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10

How to ProGram tHe nUmBers: 

If the first number to be called is ‘987654321’, then press the star (*) key first (bottom left hand key), then 
press the number 

“1” key

, then enter the phone number (987654321), and finally press the 

“#” key

 to 

end. If you hear a double beep, then the number has now been stored as the first emergency contact 
number. The setting procedures for the

 2nd, 3rd, 4th and 5th

 telephone numbers are the same as above 

except after the star key you press the 

“2” key

 for the second stored number and the 

“3” key

 for the third 

stored number and so on. 
As you enter the numbers they will appear in the Smart Dialler indication window. The letter P (short 
for Phone) and then the number 1 (indicating the first number is about to be stored) will appear prior 
to you entering the digits of the first number. After storing each number and pressing the 

“#” key

 you 

will hear 2 audible beeps from the phone. This indicates that the storing of your phone number has been 
successful. It is important not to rush this procedure but take deliberate and careful note as you enter each 
key command. 

(To change the numbers at any time just overwrite using the same procedure.)

NOTE: Numbers will remain stored even in the event of losing power. 

steP 6:

  

recorDinG the Voice messaGe

 

 Using 

star (*) 6

 You have a maximum of 

45 seconds

 in which to record one of the following 

messages. At the conclusion immediately press the

 “#” key 

to stop recording and you will hear 

two beeps. If the two beeps sound before you finish, your message is too long and will need to be 
said a little quicker. 

(Your message can be changed at any time by repeating this procedure)

Voice oPtion 1. 

“This is (Name) of (full address including state) I have pressed my CareAlert button and need emergency 
help. Press the star key on your phone to speak to me – if I do not respond, please take action to ensure 
my well-being. Should this message reach Emergency Services please connect this call to the Ambulance. 
Repeating, my name is (name) and my address is (address). This message is played twice. Press the star 
key now to speak to me. 

Voice oPtion 2: (tHis is onlY UseD iF YoU HaVe an oUtDoor keYsaFe lock) 

“This is (Name) of (full address including state) I have pressed my CareAlert button and need emergency 
help. Press the star key on your phone to speak to me – if I do not respond, please take action to ensure 
my well-being. My Key Safe Lock is located (say location) and the opening code is (give combination). 
Should this message reach Emergency Services please connect this call to the Ambulance. Repeating, 
my name is (name) and my address is (address). This message is played twice. Press the star key now to 
speak to me” 

Both message options can be read within 45 seconds. option 2 should be read at a faster pace. 

anYone can recorD a messaGe on BeHalF oF tHe owner oF tHe carealert smart Dialler. 

NOTE: It is most important that you use the formal recorded message exactly as it is, in the event that 

it is received by the Triple Zero Services.  

Summary of Contents for CA-0417

Page 1: ...THIS INSTRUCTION MANUAL CAREFULLY Important information instructions for your Smart Dialler Uniquely Flexible Alert System Test Your CareAlert SmartDialler pendant battery on a regular basis by pressi...

Page 2: ...2 Testing 13 General Information 14 Function of the Wireless Pendant 15 An Emergency Situation 16 Ensuring correct action 17 Precautions and maintenance 18 Changing Batteries 19 20 Storage of Property...

Page 3: ...neck or on your wrist It can also be worn in the shower In non monitored mode the Smart Dialler has no ongoing monitoring costs associated with it and simply by passes the monitoring station and call...

Page 4: ...ller to Alarm To Delete Phone Numbers Slide rear switch to set then press 1 to remove first number 2 to remove second number To add another number after deleting simply follow the procedures above IMP...

Page 5: ...Dialler Aremoteprogramminginstallationserviceisavailableforasmallfee Call1300758595 A red LED light on your Mobile Strength Indicator means a poor Mobile Signal and may not always guarantee your unit...

Page 6: ...WORK CONNECT TO POWER ONLY SETTINGUPAMONITOREDSYSTEM To connect to landline or NBN please follow the tutorials found at www careassist com au please note some Retail Service Providers supplied modems...

Page 7: ...nt together Once you activate your CareAlert it will advise via the speaker that it is going to make an emergency call Once this call has been made the monitoing centre will contact you via the base s...

Page 8: ...ONITOREDSYSTEM To connect to landline or NBN please follow the tutorials found at www careassist com au please note some Retail Service Providers supplied modems may not be compatible with the CareAle...

Page 9: ...Smart Dialler will give a beep sound and a voice message will play you are in SET mode A small red dot will appear in the indication window showing that the Smart Dialler is in the SET mode STEP 4 Pic...

Page 10: ...conclusion immediately press the Key to stop recording and you will hear two beeps If the two beeps sound before you finish your message is too long and will need to be saidalittlequicker Yourmessagec...

Page 11: ...It should be noted that the Smart Dialler will continue to operate normally without a battery however should there be a power failure then the battery is relied upon to ensure that the Smart Dialler...

Page 12: ...tingyourSmartDialler youmaynoticethat thereceiveroftheemergencycallcouldanswerpartwaythroughyourmessage Thisisquitenormalandthisiswhythemessageisrepeated 5 With the Smart Dialler in the standby mode M...

Page 13: ...munication can sometimes be affected by the different frequencies that are used by different telcos If you find that the star or 3 button does not activate this feature then the emergency call may aut...

Page 14: ...according to different circumstances 4 The Pendant can be worn around the neck or on the wrist To secure the stainless steel neck band provided you must firmly press the neck band pin into the hole a...

Page 15: ...all Both parties will need to speak very loudly for thiscommunicationtobeeffective PleaseNote the2 waycommunicationfeaturewillonlybeeffective if the person in need is within a relatively close distanc...

Page 16: ...n your list that should they receive an emergency call they shouldcontact the ambulance to attend to your need You should note that the ambulance may depending on the State you live in chargeyouforany...

Page 17: ...o clean the Smart Dialler never use any cleaning products or water When cleaning be careful not to slide the switch at the rear to the set position for in this position you will have no dial tone or d...

Page 18: ...ss it fails to hold its charge It should be noted that the Smart Dialler will continue to operate normally without a battery howevershouldtherebeapowerfailurethenthisbatteryisreliedupontoensurethatthe...

Page 19: ...ndthepinnumberaredivulgedontheemergencymessage PleasenotetheKeySafeLockisNOTwaterproofandneedstobelocatedoutoftheweather Four Wheels for recording access PIN Number Keys Secure inside the chamber of t...

Page 20: ...caoftheinstructionontherearofKeySafeLockpackagingincaseyoulosetheoriginal Please Note YourresponsibilitywiththeuseofaKeysafelock IfyouoranyotheruseroftheKey SafeLockchangethecodebymovingthechangelever...

Page 21: ...use if more than 300 volts is recorded This is to help prevent any damage to your CareAlert Smart Dialler in theeventofaPowerSurge ShouldthisfuseblowyouwillneedtopurchaseanewPowerAdaptor online Warran...

Page 22: ...nently on the base station talk and line are reversed in ports on back of base station Unplug LINE and TEL from back of base station and swap port position Mobile signal light is RED or OFF Low or no...

Page 23: ...age heard saying mains power is not detected A Power failure The AC power adapter plug has come out of the power outlet Power adapter fuse link blown due to power surge Power measuring zenode may have...

Page 24: ...Smart Dialler is not responding when the Call Button or Emergency Buttons are pressed on the remote pendant Flat battery in the remote pendant The FUNCTION switch is not on Alarm or Mute position The...

Page 25: ...sists turn off the power to ALL electronic devices If problem remedied then turn on one at a time to identify clashing device Place the main unit in an open environment Preferably around waist height...

Page 26: ...back plug at the telecom port picking up interference by what is running through the other leg of the double adaptor Your ADSL Filter may be blocking the star key signal Foxtel maybe the issue The st...

Page 27: ...tivated remove the battery from the pendant with screwdriver provided in the pack The pendant is faulty The function switch is faulty You have recently activated the Smart Dialler either In testing or...

Page 28: ...from line at rear of dialler 3 Undo underneath cover plate and remove battery 4 Wait for 10 seconds 5 Turn mains power on ONLY 6 Reprogram with phone 7 Reconnect line and refit battery My Wall Phone c...

Page 29: ...nz GENUINE FAULTS Our products come to you with the highest quality control checks possible However if you have carefully followed all procedures outlined in this instruction manual including ANY assi...

Page 30: ...ave purchased it outright A Yes thisdiallerisyours Q Has the CareAlert Smart Dialler been tested and approved for Australian NZ standards A Yes Thisproducthaspassedallthestrictandrigorous Australianan...

Page 31: ...l continue to cycle through all numbers programmed in sequential order twice however once a live call has been answered and responds with the appropriate key then the dialler will cease to dial any mo...

Page 32: ...ntion When the emergency red buttons are activated on the pendant a very loud siren is heard along with a strobe light Can be used in various applications ranging from factory to domestic use Is commo...

Page 33: ...uremergencycalltheywilltrytocontactyouviatelephone This maybe through your CareAlert base station or other alternative contact numbers you provided 3 Ifnocommunicationisestablished thenthemonitoringce...

Page 34: ...d repairs may incur charges for service and parts if necessary 1 Accidental damage power surge damage acts of God failure due to misuse abuse incorrect installation negligence or non observance of reg...

Page 35: ...your bathrooms and showers with non skid mats v Wet areas are one of the most common places for accidents v Install at least one but preferably two grab rails in your bathroom and shower areas v Make...

Page 36: ...A great product Helen Grange South Australia No Qualms in Recommending your company My mum s CareAlert is working fine and mum is relieved that she can now feel safe at home when she is by herself I w...

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