Printer Problems
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No power is supplied.
Q
Is the power cord plugged in?
A
Make sure the power cord is securely plugged into both the machine and the
AC outlet.
Q
Is the AC outlet supplying power?
A
Make sure the AC outlet is supplying power; try another outlet if necessary.
Q
Does the AC voltage match the printer?
A
Make sure the voltage of the AC outlet matches the ratings on the machine.
Printer stops printing.
Q
Is the interface cable loose?
A
Check your computer and cable.
Q
Are you working on an application in the foreground?
A
Printer performance improves if you give priority to your print job.
<CHECK PAPER SIZE> message appears in the LCD of the machine.
Q
Is paper setting of the machine different from that of your computer?
A
Load the correct paper size or change <PAPER SIZE> in <PAPER SETTINGS>
of the Menu. (See Chapter 2, "Paper Handling," in the
Basic Guide
.)
Printout is wrong.
Q
Is there a communication problem between the printer and your computer?
A
Make sure your cable connections are secure.
A
Make sure your USB cable is less than 9.8 ft (3 m) long.
A
Make sure you are not using a switch box.
A
Make sure you have selected the correct printer driver in Windows.
Q
Is a wrong printer driver selected in the [Printers and Faxes] (Windows 98/Me/
2000: [Printers]) folder?
A
Make sure the corresponding printer driver is selected in the [Printers and
Faxes] (Windows 98/Me/2000: [Printers]) folder.