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Canon MK3000, User Manual

The Motorola MK3000 is a cutting-edge device designed to enhance retail operations. To ensure seamless usage, a detailed Product Reference Manual is available for download, completely free of charge, on our website. Get instant access to this comprehensive manual to optimize your MK3000 experience.

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Chapter 5

Maintenance/Printer Settings

Cleaning the Printer ..............................................................................................................................149 

Cleaning the Outside of the Printer .......................................................................................149 

Cleaning the Inside of the Printer ............................................................................................150 

Cleaning the Transport Roller .....................................................................................................152 

Cleaning the Print Head ................................................................................................................154 

Cleaning/Replacing the Cleaners ............................................................................................155 

Replacing the Cutter ............................................................................................................................156 

Changing the Printer Settings ........................................................................................................160 

Changing the Auto Power Off  Settings (Adapter/Battery) ......................................160 

Changing the Display Settings ..................................................................................................162 

Turning Off  Sounds ..........................................................................................................................165 

Initializing this Printer ......................................................................................................................166 

Summary of Contents for MK3000

Page 1: ...FINETECH NISCA INC 2022 4Y1 8640 010 Precautions for safe use are described in the Basic Operation Guide Please read it carefully before using this product Please note that the contents of this manual are subject to change without notice ...

Page 2: ...nging the Control Setting of the Tube Warmer 34 Changing the Temperature Setting of the Tube Warmer 35 2 Input Edit Basic Input Operations 37 Before Input 37 Entering Text 39 Entering Symbols 40 Deleting Characters 41 Deleting All Characters That Have Been Entered 42 Editing Characters and Lines 43 Setting the Character Size 43 Surround Text with a Frame 45 Specifying the Orientation and Character...

Page 3: ...t Using a Computer Installing the Software 108 Install the MK Desktop Utility and Printer driver 108 Uninstalling the MK Desktop Utility and Printer Driver 115 Connecting to a Computer Switching to PC Connection Standby Mode 118 Starting Up Exiting the Program 119 Start up the MK Desktop Utility 119 Exit the MK Desktop Utility 120 Screen Configuration 121 Main Screen 121 Menu Bar 122 Toolbar 124 W...

Page 4: ...ery 160 Changing the Display Settings 162 Turning Off Sounds 165 Initializing this Printer 166 6 Troubleshooting If a Tube or Label Tape Becomes Jammed 168 What to Do in Case of Trouble 173 A Message is Coming Up 180 Updating the Firmware 185 Checking the Firmware Version 185 Running the Firmware Update 186 7 Appendix Specifications 189 Printer 189 Print Media 191 System Requirements for Software ...

Page 5: ... injury or improper use of the product be sure to read these indications NOTE Instructions including notes for operation and additional explanations About the Text Copying this manual or any part of this manual without permission is strictly forbidden The information in this manual is subject to change without notice We have done our best to make this manual as complete and accurate as possible an...

Page 6: ...is abbreviated as Windows Trademarks Canon and the Canon logo are trademarks of Canon Inc Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries eneloop is trademark or registered trademark of Panasonic Group Other brand and product names may be trademarks or registered trademarks of their respective companies ...

Page 7: ...nce Printer Settings Trouble shooting Names of Components External View Top View 1 2 3 4 5 1 Keyboard 2 Cover 3 Power key 4 AC adapter connector 5 USB connector Type B Bottom View 1 2 3 1 Battery cover 2 Battery case 3 Rating plate The rating plate shows the manufacturer model name electrical rating and serial number ...

Page 8: ...View 2 3 4 5 6 7 8 10 11 9 1 12 13 14 1 Connector for tube warmer 2 Attachment Media cassette mount 3 Media feed port When the attachment installed 4 Display 5 Ribbon cassette mount 6 Transport roller 1 7 Print head 8 Transport roller 2 9 Transport roller 3 10 Connector for ribbon cassette 11 Cutter 12 Media delivery port 13 Blade receiver 14 Jam recovery lever ...

Page 9: ...eparation Setup Print Using a Computer Appendix Index Print Save Input Edit Names of Components Maintenance Printer Settings Trouble shooting Tube Attachment 3 1 2 1 Size switch lever 2 Tube retainer lever 3 Cleaner ...

Page 10: ...e between characters 3 Length Margin key Specifies the length of one tube or one label character alignment and margins 4 Conti key Sets up repeat printing of a page 5 Number key Sets numbering for text 6 Regist key Sets up the saving and loading of data 7 Symbol key Use this key to enter a symbol Use Shift Enter key to confirm a selected unconfirmed symbol 8 Remove key This key is used to remove t...

Page 11: ...racters or selected items Pressing this key after finalizing text input will insert a page break at the cursor position 14 Arrow keys Move the cursor or selected item up down left or right If you press this key while holding down Shift in the character input display you can move to the next or previous page P 38 15 Print key Displays the printing preference display and allows you to print the curr...

Page 12: ...s Lock Indicates whether the Caps Lock mode is active Active so all alphabetic characters are entered in uppercase No indication Normal inactive 2 Print speed Displays the printing speed settings P 87 H High L Low 3 Half cut setting The settings for adding a half cut to tubes or label tapes are indicated by the following symbols P 88 Half cut Not half cut but a solid line is printed showing where ...

Page 13: ...lowing symbols P 12 The AC adapter is being used Power remaining Out of power When the battery is being used the remaining battery charge is indicated by this symbol If the battery is not sufficiently charged the remaining capacity may not be displayed correctly 6 Warmer Displays the settings for the optional tube warmer P 31 Auto Only warms the tube during printing When printing is executed the t...

Page 14: ...will be printed repeatedly P 79 10 Character Space Displays the character space setting for the current page P 48 11 Lines Displays the number of lines setting for the current page P 49 12 Character Size Displays the character size setting for the current page P 43 13 Frame Displays the frame setting for the current page P 45 14 Orientation Displays the print orientation and character orientation ...

Page 15: ...r On Off 15 Turning the Printer On 15 Turning the Printer Off 17 Installing the Ribbon Cassette 18 Loading the Print Media 21 Loading a Tube 21 Loading a Label Tape Cassette 25 Replacing the Print Media 27 Using the Optional Tube Warmer 31 Set the Tube in the Tube Warmer 31 Changing the Temperature Setting of the Tube Warmer 35 ...

Page 16: ...ly Connecting the AC Adapter CAUTION Be sure to use the supplied genuine AC adapter and power cord 1 Connect the power cord to the AC adapter and plug the AC adapter into the printer 2 Insert the power plug into a power outlet IMPORTANT If the AC adapter jack is defective or damaged it cannot be repaired Please purchase the AC adapter from your point of purchase for this product ...

Page 17: ...ard Model Batteries Part No BK 3MCCA for North America BK 3MCCE for Asia Do not use any other type of battery Failure to do so may result in fire malfunction or injury 1 Prepare 6 eneloop AA Standard Model Batteries Part No BK 3MCCA for North America BK 3MCCE for Asia Sold separately 2 Make sure that the power is turned off 3 Remove the battery cover 4 Insert the batteries As shown in the figure i...

Page 18: ... adapter as they will be drained otherwise If the batteries are installed and the AC adapter is connected to the product do not disconnect the AC adapter during printing The product will not be able to print properly if you do so When printing using battery power even if the AC adapter is connected during printing the power supply will not be switched until printing is finished The remaining batte...

Page 19: ...display Character input display If the power is turned on without a ribbon cassette loaded the ribbon cassette information display will not be displayed Startup display ɻɻ Ribbon cassette information display Ribbon information ɻɻ black 40m Character input display 1 If there is any data that was displayed when the power was last turned off or automatically turned off a screen will appear to confirm...

Page 20: ... upon startup When set to No the program will start without deleting the data being edited 1 Press the Option key 2 Use or to select Others and then press the Enter key ɻɻ Option Others Print adjust Setting 3 Use or to select Init DeleteCheck and press the Enter key AutoBacklightOff Init DeleteCheck Page Display Others 4 Use or to select No and then press the Enter key Yes No Init DeleteCheck 5 Pr...

Page 21: ...let CAUTION When disconnecting the AC adapter from the printer be sure to remove the power plug from the power outlet first IMPORTANT Do not disconnect the power plug until the power has been completely turned off If you will not be using the printer for a long period of time remove the power cord AC adapter USB cable and batteries from the printer NOTE This product has a function that automatical...

Page 22: ... Settings Trouble shooting Installing the Ribbon Cassette IMPORTANT For more information on the ribbon cassette that can be used refer to Consumable Supplies and Options P 192 Dispose the used ribbon cassette according to local government regulation 1 Open the cover 2 When replacing the ribbon cassette remove it from the printer ...

Page 23: ... Maintenance Printer Settings Trouble shooting 3 Remove the new ribbon cassette packing material IMPORTANT Do not touch the IC chip on the ribbon cassette Doing so may render the ribbon cassette information unreadable 4 Remove any slack in the ribbon IMPORTANT If the ribbon is loose it may not operate properly ...

Page 24: ...int Save Input Edit Names of Components Maintenance Printer Settings Trouble shooting 5 Install the ribbon cassette into the printer Push the cassette in until it clicks into the place IMPORTANT If the ribbon cassette is slack it may not operate properly 6 Close the cover ...

Page 25: ...th Also do not use tubes that have oil or other stains that cannot be wiped off NOTE Please purchase commercially available tubes for use For more information on the sizes that can be used refer to Print Media P 191 The procedure for removing set print media from the printer refer to Replacing the Print Media P 27 Periodically clean or replace the cleaner of attachment Dirt on the cleaner will cau...

Page 26: ...Edit Names of Components Maintenance Printer Settings Trouble shooting 2 Open the cover 3 Install the attachment into the printer Align the attachment with the slot on the printer and push it in firmly until it clicks into place 4 Set the size switch lever to match the size of the tube ...

Page 27: ...ion shown in the figure and push it in until it hits transport roller 2 Transport roller 2 NOTE If it is difficult to pass the tube through the attachment set the tube in place while pressing the tube retainer lever with your finger IMPORTANT If the tip of the tube is inserted as shown in the figure the tube may get stuck during printing the print may be chipped or the cut position may be off If t...

Page 28: ... Index Print Save Input Edit Names of Components Maintenance Printer Settings Trouble shooting from getting stuck inside the printer use a tube of sufficient length If the tube is not set correctly this device may print onto the transport roller 6 Close the cover ...

Page 29: ...regulation NOTE The procedure for removing set print media from the printer please refer to Replacing the Print Media P 27 1 Check the condition of the cassette If the release paper has a high spot or the tips are not aligned cut that portion off Pull out the end of the tape by about 5 mm to 7 mm as shown in the figure NOTE If label tape or other material has gotten into the cassette use tweezers ...

Page 30: ...ppendix Index Print Save Input Edit Names of Components Maintenance Printer Settings Trouble shooting 3 Install the cassette into the printer Align the cassette with the slot on the printer and push it in firmly until it clicks into place 4 Close the cover ...

Page 31: ...a To replace the print media installed in the printer with a different one follow the procedure below NOTE For information on the print media that can be used with this product refer to Print Media P 191 For Thin Tubes ø1 5 mm 1 Open the cover 2 As shown in the figure pull the tube out while pressing the jam recovery lever in the direction of the arrow 3 Load the print media P 21 ...

Page 32: ... Other Print Media 1 Turn on the power P 15 2 Press the Remove key The following screen will be displayed 3 Select Yes with or and press the Enter key The print media will be rotated backwards Unload print media Yes No Unloading 4 Open the cover 5 When using a tube Pull out the tube If the tube cannot be removed close the cover and press the Remove key again ...

Page 33: ...ube warmer When using the attachment or media cassette While pulling the lever to the right lift it upward to remove it When using the tube warmer Grasp the tube warmer while pushing its two stoppers and pull it straight upward IMPORTANT Do not lift the tube warmer diagonally It may damage the connector on the bottom of the tube warmer NOTE Keep the media cassette with the slack of the tape remove...

Page 34: ...ube P 21 When using a media cassette refer to Loading a Label Tape Cassette P 25 IMPORTANT When the print media feed is reversed the ribbon in the ribbon cassette may become slack If the ribbon is slack remove the ribbon cassette and remove the slack in the ribbon P 19 For soft tubes using the Remove key to feed backwards may damage the tube In such cases follow the procedure described in For Thin...

Page 35: ...rint correctly on other types of tubes Type Tube Clear tube Size ø1 5 to ø6 5 mm internal diameter If the tube gets too warm the device may not print on it correctly Print as soon as possible after loading the tube Do not use the following types of tubes Not only will the product not print cleanly but use with such tubes may also cause a malfunction Broken Crushed Twisted Uneven thickness Soiled U...

Page 36: ...pare the tube warmer 2 Open the cover 3 Set the tube warmer in place Insert the connector of the tube warmer into the connector for the tube warmer on the printer and push down on it vertically until it clicks into place 4 Set the size switch lever to match the size of the tube and set the tube P 22 Set the tube in the same way as when using the tube attachment ...

Page 37: ...formation on how to control settings of the warmer refer to Changing the Control Setting of the Tube Warmer P 34 IMPORTANT When the tube warmer is not set the tube warmer control settings are disabled If you cannot print correctly even with the tube warmer for example printing is blurred change the temperature setting of the tube warmer P 35 NOTE When Label or Wrap Around is selected for the print...

Page 38: ...e except while printing When printing is executed it starts printing immediately WAI will be displayed when the set temperature is adjusted OFF OFF Disables the tube warmer settings Example To start printing immediately set the warmer control setting to ON 1 Press the Option key 2 Use or to select Warmer and then press the Enter key ɻɻ Option Connect Warmer Character Edit 3 Use or to select Warmer...

Page 39: ... to High 1 Press the Option key 2 Use or to select Warmer and then press the Enter key ɻɻ Option Connect Warmer Character Edit 3 Use or to select Warmer Temp and then press the Enter key Warmer Warmer Control Warmer Temp 4 Use or to select High and then press the Enter key The temperature can be adjusted to three levels High Mid and Low Warmer Temp High Mid Low 5 Press the Shift Cancel keys The di...

Page 40: ...a Frame 45 Specifying the Orientation and Character Direction 46 Specify the Character Spacing 48 Specifying the Number of Lines 49 Numbering 51 Underline 6 9 54 Setting the Cut Length 55 About Cut Length 55 Specify the Cut Length and Alignment 56 Setting the Cut Length Settings for All Pages 59 Creating and Editing Pages 60 Creating a New Page 60 Copying a Page 61 Moving Pages 63 Inserting a Page...

Page 41: ...nter key Press Enter key 200V Pump Room C1 Also if you display the Page Display you can check the page number of the currently displayed page and the total number of pages in the data In addition Memory used allows you to check the available space on the character input display Page Display Page 41 of 53 Memory used The page number of the currently displayed page the total number of pages Currentl...

Page 42: ...lay Page 41 of 53 Memory used 4 Press the Shift Cancel keys How to Use the Cursor The mark that indicates the position for entering text is called the cursor Use the arrow keys to move the cursor when using this device The key operations for moving the cursor are as follows Key press Cursor movement Move to right one character or to the next page Move to left one character or to the previous page ...

Page 43: ...1 1 Input Res7 1 Enter Shift R E S 7 and 1 in this order When entering capital letters hold down Shift and press the desired key If you make a mistake use the Back Space key to delete the character and then enter the correct character P 41 5HV ʖ NOTE Press the Caps Lock key to switch to the uppercase alphabet input mode To return to the previous mode press the Caps Lock key again Caps ABC ...

Page 44: ...Input Ω 1 Press the Symbol key 2 Use the arrow keys to select Ω from the list of symbols The symbol screen is divided into two groups To switch between groups press Shift or For symbols that can be entered see List of Symbols P 196 ɻ 3 Press the Enter key Ω will be displayed at the position indicated by If you want to delete the character displayed at the position indicated by press the Back Space...

Page 45: ...mes of Components Maintenance Printer Settings Trouble shooting Deleting Characters There are two ways to delete a character using the Back Space key Example Change 27V to 2V 1 Move the cursor to V 9 2 Press the Back Space key The character to the left of the cursor position will be deleted 9 ...

Page 46: ...urns the format settings to their default values Format Settings in this product refers to the following function settings Function name Default setting Function name Default setting Character Size 3 mm full width Orientation Hor Hor char Frame None Continuous Print Off one time Cut Length Automatic Character Space Narrow Alignment Centered Lines 1 line Example Delete all pages of input text and r...

Page 47: ... mm half width 4 mm full width 200V 200V 3 mm half width 3 mm full width 200V 200V 2 6 mm half width 2 6 mm full width 200V 200V 1 3 mm full width 2 mm half width 2 mm full width 200V 200V 200V Example Set the character size to 3 mm half width 1 Display the page where you want to change the character size 2 Press the Style key 3 Use or to select Character Size and press the Enter key Style ɻɻ Char...

Page 48: ...ull width Some character sizes cannot be selected depending on the number of lines the cut length setting and the size of the print media No error message will be displayed even if the print data extends beyond the width top and bottom of the print media Refer to the following to set the character size and frame Maximum Printable Character Size Print Media Maximum Printable Character Size Type Siz...

Page 49: ...Orientation Frame 4 Use or to select On and then press the Enter key The display returns to the character input display The frame shapes setting can be checked on the display Off On Frame NOTE The frame can be set for each page When the cut length is specified the frame may not be set Depending on the settings of the number of lines character size cut length etc and the size of the print media the...

Page 50: ...ntal Text direction horizontal 12V 24V Pump Room C1 Vert Vert char Orientation vertical Text direction vertical C 1 2 4 V 1 2 V Pump Room Example Set to Vert Vert char 1 Display the page for which you want to change the orientation 2 Press the Format key 3 Use or to select Orientation and press the Enter key Format setting Orientation Frame 4 Use or to select Page If you select All in this screen ...

Page 51: ... Trouble shooting 6 Press the Enter key The display returns to the character input display The orientation settings can be checked on the display V V ʙ NOTE The orientation can be set for each page If you change the orientation a confirmation message will appear if any characters do not fit within the page To cancel the changes select No ...

Page 52: ...R o o m Example Setting the character spacing to Wide 1 Display the page where you want to change the character spacing 2 Press the Style key 3 Use or to select Character space and press the Enter key Style ɻɻ Character Size Lines Character Space 4 Use or to select Wide will appear next to character space that cannot be selected Character Space Narrow Medium Wide 5 Press the Enter key The display ...

Page 53: ...e where you want to change the number of lines 2 Press the Style key 3 Use or to select Lines and press the Enter key Style ɻɻ Character Size Lines Character Space 4 Use or to select 2 Lines will appear next to the number of lines that cannot be selected Lines 1 Line 2 Lines 5 Press the Enter key The number of lines setting can be checked on the display Use the arrow keys to move between the lines...

Page 54: ...ettings Trouble shooting You may not be able to select 2 Lines depending on the selected character size No error message will be displayed even if the print data extends beyond the width top and bottom of the print media It is recommended that you refer to the preview to make sure that no characters are missing before printing P 76 ...

Page 55: ...Pump Room 09 Pump Room 0A Pump Room 0B Upper case letter A to Z Pump Room A Pump Room B Pump Room C Lower case letter a to z Pump Room a Pump Room b Pump Room c Example Set the numbering from 1 to 10 after Pump Room Pump Room 1 Pump Room 2 Pump Room 3 Pump Room 10 1 Enter Pump Room Move the cursor to the position where you want to enter the number P u m p R o o m 2 Press the Number key 3 Use or to...

Page 56: ...ct None Padding character 1RQH HUR 6SDFH 8 Press the Enter key The display returns to the character input display The sequentially numbered control character N will be entered after Pump Room When printing is executed Pump Room 1 to Pump Room 10 will be printed m p R o o m NN NOTE Numbering can be set only once per page If you want to cancel the numbering setting use the Back Space key to delete t...

Page 57: ... padding characters Pump Room 8 Pump Room 9 Pump Room 10 Zero A leading 0 will be entered as a padding character Pump Room 08 Pump Room 09 Pump Room 10 Space A leading space will be entered as a padding character Pump Room 8 Pump Room 9 Pump Room 10 If all the sequential numbers have the same number of digits or if an alphabetic character is selected for the sequential number the settings screen f...

Page 58: ...to select Print Settings and press the Enter key Page Settings Print Settings Delete All Option 3 Use or to select Underline 6 9 and press the Enter key Print Settings Half cut Full cut Underline 6 9 4 Use or to select On and then press the Enter key When printing the numbers 6 and 9 will be underlined Off On Underline 6 and 9 5 Press the Shift Cancel keys The display returns to the character inpu...

Page 59: ...1 Pump Room Cut length Setting Details Print Image Automatic Default Setting Automatically sets and prints the optimal cut length based on the number of characters entered the size of the characters and the spacing between the characters The alignment is centered and the margins are 2 mm on the left and 2 mm on the right A1 Pump Room Specify Prints with the specified cut length When Specify is sel...

Page 60: ...ntered Setting Details Print Image Centered Default Setting Centers the text Pump Room Margin Margin Cut Length Left Aligns text to the left end in the direction of the start of the text Margins can be set in the range of 2 to 5 mm Margin 2 5 mm Pump Room Cut Length Right Aligns text to the right end toward the end of the text Margins can be set in the range of 2 to 5 mm Margin 2 5 mm Cut Length P...

Page 61: ...gth ɻɻ Cut Length Alignment Batch Setting 3 Use or to select Specify enter 40 0 Cut Length and then press the Enter key The value can be set by entering numbers or using arrow keys Cut length can be entered in the range of 8 mm to 150 mm 4 mm to 150 mm for label only in 0 1 mm increments Press the Enter key to return to the character input display Cut Lengthɻ ɻɻ ɻ XWRPDWLF ɻ6SHFLI ʁ40 0mm ʨ 8 0 to...

Page 62: ... If you want to change the cut length of all pages use Batch Setting P 59 In Batch Setting the Cut Length and Alignment settings are applied to all pages Approximately 60 mm from the print start position there may be a slight difference between the specified cut length and the print result Depending on your print media and environment the cut length and margins may differ from the settings If the ...

Page 63: ... entering numbers or using arrow keys Press the Enter key and the alignment setting screen will appear Cut Lengthɻ ɻɻ ɻAutomatic ɻSpecify ʁ 10 0 4 0 to 150 0 4 Use or to select the desired setting and then press the Enter key When you select Left or Right set the margins P 58 Press the Enter key to return to the character input display after the data has been checked and changed Alignment ɻɻ Cente...

Page 64: ...age 200V 200V Page 1 Page 1 Page 2 1 Move the cursor to the end of the line 9 2 Press the Enter key A page break will be performed and a new page will be created You can check the page number of the currently displayed page on the display Also arrows before and after the page number indicate that there is a page before or after the currently displayed page NOTE The format setting of the new page w...

Page 65: ...another page Example Copy the first page and paste it after the second page 200V C1 200V 200V Pump Room C1 Copy and past Page 1 Page 2 Page 3 Page 1 Page 2 Page 3 Page 4 Pump Room 1 Display the page to be copied the first page 2 Press the Option key 3 Use or to select Page Edit and press the Enter key Warmer Character Edit Page Edit Option 4 Use or to select Copy and press the Enter key A confirma...

Page 66: ...of page 1 Yes No 6 Press the Option key 7 Use or to select Page Edit and press the Enter key Warmer Character Edit Page Edit Option 8 Use or to select Paste and press the Enter key A confirmation screen for the paste location will appear Page Edit Copy Cut Paste 9 Use or to enter 2 page and use or to select After Paste data where Before After page 2 10 Press the Enter key The copied page will be p...

Page 67: ...ter another page Example Cut the second page and paste it after the third page 200V 200V C1 C1 Page 1 Page 2 Page 3 Page 1 Page 2 Page 3 Pump Room Pump Room Pump Room Cut and past 1 Display the page to be moved page 2 2 Press the Option key 3 Use or to select Page Edit and press the Enter key Warmer Character Edit Page Edit Option 4 Use or to select Cut and press the Enter key A confirmation scree...

Page 68: ... of page 2 Yes No 6 Press the Option key 7 Use or to select Page Edit and press the Enter key Warmer Character Edit Page Edit Option 8 Use or to select Paste and press the Enter key A confirmation screen for the paste location will appear Page Edit Copy Cut Paste 9 Use or to enter 2 page and use or to select After Paste data where Before After page 2 10 Press the Enter key The cut page will be pas...

Page 69: ... 1 Page 2 Page 3 Page 4 Pump Room Pump Room 1 Display the page at the position where you want to insert a blank page page 2 2 Press the Option key 3 Use or to select Page Edit and press the Enter key Warmer Character Edit Page Edit Option 4 Use or to select Insert and then press the Enter key A confirmation screen will appear Page Edit Insert Delete Copy 5 Select Yes with or and press the Enter ke...

Page 70: ...e 200V 200V C1 C1 Pump Room Pump Room Page 1 Page 2 Page 3 Page 1 Page 2 1 Display the page you want to delete page 2 2 Press the Option key 3 Use or to select Page Edit and press the Enter key Warmer Character Edit Page Edit Option 4 Use or to select Delete and press the Enter key A confirmation screen will appear Page Edit Insert Delete Copy 5 Use or to select Yes and press the Enter key The sec...

Page 71: ... page into two pages Example Page division of page 3 í í í í í í í í í í 1 Display the page to be divided page 3 2 Press the Option key 3 Use or to select Page Edit and press the Enter key Warmer Character Edit Page Edit Option 4 Use or to select Division and press the Enter key Page Edit Cut Paste Division 5 Use or to select Specify and press the Enter key If you select All all pages will be divi...

Page 72: ...nput the same data will be created for two pages Example Divide data that contains a page of one line input with All í í í í í í í í í í í Pages with numbering cannot be divided When you divide a page the settings such as character size and cut length will be changed It is recommended to save the file before dividing it The following settings will be changed to their default settings P 42 Characte...

Page 73: ... í í í í í í í 1 Display the page you wish to make into a combined one page 3 2 Press the Option key 3 Use or to select Page Edit and press the Enter key Warmer Character Edit Page Edit Option 4 Use or to select Combining and press the Enter key The page combining selection screen will appear Page Edit Paste Division Combining 5 Use or to select Specify and press the Enter key If you select All al...

Page 74: ...bining pages NOTE Pages with numbering or pages with two line input cannot be combined When you combine pages the settings such as character size and cut length will be changed It is recommended to save the file before combining The following settings will be changed to their default settings P 42 Character Size Frame Cut Length Orientation Continuous Print Character Space Since the character size...

Page 75: ...tment of Printing Results 80 Fine Adjustment of Print Position and Cut Length 80 Changing the Print Density 86 Changing the Print Speed 87 Cutter Settings 88 Changing the Set Cut 88 Adjusting the Cut Depth 91 Using Forced Full Cut 95 Adjusting the Cut Motion 96 Saving and Loading Text Data 99 Saving a File 99 Loading a File 101 Deleting a File 103 Changing the Folder Name 105 ...

Page 76: ...r 2 Use the numeric keys or the arrow keys to enter the data If you make a mistake press the Back Space key to delete the entry You can specify the number of prints from 1 to 10 This operation will print 2 pages of data twice Printing preference display Print Preview ɻɻ Sets to print 2 Tube Range All Љ3 0ᶳ 3 Select Tube ø3 0mm with and press or the Enter key Print Preview ɻɻ Sets to print 2 Tube R...

Page 77: ...ing printing When the tube size is ø1 5 mm When the print media is set to Clear Tube NOTE For setting a tube of a size that is not on the selection list refer to Tube Size Selection Recommended P 75 6 Use the arrow keys to select Preview and press the Enter key Check the print preview For more information on the print preview refer to Checking the Print Preview P 76 Print Preview ɻɻ Sets to print ...

Page 78: ...he tip After the media head position is set the Media Head Position screen will not be displayed again in the following cases When the cover is not opened When the power is not turned off When you do not change the type or size of the print media in the print settings When the feed function P 171 and remove function P 28 are not used 9 Removing the tube When printing is finished the tube will be a...

Page 79: ...old the key for two seconds or more the printer will stop without cutting When setting the tube refer to the following for the print settings Tube Size Selection Recommended Print Media Print Setting Type Size mm Size selection Tube Clear tube Shrink tube ø1 5 to ø2 0 1 5 mm ø2 1 to ø2 5 2 5 mm ø2 6 to ø3 5 3 mm ø3 6 to ø4 5 4 mm ø4 6 to ø5 5 5 mm ø5 6 to ø6 2 6 mm ø6 3 to ø6 7 6 5 mm ø6 8 to ø7 5...

Page 80: ...to left Print Preview ɻɻ Sets to print 1 Tube Range All Љ3 0ᶳ 200V Pump While pressing or the display will stop If you hold down the image will be displayed in fast forward Press to display the next page Press Cancel key to cancel preview display When the preview display finishes you will return to the printing preference display NOTE When you specify the following print media the line indicating ...

Page 81: ...t to All pages Setting Details All pages Default Setting Prints all pages Cursor page Prints only the currently displayed page Specified page Prints the range specified by Start page and End page Example Print pages 2 to 4 of the following data Pump Room C1 C2 200V Page 1 Pump Room Page 2 C1 Page 3 C2 Page 4 C3 Page 5 1 Display the data to be printed and press the Print key 2 Use or to select Rang...

Page 82: ... page and enter 2 Use the numeric keys or the arrow keys to enter the data Print Preview ɻɻ Range Start page End page 2 Specified 2 4 Use or to select End page and enter 4 Use the numeric keys or the arrow keys to enter the data Print Preview ɻɻ Range Start page End page 2 Specified 4 5 Use to select Print and print P 72 Print Preview ɻɻ Sets to print 1 Tube Range Specified Љ3 0ᶳ ...

Page 83: ...3 Pump Room C1 Pump Room Pump Room Pump Room 1 Display the page to be printed in Continuous Print 2 Press the Conti key 3 Use or to select Set count and enter 3 the number of times for Continuous Print Use the numeric keys or the arrow keys to enter the data The value can be set in the range of 2 to 200 times ɻɻ ʁ Continuous Print Off Set count to 200 4 Press the Enter key The display returns to t...

Page 84: ... get the result you expected even after setting the cut length and margins fine tune the print position and cut length For this product the following adjustments can be set for each type of print media for vertical adjust by type and by size Function Details Top adjust Fine tune the print start position Vertical adjust Fine tune the print position in the vertical direction Length adjust Fine tune ...

Page 85: ...ss the Option key 2 Use or to select Print adjust and press the Enter key File Print adjust Setting Option 3 Use or to select Top position and press the Enter key 3ULQW DGMXVW Top position VerticalPosition Length ɻ 4 Use or to select Tube and press the Enter key Top adjust ShrinkTube Label Normal Normal Normal Tube 5 Use to display R 2 0 mm and press the Enter key Input the adjust value by left di...

Page 86: ...so move the print position downward by 0 5 mm ABCD ABCD Move the print position downward by 0 5 mm 1 Press the Option key 2 Use or to select Print adjust and press the Enter key File Print adjust Setting Option 3 Use or to select VerticalPosition and press the Enter key 3ULQW DGMXVW Top position VerticalPosition Length ɻ 4 Use or to select Tube and press the Enter key Vertical adjust ShrinkTube La...

Page 87: ...inter Settings Trouble shooting 6 Use to display Down 0 5 mm and press the Enter key Use upward downward to enter the adjust value You can adjust the range from 1 0 mm upward to 1 0 mm downward in 0 1 mm increments Vertical adjust ɻɻ ɻ Down 0 5ᶳ 7 Press the Shift Cancel keys The display returns to the character input display ...

Page 88: ...ased by 2mm 1 Press the Option key 2 Use or to select Print adjust and press the Enter key File Print adjust Setting Option 3 Use or to select Length and press the Enter key 3ULQW DGMXVW Top position VerticalPosition Length ɻ 4 Use or to select Tube and press the Enter key Length adjust ShrinkTube Label Tube 0 0ᶳ 0 0ᶳ 0 0ᶳ 5 Use to enter 2 0mm and press the Enter key Use negative direction or plus...

Page 89: ... No further adjust in the negative direction will be applied when there is no more space for adjust other than characters or when the minimum cut length or less is reached For the minimum cut length of each print media refer to Specifications P 189 If the problem is not corrected by using the length adjust set the half cut to None and cut with scissors For more information about the half cut setti...

Page 90: ...nt density of the tube so that it is the darkest 1 Press the Option key 2 Use or to select Print adjust and press the Enter key File Print adjust Setting Option 3 Use or to select Print density and press the Enter key Adjustments ɻɻ Full Cut Depth Full Cut Motion Print density 4 Use or to select Tube and press the Enter key Print density ShrinkTube Label Tube 5 Select 5 with or and press the Enter...

Page 91: ...e the text is blurred 1 Press the Option key 2 Use or to select Setting and press the Enter key Option Others Print adjust Setting ɻ 3 Use or to select Print Speed and then press the Enter key Setting Print speed Display contrast Backlight ADPTR 4 Use or to select Low and then press the Enter key The speed can be adjusted to two levels Low and High Print speed Low High 5 Press the Shift Cancel key...

Page 92: ...r Half cut Full cut A1 Pump Room Changing the Half Cut Settings The default setting is Half Cut On If you do not want to use a half cut you can print the cut line solid dotted line Half cut Cut line settings Details Print Preview On Default Setting After printing cut lines are added between tubes and labels A1 Pump Room Half cut Off Off No cut between tubes or labels after printing and no cut line...

Page 93: ...he Enter key Page Settings Print Settings Delete All Option 3 Use or to select Half Cut and press the Enter key Print Settings Half cut Full cut Underline 6 9 4 Use or to select Off and press the Enter key Off On Half cut 5 Use or to select Dotted and press the Enter key The display returns to the character input display Cut Line None Line Dotted 6 Press the Shift Cancel keys The display returns t...

Page 94: ...Pump Room Each set Cuts match the number of prints 1st group 2nd group Full cut Full cut A1 Pump Room A1 Pump Room Example Full cut for all pages printed 1 Press the Option key 2 Use or to select Print Settings and press the Enter key Page Settings Print Settings Delete All Option 3 Use or to select Full cut and press the Enter key Print Settings Half cut Full cut Underline 6 9 4 Use or to select ...

Page 95: ...for each print media The default setting is set to Normal NOTE If cutting is difficult depending on the material of the print media adjust the motion of the cut P 96 Example The half cut of the label tape is too deep or too shallow so adjust the half cut depth 1 Press the Option key 2 Use or to select Print adjust and press the Enter key File Print adjust Setting Option 3 Use or to select Half Cut...

Page 96: ...1 5 Each time you press the cut is deepened by one step Each time you press the cut will become shallower by one step ɻɻ Half Cut Depth Deep 1 6 Press the Shift Cancel keys The display returns to the character input display IMPORTANT If you make the cut depth deeper than necessary the cutter and blade receiver will wear out quickly NOTE If the half cut is too deep even when the cut depth is adjust...

Page 97: ... make the cut one step deeper 1 Press the Option key 2 Use or o select Print adjust and press the Enter key File Print adjust Setting Option 3 Use or to select Full Cut Depth and press the Enter key ɻɻ Adjustments Half Cut Depth Half Cut Motion Full Cut Depth 4 Use or to select Tube and press the Enter key ɻɻ Normal Normal Normal ShrinkTube Label Tube Full Cut Depth 5 Use to select Deep 1 and pres...

Page 98: ...t Save Input Edit Names of Components Maintenance Printer Settings Trouble shooting 6 Press the Shift Cancel keys The display returns to the character input display IMPORTANT If you make the cut depth deeper than necessary the cutter and blade receiver will wear out quickly ...

Page 99: ...t point If the situation is not improved even after using Forced full cut replace the cutter P 156 1 Press the Option key 2 Use or to select Others and then press the Enter key ɻɻ Option Others Print adjust Setting 3 Use or to select Forced full cut and then press the Enter key A confirmation screen will appear Remove Cleaning Forced full cut 2WKHUV 4 Select Yes with or and press the Enter key Ful...

Page 100: ...th of the cut P 91 Changing the Motion of the Half Cut The motion of the half cut can be set for each print media The default setting is set to Normal Example The half cut of the label tape is not cut properly so the cut is made stronger 1 Press the Option key 2 Use or to select Print adjust and press the Enter key File Print adjust Setting Option 3 Use or to select Half Cut Motion and then press ...

Page 101: ... Names of Components Maintenance Printer Settings Trouble shooting 5 Use to select Intense and press the Enter key You can set the Half Cut Motion in two levels Normal and Intense Half Cut Motion Normal Intense 6 Press the Shift Cancel keys The display returns to the character input display ...

Page 102: ...t stronger 1 Press the Option key 2 Use or to select Print adjust and press the Enter key File Print adjust Setting Option 3 Use or to select Full Cut Motion and press the Enter key Adjustments Half Cut Motion Full Cut Depth Full Cut Motion 4 Use or to select Tube and press the Enter key Tube ShrinkTube Label Full Cut Motion Normal Normal Normal 5 Use to select Intense and press the Enter key Full...

Page 103: ...reated as a File in the device In addition the product comes with 10 pre made folders and each folder can hold up to 99 files Folder 1 Folder 10 File1 File 99 Page 1 Page 2 Page 3 200V C1 Pump Room Example Save the created data in Folder 1 with the file name A 1 1 Press the Regist key 2 Use or to select Save and press the Enter key File Save Load Delete 3 Select Folder 1 and press the Enter key Se...

Page 104: ...1 IMPORTANT Do not turn off the power while the file is being saved If the power is turned off while saving a file the data may be destroyed NOTE For more information on character input refer to Basic Input Operations P 37 For the number of characters that can be saved in the printer refer to Specifications P 189 If you try to save a file with the same name as a file that has already been saved th...

Page 105: ...aced with the loaded data and format setting Add Text only Adds the loaded data to the last page of the data currently being edited The format setting of the last page currently being edited will be applied to the loaded data Text settings Adds the loaded data to the last page of the data currently being edited The format setting at the time of file saving will be applied to the Loaded data NOTE F...

Page 106: ... to select A 1 and then press the Enter key An X will be displayed next to the name of files that cannot be Add loaded due to the size of the data Select File A 1 A 2 A 3 7 Select Yes with or and press the Enter key The Loading message will be displayed and then the display returns to the character input display The last page of the loaded data will be displayed Add A 1 text settings Yes No NOTE W...

Page 107: ...e in the folder Folder contents Deletes all the files in the folder All files Deletes all files in all folders Example Delete the file named A 1 in Folder 1 1 Press the Regist key 2 Use or to select Delete and press the Enter key File Save Load Delete 3 Use or to select One file and then press the Enter key Select One file Folder contents or All files Delete One file Folder contents All files 4 Us...

Page 108: ...es of Components Maintenance Printer Settings Trouble shooting 5 Use or to select A 1 and press the Enter key Select File A 1 A 2 A 3 6 Select Yes with or and press the Enter key The Deleting message will be displayed and then the display returns to the character input display Yes No Delete A 1 ...

Page 109: ...older 1 to Folder 10 Example Rename Folder 1 to Pump 1 Press the Regist key 2 Use or to select Save and press the Enter key File Save Load Delete 3 Use or to select Folder 1 and press the Space key Select Folder Folder 1 Folder 2 Folder 3 4 Press the Back Space key to delete all characters in Folder 1 Folder 1 Input folder name 5 Enter Pump folder name and then press the Enter key You can enter up...

Page 110: ... shooting 6 Press the Shift Cancel keys The display returns to the character input display NOTE For more information on character input refer to Basic Input Operations P 37 To return the changed folder name to the original file name Folder 1 to Folder 10 press the Back Space key in step 4 above to erase all characters and then press the Enter key ...

Page 111: ...gram 119 Start up the MK Desktop Utility 119 Exit the MK Desktop Utility 120 Screen Configuration 121 Main Screen 121 Menu Bar 122 Toolbar 124 Working with Files 125 Creating a New File 125 Opening a File 126 Load Additional Data 130 Saving a File 131 Input and Edit 132 Entering Text 132 Configure the Format Setting 133 Numbering 136 Print 138 Printing 138 View the Status Monitor 144 View Settings...

Page 112: ...r more information on the MK Desktop Utility operating environment and printer driver refer to System Requirements for Software P 191 Log on as a user with administrative privileges Close any virus detection programs or programs that run in the background on the system beforehand If the printer and computer are connected with a USB cable unplug the connected USB cable 1 Download the software on th...

Page 113: ...nter Settings Trouble shooting 3 Select the model and then click OK 4 Select the installation type and then click Installation When installing either the MK Desktop Utility or the printer driver select Custom When you click Installation the screen for starting the installation of the MK Desktop Utility will appear 5 Click Next ...

Page 114: ...select I accept the terms of the license agreement and then click Next The license agreement for the MK Desktop Utility is displayed 7 Select the destination folder If you want to install the software in the displayed folder click Next If you want to change the destination folder click Change and specify the folder to be installed 8 Click Install The installation of MK Desktop Utility will start ...

Page 115: ...ouble shooting 9 Click Finish The installation of MK Desktop Utility is completed When you click Finish the printer driver installation start screen appears 10 Click Next 1 1 Read the license agreement carefully and then select I accept the terms of the license agreement and click Next The license agreement for the printer driver is displayed ...

Page 116: ... Names of Components Maintenance Printer Settings Trouble shooting 12 Click Install NOTE If the Windows Security screen appears check the box for Always trust software from CANON FINETECH NISCA INC and click Install 13 Click OK 14 Select Yes I want to restart my computer now and click Finish ...

Page 117: ...ooting 15 After restarting the computer connect the printer to the computer with the USB cable 16 Turn on the printer P 15 17 Press the Option key 18 Use or to select Connect and press the Enter key The message Standby will be displayed and the printer will switch to the PC connection mode ɻɻ Option Connect Warmer Character Edit PC Connect ɻɻ Standby ...

Page 118: ...printer icon is displayed For Windows 11 Select Start All apps Windows Tools Control Panel Hardware and Sound Devices and Printers For Windows 10 Select Start Windows System Tools Control Panel Hardware and Sound Devices and Printers For Windows 8 1 Right click Start Control Panel View Devices and Printers The installation of the MK Desktop Utility application software and the printer driver is co...

Page 119: ...e 1 Disconnect the USB cable After confirming that no printing is in progress turn off the printer and then disconnect the interface cable 2 Click Start Windows System Tools Control Panel Programs and Features For Windows 11 Select Start All apps Windows Tools Control Panel Programs and Features For Windows 8 1 From the desktop charm click Settings Control Panel Programs and Features 3 Select MK D...

Page 120: ...ouble shooting 5 Click Yes 6 Click Finish The uninstallation of MK Desktop Utility is completed 7 Select Canon MK3000 Printer Driver from the list and then click Uninstall A confirmation message will appear NOTE User Account Control may be displayed If it appears click Yes 8 Select Delete and then click Next A confirmation message will appear ...

Page 121: ...ames of Components Maintenance Printer Settings Trouble shooting 9 Click Yes 10 Select Yes I will restart my computer now and click Finish The uninstallation of the printer driver is completed The uninstallation of the MK Desktop Utility application software and the printer driver is complete ...

Page 122: ... mode 1 Connect the printer to the PC with the USB cable 2 Turn on the printer P 15 3 Press the Option key 4 Use or to select Connect and press the Enter key The message Standby is displayed and the printer switches to the PC connection standby mode ɻɻ Option Connect Warmer Character Edit PC Connect ɻɻ Standby NOTE When you operate the printer from the keyboard the PC connection standby state is c...

Page 123: ...way For Windows 11 Start menu All apps MK Desktop Utility MK Desktop Utility For Windows 10 Start menu MK Desktop Utility MK Desktop Utility For Windows 8 1 1 Move the mouse pointer on the Start screen and click the down arrow displayed at the bottom of the screen 2 Select MK Desktop Utility from the All Apps screen Apps View IMPORTANT If the message Printer utility DLL could not be found is displ...

Page 124: ...mputer Appendix Index Print Save Input Edit Names of Components Maintenance Printer Settings Trouble shooting Exit the MK Desktop Utility 1 Click the Close button in the upper right corner of the main window Alternatively click Exit on the File menu ...

Page 125: ... refer to Toolbar P 124 There is a Data Toolbar a Send Toolbar and an Edit Toolbar 3 Format Setting Area Displays the formatting information for the selected page For more information about format setting refer to Configure the Format Setting P 133 4 Data List Displays the list of data being edited 5 Preview Area Displays the image of the printed result 6 Status Bar Displays information about the ...

Page 126: ...P 130 Save Overwrite and save the data currently being edited P 131 Save As Save the data currently being edited in a separate file which you will specify the name of P 131 Select printer Select the printer to be used Print Print the data currently being edited P 138 Exit Exits the MK Desktop Utility P 120 Edit menu Undo Invalidates the previous operation Redo Re enables the operation that was inv...

Page 127: ...rt Inserts a blank page before the cursor page Page Delete Deletes the cursor page Format Setting Page Setting Allows you to change the format setting of the cursor page P 133 Default Setting Set the format to be used when creating a new data list or inserting a page View menu Data Toolbar Shows or hides the data toolbar Send Toolbar Switches between showing and hiding the send toolbar Edit Toolba...

Page 128: ...urrently being edited P 138 Edit Toolbar Undo Invalidates the last operation Redo Re enables the operation that was invalidated by Undo Cut Cuts the specified text Copy Copies the specified text Paste Pastes the cut or copied text Delete Deletes the specified text Numbering Automatically create pages by assigning consecutive numbering or letters to a fixed string of characters P 136 Page Cut Cuts ...

Page 129: ...ew from the File menu A new file will be created NOTE For more information on entering and editing data refer to Input and Edit P 132 The MK Desktop Utility can only launch one window at a time The format setting for new files and additional pages will be based on the values set in the Format Setting Default Setting section of the Edit menu For more information about format setting refer to Config...

Page 130: ...nformation refer to Opening a File Created with this Software P 126 Conventional Application File md4 md3 md2 MTD For more information refer to Opening a File Created with a Conventional Application P 127 CSV File CSV For more information refer to Opening a CSV file P 128 Opening a File Created with this Software 1 Click Open Or select Open from the File menu 2 Select a file in MK Desktop Utility ...

Page 131: ...on File md4 md3 md2 MTD for the file type 3 Select a file in the conventional application file md4 md3 md2 MTD and click Open The specified file will open and be displayed in the data list When the file is opened a message will be displayed informing you that the file has been converted to the new format md5 4 Click OK The specified file will open and be displayed in the data list NOTE When saving...

Page 132: ...ility it will be loaded into the data list under the following conditions Continuous Invalid data Line 1st 2nd 1st page 2nd page 3rd page Row 1 Text data of 1st line Row 2 Text data of 2nd line Row 3 Number of continuous prints Data in the fourth and subsequent rows is invalid NOTE The maximum number of lines that can be read is 10000 1 Click Open Or select Open from the File menu 2 Select CSV Fil...

Page 133: ...the file the Read Format Selection dialog box will appear 4 Set the format and then click OK For details on format setting refer to Configure the Format Setting P 133 NOTE When 1 Line is selected for Lines the data in the first column of the CSV file will be read The data in the second column will not be read When saving the edited data save it as an alias using MK Desktop Utility File md5 or CSV ...

Page 134: ...e Printer Settings Trouble shooting Load Additional Data The contents of the specified file can be additionally loaded at the end of the data list being edited 1 Select Add from the File menu 2 Select the file to be loaded and click Open The data of the specified file will be added to the end of the data list being edited ...

Page 135: ...m the File menu The file will be saved NOTE When saving a new file the Save As dialog box will appear For details on how to set this up refer to Saving a file as a new name P 131 below Saving a file as a new name 1 Select Save As from the File menu 2 Specify Save in File name and Save as type and then click Save Select MK Desktop Utility File md5 or CSV File CSV The default settings for the save l...

Page 136: ...or click on another position NOTE You may not be able to enter text depending on the format setting such as when a set length is specified For more information on format setting refer to Configure the Format Setting P 133 If you press Delete to delete the input the data will be cleared but the page itself will not be deleted To delete a page click Page Delete The font used in the preview of the MK...

Page 137: ...ecified varies depending on the print media set the Print Media before format setting Step 3 3 Select the page to change the format in the data list To select multiple pages do one of the following When selecting multiple pages in a row Click on the start point to select it then click on the end point while holding down the Shift key on your keyboard Release the Shift key when you are done To sele...

Page 138: ...tem Orientation The orientation Vert Hor and text direction Vert char Hor char are specified in the Orientation settings The default setting is Hor Hor char For print image refer to Specifying the Orientation and Character Direction P 46 Frame This allows you to surround text with a frame The default setting of None Set Length You can specify the length of one tube or one label The default setting...

Page 139: ...ault setting is Narrow Lines Sets the number of lines The default setting is 1 Line Continuous If you want to set up repeat printing for a page enter the number of times The value can be set in the range of 1 to 200 times NOTE When the set length is specified the settings for character size frame and character space may not be able to be changed When the print media is a label if the set length is...

Page 140: ...ng Set range Decimal 0 to 999 Hexadecimal 0 to FFF Upper case letter A to Z Lower case letter a to z Example Create a page for Pump Room 1 to Pump Room 10 1 Enter Pump Room Move the cursor to the position where you want to enter the numbering If a cell is set while selected the number will be entered at the end of the text 2 Click Numbering Or select Numbering from the Edit menu NOTE If not even a...

Page 141: ...ws Setting Details None No padding characters Zero A leading 0 will be entered as a padding character Space A leading space will be entered as a padding character If all the digits of the numbering are the same or if an alphabetic character is selected for the numbering Padding Character will be grayed out and cannot be set When the set length is specified the input of the start and end values may...

Page 142: ...ndby appears on the printer s display PC Connect ɻɻ Standby 2 Click Select printer on the File menu IMPORTANT If the message is displayed the printer driver installation has not been completed Follow steps 15 through 19 in Installing the Software P 113 If the same error occurs again reinstall the printer driver P 108 3 Select the printer to be used for printing from the Select printer drop down li...

Page 143: ...play NOTE Except for labels the minimum set length is 8 mm If there are pages of 8 mm or less in the data list and the print media is changed to one other than label a message to change the set length to 8 mm will be displayed If the print area is exceeded the message Exceeding the print area will be displayed in the preview area Change the print media or change the format setting P 133 If you wan...

Page 144: ... a row Click on the start point to select it then click on the end point while holding down Shift on your keyboard When you are done release Shift To select multiple non contiguous pages Hold down Ctrl on the keyboard while selecting pages Release Ctrl when you are done You can select all pages by clicking on the header line You can also select Send page selection from the menu that appears when y...

Page 145: ...Select either Overwrite internal memory or Add to internal memory as the transfer mode The data just sent to the printer will be retained on the printer s character input display even after printing or saving is completed Overwrite internal memory Select this option when you want to print the page you selected in step 6 Example 200V ABC Page 1 ABC 0001 200V Page 1 0001 200V Print 200V ...

Page 146: ...to the data stored in the printer and print it The additional data will be added after the last page of the data in the printer Example ABC Page 1 ABC 0001 ABC Page 1 0002 200V 200V Page 2 ABC 0001 Print 200V 200V NOTE Functions not supported by this printer are displayed in light gray The numbering part is converted to the control character of the numbering N and sent to the printer as a single p...

Page 147: ...and the computer is connected to the printer with a USB cable The printer is selected correctly P 138 If the message Could not receive data from printer appears the printer has not switched to the PC connection standby mode Switch the printer to PC connection standby mode P 138 If you try to save a file with the same name as a file that has already been saved the following message will appear on t...

Page 148: ...se the Status Monitor 1 Select Start Windows System Tools Control Panel Hardware and Sound Devices and Printers For Windows 11 Select Start All apps Windows Tools Control Panel Hardware and Sound Devices and Printers For Windows 8 1 From the desktop charm select Settings Control Panel Hardware and Sound Devices and Printers 2 Right click the printer icon and select Printing Preferences 3 Click the...

Page 149: ...ave Input Edit Names of Components Maintenance Printer Settings Trouble shooting Graphics sheets Any changes to the settings will not be reflected in the printing from the MK Desktop Utility NOTE Click Version to check the printer driver version copyright and other information ...

Page 150: ...imate remaining amount of ink ribbon There may be a slight difference from the actual remaining amount If the remaining amount is not read correctly the remaining amount is not displayed The printer status is displayed in four images Indicates that the printer is in a normal state Indicates that the printer is online and can print Indicates that the printer is offline Indicates that a warning has ...

Page 151: ...a For more information refer to End of media P 181 End of Ribbon For more information refer to End of ribbon P 182 No ribbon cassette For more information refer to Ribbon cassette isn t set P 181 Media JAM For more information refer to Feed error P 183 Cover is Open You cannot print with the cover open Close the cover and press any key Check of the size switch lever For more information refer to S...

Page 152: ...de of the Printer 150 Cleaning the Transport Roller 152 Cleaning the Print Head 154 Cleaning Replacing the Cleaners 155 Replacing the Cutter 156 Changing the Printer Settings 160 Changing the Auto Power Off Settings Adapter Battery 160 Changing the Display Settings 162 Turning Off Sounds 165 Initializing this Printer 166 ...

Page 153: ...ove the batteries from the printer Doing so may result in fire or electric shock Do not use alcohol thinner or other flammable solvents to clean the unit Doing so may result in fire or electric shock 1 Turn off the power and unplug the power plug from the power outlet If batteries are being used remove them 2 Wipe the surface of the printer Wipe the printer with a cloth moistened with water and wr...

Page 154: ...leaning be sure to turn off the power and unplug the power supply Also remove the batteries from the printer Doing so may result in fire or electric shock Do not use alcohol thinner or other flammable solvents to clean the unit Doing so may result in fire or electric shock CAUTION Remove the cutter before cleaning the area around the cutter and media delivery port 1 Turn off the power and unplug t...

Page 155: ...ater and wrung out tightly Use a lint free cloth Allow the water to dry completely before proceeding to the next step IMPORTANT Do not touch the ink ribbon connector print head or connector for tube warmer inside the printer Doing so may result in malfunction of the product Connector for tube warmer Print head Connector for ribbon cassette 4 When you have finished cleaning return the cutter to its...

Page 156: ...Do not use alcohol thinner or other flammable solvents to clean the unit Doing so may result in fire or electric shock 1 Open the cover and remove the ribbon cassette and attachment or label tape cassette 2 Close the cover and then press the Option key 3 Use or to select Others and then press the Enter key ɻɻ Option Others Print adjust Setting 4 Use or to select Cleaning and press the Enter key Af...

Page 157: ...r 6 Wipe off any dirt on the transport roller 1 2 and 3 with a cloth moistened with water and wrung out tightly Transport roller 3 is cleaned by pushing the jam recovery lever in the direction of the arrow Use a lint free cloth Jam recovery lever 7 Close the cover The transport roller will spin 8 Repeat steps 5 to 7 Open and close the cover 8 times to make one rotation of the roller 9 When cleanin...

Page 158: ...es from the printer Doing so may result in fire or electric shock Do not use alcohol thinner or other flammable solvents to clean the unit Doing so may result in fire or electric shock 1 Turn off the power and unplug the power plug from the power outlet If batteries are being used remove them 2 Open the cover and remove the ribbon cassette and attachment or label tape cassette 3 Wipe off any dirt ...

Page 159: ...leaners The tube attachment optional tube warmer and optional plate and flat tube attachment are equipped with a cleaner to remove dirt from the surface of the print media Remove the cleaner as shown in the figure and then remove the dirt from the sponge If the sponge is damaged replace the entire cleaner IMPORTANT Dispose the used cleaner according to local government regulation ...

Page 160: ...e may pop out and cause injury Never perform any operation that is not described in this manual Do not leave replaced parts unattended If they come into contact with the hands of children they may cause injury When replacing the cutter be sure to turn off the power IMPORTANT It is best to replace the cutter after about every 50 000 cuts When using PVC tube with an inner diameter of ø3 2 mm Dispose...

Page 161: ...rint Save Input Edit Names of Components Maintenance Printer Settings Trouble shooting 1 Turn off the power P 17 2 Open the cover 3 Remove the cutter 4 Insert the new cutter Paying attention to its orientation insert the new cutter until it hits the back of the cutter bay ...

Page 162: ...ng a Computer Appendix Index Print Save Input Edit Names of Components Maintenance Printer Settings Trouble shooting 5 Remove the blade receiver 6 Insert the new blade receiver 7 Close the cover 8 Turn on the power P 15 9 Press the Option key ...

Page 163: ...ecommend that you record the Mounted Cutter Count in the Cutter Operation Record in the Basic Operation Guide included with the product each time you change cutters Mounted Cutter Count 50000 times 10000 m Total Feed Length ɻ 13 Use or to select Replace cutter and press the Enter key After the following screen is displayed the display will return to the previous screen The mounted cutter count wil...

Page 164: ...to power off setting can be set for each power source used and the default setting for both is 30 min 1 Press the Option key 2 Use or to select Others and press the Enter key ɻɻ Option Others Print adjust Setting 3 Use or to select AutoOff adapter or AutoOff battery and then press the Enter key Others Replace cutter AutoOff adapter AutoOff battery 4 Use or to select the time until the power is aut...

Page 165: ... Shift Cancel keys The display returns to the character input display IMPORTANT In the following cases the automatic power off function will not work When an error has occurred When the cover is open The time will be reset when you switch the power source used If the set time elapses without receiving data while connected to a PC the power will automatically turn off ...

Page 166: ...ast is set to 5 1 Press the Option key 2 Use or to select Setting and press the Enter key Option Others Print adjust Setting ɻ 3 Select Display contrast with or and press the Enter key Setting Print speed Display contrast Backlight ADPTR 4 Select the contrast by or and press the Enter key A mark will be displayed under the current setting Display Contrast can be set in the range of 1 lightest to 9...

Page 167: ...using batteries 1 Press the Option key 2 Use or to select Setting and press the Enter key Option Others Print adjust Setting ɻ 3 Use or to select Backlight ADPTR or Backlight BAT and press the Enter key Setting Display contrast Backlight ADPTR Backlight BAT 4 Select the brightness by or and press the Enter key A mark will be displayed under the current setting The backlight brightness can be set i...

Page 168: ...lect Others and then press the Enter key ɻɻ Option Others Print adjust Setting 3 Use or to select AutoBacklightOff and press the Enter key Others AutoOff adapter AutoOff battery AutoBacklightOff 4 Use or to select the time until the backlight turns off automatically and then press the Enter key You can select No 1 min 3 min or 5 min Auto Backlight Off 1 min 3 min 5 min 5 Press the Shift Cancel key...

Page 169: ...s and warning sounds The default setting for the sound is On 1 Press the Option key 2 Use or to select Setting and press the Enter key Option Others Print adjust Setting ɻ 3 Use or to select Sound and then press the Enter key Setting Backlight ADPTR Backlight BAT Sound 4 Use or to select Off and press the Enter key Off On Sound 5 Press the Shift Cancel keys The display returns to the character inp...

Page 170: ... Initializes the printer IMPORTANT The all current data and saved files will be erased when initialized Erased data and files cannot be restored 1 Turn off the power P 17 2 While pressing the Delete key press and hold the power key for at least one second A confirmation screen for initialization will appear 3 Select Yes with or and press the Enter key After Resetting is displayed the power will tu...

Page 171: ...Troubleshooting If a Tube or Label Tape Becomes Jammed 168 What to Do in Case of Trouble 173 A Message is Coming Up 180 Updating the Firmware 185 Checking the Firmware Version 185 Running the Firmware Update 186 ...

Page 172: ...a Feed error Media is jammed in the feeding path NOTE If the print media is jammed inside the printer but the message is not displayed press and hold the Cancel key for 2 seconds or more to stop printing and then follow the instructions starting from step 2 to remove the print media In this case the messages shown in the steps below will not be displayed 1 After reading the Feed error message pres...

Page 173: ...ry lever remove print media in the printer 5 When using tube As shown in the figure pull the tube out while pressing the jam recovery lever in the direction of the arrow If the tube cannot be pulled out remove the attachment while pressing the jam recovery lever in the direction of the arrow If the ribbon cassette has not been removed in the previous step remove the ribbon cassette When using a la...

Page 174: ...If the ribbon is loose it may not operate properly 8 Replace the ribbon cassette and close the cover Insert the ribbon cassette straight in and press firmly until it clicks into place When the cover is closed a confirmation screen will be displayed 9 When the print media has been removed use or to select Yes and press the Enter key The display returns to the character input display If you select N...

Page 175: ...o remove the print media If the tube or label tape is in a position where it cannot be removed by hand use the feed function However if you continue to feed with the feed function it may damage the print media or the ribbon in the ribbon cassette might get rolled up causing it to jam Only use this function in extenuating circumstances 1 Press the Option key 2 Use or to select Others and then press...

Page 176: ...nents Maintenance Printer Settings Trouble shooting 4 Use Forward or Reverse to feed the print media to the desired position As long as you keep pressing or it will be fed forward or backward continuously Forward Reverse Feed 5 Press the Shift Cancel keys The display returns to the character input display ...

Page 177: ...or malfunction Are the batteries installed in the wrong direction Make sure that all batteries are installed correctly in the direction marked on the inside of the battery case Are the batteries low Replace the batteries or use the included AC adapter PR TP001 Are batteries other than the specified ones being used Use the specified batteries P 13 The display does not change to the AC adapter symbo...

Page 178: ...rt it P 19 Is the attachment or label cassette loaded correctly Remove the attachment or label cassette and reload it P 21 Is the tube twisted or warped Correct any twists or warps before loading P 23 If the end of the tube is bent due to winding or other reasons straighten it out or cut off the bent portion before loading it into the printer Is the print media deformed Cut off the deformed part o...

Page 179: ...ing before printing Try to fine tune the print position in the vertical direction P 82 Change the settings for character size frame and number of lines Are the print density and print speed appropriate Adjust the print density to be darker P 86 Slow down the print speed P 87 Are the transport rollers dirty Clean the transport rollers We recommend cleaning the rollers about once a month P 152 Is th...

Page 180: ...ed Is the operating environment appropriate For information concerning the operating environment refer to Specifications P 189 If you use a tube warmer optional you can print at external temperatures as low as 5 C 41 F If the problem is not solved by using the tube warmer Set the temperature of the tube warmer to High P 35 The parts of the tube that do not pass through the tube warmer such as the ...

Page 181: ...uashed or blurred Are you printing small or complicated characters Adjust the print density P 86 The surface of the print media is dirty after printing Ink may stick to the ribbon due to the top of the print media touching the ribbon during printing Use a dry cloth to wipe off any dirt on the print media Out of ribbon There is a sticky stain on the tube that looks like the glue from plastic tape U...

Page 182: ...about once a month P 152 The tube may not be fed properly due to deformation of the part that was pinched by the transfer roller Cut off the deformed part and reload the print media After printing remove the print media from the printer to prevent warping or deformation of the print media Is there glue on the media delivery port of the label tape Check to see if glue is sticking to the media deliv...

Page 183: ...event the media from being ejected Do not place any objects around the media delivery port If there is an object blocking the outlet the tube or label tape may not be ejected straight and may be cut in a bent shape Is there any load on the tube transport Place the printer and the print media on the same table or at the same vertical position so that no load is applied to the transport When using a...

Page 184: ...s insufficient memory to input text P 189 Save the text data you have created delete all text displayed on the screen and then enter new text Length exceeded Input data exceeds cut length Enter a value within the setting range Numbering is already set for this page The numbering can be set only once per page Exceeded character limit Rework the file so that it fits within the number of character th...

Page 185: ...have already entered text in advance to display the printing preference display Enter characters before pressing the Print key Data beyond cut length will be deleted OK When Yes is selected data exceeding the cut length will be deleted automatically If you select No the deletion will be canceled Change the cut length or the number of characters Close cover and press any key You cannot print with t...

Page 186: ...orrectly Proceed The size of the print media set on the printing preference display does not match the position of the size switch lever P 22 If you select Yes printing will start To reset the settings select No and follow the instructions on the screen to set the size switch lever to the correct position Press any key to start printing Data check Resetting completely An error has occurred in the ...

Page 187: ...inter and re set the tube warmer in place again P 31 If the same message appears again contact your place of purchase As warmer temp couldn t be controlled warmer was turned off Turn off the printer and check the AC adapter Turn off the power unplug the AC adapter from the power outlet and then contact your place of purchase Updating the firmware is failed Please try again Press any key and then e...

Page 188: ...e the data size and resend There is insufficient memory to receive text P 189 Reduce the number of characters and send the data again Loading data exceeds the cut length The excessive data have been deleted When a file with text exceeding the cut length is inserted into data with a specified cut length if you load it as text only the characters past the cut length will be deleted then the text wil...

Page 189: ...nter Checking the Firmware Version Please check the firmware version of this product before updating it 1 Press the Option key 2 Use or to select Others and press the Enter key ɻɻ Option Others Print adjust Setting 3 Use or to select Device Info and then press the Enter key ɻɻ Others Device Info Page Display Counter 4 Check the firmware version Item Details S N Printer serial number Main Printer f...

Page 190: ...when updating the firmware Multiple printers cannot be updated at the same time Only one printer should be connected at a time be it an MK5000 or MK3000 model You must be logged in to the computer as a user with administrator privileges Exit all other running applications 1 Connect the AC adapter to the printer P 12 2 Connect the printer to the computer with the USB cable 3 Turn on the printer P 1...

Page 191: ...e is complete the printer will automatically turn off IMPORTANT Don t do any of the following while updating the firmware Turn off the power Unplug the USB cable Operate any component of the printer Send data to the printer from an application or a printer driver Put allow the computer to sleep the update may not be performed properly if the computer goes into sleep mode If any of the following oc...

Page 192: ...Chapter 7 Appendix Specifications 189 Printer 189 Print Media 191 System Requirements for Software 191 Consumable Supplies and Options 192 List of Function 194 List of Symbols 196 Index 197 ...

Page 193: ...5 tube segments min Low speed mode 18 5 mm sec 30 tube segments min Cut length Tube 8 mm to 150 mm Label tape 4 mm to 150 mm Ink ribbon Ribbon cassette black 40 m 150 m white 85 m Character print size 1 3mm full width 2 mm full width half width 2 6 mm full width half width 3 mm full width half width 4 mm full width half width 6 mm full width half width Input system Chiclet keyboard Display system ...

Page 194: ...eable battery eneloop AA Rechargeable Batteries Standard Model Model Number BK 3MCCA for North America BK 3MCCE for Asia 6 pieces Interface USB2 0 Full Speed Operating environment Temperature 15 to 32 5 degrees Celsius Humidity 10 to 85 no condensation With the tube warmer installed 5 to 18 degrees Celsius Maximum power consumption 24 W External dimensions 272 mm W x 318 mm D x 97 mm H Weight 2 7 ...

Page 195: ... 1 5 mm to ø 6 5 mm inside diameter 11 2 mm or less width 0 4 mm to 0 6 mm thickness 1 Please purchase commercially available tubes for use Also some commercially available tubes cannot be printed by this printer Please test the operation on a given print media before use 2 The optional plate and flat tube attachment is required System Requirements for Software Compatible OS Windows 11 Windows 10 ...

Page 196: ...on how to purchase consumable supplies and options please contact your place of purchase NOTE Please purchase commercially available tubes for use For more information refer to Print Media P 191 Consumable Supplies Ribbon cassette Label tape cassette Black 40m 150m White 85m Width 6mm 9mm 12mm Color White Yellow Silver Cutter set Cleaner Blue For the tube attachment optional plate and flat tube at...

Page 197: ...used to warm up tubes that have become stiff due to cold The tube warmer allows for clean printing even in low temperature environments Plate and flat tube attachment It is used for printing characters on flat tubes This printer does not support printing on plates One each of the cleaner blue and plate cleaner gray are included Tube attachment This component comes packaged with this product ...

Page 198: ... set using the Option key Option key Connect PC Connect Warmer Warmer Control Warmer Temp Character Edit Numbering Number key Symbol Symbol key Page Edit Insert Delete Copy Cut Paste Division Combining Page Settings 1 Character Size Style key Lines Character Space Orientation Format key Frame Cut Length Length Margin key Alignment Batch Cut Length Continuous Print Conti key 1 The order in Page Set...

Page 199: ...Text settings File Save Regist key Load Delete Print adjust Top position Vertical Position Length Half Cut Depth Half Cut Motion Full Cut Depth Full Cut Motion Print contrast Setting Print speed Display contrast Backlight ADPTR Backlight BAT Sound Others Remove Remove key Cleaning Forced full cut Feed Replace cutter Auto Off adapter Auto Off battery Auto Backlight Off Init Delete Check Page Displa...

Page 200: ...196 Contents Preparation Setup Print Using a Computer Appendix Index Print Save Input Edit Names of Components Maintenance Printer Settings Trouble shooting List of Symbols Symbol 1 Symbol 2 ...

Page 201: ... 48 Cleaner 5 21 192 Cleaning Replacing the cleaners 155 Cleaning the print head 154 Cleaning the transport roller 152 Connector for ribbon cassette 4 Connector for tube warmer 4 Continuous print 79 Cont print 10 79 Copy page 61 Cover 3 Cursor 10 38 Cut length 10 55 56 Cut page 63 Cutter 4 Cutter set 192 D Delete all 42 Delete file 103 Delete page 66 Device information 185 Display 4 8 Display cont...

Page 202: ...character size 44 Media delivery port 4 Media feed port 4 23 Memory used 37 MK Desktop Utility 108 Mounted cutter count 159 N Numbering 51 136 O Orientation 10 46 P Page 10 Page break 37 60 Page combining 69 Page division 67 Paste page 64 PC connection standby mode 118 Plate and flat tube attachment 21 193 Plate cleaner 193 Power cord 12 Power key 3 15 17 Power Supply 9 12 Print 72 138 Print densi...

Page 203: ...e key 7 Startup display 15 Status monitor 144 T Top adjust 81 Transport roller 4 Tube attachment 5 21 193 Tube retainer lever 5 23 Tube warmer 31 193 U Underline 6 9 54 Uninstalling the software 115 Updating the firmware 185 USB connector 3 V Vertical adjust 82 W Warmer control 9 33 Warmer Control 34 Warmer temp 35 ...

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