Answer a Call Using Other PickUp
Procedure
Step 1
Perform one of the following actions:
•
Press
OPickUp
to answer a call in your pickup group or in an associated group to your phone.
•
If you have multiple lines and want to pick up the call on another line, first press the desired line button,
then press
OPickUp
.
Step 2
If the call rings, press
Answer
to connect to the call.
Automatically Answer Calls
Incoming calls can be answered automatically by your phone after one ring. Your administrator sets up the
Auto Answer feature to work with either your speakerphone or headset. For more information, contact your
administrator.
Procedure
Step 1
When your phone is set up to autoanswer calls using your headset,
a) To answer calls automatically with a headset, prepare your phone in the following way:
•
Ensure that your headset is connected to the phone.
•
Ensure that the headset button
is illuminated.
When you get a call, the call answers automatically and you interact with the caller using the headset.
b) To end calls or make calls, use the buttons and softkeys. Do not use the headset button
.
c) If you do not want calls to automatically answer on your headset, press the headset button
to turn off
the headset and use the handset or speakerphone to make and answer calls.
Step 2
When your phone is set up to autoanswer calls using the speakerphone,
a) To answer calls automatically on the speakerphone, prepare your phone in the following way:
•
Ensure that the headset button
is not illuminated.
•
Leave the handset in the cradle.
When you get a call, the call answers automatically and you interact with the caller using the
speakerphone.
Cisco IP Phone 8811, 8841, 8851, 8851NR, and 8861 User Guide for Cisco Unified Communications Manager 10.5
35
Basic Operations
Automatically Answer Calls
