Step 2
Examine the traffic received by the test set. Look for errors or any other signal information that the test set is capable of
indicating.
Step 3
If the test set indicates no errors, no further testing is necessary with the facility loopback. Clear the facility loopback:
a) Click the
Maintenance > Loopback
tabs.
b) Choose
None
from the Loopback Type column for the port being tested.
c) Choose the appropriate state to place the port in service, out of service and disabled, out of service for maintenance,
or automatically in service from the Admin State column for the port being tested.
d) Click
Apply.
e) Click
Yes
in the confirmation dialog box.
f)
Complete the
Perform a Terminal Loopback on a Source-Node MXP, TXP, XP, or ADM-10G Port, on page 12
Step 4
If the test set indicates errors, complete the
Test the MXP, TXP, XP or ADM-10G Card, on page 11
Test the MXP, TXP, XP or ADM-10G Card
SUMMARY STEPS
1.
Complete the
Physically Replace a Card, on page 453
for the suspected bad card and replace it with a
known-good one.
2.
Resend test traffic on the loopback circuit with a known-good card installed.
3.
If the test set indicates no errors, the problem was probably the defective card. Return the defective card
to Cisco through the Return Materials Authorization (RMA) process. Contact Cisco Technical Support 1
800 553 2447.
4.
Clear the facility loopback:
5.
Complete the
Perform a Terminal Loopback on a Source-Node MXP, TXP, XP, or ADM-10G Port, on
.
DETAILED STEPS
Step 1
Complete the
Physically Replace a Card, on page 453
for the suspected bad card and replace it with a known-good one.
High-performance devices on this card can get hot during operation. To remove the card, hold it by the
faceplate and bottom edge. Allow the card to cool before touching any other part of it or before placing
it in an antistatic bag.
Statement 201
Warning
Removing a card that currently carries traffic on one or more ports can cause a traffic hit. To avoid this, perform
an external switch if a switch has not already occurred. Refer to the procedures in the
Lock Initiation, and Clearing, on page 443
. For more information, refer to the Maintain the Node chapter in the
Cisco NCS 2002 and NCS 2006 Network Operations Guide
.
Caution
Step 2
Resend test traffic on the loopback circuit with a known-good card installed.
Step 3
If the test set indicates no errors, the problem was probably the defective card. Return the defective card to Cisco through
the Return Materials Authorization (RMA) process. Contact Cisco Technical Support 1 800 553 2447.
Step 4
Clear the facility loopback:
a) Click the
Maintenance > Loopback
tabs.
b) Choose
None
from the Loopback Type column for the port being tested.
Cisco NCS 2000 series Troubleshooting Guide, Release 11.0
11
General Troubleshooting
Test the MXP, TXP, XP or ADM-10G Card
