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TROUBLESHOOTING
Please refer to the Troubleshooting Guide available on HVAC Partners for more detail.
Infinity Control does not power up.
1. Recheck wiring to ABCD on all devices.
2. Make sure all colors match for every terminal.
3. Make sure power is applied to the indoor unit, and the amber LED is lit on indoor control circuit board.
4. Check for 24VAC between the C and D terminals at Infinity Control terminal connector and Damper Control Module.
5. Check fuse on indoor unit’s circuit board.
Display says “Indoor Unit Not Found”
1. Recheck wiring to ABCD on all devices.
2. Make sure all colors match for every terminal.
3. Press left--side button to try again.
4. If display still reads “Indoor Unit Not Found”, disconnect accessories and all devices from ABCD and connect User Interface directly
to indoor unit with a short piece of thermostat wire. Add other devices one at a time to determine where the communication issue
exists.
Display says “Outdoor Unit Not Found” and I have a two--stage communicating outdoor unit:
1. Recheck wiring to ABCD connector on outdoor unit.
2. Make sure all colors match for every terminal.
3. Check for 24VAC between the C and D terminal connector of outdoor unit.
I made a mistake on the start--up screens and pressed the right--side button to get to the run mode. How do I get back to start--up?
1. Press the ADVANCED button for at least 10 seconds.
2. Install/Service menu will appear.
3. Scroll down to the INSTALL selection.
4. Press the right--side button; the screen will prompt you to press the right side again to re--install the system.
To check current system status.
1. Press the right side button. This will display the current active system faults.
2. If no faults are active, the Status screen will show status of each component in the system.
UID
01
--
V
