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Canon imageRUNNER ADVANCE 8105 Series, Manual

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pg. 127 

 

Symptom 

Stained image due to the separation claw contacting with the ETB   

[Inspected by Canon Inc.    ]

   

Description 

With the machines from among those having serial numbers earlier than the numbers shown in the table 
below, stained image occurred because the separation claw in the AP kit assembly [1] came in contact 
with the ETB in the ETB assembly [3].   

Model

 

Serial #

 

iR-ADV 8105 V2 120V   

 

HMU10076   

 

iR-ADV 8105 V2 230V EUR   

 

HMW00790   

 

iR-ADV 8105 V2 230V   

 

HMX00582   

 

iR-ADV 8105G V2 120V   

 

HMV10004   

 

iR-ADV 8105 V2 220V CN   

 

HMY00505   

 

iR-ADV 8095 V2 120V   

 

HNA10090   

 

iR-ADV 8095 V2 230V EUR   

 

HNC00687   

 

iR-ADV 8095 V2 230V   

 

HND00561   

 

iR-ADV 8095G V2 120V   

 

HNB10003   

 

iR-ADV 8095 V2 220V CN   

 

HNE00504   

 

iR-ADV 8085 V2 120V   

 

HNG10037   

 

iR-ADV 8085 V2 230V EUR   

 

HNK00793   

 

iR-ADV 8085 V2 230V   

 

HNL00522   

 

iR-ADV 8085G V2 120V                           

 

HNH10003   

 

Cause

   

The separation claw [2] in the AP kit [1] which is installed to prevent paper from go into the drum may 
occasionally come in contact with the ETB [4] upon a poor paper separation because the range of 
movement of the separation claw is wide.   The toner of the transferred image is scraped off by this 
contact and the outcome image is stained.   Also, when the ETB [4] is damaged or torn completely from 
the contact, the image will not be transferred or jam symptoms are induced.   The figure [A] shows the 
contacting parts. 

 
 
 
 
 
 
 
 
 

Summary of Contents for imageRUNNER ADVANCE 8105 Series

Page 1: ...e imageRUNNER ADVANCE 8105 Series A description of the Top 10 Service Issues experienced by iR ADV 8105 service techs with an explanation of the solutions that resolve each scenario Created by Canon Inc Ver 6 Issued 12 18 2013 ...

Page 2: ...am which ranked at 4 and to Appendix quality issue Top 10 guide structure Top 10 symptoms Appendix of Quality Issues Cleaning Location inside Machine Professional Puncher C1 Die Oiling Procedure Actions taken upon service visit to prevent the next call Reviewing the calls related to iR ADV 8105 series the ratio of jams and image issues is high As to the pickup related issues many calls are jams ca...

Page 3: ...isalignment due t o software failure of SORTER Ver 34 00 or before Booklet Staple Finisher D1 1122 jam may occur at the paper feed dispose assembly during the finisher is operating Modified 1 case from the previous Top 10 guide of 2013 4 26 Duplex Jam 1011 1121 1122 jam codes due to failure in roller shafts rotation Staple Booklet Finisher D1 ...

Page 4: ...eformation of the Registration Unit 37 0104 0105 0218 Jam Code due to slip of the pre registration roller 40 0105 0205 due to the life of the Multi purpose Tray Pickup Roller 42 0205 Jam occurs due to the deformation of the pre transfer guide 43 0105 Jam code Skewed paper feed due to deformation of the registration assembly 46 0115 Jam Code due to the Torsion Spring of the Reverse Flapper coming o...

Page 5: ...Assembly 108 Black random spots on copies Due to the return spring fell off the Pre Transfer Dust Collection Roller 109 White line appears when mounting the developing assembly 110 Toner is scattered around the developing assembly since the buffer shutter moves out of the position 112 Black dots on image due to soiling of Primary Charging Wire 114 Image soil smear due to drum cleaning failure 115 ...

Page 6: ...165 1166 1F5E 1F77 1152 Jam Code due to detachment of spring Professional Puncher C1 Professional Puncher Integration Unit B1 176 Pro Puncher C1 not punching Due to the paper sensor was not plugged G 180 Pro Punch not punching G 180 Duplex Jam 181 0112 0113 0213 0208 0209 jam codes attributed to operation failure of the Reverse Detachment Solenoid 181 0213 Jam Code due to deformation of the frame ...

Page 7: ...when using Booklet Folding function Fin D1 258 Light image 263 Fine line is too fine on output printed with the Printer Driver PCL5e PCL6 263 Fine line is too fine on output printed with the Printer Driver PS 265 Fine line is too fine on output printed with the Printer Driver UFRII 267 Light image extremely narrow thin lines when copying printing 269 Uneven image density at the front side and the ...

Page 8: ...y 318 Fixing Entrance Guide Assembly 319 Pre Registration Guide Assembly 320 AP Kit Drum Separation Claw Guide plate 321 Guide to insert AP Kit 322 Developing Assembly 323 Developing Assembly Guide Mount 324 Professional Puncher C1 Die Oiling Procedure 325 ...

Page 9: ...apability is used two or more sheets may be picked up by the pick up roller and fed to the feed separation rollers keeping the multi feed state At this time the above mentioned symptom occurs because the separation roller is unable to separate the multi feed sheets Service work Following the procedure below enhance the separation capability to the multi fed sheets by reducing the pressure of the s...

Page 10: ...is change would lower the pressure of the separation roller applied to the feed roller to enhance the separation capability to the multi feed sheets 5 Reassemble the parts from the step 3 in reverse order 6 Make test copies by having the machine pick up from the option deck to see if a jam and the like would not occur ...

Page 11: ...multi feeding of two or more sheets may occur at the pick up roller causing those sheets to be fed to the feed roller and the separation roller Accordingly the separation roller cannot separate the multi feed sheets resulting in the symptom Service work By following the procedure below reduce the pressure applied from the separation roller to the feed roller in the deck cassette pick up unit so as...

Page 12: ...2 hinge pins to remove the right cover A 5 Pull out the right deck and open the right lower cover A 6 Remove 1 screw to remove the connector cover A 7 Remove 1 connector and 1 screw 1 to remove the right deck pickup unit 2 ...

Page 13: ...e hook indicated in photo B This allows the separation roller to apply reduced pressure to the feed roller thereby increasing the performance for separating the multi feed sheets A 9 Reassemble the parts from step A 7 in reverse order A 10 Make test copies on paper from the right deck and check that no jam etc occur ...

Page 14: ...paration roller in the left deck pickup unit B 1 Remove the right deck and the left deck B 2 Disconnect 1 connector for the left deck pickup unit B 3 Remove 3 screws to remove the pickup unit fixation plate Upper Right B 4 Remove the left deck pickup unit ...

Page 15: ...e 2 hinge pins of the right lower cover and remove the right lower cover unit C 2 Remove the cassette 3 and the cassette 4 The following describes how to remove the cassette 3 pickup unit C 3 Remove 1 screw to remove the connector cover C 4 Disconnect 1 connector and remove 1 screw 1 and remove the pickup unit 2 C 5 Perform step A 8 C 6 Reassemble the parts from step C 4 in reverse order C 7 Make ...

Page 16: ... 0106 Left Deck Pickup Sensor 1 Delay Jam 0107 Left Deck Pull Out Sensor Delay Jam Cause The paper sensor scanner sensor used to control paper feed was contaminated with paper dust This resulted in false detection causing jam Field Remedy Upon indication of each jam clean the scanner sensor following the steps below A Cleaning steps for 0101 0102 Jam 1 Open the Right Upper Cover 2 Remove the Feed ...

Page 17: ...ng steps for 0106 0107 Jam 1 Open the Front Cover 2 Pull out the Right Pickup Deck to remove 2 Screws Caution When installing the Right Pickup Deck be sure to fit the 4 protrusions 1 on the Rail into the 4 grooves 2 of the Right Pickup Deck to install 3 Clean paper dust on the Left Deck Pickup Sensor 1 PS20 1 with a blower ...

Page 18: ...r Delay Jam 0115 Duplex Left Sensor Delay Jam 0215 Duplex Left Sensor Stationary Jam Cause The paper sensor scanner sensor used to control paper feed was contaminated with paper dust This resulted in false detection causing jam Field Remedy Upon indication of each jam clean the scanner sensor following the steps below A Cleaning steps for 0108 0208 0209 0115 0215 Jam 1 Open the Front Cover 2 Open ...

Page 19: ...aning steps for 0114 Jam 1 Open the Front Cover 2 Open the Fixing Feed Unit fully 3 Hold the lever of the Feed Unit to open the Feed Unit 4 Clean paper dust on the Reverse Vertical Path Sensor PS65 1 with a blower ...

Page 20: ... Sensor Delay Jam 010E Vertical Path Sensor 4 Delay Jam 0117 Deck Feed Sensor Delay Jam 0118 Deck Pickup Sensor Delay Jam Cause The paper sensor scanner sensor used to control paper feed was contaminated with paper dust This resulted in false detection causing jam Field Remedy Upon indication of each jam clean the scanner sensor following the steps below A Cleaning steps for 010A 010B Jam 1 Open t...

Page 21: ...1 of the feeding guide with a blower against the Cassette 3 Pickup Sensor B Cleaning steps for 010D 010E Jam 1 Open the Right Lower Cover 2 Remove the Feed Guide 1 Boss 3 Clean paper dust on the Cassette 4 Pickup Sensor PS22 1 with a blower ...

Page 22: ...h a blower against the Cassette 4 Pickup Sensor C Cleaning steps for 0117 118 Jam 1 Take the Paper Deck to the right side 2 Remove 2 screws 1 and the lower paper guide 2 3 Clean paper dust on the Deck Feed Sensor PS1 1 and the Deck Pickup Sensor PS6 2 with a blower ...

Page 23: ...he serial numbers are for the machines for which factory has started to use countermeasure Model Countermeasure cut in serial number in factory Model Countermeasure cut in serial number in factory iR ADV 8205 120V KZT00946 iR ADV 8205 PRO 230V EUR KZV00686 iR ADV 8205G 120V KZU00510 iR ADV 8295 PRO 230V EUR LFA00685 iR ADV 8295 120V KZZ01343 iR ADV 8285 PRO 230V EUR LTN00783 iR ADV 8295G 120V LDV0...

Page 24: ...V EUR iR ADV 6055 V2 120V iR ADV 6065 230V EUR iR ADV 6055G V2 120V iR ADV 6055 230V EUR iR ADV 6075 120V iR ADV 6075 V2 230V iR ADV 6065 120V iR ADV 6065 V2 230V iR ADV 6055 120V iR ADV 6055 V2 230V iR ADV 6075 V2 230V AU iR ADV 6075 230V iR ADV 6065 V2 230V AU iR ADV 6065 230V iR ADV 6055 V2 230V AU iR ADV 6055 230V iR ADV 6075 230V AU iR ADV 6075 V2 220V CN iR ADV 6065 230V AU iR ADV 6065 V2 22...

Page 25: ...er FL3 9005 and perform the work by following the procedure below 1 Open the right door assembly so that the multi paper pick up assembly is viewed 2 Place one sheet 3 in the paper path as shown in the figure below Then move the sheet slowly along the paper path in the paper feeding direction c ...

Page 26: ...s sheets from being caught by the bent part even if the rib wears In the case where the sheet does not hit the bent portion b of the sensor holder the cause of jam may be different from the case described in this FAQ Check other factors 4 Remove 2 screws and take out the sensor holder 2 together with the sensor plate from the multi paper pick up assembly 5 Remove 1 screw and separate the sensor ho...

Page 27: ...n attach them to the multi paper pick up assembly with 2 screws The sensor harness is to set as shown e in the figure below 7 After the sensor holder is replaced perform duplex printing on several sheets and check to be sure that no jam occurs Replacement part FL3 9005 HOLDER SENSOR ...

Page 28: ...05 Registration Sensor Delay Jam 0205 Registration Sensor Stationary Jam 0106 Left Deck Pickup Sensor 1 Delay Jam 010A Cassette 3 Pickup Sensor 1 Delay Jam 010D Cassette 4 Pickup Sensor 1 Delay Jam Cause Because unsupported paper was used the Pickup Roller the Feed Roller and the Separation Roller were worn at an early stage Reference The expected life of the Pickup Roller the Feed Roller and the ...

Page 29: ...r life Accordingly jam occurred Field Remedy According to the jam code indicated clean the following pickup roller feed roller and separation roller in the pickup assembly Jam Code Paper Source Jam Code Paper Source 0101 0102 0103 Right Deck 010A Cassette 3 0106 0107 Left Deck 010D Cassette 4 Clean the entire circumference of each roller with lint free paper moistened with alcohol while rotating t...

Page 30: ...nsor 1 Delay Jam 010A Cassette 3 Pickup Sensor Delay Jam 010D Cassette 4 Pickup Sensor Delay Jam Cause The paper sensor scanner sensor used to control paper feed was contaminated with paper dust This resulted in false detection causing jam Field Remedy Upon indication of each jam clean the scanner sensor following the steps below A Cleaning steps for 0101 Jam 1 Open the Right Upper Cover 2 Remove ...

Page 31: ...Caution When installing the Right Pickup Deck be sure to fit the 4 protrusions 1 on the Rail into the 4 grooves 2 of the Right Pickup Deck to install 3 Clean paper dust on the Left Deck Pickup Sensor 1 PS20 1 with a blower C Cleaning steps for 010A Jam 1 Open the Right Lower Cover 2 Remove the Feed Guide 1 Boss ...

Page 32: ... dust on the Cassette 3 Pickup Sensor PS21 1 with a blower D Cleaning steps for 010D Jam 1 Open the Right Lower Cover 2 Remove the Feed Guide 1 Boss 3 Clean paper dust on the Cassette 4 Pickup Sensor PS22 1 with a blower ...

Page 33: ...ay Jam 0208 Duplex Merging Sensor Stationary Jam 0209 Duplex Outlet Sensor Stationary Jam 0114 Reverse Vertical Path Sensor Delay Jam 0115 Duplex Left Sensor Delay Jam 0215 Duplex Left Sensor Stationary Jam Cause The paper sensor scanner sensor used to control paper feed was contaminated with paper dust This resulted in false detection causing jam Field Remedy Upon indication of each jam clean the...

Page 34: ...n Upper Guide and clean paper dust on the Registration Sensor PS29 1 with a blower C Cleaning steps for 0108 0208 0209 0115 0215 Jam 1 Open the Front Cover 2 Open the Fixing Feed Unit fully 3 Open the Duplex Path 4 Clean paper dust on the Duplex Outlet Sensor PS64 1 Duplex Merge Sensor PS67 2 and Duplex Left Sensor PS66 3 with a blower ...

Page 35: ...aning steps for 0114 Jam 1 Open the Front Cover 2 Open the Fixing Feed Unit fully 3 Hold the lever of the Feed Unit to open the Feed Unit 4 Clean paper dust on the Reverse Vertical Path Sensor PS65 1 with a blower ...

Page 36: ...mpletely Due to a piece of paper a remained in the registration unit jam occurred again Field Remedy When the above symptom occurs check and see whether or not a piece of paper remains in the registration unit If any piece of paper remains remove it Reference If jam still occurs even after the piece of paper is removed check whether there is any deformation in the registration unit If any deformat...

Page 37: ... time the jammed paper is pulled between the right door assembly and the fixing feeder duplexing assembly As a result the holding plate a of the registration unit is overloaded and deformed that leads to further occurrence of jam Field Remedy When the said symptom has occurred prepare the registration unit FM4 5156 000 to replace with it following the below procedure 1 Open the front cover turn th...

Page 38: ...pg 38 3 Remove the screw and the fixing feed right front cover 4 Lift the ETB unit in the direction of the arrow 5 Disconnect the 2 connectors ...

Page 39: ... the new unit Caution When installing ensure the 2 positioning pins a sit securely in their positions When installing the registration unit attach the screws in the order as shown in the below figure 8 Reassemble the parts in the reverse order from the step 6 Replacement Part FM4 5156 REGISTRATION ASS ...

Page 40: ...rasion of the roller and thus paper cannot be delivered resulting in a jam Service work Clean or replace the pre registration roller by following the steps below 1 Open the right door 2 Clean the entire perimeter of each of the pre registration roller 1 and the rollers 2 with lint free paper moistened with alcohol while rotating the rollers by hand 3 Make a test copy and check that a jam does not ...

Page 41: ...ve the 4 e rings 1 the 3 bearings 2 the 1 gear 3 and the 1 dowel pin 4 and then replace the pre registration roller 5 6 Reassemble the parts from step 4 in reverse order 7 Make a test copy and check that a jam does not occur Replacement Part FC8 9354 ROLLER PRE REGISTRATION ...

Page 42: ...ad reduced paper feeding force as they were near the end of their life and thus failed to feed paper Accordingly jam occurred Field Remedy Replace the Multi purpose Tray pickup roller FB1 8581 and the Multi purpose Tray separation roller FC6 6661 Reference The Multi purpose Tray pickup roller and the Multi purpose Tray separation roller are consumable parts each having an expected life equivalent ...

Page 43: ... Field Remedy When the symptom occurs prepare the pre transfer corona assembly FM3 7297 000 and follow the procedure below to replace the part Caution When removing the primary charging assembly and the pre transfer corona assembly go through the following procedure while the charging shutter is open If any of the below operations are not performed it may be possible to remove the assembly while t...

Page 44: ... open the inner cover 2 2 While pushing the release lever 3 in the direction of the blue arrow pull out the primary charging assembly Caution When removing the primary charging assembly be careful not to touch the PCB b of the primary charging assembly ...

Page 45: ... corona assembly be careful not to touch the PCB c of the pre transfer corona assembly Be sure to fit the pre transfer corona assembly to the groove on the host machine and install it horizontally 4 Reassemble the parts in the reverse order from Step2 5 Make test copies to ensure that the machine is not jammed Replacement Part FM3 7297 PRE TRANSFER CORONA ASS Y ...

Page 46: ...e right door assembly the jammed paper will be pulled and torn between the right door assembly and the fixing feeder duplexing assembly This handling caused the deformation of the registration cover 3 and the holding plate 4 and resulted in the said symptom Field Remedy When the symptom has occurred prepare the new type of the registration assembly FM4 5156 010 The photo A shows the old type of th...

Page 47: ...he screw to remove the fixing feeder right upper cover 2 Lift the ETB assembly 1 in the direction of the arrow to disconnect the 2 connectors 2 3 Set the ETB assembly 1 back and unscrew the 4 screws to remove the registration assembly and the positioning pin 2 at the front side of the registration assembly ...

Page 48: ... a of the registration assembly Set the positioning pin 1 in the hole of the front portion of the registration assembly and attach it with the screw When installing the registration assembly be sure to follow the order shown in the below photo for tightening up the screws 5 Reassemble the parts in the reverse order from the step 3 6 Run test copy and see the jam or skewed paper does not occur any ...

Page 49: ...on Spring of the Reverse Flapper coming off A indicates the Torsion Spring being removed while B indicates a normal status C indicates the Reverse Flapper of when the Torsion Spring was removed while D indicates a normal status Field Remedy 1 Remove the reverse guide from the fixing feeder duplexing assembly 2 Hook the Torsion Spring of the Reverse Flapper on the reverse guide properly to attach t...

Page 50: ...escription When feeding out of deck 1 jam code 0101 and deck 2 jam code 0106 Field Remedy Loosen the screw and slide the deck pressure plate in the direction of the arrow Check that the screw position is at the engraved mark 1 and then tighten the screw ...

Page 51: ...in paper deck Field Remedy Replace pre registration roller rubber roller FC8 9354 The paper coming from paper deck C1 POD Deck Lite A1 is running at a lower speed than the pre registration roller This causes the paper to slip at the pre registration roller and gets paper timing off You can find this information on the service manual FC8 9354 ROLLER PRE REGISTRATION Symptom 0104 Jam Code POD Deck L...

Page 52: ...230V EUR HMW00821 iR ADV 8105 V2 230V HMX00585 iR ADV 8105G V2 120V HMV10004 iR ADV 8105 V2 220V CN HMY00505 iR ADV 8095 V2 120V HNA10198 iR ADV 8095 V2 230V EUR HNC00705 iR ADV 8095 V2 230V HND00573 iR ADV 8095G V2 120V HNB10004 iR ADV 8095 V2 220V CN HNE00505 iR ADV 8085 V2 120V HNG10108 iR ADV 8085 V2 230V EUR HNK00822 iR ADV 8085 V2 230V HNL00534 iR ADV 8085G V2 120V HNH10005 Cause When paper ...

Page 53: ...or rear side 7 of the pre registration guide assembly to remove the crossing guide 8 Caution When handling with the pre registration guide assembly 1 make sure that the sheet metal parts the crossing guide 8 and the pre registration guide 9 do not get deformed 4 On the registration guide 9 clean the position a where the pre registration guide sheet is to be attached with alcohol 5 Attach the pre r...

Page 54: ...as a measure against the sheet coming off 6 When attaching the pre registration guide sheet 2 onto the pre registration guide 9 is completed assemble the machine again in a reverse order from the step 4 Caution When assembling the crossing guide 8 with the pre registration guide assembly 1 make sure the two positions to determine the boss location on the front side a and the two set in positions o...

Page 55: ...2 230V EUR HNC01073 iR ADV 8095 V2 120V HNA11788 iR ADV 8085 V2 230V EUR HNK01261 iR ADV 8095G V2 120V HNB10058 iR ADV 8105 V2 230V HMX00688 iR ADV 8085 V2 120V HNG10677 iR ADV 8095 V2 230V HND00645 iR ADV 8085G V2 120V HNH10073 iR ADV 8085 V2 230V HNL00542 iR ADV 8105 V2 220V CN HMY00521 iR ADV 8095 V2 220V CN HNE00527 Cause Because the friction coefficient was lowered due to adhesion of calcium ...

Page 56: ...r supply switch was turned OFF ON and the finisher was re connected Cause With the old system software the finisher information was designed to be reset after the finisher was disconnected from the main body and the main power supply switch was turned OFF ON Field Remedy Upgrade the system software to ver 41 03 and later With the new system software the finisher configuration information is not in...

Page 57: ...am 0C10 Fixing Toenail Jam Delay Jam 0112 Inner Delivery Sensor Delay Jam 0212 Inner Delivery Sensor Stationary Jam Cause The separation claw 1 that separates paper being fed onto the ETB from the drum was worn which caused the paper to get into the gap a between the drum and the separation claw leading to the jam Field Remedy Replace the separation claw Replacement Parts FB4 8018 010 CLAW SEPARAT...

Page 58: ...annot be separated from the drum and then feeding failure occurs which results in a jam Field Remedy Go to Service Mode Level 2 Mode List COPIER Adjust HV TR TR L OF1 and change the leading edge transfer target current offset value a from 0 default value to 1 Caution In this Service Mode both the leading edge transfer target current offset value a and the offset value of leading edge transfer bias...

Page 59: ...h causes a jam Field Remedy When the symptom occurs replace the transfer high voltage PCB FM4 1095 by following the steps below 1 Open the front cover and turn the fixing feed unit pressure lever in the counterclockwise direction to pull out the fixing feed unit 2 Push and release the release springs at both sides of the rail and then further pull out the fixing feed unit until it stops 3 Remove t...

Page 60: ...pg 60 5 Disconnect the 2 connectors 6 Set the ETB unit back 7 Remove the 4 screws and then remove the registration unit ...

Page 61: ...pins a are inserted Insert the fixing pin 1 into the front side of the registration unit and fix the unit with the screw Insert the pin c into b on the fixing feed duplexing unit When installing the registration unit be sure to follow the order as shown in the figure below 8 Lift the ETB unit ...

Page 62: ...nd detach the cover 10 Disconnect the 3 connectors 3 free the harness from the 1 wire saddle 4 remove the 1 wire clamp 5 and then remove the 1 screw 6 to remove the transfer high voltage PCB 11 Reassemble the parts in the reverse order from the step 9 12 Make a test copy to check that a jam does not occur Replaced Parts FM4 1095 TRANSFER H V PCB ASS Y ...

Page 63: ... when jam was removed Due to thepiece of paper a remained in the delivery assembly of the main body jam occurred again Field Remedy When the symptom occurs remove pieces of paper by following the steps below 1 Disconnect the communication cable in the finisher from the main body Then separate the option from the main body 2 Unscrew the 2 screws 1 to remove the latch catch 2 and unscrew the 3 screw...

Page 64: ...er in the delivery assembly 5 Reverse the steps from step 3 to install the parts 6 Make test copies and make sure that no jam occurs Caution If the pieces of paper remain in the rear side b of the main body the paper dust may be unnoticed in the dark conditions Be sure to remove the pieces of papers completely ...

Page 65: ...ation of the Reverse Solenoid following the procedure below and if the solenoid is not working prepare and replace with the Reverse Solenoid Unit 1 FM4 5141 If the jam occurs despite the solenoid is working fine then check other factors 1 Go to Service mode Mode List COPIER Function PART CHK Enter 4 to SL and select the Reverse Solenoide 2 Go to Service mode Mode List COPIER Function PART CHK Sele...

Page 66: ...tical Path Sensor Delay Jam Cause Owing to the aging of the upper separation claw 1 of the fixing assembly the jam occurred because of the deformation or the chipped tip of the claw Field Remedy When the upper separation claw is dirty clean it with the lint free paper wetted with alcohol If the claw is deformed or the tip of the claw is chipped then replace it with the new upper separation claw FB...

Page 67: ...230V LTZ00501 LTZ00501 iR A 8105 V2 230V HMX00802 HMX00812 iR A 8095 V2 230V HND00798 HND00807 iR A 8085 V2 230V HNL00563 HNL00564 iR A 8105 V2 120V production discontinuance production discontinuance iR A 8095 V2 120V production discontinuance production discontinuance iR A 8085 V2 120V production discontinuance production discontinuance iR A 8105 120V production discontinuance production discont...

Page 68: ...nce iR A 6075i 230V EUR production discontinuance production discontinuance iR A 6065 230V EUR production discontinuance production discontinuance iR A 6065i 230V EUR production discontinuance production discontinuance iR A 6055 230V EUR production discontinuance production discontinuance iR A 6055i 230V EUR production discontinuance production discontinuance iR A 6075 230V EUR production disconti...

Page 69: ...tion discontinuance iR A 6055 230V production discontinuance production discontinuance Cause Bushings 4 made of powdered metal are used in the delivery reverse drive unit 2 at the delivery reverse drive assembly 1 They 4 are also used in the reverse paper delivery assembly 3 With prolonged use of the machine the sliding level of the bushings 4 was deteriorated This caused an excessive load on the ...

Page 70: ...e ball bearings XG9 0709 000 as a replacement for the bushing of the reverse paper delivery assembly Follow the procedure below to replace the parts respectively A Procedure to replace the delivery reverse drive unit 1 Remove the interface cable of the finisher from the machine to separate the option from the main body 2 Free the claw a and protrusion b to detach the left rear cover 1 3 Unscrew th...

Page 71: ...ft inner cover 2 5 Unscrew the 2 screws 1 to remove the latch catch 2 and then unscrew the 3 screws 3 to detach the left upper cover 4 After that unscrew the 3 screws 5 to detach the paper delivery cover 6 6 Remove the 3 screws 1 and the connector 2 to detach the outer paper delivery assembly 3 ...

Page 72: ...e main driver PCB 1 and unscrew the 2 screws 2 to detach the main driver PCB along with the metal plate 8 Unscrew the 2 screws 1 to remove the lower duct 2 9 Release the 3 wire saddles 1 disconnect the connector 2 and unscrew the 3 screws 3 Then remove the upper duct 4 ...

Page 73: ... screws 1 Remove the reader finisher connector support plate 2 11 Release the 3 wire saddles 1 While freeing the cables unscrew the 3 screws 2 which secure the cable guide This step is required to remove the part in Step 12 ...

Page 74: ...it with the new type FM4 5138 010 14 Reassemble the parts in the reverse order from Step 12 B Procedure to replace the bushings at the reverse paper delivery assembly 1 Pull out the fixing feeder duplexing assembly from the main body 2 Unscrew the 2 screws 1 only out of the 6 mounting screws of the guide plate of the reverse paper delivery assembly and do not remove the guide plate This step will ...

Page 75: ...B shows the plate after the screws are removed 3 Remove the 3 E rings to take out the 3 gears 1 4 Remove the E rings at the front rear side replace the 2 bushings 1 with the ball bearings XG9 0709 000 respectively and mount the E rings 5 Reassemble the parts in the reverse order from Step 3 6 Make test copies with 2 sided mode seeing to it that the paper does not jam Replacement Parts FM4 5138 DEL...

Page 76: ...sed through the delivery assembly enter the Reverse Upper Roller 2 Then when the paper reaches the reverse position the Reverse Motor M14 3 is reversed to feed the paper to the Outer Delivery Roller 4 side When the leading edge of the reversed paper reaches the Outer Delivery Roller 5 the Reverse Detachment Solenoid SL12 6 is turned ON to disengage the Reverse Upper Driven Roller 7 This operation ...

Page 77: ...L and select Reverse Detachment Solenoid SL12 3 Go to Service mode Mode List COPIER Function PART CHK Select SL ON and press OK button then check the operation of the Reverse Detachment Solenoid SL12 When an operational sound is made after pressing the OK button the Reverse Detachment Solenoid is correctly working Thus check other factors 4 Open the front cover and pull out the Fixing Feeding Dupl...

Page 78: ...bject to pressure and deformed as a result of forcefully trying to remove paper When there are nicks b on the rib plate paper may catch on a nick Field Remedy When the symptom occurs prepare the outer paper delivery assembly FM3 7379 000 and perform a replacement by following the steps below 1 Remove delivery options from the main body 2 Remove the 3 screws 1 detach the left upper cover 2 by pulli...

Page 79: ...o disconnect the connector 6 and then remove and replace the outer paper delivery assembly 7 FM3 7379 000 4 Reassemble the parts in the reverse order from the step 2 5 Make a test copy and check that a jam does not occur Replaced Part FM3 7379 OUTER PAPER DELIVERY ASSEMBLY ...

Page 80: ...f Delivery Motor G Description When running copies face down output would produce 0113 0213 jams If running face up delivery or 2 sided copies the machine runs fine The modification of replacing the brass bushings with bearings on the delivery drive assembly had been performed 50k copies ago and the issue has returned 0113 Outer Delivery Sensor PS36 delay jam 0213 Outer Delivery Sensor PS36 statio...

Page 81: ... up delivery or two sided copies the machine runs fine 0113 Outer Delivery Sensor PS36 delay jam 0213 Outer Delivery Sensor PS36 stationaly jam Field Remedy Check the Reversal Delivery Assembly To resolve the issue replace the One way Gear FU5 0207 Also remove the Brass Bushings and Replace with Bearings FS1 1189 on the same Shaft as the One way Gear FU5 0207 GEAR 19T FS1 1189 BUSHING ABS ...

Page 82: ...he view of the black lines seen through magnifying glass Cause On the borders a between the paper passage part and non paper passage part within the surface of the fixing roller the difference of the temperature while passing paper generates distortion namely the difference of the circumference that causes difference of the peripheral speed When copy yield 600 000 sheets with A4 LTR plain paper of...

Page 83: ...9 8069 2 pieces Fixing Roller Thrust retainer FC6 3501 Pressure Roller Unit FM4 3158 Pressure Roller Static Eliminator FC9 6170 b Consumable parts to be replaced at every 500 000 prints the number is only as a guide Fixing Cleaning Web FY1 1157 c Periodical replacement parts to be replaced at every 500 000 prints Fixing Main Thermistor FK2 7692 Fixing Sub Thermistor 1 FK2 7693 Fixing Sub Thermisto...

Page 84: ...cription A line from the leading edge margin to the trailing edge margin appeared on an image in the paper feed direction The sample image below has a line a on A4 in the paper feed direction Cause The following three locations are attributed to the black line a The surface of the dust proof glass 1 Soil on the dust proof glass blocked the laser beam from reaching the drum resulting in the black l...

Page 85: ...ust which adheres to the area a of the duct and the drum was rubbed against the dust causing the symptom c The area a of the developing assembly sleeve cover Toner was attached to dust which adheres to the area a of the sleeve cover and the drum was rubbed against the dust causing the symptom ...

Page 86: ...er usage primary charging wire FB4 3687 primary charging wire cleaner FL2 0462 primary charging wire cleaner holder FL2 2720 grid wire FY1 0883 2 Remove the dust proof glass and then clean it with lint free paper 3 Turn the pre transfer charging assembly lock lever developing assembly engagement release lever 1 clockwise a to remove the pre transfer charging assembly Clean the pre transfer chargin...

Page 87: ... out then remove the process unit from the main body Caution When installing the process unit fit the 3 grooves a at the edge of the drum shaft with the 3 protrusions b of the drum fixation cylinder to install the drum shaft fixing screw 5 Clean the area a of the primary charging assembly downstream duct ...

Page 88: ...e of the developing cylinder when removing the developing assembly in the next step 7 Remove the developing assembly from the machine 8 Remove the 3 screws 1 to detach the developing assembly sleeve cover 2 9 Clean the developing assembly sleeve cover before attaching it to the developing assembly 10 Mount the developing assembly in the machine 11 Return the pre transfer charging assembly lock lev...

Page 89: ...and replace with it following the steps below Reference The service parts of the new type and old type cleaning blades are distinguished as follows a Old type FL3 5187 000 The lot number is written in blue starting from BS b New type FL3 6291 000 The lot number for the new type is written in blue with C or with only numeric numbers There are some with the lot number written in red 1 Turn ON the ma...

Page 90: ...e paper moistened with alcohol If the drum cleaning unit is installed without removing toner it cannot be installed in the correct position causing the cleaning failure When installing the drum cleaning unit clean the side seals as well 6 Turn over the drum cleaning unit and remove the one E ring the one plate 1 and the drum cleaning unit 2 ...

Page 91: ...ular be sure to apply toner on both edges of the blade On installing the cleaning blade align the both end portions a of the cleaning blade cover to the both end portions b of the cleaning blade then install it so as to push against the rear part c Be sure to fit in the center position and then temporarily tighten the screws following the numeric order from 1 to 4 and also securely tighten the scr...

Page 92: ...surface temperature of the cleaning blade is lowered Accordingly the cleaning blade is hardened In this state if the main power switch is turned ON and the idle rotation of the drum is performed the toner escapes from the cleaning blade Thus in order to prevent hardening of the cleaning blade at low temperature the surface temperature of the drum is increased with the drum heater for 15 minutes so...

Page 93: ...8105G V2 120V HMV10032 iR A 8095 V2 230V EUR HNC01073 iR A 8095 V2 120V HNA11788 iR A 8085 V2 230V EUR HNK01261 iR A 8095G V2 120V HNB10058 iR A 8105 V2 230V HMX00688 iR A 8085 V2 120V HNG10677 iR A 8095 V2 230V HND00645 iR A 8085G V2 120V HNH10073 iR A 8085 V2 230V HNL00542 iR A 8105 V2 220V CN HMY00521 iR A 8095 V2 220V CN HNE00527 Cause Due to the backlash in the screw tightening of the blade r...

Page 94: ...ade retainer to the long hole For e change the long hole for the installing screw to the circular hole 1 Turn ON the main power switch 2 Check the temperature inside the machine in Service Mode Mode List COPIER Analog TEMP If the temperature inside the machine is below 10 degrees Celsius proceed to step 3 If the temperature is not less than 10 degrees Celsius turn OFF the main power switch and pro...

Page 95: ...t removing toner it cannot be installed in the correct position causing the cleaning failure When installing the drum cleaning unit clean the side seals as well 6 Turn over the drum cleaning unit and remove the one E ring the one plate 1 and the drum cleaning unit 2 7 Remove the five screws 3 and remove the blade retainer 4 to replace it with the new type ...

Page 96: ... toner on both edges of the blade On installing the cleaning blade align the both end portions a of the cleaning blade cover to the both end portions b of the cleaning blade then install it so as to push against the rear part c Be sure to fit in the center position and then temporarily tighten the screws following the numeric order from 1 to 4 and also securely tighten the screws from 5 to 9 ...

Page 97: ...he surface temperature of the cleaning blade is lowered Accordingly the cleaning blade is hardened In this state if the main power switch is turned ON and the idle rotation of the drum is performed the toner escapes from the cleaning blade Thus in order to prevent hardening of the cleaning blade at low temperature the surface temperature of the drum is increased with the drum heater for 15 minutes...

Page 98: ... The sample below shows an enlarged view of a part of test print PG TYPE1 The arrow A indicates the paper feed direction Cause The dustproof filter 1 was clogged with dust etc resulting in contamination of the surface of the primary charging wire Since the primary charging wire was not uniformly contaminated discharge current was increased at a portion not contaminated This increased the drum surf...

Page 99: ... of sheets used and replace the part as necessary 2 Remove the inner cover and the primary charging assembly and then clean it Reference The following parts of the primary charging assembly are periodically replaced every 500 000 sheets Replace the parts according to paper usage primary charging wire FB4 3687 primary charging wire cleaner FL2 0462 primary charging wire cleaner holder FL2 2720 grid...

Page 100: ...n field cases as the below table shows Product series Regular intervals pitch of Uneven Density Cause iR ADV 8105 6075 approx 264mm Photosensitive Drum iR ADV 8105 6075 approx 127mm Fixing Roller iR ADV 8105 approx 63mm Developing Assembly iR ADV 6075 approx 53mm Developing Assembly Field Remedy 1 Run test copy to measure the length of the pitch and locate where the symptom occurs 2 If the locatio...

Page 101: ...duplexing assembly is pulled out while the right door remains closed and then the paper is forcibly removed the paper is caught between the right door assembly and the fixing feeder duplexing assembly pulled Consequently the stress was applied to the pre transfer guide resulting in the slight deformation a which caused soiled image Reference When the part is badly deformed 0205 jam occurred ...

Page 102: ...er is closed which may damage the drum or the shutter A At sleep mode press the power switch on the control panel check that the machine is in standby condition turn OFF the main power and then remove the part B In the case that the condition of the charging shutter open close is unknown while the power of the host machine is OFF turn ON the power check that the machine is in standby condition tur...

Page 103: ...the PCB b of the primary charging assembly 3 Turn the lock lever in the direction of the arrow and pull out the pre transfer corona assembly to replace the part Caution When removing the pre transfer corona assembly be careful not to touch the PCB c of the pre transfer corona assembly ...

Page 104: ...ona assembly to the groove on the host machine and install it horizontally 4 Reassemble the parts in the reverse order from Step2 5 Make test copies to ensure that soiled image does not occur Replacement Part FM3 7297 PRE TRANSFER CORONA ASS Y ...

Page 105: ...230V EUR HNC01109 iR ADV 8095 V2 120V HNA11982 iR ADV 8085 V2 230V EUR HNK01335 iR ADV 8095G V2 120V HNB10071 iR ADV 8105 V2 220V CN HMY00522 iR ADV 8085 V2 120V HNG10765 iR ADV 8095 V2 220V CN HNE00527 iR ADV 8085G V2 120V HNH10092 iR ADV 8105 V2 230V HMX00702 iR ADV 8085 V2 230V HNL00546 iR ADV 8095 V2 230V HND00672 Cause The guide stopper 2 of the pre transfer charging assembly 1 was deformed c...

Page 106: ...nt stopper from being deformed has been taken and replace the old one with it The photo A shows the old type and the photo B shows the new type a shows the hook part of the new type guide stopper Reference The photo C below shows the old type guide stopper and the photo D shows the new type Replaced Part FM4 3149 010 PRE TRANSFER CORONA ASS Y ...

Page 107: ...PG PG PICK Select the paper source where A3 LDR size or larger is set 2 Check the output image for a line in the horizontal scanning direction at the trailing edge of the image If there is a line Proceed to step 3 If there is no line End 3 Measure the distance from the trailing edge of the image to the line and perform adjustment in service mode as shown below COPIER ADJUST FEED ADJ TBLT SPD Fine ...

Page 108: ...en toner coating 2 If the toner coating on the Developing Lower Cylinder is uneven perform the following service mode Service Mode COPIER FUNCTION DENS DEV AGG Execution of developing unevenness elimination mode Reference DEV AGG reduces insufficient stirring by performing forcible idle rotation of the Developing Assembly Solid black images are formed at regular intervals in order to prevent the D...

Page 109: ...he field Description Black random spots on copies Field Remedy In this instance the return spring A fell off the actuator on the Pre Transfer Dust Collection Roller This caused excessive build up of toner in the Pre Transfer corona assembly Reattaching the spring and vacuuming out the Pre Transfer assembly resolved the spotting ...

Page 110: ...y mounted with the buffer shutter open the spring of the buffer shutter dropped on the developing cylinder which resulted in scratches Field Remedy 1 Remove the developing assembly and mount the spring of the buffer shutter 2 Check the buffer shutter and if it is open close it by hand To see whether the buffer shutter is open or closed check the location of the shutter arm A shows the shutter arm ...

Page 111: ...he developing assembly with a new assembly Fit the right and the left protrusions A of the developing assembly to the rail B of the main body and insert the developing assembly along the rail B FM3 7384 DEVELOPING ASS Y ...

Page 112: ...taching and attaching the developing assembly tonner was scattered on and around the developing assembly Soiled images occurred in some cases Cause The spring of the shutter arm A came off by forcibly installing the developing assembly This left the buffer shutter B open upon detaching the developing assembly leading to the toner leakage from the buffer unit ...

Page 113: ...utter 4 Make sure that the buffer shutter is closed To see whether the buffer shutter is open or closed check the location of the shutter arm A shows the shutter arm is closed and B shows it is open 5 Fit the right and the left protrusions A of the developing assembly to the rail B of the main body and insert the developing assembly along the rail ...

Page 114: ...s on image due to soiling occurred on 370k sheets after replacement Field Remedy In the high temperature high humidity 30 degrees C 80 environment replacement should be done at 250k sheets and therefore it is possible that image failure may occur earlier in some environments Reference This situation is same with the Primary Charging Wire Cleaner and Primary Charging Wire Cleaner Holder ...

Page 115: ...g performance and replace with it following the steps below Reference The service parts of the new type and old type cleaning blades are distinguished as follows a Old type FL3 5187 000 The lot number is written in blue starting from BS b New type FL3 6291 000 The lot number for the new type is written in blue with C or with only numeric numbers There are some with the lot number written in red 1 ...

Page 116: ...ee paper moistened with alcohol If the drum cleaning unit is installed without removing toner it cannot be installed in the correct position causing the cleaning failure When installing the drum cleaning unit clean the side seals as well 6 Turn over the drum cleaning unit and remove the one E ring the one plate 1 and the drum cleaning unit 2 ...

Page 117: ...ular be sure to apply toner on both edges of the blade On installing the cleaning blade align the both end portions a of the cleaning blade cover to the both end portions b of the cleaning blade then install it so as to push against the rear part c Be sure to fit in the center position and then temporarily tighten the screws following the numeric order from 1 to 4 and also securely tighten the scr...

Page 118: ... surface temperature of the cleaning blade is lowered Accordingly the cleaning blade is hardened In this state if the main power switch is turned ON and the idle rotation of the drum is performed the toner escapes from the cleaning blade Thus in order to prevent hardening of the cleaning blade at low temperature the surface temperature of the drum is increased with the drum heater for 15 minutes s...

Page 119: ...27 Cause Due to the backlash in the screw tightening of the blade retainer 1 for the cleaning blade contact failure occurred between the cleaning blade and the drum causing the symptom Field Remedy Prepare the new type blade retainer FL3 5194 020 in which the screw holes for installing the cleaning blade have been changed Replace the parts following the steps below Reference Change the old type A ...

Page 120: ... the machine becomes standby state turn OFF the main power switch open the inner cover and remove the primary charging assembly the pre transfer charging assembly and the process unit 5 Remove the drum cleaning unit from the process unit Caution When installing the drum cleaning unit clean the area shown with lint free paper moistened with alcohol If the drum cleaning unit is installed without rem...

Page 121: ... cleaning blade In particular be sure to apply toner on both edges of the blade On installing the cleaning blade align the both end portions a of the cleaning blade cover to the both end portions b of the cleaning blade then install it so as to push against the rear part c Be sure to fit in the center position and then temporarily tighten the screws following the numeric order from 1 to 4 and also...

Page 122: ...he surface temperature of the cleaning blade is lowered Accordingly the cleaning blade is hardened In this state if the main power switch is turned ON and the idle rotation of the drum is performed the toner escapes from the cleaning blade Thus in order to prevent hardening of the cleaning blade at low temperature the surface temperature of the drum is increased with the drum heater for 15 minutes...

Page 123: ...20V CN HMY00505 iR ADV 8095 V2 120V HNA10198 iR ADV 8095 V2 230V EUR HNC00705 iR ADV 8095 V2 230V HND00573 iR ADV 8095G V2 120V HNB10004 iR ADV 8095 V2 220V CN HNE00505 iR ADV 8085 V2 120V HNG10108 iR ADV 8085 V2 230V EUR HNK00822 iR ADV 8085 V2 230V HNL00534 iR ADV 8085G V2 120V HNH10005 Cause The tensioner 3 in the waste toner feed assembly 1 applies appropriate tension to the timing belt 2 If t...

Page 124: ...ew type tensioner B following the steps below For this replacement if the original stepped screw FS5 9714 000 is used appropriate tension may not be applied to the timing belt properly Therefore prepare the new type stepped screw FS1 9010 020 and replace with it at the same time 1 Open the controller box assembly 4 and remove the flywheel 5 ...

Page 125: ... new type tensioner assembly with the new type stepped screw Caution When the tensioner assembly B is installed the tensioner roller 9 can be held Be careful neither to bend the shaft inside the tensioner roller 9 nor to make a s cratch on the surface of the tensioner roller 9 5 Put the tension spring back in place Be careful not to drop it inside the machine 6 Temporarily tighten the TP screw 6 t...

Page 126: ...w 6 so that the tensioner assembly is turned back a little in the counterclockwise direction by the tension spring Check that tension is applied to the timing belt 2 and then tighten the TP screw 6 again 10 Put the flywheel back in place and close the controller box assembly 11 Remove the drum cleaning unit and clean it 12 Make a copy with test chart and check that there is no problem in the image...

Page 127: ...ADV 8095 V2 230V EUR HNC00687 iR ADV 8095 V2 230V HND00561 iR ADV 8095G V2 120V HNB10003 iR ADV 8095 V2 220V CN HNE00504 iR ADV 8085 V2 120V HNG10037 iR ADV 8085 V2 230V EUR HNK00793 iR ADV 8085 V2 230V HNL00522 iR ADV 8085G V2 120V HNH10003 Cause The separation claw 2 in the AP kit 1 which is installed to prevent paper from go into the drum may occasionally come in contact with the ETB 4 upon a p...

Page 128: ...ement of the separation claw is narrowed The photo B shows the old type of the separation claw holder FC9 4860 000 1 Remove the AP kit assembly 1 from the main body 2 Remove the drum and cover it with paper etc to protect it from exposure 3 Remove the 2 E rings attached to the shaft 6 4 Slide the shaft 6 to the direction of the arrow D until it hits the far end ...

Page 129: ...rew 8 on the side indicated with the red arrow The other side has a same screw but it does not have to be removed 8 Remove the remaining parts the 3 tension springs the separation claw plate 2kinds of plate and the 1 screw all together to reattach them onto the new type separation claw holder At this time check the separation claws visually and if any damage found on them then replace the separati...

Page 130: ...ttach it so that the torsion springs 7 get into under the cleaner case 9 10 Move the separation claw holder to check if the spring force of the torsion spring is acting 11 Reinstall the parts in the reverse order from the step 3 12 When the ETB is damaged replace the ETB as well 13 Make a copy with the test chart to check if the output image has no abnormality Replacement Part FC9 4860 HOLDER SEPA...

Page 131: ...itched back to the buffer path assembly in the finisher during buffer path paper feed operation and then the paper is delivered directly onto the stack tray resulting in a misalignment E535 0004 Error in the swing guide motor 1122 jam Finisher feed sensor stationary jam 10E0 jam Inlet sensor delay jam1 Cause The symptom attributes to a failure of the software SORTER Ver 34 00 or before for Booklet...

Page 132: ...tance between the roller shaft 1 of the paper feed dispose assembly and the bushing 2 As a result the number of revolutions is reduced and the paper will not be fed in the specified speed and this leads to the above mentioned symptom Service work When the above mentioned symptom has occurred prepare the new type roller shaft 4C5 0098 000 and the bushing FC5 4729 000 to replace with them following ...

Page 133: ...nk unit to the maximum point so that the projection 1 of the shutter link unit is put in the groove 2 of the shutter After reassembling move the shutter 3 up and down by hand to confirm that a load is applied to the shutter 2 Lower the swing guide 1 then remove the 6 screws and then remove the swing guide upper cover 2 Caution When reattaching the swing guide upper cover attach the screws in order...

Page 134: ... Disconnect the connector 2 of the paper surface sensor cable 1 Caution When disconnecting the connector 2 be sure not to unhook the claw of the photointerrupter 4 Lift up the swing guide assembly 1 remove the resin stop ring 2 with the needlenose pliers and move the bushing 3 inward Do likewise to the opposite side ...

Page 135: ... resin stop ring as shown in the below picture 5 Remove the PCB cover and the rear cover upper 6 Remove the 2 screws and open the finisher controller PCB mount 7 Detach the belt 2 from the pulley 1 and remove the swing unit 3 ...

Page 136: ...ts slip a piece of paper 2 into the feeding path assembly 1 9 Remove the 2 resin stop rings 1 move the facedown lever 2 outward and remove the dowel pin 3 10 Remove the e ring 1 the dispose front roller 2 the dowel pin 3 and the washer 4 ...

Page 137: ...e order from the step 11 to 2 14 Check the gap between the swing guide upper cover and the staple safety switch s arm to check the position attached the swing guide unit 14 1 Raise the swing guide unit while pushing the plunger 1 of the swing guide solenoid and then check that the gap a between the swing guide upper cover 2 and the arm of the staple safety switch is within 1 5 0 5mm If the gap is ...

Page 138: ...s 1 5mm plus or minus 0 5mm Then tighten the 2 screws 1 15 Reassemble the parts in reverse order of the procedure in the step 1 16 Make proof copy with 5 A4 sheets collating in 3 sets and check to see if jam does not occur and no abnormalities observed with the operation assembly the swing guide buffering operation Replacement parts 4C5 0098 000 SHAFT ROLLER FC5 4729 000 BUSHING ...

Page 139: ...121 jam Finisher inlet sensor stationary jam sensor ID S101 1122 jam Finisher feed sensor stationary jam sensor ID S102 Countermeasure cut in serial numbers in factory Model Countermeasure cut in serial number in factory Model Countermeasure cut in serial number in factory Staple Finisher D1 UL GZW07695 Booklet Finisher D1 UL GZZ03060 Staple Finisher D1 EU O GZX02029 Booklet Finisher D1 EU O HAA01...

Page 140: ...C9 3383 3 FC9 3388 are used for both Booklet Finisher D1 and Staple Finisher D1 Service work When the above symptom occurs prepare the 2 kinds of new type roller shafts FC9 3383 010 FC9 3388 010 which are made of material changed and new type follower slider FC6 5835 000 And then perform the work by following the procedure below As to the number of the roller shafts and the follower slider needed ...

Page 141: ...an identification mark 3 Regarding the follower sliders for supporting the 2 kinds of roller shafts that were changed in the above step 2 replace the old type E with the new type F FC6 5835 000 at the same time 4 Other than the 2 kinds of roller shafts to be replaced there is another roller shaft 5 FC9 3377 During the service work be sure to replace 2 follower sliders 4 for supporting above roller...

Page 142: ...42 5 Connect the finisher to the copier main body 6 Make test prints and check that no error or jam occurs Replacement parts FC9 3383 010 Roller shaft FC9 3388 010 Roller shaft FC6 5835 000 Follower slider ...

Page 143: ... normal setting value In this state when the paper stacked on the buffer path unit is returned to the processing tray unit a failure occurs causing paper sheets to be misaligned each other As a result the above symptom occurs Below are the photo indicating the five locations a to e and the table showing proper installation of a tension spring at the locations and belts having the tension affected ...

Page 144: ...er 2 Remove two screws to open the finisher controller PCB 1 3 Check that the tension spring is installed 3 1 Check that the tension spring 2 FU8 2173 shown in the photo below is installed at the location a If the spring comes off or is not installed go to step 4 below Note that each hook end of this spring has double turns ...

Page 145: ...o step 4 below Note that each hook end of this spring has a single turn 4 If the tension springs come off or are not installed at the locations a b and c install the springs Step 4 1 below describes a method for installing the spring at the location b as an example Note that the method for installing the spring is applied in common to the three locations a b and c ...

Page 146: ...spring 3 on the hangers f respectively Then tighten two screws to secure the bracket plate 5 5 Check that NO tension spring is installed 5 1 Check that NO tension spring is installed at the location d If a tension spring is erroneously installed be sure to remove it ...

Page 147: ...plate is not positioned as described above loosen the screw 7 once Then place the end of the bracket plate along the marking off line so that tension is applied to the belt appropriately Then tighten the screw 5 2 At the same time make sure that the teeth of the gear 8 are engaged with the belt 9 as shown in the photo below The gear is located behind the bracket plate 6 ...

Page 148: ...stalled so as to be positioned along the marking off line i as shown in the photo below If the bracket plate is not positioned as described above loosen the screw 11 once place the bracket plate along the marking off line and then tighten the screw 6 Perform work by reversing the above procedure from step 2 7 Make test prints to check that none of the above symptom jam and the like occurs ...

Page 149: ... FKU18827 Booklet Finisher E1 FYJ14501 Staple Finisher E1 FYG48944 Cause When the swing guide assembly is opened during printing the upper portion of the swing guide assembly 1 rarely but may come in contact with the switch lever F R 2 so that the switch lever may be moved upward At this time if the force of the tension spring 3 pulling the switch lever is too strong the switch lever will be pulle...

Page 150: ...n springs FU2 0947 000 to which the spring pressure is lowered and replace with them following the procedure below 1 Remove the front door 2 Remove 3 screws 1 and remove the escape tray cover 2 3 Remove 5 screws and remove the front inner cover 2 ...

Page 151: ...cable cover 2 5 Remove 2 tension springs 1 to replace with new springs 6 Reassemble the parts in reverse order from step 4 7 Make some testing copy to confirm if jam and the like will not occur any further Replacement parts FU2 0947 SPRING TENSION 2 pcs ...

Page 152: ...ccurred while B shows the state that the upper stack delivery roller stopped at the correct position If print is performed while the software failure is occurring the problem of paper overhanging the edge or uneven stacking in the finisher s tray occurs Field Remedy Perform the work by following the steps below 1 Upgrade the system software MN CONT of the machine to ver 45 02 or later 2 Upgrade th...

Page 153: ...atically perform open close operation and memorizing the swing standard position Reference Operation time is about 2 seconds 7 When the operation in the step 6 has been completed turn OFF the main power switch and then turn OFF all of DIPSW 1 2 3 and 4 in SW3 on Finisher Control PCB Assembly 8 Turn ON the main power switch 9 Perform a test copy to check if the symptom of paper overhanging the edge...

Page 154: ...ange from A4 to A4R paper In the situation above at the moment of change from A4 to A4R the alignment plates at the front rear sides of the processing tray unit compressed the A4 paper toward center from both sides by moving to the stacking position for A4R so that the paper feed path was obstructed and so the following A4R paper jammed inside the finisher Depending on the way the A4 paper crushed...

Page 155: ...and stacking consecutively Modl STAPLE Finisher D1 UL GZW04871 STAPLE Finisher D1 EU O GZX01349 STAPLE Finisher D1 CN HAB00016 BOOKLET Finisher D1 UL GZZ02575 BOOKLET Finisher D1 EU O HAA01339 BOOKLET Finisher D1 CN HLQ00022 Cause While the finisher is in operation the gripper arm assembly 2 inside the dispose assembly 1 picks up the stack of delivered sheets and carries them At this time dependin...

Page 156: ...ing and the gripper open close lever with the level tensioner unit A shows a tension spring which is assembled in a direction in which a large load is applied to the tension spring while B shows a tension spring assembled in a direction in which less load is applied 1 Remove the dispose assembly 1 from the finisher main body and loosen the two screws 3 in the gripper arm assembly 2 There is no nee...

Page 157: ...sition a Then remove the gripper arm assembly Caution Before removing the gripper arm assembly be careful not to extend the tension spring FU8 2166 4 Be sure not to lose the tension spring since it is to be used again 3 Remove the two screws 3 loosened in step 2 ...

Page 158: ...ings 5 and pull out the two pins 6 5 Disassemble the gripper arm assembly and replace the portion b with the level tensioner unit 6 Reassemble the parts in reverse order from step 4 Replacement Part FM4 4730 LEVEL TENSIONER UNIT ...

Page 159: ...ooklet in saddle stitch occurred Cause As the tension spring 2 of the edge stopper unit 1 is broken the balance between upper lower stopper is lost and then paper does not stop at the proper position The photo shown below is the broken tension spring 2 Field remedy Prepare the tension spring FU8 2272 to replace according to the steps below 1 Open the front cover of the finisher and pull out the sa...

Page 160: ...2 Pull out auxiliary caster 1 toward the direction indicated with an arrow and pull out the saddle unit toward the direction indicated with an arrow 3 Unlock the stopper 1 of the rail to pull it out about 5cm ...

Page 161: ...crew 3 remove the cable guide 1 from the saddle unit to pull out the saddle unit even more 5 Remove the 4 screws 3 and 1 knob 2 remove the saddle inside cover lower 1 6 Remove the 6 screws 2 and remove the saddle stitcher controller PCB cover 1 ...

Page 162: ...pg 162 7 Remove the 12 connectors 3 to remove the cable 1 form the cable guide 2 8 Remove the 2 connectors 1 and remove the calbe from the 3 wire saddles 2 and from the 3 edge saddles 3 ...

Page 163: ... the 1 connector 2 to remove the cable from the 1 wire saddle 1 10 Remove the 4 screws 2 to remove thrust unit 1 11 Remove the 4 connectors 2 remove the 7 wire saddle 3 remove the 1 reuse band 4 to remove the cable 1 ...

Page 164: ...pg 164 12 Remove the 2 screw 2 to remove the edge stopper unit 1 13 Check the tension spring 1 and replace the broken spring ...

Page 165: ...he hook b Caution Be careful not to twist the hook part a of the tension spring 1 If the hook part of the tension spring 1 is twisted surplus stress will be generated to damage the spring 15 Install in the reverse order from the step of 12 Replacement part FU8 2270 SPRING TENSION ...

Page 166: ...t using Finisher After that when turning ON the Finisher s Main Power SW ON and submitting a job 0CA4 Jam occurs 0CA4 Page Complete time out jam Cause Problem occurs with the Finisher recognition on the DC controller PCB due to the operations in wrong order or Continue Startup operation after power on Even though the Finisher s Main Power SW is turned ON with this condition no proper communication...

Page 167: ...were removed from it Except for jams that occur at the processing tray there is no need to remove sheets of paper from the tray Field Remedy Please instruct the user to remove sheets of paper in accordance with the instructions displayed on the LCD in case of Jam Reference The finisher system software Ver 26 03 SORTER Ver 26 03 and later were modified so that it will not make the device display 0C...

Page 168: ...hen upgrading after MN CONT Ver 40 13 use the combination of versions shown below MN CONT Ver 41 03 LANG Ver 41 03 DC CON Ver 34 01 R CON Ver 22 01 COPY AP Ver 41 04 BOX AP Ver 41 04 SEND AP Ver 41 01 S LNG Ver 30 05 Staple Booklet Finisher D1 SORTER Ver 29 02 SDL STCH Ver 13 02 Symptom 1096 11A1 11A2 11A3 Jam codes due to the faulty finisher software SDL STCH Booklet Fin D1 Inspected by Canon Inc...

Page 169: ...sport motor the motor that runs the lower rollers and green belts may be at fault due to low or no torque How can you check prior to removing motor to help troubleshoot this jam Field Remedy First check and see if there is 120VAC at P5 pins 1 and 4 when the motor is to be running If yes go to next step if no replace Puncher Controller PCB If you read 120VAC at P5 Step 1 turn off unit and unplug Pr...

Page 170: ...ration Unit B1 Field Remedy Check to make sure the drive belt for the Professional Puncher has not been replaced This procedure is only for the imageRUNNER ADVANCE C9075 PRO C9070 PRO C9065 PRO C9060 PRO The reference to the procedure is shown below The belt is only to be changed on the above mentioned products There have been several cases where the procedure was followed for the black and white ...

Page 171: ...l Puncher controller has 3 lite green LED s indicating AC voltage is present and the power on remote signal is being received from the Integration unit Field Remedy In this case the Professional Puncher front door latch mounting screws were loose and tightening the screws corrected the problem The following image shows the latch on the punch door The hook on the main body that the door latch catch...

Page 172: ...e punch path The machine was being setup as a new installation A 1F77 jam is defined as Puncher Unit Time Out jam Field Remedy It was found that the Jumper on the Punch Controller was moved to the wrong position at setup When the Jumper is installed in the correct position the pin at the extreme right of the connector is exposed In this case the pin was exposed on the extreme left When the Jumper ...

Page 173: ...er C1 Case in the field Description When running a hole punch job the first several punched sheets are skewed and the punches are in the middle of the sheet If one sheet is fed to the hole punch paper never reaches the punch die Field Remedy In this case of 1F77 jam the green belts on the inlet side were not rotating All other drive belts driven by M3 Transport Motor were rotating It was found tha...

Page 174: ...orrectly resulting in the peripherals not being level After leveling out the peripherals through adjusting the casters the jam code was resolved Symptom 1F77 jam code When punching Solved by replacing communication cable Pro Puncher C1 Case in the field Description The tech replaced the punch controller and an intermittent jam with Code 1F77 comes up only when punching When it happens the punch al...

Page 175: ...hat is removed from Pro Punch area Before the jam you can hear the rhythm of Pro Punch hesitate and then jam occurs 1152 Inlet Sensor Stationary jam Field Remedy Ensure that front door interlock actuator arm is not loose If there is play in door actuator when Pro Punch is punching the vibration can cut 24VDC that runs thru switch and cause jams Tighten the door actuator so there is no play when gr...

Page 176: ...th ARCNET connection 11B7 Punch Path 3 Sensor S4 Stationary Jam with ARCNET connection 1F07 Reverse Path 2 Sensor RS3 Timing NG Jam with ARCNET connection 1FC2 Timing NG Jam with ARCNET connection 1103 Bypass 1 Sensor RS1 Stationary Jam with ARCNET connection 1164 Punch Path 1 Sensor S2 Stationary Jam with IPC connection 1165 Punch Path 2 Sensor S3 Stationary Jam with IPC connection 1166 Punch Pat...

Page 177: ...brown spring 1 attached to the back gage unit Reference The same symptom occurs when the red spring 2 or the blue spring 3 is detached Field Remedy The surface treatment of the brown spring is changed to the one that brown coating is applied on top of nickel plating which can make the spring difficult to be broken ...

Page 178: ... new brown spring by following the steps below 1 Remove the rear cover of the professional puncher C1 and free the harness 1 1 connector 2 1 wire saddle 3 1 rubber bush 4 2 Remove back gage unit 1 3 screws 2 2 spacers 3 ...

Page 179: ... the spring that was fallen somewhere inside the machine 4 Apply about 1 rice grain size about 40mg of Super Lube grease to the hook 1 of the new spring and attach the spring Replaced Part FC3 6713 BLOWN TENSION SPRING Added Part FY9 6005 GREASE SUPER LUBE ...

Page 180: ...ests showed that the Punch clutch CL1 was not turning on Field Remedy S3 is what tells CL1 to turn on S3 can be checked at J18 on the punch controller for a change of state In this case the sensor was not showing a change of state because it was not plugged in all the way at the sensor Symptom Pro Punch not punching G Case in the field Description Pro Punch not punching after punch controller repl...

Page 181: ...er passed through the delivery assembly enter the Reverse Upper Roller 2 Then when the paper reaches the reverse position the Reverse Motor M14 3 is reversed to feed the paper to the Outer Delivery Roller 4 side When the leading edge of the reversed paper reaches the Outer Delivery Roller 5 the Reverse Detachment Solenoid SL12 6 is turned ON to disengage the Reverse Upper Driven Roller 7 This oper...

Page 182: ...L and select Reverse Detachment Solenoid SL12 3 Go to Service mode Mode List COPIER Function PART CHK Select SL ON and press OK button then check the operation of the Reverse Detachment Solenoid SL12 When an operational sound is made after pressing the OK button the Reverse Detachment Solenoid is correctly working Thus check other factors 4 Open the front cover and pull out the Fixing Feeding Dupl...

Page 183: ...ubject to pressure and deformed as a result of forcefully trying to remove paper When there are nicks b on the rib plate paper may catch on a nick Field Remedy When the symptom occurs prepare the outer paper delivery assembly FM3 7379 000 and perform a replacement by following the steps below 1 Remove delivery options from the main body 2 Remove the 3 screws 1 detach the left upper cover 2 by pull...

Page 184: ...o disconnect the connector 6 and then remove and replace the outer paper delivery assembly 7 FM3 7379 000 4 Reassemble the parts in the reverse order from the step 2 5 Make a test copy and check that a jam does not occur Replaced Part FM3 7379 OUTER PAPER DELIVERY ASSEMBLY ...

Page 185: ...ks properly but a jam occurs check other factors 1 Go to Service mode Mode List COPIER Function PART CHK Enter 7 to MTR and select Duplex Feed Left Motor 2 Go to Service mode Mode List COPIER Function PART CHK Select MTR ON and press OK button then check the operation of the Duplex Feed Left Motor If an operation sound is heard after pressing the OK button the Duplex Feed Left Motor operates norma...

Page 186: ... fixing feed left cover 4 6 Remove 1 connector and remove 4 screws and then replace the duplex feed left motor 7 Reassemble the parts from step 5 in reverse order 8 Make a 2 sided test copy and see if a jam does not occur Replacement Part FK2 7674 MOTOR STEPPING DC Duplex Feed Left Motor ...

Page 187: ...sure cut in serial number in factory Model Countermeasure cut in serial number in factory iR ADV 8205 120V KZT00993 iR ADV 6275 120V NMC02204 iR ADV 8205G 120V KZU00510 iR ADV 6275G 120V NMG00551 iR ADV 8295 120V KZZ01450 iR ADV 6265 120V NML01945 iR ADV 8295G 120V LDV00511 iR ADV 6265G 120V NMQ00566 iR ADV 8285 120V LMZ00940 iR ADV 6255 120V NMU04574 iR ADV 8285G 120V LTA00514 iR ADV 6255G 120V N...

Page 188: ...65 V2 120V iR ADV 8095G V2 120V iR ADV 6065G V2 120V iR ADV 8085 V2 120V iR ADV 6055 V2 120V iR ADV 8085G V2 120V iR ADV 6055G V2 120V iR ADV 8105 120V iR ADV 6075 120V iR ADV 8095 120V iR ADV 6065 120V iR ADV 8085 120V iR ADV 6055 120V iR ADV 8105 PRO V2 230V EUR iR ADV 6075i 230V EUR iR ADV 8095 PRO V2 230V EUR iR ADV 6065i 230V EUR iR ADV 8085 PRO V2 230V EUR iR ADV 6055i 230V EUR iR ADV 8105 2...

Page 189: ...ADV 6065 230V AU iR ADV 8095 230V iR ADV 6055 230V AU iR ADV 8105 V2 220V CN iR ADV 6075 V2 120V TW iR ADV 8095 V2 220V CN iR ADV 6065 V2 120V TW iR ADV 6055 V2 120V TW iR ADV 6075 V2 230V iR ADV 6065 V2 230V iR ADV 6055 V2 230V iR ADV 6075 230V iR ADV 6065 230V iR ADV 6055 230V iR ADV 6075 V2 220V CN iR ADV 6065 V2 220V CN iR ADV 6055 V2 220V CN iR ADV 6075 V2 220V KR iR ADV 6065 V2 220V KR iR AD...

Page 190: ...d the duplexing lower guide 2 2 A deformed hinge fixed plate causes the duplexing lower guide to be out of position leading to the above symptom Service work When the above symptom occurs prepare 2 pieces of new type hinge fixed plate FE3 4463 and follow the steps below to replace the old ones 1 Open the front cover Then turn the fixing feeding unit pressure release lever in the direction of the a...

Page 191: ...ve the fixing assembly 4 Remove the 2 screws and then remove the right fixing feeding cover 5 Remove the screw and then remove the delivery front cover 1 Then remove the fixing feeding unit Caution Be sure to work in a pair for safety reasons 6 Place the fixing feeding unit on packs of paper etc Be sure that they come underneath the side plates of the fixing feeding unit ...

Page 192: ...guide band as a shows for preventing the band from entering inside Caution Once the guide band enters inside it cannot be pulled out 8 Remove the 1 screw 3 and then remove the duplexing lower guide 2 Caution As the duplexing lower guide 2 would fall when the screw is removed be sure not to damage the duplexing lower guide 2 ...

Page 193: ...e correct position A shows an incorrect position whereas B shows the correct position The bushing placed in an incorrect position causes 0108 duplex merging sensor delay jam Also rotate the flapper 5 by hand to be sure it works without any problem 9 Remove the 1 screw 6 to free the cable guide 7 ...

Page 194: ...e 1 Caution As the duplexing lower guide 1 would fall when the screw is removed be sure not to damage the duplexing lower guide 1 11 Remove the 1 E ring 9 at each hinge fixed plate and pull out the guide support shaft 10 Then replace the 2 old type hinge fixed plates 11 C with the new type D ...

Page 195: ...irection shown in below figure E F shows the plate incorrectly attached 12 Reassemble the removed parts in reverse order from the step 10 13 Make test prints in duplex mode and make sure that no jam or paper skew occurs Replacement part FE3 4463 HINGE FIXED PLATE ...

Page 196: ...on Spring of the Reverse Flapper coming off A indicates the Torsion Spring being removed while B indicates a normal status C indicates the Reverse Flapper of when the Torsion Spring was removed while D indicates a normal status Field Remedy 1 Remove the reverse guide from the fixing feeder duplexing assembly 2 Hook the Torsion Spring of the Reverse Flapper on the reverse guide properly to attach t...

Page 197: ...he side registration sensor PS31 3 The side registration detection flag 4 The side registration slider 5 Field Remedy Check operation of the side registration motor M16 by following the steps below If the motor does not operate properly prepare the side registration motor FK2 2069 000 and replace the motor If the motor operates properly but a jam occurs check other factors 1 Go to Service mode Mod...

Page 198: ...ront cover and pull out the fixing feeding duplex unit 4 Remove 1 screw for each of the fixing feed right front upper cover 1 and the fixing feed lever 2 and then detach the covers 5 Remove 2 screws 1 and detach the fixing feed right front cover 2 Then remove 3 screws 3 and detach the fixing feed left cover 4 6 Remove 1 screw 1 and then remove the handle stopper 2 ...

Page 199: ...ation slider 3 after checking how these parts are mounted remove 1 connector 4 1 wire saddle 5 and 2 screws 6 and then replace the side registration motor 7 9 Reassemble the parts from step 7 in reverse order 10 Make a 2 sided test copy and see if a jam does not occur Replacement Part FK2 2069 MOTOR STEPPING DC M16 WG8 5848 PHOTO INTERRUPTER GP1A173LCS0F PS31 FC8 7295 FLAG SIDE REGISTRATION DETECT...

Page 200: ... front cover is open while the photo B shows the fixing duplex feeding assembly is removed Field Remedy Check the mounting state of the link on the left deck merging solenoid SL11 and the flapper When the left deck merging solenoid does not operate prepare the left deck merging solenoid FM4 0889 000 and replace the part 1 Open the front cover and pull out the fixing duplex feeding assembly 2 Look ...

Page 201: ...ration sound is heard after pressing the OK button the left deck merging solenoid operates normally and has no problem so please check other factors If the operation sound is not heard go to the step 6 6 Re open the front cover and pull out the fixing duplexing feeder assembly 7 Remove the 1 screw and then remove the fixing feed right front cover upper 8 Push the bearings on both sides inward hold...

Page 202: ...r 1 and the 2 screws 2 and then remove the fan duct 3 10 Disconnect the 1 connector 1 remove the 3 screws 2 and then remove the ETB motor 3 11 Disconnect the 1 connector 1 remove the 1 screw 2 and then remove the ETB cleaning unit 3 ...

Page 203: ... is removed at the step 12 the parts appear as shown in the photo below Free the harnesses from the 4 wire saddles 1 and remove the 2 screws 2 While removing the left deck merging solenoid 3 disconnect the 1 connector 4 under the solenoid and then replace the left deck merging solenoid 14 Reassemble the parts from the step 12 in reverse order 15 Make a 2 sided test copy from the left deck and see ...

Page 204: ... Stationary Jam 0104 Writing Judging Sensor Delay Jam Cause Pieces of paper a was not removed completely when jamming paper was removed Due to the pieces of paper a remained in the vertical entrance guide jam occurred again Field Remedy When the symptom occurs remove the pieces of paper by following the steps below 1 Open the front cover Turn the fixing feed unit pressure release lever 1 in the di...

Page 205: ...l out the fixing feed unit until it stops Be careful not to touch the surface of the ETB unit to remove the pieces of paper 3 Push and return the fixing feed unit turn back the pressure release lever and close the front cover 4 Make test copies Make sure that jamming doesn t occur ...

Page 206: ...scription 0094 Jam occurred upon picking up paper from feeder and the Jam Code remained to be displayed even after performing jam clear 0094 All paper jamming detection sensors in the paper feeding path Cause The Registration Sensor sheet A was caught in the jammed paper upon jam clear causing the double stick tape B attaching the Registration Sensor to peel off resulting in the Jam Code remaining...

Page 207: ...vice Mode I O Status of paper presence Leading Edge Position Sensor SR22 COPIER I O FEEDER P003 2 1 Delivery Sensor PCB5 COPIER I O FEEDER P004 0 0 Read Sensor 2 SR5 COPIER I O FEEDER P004 1 0 Read Sensor 1 PCB4 COPIER I O FEEDER P004 2 0 Delay Sensor SR4 COPIER I O FEEDER P004 6 0 Post separation Sensor 3 PCB2 COPIER I O FEEDER P004 7 0 Delay Sensor is described as Feed Sensor in Service Manual T...

Page 208: ...s the stacked originals were not separated by the separation roller driven by the torque limiter 1 of the feeder Accordingly the symptom occurred Reference In order to support such paper the special torque limiter is required which has further improved separation performance Field Remedy In order to support such paper having low separation performance prepare the special torque limiter FE3 4556 00...

Page 209: ...pg 209 1 Open the feeder cover and remove 3 screws to remove the inner cover 1 2 Remove 2 springs 1 3 Remove 2 resin rings 1 and 2 bushings 2 to remove the pickup roller unit 3 ...

Page 210: ... lower 2 5 Remove 2 screws 1 to remove the separation roller unit 2 6 Remove the torque limiter 1 and install the black marked torque limiter FE3 4566 000 The photo shows the torque limiter that is fitted in the product at the factory and has the red mark ...

Page 211: ...e is fitted on the feeder with a serial number earlier than the following serial numbers Be sure to prepare the red marked torque limiter Model Serial Duplex Color Image Reader C1 INCH A GAQ00001 Duplex Color Image Reader C1 A GAR00001 Duplex Color Image Reader C1 INCH AB GAU00001 Color Image Reader C1 INCH A GAL00004 Color Image Reader C1 INCH A HTZ10000 Color Image Reader C1 INCH AB GAN00001 Col...

Page 212: ...inal b A shows the positions of the pre separation plate 2 and the original b before the original pickup tray is lifted B shows the positions of the pre separation plate 2 the original b and the ruler 1 after the original pickup tray is lifted 13 According to the distance c select the type of the arm sensing sheet c is from 0 to 1 5mm Arm Sensing Sheet A 1 c is from 1 5 to 3mm Arm Sensing Sheet B ...

Page 213: ...o add Arm Sensing Sheet Caution The arm sensing sheet A comes with the arm sensing sheet B as the arm sensing sheet set FM4 9078 000 14 Remove 2 springs 1 15 Remove 2 resin rings 1 and 2 bushings 2 to remove the pickup roller unit 3 ...

Page 214: ...m sensing sheet to the paper surface sensor flag so as to fit it to the arm sensing sheet attachment reference lines a 17 Remove 2 screws 1 to remove the pickup guide lower 2 18 Remove 2 screws 1 to remove the separation roller unit 2 ...

Page 215: ...aft 2 20 Draw a scribed line b on the marked line a on the separation roller pressure adjustment plate 21 Loosen the screw fixed with the red adhesive move the marked line a in the direction d by 0 5 scale mark of the adjustment plate c and fix the screw again ...

Page 216: ...iter FC8 5907 000 23 Reassemble the parts in reverse procedure from step 19 to step 14 Then put the inner cover and close the feeder cover 24 Place originals on the original tray and scan or copy to make sure that pickup operation has no problem Replacement parts FE3 4556 LIMITER TORQUE FC8 5907 LIMITER TORQUE FM4 9078 ARM SENSING SHEET SET ...

Page 217: ...Reader Unit C1 US HUE37631 Duplex Color Image Reader Unit C1 EUR HUF19927 Duplex Color Image Reader Unit C1 Others HUG11540 Caution When removed accordion or folded bent jammed originals the symptom occurred due to the turned up sheet 2 of the registration guide 1 Field Remedy Prepare the new type of the registration guide FL2 9670 000 in which the measure against sheet turns up has been taken and...

Page 218: ... old type A and new type B of the registration guide The pictures below show the old type C and new type D of the paper feed guide 1 Remove the front cover 1 and the rear cover 2 2 Unscrew the 2 screws 1 to remove the left side cover 2 ...

Page 219: ...e band 1 and the connector 2 4 Detach the E ring 1 attached on the front side of the feeder cover and the Open Close cover stopper 1 2 5 Unscrew the 1 screw 1 to remove the guide pin 2 of the feeder cover and the feeder cover ...

Page 220: ... close guide lower 1 and unscrew the 2 screws 2 to remove the registration inner guide 3 7 Unscrew the 2 screws 1 to detach the registration guide 2 Caution When attaching parts attach the new type of the registration guide ...

Page 221: ...pg 221 8 Unscrew the 2 screws 1 to detach the Paper feed guide assembly 2 2 9 Detach the plastic E ring attached to the shaft of the Paper feed guide assembly 1 with fingers ...

Page 222: ...de assembly 1 to remove the Paper feed guide assembly 1 3 Attach the new type of the Paper feed guide assembly 1 and then put the release arm 1 and the bushing 2 back in place 12 Reassemble the parts removed in the reverse order from the step 10 Replacement Parts FL2 9670 GUIDE REGISTRATION FL2 9671 GUIDE PAPER FEED ...

Page 223: ...ermistor 2 THM4 is displaying 0 degree C E001 0004 Fixing Assembly high temperature error hardware detection Abnormal temperature difference among the Thermistors was detected E001 0010 Fixing Assembly high temperature error Turning OFF and then ON the power without clearing the error Field Remedy In this case the problem was solved by replacing the Fixing Sub Thermistor 2 THM4 as it was disconnec...

Page 224: ...re was the problem in PUNCH IF the system of Professional Puncher Integration Unit B1 prior to ver 11 01 Field Remedy Upgrade PUNCH IF the system of Professional Puncher Integration Unit B1 to ver 11 01 or later Caution When upgrading to PUNCH IF Ver 11 01 or later pay attention to the combination of the versions Symptom E503 0003 mainly on installation Case in the field Description The E503 0003 ...

Page 225: ...munication between the Integration Unit Professional Puncher Professional Puncher Integration Unit B1 Field Remedy While working on the Professional Puncher C1 the technician inadvertently moved the service switch to the Service position The switch was moved to the Normal position and all power cycled to correct the error The following image shows the location of the service switch in the Professi...

Page 226: ...wer Supply is open Replacing FU101 did not fix the error code The following images show the location of the 24V DC Power Supply FU101 and connector J101 on the rear side of the Integration Unit Confirmed 24 VDC is missing from the 24V DC Power Supply at connector J201 pin 3 Confirmed 2 3 VDC is present at the 24V DC Power Supply at connector J201 pin 1 The following image shows the location of con...

Page 227: ...Through Copies When Using The ADF Duplex Color Image Reader Unit C1 G Description There are lines through copies when using the ADF Field Remedy The two covers shown below have dust collection tape adhered to them and after many scans through the feeder they get full At this point the tape will no longer collect the paper dust The paper dust will then float around in the DADF and eventually make i...

Page 228: ... causing a black line are delivered together with the scanning original therefore there will be no black line with the next original Field Remedy Text density adjustment when adjusting image density Service Mode COPIER Adjust AE AE TBL and select 3 Setting range 1 to 9 default 5 Setting of the sharpness level on the image Service Mode COPIER Option IMG MCON SHARP and select 1 Setting range 1 to 5 ...

Page 229: ... scanning direction b Black band b appears on one or both sides Duplex Color Image Reader Unit C1 US HUE28221 HUE35897 Duplex Color Image Reader Unit C1 EUR HUF16312 HUF19454 Duplex Color Image Reader Unit C1 CN HVC00034 HVC00056 Duplex Color Image Reader Unit C1 OTHER HUG11028 HUG11326 Cause On the scanner unit 1 inside of the DADF the light blocking sheet 3 attached on the mirror spring 2 comes ...

Page 230: ... later than the above serial numbers the light blocking sheet is not attached because fault was no longer found on images Field Remedy Follow the steps below and remove the light blocking sheet in both front and rear Caution Do not remove the light blocking sheet on units with serial numbers earlier than the number listed above Faulty image may occur due to surface treatment of the mirror spring ...

Page 231: ...hen open the open close guide lower 2 Remove the screw 2 pcs the connector 1 pc and the wire saddle 2 pcs and then remove the delivery guide lower 3 Remove the screw 2 pcs and turn the registration inner guide in the direction of an arrow ...

Page 232: ...ove the screw 2 pcs and the connector and then remove the scanner in the direction of an arrow Caution Do not touch the scanner unit with hands other than the both edge where the unit is set to the guide Especially be careful not to touch the scanner unit PCB and the mirror ...

Page 233: ... 233 6 Remove the screw 1 2 pcs and the wire saddle 2 3 pcs and then remove the LED unit 3 7 While holding the mirror spring circled in red lightly peel off the light blocking sheet 4 2 pcs on both sides ...

Page 234: ...l off the light blocking sheet a little Next hold the peeling part securely with your fingers and peel off the light blocking sheet completely Make sure there is no unpeeled label left Adhesive deposit is acceptable A is a sample of the peeled sheet 8 Attach the parts in the reverse order from step 6 ...

Page 235: ...ckside of paper when printing Model Serial Model Serial iR A 8105 V2 120V HMU11727 iR A 8105 V2 230V EUR HMW01246 iR A 8105G V2 120V HMV10046 iR A 8095 V2 230V EUR HNC01175 iR A 8095 V2 120V HNA12706 iR A 8085 V2 230V EUR HNK01518 iR A 8095G V2 120V HNB10074 iR A 8105 V2 230V HMX00760 iR A 8085 V2 120V HNG11034 iR A 8095 V2 230V HND00762 iR A 8085G V2 120V HNH10092 iR A 8085 V2 230V HNL00555 iR A ...

Page 236: ...r and adhere to the fixing roller 4 This toner is called as offset toner 5 Offset toner is removed by the cleaning web However a part of the offset toner 5 was escaped through the cleaning web and transferred to the pressure roller 2 at paper 3 to paper 3 interval The offset toner transferred to the pressure roller 2 was then heated up and adhered to a the backside of the paper 3 which caused the ...

Page 237: ...the part A shows the old type claw stopper unit fixing sub thermistor 2 holder B shows the new type rear claw stopper unit C shows the old type static charge eliminator assembly and D shows the new type static charge eliminator assembly The additional diodes are shown in the red circle FC9 8847 Lower fixing duct Model Serial Model Serial iR A 8105 V2 120V HMU11498 iR A 8105 V2 230V EUR HMW01234 iR...

Page 238: ...d the pressure roller is adjusted and the pressure roller side is positively charged which prevents the toner with negative potential from adhering generation of the offset toner to the fixing roller Field Remedy 1 Turn off the main power SW and open the front cover to pull out the fixing feed unit 2 Open the feed unit 1 and remove the 2 screws 2 to detach the fixing assembly Caution Be careful no...

Page 239: ...Remove the connector the edge saddle and the screw to detach the old type rear claw stopper unit fixing sub thermistor 2 holder 4 Replace the old type with the new type rear claw stopper unit FM3 7350 000 to which the diodes are installed 4 Remove the 2 screws to detach the fixing front cover 5 and remove the handle 6 by sliding to the rear side ...

Page 240: ...ew to detach the fixing upper cover 7 6 Remove the 2 screws to open the fixing cleaning web cover 8 Caution Since the fixing cleaning web cover is engaged hold the cover to remove the screws 7 Remove the fixing cleaning web 9 ...

Page 241: ... the static eliminator inside of the fixing assembly when detaching it 9 Release the harness from the wire saddle edge saddle and re use band Disconnect the 3 connectors and remove the 3 screws to detach the fixing drive unit 10 Hold the fixing upper unit since it is engaged to remove the 2 screws and the 2 fixing pins ...

Page 242: ...s from the wire saddle Disconnect the 6 connectors 12 Separate the fixing upper unit from the fixing lower unit 13 Remove the stepped screw 11 and binding screw 12 from the separated lower unit and take out the fixing inlet guide ...

Page 243: ...ve the 2 screws to detach the pressure roller static eliminator 16 Remove the 2 claws and the boss to detach the fixing duct Replace the old duct with the new type lower fixing duct FC9 8847 000 E is the old type fixing duct whereas F is the new type ...

Page 244: ... the correct direction G shows the web installed in the correct direction whereas H shows the wrong direction When installing the fixing cleaning web if the web is brand new be sure to tightly wind the web around the web take up roller until the green line on the web disappears from view Even when the web has been used make sure to tightly wind the web to install it Replacement Parts FM3 7350 CLAW...

Page 245: ...ion Cause In the process of the Professional Puncher C1 punching holes on paper the puncher feeds the paper up to the punch area and stops feeding once to punch holes During the process the drive roller was performing idle rotation on paper and the same soil on the surface of the drive roller was found on the paper Field Remedy Follow the steps below to clean the soiled drive roller 1 Open the fro...

Page 246: ...he idle roller assembly 5 of the Professional Puncher C1 and dismount the bushings 7 at the front and rear sides Be sure to pull the idle roller assembly to the front while tilting it and remove the spring 8 at the rear of the idle roller assembly ...

Page 247: ...ng it The drive roller rotates by rotating the knob 4 Mount the idle roller assembly Caution When mounting the idle roller assembly be sure to hang the spring on the flat side b of the roller shaft 5 Mount the Professional Puncher C1 to the option of the main body 6 Make a test copy with the puncher and ensure that there is no roller marks on the paper ...

Page 248: ... to the direction of both edges As the machine feeds the trailing edge the image distorted and fixed This causes lines on the image Field Remedy 1 Set the following user mode Settings Registration Function Settings Common Print Settings Thin Plain Paper Printing Priority Settings Quality Priority Reference When Quality Priority is set the temperature difference between the center and edges of the ...

Page 249: ...aning Brushes that contact with the Duplex Right Roller and the Duplex Outlet Roller Paper dust and toner accumulated in these brushes gradually attach to the surface of the Registration Front Roller via fed paper Then when the paper stops at the Registration Roller due to registration control the rotating Registration Front Roller rubs the paper so soils corresponding to the roller width occur at...

Page 250: ...tration Unit 2 Open the Duplex Path 3 Remove the 2 screws and release the claw to remove the Fixing Feed Cover 1 4 Disconnect the connector free the harness from the Wire Saddle remove the 2 screws and release the protrusion to remove the duct on the right 5 Disconnect the connector free the harness from the 2 Harness Guides and the Wire Saddle and remove the 2 screws to remove the duct on the lef...

Page 251: ...om the 4 Wire Saddles and the Edge Saddle disconnect the 11 connectors remove the 3 screws and release the 2 claws to remove the Duplex Driver PCB and the Mounting Base 7 Remove the 2 E rings Timing Belt 2 Pulleys and 2 Parallel Pins ...

Page 252: ...ge PCB Unit Upper Cover then lift it upwards to remove it 10 Disconnect the 3 connectors free the harness from the Wire Saddle and remove the 2 screws 11 Release the 2 hooks by sliding the Transfer High Voltage PCB Unit in the direction of the arrow 1 then slide it in the direction of the arrow 2 to remove it ...

Page 253: ...eps 13 Free the harness from the 2 Wire Saddles disconnect the connector and remove the screw to remove the Fan Unit 14 Pull the Duplex Right Roller and remove the shaft at the rear Note Points to note at work Do not damage the surfaces of the Duplex Right Roller and the Duplex Outlet Roller The bearing at the front and the bushing at the rear of the Duplex Right Duplex Outlet Roller Shaft are not...

Page 254: ...aft from the Fixing Feed Unit Side Plate Then move it in the direction of the arrow and remove it through the opening on the top of the Fixing Feed Unit 16 Remove the Duplex Outlet Roller in the same way as the Duplex Right Roller removal procedure shown in steps 13 and 14 ...

Page 255: ...ushes are attached with lint free paper moistened with alcohol 19 Remove the paper placed on the Duplex Path and clean the entire perimeter of each of the 4 rollers with lint free paper moistened with alcohol while rotating the roller by hand 20 Attach new 4 Cleaning Brushes with reference to the upper right of the plate where they are going to be attached ...

Page 256: ... the removed parts in reverse order 23 Open the Right Door and the Right Left Cover 24 Clean the entire perimeter of each of the 2 rollers and Registration Front Roller with lint free paper moistened with alcohol while rotating the roller by hand Note When rotating the roller by hand be sure not to touch the surface of the roller but to hold a side face ...

Page 257: ...y Upper Roller C and the Stack Delivery Lower Roller D and toner on the paper on the Stack Delivery Upper Roller side stick to the lower paper Reference This symptom occurs more frequently when paper having higher friction coefficient is used It is assumed that when a mixture of sheets of coated paper and sheets of plain paper is used toner on the plain paper stick to the coated paper thereby soil...

Page 258: ... sample of the marks a which appeared on the image on LTR size paper 279mm x 216mm using the folding feature Cause When using the booklet function or folding function the paper is fed to the vertical path assembly Then by the pull rollers 1 made of sponge lightly touching the surface of the paper the paper is sent to the saddle process tray The pull rollers were rolling without actually touching t...

Page 259: ...o estrangement rollers 1 Remove the front door and then take the saddle handle unit out from the Booklet Finisher D1 2 Remove the four screws 1 and take out the delivery cover and the two jam release knobs 2 3 Remove the five screws 1 and the delivery cover 2 ...

Page 260: ...pg 260 4 Open the saddle right guide The picture shows that the saddle right guide opens 5 Remove the two screws 1 and the connector cover 2 6 Remove the connector 1 ...

Page 261: ...ove the two screws 1 and the saddle stapler assembly 2 8 Remove the two screws 1 of the estrangement roller 9 Remove the retaining ring 1 placed on the front of the estrangement roller drive shaft and the bearing 2 ...

Page 262: ...ngement roller drive shaft and the pully guide 2 11 Remove the estrangement rollers while sliding out the estrangement roller drive shaft toward the rear and replace them 12 Assemble them in reverse order from Step 10 Replacement Parts FL3 2010 ROLLER ESTRSNAGEMENT 2 pcs ...

Page 263: ...ment for this machine and the type of the media so that such complaints were received Service work Change the setting values of the user mode following the procedure below and explain to the customer about the change of the setting values of the printer driver for print out then check if the problem of too fine line has been improved 1 Go to Settings Registration Function Settings Printer Printer ...

Page 264: ... printer driver to the customer and check if this setting will improve the issue of too fine line Go to Printer Driver Property Finishing Advanced Settings and change the Line Refinement to Printer Default 3 With the above printer driver settings print out the image data pointed out to check if the symptom is improved ...

Page 265: ...machine and the type of the media so that such complaints were received Service work Change the setting values of the user mode following the procedure below and explain to the customer about the change of the setting values of the printer driver for print out then check if the problem of too fine line has been improved 1 Go to Settings Registration Function Settings Printer Printer Settings Custo...

Page 266: ...e printer driver to the customer and check if this setting will improve the issue of too fine line Go to Printer Driver Property Quality Advanced Settings and change the Line Refinement to Printer Default 3 With the above printer driver settings print out the image data pointed out to check if the symptom is improved ...

Page 267: ...is machine and the type of the media so that such complaints were received Service work Change the setting values of the user mode following the procedure below and explain to the customer about the change of the setting values of the printer driver for print out then check if the problem of too fine line has been improved 1 Go to Settings Registration Function Settings Printer Printer Settings Cu...

Page 268: ...prove the issue of too fine line 2 1 Go to Printer Driver Property Finishing Advanced Settings and change the Line Refinement to Printer Default 2 2 Go to Printer Driver Property Finishing Advanced Settings and change the Special Fine Line Processing to Mode 1 or Mode 2 3 With the above printer driver settings print out the image data pointed out to check if the symptom is improved ...

Page 269: ... light image and extremely narrow thin lines in the area in a red circle a Cause This machine precisely reproduces thin lines However light image extremely narrow thin lines may occur when copying printing depending on operating environment or paper types Service work Follow the steps below to perform the work 1 To improve Light image or Extremely narrow thin lines check if Copy screen Options Den...

Page 270: ...is executes potential control using the setting value changed in Step a 1 a 4 Output and check the image in question If the light image improves the work is completed When faulty images such as foggy image or smeared image occur go to a 5 a 5 Decrease the dark area target potential ofst VD entry in VD OFST by 10 in Service Mode Mode List COPIER Adjust VCONT a 6 Go to Service Mode Mode List COPIER ...

Page 271: ...ER Test PG and enter 5 in TYPE Output a halftone test print 2 Check the density of the test print at the front side and the rear side Go to either step below according to the density a When the image density at the front side is high A a 1 Turn the resin screws 1 and 2 360 degrees clockwise to adjust the height of the primary charging wire Caution Since uneven density might occur be sure to adjust...

Page 272: ...a test print again to see the density When the density at the rear side is high execute steps b 1 and b 2 until the density becomes even and then go to Step 3 3 Clean the corona wire in Service Mode Mode List COPIER Function CLEANING WIRE CLN 4 In Service Mode Mode List COPIER Function DPC and select DPC Enter 1 and press OK button 5 Turn OFF ON the main power so that the potential control is exec...

Page 273: ...re transfer charging assembly If the symptom does not improve after cleaning replace the pre transfer charging wire Reference The following parts of the pre transfer charging assembly are the parts to be periodically replaced in every 500 000 prints Replace the parts depending on the number of prints Pre transfer Charging Wire FB4 3687 Pre transfer Charging Wire Cleaner FL2 0462 Pre transfer Charg...

Page 274: ...ck image came out light or black line appeared or image came out partially light The sample images below include the test prints PG TYPE7 solid black and PG TYPE1 grid pattern Solid black image is shown only at the leading edge Black image is light and only shown partially Grid pattern is partially light ...

Page 275: ...eloping bias did not apply Reference The photo shows iR ADV6000 series iR ADV8000 series do not have the roller bias plate 2 Caution When holding the developing assembly be careful not to touch the developing bias plate Field Remedy 1 Open the front cover and remove the inner cover 2 Turn the lock lever of the pre transfer assembly Developing engagement release lever 1 clockwise a to release the d...

Page 276: ...pg 276 4 Replace the developing bias plate 1 or adjust it so that the gap 1 becomes 2 7 mm 5 Reassemble the parts from step 3 in reverse order Replacement part FC8 9588 PLATE CONTACT ...

Page 277: ...nnector poor contact the defective transfer H V PCB Inspected by Canon Inc Description Overall light image on solid black image or partially void image occurred in Field cases The followings are sample images printed with solid black original PG TYPE7 Overall image is lightly coated with toner Partially void image ...

Page 278: ...r having poor contact between the H V contact point torsion spring 1 of ETB and the contact plate 2 of the Fixing Feed unit B Poor contact of the connector 1 of the Transfer H V PCB poor contact of the intermediate connector 2 the loosened screw 3 which fixes the Transfer H V wire harness or the defective Transfer H V PCB 4 ...

Page 279: ...ase springs at both sides of the rail and then further pull out the fixing feed unit until it stops 3 Remove the 1 screw and then detach the fixing feed right front cover 4 Check if foreign objects are mixed in or if there is poor contact between the H V contact point torsion spring 1 of ETB and the contact plate 2 of the Fixing Feed unit If the position of the H V contact point torsion spring FC9...

Page 280: ...pg 280 B Check the Transfer H V PCB and the intermediate connector 1 Lift the ETB unit in the direction of the arrow 2 Disconnect the 2 connectors 3 Set the ETB unit back ...

Page 281: ... check that the 2 positioning pins a are inserted Insert the fixing pin 1 into the front side of the registration unit and fix the unit with the screw Insert the pin c into b on the fixing feed duplexing unit When installing the registration unit be sure to follow the order to attach the screws as shown in the figure below ...

Page 282: ...the cover 7 See if there is a poor contact of the connector 1 of the Transfer H V PCB or of the intermediate connector 2 Also check if the screw 3 which fixes the Transfer H V wire harness is loosened If poor contact of the connectors or the loosened screw is found re attach them appropriately If there is no problem with them then go to the next step to replace the Transfer H V PCB ...

Page 283: ...re saddle 2 remove the 1 wire clamp 3 4 projections 4 and then remove and replace the transfer high voltage PCB 5 9 Reassemble the parts in the reverse order from the step 6 Replacement Parts FC9 7854 SPRING TORSION FC9 5698 PLATE CONTACT FM4 1095 TRANSFER H V PCB ASS Y ...

Page 284: ...trusion b of the fixing shutter 2 into the groove a of the fixing shutter drive gear front The figure A shows the correct relative position of the fixing shutter drive gear front and the fixing shutter Meanwhile if the fixing shutter is mounted to wrong position as shown in the figure B the fixing shutter is deformed and come in contact with the fixing roller 3 As a result the load to drive the fi...

Page 285: ...ng two points when mounting the fixing assembly a Be careful not to damage the inner delivery sensor flag b When installing the fixing assembly be sure that the inner delivery sensor flag passes through the cut off of the fixing outlet guide 2 Remove 2 screws and detach the fixing front cover And then remove the wire saddle the edge saddle the reuse band 3 connectors and 3 screws to remove the fix...

Page 286: ...or the shutter drive gear rear 4 Rotate the shutter drive gear rear with fingers and align the cut off of the gear with the position of a hole in the sheet metal part And then fix the shutter drive gear rear with the fixing pin that was removed in the step 3 ...

Page 287: ... the shutter drive gear front 6 Rotate the shutter drive gear front with fingers and align the cut off of the gear with the position of a hole in the sheet metal part And then fix the shutter drive gear front with the fixing pin that was removed in the step 5 ...

Page 288: ...n Make sure to restore the fixing pin for the shutter drive gear front to the the original position in the step 5 after removing it in the step 6 If the fixing pin is not restored to the original position turning on the main power will cause E840 0001 Make sure to restore the fixing pin for the shutter drive gear rear to the original position in the step 3 after removing it in the step 4 If the fi...

Page 289: ...re cut in serial number in factory for bottle cam Model Countermeasure cut in serial number in factory Model Countermeasure cut in serial number in factory iR ADV 8205 120V KZT00974 iR ADV 8205 PRO 230V EUR KZV00723 iR ADV 8205G 120V KZU00510 iR ADV 8295 PRO 230V EUR LFA00720 iR ADV 8295 120V KZZ01410 iR ADV 8285 PRO 230V EUR LTN00838 iR ADV 8295G 120V LDV00511 iR ADV 8205 230V KZW00526 iR ADV 828...

Page 290: ...ry Model Countermeasure cut in serial number in factory iR ADV 8205 120V KZT00993 iR ADV 8205 PRO 230V EUR KZV00732 iR ADV 8205G 120V KZU00510 iR ADV 8295 PRO 230V EUR LFA00727 iR ADV 8295 120V KZZ01431 iR ADV 8285 PRO 230V EUR LTN00849 iR ADV 8295G 120V LDV00511 iR ADV 8205 230V KZW00528 iR ADV 8285 120V LMZ00936 iR ADV 8295 230V LMU00543 iR ADV 8285G 120V LTA00514 iR ADV 8285 230V LTZ00511 iR AD...

Page 291: ... the teeth of the Gears may break Thus when the Operator Lever 2 is forcibly turned while the Gear has been damaged the operating force is not properly transferred which also causes breakage of the Operator Lever 2 Cause 2 Because of the accuracy issue of the Bottle Cam 2 which holds the Toner Bottle 1 the Toner Bottle was unable to be mounded as the position was incorrect when it was inserted int...

Page 292: ... Replace the Bottle Cam A with the new type Bottle Cam FL3 7929 000 B to which a Retainer a has been added b Replace the old type A Drive Gear and Parallel Pin with the new type B Old Type A New Type B Part Number GEAR BEVEL 26T 48T 1 GEAR BEVEL 13T 48T 4 FU0 0055 000 GEAR 32T 2 GEAR BEVEL 16T 5 FU0 0054 000 PIN PARALLEL 14mm 3 PIN PARALLEL 20mm 6 XD9 0293 000 ...

Page 293: ...ow to Close side and close the Pre transfer Charging Shutter Caution When reassembling the Main Body after completion of service work make sure to open the Pre transfer Charging Shutter by moving the lever to the OPEN side 4 Remove 2 pins and 2 torsion springs to remove the Upper Front Cover Assembly Caution The torsion springs differ between the left and right Be careful not to mix up the left an...

Page 294: ...ion Toner can be accumulated in the Toner Receptacle Tray Therefore be careful not to spill toner Toner Receptacle Tray has a protrusion When attaching the Toner Receptacle Tray be sure to fit the protrusion into the groove of the plate a Replacement procedure of the Bottle Cam a 1 Remove 4 screws 1 Move the Bottle Cam 2 and the Bottle Box 3 to the left Detach the Bottle Box from the Rail Guide ...

Page 295: ... place the Guide c under the Bottle Box coming under the Guide b of the Main Body The mounting plate for 2 screws has a boss a When attaching the Bottle Cam be sure not to position the screw hole of the Bottle Cam onto the boss a There is no boss in b a 2 Remove the E ring 1 and the bottle stopper to detach the Bottle Cam 3 from the Bottle Box 4 and attach the new type Bottle Cam in reverse order ...

Page 296: ...rocedure of 13T 48T Bevel Gear 16T Bevel Gear and Parallel pin b 1 Remove the screw and then detach the connecting drive unit b 2 Slide out the Fixing Feeder Duplexing Assembly from the Main Body Then remove the screw and the protrusion to remove the Left Front Cover Caution After sliding out the Fixing Feeder Duplexing Assembly from the Main Body place a sheet of paper on the ETB unit for protect...

Page 297: ...irection of the arrow b 6 Remove the 2 connectors 1 4 screws 2 and the hook a to remove the Hopper Assembly Caution When attaching the Hopper Assembly to the Main Body be sure to follow the order from 1 to 4 in the figure below to tighten the screws ...

Page 298: ...e Drive unit from the Hopper Assembly The following photos A and B were taken from different angles b 9 Remove 3 screws 1 to separate the Bottle Drive unit b 10 Remove the old type 32T Gear and the Parallel Pin 14 mm long 1 Replace them with the new type 16T Bevel Gear 2 and the Parallel Pin 20 mm long 3 The photo shows the state that the new type 16T Bevel Gear is attached ...

Page 299: ...13T 48T Bevel Gear and 16T Bevel Gear b 13 Mount the Operator Lever on the Bottle Drive unit with a screw b 14 As in the photo A butt the Bottle Cam 1 against the Bottle Stopper 2 while manually turning the Bottle Cam 1 At the same time as in the photo B mount the Operator Lever 3 and the Bottle Drive unit 4 which have been assembled in Step b 13 on the Hopper assembly Mount the parts while the Op...

Page 300: ...ight and the Operator Cover b 16 Check that the Bottle Cam 2 and Bottle Box 3 work smoothly by turning the Operator Lever 1 to set release the Toner Bottle position for several times b 17 Reassemble the parts from Step b 6 through Step b 1 as well as from Step 6 in reverse order in steps in common Replacement Parts FU0 0055 GEAR BEVEL 13T 48T FU0 0054 GEAR BEVEL 16T XD9 0293 PIN PARALLEL FL3 7929 ...

Page 301: ...oduction discontinuance iR A 8085G V2 120V production discontinuance iR A 8105 V2 230V production discontinuance iR A 8085 V2 230V AU production discontinuance iR A 8095 V2 230V production discontinuance iR A 8105 120V production discontinuance iR A 8105 230V EUR production discontinuance iR A 8095 120V production discontinuance iR A 8095 230V EUR production discontinuance iR A 8085 120V productio...

Page 302: ...right door hinge 2 from the old type A to the new type B to compensate the tilt of the right door 1 Prepare the new type right door hinge B FM1 B154 and perform the work following the below a Procedure to replace the right door hinge ...

Page 303: ...e new type B instead 5 Attach the right door 1 to the main body 6 Check the below 2 points A and B A See if the right door 1 becomes half locked or not B When the right door 1 becomes half locked see if it is properly detected as a door open error 7 Turn on the main body and open the right door 1 8 While pushing the designated area b of the right door 1 close the right door 1 slowly until the face...

Page 304: ...involuntarily i e half locked state go to the step 11 11 Check if the main body detects the half lock of the right door 1 as a door open error and the error message Close the upper right cover is displayed If the error message is displayed there is no problem and go to the step 12 However if the error message is not displayed the right door 1 is retained to the main body and the main body is in op...

Page 305: ...nge B to the right by 1 scale mark c as shown in the below figure Then tighten the 2 screws 7 Caution Pay attention not to let the sheet metal part 8 ride onto the 2 bosses 9 4 Attach the right door 1 to the main body 5 Repeat the procedure from the above step 6 to 10 of the Procedure to replace the right door hinge for several times If the right door 1 does not get half locked or proper detection...

Page 306: ...ft side However if the half locked state of the right door 1 is not improved even after the sheet metal part 8 was slided by 1 scale mark c then it is suspected that the cause of the half locked state is located elsewhere than the right door hinge Also excessive slide of the sheet metal part 8 may bring about some other adverse effects Therefore the slide amount of the sheet metal part 8 must be l...

Page 307: ...mmand Workstation 3 Wait at least 60 seconds after the patch has been imported before proceeding 4 From either Command Workstation or the imagePASS U1 LCD choose Shut Down then Reboot System 5 When the server comes to an idle state wait at least 60 seconds then print a configuration page Once printed verify the Update Information section contains patch number 1 1BMIKH Caution Install this patch to...

Page 308: ...iliary guide does not come off the tray auxiliary guide front rear HP sensors when the tray auxiliary guide motor has been driven for 3 seconds E583 8002 The tray auxiliary guide front rear HP sensor does not detect the tray auxiliary guide when the tray auxiliary guide motor has been driven for 3 seconds Cause The position of the tray auxiliary guide is detected by the sub guide flag 1 and photo ...

Page 309: ...rform the steps 1 to 5 below by referring to Service Manual 1 Remove the staple unit 2 Remove the tray 1 3 Remove the grate shaped lower guide 4 Remove the stapler drive unit 5 Remove the processing tray unit 6 Remove the 4 screws and then remove the dispose tray rear 7 Remove the screw 1 and then move the shaft 2 in the alignment plate to keep it away from the bushing plate ...

Page 310: ... keep the photo sensor away from the plate remove the screws 6 and 7 that fix the sub guide holder 5 found at the rear and then remove the sub guide holder found at the rear Remove the sub guide holder found at the front too by performing the same steps Reference The photo C shows the sub guide holder found at the front and the photo D shows the sub guide holder found at the rear ...

Page 311: ... following the steps in the reverse order Caution When mounting the shaft that was removed in the step 7 fit the shaft in place so that the hook of the alignment section is correctly hooked on the plate The photo E shows the state that the hook is not hooked while the photo F shows the state that the hook is correctly hooked Replaced Parts FC9 3081 010 FLAG SUB GUIDE 2 pcs ...

Page 312: ... S128 was blocked One of the two sensor actuator return springs was detached and would not allow the actuator to return properly creating a sensor blocked condition When S128 is blocked the stapler operation is suspended without an error of any kind Check that the springs are mounted properly Other possibilities may include wiring to S128 or S128 itself The stapler will have to be removed in order...

Page 313: ...pg 313 3 S128 actuator s front spring 4 S128 actuator s rear return spring ...

Page 314: ...ishing settings as Group to the printer driver Also with the printer driver UFRII Ver 20 80 or later the control of the finishing settings is changed to the operation to prioritize application For this reason Group setting on the application side is prioritized over Staple Collate which was set up on the printer driver side so that staple was not performed Field Remedy To workaround this issue cha...

Page 315: ...t and during parts replacement work No Location Cleaning Timing 1 Hopper Assembly During visit 2 Pre Transfer Charging Assembly During visit 3 Registration Assembly During visit 4 Fixing Entrance Guide Assembly During visit 5 Pre Registration Guide Assembly During visit 6 AP Kit Separation Claw Separation Claw Holder and plate When AP Kit is removed and inserted 7 Guide to insert AP Kit When AP Ki...

Page 316: ... cover assembly the toner bottle mount area b and the lower front cover assembly c are soiled with toner be sure to wipe off the toner Point When cleaning the upper front cover assembly a the toner bottle mount area b and the lower front cover assembly c be sure to check for contamination of the dustproof filter d When it is contaminated replace the dustproof filter FC8 9564 ...

Page 317: ...ransfer charging assembly If toner is adhered to the upper part a and the lower part b of the pre transfer charging assembly be sure to wipe off the toner Point If a large amount of toner is accumulated on the top surface of the pre transfer charging assembly check for soil around the developing assembly and clean the soil as needed ...

Page 318: ...ure to perform cleaning during the visit Cleaning Location Check for toner soil on the upper part a of the registration assembly as well as on the magnetic sheet b and the plastic sheet c which face the surface of the ETB If any soil is found clean it ...

Page 319: ...pg 319 Fixing Entrance Guide Assembly Cleaning Timing Be sure to perform cleaning during the visit Cleaning Location Clean the area a of the fixing entrance guide ...

Page 320: ...e to perform cleaning during the visit Cleaning Location Clean the paper feed path a and the registration front roller b in the pre registration guide assembly Point Particularly soil adhesion tends to appear in the area c near the pre registration guide assembly ...

Page 321: ... the lower part of AP Kit Works related to AP Kit removal The drum edges are cleaned at every 250 thousand sheets The entire drum surface is cleaned at every 300 thousand sheets The drum cleaning blade movement is reversed at every 300 thousand sheets 1 sided The drum front rear side seals are replaced at every 500 thousand sheets The drum separation claws are replaced at every 500 thousand sheets...

Page 322: ...nserted Caution Be careful not to drop the dowels during cleaning Works related to AP Kit removal The drum edges are cleaned at every 250 thousand sheets The entire drum surface is cleaned at every 300 thousand sheets The drum cleaning blade movement is reversed at every 300 thousand sheets 1 sided The drum front rear side seals are replaced at every 500 thousand sheets The drum separation claws a...

Page 323: ...the pre transfer charging assembly Cleaning Location Wipe off the toner adhered to the lower part a of the developing assembly Particularly soil adhesion tends to appear in the edge portions b of the developing assembly Point When cleaning the lower part of the developing assembly be sure to clean the developing assembly guide mount ...

Page 324: ...ated on the top of the pre transfer charging assembly Cleaning Location Wipe off the toner adhered to the developing assembly guide mount a Point When cleaning the developing assembly guide mount be sure to clean the lower part of the developing assembly the pre transfer charging assembly and the registration assembly as well ...

Page 325: ...to the shoulder bolts after 200 000 punch cycles There are some kinds of puncher dies but there are mainly two ways of oiling Suppose that they are called Type A and Type B here How to check the counter of the part puncher die and lubricate the die for each type are described as follows Checking the counter of the part puncher die Check the appropriate counter value of the part puncher die in the ...

Page 326: ... next to pins Do not overlubricate or use spray lubricant Depress the pin guide so the punch pins protrude through the bottom plate and wipe clean Oil from the die may blemish the first few punched sheets after oil has been applied Keep test copying until clean copies can be made Caution Do not apply the oil to the felt marked with the red line Oiling Procedure for Shoulder Bolts Apply Super Lube ...

Page 327: ...arrows Do not overlubricate or use spray lubricant Depress the pin guide so the punch pins protrude through the bottom plate and wipe clean Oil from the die may blemish the first few punched sheets after oil has been applied Keep test copying until clean copies can be made Oiling Procedure for Shoulder Bolts Apply Super Lube to the shoulder bolts and springs as shown below after 200 000 punch cycl...

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