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Canon iR1020 Series, Service Manual

Get the most out of your Canon iR1020 Series with our comprehensive Service Manual. Easily download the user manual for free from our website. This essential resource will guide you through setup, troubleshooting, and optimization, ensuring optimal performance for your office needs. Visit manualshive.com to access your manual now.

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Sep 1 2008

Summary of Contents for iR1020 Series

Page 1: ...Sep 1 2008 Service Manual iR1020 1021 1024 1025 Series ...

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Page 3: ... need arises In the event of major changes in the contents of this manual over a long or short period Canon will issue a new edition of this manual The following paragraph does not apply to any countries where such provisions are inconsistent with local law Trademarks The product names and company names used in this manual are the registered trademarks of the individual companies Copyright This ma...

Page 4: ...quiring care to avoid combustion fire Indicates an item prohibiting disassembly to avoid electric shocks or problems Indicates an item requiring disconnection of the power plug from the electric outlet Indicates an item intended to provide notes assisting the understanding of the topic in question Indicates an item of reference assisting the understanding of the topic in question Provides a descri...

Page 5: ...sed to indicate Low The voltage value how ever differs from circuit to circuit In addition the asterisk as in DRMD indicates that the DRMD signal goes on when 0 In practically all cases the internal mechanisms of a microprocessor cannot be checked in the field Therefore the operations of the microprocessors used in the machines are not discussed they are explained in terms of from sensors to the i...

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Page 7: ...er 1 19 1 2 4 1 User Maintenance Items 1 19 1 2 4 2 Cleaning 1 19 1 2 5 Safety 1 21 1 2 5 1 Safety of Toner 1 21 1 2 5 2 Safety of the Laser Light 1 21 1 2 5 3 CDRH Regulations 1 21 1 2 5 4 Handling the Laser Unit 1 21 1 2 5 5 Point to Note about Fire 1 23 1 2 5 6 Cautions as to the replacement and disposal of lithium battery 1 23 1 2 6 Product Specifications 1 24 1 2 6 1 Product Specifications 1 ...

Page 8: ...ion of Start Key ADF Mode One Sheet of Original 4 4 4 3 Various Control 4 4 4 3 1 Enlargement Reduction 4 4 4 3 1 1 Magnification Change in Vertical Scan Direction 4 4 4 3 1 2 Magnification Change in Horizontal Scan Direction 4 4 4 3 2 Dirt Sensor Control 4 5 4 3 2 1 Outline 4 5 4 4 Parts Replacement Procedure 4 7 4 4 1 Copyboard glass 4 7 4 4 1 1 Removing the Copyboard Glass 4 7 4 4 1 2 Procedure...

Page 9: ...g Unit 7 6 7 5 1 Outline 7 6 7 6 Parts Replacement Procedure 7 7 7 6 1 Pickup Roller 7 7 7 6 1 1 Removing the Cassette Pickup Roller 7 7 7 6 2 Cassette Paper Sensor 7 7 7 6 2 1 Removing the Cassette Paper Sensor 7 7 7 6 3 Cassette Pickup Solenoid 7 7 7 6 3 1 Removing the Cassette Pickup Solenoid 7 7 7 6 4 Manual Pickup Roller 7 8 7 6 4 1 Removing the Manual Pickup Roller 7 8 7 6 5 Manual Feed Tray...

Page 10: ...8 10 Chapter 9 External and Controls 9 1 Control Panel 9 1 9 1 1 Outline 9 1 9 2 Fans 9 1 9 2 1 Outline 9 1 9 3 Power Supply System 9 2 9 3 1 Power Supply 9 2 9 3 1 1 Outline 9 2 9 3 1 2 Rated Output of the Power Supply PCB 9 2 9 3 2 Protection Function 9 3 9 3 2 1 Protective Functions 9 3 9 4 Parts Replacement Procedure 9 4 9 4 1 External Covers 9 4 9 4 1 1 External Covers 9 4 9 4 2 Drive Unit 9 ...

Page 11: ...ng the Open Close cover 10 9 10 4 2 4 Removing the Pickup Tray 10 10 10 4 3 ADF Drive Unit 10 10 10 4 3 1 Removing the Drive Unit 10 10 10 4 4 Feed Frame Unit 10 10 10 4 4 1 Removing the Feed Frame Unit 10 10 10 4 5 ADF Motor Unit 10 11 10 4 5 1 Removing the ADF Motor 10 11 10 4 6 Pick up Feed Roller Unit 10 11 10 4 6 1 Removing the Pickup Feed Roller Unit 10 11 10 4 7 Pickup Roller 10 12 10 4 7 1...

Page 12: ...1 Periodically Replaced Parts 12 1 12 1 1 Periodically Replaced Parts 12 1 12 2 Durables and Consumables 12 1 12 2 1 Durables 12 1 12 3 Scheduled Servicing Basic Procedure 12 1 12 3 1 Periodeical Service Items 12 1 Chapter 13 Standards and Adjustments 13 1 Image Adjustments 13 1 13 1 1 Image parallelism adjustment 13 1 13 2 Scanning System 13 2 13 2 1 Procedure after Replacing the CIS 13 2 13 2 2 ...

Page 13: ...15 4 15 3 2 1 User Error Code 15 4 15 3 3 Service Error Code 15 4 15 3 3 1 Service Error Code 15 4 Chapter 16 Service Mode 16 1 Outline 16 1 16 1 1 Outline of Service Mode 16 1 16 1 2 Using the Mode 16 3 16 2 Default settings 16 3 16 2 1 Service Mode Menus 16 3 16 3 Setting of Bit Switch SSSW 16 10 16 3 1 Outline 16 10 16 3 1 1 Bit Switch Composition 16 10 16 3 2 SSSW SW01 16 10 16 3 2 1 List of F...

Page 14: ... 1 Numerical Parameter Composition 16 17 16 5 2 002 RTN transmission condition 1 003 RTN transmission condition 2 004 RTN transmission condition 3 16 17 16 5 3 005 NCC pause length pre ID code 16 18 16 5 4 006 NCC pause length post ID code 16 18 16 5 5 010 line connection identification length 16 18 16 5 6 011 T 30 T1 timer for reception 16 18 16 5 7 013 T 30 EOL timer 16 18 16 5 8 015 hooking det...

Page 15: ... SSSW SW05 16 25 16 7 1 2 SSSW SW14 16 26 16 7 1 3 SSSW SW15 16 26 16 7 2 Numerin Parameter Settings Numeric Prama 16 27 16 7 2 1 Numeric Parameter Functional configuration 16 27 16 7 2 2 031 Top registration adjustment manual feed tray 16 27 16 7 2 3 032 Top registration adjustment cassette 16 27 16 7 2 4 033 Top registration adjustment duplex unit 16 28 16 7 2 5 034 Left end registration adjustm...

Page 16: ... 18 4 MODEM Test 4 MODEM TEST 16 41 16 18 5 FUNCTION TEST 6 FUNCTION TEST 16 43 16 18 6 Roller cleaning mode 0 ROLLER CLEAN 16 47 Chapter 17 Upgrading 17 1 Outline 17 1 17 1 1 Overview of Upgrade 17 1 17 1 2 Overview of Service Support Tool 17 1 17 2 Making Preparations 17 1 17 2 1 Registering the System Software 17 1 17 2 2 Connection 17 3 17 3 Downloading System Software 17 4 17 3 1 Downloading ...

Page 17: ...Chapter 1 Introduction ...

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Page 19: ...NGS 1 15 1 2 3 6 TIMER SETTINGS 1 16 1 2 3 7 ADJUST CLEANING 1 16 1 2 3 8 REPORT SETTINGS 1 17 1 2 3 9 SYSTEM SETTINGS 1 17 1 2 4 Maintenance by the User 1 19 1 2 4 1 User Maintenance Items 1 19 1 2 4 2 Cleaning 1 19 1 2 5 Safety 1 21 1 2 5 1 Safety of Toner 1 21 1 2 5 2 Safety of the Laser Light 1 21 1 2 5 3 CDRH Regulations 1 21 1 2 5 4 Handling the Laser Unit 1 21 1 2 5 5 Point to Note about Fi...

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Page 21: ...ion 0020 0072 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF Pickup Other Accessories F 1 1 1 Main body ADF type 2 Main body copyboard type 3 Cassette Feeding Module N2 4 Hand Set CT 25 5 Card Reader E1 Card Reader Attachment D2 4 1 3 5 2 ...

Page 22: ... the Printing Transmission Functions F 1 2 1 NW IF Adapter iN E11 Network function 2 PCL Printer Kit AB1 PCL print function 3 Serial Interface Board A1 Coin vender function 4 Barcode Printing Kit B1 Barcode print function 1 3 2 ...

Page 23: ...ion Option Option Copy Printer Scanner ADF iR1025N 2583B001AA Option Standard Option Option Option Option iR1025N 2583B004AA Option Standard Option Option Option Option iR1024A 2583B002AA Option Option Option Option Option Option iR1024N 2583B003AA Option Standard Option Option Option Option Copy Printer Scanner Fax ADF iR1024F 2584B001AA Option Option Option Option Option Option Option iR1024F 25...

Page 24: ...iR1024N iR1024F iR1024i iR1024iF F 1 3 1 Open close cover 9 Cassette 2 Slide guide 10 Stacking support 3 Document feeder tray 11 Left cover 4 Document delivery tray 12 Scanning glass 5 Delivery tray 13 Orginal glass 6 Copyboard cover 14 Front cover 7 Paper stopper 15 Multi purpose tray 8 Operation panel 1 2 3 4 5 6 11 12 13 14 15 8 9 10 7 ...

Page 25: ...13 1049 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF F 1 4 1 USB port 2 Ethernet port 1 3 Modular jack 2 4 Power socket 5 Main power switch 1 If equipped with printer functions 2 If equipped with fax functions 1 2 5 4 3 ...

Page 26: ...3 Toner bottle 14 Developing cylinder 4 Laser scanner unit 15 Transfer charging roller 5 Copyboard glass 16 Photopositive drum 6 Cassette 17 Primary charging roller 7 Pickup roller 18 Fixing film unit 8 Feed roller 19 Fixing pressure roller 9 Separation roller 20 Fixing unit 10 Manual feed separation pad 21 Delivery roller 11 Manual feed pickup roller 2 1 4 3 5 6 7 8 9 10 11 12 13 14 15 16 17 18 1...

Page 27: ...ross Section ADF 0013 1051 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF F 1 6 T 1 2 1 Registration roller 4 Pickup roller 2 Feed roller 5 Feed roller 1 3 Separation pad 6 Delivery roller 1 2 3 4 5 6 ...

Page 28: ...iR1024N iR1024F iR1024i iR1024iF The machine possesses 2 power switches main power switch and control power switch Normally i e unless the machine is in a sleep state the machine will be supplied with power when you turn on its main power switch F 1 7 1 Control panel power switch 2 Main power lamp 3 Main power switch 3 1 2 ...

Page 29: ...A iR1024N iR1024F iR1024i iR1024iF During printing or fax data transmission reception Be sure to operate the main power switch while the Processing Data lamp on the control panel is not lit Turning off the main switch during printing or fax data transmission reception can erase the data being processed F 1 8 ...

Page 30: ...Chapter 1 1 10 During downloading Do not turn off the power switch or ON OFF switch on the control panel Turning off the main power switch during downloading can make this machine inoperative F 1 9 ...

Page 31: ... 11 System Monitor button 27 Additional Functions button 12 View Settings button 28 Two Sided button 13 Numeric buttons 29 Copy Ratio button 14 Clear button 30 Density button 15 log In Out key button 31 Image Quality button 16 Start button 32 Paper Select button 1 Direct TX key 6 Address Book key 2 Pause key 7 Favorites buttons 3 Hook key 8 Delayed TX key 4 Recall key 9 Delayed TX key 5 Coded Dial...

Page 32: ...MODE OFF ON 5 PRINTER DENSITY 1 to 9 5 6 AUTO DRAWER SELCT COPY DRAWER 1 ON OFF DRAWER 2 ON OFF STACK BYPASS OFF ON PRINTER DRAWER 1 ON OFF DRAWER 2 ON OFF RECEIVE DRAWER 1 ON OFF DRAWER 2 ON OFF STACK BYPASS OFF ON OTHER DRAWER 1 ON OFF DRAWER 2 ON OFF STACK BYPASS OFF ON 7 SELECT PAPER TYPE DRAWER 1 DRAWER 2 8 REG PAPER TYPE DRAWER 1 PLAIN PAPER COLOR RECYCLED HEAVY PAPER 1 BOND 3HOLE PUNCH PAPE...

Page 33: ...ATA COMPRESSION NORMAL HIGH RATIO LOW LATIO RETRY TIMES 0 5 3 SCANNIING DENSITY 1 9 5 STANDARD SETTINGS DENSITY STANDARD DK LT IMAGE QUALITY 200X200DPI 200X400DPI 300X300DPI 400X400DPI 600X600DPI 100X100DPI 150X150DPI 200X100DPI IMAGE FORMAT PDF TIFF B W PDF COMPACT JPEG ORIGINAL TYPE TEXT PHOTO TEXT PHOTO DIVIDE INTO PAGES OFF ON DIRECT TX OFF ON SEND SETTINGS TX FILE NAME max 24 characters SUBJE...

Page 34: ...s INTERNATIONAL DOMESTIC LONG DISTANCE 1 LONG DISTANCE 2 LONG DISTANCE 3 E MAIL NAME max 16 characters E MAIL ADDRESS max 120 digits IMAGE FORMAT PDF TIFF B W PDF COMPACT JPEG DIVIDE INTO PAGES OFF ON IMAGEQUALITY 200x200dpi 200x400dpi 300x 300dpi 400x400 dpi 600x600 dpi 100x100 dpi 150x150 dpi 200x100dpi ORIGINAL TYPE TEXT PHOTO TEXT PHOTO IFAX NAME max 16 characters I FAX ADDRESS max 120 digits ...

Page 35: ...s 14400bps 9600bps 4800bps INTERNATIONAL DOMESTIC LONG DISTANCE 1 LONG DISTANCE 2 LONG DISTANCE 3 E MAIL NAME max 16 characters E MAIL ADDRESS max 120 digits IFAX NAME max 16 characters I FAX ADDRESS max 120 digits FTP NAME max 16 characters HOST NAME max 120 digits FILE PATH max 120 digits LOGIN NAME max 24 characters PASSWORD max 24 characters SMB NAME max 16 characters HOST NAME max 120 digits ...

Page 36: ...TO LF NO YES ENLARGE A4 OFF ON 11 RESET PRINTER OFF ON Additional Functions Available Settings 1 DATE TIME SETTING 2 TIME ZONE SETTING Time Zone Settings GMT 12 00 to GMT 12 00 3 DATE TYPE SELECT DD MM YYYY YYYY MM DD MM DD YYYY 4 AUTO SLEEP TIME ON 3 30 3 MIN in one minute increments OFF 5 AUTO CLEAR TIME ON 1 9 2 MIN in one minute increments OFF 6 DAYLIGHT SV TIME ON START DATE TIME MONTH WEEK D...

Page 37: ...GS ON PORT NO USE BIDIRECTIONAL OFF USE HTTP ON PORT NO OFF SET IP ADD RANGE OFF ON RX MAC ADD SET OFF ON SNMP SETTINGS USE SNMP ON PORT NO OFF COMMUNITY NAME 1 COMMUNITY NAME 2 SNMP WRITABLE 1 ON OFF SNMP WRITABLE 2 ON OFF DEDICATED PORT ON OFF ETHERNET DRIVER AUTO DETECT AUTO MANUAL DUPLEX HALF DUPLEX FULL DUPLEX ETHERNET TYPE 10 BASE T 100 BASE TX VIEW IP ADDRESS IP ADDRESS SUBNET MASK GATEWAY ...

Page 38: ... NAME 2 SNMP WRITABLE 1 ON OFF SNMP WRITABLE 2 ON OFF DEDICATED PORT ON OFF ETHERNET DRIVER AUTO DETECT AUTO MANUAL DUPLEX HALF DUPLEX FULL DUPLEX ETHERNET TYPE 10 BASE T 100 BASE TX VIEW IP ADDRESS IP ADDRESS SUBNET MASK GATEWAY ADDRESS E MAIL I FAX SMTP RX OFF ON SMTP SERVER POP OFF ON POP BEFORE SEND OFF ON E MAIL ADDRESS POP SREVER POP ADDRESS POP PASSWORD POP INTERVAl STARTUP TIME SET 0 to 30...

Page 39: ...egular intervals once a month 1 Cleaning the Pressure plate Platen guide Clean the pressure plates 1 and platen guide 2 with a cloth dampened with water or neutral detergent and squeezed hard and then wipe it with a dry soft cloth F 1 12 No Item Maintenance cycle 1 Pressure plate platen guide cleaning As required 2 Copyboard glass reading glass cleaning copyboard holder jump board cleaning As requ...

Page 40: ...5 Open the manual feed tray 6 Place an A4 or LTR sheet of plain paper in the manual feed tray F 1 14 7 Press the OK key The machine will start cleaning the fixing pressure roller 4 Cleaning the Transfer roller If the reverse side of the printed paper is stained the transfer roller can be dirty If the reverse side of the printed paper is stained clean the transfer roller in the user mode 1 Press th...

Page 41: ...r Voraussetzung dass der Benutzer dieses Gerät normal bedient ist ein Austritt von Laserstrahlen daher ausgeschlossen 1 2 5 3 CDRH Regulations 0013 1066 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF The Center for Devices and Radiological Health of the US Food and Drum Administration put into force regulations concerning laser products on August 2 1976 These regulations ap...

Page 42: ...Chapter 1 1 22 The following warnings are given to comply with Safety Principles EN60950 F 1 16 F 1 17 ...

Page 43: ...e disposed of in accordance with local laws and regulations 1 2 5 6 Cautions as to the replacement and disposal of lithium battery 0013 1069 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS The following warnings are given to comply with Safety Principles EN60...

Page 44: ... 0 sec or less ROM 32MB model First print time Book 8 sec or less ADF 12 sec or less Cassette paper size For JP KOR EU ASIA OCE A4 Fix For USA CA LA LGL LTR OFICIO BOFI M OFI FOOLSCAP by user chage For CHN 16K A4 by user chage Multifeeder paper size Width 76 to 216 mm Length 127 to 356 mm Weight 56 to 128 g m2 Cassette paper type Plain paper 64 to 80 g m2 recycled paper 64 to 80 g m2 colored paper...

Page 45: ...quipped with full option Ozone 0 01ppm or less initial 0 035ppm or less after endurance test Dimensions Copyboard model 520 mm W X 457mm D X 378mm H ADF standard model 520 mm W X 457mm D X 453mm H With optional cassette unit 520 mm W X 457mm D X 581mm H Weight ADF model Approx 24 1kg Copy board model Approx 22 0kg Original orientation Face up Original position Center reference Original processing ...

Page 46: ...dots mm x 15 4 lines mm Scanning density adjustment Possible 9 settings Half tone 256 gradations Printing resolution 600 dpi x 600 dpi Reduction for reception Fixed reduction 75 90 95 97 Auto reduction 70 to 100 FAX TEL switching Yes no voice response no pseudo CI transmission Answering machine connection No Remote reception ID input method ID 2 characters default 25 Auto dialing One touch dialing...

Page 47: ...0J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF T 1 7 Type Single sided Two sided Cassette feed Manual feed Cassette feed Manual feed Plain paper colored paper recycled paper heavy paper 1 A4R 24 22 6 6 B5R 13 8 3 2 A5R 13 8 3 2 LGL 18 18 5 5 LTRR 25 23 6 6 STMTR 13 8 3 2 Heavy paper 2 labels A4R 14 4 3 2 B5R 6 4 3 2 A5R 6 4 3 2 LGL 18 LTRR 14 4 3 2 STMTR 6 8 3 2 Heavy paper 3 A4...

Page 48: ...cycled paper Yes Yes Yes Colored paper Yes Yes Yes Heavy paper 1 Yes Yes Yes Heavy paper 2 No Yes No Heavy paper 3 No Yes No Bond Yes Yes No 3hole punch paper Yes Yes No Transparency No Yes No Labels No Yes No Envelopes No Yes No Cassette Manual feed tray Duplex ...

Page 49: ...Chapter 1 1 29 ...

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Page 51: ...Chapter 2 Installation ...

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Page 53: ...Main Body Installation Procedure 2 1 2 2 Relocating the Machine 2 1 2 2 1 Relocating the Machine 2 1 2 3 Installing the Card Reader 2 1 2 3 1 Points to Note 2 1 2 3 2 Checking the Contents 2 1 2 3 3 Installation Procedure 2 2 2 3 4 Registering the Card IDs 2 6 ...

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Page 55: ...is left in the developing unit 1 Disconnect the power cord and all the cables from the back of the ma chine 2 Make sure the stack bypass and the paper stopper are back in their original position 3 Pick up the machine using the provided hand grips on the left and right sides F 2 1 2 3 Installing the Card Reader 2 3 1 Points to Note 0013 4619 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1...

Page 56: ...ne move the machine back ward until the hooks are about 10 cm away from the edge of the desk and so on 3 Remove the screw 1 4 Release the three claws 2 at the right and the three claws 3 at the top 5 Release the two claws 4 at the bottom and then detach the rear cover 5 F 2 4 6 To release the hooks at the lower right of the machine float the right side of the machine about 5 cm above the edge of t...

Page 57: ...ghy cover 4 by releasing the three hooks 3 at the bottom F 2 6 11 Using a nipper remove the precut portion 1 of the right cover as shown below F 2 7 Smooth the edges of the interface cable hole so that the canle is not damaged 12 Attach the right cover 2 Installation of a card reader 1 Remove the screw 1 from the card reader F 2 8 MEMO The removed screw will be used later 3 4 2 1 1 1 ...

Page 58: ...re not to cut or damage them F 2 11 4 Using the supplied binding screw M4x6 1 connect the ground cable 2 to the reader mount Attach the supplied edge saddle 3 to the card reader mount F 2 12 5 Attach the supplied cord retainer 1 at the position about 4 cm A away from the connector with a protective cover of the supplied repeating har ness A Cut out the excessive portion of the band F 2 13 6 Connec...

Page 59: ...in the hole 3 of the right cover F 2 17 When tightening the screws take care not to damage the repeating harness A 11 Slide the card reader cover 1 to attach it to the card reader mount F 2 18 Route the repeating wire A 1 as shown below F 2 19 12 Using the supplied binding screw M4x6 1 secure the card reader cov er 2 F 2 20 13 Connect the connector of the repeating harness A 1 to the connector J31...

Page 60: ...ower cord into the outlet and then turn on the main power switch 2 Press the following keys to display the service mode screen Additional Functions Key 2 Key 8 Key Additional Functions Key 3 Select ACC using the and key and then press the OK key 4 Select CARD using the and key and then press the OK key 5 Specify the first ID number of the card ID numbers to be registered and then press the OK key ...

Page 61: ...Chapter 2 2 7 ...

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Page 63: ...Chapter 3 Basic Operation ...

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Page 65: ...1 5 Analog Processor PCB 3 4 3 1 6 Power Supply PCB 3 4 3 1 7 Relay PCB 3 4 3 1 8 Control Panel PCB 3 4 3 1 9 NCU PCB if equipped with fax functions 3 4 3 1 10 Network PCB if equipped with network functions 3 4 3 1 11 Modular Jack PCB if equipped with fax functions 3 4 3 1 12 Modem PCB if equipped with fax functions 3 4 3 2 Basic Sequence 3 6 3 2 1 Basic Sequence 3 6 ...

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Page 67: ...eding system Cleaner Aassembly Delivery tray Fixing unit Developing assembly Image formation system Laser exposure system Laser driver PCB Laser scanner assembly Drum DC controller PCB Power supply PCB Option Control System Control panel Original CS unit Analog processor PCB Image processor PCB Image reading processing system Transfer charging roller Multi feeder tray Network PCB 1 NCU PCB 2 Modem...

Page 68: ... PCB The system software and various data e g user data service data are held by flash ROM SEND Function if equipped with SEND functions The SEND function uses a network to send image scanned by the reader unit to an external device Speaker Control if equipped with fax functions It turns on off or control the volume of the error sound key sound and line monitor sound generated by the speaker MEMO ...

Page 69: ...ace block sends the horizontal sync signal BD0 to the image processor PCB It also returns a state signal in response to a com mand signal serial from the image processor PCB thereby communicating the state of the printer block to the image processor PCB Laser Control Block The laser control block controls the drive of the laser diode of the laser scanner unit according to the image signals VD01 VD...

Page 70: ... monitored based on serial communications with the image processor PCB LCD and LED drive data are received 3 1 9 NCU PCB if equipped with fax functions 0013 1082 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 2 Line 4 Line Conversion Circuit Signals from a 2 line telephone line are converted into 4 line signals transmission signals and reception signals Also the transmissio...

Page 71: ...ission reception data MODEM IC IC1 For transmission modulates data received from MPU according to ITU T V 17 V21 V27ter V29 or V 34 for reception on the other hand demodulates data received from the line according to ITU T V 17 V 21 V 27ter V 29 or V 34 Super Capacitor Backs up the transmission reception image data stored in SDRAM DC DC When the main power is off e g in the event of power failure ...

Page 72: ...ing edge is detected by the registration sensor The machine starts up process conditions and picks up paper for printing The fixing heater is subjected to temperature contro start up temperature control paper passage temperature control scanner rotation speed adjustment and ATVC control are executed PRINT print After the registration sensor detects the leading edge of paper until the delivery sens...

Page 73: ...Chapter 3 3 7 ...

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Page 75: ...Chapter 4 Original Exposure System ...

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Page 77: ...tion 4 4 4 3 1 2 Magnification Change in Horizontal Scan Direction 4 4 4 3 2 Dirt Sensor Control 4 5 4 3 2 1 Outline 4 5 4 4 Parts Replacement Procedure 4 7 4 4 1 Copyboard glass 4 7 4 4 1 1 Removing the Copyboard Glass 4 7 4 4 1 2 Procedure after Replacing the Copyboard Glass equipped with SEND functions 4 7 4 4 2 Reader Controller PCB 4 7 4 4 2 1 Removing the Analog Processor PCB 4 7 4 4 3 Scann...

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Page 79: ... thecopyboard glass When the ADF is used the contact sensor is moved to stream reading position and the originals are read when they are moved by the ADF Item Function Method Exposure light source LED Original scan In BOOK mode Original scan is performed by moving the contact sensor CS When ADF is used Original stream reading is performed with the contact sensor CS fixed Scan resolution 600 dpi ve...

Page 80: ...Chapter 4 4 2 F 4 1 Analog processor PCB Drive belt Drive belt Drive pulley Carriage rail Raading glass Contact sensor home position sensor SR401 forward Reverse Drive pulley Reader motor Contact sensor ...

Page 81: ...1024A iR1024N iR1024F iR1024i iR1024iF F 4 4 Backward movement Forward movement Main power switch ON SREADY STBY Reader motor M401 LED CS HP sensor SR401 Shading position Shading position Shading position Leading edge of original 1 CS position check CSHP sensor HP Backward movement Forward movement Start key ON SCRW SCFW STBY STBY Reader motor M401 LED CS HP sensor SR401 Black shading White shadin...

Page 82: ...hen magnification is reduced to 50 99 Data is processed on the image processor PCB with the original scan speed held at 118 mm sec 2 When magnification is increased to 100 200 The original scan speed in the Book mode original feed speed when the ADF is used is changed within the range of 118 mm sec to 59 mm sec depending on the selected magnification rate Data is not processed on the image process...

Page 83: ... original is scanned at position A If dust is detected at position A move to position B and dust detection is performed twice at position B If no dust is detected at position B the original is scanned at position B If dust is also detected at position B move to position C and dust detection is performed once at position C If dust is also detected at position C a relevant message is displayed on th...

Page 84: ...Chapter 4 4 6 T 4 2 Point Description A Read reference position B out 0 5 mm from the reference position to the inside of the guide C About 1 0 mm from the reference position to the inside of the guide ...

Page 85: ...UMERIC No 215 Also rewrite the values on the service label F 4 11 4 4 2 Reader Controller PCB 4 4 2 1 Removing the Analog Processor PCB 0013 1211 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF MEMO This machine stores adjustment values in the image processor PCB not the analog processor PCB Accordingly you need not input adjustment values after replacing the analog processo...

Page 86: ... output correction 1 Enter the service mode Sequentially press the Additional functions key 2 key 8 key and Addi tional functions key on the operation panel 2 Press the arrow key on the touch panel to display TEST MODE 3 Press OK 4 Press the 2 key to display SCAN TEST 5 Press the 1 key to display SHADING 6 Press OK After completion of the above procedure the contact sensor output is com pensated a...

Page 87: ...Chapter 5 Laser Exposure ...

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Page 89: ...Contents 5 1 Construction 5 1 5 1 1 Specifications and Control Mechanism 5 1 5 1 2 Main Components 5 2 5 2 Parts Replacement Procedure 5 3 5 2 1 Laser Scanner Unit 5 3 5 2 1 1 Removing the Laser Scanner Unit 5 3 ...

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Page 91: ...of laser beams 2 beams Scanner Motor Type of motor DC brushless motor Rotation control Constant speed rotaion control Polygon Mirror Number of facets 4 facets 20 mm dia Control Mechanism Synchronous control Horizontal main scan synchronization control Light intensity control Automatic photocurrent control APC Others Laser emission ON OFF control Laser scanner motor control Laser shutter control ...

Page 92: ...irror the laser beam moves through the imaging lens and is bent by the reflecting mirror to reach the photosensitive drum At this time the laser beam also is directed to the BD circuit of the laser driver BD PCB As the 4 face polygon mirror rotates at a constant speed the laser beam scans the surface of the photosensitive drum at a constant speed thereby removing charges and forming static images ...

Page 93: ...2 Detach the right cover control panel and delivery tray 3 Remove the laser shutter 1 4 Disconnect the connector 2 and flexible cable 3 5 Remove the four screws 4 using a stubby screwdriver and then remove the laser scanner unit 5 F 5 2 MEMO When reinstalling the laser scanner unit it is difficult to install the encircled screw if your stubby screw driver is not magnetized In this case first insta...

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Page 95: ...Chapter 6 Image Formation ...

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Page 97: ...on Process 6 3 6 2 1 Reproduction Processes 6 3 6 3 Parts Replacement Procedure 6 4 6 3 1 Developing Assembly 6 4 6 3 1 1 Removing the Developing Unit 6 4 6 3 2 Transfer Charging Roller 6 4 6 3 2 1 Removing the Transfer Charging Roller 6 4 6 3 3 Waste Toner Full Sensor 6 4 6 3 3 1 Removing the Waste Toner Full Sensor 6 4 ...

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Page 99: ...2 9mm sec Primary charging Charging method Roller charging AC DC ng roller diameter 12mm Transfer charging Charging method Roller charging DC Charging roller diameter 14 8mm Developing assembly Developing cylinder diameter 12mm Developing method Dry 1 component jumping AC DC Toner 1 component negative toner Remaining toner level detection Remaining toner level sensor in developing unit Others Sepa...

Page 100: ...e waste toner assembly The waste toner inside the waste toner assembly is constantly stirred by the stirring rod If the waste toner box becomes full the waste toner full detection sensor SR6 goes ON The waste toner full detection sensor SR6 notifies the DC controller PCB of the waste toner full F 6 1 MEMO 1 The toner bottle of this machine can be used to copy the A4 standard original ISO IEC 19752...

Page 101: ...tive DC bias 3 Transfer Block Step 4 transfer positive DC Step 5 separation grounding 4 Fixing Block Step 6 fixing 5 Drum Cleaning Block Step 7 drum cleaning Copyboard glass Contact sensor Image processing block Paper Paper Laser scanner unit Primary charging roller Cleaning blade Developing unit Developing cylinder Transfer charging roller Static eliminator Fixing unit Drum 7 drum cleaning 1 prim...

Page 102: ...ront F 6 5 6 3 2 Transfer Charging Roller 6 3 2 1 Removing the Transfer Charging Roller 0013 1217 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 1 Open the left cover and remove the drum unit 2 Release the two hooks 1 and then remove the transfer charging roller 2 F 6 6 6 3 3 Waste Toner Full Sensor 6 3 3 1 Removing the Waste Toner Full Sensor 0013 7332 iR1020J iR1024J iR10...

Page 103: ...Chapter 7 Pickup Feeding System ...

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Page 105: ... 6 3 1 Removing the Cassette Pickup Solenoid 7 7 7 6 4 Manual Pickup Roller 7 8 7 6 4 1 Removing the Manual Pickup Roller 7 8 7 6 5 Manual Feed Tray paper sensor 7 8 7 6 5 1 Removing the Manual Tray Sensor 7 8 7 6 6 Manual Feed Pickup Solenoid 7 8 7 6 6 1 Removing the Manual Pickup Solenoid 7 8 7 6 7 Manual Separation Pad 7 8 7 6 7 1 Removing the Manual Separation Pad 7 8 7 6 8 Registration Roller...

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Page 107: ... the photosensitive drum by means of the registration sensor SR11 it then is moved through the transfer separation feeding and fixing assemblies to reach the delivery tray The machine is equipped with 5 sensors to monitor the movement of paper the arrangement and of these sensors and rollers are as follows F 7 1 T 7 1 Symbol Name SR5 Delivery sensor SR9 Cassette paper sensor SR10 Delivery paper fu...

Page 108: ...f time Or after the duplex drive solenoid SL1 is on the registration sensor SR11 does not detect the leading edge of paper within a specific period of time Delivery Sensor Delay Jam After the registration sensor SR11 has detected the leading edge of paper the delivery sensor SR5 does not detect the leading edge of paper within a specific period of time Pickup Stationary Jam After the registration ...

Page 109: ...Chapter 7 7 3 When presence of paper is detected by the delivery sensor SR5 during waiting Left door Front Cover Open Jam During paper feeding the interlock switch SW2 SW3 has detected OFF ...

Page 110: ...s a delivery paper full sensor SR10 to detect that the delivered sheets are stacked fully When the total height of the delivered sheets reaches the specified value and the delivery paper full sensor SR10 turns on this machine detects occurrence of an error and displays an error message on the LCD F 7 3 7 3 2 Retry Pickup 0013 1109 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR102...

Page 111: ... separation and fixing delivery assemblies The deliver tray has a delivered paper full sensor SR10 to detect that the delivered sheets are stacked fully When the total height of the delivered sheets reaches the specified value and the delivered paper full sensor SR10 turns on this machine detects occurrence of an error and displays an error message on the LCD F 7 4 7 4 2 Retry Pickup 0013 1113 iR1...

Page 112: ... motor is transmitted to the delivery roller and duplex transport roller Paper is led to the duplex unit through the reverse rotation of the delivery roller and then fed to the registration roller via the duplex transport roller The paper transport for duplex printing is not provided with a sensor that detects arrival or passage of paper The duplex unit does not have a function of stopping and hol...

Page 113: ...and release the hook 1 with the other hand and remove the cassette pickup roller 2 F 7 7 7 6 2 Cassette Paper Sensor 7 6 2 1 Removing the Cassette Paper Sensor 0013 1221 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 1 Remove the drum unit and developing unit 2 Remove the two shafts 1 and then remove the transfer guide 2 F 7 8 3 Release the claw 1 and then detach the sensor...

Page 114: ...1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 1 Detach the left cover and rear left cover 2 Remove the relay PCB registration clutch and pickup drive unit 3 Disconnect the connector 1 release the claw and then remove the man ual tray sensor 2 F 7 14 7 6 6 Manual Feed Pickup Solenoid 7 6 6 1 Removing the Manual Pickup Solenoid 0013 1232 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i ...

Page 115: ... control panel 2 Remove the developing unit 3 Remove the registration clutch 4 Remove the two shafts 1 and then remove the transfer guide 2 F 7 18 5 Release the two hooks 1 and then detach the registration sensor cover 2 F 7 19 6 Remove the two bosses 1 disconnect the connector 2 and then slide the registration sensor unit 3 toward you to remove it F 7 20 7 Make a note of the positions A to C of t...

Page 116: ...able guide middle 2 to the right F 7 25 13 Release the claw 1 and remove the bushing 2 Slide the developing unit lever 3 F 7 26 14 Make a note of the positions A to C of two springs 1 Next remove the two springs 1 Each spring can be hooked at one of three positions It is factory hooked at the appropriate position for image adjustment Once you have removed a spring be sure to hook it at the origina...

Page 117: ... of this roller It is recommended to use tweezers when reinstalling the E ring 3 F 7 29 7 6 9 Registration Sensor 7 6 9 1 Removing the Registration Sensor 0013 1236 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 1 Remove the two shafts 1 and then remove the transfer guide 2 F 7 30 2 Release the two hooks 1 and then detach the registration sensor cover 2 F 7 31 3 Remove the ...

Page 118: ... are separated 4 Pull out the feed roller 4 to remove it F 7 35 5 Remove the bushing 1 and shaft 2 and then remove the feed roller 3 F 7 36 7 6 12 Duplex Pickup Solenoid 7 6 12 1 Removing the Duplex Pickup Solenoid 0013 3319 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 1 Remove the left cover and rear right cover 2 Remove the fan duct main motor relay PCB registration clu...

Page 119: ...pward until the shafts 3 are separated 4 Pull out the feed roller 4 to remove it F 7 39 5 Remove the claw 1 and pull out the separation roller assembly 2 6 Remove the shaft 3 from the shaft hole to remove the separation roller assembly 4 F 7 40 7 Remove the shaft 1 and remove the separation roller 2 F 7 41 2 1 3 4 1 2 3 4 1 2 ...

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Page 121: ...Chapter 8 Fixing System ...

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Page 123: ...ture 8 3 8 2 1 3 Target Temperatures by Mode 8 3 8 3 Protective Functions 8 4 8 3 1 Outline 8 4 8 3 2 Failure Detection 8 5 8 4 Parts Replacement Procedure 8 6 8 4 1 Fixing Unit 8 6 8 4 1 1 Removing the Fixing Unit 8 6 8 4 1 2 Installing the Fixing unit 8 7 8 4 2 Pressure Roller 8 8 8 4 2 1 Removing the Pressure Roller 8 8 8 4 3 Fixing Film 8 9 8 4 3 1 Removing the Fixing Film Unit 8 9 8 4 4 Fixin...

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Page 125: ...e it after the toner is fused to the paper by the work of the fixing film and the fixing pressure roller The delivery sensor SR5 is used to detect paper coming out of the fixing assembly F 8 1 Item Function Method Fixing method by fixing film pressure roller Fixing heater Unitary flat heater incorporating both main heater and sub heater Fixing temperature detection 1 Main thermistor TH1 Temperatur...

Page 126: ...Chapter 8 8 2 F 8 2 Fixing pressure roller Fixing film Main thermistor TH1 Sub thermistor TH2 Temperature fuse TP Fixing heater H1 ...

Page 127: ...plex printing the fixing heater temperature is controlled as fol lows For the first to third prints the fixing heater temperature is lowered by 25 deg C from the target temperature of paper pass temperature control For the fourth and succeeding prints the fixing heater temperature is lowered by 35 deg C from the target temperature of paper pass temperature control 5 Control at Time of Down Sequenc...

Page 128: ...ise in the fixing heater temperature the relay is turned off and the fixing heater is turned off irrespective of the relay drive signal RLYD If the temperature of the fixing heater increases abnormally on the other hand to exceed about 228 deg c the temperature fuse will melt to cut the power to the fixing heater Paper type Cassette pickup Manual feed tray pickup Duplex Fixing mode Target initial ...

Page 129: ...ed when the sub thermistor has continuously detected a temperature lower than 35 deg C for 0 15 second or longer after the end of start up This failure is detected when the sub thermistor cannot detect a temperature equal to or higher than 75deg C even if 2 29 to 20 seconds have lapsed since start of power supply to the fixing heater c Detection of Drive circuit failure zero cross error This failu...

Page 130: ... to enable you to return the unit to its previous position When replacing the fixing unit with a new one carry out height adjustment F 8 4 1 Detach the rear cover front cover front left cover rear left cover deliv ery tray fron cover and internal cover 2 Remove the boss 1 and then slide the guide front 2 to remove it F 8 5 3 Disconnect the two connectors 1 and then release the cable from the clamp...

Page 131: ...tach the positioning pin 3 F 8 10 9 Apply marking 1 remove 4 screws 2 and detach the fixing unit 3 F 8 11 To install the fixing unit follow Installing the fixing unit 8 4 1 2 Installing the Fixing unit 0013 1241 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF Follow the procedure described below when installing the fixing unit 1 Install the fixing unit without tightening the...

Page 132: ...en fix it with one screw 3 When installing a new fixing unit install the positioning pin to align with reference mark 4 F 8 13 5 Perform the following procedure by reversing the installation procedure 8 4 2 Pressure Roller 8 4 2 1 Removing the Pressure Roller 0013 1242 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 1 Remove the fixing film unit 2 Remove the screw 1 and then...

Page 133: ...led properly F 8 16 8 4 3 Fixing Film 8 4 3 1 Removing the Fixing Film Unit 0013 1239 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 1 Remove the fixing unit 2 Remove the three screws 1 and then remove the reversing guide 2 and sensor lever unit 3 F 8 17 3 Remove the two pressure spring 1 and then remove the two pressure plate 2 F 8 18 See the illustration below when reinst...

Page 134: ... Sensor 8 4 4 1 Removing the Delivery Sensor 0013 1243 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 1 Remove the front cover and front left cover 2 Remove the boss 1 and then slide the guide front 2 upward to remove it F 8 23 3 Disconnect the connector 1 and remove the delivery sensor 2 with the claw released F 8 24 3 1 2 1 1 2 1 2 ...

Page 135: ...Chapter 9 External and Controls ...

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Page 137: ...11 Detaching the Delivery Tray Front Cover 9 7 9 4 1 1 12 Detaching the Delivery Tray 9 7 9 4 2 Drive Unit 9 7 9 4 2 1 Removing the Main Drive Unit 9 7 9 4 2 2 Removing the Pickup Drive Unit 9 8 9 4 2 3 Removing the Fixing Duplex Drive Unit 9 8 9 4 3 Power Supply Unit 9 8 9 4 3 1 Removing the Power Supply PCB 9 8 9 4 4 Control Panel 9 8 9 4 4 1 Removing the Operation Panel Unit 9 8 9 4 5 Image Pro...

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Page 139: ...CB Its operating conditions are as follows Startup conditions 1 During normal rotation in the fixing cleaning mode user mode or after paper has reached the registration clutch 2 During transfer roller cleaning user mode or after operation of the main motor Stop conditions 1 After post rotation after completion of the cleaning mode or 30 seconds after stop of the main motor 2 After stop of the main...

Page 140: ...4J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF T 9 2 Part Name Function Power supply PCB Generates DC power from AC power Main power switch SW1 Supplies AC power to the power supply PCB Interlock switch SW2 SW3 Detects opening closing of the left door and front cover and cuts off 24 VR Output 24VR 5V 5VR 3 3V 3 3VR Rated output voltage 24V 5 1V 5 1V 3 4V 3 4V Low voltage power supply ci...

Page 141: ...ort circuit or the like on the load side If the over current over voltage protective mechanism has gone ON disconnect the power cord and correct the fault then connect the power cord once gain to reset the machine If short circuiting and resetting are repeated the internal fuse F1 F2 can melt Output voltage tolerance 10 5 3 4 3 4 3 3 3 3 Rated output current 4 5A 0 3A 0 7A 2 4A 0 8A Overcurrent pr...

Page 142: ...R1024F iR1024i iR1024iF 1 Open the ADF or copyboard 2 Detach the reader rear cover small 3 Remove the three screws 1 disconnect the three connectors 2 and then remove the ground wire 3 4 While pushing the reader rear cover 5 upward with your finger to release the claw 4 slide the cover backward to remove it F 9 5 9 4 1 1 3 Detaching the Rear Cover 0013 2401 iR1020J iR1024J iR1020 iR1024 iR1024A iR...

Page 143: ... iR1024i iR1024iF 1 Detach the reader left cover 2 Remove the two screws 1 3 Open the left door and then remove the screw 2 4 Detach the front left cover 3 F 9 8 9 4 1 1 6 Detaching the Rear left Cover 0013 2405 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 1 Detach the rear cover and reader left cover 2 Remove the two screws 1 3 Open the left door 4 Release the inner hook...

Page 144: ...ower right of the machine float the right side of the machine about 5 cm above the edge of the desk and so on 3 Release the two claws 1 at the rear back of the right cover 4 Using a flathead screwdriver release the three claws 2 at the top of the right cover F 9 11 5 Remove the claw 1 at the front and then release the two hooks 2 using a flathead screwdriver 6 Remove right cover 4 in the direction...

Page 145: ...livery Tray Front Cover 0013 7319 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 1 Detach the reader left cover the front left cover and the inner cover 2 Remove the screw 1 and then detach the delivery tray front cover 2 F 9 15 9 4 1 1 12 Detaching the Delivery Tray 0013 2411 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 1 Remove the reader left co...

Page 146: ...der left cover and the rear left cover 2 Remove the fan duct the main motor the relay PCB the registration clutch the pickup drive unit and the main drive unit 3 Release the cable from all clamps on the fixing duplex drive unit 4 Remove the three screws 1 and then remove the fixing duplex drive unit 2 F 9 19 9 4 3 Power Supply Unit 9 4 3 1 Removing the Power Supply PCB 0013 1996 iR1020J iR1024J iR...

Page 147: ...t all connectors from the modem PCB and the network PCB 6 Remove the three screws 1 and then remove the modem PCB 2 F 9 23 When mounting the screw surrounded with a circle mount it with a grounded plate spring 7 Disconnect the connector of the cable in the guide 1 remove the claw 2 and slide the guide 1 upward to remove it 8 Remove the six screws 3 and then remove the IP cover 4 F 9 24 9 Remove th...

Page 148: ...on finishes and OK appears If automatic adjustment fails NG appears Perform the following procedure Clean the platen guide of the ADF and the document glass of the host ma chine and then retry auto adjustment 9 4 6 NCU PCB 9 4 6 1 Removing the NCU PCB 0013 1997 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 1 Detach the rear cover 2 Remove all connectors and flexible cables...

Page 149: ...ng the Interlock Switch 0013 2031 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 1 Detach the reader left and the front left cover 2 Detach the rear cover the right cover the inner cover the control panel and the delivery tray 3 Disconnect the connector J112 from the DC controller PCB and then re move the cable from the cable guide by cutting cable ties 4 Release the two cl...

Page 150: ...1 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 1 Detach the right cover and the rear cover 2 Disconnect the connector 1 and then remove the cable from the cable guide F 9 37 3 Remove the two screws 1 and then remove the speaker 2 F 9 38 1 1 2 ...

Page 151: ...Chapter 10 Original Feeding System ...

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Page 153: ... 5 ADF Motor Unit 10 11 10 4 5 1 Removing the ADF Motor 10 11 10 4 6 Pick up Feed Roller Unit 10 11 10 4 6 1 Removing the Pickup Feed Roller Unit 10 11 10 4 7 Pickup Roller 10 12 10 4 7 1 Removing the Pickup Roller 10 12 10 4 8 Original Separation Pad 10 12 10 4 8 1 Removing the Separation Pad 10 12 10 4 9 Feed Roller 10 13 10 4 9 1 Removing the Feed Roller 10 13 10 4 10 Original Sensor 10 13 10 4...

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Page 155: ...y The ADF has 4 sensors to monitor the state of the original The names and the functions of the sensors are as follows T 10 1 F 10 1 10 1 2 Drive Mechanism 0013 1192 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF F 10 2 Symbol Sensor Function SR2001 Document set sensor Detects the presence absence of an original in the document set assembly SR2002 Document edge sensor Detec...

Page 156: ...Chapter 10 10 2 M2001 ADF motor Symbol Name ...

Page 157: ...his operation is performed for all single sided documents irrespective of whether document widths are the same F 10 3 Operation mode name Outline of operation Associated print mode 1 Forward pickup delivery Picks up reads and then delivers an document Single sided document Simplex printing Single sided document Duplex printing This operation is performed for documents with the same width 2 Forward...

Page 158: ...n below MEMO This operation is performed for all double sided documents irrespective of whether document widths are the same F 10 4 F 10 5 Document Pickup Formation of loop Reading Formation of loop Reverse side reading Reversal Feed Feed Next Reversal Feed Idle feed Delivery End of job ...

Page 159: ...he registration roller At this time the pickup roller drive shaft which is rotated via the spring one way clutch is stationary at the highest position in the pickup unit The pickup roller incorporating a one way clutch is rotated by the friction against the paper F 10 6 10 2 4 Reversal Operation 0013 1196 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF There are two types of...

Page 160: ...iginal scanning unit Thus the original has been reversed After completion of re pickup the roller release solenoid M2003 turns off at completion of scanning of the reverse side of the original After this re reversal feed and delivery operations are performed F 10 9 10 2 5 Delivery Operation 0013 1197 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF The original finished with ...

Page 161: ...is fed by the delivery roller which is turned by the ADF motor M2001 The delivery roller is normally held pressurized It is released when the roller release solenoid SL2003 turns on to reverse the original for duplex printing F 10 10 Delivery roller M2001 SL2002 SL2003 M2001 SL2002 SL2003 ...

Page 162: ...nsor does not detect paper when the paper has been fed by the predetermined distance since reception of a pickup request 0009 Document edge sensor stationary SR2002 The trailing edge of paper is not detected when the paper has been fed by the predetermined distance since detection of it by the docement edge sensor 000a Paper absence Pull out the document SR2001 The document set sensor has been hel...

Page 163: ...0 4 2 External Covers 10 4 2 1 Removing the Front Cover 0013 1246 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 1 Remove the two screws 1 release two hooks 2 and then detach the front cover 3 F 10 15 10 4 2 2 Removing the Rear Cover 0013 1247 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 1 Remove the stopper screw 1 2 Open the pickup tray remove th...

Page 164: ...pickup tray 2 F 10 18 10 4 3 ADF Drive Unit 10 4 3 1 Removing the Drive Unit 0013 1250 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 1 Remove the feed frame unit 2 Remove the three screws 1 and then remove the drive unit 2 F 10 19 When reinstalling the drive unit make sure that the pickup solenoid lock plate 1 is engaged with the gear F 10 20 10 4 4 Feed Frame Unit 10 4 4 ...

Page 165: ... two gears 1 and three screws 2 and then remove the brack et 3 5 Remove the clamp and edge saddle from the motor frame The remaining part is the ADF motor unit 4 F 10 25 Since the ADF motor unit was factory adjusted do not disassemble it fur ther After replacing the ADF motor unit reinstall the parts removed in steps 3 and 4 10 4 6 Pick up Feed Roller Unit 10 4 6 1 Removing the Pickup Feed Roller ...

Page 166: ...4F iR1024i iR1024iF 1 Remove the pickup feed roller unit 2 Remove the screw 1 and then remove the roller bracket 2 3 Remove the pickup roller 3 F 10 27 10 4 8 Original Separation Pad 10 4 8 1 Removing the Separation Pad 0013 1256 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 1 Open the open close cover 2 Release the two claws 1 and then remove the separation pad 2 F 10 28 ...

Page 167: ... iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 1 Detach the rear cover 2 Release the hook remove the separation rear sensor 1 and then discon nect the connector 2 F 10 32 10 4 12 Registration Sensor 10 4 12 1 Removing the Registration Sensor 0013 1449 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 1 Remove the front cover and open close cover 2 Open the ADF remove the thr...

Page 168: ... the drive unit 2 F 10 38 3 Remove the screw 1 and then remove the pickup solenoid 2 F 10 39 10 4 15 Registaration Solenoid 10 4 15 1 Removing the Registration Solenoid 0013 1453 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 1 Remove the feed frame unit 2 Remove the three screws 1 and then remove the drive unit 2 F 10 40 3 Remove the screw 1 and then remove the registratio...

Page 169: ...Chapter 10 10 15 2 Remove one connector 1 and one screw 2 and then remove the roller release solenoid 3 F 10 42 1 3 2 ...

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Page 171: ...Chapter 11 e maintenance imageWARE Remote ...

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Page 173: ... Communication Function 11 2 11 1 8 Retransmission at the time of SOAP Transmission Error 11 3 11 1 9 e RDS Setting Screen 11 3 11 1 10 Report Output of Communication Error Log 11 4 11 1 11 Sleep Operation 11 4 11 1 12 Alarm Filtering Alert Filtering 11 5 11 1 13 CA Certificate 11 5 11 1 14 Settings of Network Connection Installation Maintenance 11 5 11 1 15 Settings of e RDS Installation Maintena...

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Page 175: ... test COM TEST from the service mode service technicians can test the connection of the device with UGW In case of a communication error you can find its cause by referring to the communication error log e RDS obtains the schedule information from UGW by performing COM TEST The obtainment of the schedule information from UGW enables e RDS to start its operation 11 1 4 Communication Log 0015 4381 i...

Page 176: ...dule information Return the result of the operation 5 Filtering reception from UGW Alert filtering T 11 1 Transmission Detail List Transmission Detail Process Detail Transmission Timing Remarks Communication test communicatonTest Either at the time of execution of the service mode of the device or upon a request from UGW with getOperationList Counter details data collection transmission postGlobal...

Page 177: ...the e RDS in the service mode are as follow T 11 2 2 Screen Menu Schedule information update getConfiguration At the time of communication test Alert filtering getAlertCodeNotificationList Upon a request from UGW When requested from UGW with getOperationList Service Mode Setting Items Meaning Description E RDS SWITCH e RDS OFF ON 0 OFF 1 ON When the setting is ON transmit the counter information a...

Page 178: ...creen Detail error information max 128 characters excluding NULL For instance in case of the detail error Server response error 0x800f0200 getConfiguration Not Found Agent AgentID E250SD01 it is too long to fit in a screen thus display it with multiple screens as shown below Switch each screen with the arrow key F 11 3 11 1 10 Report Output of Communication Error Log 0015 4392 iR1020J iR1024J iR10...

Page 179: ...icate in the service mode and turning off on the power Deleting CA Certificate therefore means installation of the default CA Certificate 11 1 14 Settings of Network Connection Installation Maintenance 0015 4400 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF Prior to the setting of e RDS you need to make network settings of the device properly 1 Display Additional Functions...

Page 180: ...nication error log is displayed the screen changes to the Communi cation Error Log Detail Screen When an error character string on the Communication Error Log Detail Screen is so long that the entire message cannot be displayed on a screen at one time use the arrow keys to switch between screens The amount of error information displayed on the Communication Error Log Detail Screen is 128 character...

Page 181: ...d in the DNS server Check if the Proxy server address is correct 9 Server certificate error Server certificate error During SSL negotiation server certificate notified by the server cannot be authenticated by CA certificate of the device Check that CA certificate has been installed Service Mode NETWORK CERTIFICATE CA CERTIFICATE Install CA certificate corresponding the server 10 Server certificate...

Page 182: ...RDS is not enabled Executed communication test COM TEST while e RDS operation switch E RDS SWITCH is turned OFF Enable operation switch of e RDS and execute communication test again Service mode E RDS E RDS SWITCH 20 Server schedule is not exist Schedule of the target device does not exist within server Schedule of target device is not registered in server Check with Server Helpdesk 21 Network is ...

Page 183: ...er 3 postPartsCount Obtain parts counter 4 postFirmwareInfo Obtain ROM version 5 getOperationList Check whether there is an operation execution command for you in UGW 6 postOperationOutcome Transmit execution result of operation commanded in getOperationList 7 postConfiguration Periodical environment information 8 postGlobalClickCount Obtain counter details data 9 postJamLog Obtain jam notificatio...

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Page 185: ...Chapter 12 Maintenance and Inspection ...

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Page 187: ... 12 1 Periodically Replaced Parts 12 1 12 1 1 Periodically Replaced Parts 12 1 12 2 Durables and Consumables 12 1 12 2 1 Durables 12 1 12 3 Scheduled Servicing Basic Procedure 12 1 12 3 1 Periodeical Service Items 12 1 ...

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Page 189: ...at require periodical replacement 12 2 Durables and Consumables 12 2 1 Durables 0013 1260 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF The machine does not have durables 12 3 Scheduled Servicing Basic Procedure 12 3 1 Periodeical Service Items 0013 1262 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF The machine does not have periodecal service item...

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Page 191: ...Chapter 13 Standards and Adjustments ...

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Page 193: ...ter Replacing the Image Processor PCB 13 2 13 3 2 Actions to Take before All Clearing Backing up the User Data 13 2 13 4 ADF 13 3 13 4 1 Outline 13 3 13 4 1 1 Outline 13 3 13 4 1 2 Preparing a Test Sheet for Adjustment 13 3 13 4 2 Adjusting the Mechanical System 13 3 13 4 2 1 Adjusting the Perpendicularity 13 3 13 4 3 Adjusting the Ellectrical System 13 3 13 4 3 1 Adjusting the Magnification 13 3 ...

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Page 195: ...t the front of the host machine are not shown in this doc ument because they are the same as the spring position 1 at the back of the host machine and the spring position 0t the front of the host machine respec tively F 13 3 1 Check the current hooking positions of the left and right springs of the reg istration roller Change the spring hooking positions in reference to the ta ble below They are a...

Page 196: ...ser Data 0013 1271 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF Performing the all clear operation in the service mode CLEAR ALL erases initializes the user data such as address data and user mode set tings Be sure to back up the user data with the data export function before starting the all clear operation and then load the user data with tbe data import function To exp...

Page 197: ...Chapter 13 13 3 16 Check the user data list output as described in a Exporting user data to make sure that the user data has been loaded into the machine properly ...

Page 198: ... iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 1 Create a test chart load it in the ADF and make a copy of it This copy is called copy A 2 Compare the longitudinal image length on the test chart with that on copy A If required make an adjustment in the service mode A4 size paper 277 1mm LTR paper 59 1mm Image on copy A is shorter Increase the value or reduce the stream rea...

Page 199: ...isplay SCAN 5 Press the OK key 6 Using the arrow keys on the operation panel display SCAN NUMERIC 7 Press the OK key 8 Using the arrow keys select 41 9 Using the numeric keys change the value to determine the optimum value Next press the OK key Default 0 If the registration cannot be set to the specified value using software use the following procedure 1 Open the ADF pickup tray 2 Loosen the two s...

Page 200: ...f the host machine 4 Using the arrow keys on the operation panel display SCAN 5 Press the OK key 6 Using the arrow keys on the operation panel display SCAN NUMERIC 7 Press the OK key 8 Using the arrow keys select 42 9 Using the numeric keys change the value to determine the optimum value Next press the OK key Default 219 If the registration cannot be set to the specified value using software make ...

Page 201: ...Chapter 14 Correcting Faulty Images ...

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Page 203: ...es 14 1 14 1 5 Checking the Units and Functional Systems 14 1 14 1 6 Others 14 2 14 2 Outline of Electrical Components 14 3 14 2 1 Clutch Solenoid 14 3 14 2 1 1 List of Clutches Solenoids Motors Fans 14 3 14 2 2 Sensor 14 5 14 2 2 1 List of Sensors 14 5 14 2 3 Lamps Heaters and Others 14 7 14 2 3 1 List of Lamps Heaters and Others 14 7 14 2 4 PCBs 14 8 14 2 4 1 List of PCBs 14 8 ...

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Page 205: ...hes stain and deformation Fixing Check whether the fixing film and pressure roller are free from wear scratches dirt and deformation Check whether the fixing thermistor is broken Check whether the temperature huse is conductive Paper transport Check whether the paper transport path is free from foreign objects such as paper chips Check whether the paper pickup feed and separation rollers are free ...

Page 206: ...densation on the dust proof glass is likely to cause poor image density in sub scanning direction c condensation on the contact sensor of the reader unit or on the copyboard glass can cause light images d condensation on the pickup or feed guide can cause paper feed problems If the problem given in d above has occurred dry wipe the units in the feed system Do not open the package containing a drum...

Page 207: ...p solenoid Drives the duplex pickup roller FK2 1409 J204 Relay PCB SL2 Cassette pickup solenoid Drives the cassette pickup roller FK2 1413 J207 Relay PCB SL5 Manual pickup solenoid Drives the manual pickup roller FK2 1411 J203 Relay PCB M1 Main motor Supplies a drive to each rollers FK2 1413 J110 DC controller PCB E010 M2 Polygon motor Drives the laser scanner FM2 5271 J105 DC controller PCB M401 ...

Page 208: ... 1393 J411 Analog processor PCB SL2002 Registaration solenoid Drives the registration roller FK2 1393 J411 Analog processor PCB SL2003 Roller release solenoid Releases the delivery roller FK2 1392 J411 Analog processor PCB M2001 ADF motor Supplies a drive to each rollers FM2 8208 J400 Analog processor PCB SL2001 SL2002 SL2003 M2001 ...

Page 209: ...ensor Detects presence absence of cassette paper WG8 5776 J208 Relay PCB SR10 Delivery full sensor Detects the delivery paper full status WG8 5776 J208 Relay PCB SR11 Registration sensor Detects registration paper WG8 5776 J202 Relay PCB 0104 0208 010c 0210 0214 SR12 Manual feed paper sensor Detects presence absence of manually fed paper WG8 5776 J202 Relay PCB SW2 Interlock switch Detects opening...

Page 210: ...6 Analog processor PCB 000a SR2002 Document edge sensor Detects edge of paper WG8 5696 J406 Analog processor PCB 0007 0008 0009 SR2003 Registration sensor Detects registration paper WG8 5696 J406 Analog processor PCB 0007 0010 SR2004 Separation rear sensor Detects paper after separation WG8 5696 J406 Analog processor PCB 0007 SR2003 SR2002 SR2004 SR2001 ...

Page 211: ...or fixing Fixing unit 120V FM2 9045 230V FM2 9046 J15 power supply PCB E000 E001 E002 E003 TH1 Fixing main thermistor Detects the fixing heater temperature Fixing unit 120V FM2 9045 230V FM2 9046 TH2 Fixing sub thermistor Detects the fixing heater temperature Fixing unit 120V FM2 9045 230V FM2 9046 TP1 Temperature fuse Cuts off the heater power supply line when an abnormal temperature is detected ...

Page 212: ...Modem PCB Control the fax FM2 6090 with SEND functions FM2 6089 w o SEND functions 10 LAN PCB Network interface printer function control FM2 5048 11 Operation panel PCB Controls the operation panel FM3 8989 000 iR1021J for USA iR1020J 230V iR1025J for USA iR1024J 230V FM3 8990 000 iR1020J 230V FM3 8991 000 iR1024J for CHN FM3 8992 000 iR1025 for USA FM3 8993 000 iR1020 for EU FM3 8994 000 iR1024 f...

Page 213: ...Chapter 14 14 9 F 14 6 ADF There is no circuit board in ADF 4 2 5 6 3 12 11 13 1 10 9 8 13 7 14 ...

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Page 215: ...Chapter 15 Self Diagnosis ...

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Page 217: ... 15 2 Jam Code 15 2 15 2 1 Jam Codes Main body 15 2 15 2 2 Jam Codes ADF 15 3 15 3 FAX Error Codes 15 3 15 3 1 Outline 15 3 15 3 1 1 Error Code Outline 15 3 15 3 2 User Error Code 15 4 15 3 2 1 User Error Code 15 4 15 3 3 Service Error Code 15 4 15 3 3 1 Service Error Code 15 4 ...

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Page 219: ... reached the specified value it does not reach the specified value during initial rotation Check the connector of the fixing film unit Replace the fixing film unit Replace the DC controller PCB E010 0000 Main motor failure The main motor is faulty Check the connector of the main motor Replace the main motor Replace the DC controller PCB E019 0001 Waste toner full detection The waste toner full sta...

Page 220: ...whether initialization is performed at startup Replace the DC controller PCB or image processor PCB E736 0000 CCU communication error The installed modem PCB is incompatible Check the connectors of the image processor PCB and modem Replace the modem PCB Replace the image processor PCB E739 0000 Erroneous communication between controller and network board The installed network board is incompatible...

Page 221: ...cted the trailing edge of paper the delivery sensor SR5 does not detect the trailing edge of paper within a specific period of time 021c Wound Paper Jam at Fuser SR5 SR11 The delivery sensor SR5 has detected absence of paper within the prescribed time after it detected presence of paper 1118 Door open jam SR5 SR9 SR11 SW2 The door was opened when there was printing paper in the transport path Code...

Page 222: ...for 5 sec 0201 Tx Rx DCN is received outside the normal parity procedure 0220 Tx Rx system error main program out of control has occurred 0232 Tx encoding error has occurred 0237 Rx decoding error has occurred 0261 Tx Rx system error has occurred 0280 Tx at time of transmission the procedural signal has been transmitted more than specified 0281 Tx at time of transmission the procedural signal has ...

Page 223: ...nsmission of PPS EOP 0770 Tx at time of ECM transmission no meaningful signal is received after transmission of EOR NULL causing the procedural signal to be transmitted more than specified 0772 Tx at time of ECM transmission DCN is received after transmission of EOR NULL 0773 Tx at time of ECM transmission the procedural signal has been transmitted more than specified after transmission of EOR NUL...

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Page 225: ...Chapter 16 Service Mode ...

Page 226: ......

Page 227: ...scussions of Bit 2 16 12 16 3 6 SSSW SW12 16 12 16 3 6 1 List of Functions 16 12 16 3 7 SSSW SW13 16 13 16 3 7 1 List of Functions 16 13 16 3 7 2 Detailed Discussions of Bit 2 16 13 16 3 8 SSSW SW14 16 14 16 3 8 1 List of Functions 16 14 16 3 8 2 Detailed Discussions of Bit 2 16 14 16 3 8 3 Detailed Discussions of Bit 4 16 14 16 3 9 SSSW SW28 16 14 16 3 9 1 List of Functions 16 14 16 3 9 2 Detaile...

Page 228: ...rizontal scan start position adjustment 16 23 16 6 6 033 Vertical scan magnification correction 16 23 16 6 7 034 Horizontal scan magnification correction 16 23 16 6 8 035 036 Reader motor speed change 16 23 16 6 9 041 Vertical scan start position adjustment when scanning on a document fed from ADF 16 23 16 6 10 042 Horizontal scan start position adjustment when scanning on a document fed from ADF ...

Page 229: ...5 Margin adjustment at the right edge of the copy 16 28 16 7 2 16 056 Margin adjustment at the left edge of the copy 16 28 16 8 Network Parameter Settings NETWORK 16 29 16 8 1 Confirmation of contents of CA certificate 16 29 16 9 Setting of System Functions SYSTEM 16 29 16 9 1 Bit Switch Settings 16 29 16 10 Registration of Accessories ACC 16 29 16 10 1 Accessory Registration 16 29 16 11 eRDS Para...

Page 230: ......

Page 231: ...telephone network control functions such as the selection signal transmission conditions and the detection conditions for the control signals sent from the exchange FAX Do not use SCAN These setting items are for image adjustment in scanning PRINT These setting items are for image adjustment in printer assembly and for special mode for the field related measures NETWORK Use it to confirm the conte...

Page 232: ...Chapter 16 16 2 Makes various status checks such as contact sensor sensor and print status ...

Page 233: ...dditional functions key sequentially SSSW NUMERIC Param NUMERIC Param 2 Selecting a Menu Item Select the Menu item using the left arrow right arrow on the touch panel 3 Press OK 5 Registering Setting Data Enter data using the keypad and then press OK 6 Press the Stop Additional functions Reset key to end the service mode NUMERIC Param 3 NUMER I C P a r am 001 001 002 00 2 0 0 10 4 Selecting a Prar...

Page 234: ...N 1 2 SERVICEMAN 2 3 OFF line monitor setting 07 10 0 15 transmission level setting 08 0 0 3429 1 3200 2 3000 3 2800 4 2743 5 2400 V 34 baud rate 09 0 0 33 6kbs 1 31 2kbs 2 28 8kbs 3 26 4kbs 4 24 0kbs 5 21 6kbs 6 19 2kbs 7 16 8kbs 8 14 4kbs 9 12 0kbs 10 9 6kbs 11 7 2kbs 12 4 8kbs 13 2 4kbs V 34 transmission speed 10 1 0 50Hz 1 25Hz 2 17Hz pseudo CI signal frequency setting 11 20 not used SSSW No I...

Page 235: ...ms 0 999 pseudo RBT signal pattern ON time setting 018 0 0ms 0 999 pseudo RBT signal pattern OFF time short setting 019 400 2000ms 0 999 pseudo RBT signal pattern OFF time long setting 020 100 1000ms 0 999 pseudo CI signal pattern ON time setting 021 0 0ms 0 999 pseudo CI signal pattern OFF time short setting 022 400 2000ms 0 999 pseudo CI signal pattern OFF time long setting 023 0 0 7 fax tel swi...

Page 236: ...tion correction superfine 045 75 0 to 200 one unit 0 1mm Horizontal scan end position correction fine 046 75 0 to 200 one unit 0 1mm Horizontal scan end position correction standard 047 32 0 to 32 one unit 0 1 Vertical scan magnification correction scanning on ADF 048 32 0 to 32 one unit 0 1 Horizontal scan magnification correction scanning on ADF 049 053 Not used 054 32 0 to 32 one unit 0 1 Picku...

Page 237: ... registration adjustment duplex unit 40 2 0 to 6 1 unit 5 deg C Target fixing temperature adjustment multi 41 2 0 to 6 1 unit 5 deg C Target fixing temperature adjustment cassette 42 2 0 to 6 1 unit 5 deg C Target fixing temperature adjustment option cassette 43 50 not used 51 3 0 to 6 1 unit 5 deg C Target 2 sided temperature adjustment 52 not used 53 0 0 to 9999 one unit 0 1 mm Adjustment of mar...

Page 238: ...W port No COM TEST Execution of communication test COM LOG Details of communication test result REPORT Setting Function REPORT SW Not used REPORT OUTPUT SERVICE DATA LIST Output of service data list SYSTEM DATA LIST Output of system data list SYSTEM DUMP LIST Output of system dump list COUNTER LIST Output of counter list ERROR LOG LIST Output of error log list SPEC LIST Output of spec list SERVICE...

Page 239: ...ged LICENSE DRIVE Not used CA KEY Initializes the installed CA certificate ALL Use it to clear all settings registration data except the counter denominator numerator ROM Item Function MAIN Use it to indicate the version of the ROM SYSTEM on the image processor PCB MAIN2 Use it to indicate the version of the ROM BOOT on the image processor PCB OPROM Use it to indicate the version of option ROM ECO...

Page 240: ...1024 iR1024A iR1024N iR1024F iR1024i iR1024iF T 16 1 16 3 2 2 Detailed Discussions of Bit 0 0013 1306 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF Selects whether or not service error codes are output When output is selected service error codes is report 16 3 3 SSSW SW03 16 3 3 1 List of Functions 0013 1307 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1...

Page 241: ...for reception mode and at the same time selects do not receive for ECM reception Memo Any of the following error codes may be indicated at time of reception because of line condition 0107 0114 0201 Be sure to change bit 4 before changing this bit if errors still occur change this bit When high speed is selected only high speed signals images will be received after transmission of the CFR signal 16...

Page 242: ...ode while bit 1 is set to 1 Scanning direction in conversion follows the Bit 2 setting of SW14 16 3 6 SSSW SW12 16 3 6 1 List of Functions 0013 1318 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF T 16 5 The machine will stop the ongoing communication if the transmission reception of a single original page takes 32 min or more To use the timer for a purpose other than this f...

Page 243: ...the Bit 2 setting of SW14 Time Out Length for Transmission Reception Bit7 Bit6 Bit5 Bit4 Bit3 Bit2 Bit1 Bit0 8 min 0 0 0 16 min 0 0 1 32 min 0 1 0 64 min 0 1 1 Time Out Length for Transmission in text mode Bit7 Bit6 Bit5 Bit4 Bit3 Bit2 Bit1 Bit0 8 min 1 0 0 16 min 1 0 1 32 min 1 1 0 64 min 1 1 1 Time Out Length for Reception Bit7 Bit6 Bit5 Bit4 Bit3 Bit2 Bit1 Bit0 8 min 1 0 0 16 min 1 0 1 32 min 1...

Page 244: ...s of Bit 0 0013 1325 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF Select whether to use the V 8 protocol when calling If NO is selected the V 8 protocol is inhibited at calling and the V 21 protocol is used 16 3 9 3 Detailed Discussions of Bit 1 0013 1326 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF Select whether to use the V 8 protocol when cal...

Page 245: ...31 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF T 16 12 16 3 10 2 Detailed Discussions of Bit 5 0013 1332 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF When Detect with the new method is selected tone is detected for 3 5 seconds before call origination in order to discriminate between dial tone and voice If dial tone is detected and the time since...

Page 246: ...hone line using the speaker from the start of communication to the end of it SERVICEMAN 2 generate the monitor sound of the telephone line2 Option OFF do not generate the monitor sound of the telephone line using the speaker 16 4 4 No 007 ATT transmission level 0013 1336 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF Use it to set the transmission level ATT Raise the transm...

Page 247: ...of burst errors 1 transmission error occurring cover several lines No Item Range of settings 002 RTN transmission condition 1 1 to 99 003 RTN transmission condition 2 2 to 99 item 004 RTN transmission condition 3 1 to 99 lines 005 NCC pause time length pre ID code 1 to 60 sec 006 NCC pause time length post ID code 1 to 60 sec 010 line condition identification time length 0 to 9999 10 msec 011 T 30...

Page 248: ...5 8 015 hooking detection time 0013 1347 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF Allows setting of the hooking detection time 16 5 9 016 time length to first response at time of fax tel switchover 0013 1348 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF Allows setting of the time from seizing the line till pseudo RBT is sent when the Fax Tel s...

Page 249: ...he large size by two C full color Bk black mono L large size larger than A4 LTR S small size A4 LTR or smaller MEMO To make a change so that B4 papers for print will be counted as large size use service mode make the following selections and change bit 0 to 1 SSSW SW33 To make a change so that B4 papers for scan will be counted as large size use service mode make the following selections and chang...

Page 250: ...copy Bk S 1 293 Local copy Bk L 2 sided 1 294 Local copy Bk S 2 sided 1 301 Print Total1 1 1 1 1 302 Print Total2 2 2 1 1 303 Print L 1 1 304 Print S 1 1 305 PrintA Total1 1 1 1 1 306 PrintA Total2 2 2 1 1 307 PrintA L 1 1 308 PrintA S 1 1 313 Print Bk1 1 1 1 1 314 Print Bk2 2 2 1 1 319 Print Bk L 1 1 320 Print Bk S 1 1 329 Print Bk L 1 1 330 Print Bk S 2 sided 1 1 331 PDL print Total1 1 1 332 PDL...

Page 251: ...S Bk 2 sided L Bk 2 sided S Total scan E mail scan FileS hare DBsc an E mail FileS hare DB scan FileS hare DB BoxF scan E mail FileS hare DB Box Total scan Total scan E mail scan FileS hare DB scan E mail FileS hare DB scan FileS hare DB scan E mail FileS hare DB BOX scan Total scan 501 Scan Total1 1 1 505 Bk scan Total1 1 1 506 Bk scan Total2 2 1 507 Bk scan L 1 508 Bk scan S 1 509 C scanTotal 1 ...

Page 252: ...can end position correction superfine scanning on ADF 75 0 200 one unit 0 1mm 045 Horizontal scan end position correction fine scanning on ADF 75 0 200 one unit 0 1mm 046 Horizontal scan end position correction standard scanning on ADF 75 0 200 one unit 0 1mm 047 Vertical scan magnification correction scanning on ADF 32 0 32 one unit 0 1 048 Horizontal scan magnification correction scanning on ADF...

Page 253: ...tal scanning of a book The larger the adjustment value the more the image stretches in the horizontal scanning direction 16 6 8 035 036 Reader motor speed change 0013 1362 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF Though no market adjustment work needs to be carried out enter factory defaults at image processor PCB replacement 16 6 9 041 Vertical scan start position ad...

Page 254: ...ted for SCAN NUMERIC 54 must also be incremented decremented by the same amount Do not change the adjustment value extremely 16 6 17 054 Pickup motor speed correction when the ADF is used 0013 1372 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF This menu is used to adjust the ADF pickup motor speed If you have adjusted the ADF feed motor speed by selecting SCAN NUMERIC 48 t...

Page 255: ...nt glass enter values indicated on the new document glass and write the values on the service label F 16 5 16 7 Setting of Printer Functions PRINTER 16 7 1 Service Soft Switch Settings PRINTER 16 7 1 1 SSSW SW05 16 7 1 1 1 List of Functions 0013 1379 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF T 16 16 16 7 1 1 2 Detailed Discussions of Bit 7 0013 1380 iR1020J iR1024J iR1...

Page 256: ...g temperature control to cancel fluorescent flicking during printing Implementation of this mode would degrade the throughput 16 7 1 2 5 Detailed Discussions of Bit 5 0013 1385 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF Select whether to enable or disable silent mode Select Enable to modify the registration loop amount and thus reduce noises or squeaks the registration ...

Page 257: ...ording of text data Enable Disable 4 Not used 5 Not used 6 Not used 7 Not used No Function Default Setting range 01 30 Not used 31 Top registration adjustment manual feed tray 50 0 to 100 one unit 0 1 mm 32 Top registration adjustment cassette 50 0 to 100 one unit 0 1 mm 33 Top registration adjustment duplex unit 50 0 to 100 one unit 0 1 mm 34 Left end registration adjustment manual feed tray 100 ...

Page 258: ...l feed tray 16 7 2 10 041 Target fixing temperature adjustment cassette 1 0013 1402 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF Lower the fixing temperature from the target temperature setting to reduce the chances of fixing offsets and curled or stuck delivered sheets occurring with paper picked from cassette 1 16 7 2 11 042 Target fixing temperature adjustment cassette...

Page 259: ...tration 0013 7948 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF The table below gives summary description of the accessories available Bit Function 1 0 0 Not used 1 Not used 2 Not used 3 Not used 4 Not used 5 Not used 6 Imports and exports user information via USB Enable Disable 7 Not used Item Explanation ACC CARD Card reader installation setting Enter a card number to us...

Page 260: ...connect to UGW judges whether connection is successful and displays COM TEST OK or COMTEST NG as the judgment result COM LOG Details of communication test resultThe log of errors in communication with UGW is displayed The error information includes the error occurrence time error code and details of the error Maximum log count 5Error information length Max 128 characters excluding NULL Maintenance...

Page 261: ... clear Execute service mode CLEAR COUNTER to clear all maintenance parts counters Counter clear on parts replacement Press the numeric keypad key 0 after displaying the counter for a part just replaced and the counter will be cleared individually Parts counter list Item Counter Explanation Service life DRBL 1 Unit supplies PT DRM Drum unit rotation count 26 000 ...

Page 262: ...cations both successful and error Item Explanation SERVICE DATA LIST Service mode service soft switch output SSSW MENU NUMERIC Param SPECIAL NCU SCAN PRINT SYSTEM ROM start date SYSTEM DATA LIST Service mode service soft switch output SSSW MENU NUMERIC Param SPECIAL NCU SCAN PRINT SYSTEM ROM start date System dump list output SYSTEM DUMP LIST Transmission count reception count record chart count e...

Page 263: ...smitted and received for each modem speed 5 Total number of pages transmitted received in connection with different modem speeds Standard Fine Super Fine Ultra Fine 6 Total number of pages transmitted and received for each coding method 7 Total number of pages transmitted and received in each mode 8 Total number of pages printed scanned 9 Total number of occurrences for error code 1 3 2 3 4 5 6 7 ...

Page 264: ...ed TX procedural signal transmitted 16 13 4 Counter List 0013 1414 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF Explanation Maintenance supplies counter output For more detailed information about the maintenance supplies counter output execute service mode Display counter information Counters 16 13 5 Error Log List 0013 1415 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N i...

Page 265: ... stationary 0008 Document edge sensor delay jam 0009 Document edge sensor stationary jam 000a Paper absence Pull out the document 000c Deliver delay jam 000d Delivery stationary jam 0010 Pickup NG 8 Total counter display 9 Pickup stage position 0 Manual feed tray 1 Cassette 1 2 Cassette 2 10 Paper size Error history description ERR Item Explanation 1 Number The larger the number of an error the mo...

Page 266: ...032 033 034 035 036 037 038 039 OPTYION ROM USB MEMORY DELIVERY FULL SENSOR 1 DELIVERY FULL SENSOR 2 USB SERIAL No MAC ADDRESS BACKUP BATTERY LUGIA _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ ...

Page 267: ...R1024i iR1024iF Enter the value given in the service label affixed to the rear cover when it has been replaced with a new one F 16 11 16 13 8 e RDS Communication Error Log List 0015 4645 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF Description Detailed information output when a communication error occurs For the output error message see RDS Error Messages FACTORY 1 2 3 FA...

Page 268: ...gistration refers to the registration of codes on one touch dialing abbreviated dialing and group dialing SERVICE DATA Clears the system dump list except for counters and clear dates COUNTER Clears the maintenance counter parts counter and mode specific counters Initializes the counter numerator in the system dump list TYPE Initializes user data and service data to suit specified destination setti...

Page 269: ...lists the items of ROM display mode that are supported T 16 25 Item Explanation MAIN Displays the version number of the ROM SYSTEM mounted on the image processor PCB MAIN2 Displays the version of the ROM BOOT mounted on the image processor PCB ECONT Displays the version number of the ROM mounted on the DC controller PCB OPROM Displays the version number of the option ROM ...

Page 270: ...elow Numeric keypad key 1 Corrects the LED output of the contact sensor and sets its parameters automatically AGC adjustment Numeric keypad key 3 Adjusts the document scan position only on models with the ADF feature installed Adjusts the position of the contact sensor for scanning documents fed from the ADF automatically Numeric keypad key 4 Detects trash at reader scan positions A B C Pos A Refe...

Page 271: ...relay to execute a switch over test 2 Frequency test The modem sends tonal signals from the modular jack and the speaker 4 G3 signal transmission test The modem sends G3 signals from the modular jack and the speaker 5 DTMF signal reception test Use it to generate the DTMF signal coming from the modem using the telephone line terminal and the speaker 6 Tonal signal reception test Use it to monitor ...

Page 272: ...on the MODEM test menu selects the DTMF signal transmission test In the test the following DTMF signals from the modem are transmitted using the telephone line terminal and the speaker The number pressed on the keypad selects a specific DTMF signal MEMO The output level of individual signals is in keeping with the setting made in service mode Tonal DTMF Signal Reception Test A press on 6 on the ke...

Page 273: ...480 bps Tx Press numeric keypad key 1 on the FUNCTION TEST menu to select the G3 signal transmission test This test transmits 4800 bps G3 signals from the telephone line connection terminal and speaker Sensor test 6 3 SENSOR Keypad Baud rate 0 3429baud 1 3200baud 2 3000baud 3 2800baud 4 2743baud 5 2400baud Left right arrow key Transmission speed 2400bps 4800bps 7200bps 9600bps 12000bps 14400bps 16...

Page 274: ...presence 0 Document absence Not used MULTI Manual paper sensor SR12 0 Document presence 1 Document absence SENSOR LATCH 0 2 Press numeric keypad key 1 CAS 0000 LOCK 0 Press numeric keypad key 0 OP1 0000 OP2 0000 OP3 0000 Press numeric keypad key 1 CAS 0 REG 0 DEL 0 0 MULTI 0 Press numeric keypad key 0 TONER Waste toner full detection sensor SR6 0 Document presence 1 Document absence FULL Delivery ...

Page 275: ...ted below Press numeric keypad key 4 BSCT on BDOC A3 BDSS3 0 of of of of Press numeric keypad key 5 BSCT Not used BDOC Not used BDSS3 0 of of of of Not used LAST of EXIT of REG of CVR of LAST Not used EXIT Not used REG Not used CVR Not used Press numeric keypad key 7 WID1 of WID2 of LEN1 of LEN2 of WID1 Not used WID2 Not used LEN1 Not used LEN2 Not used Press numeric keypad key 8 REF xxx ANT xxx A...

Page 276: ...test 1 The test succeeds if the characters appearing in the LCD are erased when the correspond ing keys are pressed When the entire character display is erased operation key test 2 launches only on models with the FAX feature installed As in 1 the test succeeds if the characters appearing in the LCD are erased when the corresponding keys are pressed Operation key test 1 correspondence diagram F 16...

Page 277: ...nu 3 When the CNG signal is detected on the telephone line connection terminal the LCD display changes from OFF to ON indicating the received frequency The LCD displays the status of CML CNG and FED detection from left to right with ON OFF indications Numeric keypad key 3 turns off the CML relay to detect CNG 16 18 6 Roller cleaning mode 0 ROLLER CLEAN 0013 1428 iR1020J iR1024J iR1020 iR1024 iR102...

Page 278: ......

Page 279: ...Chapter 17 Upgrading ...

Page 280: ......

Page 281: ...Registering the System Software 17 1 17 2 2 Connection 17 3 17 3 Downloading System Software 17 4 17 3 1 Downloading System 17 4 17 3 1 1 Downloading Procedure 17 4 17 3 2 Downloading BOOT 17 4 17 3 2 1 Downloading Procedure 17 4 17 3 3 Other Upgrade Methods 17 9 17 3 3 1 Downloading the PCL Software 17 9 17 3 3 2 Downloading the CA certificate 17 9 ...

Page 282: ......

Page 283: ...020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF F 17 1 When using the SST select DOWNLOAD in the service mode to place the main unit in the download mode 17 2 Making Preparations 17 2 1 Registering the System Software 0020 1284 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF System software programs to be downloaded need to be registered in the SST The system software pr...

Page 284: ...odel System Software Registration Procedure 1 Start the PC 2 Insert the system CD in the PC 3 Start SST 4 Click the Register Firmware button F 17 2 5 Select the drive in which the system CD is inserted and then click the SEARCH button F 17 3 6 A list of system software programs contained in the system CD is displayed Uncheck the checkboxes of unnecessary folders and system software programs and th...

Page 285: ...n F 17 5 17 2 2 Connection 0013 1289 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 1 Turn off the main power switch of this machine and then disconnect the cables connected to this machine 2 Connect USB connector on the back of this machine to the PC using the USB cable 1 F 17 6 1 ...

Page 286: ... BOOT 17 3 2 1 Downloading Procedure 0013 1291 iR1020J iR1024J iR1020 iR1024 iR1024A iR1024N iR1024F iR1024i iR1024iF 1 Turn on the power switch of the PC and start SST 2 When the power switch is turned on the Found New hardware Wizard appears Click Cancel F 17 7 3 Select MFP in Target Selection and then select iR1022 in Model List F 17 8 4 Double click the System folder in Model List to check the...

Page 287: ... Key 8 Key Additional Functions Key 7 Using the plus or minus key select DOWNLOAD 8 Press the OK key on the control panel to place the host machine in the downloading wait mode DOWNLOAD CONNECTED is displayed 9 Press the OK button on the SST screen displayed on the display of the PC F 17 10 10 When connection is complete the following screen appears Click the OK button ...

Page 288: ...Click BootROM Download on the Selecting a Job screen F 17 12 12 Select the version of the system software to download from the list Check that the selected version is displayed in Selected Version and then click the START button ...

Page 289: ...is displayed F 17 14 Never turn off the power switch of the machine while the data is being written to the flash ROM If it becomes impossible to start this machine after turning its power switch off the image processor PCB must be replaced 14 When writing of the data to the Flash ROM is complete its result is displayed Click the OK button ...

Page 290: ...Chapter 17 17 8 F 17 15 15 When the Selecting a Job screen appears click Return to Main Menu F 17 16 16 Click the OK button to return to the menu screen of SST ...

Page 291: ...ill be released and there is usually no need to download it The default CA certificate is maintained within the system software and can be activated by executing Service Mode CLAER CA KEY and turning the power OFF ON so there is no need to download it again If you have updated your system software make sure to perform the following procedure to activate the CA certificate in the updated system sof...

Page 292: ...SB in Interface and then click the START button F 17 21 5 Turn on the power switch of the host machine 6 Press the following keys on the control panel to enter the service mode 2 Key 8 Key 7 Using or select DOWNLOAD 8 Press the OK key on the control panel to place the host machine in the downloading wait mode No indicated on LCD 9 Press the OK button on the SST screen displayed on the display of t...

Page 293: ...Chapter 17 17 11 F 17 22 10 When connection is complete the following screen appears Click the OK button F 17 23 11 Click CA_KEY Download on the Selecting a Job screen ...

Page 294: ...ion of the system software to download from the list Check that the selected version is displayed in Selected Version and then click the START button F 17 25 13 When downloading starts the progress of downloading is displayed by the progress bar ...

Page 295: ... flash ROM If it becomes impossible to start this machine after turning its power switch off the image processor PCB must be replaced 14 When writing of the data to the Flash ROM is complete its result is displayed Click the OK button F 17 27 15 When the Selecting a Job screen appears click Return to Main Menu ...

Page 296: ... 28 16 Click the OK button to return to the menu screen of SST F 17 29 17 In Service Mode open NETWORK CERTIFICATE CA CERTIFICATE and check if the information recorded there is the same as the CA certificate you downloaded ...

Page 297: ...Chapter 18 Service Tools ...

Page 298: ......

Page 299: ...Contents Contents 18 1 Service Tools 18 1 18 1 1 Special Tools 18 1 ...

Page 300: ......

Page 301: ...In addition to the standard tools set you will need the following special tools for servicing of the machine T 18 1 Key to Notation rank A each service engineer is expected to carry one Tool name Tool No Rank Shape Uses Digital multimeter FY9 2002 A For making electrical checks NA 3 Test Chart FY9 9196 A For checking and adjusting images ...

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Page 303: ...Sep 1 2008 ...

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