5 10 The Windows Key P key combination does not allow the configuration of multiple displays If the system is set to Clone mode with 2 or 3 external displays connected then you must use the NVIDIA control panel to configure the displays Problem Possible Cause Solution Ejecting USB Devices In order to prevent...

Page 236: ...ors on page 1 19 to adjust Unwelcome numbers appear when typing Num Lock is turned ON see Top Case on page 1 7 Problem Possible Cause Solution Password Warning If you choose to set a boot password NEVER forget your password The consequences of this could be serious If you cannot remember your boot password you must contact your vendor and you may lose all of the information on your hard disk Other...

Page 237: ...Wake on LAN is supported in AC mode only When the system enters a power saving state the plugged in AC DC adapter should be connected and should remain connected in order to allow the system to wake up on network activity Unplugging the adapter and then plugging it back in again will not allow the system to wake up on network activity The Wireless LAN Bluetooth modules cannot be detected The modul...

Page 238: ...gged in to a working outlet or by battery with a capacity above 20 I have plugged a device into the powered USB port in order to charge it but the device is not charging The port is not powered on Toggle power to the port using the Fn power button combination This function may not work with certain external USB compliant devices check your device s documentation If this is the case power the compu...

Page 239: ...ill need to use your PIN the PIN you used when initially setting up the fingerprint reader to access the computer Alternatively you can sign in using your windows password After using the PIN code or windows Password to access the computer you can go to the Settings Accounts Sign in options if you wish to change any settings When the system is set to RAID Level 1 the lower right corner of the scre...

Page 240: ... with the OS installed first before re installing OS It will then load the RAID driver OK A file being copied to from a connected Bluetooth device appears to be transferring very slowly You may have the Bluetooth control panel Settings Devices Bluetooth open When transferring data between the computer and a Bluetooth enabled device make sure that the Bluetooth control panel is closed Problem Possi...

Page 241: ...talled and not in the correct order If you have attempted to Update Driver from the Device Manager control panel and have encountered problems then use the method below to correct this To correct this problem 1 Go to the Programs and Features Programs control panel in Windows 2 Select any installed Airplane Mode driver item e g Insyde Airplane Mode HID Mini Driver and click Uninstall Change to uni...

Page 242: ...rocedure after every boot up restart or when the system resumes from hibernation 1 Go to the Devices Printers control panel in Windows 2 Double click the Bluetooth headset 3 Click Connect to complete the stereo connection OR 1 Go to the Sound control panel in Windows 2 Right click in the Playback tab the Bluetooth Stereo Audio device the default device is Headset 3 Click Connect to complete the st...

Page 243: ...your connected headset as follows 1 Right click the volume control icon in the taskbar 2 Select Recording Devices 3 Double click Microphone and select Listen 4 Click to put a check in Listen to this device check box 5 Click Apply 6 You can then listen to the playback though the headset for testing 7 Remember to disable this feature remove the check from the Listen to this device check box otherwis...

Page 244: ...ect the level required from the menu and press Enter after making the selection Legacy mode will allow any devices to be connected You can set the port to allow only devices with a Unique ID to connect If you set a one time saved key to ensure only approved devices can connect Setting the port to DP will only allow display devices to connect to the port and no data connections will be allowed see ...

Page 245: ...ate a hard disk drive partition when installing Windows for an Intel Optane system that you leave at least a minimum of 5MB of unallocated space note this is 5MB only not GB After setting the SATA mode to Intel Optane and installing the Intel Rapid Storage Technology application DO NOT uninstall the Intel Rapid Storage Technology application If you are reinstalling a system that has previously bee...

Page 246: ...Troubleshooting 7 20 7 ...

Page 247: ...rface Ports Jacks A 1 A Appendix A Interface Ports Jacks Overview The following chapter will give a quick description of the ports jacks which allow your computer to commu nicate with external devices connect to the internet etc ...

Page 248: ...C up to UHS II Push the card into the slot and it will appear as a removable device DC In Jack Plug the supplied AC DC adapter into this jack to power your computer HDMI Out Port The HDMI Out High Definition Multimedia Interface port is an audio video connector interface for transmitting uncompressed digital streams This allows you to connect an external monitor TV or Flat Panel Display etc as a d...

Page 249: ...connect between the computer and its external display or a home theater system Note When you enable a display connections for the Thunderbolt port s in the BIOS then the Mini DisplayPort s will be turned off see page Table 1 5 on page 1 24 RJ 45 LAN Jack There are two of these jacks which support LAN Network functions Note Broadband e g ADSL modems usually connect to the LAN port Security Lock Slo...

Page 250: ...he Start screen Desktop app or notification area of the taskbar Thunderbolt support can be enabled default or disabled in the BIOS Intel R Thunderbolt Technology Advanced Menu Intel R Thunderbolt on page 5 11 You can also set the level of security for the Thunderbolt port in the BIOS You can also set the security level of the port in the BIOS see Security Level Advanced Menu Intel R Thunderbolt on...

Page 251: ... you do not simply pull the cable out from the Thunderbolt port The hardware must be ejected safely 1 Go to the notification area of the taskbar in the Desktop App and click on the Safely Remove Hardware and Eject Media icon 2 Click on Eject Thunderbolt Device Name 3 When yo u see the Safe to Remove Hardware message you can remove the cable ...

Page 252: ...he powered USB port is on it will supply power for charging devices only not for operating devices when the system is off but still powered by the AC DC adapter plugged into a working outlet or powered by the battery with a capacity level above 20 this may not work with certain devices see page 7 12 Note This function is designed to help charge USB compliant devices but is not designed to allow th...

Page 253: ...lly be adjusted when a power mode is selected The Control Center in Windows 10 works under the Desktop app and not under the Start screen Flexikey The Flexikey application is a quick hotkey configuration application which allows you to assign a single key to launch multiple key combinations or to launch programs and applications to create text macros and to disable certain keys The application can...

Page 254: ... or double click the icon in the notification area of the taskbar Close the Control Center by clicking the close icon in the top right of the panel move the cursor onto the top right corner of the panel to highlight it Flexikey Access The Flexikey is accessed from within the Control Center by clicking Flexikey in the Gam ing section of the Control Center ...

Page 255: ...er etc You can click a Control Center icon to set an overall power mode and then click individual icons in the Control Center to power on off the Touchpad and PC camera Table B 1 Power Modes Modes Quiet Power Saving Performance Entertainment Icon Power Plan Balanced Power Saver High Performance Balanced Power Conservation Mode Balance Power Saving Performance Balance PC Camera ON OFF ON ON TouchPa...

Page 256: ...lay Utility icon will only appear in the Sys tem Program menu if your display s resolution is QHD 2560 1440 or above The Display Utility allows you to adjust text size on the screen to make it easier to view see page B 8 The System Program will display an arrow icon at the bottom right of the menu which you can click to allow you to access the second page of the menu containing the Time Zone item ...

Page 257: ...e the slider to adjust the screen brightness or the Fn F8 F9 key combinations or use the Fn F2 key combination to turn off the LED backlight press any key to turn it on again Volume System Program The Volume icon will show the current volume level You can use the slider to adjust the Volume or the Fn F5 F6 key combinations or use the Fn F3 key combination to mute the volume Fan Speed System Progra...

Page 258: ...y see Power Conservation Modes on page 3 13 Click either the Performance Balanced or Power Saving button Sleep Button System Program Click either the Hibernate or Sleep buttons to have the computer enter the selected power saving mode see Power Saving States on page 3 8 Desktop Background System Program Clicking the Desktop Background button will allow you to change the desktop background picture ...

Page 259: ...ccess Device Click the button to run the FlexiAccess application in conjunction with your overclocked GPU see Flexi Access Application on page B 18 Caps Lock Scroll Lock Number Lock Airplane Mode Click the button to toggle the appropriate lock mode and Airplane Mode Left Windows Key Gaming Click Disable to disable the Windows Key on the left side of the keyboard This may be useful if you are using...

Page 260: ...is QHD 2560 1440 or above The Display Utility allows you to adjust text size on the screen to make it easier to view The initial screen will display the default Express settings as indicated below Figure B 3 Display Utility Express Settings Click Save to retain the settings and you will then need to sign out of the computer and sign back in again to adjust the settings Note that you must save any ...

Page 261: ...ettings Click Save to retain the settings and you will then need to sign out of the computer and sign back in again to adjust the settings Note that you must save any open files and close open programs before signing out in order not to lose any work Any changes made to the individual text size items are linked to the overall DPI Scaling selected If you change the DPI scaling the customized text s...

Page 262: ...ter Menus B The System Program will display an arrow icon at the bottom right of the menu which you can click to allow you to access the second page of the menu containing the Time Zone item Figure B 5 Time Zone if Display Utility is Included ...

Page 263: ...ability cause compo nents to fail cause heat damage and result in data loss and any changes made may affect the processor war ranty Overclocking Issues If you get any system errors to reset the computer you can press and hold the power button to force the system to shut down To restart press and hold the power button while holding down the Fn D key combination for the CPU reset or Fn G for the GPU...

Page 264: ...ocking utility from the Control Center or taskbar notification area Figure B 6 Access the CPU Memory Overclocking Utility Fan Speed If you have enabled CPU overclocking the Fan Speed will also automatically be set to overclock do not adjust this fan speed setting if you have enabled CPU overclocking ...

Page 265: ...king tab will pop out to allow adjust ments to be made 2 Click Save to retain the settings 3 A warning will pop up to remind that activating CPU overclocking may cause system instability 4 Click OK to retain the saved changes or Cancel to return to the utility 5 You can click Default to go back to the standard default settings Figure B 7 CPU Overclocking ...

Page 266: ...tments to be made 2 Click Custom to adjust any settings from the drop down menus 3 Click Save to retain the settings 4 A warning will pop up to remind that you will need to restart the system make sure you save any open files 5 Click Restart Now to restart the system or Cancel to return to the utility 6 You can click Default to go back to the standard default settings Figure B 8 Memory Overclockin...

Page 267: ...tasks e g 3D rendering and gaming without dropping framerates etc Overclocking Issues If you get any system errors to reset the computer you can press and hold the power button to force the system to shutdown To restart press and hold the power button while holding down the Fn G key combination for the GPU reset or Fn D for the CPU reset The overclocking settings will be OFF after restart Note ove...

Page 268: ...just this fan speed setting if you have enabled GPU overclocking GPU Overclocking Off Using the Taskbar Icon Move the cursor over the GPU overclocking icon in the taskbar and right click it and select Turn off GPU overclocking If you experience problems with GPU overclocking and have to force a system restart use this method to quickly turn GPU overclocking off after the system has restarted in or...

Page 269: ...to the utility 4 Clicking OFF will return to the standard default settings Figure B 10 GPU Overclocking Warning Message The message highlights the fact that while overclocking the GPU offers a boost to graphics performance it can cause system instability in certain circumstances as the harder you push the proces sor the more power you will need to supply to it and the hotter the system will run Th...

Page 270: ...wnload and run the application 1 Mouse over the small FlexiAccess icon in Device in the Control Center and scan the QR Code on your Android iOS compatible device or click the QR Code Icon to download the FlexiAccess App from the Google Play Apple store Figure B 11 FlexiAccess App QR Code 2 The app will then be installed on your Android iOS compatible device 3 Pair your compatible device with your ...

Page 271: ... on the computer and then run the app on the Android iOS compatible device 5 When playing any game or high end graphic application you can control the GPU overclocking settings using the App on the Android iOS compatible device 6 You can then adjust the settings for the game or high end graphic application in use on the fly without having to quit or pause the program Figure B 12 FlexiAccess App ...

Page 272: ...enus on the left side of the application relate to Profiles You can Add or Delete Profiles you can main tain 12 active Profiles Export and Import profiles from the menus If you double click on a Profile you can change the Profile Name and change an Image file images created using PNG files Figure B 13 Flexikey Profiles Windows Key P Key Note that you can assign actions to any keyboard key except t...

Page 273: ...BLE Use this function to disable any keyboard keys STATISTICS Use this to quickly record keys in use in any application and to disable unused keys Keyboard and Mouse Settings Click Enable to create settings for the keyboard and or mouse by clicking the button on the top left of the screen e g you may wish to create a profile with settings only for the mouse or keyboard Clicking on the keyboard or ...

Page 274: ...gle you between the currently selected keyboard or mouse profile to the standard keyboard and or mouse settings and back again Figure B 15 Enable Disable Flexikey The icon Flexikey icon in the notification area of the taskbar will appear grayed out when Flexikey is off and in color when on an on screen icon will also pop up to display the status of the application as it is toggled on off Figure B ...

Page 275: ...d then select the Action Type Express Key Launch App Express Text or Disable from the menu at the bottom of the page You can rename the action by clicking in the Name box and click in Tool Tips to type in a note to remind you of the action s function Figure B 17 Key Configuration Windows Key P Key Note that you can assign actions to any keyboard key except the Win dows key and P key ...

Page 276: ...mouse and also for any backward and forward buttons if appli cable on a gaming type mouse Click the button number and then select the Action Type Express Key Launch App Express Text or Disable from the menu at the bottom of the page You can rename the action by clicking in the Name box and click in Tool Tips to type in a note to remind you of the action s function Figure B 18 Mouse Configuration 1...

Page 277: ... uses the left shift key for sprinting and the W key for moving forwards to use the left Ctrl key to combine this movement to sprint forward 3 Click on the chosen key for the shortcut action 4 Click in the Tool Tips field and type to give the key combination a name e g Sprint Fwds then click back in the Name field to avoid adding the recorded keys to the Tool Tips name 5 Click Start Record and the...

Page 278: ...l key click to select it and then click Delete 9 If you want to clear all the settings click Restore to return to the default key setting 10 Any assigned Express Keys will appear in orange Figure B 20 Key Combination Set Tool Tips The Tool Tips field allows you to type a note to remind yourself of the function you have programmed the key for under any Profile ...

Page 279: ... Express Key in Action Type 2 Click in the Tool Tips field and type to give the key combination a name then click back in the Name field to avoid adding the recorded keys to the Tool Tips name 3 Click Start Record and then press the key or keys required in the sequence and time delay between key presses required make sure you press the key s required and do not click on them 4 Click Stop Record 5 ...

Page 280: ...umber for the delay between the key presses Figure B 22 Time Record Between Key Presses 7 Click to close the Time Record window 8 Click Save to save the settings within your chosen profile 9 If you want to remove any individual key click to select it and then click Delete 10 If you want to clear all the settings click Restore to return to the default key setting ...

Page 281: ...unch any application or program as follows 1 Enable and select the keyboard under your chosen profile click to select a key to launch the application and then click to select Launch App in Action Type 2 Click Browse at the bottom right of the application window Figure B 23 Keyboard Launch App Browse to Executable File ...

Page 282: ...on and click Open 4 The key will now be configured to open the selected application under your chosen Profile and the key will appear in green Figure B 24 Key Set to Launch App 5 If you want to remove any Launch App Key select it and click on Restore 6 Click Save to save the settings within your chosen profile ...

Page 283: ...xt 1 Enable and select the keyboard under your chosen profile click to select a key and then click to select Express Text in Action Type 2 Click in Start key if required the Start key is the key used to in your target program to open a text message or you can leave it blank if you prefer 3 Click in the Click to type field and type in your message Figure B 25 Keyboard Express Text ...

Page 284: ...essage in the target program under your chosen Profile and the key will appear in blue 6 If you want to remove any Express Text key select it and click on Restore 7 Click Save to save the settings within your chosen profile Copy Paste Text Note that some applications and games do not support copy and pasted text Where this is the case any text you may have copy and pasted in to the Type to Text fi...

Page 285: ...er your chosen profile click to select a key to disable and then click to select Disable in Action Type 2 The key will now be disabled 3 If you want to enable the key again select it and click on Restore 4 Click Save to save the settings within your chosen profile 5 The key will be disabled under your chosen Profile and the key will appear in Gray Figure B 26 Keyboard Disable ...

Page 286: ...y 1 Enable and select the mouse under your chosen profile click on a mouse button to select it and then click to select Express Key in Action Type 2 In the following example we will configure the central mouse wheel to combine the actions of left shift key for sprinting and the W key for moving forwards in a game program 3 Click on the central mouse wheel for the shortcut action Figure B 27 Mouse ...

Page 287: ...lick Stop Record to complete the process 7 Click Save to save the settings within your chosen profile 8 If you want to remove any mouse setting click to select it and then click Delete 9 If you want to clear all the settings click Restore to return to the default mouse setting 10 The mouse button for any assigned Express Keys will appear in orange Enabling Time Record for Mouse Settings If you wan...

Page 288: ...click to launch any application or program as follows 1 Enable and select the mouse under your chosen profile click on a mouse button to select it and then click to select Express Key in Action Type 2 Click Browse at the bottom right of the application window Figure B 28 Mouse Launch App Browse to Executable File ...

Page 289: ...able file of the application and click Open 4 The mouse click will now be configured to open the selected application under your chosen Profile and the button will appear in green 5 Click Save to save the settings within your chosen profile Figure B 29 Mouse Button Set to Launch App ...

Page 290: ...1 Enable and select the mouse under your chosen profile click on a mouse button to select it and then click to select Express Text in Action Type 2 Click in Start key if required the Start key is the key used to in your target program to open a text message or you can leave it blank if you prefer 3 Click in the Text Context field and type in your message Figure B 30 Mouse Express Text ...

Page 291: ...ter key would be the most commonly used or you can leave it blank if you prefer 5 The mouse button click will now be configured to send the text message in the target program under your chosen Profile and the button will appear in blue 6 If you want to remove any Express Text mouse button select it and click on Restore 7 Click Save to save the settings within your chosen profile ...

Page 292: ... chosen profile click on a mouse button to select it and then click to select Disable in Action Type 2 The button click will now be disabled 3 If you want to enable the button again select it and click on Restore 4 Click Save to save the settings within your chosen profile 5 The button click will be disabled under your chosen Profile and the key will appear in Gray Figure B 31 Mouse Disable ...

Page 293: ... application as normal so that a standard set of keys used may be recorded 3 Return to the Flexikey application and press Stop Record to stop recording 4 At the end of the recording process colors will represent the frequency of key presses with red as the most frequent through to lighter blue the less frequent the color bar at the bottom of the screen displays the color code against the number of...

Page 294: ...Control Center Flexikey B 42 B ...

Page 295: ...ton 2 Click 2 Install VGA Driver Yes 3 Click AGREE AND CONTINUE button to accept the terms of the license agreement 4 Click Next 5 Click the Close button to complete the installation 6 After all the drivers have been installed an internet connection is required run the NVIDIA GeForce Experience by clicking the desktop icon or App 7 Restart the computer and run the application again after restart V...

Page 296: ...reen instructions to update your settings and check for installed games etc By running the NVIDIA GeForce Experience you will be able to download the lat est drivers to insure compatibility with games power saving features and various other enhancements for your NVIDIA GPU these features are subject to change and update so check with the NVIDIA website for the latest information Note that to enabl...

Page 297: ... screen only Duplicate Extend or Second screen only 4 You can also click Connect to a wireless display at the bottom of the Project screen and follow the steps to connect to any wireless enabled display Figure C 1 Project NVIDIA Control Panel If you have connected 2 or 3 external displays configured in Clone mode you must use the NVIDIA control panel to configure the displays In this case do not u...

Page 298: ...nfigure displays 1 Attach your external display to the appropriate port and turn it on 2 Click the Start Menu and click Settings System or right click the desktop and select Display Settings 3 You can change Duplicate Extend or choose to display on 1 screen only 4 Click Apply to save any changes made 5 Click Advanced display settings to access further options Figure C 2 System Display ...

Page 299: ...t 1 Go to the Sound control panel 2 Click Playback tab 3 The playback device will be selected 4 You may need to select the audio device and click Set Default button 5 Double click the device to access the control panel tabs Volume Adjustment The sound volume level can be clicking using the volume control icon in the notification area of the taskbar Figure C 3 Sound HDMI Device set Default ...

Page 300: ...NVIDIA Video Driver Controls C 6 Audio Setup for HDMI C 6 Adjust the HDMI settings from the control panel tabs 7 Click OK to close the Sound control panel Figure C 4 HDMI Device Properties ...

Page 301: ...6 3 Set up your external display TV or LCD for HDMI input see your display device manual 4 You can now play video audio sources through your external display Sound Blaster Audio HDMI Display Port 1 When you connect a display to the HDMI Out port or Display Port the Sound Blaster Cinema controls will be disabled 2 A warning box will pop up and will prompt Do you want to select another audio device ...

Page 302: ...isplay videos or photo slide shows on your TV external display without using HDMI or A V ca bles Before configuring Wireless Display you will need to set up your compatible adapter with your display speakers Connect the adapter using an HDMI or A V ca ble and turn on the display or in the case of speakers connect them to the wireless speaker adapter with the cables provided with the adapter and th...

Page 303: ...2 Press the P key combination 3 Click Connect to a wireless display at the bottom of the Project screen and follow the steps to connect to any wireless enabled display 4 The system will then search for compatible display devices this may take up to 60 seconds so allow time for this to complete 5 Double click any detected display device in the list Figure C 5 Add a Wireless Display ...

Page 304: ...ction process again you can select it in Devices and click Remove Device Yes AC AD WLAN Module Connect to a Wireless Display When an AC AD WLAN module is installed you may find that the Connect to a wireless display item at the bottom of the Project screen does not appear In this case you will need to disable one of the wireless adapter items as follows 1 Right click the Wireless icon in the notif...

Page 305: ...IDIA Control Panel tab 1 Go to the Control Panel 2 Double click NVIDIA Control Panel click to view the control panel in either Large icons or Small icons if you are in Category view NVIDIA Control Panel To access the Ge Force control panel from the desktop right click the desktop then click NVIDIA Control Panel Figure C 6 NVIDIA Control Panel ...

Page 306: ... to features such as display configuration 3D Settings and Help menus etc Navigating the Control Panel Navigate through the control panels in much the same way as you would a web page Click on the sub head ing tasks in the left menu and on the high lighted links for infor mation Use the buttons on the top left to go back forward etc Figure C 7 NVIDIA Control Panels ...

Page 307: ...NVIDIA Video Driver Controls NVIDIA Control Panel C 13 C The Help menus provide index and search features and direct links to the NVIDIA website etc Figure C 8 Help Menu ...

Page 308: ...ternal display to the appropriate port and turn it on 2 Go to NVIDIA Control Panel see page C 11 3 Double click Display if the sub menus are not visible and then click Change resolution 4 Click to select the display and then adjust the settings from 2 Choose the resolution and 3 Apply the following settings 5 Click Apply to save the settings Figure C 9 Change Resolution ...

Page 309: ...splayPorts Display Mode Description Single One of the connected displays is used as the display device Clone Clone simply shows an exact copy of the Primary display desktop on the other display s This mode will drive multiple displays with the same content Extend Extend treats connected displays as separate devices and they act as a virtual desktop resulting in a large workspace When enabled you c...

Page 310: ... TBT 2 DDI to TBT Thunderbolt 3 Port 1 Disabled Enabled Enabled Thunderbolt 3 Port 2 Disabled Disabled Enabled Mini DisplayPort 1 Enabled Disabled Disabled Mini DisplayPort 2 Enabled Enabled Disabled Thunderbolt Ports for Display The display configura tion for the Thunderbolt ports and Mini Display Ports can be set up in the BIOS see DDI Control Advanced Menu Advanced Chipset Control on page 5 10 ...

Page 311: ...plays you want to use 5 Click the check box alongside any display you wish to use 6 Click Apply Yes to save any changes made the Apply button will appear in the bottom right of the control panel when changes have been made Display Not Shown If the attached display does not appear in the 1 Select the displays you want to use win dow click My Display is not shown and then click the appropri ate butt...

Page 312: ...hen click Set up multiple displays 4 Click to select a primary display under 1 Select the displays you want to use 5 Right click the icons under 2 Drag the icons to match and select Extend Changing the Primary Display on Extended Displays If you want to switch the primary display if the displays are extended then right click the sec ondary display icon and select Make Primary Click Apply Yes to sa...

Page 313: ...n window display will be denoted by an asterisk in the top right corner of the icon 7 To change the Primary display right click the icon and select Make primary 8 Click Apply Yes to save any changes Right click and select Make primary and click Apply Yes to save changes Figure C 12 Switch Primary Display ...

Page 314: ...can drag the icons to match the desktop layout you want to use e g you may want to extend the display to the right or left of the primary display 10 Click Apply Yes to save any further changes Figure C 13 Drag Display Icons Drag the display icons to match the layout you want to use ...

Page 315: ... Ports Thunderbolt Port see sidebar for restrictions in addition to the built in LCD Therefore it is possible to set up 4 simultaneous displays including the built in LCD and these may be configured in Clone mode or Extend mode as required Connect all the attached displays to the appropriate ports and configure them as out lined on the previous pages Video Adapters Display Port Support Note that N...

Page 316: ...IDIA control panel will show all the displays supporting the highest resolution of the attached displays e g if two of the displays support a resolution of 1920 1080 and the other supports a resolution of 1920 1200 then the control panel will show all the displays as 1920 1200 This is just a case of the control panel defaulting to the highest resolution however the actual resolution for each dis p...

Page 317: ...an also setup Surround configuration to combine up to three external multiple displays into a single unified display 1 Attach your external displays to the appropriate ports and turn them on 2 Go to NVIDIA Control Panel see page C 11 3 Click Configure Surround PhysX 4 Click Span displays with Surround and click Configure Surround Displays It is strongly recom mended that you use 3 identical extern...

Page 318: ...l pop up to allow you to configure the attached displays to your requirements 7 Click to select displays from the Display menu and set the Topology and click Enable Surround and Apply to save any changes made Figure C 15 NVIDIA Set Up Surround Set Up Surround Settings Select the Resolution and Refresh Rate for your connected dis plays from the menu The Bezel Correction section you can adjust the m...

Page 319: ...led program settings 1 Go to NVIDIA Control Panel see page C 11 2 Click Manage 3D Settings and select either Global Settings or Program Settings 3 Click the Setting menu items to select any global options required or select a program to customize from the drop down menu click Add to add any program that does not appear in the menu 4 Click Apply to save the settings Figure C 16 Manage 3D Settings ...

Page 320: ...ntrol Panel see page C 11 2 Click Configure Surround PhysX 3 Click Maximize 3D Performance under SLI Configuration 4 Click to select PhysX settings Auto select recommended is the default setting 5 Click Apply and Restart Now to restart the computer with SLI enabled SLI and Gaming When playing games using an SLI multi GPU configuration make sure that you are using the AC DC adapter plugged in to a ...

Page 321: ...he monitor s refresh cycle to the GPU s render rate thus removing lag and stutter issues in order to have objects appear sharper and scenes display instantly G SYNC Support NVIDIA G SYNC Technology supported by some LCD panels and GTX series video adapters only G SYNC is only sup ported if you have a G SYNC capable display and a GTX series video adapter contact your distributor or supplier for det...

Page 322: ...to Display if its sub items are not shown and then click Set up multiple displays and set the G SYNC capable display as the Primary Display in the configuration 5 Click next to 3D Settings if its sub items are not shown and then click Manage 3D Settings 6 Click Global Settings select Vertical sync and then select G SYNC Setting G SYNC in global settings means it will be applied to all games If you...

Page 323: ...er Controls HDCP Status C 29 C HDCP Status If your external display is HDCP High Bandwith Digital Content protection com patible then the NVIDIA control panel will display the HDCP system status Figure C 20 HDCP Status ...

Page 324: ... from the Video sub menus 1 Go to NVIDIA Control Panel see page C 11 2 Click next to Video if its sub items are not shown and then click either Adjust video color settings or Adjust video image settings 3 Make any adjustments required for any display and click Apply to save the settings Figure C 21 Adjust Video Color Settings ...

Page 325: ...onfigure the audio output from the NVIDIA control panel and Sound control panel see Audio Setup for HDMI on page C 5 The settings will de pend upon the external HDMI display to which you have connected Connected displays will appear alongside the appropriate port Click Open Win dows Sound Settings button to access the Sound control panel Figure C 22 Set up Digital Audio ...

Page 326: ...NVIDIA Video Driver Controls C 32 C ...

Page 327: ...edule Check with your distributor supplier for details Note that this computer model series may support a range of CPUs and or video adapters To find out which CPU is installed on your system go to the Start menu and select Settings and then select System and click About This will also provide information on the amount of Installed RAM etc To get information on your system s video adapter go to th...

Page 328: ...Modules Supports XMP 2666 3000 MHz XMP support depends on processor and works with four DIMMs SO DIMM Memory Types All SO DIMM memory modules installed in the system should be identical the same size and brand in order to prevent unexpected system behavior Do not mix SO DIMM memory module sizes and brands otherwise unexpected system problems may occur Storage Two Changeable 2 5 7mm 9 5mm h Hard Di...

Page 329: ...er DoubleShot Pro One DC In Jack Card Reader Embedded Multi In 1 Push Push Card Reader MMC RSMMC SD Mini SD SDHC SDXC up to UHS II Card Reader Note Some cards require adapters usually supplied with the cards Slots Four M 2 Slots Slot 1 for M 2 2230 WLAN Combo Module Card with PCIex2 USB Interfaces A Key Slot 2 for M 2 2280 SSD Card with SATA PCIe Gen3 x4 Interface M Key Slot 3 for M 2 2280 SSD Car...

Page 330: ...C DC Adapters AC in 100 240V 50 60Hz DC Output 19 5V 11 8A 230 Watts with Power Converter Box For Specification II Only Dual Full Range AC DC Adapters AC in 100 240V 50 60Hz DC Output 19 5V 16 9A 330 Watts with Power Converter Box Power Converter You must use the power converter supplied with the two AC DC adapters connected to power this computer Do not use a single AC DC adapter to power the sys...

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