Canon iPF5000 - imagePROGRAF Color Inkjet Printer, Service Manual

Page: 299 / 390

Chapter 6
6-3
<Probable fault location>
Paper path, media sensor, or main controller PCB
<Countermeasure>
1. Visual check
Remove foreign substances from the paper path and media sensor if any.
If the paper feed surface or moving part of the paper path is damaged or deformed, replace the paper path.
2. Media sensor
Check the media sensor for normal operation. If the operation is abnormal, replace the media sensor.
3. Cable continuity check
If continuity of the cable between the madia sensor and the main controller PCB is abnormal, replace the cable.
4. Replace the main controller PCB.
6.1.3.4 03010000-2820/03010000-2821/03010000-2822/03010000-2823/03130031-2F32/03010000-2F33 Adjustment error
0012-6641
iPF5000
<Cause>
Auto head alignment selected from the user menu could not be carried out because the alignment patter read result was NG.
Auto LF adjustment selected from the user menu or in the service mode could not be carried out because the adjustment patter read result was NG.
Decentering correction selected in the service mode cannot be carried out because the correction pattern read result was NG.
Auto LF adjustment selected from the user menu or in the service mode could not be carried out because the head check patter read result was NG.
When adjustment has been carried after selecting [SERVECE MODE]>[ADJUST]>[PRINT PATTERN]>[OPTICAL AXIS] or [SERVICE MODE]>[AD-
JUST]>[PRINT PATTERN]>[LF TUNING] in the service mode, check that photo glossy paper is used.
<Probable fault location>
Operation method, printhead, multi sensor, carriage PCB, or main controller PCB
<Countermeasure>
1. Check whether the media type selected on the operation panel is the same as the type of the media used to print the adjustment pattern.
If they are different, retry adjustment using the media of the type selected on the operation panel.
2. If ink bleeds greatly, change the media.
3. Carry out head cleaning, and retry adjustment. If the adjustment result is poor, replace the printhead.
4. Replace the multi sensor, and then retry adjustment.
5. Cable continuity check
If continuity of the cable between the multi sensor and the main controller PCB is abnormal, replace the cable.
6. Replace the carriage PCB.
7. Cable continuity check
If continuity of the cable between the carriage PCB and the main controller PCB is abnormal, replace the cable.
8. Replace the main controller PCB.
6.1.3.5 03010000-2E1F/03060000-2E14/03061000-2E15/03060000-2E16/03060200-2E03/03060200-2E0B/03060A00-2E00/
03060A00-2E01/03860002-2E0A Path mismatch error
0012-9353
iPF5000
<Cause>
The size of the media used to print the adjustment pattern was smaller than the specified one.
No roll media was loaded when data was received with roll media specified as a media type.
No roll media was loaded when test printing.
No cut sheet was loaded in the cassette when data was received with cut sheet specified as a media type.
Data requiring roll media was received when cut sheet was loaded.
Data requiring cut sheet was received when roll media was loaded.
No roll media was loaded when data was different from the size of the actually loaded media.
The type of the loaded media was different from the media type specified using the driver.
The size of the loaded media in the cassette was different from the media size specified using the driver.
<Probable fault location>
Media type or main controller PCB
<Countermeasure>
1. Media check
Check the loaded media. If the media type is different from that required by the send data, no media is loaded, or the size of the loaded media is not the specified
one, load correct media.
2. Replace the main controller PCB.
6.1.3.6 03010000-2E25/03010000-2E27 Paper feed/delivery jam error
0013-2110
iPF5000
<Cause>
During paper feed or delivery, paper jammed or paper was fed improperly.
During printing, paper was fed out of the way.
<Probable fault location>
paper path, media sensor, or main controller
<Countermeasure>
1. Visual check
Remove foreign substances from the paper path and media sensor if any.
If the paper feed surface or moving part of the paper path is damaged or deformed, replace the peper path.
2. Media sensor