Canon iR1020 Series, Service Manual

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Chapter 11
11-1
11.1 e-maintenance/imageWARE Remote
11.1.1 Overview
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Product Overview
Embedded RDS (henceforth: e-RDS) is the front-end module of e-Maintenance embedded with a network module of a device controller.
Product Package Configuration
Embedded with a network module of a device.
Features
e-RDS is embedded with a network module of a device controller, which works as a front-end module of e-Maintenance without any hardware other than device.
With use of e-RDS, device information such as counter information, failure information, consumables information of device controllers are transmitted to a back-
end server called Universal Gateway (centralized device information management host computer, henceforth: UGW) using SOAP protocol. (https(SSL) commu-
nication)
11.1.2 Application Operation Mode
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Whether to enable (ON) /disable (OFF) the Operation Mode is selectable by setting from e-RDS setting display from the service mode (E-RDS SWITCH).
- OFF (default) : e-RDS is disabled.
- ON : All e-RDS operations are enabled.
By setting from UGW, operations including counter transmission, log transmission, and alert transmission can be controlled.
Note that the communication test (COM-TEST) is required prior to start of e-RDS operation.
(For detail, see 'Settings of e-RDS'.)
11.1.3 Communication Test
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By implementing a communication test (COM-TEST) from the service mode, service technicians can test the connection of the device with UGW.
In case of a communication error, you can find its cause by referring to the communication error log.
e-RDS obtains the schedule information from UGW by performing COM-TEST.
The obtainment of the schedule information from UGW enables e-RDS to start its operation.
11.1.4 Communication Log
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In case of a communication error (such as proxy server error), error log is recorded (for 5 cases).
Error code and error information can be displayed on the control panel as a list (service mode: COM-LOG), and printed out as a report.
(service mode: #REPORT > #REPORT OUTPUT > ERDS COM LOG LIST)
11.1.5 Detail of Communication Log
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Error code and detail of the communication error log can be displayed on the control panel and printed out as a report.
11.1.6 Initialization of e-RDS
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e-RDS setting can be returned to the factory default.
Step
Initialize the e-RDS setting values using the service mode items below:
#CLEAR > ERDS-DAT
Initialized setting values and data
Followings are the setting values and internally used data that are initialized:
#E-RDS > E-RDS SWITCH
#E-RDS > RGW-PORT
#E-RDS > RGW-ADDRESS
#E-RDS > COM-LOG
Initialization of e-RDS resets all the port and address settings so that they are suitable for UGW, but does not reset the CA certificate data.
For this reason, in case a non-default CA certificate data is installed, you need to delete the certificate (installation of the default certificate) after initialization of
e-RDS.