7-2
D4K35 Setup Guide
020-100855-02 Rev. 1 (09-2014)
Section 7: Troubleshooting
• Listen for a clicking noise that indicates the ballast is attempting to strike the lamp. If you do not hear a click-
ing noise, there might be a problem a problem with the ballast. Contact a Christie accredited service techni-
cian to resolve the issue.
• If you hear a brief clicking noise, but the lamp does not ignite, replace the lamp.
• Check the transformer Voltage switch on the transformer.
7.3
Lamp Suddenly Turns OFF
• Tap
Menu
>
Advanced Setup
>
Lamp Power/LiteLOC Setup
. Increase the lamp power.
• Tap
Menu
>
Status
and then
Interlocks
in the left pane. Review and correct all interlock failures.
• If EVB errors occur, check the door interlock.
• Tap
Menu
>
Status
and then
Temperatures
in the left pane. Verify if the DMD temperatures are too high. If
the temperatures are too high, cool the projector. Ensure the projector is properly ventilated, the air filters are
not blocked, and the liquid cooling reservoir has coolant.
7.4
Flicker, Shadows Or Dimness
• Ensure the douser is open.
• Run a LampLOC™ adjustment.
• Verify that a LampLOC™ adjustment is not in progress.
• Tap
Menu
>
Advanced
Setup
>
LampPower/LiteLOC™ Setup
. Monitor the Power % field to determine
if the power is consistent or varying. Increase the lamp power. Lamps which are near end of service may not
operate reliably at a lower power setting.
• Fold mirror misalignment. Contact your Christie accredited service technician to resolve the issue.
• Integrator rod misalignment. Contact your Christie accredited service technician to resolve the issue.
7.5
LampLOC™ Not Working
• If the
Do Auto
option is not working, tap
Menu
>
Advanced
Setup
>
LampLOC™ Setup
and adjust the lamp position manually. Observe
screen brightness by adjusting the XYZ values or use a light meter to
check for changes in brightness.
• Check that the anode yoke (lamp yoke) is in the correct position. (Figure
7-3)
• Check that the flat part of the anode end of the lamp (if applicable) faces
up in the anode yoke.
7.6
LiteLOC™ Not Working
• Tap
Menu
>
Advanced
Setup
>
LampPower/LiteLOC™ Setup.
Tap
Enable LiteLOC
™
.
• If the lamp power is at the maximum setting to maintain a LiteLOC™
setting, LiteLOC™ is automatically disabled. Reduce the LiteLOC™
setting, or install a new lamp.
Figure 7-3 Lamp Yoke Position
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