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9

installation & ProGramminG  

oF tHe smart Dialler iF non monitoreD

The steps to install and program the “CareAlert” Dialler are simple. If you do not feel  

confident then request the assistance of someone who is able to do so, on your behalf.

  

A remote programming installation service is available for a small fee: 

call aust: 1300 75 85 95  |  call nZ: 0800 67 77 87

10 easY stePs: (please view the Figure on page 8)

steP 1:

 

Plug the black ac/Dc power supply adapter into a power point

 and the round chrome pin 

into the port labelled ‘Power’ at the rear of the Smart Dialler. Turn on the power. A short Beep Tone 
will sound and LED light will move clockwise on the indicator window provided the rear black 
sliding switch is on alarm.

steP 2:

    You will require a landline style telephone for programming, unplug your existing phone from 

the wall port or NBN modem and plug it into the back of the Smart Dialler port labelled “TEL”. 
Alternatively, you can use our programming phone (if you chose to purchase).

 (NOTE: 

DO NOT USE digital 24v high powered office phones as these may damage the 

dialler.)

 

steP 3:

 

Place the “Function” switch on the rear of the smart Dialler to “set”.

 The Smart Dialler 

will give a beep sound and a voice message will play “you are in SET mode”. A small red dot will 
appear in the indication window showing that the Smart Dialler is in the “SET” mode.

steP 4:

 

Pick up the handset of the telephone that is connected to the Dialler.

 This handset may 

be a fixed or a cordless phone. 

 

If you have a cordless phone, you 

initiallY

 will need to push the appropriate button eg:  ‘call’ or 

‘talk’ or the green phone symbol. 

 

(NOTE: NO dial tone will be heard when the function switch is in the ‘set’ position).

steP 5:

  

setting and storing the first and subsequent contact phone numbers.

 

 

The Smart Dialler can store up to 5 phone numbers. Each number can have a maximum of 16 digits 
and so mobile phone numbers can be used. Carefully choose the phone numbers of people in the 
order that you wish to contact in the case of an emergency. For example, you may wish to contact 
a member of your family at home first, then on a mobile or perhaps even a neighbour or friend. It 
is recommended that you try and have at least 3 or more contact persons, to ensure the likelihood 
of your call being answered. 

 

NOTE: It is permissable to program Triple Zero “000” as an emergency assist number. Triple Zero 

Services request that where or if possible “000” be positioned as the final/last number to call. Your 

call will then be treated as a standard emergency procedure by this team.

Summary of Contents for CA-0417

Page 1: ...THIS INSTRUCTION MANUAL CAREFULLY Important information instructions for your Smart Dialler Uniquely Flexible Alert System Test Your CareAlert SmartDialler pendant battery on a regular basis by pressi...

Page 2: ...2 Testing 13 General Information 14 Function of the Wireless Pendant 15 An Emergency Situation 16 Ensuring correct action 17 Precautions and maintenance 18 Changing Batteries 19 20 Storage of Property...

Page 3: ...neck or on your wrist It can also be worn in the shower In non monitored mode the Smart Dialler has no ongoing monitoring costs associated with it and simply by passes the monitoring station and call...

Page 4: ...ller to Alarm To Delete Phone Numbers Slide rear switch to set then press 1 to remove first number 2 to remove second number To add another number after deleting simply follow the procedures above IMP...

Page 5: ...Dialler Aremoteprogramminginstallationserviceisavailableforasmallfee Call1300758595 A red LED light on your Mobile Strength Indicator means a poor Mobile Signal and may not always guarantee your unit...

Page 6: ...WORK CONNECT TO POWER ONLY SETTINGUPAMONITOREDSYSTEM To connect to landline or NBN please follow the tutorials found at www careassist com au please note some Retail Service Providers supplied modems...

Page 7: ...nt together Once you activate your CareAlert it will advise via the speaker that it is going to make an emergency call Once this call has been made the monitoing centre will contact you via the base s...

Page 8: ...ONITOREDSYSTEM To connect to landline or NBN please follow the tutorials found at www careassist com au please note some Retail Service Providers supplied modems may not be compatible with the CareAle...

Page 9: ...Smart Dialler will give a beep sound and a voice message will play you are in SET mode A small red dot will appear in the indication window showing that the Smart Dialler is in the SET mode STEP 4 Pic...

Page 10: ...conclusion immediately press the Key to stop recording and you will hear two beeps If the two beeps sound before you finish your message is too long and will need to be saidalittlequicker Yourmessagec...

Page 11: ...It should be noted that the Smart Dialler will continue to operate normally without a battery however should there be a power failure then the battery is relied upon to ensure that the Smart Dialler...

Page 12: ...tingyourSmartDialler youmaynoticethat thereceiveroftheemergencycallcouldanswerpartwaythroughyourmessage Thisisquitenormalandthisiswhythemessageisrepeated 5 With the Smart Dialler in the standby mode M...

Page 13: ...munication can sometimes be affected by the different frequencies that are used by different telcos If you find that the star or 3 button does not activate this feature then the emergency call may aut...

Page 14: ...according to different circumstances 4 The Pendant can be worn around the neck or on the wrist To secure the stainless steel neck band provided you must firmly press the neck band pin into the hole a...

Page 15: ...all Both parties will need to speak very loudly for thiscommunicationtobeeffective PleaseNote the2 waycommunicationfeaturewillonlybeeffective if the person in need is within a relatively close distanc...

Page 16: ...n your list that should they receive an emergency call they shouldcontact the ambulance to attend to your need You should note that the ambulance may depending on the State you live in chargeyouforany...

Page 17: ...o clean the Smart Dialler never use any cleaning products or water When cleaning be careful not to slide the switch at the rear to the set position for in this position you will have no dial tone or d...

Page 18: ...ss it fails to hold its charge It should be noted that the Smart Dialler will continue to operate normally without a battery howevershouldtherebeapowerfailurethenthisbatteryisreliedupontoensurethatthe...

Page 19: ...ndthepinnumberaredivulgedontheemergencymessage PleasenotetheKeySafeLockisNOTwaterproofandneedstobelocatedoutoftheweather Four Wheels for recording access PIN Number Keys Secure inside the chamber of t...

Page 20: ...caoftheinstructionontherearofKeySafeLockpackagingincaseyoulosetheoriginal Please Note YourresponsibilitywiththeuseofaKeysafelock IfyouoranyotheruseroftheKey SafeLockchangethecodebymovingthechangelever...

Page 21: ...use if more than 300 volts is recorded This is to help prevent any damage to your CareAlert Smart Dialler in theeventofaPowerSurge ShouldthisfuseblowyouwillneedtopurchaseanewPowerAdaptor online Warran...

Page 22: ...nently on the base station talk and line are reversed in ports on back of base station Unplug LINE and TEL from back of base station and swap port position Mobile signal light is RED or OFF Low or no...

Page 23: ...age heard saying mains power is not detected A Power failure The AC power adapter plug has come out of the power outlet Power adapter fuse link blown due to power surge Power measuring zenode may have...

Page 24: ...Smart Dialler is not responding when the Call Button or Emergency Buttons are pressed on the remote pendant Flat battery in the remote pendant The FUNCTION switch is not on Alarm or Mute position The...

Page 25: ...sists turn off the power to ALL electronic devices If problem remedied then turn on one at a time to identify clashing device Place the main unit in an open environment Preferably around waist height...

Page 26: ...back plug at the telecom port picking up interference by what is running through the other leg of the double adaptor Your ADSL Filter may be blocking the star key signal Foxtel maybe the issue The st...

Page 27: ...tivated remove the battery from the pendant with screwdriver provided in the pack The pendant is faulty The function switch is faulty You have recently activated the Smart Dialler either In testing or...

Page 28: ...from line at rear of dialler 3 Undo underneath cover plate and remove battery 4 Wait for 10 seconds 5 Turn mains power on ONLY 6 Reprogram with phone 7 Reconnect line and refit battery My Wall Phone c...

Page 29: ...nz GENUINE FAULTS Our products come to you with the highest quality control checks possible However if you have carefully followed all procedures outlined in this instruction manual including ANY assi...

Page 30: ...ave purchased it outright A Yes thisdiallerisyours Q Has the CareAlert Smart Dialler been tested and approved for Australian NZ standards A Yes Thisproducthaspassedallthestrictandrigorous Australianan...

Page 31: ...l continue to cycle through all numbers programmed in sequential order twice however once a live call has been answered and responds with the appropriate key then the dialler will cease to dial any mo...

Page 32: ...ntion When the emergency red buttons are activated on the pendant a very loud siren is heard along with a strobe light Can be used in various applications ranging from factory to domestic use Is commo...

Page 33: ...uremergencycalltheywilltrytocontactyouviatelephone This maybe through your CareAlert base station or other alternative contact numbers you provided 3 Ifnocommunicationisestablished thenthemonitoringce...

Page 34: ...d repairs may incur charges for service and parts if necessary 1 Accidental damage power surge damage acts of God failure due to misuse abuse incorrect installation negligence or non observance of reg...

Page 35: ...your bathrooms and showers with non skid mats v Wet areas are one of the most common places for accidents v Install at least one but preferably two grab rails in your bathroom and shower areas v Make...

Page 36: ...A great product Helen Grange South Australia No Qualms in Recommending your company My mum s CareAlert is working fine and mum is relieved that she can now feel safe at home when she is by herself I w...

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