Cisco 8800 Series, Manual

Page: 285 / 544

redial|1;newcall|2;dnd;psk1
If the user incorrectly configures the programmable softkey list features on the phone, the key list on the
phone LCD does not update. For example:
• If a user enters
rdeial;newcall;cfwd
(redial has been misspelt), the key list is not updated
and the user does not see any change on the LCD.
• If a user enters
redial;newcall;cfwd;delchar
, the user will not see a change on the LCD,
as the delchar softkey is not allowed in the Idle Key List . Hence, this is an incorrect configuration
of the programmable softkey list.
• PSK1:
fnc=sd;ext=5014@$PROXY;nme=sktest1
In this example, we are configuring a softkey on a phone as a speed dial number for extension 5014
(sktest1). Note
You can also configure an XML service on the programmable softkey. Enter the string in this format:
<PSK1 ua="na">fnc=xml;url=http://xml.service.url;nme=name</PSK1>
Step 5
Click Submit All Changes .
Configure a PSK with DTMF Support
You can configure programmable softkeys (PSK) with dual tone multifrequency (DTMF). This configuration
enables the phone to send digital pulses inband (or out-of-band via SIP INFO) to the server during an active
call. When you enable a function on a PSK, the user sees the softkey name, and presses it to perform the
named function. The applied actions to the DTMF digit string are similar to those applied to Speed Dial, such
as the following:
• Pause represented by ,
• Wait represented by X
For example,
ext=<DTMF_DIGITS>[[,|X][<DTMF_DIGITS>]]
, where the valid DTMF digits are 0-9,*, #,
a, b, c, d, and where the parts in [ ] brackets are optional.
This feature applies only to programmable softkeys. It doesn’t apply to the programmable line keys (PLK)
on the desk phones. If you configure any PLK for this feature, the display will present the Circled X icon
Ⓧ ,
and nothing will happen if you press the key.
This feature supports only Connected Key List and Connected Video Key List .
Before you begin
Access the Phone Web Interface, on page 104 .
Procedure
Step 1 Select
Voice
>
Phone
>
Programmable Softkeys
.
Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later
265
Cisco IP Phone Configuration
Configure a PSK with DTMF Support