Canon iPF5000 - imagePROGRAF Color Inkjet Printer, Service Manual

Page: 306 / 390

Chapter 6
6-10
3. Replace the ink tank unit.
4. Replace the main controller PCB.
6.1.3.32 03830101-2521/03830104-2520/03830102-2522/03830103-2523/03830112-2524/03830113-2525/03830106-2526/
03830105-2528/03830115-2529/03830107-252A/03830109-252B/03830108-252C Ink tank is not installed.(This error
occurs when the ink tank is replaced.)
0012-9360
iPF5000
<Cause>
When the ink tank was replaced, the closed state of the ink cover was detected with the ink tank removed.
<Probable fault location>
Operation method, ink tank, ink tank cover sensor, ink tank unit, or main controller PCB
<Countermeasure>
1. Operation check
Install the ink tank.
2. Visual check
Remove foreign substances from the ink tank contacts and ink cover sensor if any.
3. Replace the ink tank.
4. Ink tank cover sensor
Check for normal operation. If the operation is abnormal, replace the ink tank cover sensor.
5. Cable continuity check
If continuity of the cable between the ink tank cover sensor and the main controller PCB is abnormal, replace the cable.
6. Replace the ink tank unit.
7. Cable continuity check
If continuity of the cable between the ink tank unit and the main controller PCB is abnormal, replace the cable.
8. Replace the main controller PCB.
6.1.3.33 03830201-2541/03800204-2540/03830202-2542/03830203-2543/03830212-2544/03830213-2545/03830206-2546/
03830205-2548/03830215-2549/03830207-254A/03830209-254B/03830208-254C Invalid ink tank ID
0013-2115
iPF5000
<Cause>
The installed ink tank is wrong
<Probable fault location>
Ink tank, ink tank unit, or main controller PCB
<Countermeasure>
1. Replace the ink tank.
2. Replace the ink tank unit.
3. Replace the main controller PCB.
6.1.3.34 03830301-2561/03830304-2560/03830302-2562/03830303-2563/03830312-2564/03830313-2565/03830306-2566/
03830305-2568/03830305-2568/03830315-2569/03830307-256A/03830309-256B/03830308-256C Ink tank EEPROM error
0013-2116
iPF5000
<Cause>
An ink tank EEPROM checksum error was detected.
<Probable fault location>
Ink tank, ink tank unit, or main controller PCB
<Countermeasure>
1. Replace the ink tank.
2. Replace the ink tank unit.
3. Cable continuity check
If continuity of the cable between the ink tank unit and the main controller PCB is abnormal, replace the cable.
4. Replace the main controller PCB.
6.1.3.35 03841001-2819/03841201-2816/03841201-2817/03841101-2818/01841001-281B Maintenance cartridge error
0012-6640
iPF5000
<Cause>
The maintenance cartridge is full.
The maintenance cartridge does not have the free space for various types of cleaning.
No maintenance cartridge is installed.
The EEPROM of the maintenance cartridge is abnormal.
A maintenance cartridge ID error occurred.
<Probable fault location>
Maintenance cartridge, maintenance cartridge relay PCB, or main controller PCB
<Countermeasure>
1. Replace the maintenance cartridge.
2. Replace the maintenance cartridge relay PCB.
3. Cable continuity check
If continuity of the cable between the maintenance cartridge relay PCB and the main controller PCB is abnormal, replace the cable.
4. Replace the main controller PCB.