7-4
D4K35 Setup Guide
020-100855-02 Rev. 1 (09-2014)
Section 7: Troubleshooting
7.13 Display has Suddenly Frozen
Turn off the projector and unplug the power cord from the power source. Plug the projector power cord into a
power source and turn the projector on.
7.14 Data is Cropped from Edges
Reduce the image size to fill the display area, and then stretch the image vertically to fill the screen. Add an
anamorphic lens to regain image width.
7.15 The Projector is ON, but There is No Image
• Ensure AC power is connected.
• Make sure the lens cover is removed from the lens.
• Make sure the douser is open.
• Tap
on the main TPC screen. If the lamp does not strike, see
Section 7.2 Lamp Does Not Ignite
.
• Tap
Menu
>
Channel Setup
. Verify the correct channel is selected and the settings are correct.
• Ensure an active source is connected properly. Check the cable connections and make sure the alternative
source is selected.
• Verify you can select test patterns. If you can, check your source connections again.
7.16 The Display is Jittery or Unstable
• Verify that the input device is connected properly. If the input device is not connected properly, the projector
repeatedly attempts to display an image.
• The horizontal or vertical scan frequency of the input signal may be out of range for the projector.
• The sync signal may be inadequate. Correct the source problem.
7.17 Portions of the Display are Cut OFF or Warped to the Opposite Edge
If you have resized the image, adjust the resizing settings until the entire image is visible and centered.
7.18 The Display is Faint
• Verify the input source is terminated only once.
• If the input is not a video source, use a different sync tip clamp location.
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