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Canon imagePROGRAF GP-300, Online Manual

The Canon imagePROGRAF GP-300 user manual is a comprehensive guide that ensures a seamless experience with your printer. Obtain a quick manual download, free of charge, from manualshive.com to unleash the printer's full potential. Optimize your printing tasks with step-by-step instructions provided in this manual.

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Remove a Jammed Sheet
Remove Jammed Paper (Paper Feed Slot)
Roll paper cannot be inserted into the Paper Feed Slot
Roll Paper Remains/Lacks under Quantity Management
Cannot load sheets
Paper is not cut straight
Paper is not cut
Cutter Blade Does Not Work While Cutting Is in Progress
The size of clear film cannot be detected
Margins are wide
When printing on roll paper, the printed surface becomes scratched

Printing Does Not Start

Printer Suddenly Stopped Working for Some Reason
The Data lamp on the Operation Panel does not light up
The printer does not respond even if print jobs are sent
"Preparing the ink system." is displayed
"Agitating the ink" is displayed
Message Is Displayed and Borderless Printing Fails

The Printer Stops During a Print Job

Printing stops and an error message is displayed
The printer ejects blank, unprinted paper

Cannot Print over Network

Cannot Connect Printer to Network
Cannot Print over TCP/IP Network
Cannot Print over Bonjour networks

Cannot Find Printer on Network

Cannot Find Printer During Setup
Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen
Searching Printer by IP Address or Host Name During Setup
Cannot Find Printer while Using Wi-Fi
Cannot Find Printer while Using Wired LAN
Cannot Print Using AirPrint

Installation Problems

Removing Printer Software
Taking Time to Setup Process (Windows)
Failed to Printer Driver Installation (Windows)

Other Problems

Printer does not turn on
If the Printer Makes a Strange Sound
Messages advising to check the maintenance cartridge are not cleared
Printer consumes a lot of ink
Ink Level Detection

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Summary of Contents for imagePROGRAF GP-300

Page 1: ...GP 300 GP 200 GP 5300 GP 5200 Online Manual English ...

Page 2: ...es 50 Stand 51 Roll Holder Set 53 Printing procedure 54 Turning the Printer On and Off 55 Loading and Printing on Rolls 57 Loading and Printing on Sheets 60 Printing in Windows 62 Printing from macOS 64 Canceling print jobs 65 Canceling Print Jobs from the Control Panel 66 Canceling Print Jobs from Windows 67 Canceling Print Jobs from macOS 69 Pausing Printing 70 Pausing Printing 71 Handling and U...

Page 3: ... Manually 101 Keeping Track of the Amount of Roll Paper Left 102 Specifying the Amount of Extension for Borderless Printing 105 Specifying the Ink Drying Time 107 Specifying the Cutting Method for Rolls 109 Cutting the Leading Edge of Roll Paper Automatically 114 Reducing Dust from Cutting Rolls 116 Detecting Roll Paper was Replaced While the Power was Off 118 Handling sheets 119 Loading Sheets in...

Page 4: ... Start up Remote UI 196 Changeable Setting Items Using Remote UI 199 Security 201 LAN settings 202 Setting Passwords using Remote UI 204 Registering Printer s Root Certificate to Web Browser for SSL Communication 206 Registering Printer s Root Certificate to Local Computer for SSL Communication 210 Generating Server Certificate 216 Setting Mail Server 219 Receiving Printer Status by E mail 221 Mig...

Page 5: ...tments for Better Print Quality 269 Adjusting the Print Head 270 Adjusting the Print Head 271 Adjusting Line Misalignment 272 Automatic Adjustment to Straighten Lines and Colors 276 Manual Adjustment to Straighten Lines and Colors 278 Troubleshooting Paper Abrasion and Blurry Images 280 Adjusting Feed Amount 282 Adjusting Feed Amount 283 Selecting Feed Amount Adjustment Method 284 Automatic Bandin...

Page 6: ...ntenance Functions from Your Computer macOS 335 Opening Remote UI for Maintenance 336 Cleaning the Print Heads 337 Printing a Nozzle Check Pattern 340 Cleaning the Printer 341 Cleaning the Printer Exterior 342 Cleaning Inside the Top Cover 343 Other Maintenance 347 Preparing to Transfer the Printer 348 Reinstalling the Printer 351 Firmware update 356 Specifications 357 Specifications 358 Print Are...

Page 7: ...ing Contrast 416 Scaled Printing 418 Printing to Oversized Paper Sizes 421 Setting Paper Dimensions Custom Size 423 Set a Custom Size Roll Width 425 Print Area 428 Printing without Edges Based on the Scenarios 430 Printing without Margins to Match Roll Paper Width 431 Printing Full Size without Margins 433 Three sided Borderless Printing on Roll Paper 435 Printing Hanging and Horizontal Banners La...

Page 8: ...n Preview before Printing 486 Registering a Changed Printing Profile 487 How to Open the Printer Driver Setup Dialog 489 Page Setup Dialog 490 Print Dialog 491 Updating Media Information in Printer Driver 493 Correcting Media Information in Printer Driver When Printer Used in Shared Environment 495 Confirm the Printer Paper Information 496 Setting Accounting Information 497 Set a PIN Code for Prin...

Page 9: ...ng Pending Jobs 534 Printing Security Print Jobs 536 Deleting Print Jobs 538 Printing Saved Jobs 540 Deleting Saved Jobs 542 Moving Saved Jobs 544 Advanced Print Job Operations 545 Saving Print Jobs Sent from Sources Other than Printer Driver 546 Printing without Saving Jobs in Common Job Box 548 Setting Passwords for Personal Job Boxes 549 Naming Personal Job Boxes 550 Printing List of Saved Jobs...

Page 10: ...straight 586 Paper is not cut 588 Cutter Blade Does Not Work While Cutting Is in Progress 589 Dent in the Tip of Paper 590 The size of clear film cannot be detected 591 Printer Keeps Ejecting the Roll Paper 592 Margins are wide 595 When printing on roll paper the printed surface becomes scratched 596 Printing Does Not Start 597 Printer Suddenly Stopped Working for Some Reason 598 The Data lamp on ...

Page 11: ...rk 642 Cannot Connect Printer to Network 643 Cannot Print over TCP IP Network 644 Cannot Print over Bonjour networks 645 Cannot Find Printer on Network 646 Cannot Find Printer During Setup 647 Cannot Proceed beyond Printer Connection Screen Connect Cable Screen 651 Searching Printer by IP Address or Host Name During Setup 653 Cannot Find Printer while Using Wi Fi 656 Cannot Find Printer while Usin...

Page 12: ...2 679 1021 680 1024 681 1041 682 1051 683 1052 684 1054 685 1056 686 1057 687 1058 688 1061 689 1200 690 1201 691 1210 692 1213 693 1214 694 1300 695 1306 696 1317 697 1322 698 1323 699 1324 700 1401 701 1403 702 1408 703 1409 704 140A 705 140B 706 140C 707 ...

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Page 16: ...2 6702 813 6820 814 6900 815 6901 816 6902 817 6910 818 6911 819 6920 820 6921 821 6930 822 6931 823 6932 824 6933 825 6940 826 6941 827 6942 828 6943 829 6944 830 6945 831 6946 832 7050 833 7051 834 7052 835 8200 836 9000 837 9110 838 B20A 839 ...

Page 17: ...B510 840 ...

Page 18: ...ust be observed for safe operation Important Instructions including important information that must be observed to avoid damage and injury or improper use of the product Be sure to read these instructions Note Instructions including notes for operation and additional explanations Basics Instructions explaining basic operations of your product Note Icons may vary depending on your product Touch ena...

Page 19: ... S A and licensed to Canon Inc Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk Inc and or its subsidiaries and or affiliates in the USA and or other countries QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other countries USB Type C is a trademark of USB Implementers Forum The Mopria word mark and the Mopria Logo are registered and or unregist...

Page 20: ...form shall mean the preferred form for making modifications including but not limited to software source code documentation source and configuration files Object form shall mean any form resulting from mechanical transformation or translation of a Source form including but not limited to compiled object code generated documentation and conversions to other media types Work shall mean the work of a...

Page 21: ... 4 any medium with or without modifications and in Source or Object form provided that You meet the following conditions 1 You must give any other recipients of the Work or Derivative Works a copy of this License and 2 You must cause any modified files to carry prominent notices stating that You changed the files and 3 You must retain in the Source form of any Derivative Works that You distribute ...

Page 22: ... all other commercial damages or losses even if such Contributor has been advised of the possibility of such damages 9 Accepting Warranty or Additional Liability While redistributing the Work or Derivative Works thereof You may choose to offer and charge a fee for acceptance of support warranty indemnity or other liability obligations and or rights consistent with this License However in accepting...

Page 23: ...STITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 3 Cambridge Broadband Ltd copyright notice BSD Portions of this code are copyright c 2001 ...

Page 24: ...S PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCURE...

Page 25: ...isclaimer in the documentation and or other materials provided with the distribution Neither the name of Cisco Inc Beijing University of Posts and Telecommunications nor the names of their contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPR...

Page 26: ...that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 Neither the name of Apple Inc Ap...

Page 27: ...THER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE LEADTOOLS Copyright C 1991 2009 LEAD Technologies Inc CMap Resources Copyright 1990 2009 Adobe Systems Incorporated All rights reserved Copyright 1990 2010 Adobe Systems Incorporated All rights reserved Redistribution and u...

Page 28: ...MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE Copyright 2000 Computing Research Labs New Mexico State University Copyright 2...

Page 29: ...ifornia Berkeley Copyright c 1981 2000 The Regents of the University of California All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form mus...

Page 30: ...nt in parts or full form without having to pay us royalty free usage o You may not pretend that you wrote this software If you use it or only parts of it in a program you must acknowledge somewhere in your documentation that you have used the FreeType code credits We specifically permit and encourage the inclusion of this software with or without modifications in commercial products We disclaim al...

Page 31: ...works thereof for any purpose and to authorize others to exercise some or all of the rights granted herein subject to the following conditions o Redistribution of source code must retain this license file FTL TXT unaltered any additions deletions or changes to the original files must be clearly indicated in accompanying documentation The copyright notices of the unaltered original files must be pr...

Page 32: ...ect special incidental or consequential as a result of the reproduction modification distribution or other use of the TWAIN Toolkit JSON for Modern C Copyright c 2013 2017 Niels Lohmann Permission is hereby granted free of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation t...

Page 33: ...right c 2014 Kenneth MacKay All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of con...

Page 34: ...CT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE ISC License Copyright c 2013 2017 Frank Denis j at pureftpd dot org Permission to use copy modify and or distribute this software for any purpose with or without fee is hereby granted provided that the above copyright notice and this per...

Page 35: ...s list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither name of Intel Corporation nor the names of its contributors may be used to endorse or promote products derived from this software without spe...

Page 36: ...ut limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Software and to permit persons to whom the Software is furnished to do so subject to the following conditions The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIN...

Page 37: ...llowing disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation or other materials provided with the distribution Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWAR...

Page 38: ...Basic Operation Printer Parts Printer Parts Optional accessories Printing procedure Canceling print jobs Pausing Printing 38 ...

Page 39: ...Printer Parts Printer Parts Front Side Top Cover Inside Roll Paper Cover Inside Carriage Ink Tank Cover Inside Operation Panel Optional accessories Stand Roll Holder Set 39 ...

Page 40: ...Printer Parts Front Side Top Cover Inside Roll Paper Cover Inside Carriage Ink Tank Cover Inside Operation Panel 40 ...

Page 41: ... Guide When loading the sheets move the guide to match the paper size D Paper Alignment Line A white line for alignment of paper E Ink Tank Cover Open this cover to replace the ink tank See Ink Tank Cover Inside F Operation Panel Use this screen to operate the printer and check the printer status See Operation Panel G Release Lever When releasing the Paper Retainer push this lever back H Output Gu...

Page 42: ...ses such as head cleaning is absorbed Replace the cartridge when it is full J Maintenance Cartridge Cover Open this cover to replace the maintenance cartridge K Stand A stand that holds the printer Equipped with casters to facilitate moving it See Stand 42 ...

Page 43: ...es Furthermore hold the left and right of these parts when moving the printer with a stand C Wired LAN Connector Connect an Ethernet cable to this port The lamp is lit if the Ethernet cable is connected correctly and communication is possible between the computer and printer D USB Port Connect a USB cable to this port The printer is compatible with Hi Speed USB connections 43 ...

Page 44: ...cale serves a key role in detecting the carriage position D Carriage Shaft The Carriage slides along this shaft E Carriage Moves the print head The carriage serves a key role in printing See Carriage F Cleaning Brush When cleaning inside the printer under the top cover use this brush to sweep away paper dust on the platen G Cutter Blade A round bladed cutter for automatic paper cutting 44 ...

Page 45: ...de A Slide Guide Move the roll holder along this guide B Roll Holder Slot Slide the roll holder into this slot C Holder Stopper Secure the roll on the roll holder with this part D Roll Holder Load the roll on this holder 45 ...

Page 46: ...ipped with ink nozzles The carriage serves a key role in printing B Print Head Locking Cover Secures the print head C Angle Adjustment Lever Fine tunes the line misalignment when printing D Print Head Lock Lever Lock print head locking cover 46 ...

Page 47: ... Tank Cover Inside A Ink Tank Cartridges of ink in various colors B Ink Tank Lock Lever A lever that locks the ink tank in place and protects it Lift and press down the lever when replacing an ink tank 47 ...

Page 48: ... Touch Screen Shows printer menus as well as the printer status and messages You can select menu items and display buttons by gently touching the screen with your fingertip Home Screen Menu Composition F Status lamp Flashing white During printing this lamp flashes when the printer is receiving or processing print jobs Otherwise this lamp flashes when the print job is paused or the printer is updat...

Page 49: ...restore the display press the buttons on the operation panel or touch the touch screen When Operation panel lock is enabled touch screen operations are invalid For details on Operation panel lock see Changeable Setting Items Using Remote UI 49 ...

Page 50: ...Optional accessories Stand Roll Holder Set 50 ...

Page 51: ...owing Stand can be used with the printer GP 300 GP 5300 Printer Stand SD 33 GP 200 GP 5200 Printer Stand SD 24 Stand Parts A Stand A stand that holds the printer It is equipped with casters to facilitate movement 51 ...

Page 52: ... be locked securely When moving the printer be sure to unlock the 4 casters If you move it while the locking casters are locked the floor may become scratched Note For instructions on how to use the basket see Using the Basket Depending on the product a stand may not be provided 52 ...

Page 53: ...holder with both 2 inch and 3 inch paper cores However if using 3 inch core roll paper attach the 3 inch paper core attachment See Loading Rolls on the Roll Holder GP 300 GP 5300 Roll Holder Set RH2 35 GP 200 GP 5200 Roll Holder Set RH2 28 Roll Holder for 2 and 3 inch paper cores 3 Inch Paper Core Attachment 2 53 ...

Page 54: ...Printing procedure Turning the Printer On and Off Loading and Printing on Rolls Loading and Printing on Sheets Printing in Windows Printing from macOS 54 ...

Page 55: ... operation panel and then Starting the system Please wait momentarily appears When startup is finished the printer enters standby mode The printer will not enter standby mode in the following situations Take action as necessary The top cover is open Close the top cover The ink tank cover is open Close the ink tank cover The print head is not installed Replacing the Print Head 55 ...

Page 56: ...ug it during a print job This may damage the printer 1 Make sure no print jobs are in progress 1 While the Status lamp is flashing the printer is running The color of the lamp indicates the following states If the Status lamp is flashing orange check the message on the operation panel and take action as necessary If the Status lamp is flashing white the printer is printing receiving data etc Turn ...

Page 57: ...ng before cutting the roll set Drying Time in the printer driver See Specifying the Ink Drying Time Once you have used all the paper on a roll clean the platen If the platen inside the top cover becomes dirty it may soil the underside of paper See Cleaning Inside the Top Cover 1 Turn the printer on See Turning the Printer On and Off 1 2 Load a roll on the roll holder See Loading Rolls on the Roll ...

Page 58: ...mount to Barcodes specify the roll length after selecting the media type See Specifying the Paper Length 5 Complete settings in the printer driver for the type of paper and other details 5 How to Open the Printer Driver Setup Window Windows How to Open the Printer Driver Setup Dialog macOS 6 Send the print job 6 Printing in Windows Printing from macOS 58 ...

Page 59: ...Start printing Important Do not move the release lever during printing 59 ...

Page 60: ...mation List Borderless printing is not supported on sheets 1 Turn the printer on See Turning the Printer On and Off 1 2 Load the sheet See Loading Sheets in the Printer 2 3 Complete settings in the printer driver for the type of paper and other details 3 How to Open the Printer Driver Setup Window Windows How to Open the Printer Driver Setup Dialog macOS 4 Send the print job 4 Printing in Windows ...

Page 61: ...Important Do not move the release lever until instructions guidance for removing the paper are displayed Moving the release lever during printing will cause printing to stop 61 ...

Page 62: ...itions 2 After confirming that the printer is selected in the dialog box click Print or OK to start 2 printing Note The appearance of the dialog box varies depending on the software application In most cases the dialog box includes basic printing options and enables you to choose the printer specify the range of pages number of copies and so on Example Print dialog box displayed by the application...

Page 63: ...s for enlarged or reduced printing and borderless printing You can open the printer driver dialog box from the application software or from the operating system menu For details see How to Open the Printer Driver Setup Window Windows or How to Open the Printer Driver Setup Dialog macOS 63 ...

Page 64: ...e Printer on a Network macOS Important During this setup process the printer will not be listed among available printers if it is off or disconnected Printing from the application software 1 In the application software select Print from the File menu to display the dialog box for 1 printing conditions Note This dialog box includes basic printing options and enables you to choose the printer specif...

Page 65: ...Canceling print jobs Canceling Print Jobs from the Control Panel Canceling Print Jobs from Windows Canceling Print Jobs from macOS 65 ...

Page 66: ... printer operation varies depending on the current status You press the Stop button before printing starts Pressing the Stop button before printing starts displays a confirmation message To cancel the print job select Yes You press the Stop button during printing Pressing the Stop button during printing displays a confirmation message To cancel the print job immediately select Yes 66 ...

Page 67: ... display the printer window 1 Note You can proceed from the folder for configuring the printer settings in the OS you are using For example in Windows 7 open the Devices and Printers window from the start menu and double click the printer icon 2 Right click the job to cancel and select Cancel 2 3 If job to be canceled is not shown in printer window that is if print data has already been 3 received...

Page 68: ...Note The screen may differ slightly depending on the model you are using 68 ...

Page 69: ...inter icon in the Dock to display the printer window 1 2 Either click for the job to cancel printing or select the job to cancel printing and then click 2 Delete to delete the job Note If the job to be canceled is not shown in the printer window that is if the print data has already been received by the printer you can cancel printing from the operation panel on the printer or from Remote UI For d...

Page 70: ...Pausing Printing Pausing Printing 70 ...

Page 71: ...ecuted To restore normal operation after pausing printing set Pause printing to Disable Note In the following cases the status is cleared even if you do not set Pause printing to Disable When paper is advanced If you changed the media type from the paper settings display area 1 Tap Jobs on Home screen during printing 1 Note If the Home screen does not appear press the HOME button 2 Tap Pause print...

Page 72: ...ng Rolls on the Roll Holder Loading Rolls in the Printer Changing the Type of Paper Specifying the Paper Length Removing the Roll from the Printer Removing Rolls From the Roll Holder Remove Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Amount of Extension for Borderless Printing Specifying the Ink Drying Time Specifying the Cutting Meth...

Page 73: ...ets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet Specifying the Ink Drying Time Basket Using the Basket Adding Editing Media Information 73 ...

Page 74: ...Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information 74 ...

Page 75: ... etc Note For instructions on using paper not included in the Paper Information List see Using Paper Other Than Genuine Paper and feed confirmed Paper Method of Updating Supported Paper Paper that is supported by the printer may be newly released on the Canon website To use newly released paper register the latest paper information on the printer with the Media Configuration Tool See Updating pape...

Page 76: ...aximum Printable Length 59 feet 18 m depends on the OS and application Thickness 3 mil 0 07 mm to 31 mil 0 8 mm 1 Borderless printing may not be available depending on the media type For details on media types that can be used for borderless printing see Paper Information List 2 You can perform borderless printing without specifying Roll paper width recommended for it As opposed to standard border...

Page 77: ... mil 0 07 mm to 31 mil 0 8 mm Note For details on non standard sizes see Setting Paper Dimensions Custom Size Windows or Setting Paper Dimensions Custom Size macOS Borderless printing is not supported on sheets 77 ...

Page 78: ...ee Paper Information List After loading the paper in the printer select the media type in the operation panel and printer driver and then perform the printing For the media type you can select easily from existing settings or you can create and use settings for the paper you are using Printing Using Existing Settings You can print easily by selecting from existing settings provided in the operatio...

Page 79: ...ttings Note For an overview of the media types see Types of Paper For instructions on selecting the media type with the operation panel see Types of Paper For instructions on selecting the media type with the printer driver see How to Open the Printer Driver Setup Window Windows or How to Open the Printer Driver Setup Dialog macOS Choosing General Purpose Paper Settings These settings anticipate a...

Page 80: ...ype to the operation panel and printer driver For details on Media Configuration Tool refer as follows Media Configuration Tool Guide Important For details on how to select the added media type in the operation panel see Changing the Type of Paper You can select the media type to be used in printing from Media Type in the Main sheet Windows or Quality Media macOS in the printer driver For details ...

Page 81: ...For details on the procedure for applying the Media Information File refer to the following Media Configuration Tool Guide Important If you are using the Media Configuration Tool the new Media Information File is downloaded automatically when released on the Canon website A computer connected to the Internet is required to download the Media Information File 81 ...

Page 82: ...e Roll Holder Remove Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Amount of Extension for Borderless Printing Specifying the Ink Drying Time Specifying the Cutting Method for Rolls Cutting the Leading Edge of Roll Paper Automatically Reducing Dust from Cutting Rolls Detecting Roll Paper was Replaced While the Power was Off 82 ...

Page 83: ...e careful not to soil the printing surface This may affect the printing quality We recommend wearing clean cloth gloves when handling rolls to protect the printing surface Cut the edge of the roll paper if it is uneven dirty or has tape residue Otherwise it may cause feeding problems and affect the printing quality Be careful not to cut through any barcodes printed on the roll Align the edges of t...

Page 84: ...r stopper from the roll holder 2 If using 3 inch core paper align 3 inch paper core attachment tabs A with roll holder holes 2 B and insert firmly 3 With leading edge of roll paper facing forward as shown insert Roll Holder from right side of 3 roll Insert firmly until roll paper touches flange A of roll holder 84 ...

Page 85: ...er by dropping the roll holder may be damaged 4 If using 3 inch core paper align 3 inch paper core attachment tabs A with holder stopper 4 holes B and insert firmly 5 Insert holder stopper from left into roll holder as shown and then while holding in position 5 B push firmly until holder stopper flange A touches roll paper Lock the holder stopper lever C by rotating it towards 85 ...

Page 86: ...86 ...

Page 87: ...e Cleaning Inside the Top Cover 1 Tap Load paper or Replace paper on the Home screen of the operation panel 1 Note If the Home screen does not appear tap the HOME button 2 Tap Load roll paper 2 Note If any paper has been advanced that will not be used a message is shown requesting you to remove it After following the instructions on the screen to remove the paper go to the next step 3 Positioning ...

Page 88: ...resting ledge 4 B At this time position the holder as shown in the illustration so that the R label C on the roll holder flange is aligned with the R label D on the printer Note For the procedure for attaching the roll paper to the Roll Holder see Loading Rolls on the Roll Holder 88 ...

Page 89: ...until the holder is loaded in the roll holder slot Be careful not to pinch your fingers between the slide guides B and the roll holder shaft C when loading rolls Important If the leading edge of the roll paper is cut crooked or folded it may not be fed correctly Cut the leading edge of the roll paper with scissors or the like and straighten it Load the roll paper so that it is not loaded in the op...

Page 90: ...der 7 After paper feeding has started do the following operations based on the Manage 7 remaining roll amount setting and the barcode printed on the roll paper see Keeping Track of the Amount of Roll Paper Left When selecting Disable or Warning message only in Manage remaining roll amount A menu for selecting the media type appears on the operation panel Operate the operation panel and select the ...

Page 91: ...od for Rolls When selecting the media type on the operation panel make sure the media type set in the printer driver and the media type loaded on the printer match Note For details on media types that you can select see Paper Information List 8 Holding it at the positions indicated close the roll paper cover 8 Note Cut the edge of the roll after the paper is advanced if it is soiled or if there ar...

Page 92: ...ype of paper the margins and the size of printed images may vary depending on the type of paper used If margins and the size of images are not as you expected adjust the paper feed amount See Adjusting Feed Amount Rolls and sheets have different printing areas and sheets having a larger bottom margin than rolls See Print Area Changing the Type of Paper Note When you load roll paper a menu for sele...

Page 93: ...hen the release lever is operated the settings automatically return to the last selected media type Using the Same Type of Paper Regularly Configure this setting so that current media type settings will be automatically selected when you load the same type of paper later 1 Tap Setup on Home screen of operation panel 1 Note If the Home screen does not appear press the HOME button 2 Tap Printer sett...

Page 94: ...pe of paper specified by the print job If a barcode is printed on the roll paper and you have set Manage remaining roll amount to Barcodes in the operation panel menu the media type setting is updated to match the media type specified by the barcode To change the media type setting see Changing the Type of Paper 94 ...

Page 95: ...oll Paper Left 1 Tap paper settings display area on Home screen of operation panel 1 Note If the Home screen does not appear press the HOME button 2 Tap Paper settings 2 3 Tap Advanced 3 4 Tap Roll length change default 4 5 Enter roll paper length 5 Specify the roll length as follows 1 Tap the numerical input field 1 2 Tap the keypad appearing on the operation panel enter the roll paper length and...

Page 96: ...panel 1 Note If the Home screen does not appear press the HOME button 2 Tap Remove paper 2 3 Tap Yes 3 The roll is rewound Important If Manage remaining roll amount is set to Barcodes in the operation panel menu a barcode is printed on the leading edge of the roll paper Do not remove the roll before the barcode is printed You will be unable to keep track of the amount of roll paper left See Keepin...

Page 97: ...5 Using both hands rotate the roll holder toward the back to rewind the roll 5 6 Hold roll holder by its flanges A and remove from roll holder slot 6 97 ...

Page 98: ...ng Rolls From the Roll Holder 7 Holding it at the positions indicated close the roll paper cover 7 Note To load new roll paper in the printer at this point see Loading Rolls in the Printer Clean inside the top cover before loading paper See Cleaning Inside the Top Cover 98 ...

Page 99: ...er lever A towards to release the lock and while holding it in 1 position B remove holder stopper from the roll holder 2 Remove roll holder from roll paper 2 3 To remove 3 inch paper core attachment press tabs A inward and remove attachment 3 roll holder Side 99 ...

Page 100: ...tore the roll in the original bag or box away from high temperature humidity and direct sunlight If paper is not stored properly the printing surface may become scratched which may affect the printing quality when you use it again 100 ...

Page 101: ...the HOME button 2 Tap Feed Cut 2 3 Tap or touch Advance and Rewind to move roll paper forward or back 3 Note Tapping Advance or Rewind moves the roll paper approximately 0 04 inch 1 mm Touching Advance or Rewind moves the roll paper until you release the key If Cannot advance the paper any further appears on the operation panel release the key 4 Tap OK when you have determined position of roll pap...

Page 102: ...a printed barcode the media type and remaining amount are automatically detected after the roll paper is loaded The barcode will be cut off after it has been read Important If the barcode on the roll is not detected enter the type and length of paper on the operation panel The length of the paper at this time can be set in Roll length change default Setting the Default Value of the Amount of Roll ...

Page 103: ...de When you select Barcodes in Manage remaining roll amount and if you feed roll paper on which no barcode is printed such as new roll paper the screen to enter the roll paper length remaining amount appears In this screen the length remaining amount of default value appears If the length is not correct tap the screen and enter a correct length When you want to change the length remaining amount o...

Page 104: ...ode is not printed The time to display warning message can be set in Roll amount warning settings If you increase the level in Roll amount warning settings the warning message appears sooner Important If the type of paper is not selected correctly the amount of roll paper left may not be estimated correctly When using the types of paper which are not displayed on Paper Information List set the pap...

Page 105: ... of sufficient width Specifying Amount of Extension for Paper with recommended width Specifying Amount of Extension for Paper of sufficient width For more information on a paper width recommended for borderless printing see Paper Sizes Specifying Amount of Extension for Paper with recommended width 1 Tap paper settings display area on Home screen of operation panel 1 2 Tap Paper settings 2 3 Tap A...

Page 106: ... Paper of sufficient width clean the platen regularly Cleaning Inside the Top Cover 1 Tap paper settings display area on Home screen of operation panel 1 2 Tap Paper settings 2 3 Tap Advanced setup 3 4 Tap Extension for borderless printing 4 5 Tap Paper of sufficient width 5 6 Select the adjustment value 6 Note The larger the set adjustment value the wider the printed range After setting we recomm...

Page 107: ...ouches the print surface on which the ink is not dry the paper surface may become scratched or soiled or the paper surface may rub when the paper falls and the surface may become soiled To wait for the ink to dry without allowing printed materials to fall after printing set Cutting mode on the printer menu to Eject cut See Specifying the Cutting Method for Rolls The ink drying time for sheets can ...

Page 108: ...e between pages Specify the waiting time between printing one page and ejecting the paper If there is a next page it will be printed after the ink drying time has elapsed Set on your Computer Refer to the followings for how to set from your computer Main Tab Description Windows Advanced Paper Settings macOS 108 ...

Page 109: ...to avoid damage to the paper Also you can prevent paper that has not dried from dropping by visually checking the ink has dried and then cutting the paper After printing tap Cut paper and cut the roll paper on the cutter blade Printer Setting Tap paper settings display area Paper settings Advanced Cutting mode Eject cut Driver Setting Automatic Cutting Yes See Cutting Roll Paper after Printing Win...

Page 110: ...set selection in Cutting mode for some types of paper For this paper we recommend keeping the preset cutting mode If documents printed using Automatic Eject or manual cutting are short rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection This may create a wider bottom margin in some cases Cut rolls manually in the following cases Eject when the pa...

Page 111: ...he printed document from the bottom edge to prevent it from dropping tap 7 Cut paper to cut the roll paper Manual when using media that cannot be cut with the cutter blade Note Once the following step has been performed the procedure can be started from step 8 the next time Printing the second and subsequent times Printing after replacing with the same type of paper 1 Tap paper settings display ar...

Page 112: ... Detect recommended 7 Print the job 7 The printer stops advancing the paper after printing 8 Tap Advance paper 8 Roll paper is fed to the specified cut position and then automatically stopped 9 Cut the roll paper manually with scissors or the like 9 10 Tap OK 10 After the roll is rewound it stops automatically Paper cutting to have the roll cut at your specified position 1 Tap Feed Cut on Home scr...

Page 113: ... screen does not appear press the HOME button 2 Tap or touch Advance or Rewind to feed roll paper to desired cutting position 2 3 Tap Cut paper 3 4 Tap Yes 4 After the roll paper is cut it is rewound automatically 113 ...

Page 114: ...e leading edge precut length see Paper Information List On Input Length The amount to cut from the leading edge of paper is specified in the operation panel The amount to cut from the leading edge can be specified in the range of lengths displayed in the operation panel The range of lengths differs according to the media type Note The amount to cut from the leading edge of paper cannot be set shor...

Page 115: ...Home screen does not appear press the HOME button 2 Tap Paper settings 2 3 Tap Advanced 3 4 Tap Trim edge first 4 5 Tap desired Trim edge first settings 5 This setting takes effect the next time you load a roll 115 ...

Page 116: ...ing to the media type Important Do not set Cut dust reduction to ON for paper that wrinkles easily such as Plain Paper or lightweight paper If not cut properly the paper may jam Borderless printing is not available when Cut dust reduction is set to ON When performing borderless printing set Cut dust reduction to OFF Follow these steps to set Cut dust reduction to ON 1 Tap paper settings display ar...

Page 117: ...5 Tap ON 5 117 ...

Page 118: ...been replaced and then starts feeding paper automatically to detect the paper width and the barcode for the management of unused roll paper Note Setting Auto feed at power on to Enable causes the operations that can be done after turning on the power to take longer since the printer must detect the leading edge of the roll paper Auto feed at power on is set to Disable when you buy the printer Foll...

Page 119: ...Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet Specifying the Ink Drying Time 119 ...

Page 120: ... loading cut sheets check whether or not the inside of the top cover or the output guide is soiled If these areas are dirty we recommend cleaning them in advance See Cleaning Inside the Top Cover Store unused paper in the original package away from high temperature humidity and direct sunlight 1 Select sheets as the paper source 1 If a print job was received Sheets are automatically selected and t...

Page 121: ... single sheet printing side up in the feed slot with the right edge aligned with the 3 paper alignment line A to the right of the roll paper cover Insert the paper until the leading edge makes contact 4 Move the width guide A carefully to match the size of paper loaded 4 Set the width guide against the edge of the paper to prevent the paper from becoming crooked or wrinkled 121 ...

Page 122: ... feed the paper and begin printing If no print job was received A menu for selecting the media type appears Select the media type loaded and tap OK The printer now starts feeding the paper Note For details on media types that you can select see Paper Information List 122 ...

Page 123: ...osition to start printing from Follow these instructions to load paper at the desired starting position for printing when Detect paper width is set to Disable 1 If you did not send a print job in advance a menu for selection of the type of paper is 1 displayed Tap media type loaded Note If a print job was received before the paper was fed the media type and size specified by the job are shown on t...

Page 124: ...nt position close the top cover To reposition the paper push the release lever back 4 Load paper keeping right edge of paper aligned with extended line of paper alignment line 4 A on right side of printer and position from which to start printing aligned with groove B at far end of platen 124 ...

Page 125: ...5 Pull the release lever forward and close the top cover 5 6 When screen for selecting paper size appears select size of paper loaded 6 125 ...

Page 126: ...f operation panel 1 Note If the Home screen does not appear press the HOME button 2 Tap Remove paper 2 3 Check operation panel message and tap Yes 3 The paper is ejected from the front of the printer 4 Holding the paper push the release lever back and remove the sheet 4 5 Pull the release lever forward 5 126 ...

Page 127: ...127 ...

Page 128: ...Basket Using the Basket 128 ...

Page 129: ...become soiled To store printed documents in the basket first pull down the side rod B evenly so that the front rod A is not askew and then use the basket The number of sheets that can be collected in the basket is one If printing multiple pages print after removing each sheet The basket can hold printed documents from paper up to 48 inches 1219 2 mm long When moving the stand make sure that the ba...

Page 130: ... If the cloth part of the basket becomes dirty wipe off the dirt without washing Washing it may affect the performance of the basket 130 ...

Page 131: ... Changing Printer s Setting Using Web Browser Start up Remote UI Changeable Setting Items Using Remote UI Setting Passwords Using Remote UI Registering Printer s Root Certificate to Web Browser for SSL Communication Registering Printer s Root Certificate to Local Computer for SSL Communication Generating Server Certificate Setting Mail Server Receiving Printer Status by E mail Migrating Printer s ...

Page 132: ... Settings from Operation Panel Home Screen Menu Composition Menu Structure Setting Items on Operation Panel Setting Administrator Password on Operation Panel Erasing Data on Printer s Hard Disk Status Print 132 ...

Page 133: ...e upper area Tapping this option displays the menu relating paper and allows the paper settings Replace paper and Feed Cut frequently used in the menu appears on the lower area and you can directly select C Network Displays the current network status Select to display the basic network information or to change the network settings The icon differs depending on the network of use or the network sta...

Page 134: ... available in the printer driver the values specified in the printer driver take priority Basic Touch Screen Operations You can select various functions and settings by gently touching and swiping the touch screen with your fingertip Important Take the following precautions when operating the touch screen Otherwise the touch screen may malfunction or become damaged Do not forcibly press the touch ...

Page 135: ...the directional mark Flick Drag and release your finger up down left or right Use this to quickly scroll through a menu or list Drag Move your finger up down left or right while gently keeping it in contact with the touch screen Use this to move a menu or list while viewing it 135 ...

Page 136: ...ice appears in the printer information display area Tap this to display the Notice list screen to view messages with the newest one appearing first Tap a message to display the message details screen to view the details and take action Example Notices on the maintenance cartridge 136 ...

Page 137: ...eed Cut Remove paper Paper settings Width Type Advanced Buy paper Paper menu when cut sheet is loaded This menu is displayed by tapping paper information area Replace paper Remove paper Paper settings Page size Type Advanced Buy paper Replace paper Feed Cut This menu is displayed when roll paper is loaded LAN settings This menu is displayed by tapping Network icon Wi Fi Connection Network name SSI...

Page 138: ...2 IPv6 stateless address 3 IPv6 stateless prefix length 3 IPv6 stateless address 4 IPv6 stateless prefix length 4 DHCPv6 DHCPv6 stateful address DHCPv6 stateful prefix length IPv6 default gateway 1 IPv6 default gateway 2 IPv6 default gateway 3 IPv6 default gateway 4 IPv6 primary DNS server address IPv6 secondary DNS server add IPv6 DNS dyn update manual IPv6 DNS dyn update stateless IPv6 DNS dyn u...

Page 139: ...d Wireless Direct Connection Network name SSID Password Communication mode Channel Wi Fi security IPv4 address IPv4 subnet mask IPv4 default gateway IPv4 DNS dynamic settings IPv4 DNS host name IPv4 DNS domain name IPv6 link local address IPv6 link local prefix length MAC address IPsec settings Printer name Bonjour service name Settings Enable disable Wireless Direct Yes No Update SSID password Ye...

Page 140: ...tateless address 1 IPv6 stateless prefix length 1 IPv6 stateless address 2 IPv6 stateless prefix length 2 IPv6 stateless address 3 IPv6 stateless prefix length 3 IPv6 stateless address 4 IPv6 stateless prefix length 4 DHCPv6 DHCPv6 stateful address DHCPv6 stateful prefix length IPv6 default gateway 1 IPv6 default gateway 2 IPv6 default gateway 3 IPv6 default gateway 4 IPv6 primary DNS server addre...

Page 141: ... tapping Ink icon Current estimated ink levels Replace Order ink now Setup This menu is displayed by tapping Setup icon Printer settings Test print Nozzle Check Status print Status print administrator Print LAN details Print the print settings Print advanced paper settings Print job history Print menu map Print the color chart Print settings Print head movable width setting Data width Maximum mova...

Page 142: ...rint quality 5 Fast 4 3 2 1 High Input resolution 600 dpi 300 dpi Print target Photo Poster fluorescent Paper settings Paper src Auto select Roll paper Manual Margin 3mm 5mm Border Borderless Bordered Oversize Enable Disable Save paper ON OFF Rotate 0 degrees 90 degrees Auto rotation ON OFF Enlarge Reduce Fit paper size Same size Scaling Print centered ON OFF Cut to standard size ON OFF Line pen m...

Page 143: ...nt quality 5 Fast 4 3 2 1 High Input resolution 600 dpi 300 dpi Specify print job Print target Photo Poster fluorescent Paper settings Paper src Auto select Roll paper Manual Margin 3mm 5mm Border Borderless Bordered Rotate 0 degrees 90 degrees Auto rotation ON OFF Enlarge Reduce Fit paper size Same size Scaling Print centered ON OFF Cut to standard size ON OFF Print from USB flash settings Print ...

Page 144: ...rless Bordered Rotate 0 degrees 90 degrees Auto rotation ON OFF Enlarge Reduce Fit paper size Same size Scaling Print centered ON OFF Cut to standard size ON OFF AirPrint print settings Print quality settings Color mode Color perceptual Color saturation Color correct off Monochrome FL spot color Print resolution Standard Speed priority Print priority Print target Photo Poster fluorescent Paper set...

Page 145: ... Fast 4 3 2 1 High Input resolution 600 dpi 300 dpi Specify print job Print target Photo Poster fluorescent Paper settings Paper src Auto select Roll paper Manual Margin 3mm 5mm Border Borderless Bordered Oversize Enable Disable Save paper ON OFF Rotate 0 degrees 90 degrees Auto rotation ON OFF Enlarge Reduce Fit paper size Same size Scaling Print centered ON OFF Cut to standard size ON OFF Line p...

Page 146: ... FL spot color Print quality 5 Fast 4 3 2 1 High Input resolution 600 dpi 300 dpi Specify print job Print target Photo Poster fluorescent Paper settings Paper src Auto select Roll paper Manual Margin 3mm 5mm Border Borderless Bordered Oversize Enable Disable Save paper ON OFF Rotate 0 degrees 90 degrees Auto rotation ON OFF Enlarge Reduce Fit paper size Same size Scaling Print centered ON OFF 146 ...

Page 147: ...tual Color saturation Color correct off Monochrome FL spot color Print quality 5 Fast 4 3 2 1 High Input resolution 600 dpi 300 dpi Specify print job Print target Photo Poster fluorescent Paper settings Paper src Auto select Roll paper Manual Margin 3mm 5mm Border Borderless Bordered Oversize Enable Disable Save paper ON OFF Rotate 0 degrees 90 degrees Auto rotation ON OFF Enlarge Reduce 147 ...

Page 148: ...rint quality settings Color mode Color perceptual Color saturation Color correct off Monochrome FL spot color Print quality 5 Fast 4 3 2 1 High Input resolution 600 dpi 300 dpi Specify print job Print target Photo Poster fluorescent Paper settings Paper src Auto select Roll paper Manual Margin 3mm 5mm Border Borderless Bordered Oversize Enable Disable Save paper ON OFF Rotate 0 degrees 90 degrees ...

Page 149: ...FL spot color Print quality 5 Fast 4 3 2 1 High Print target Photo Poster fluorescent Print the print settings LAN settings The lower items of this menu are the same as the lower items of LAN settings displayed by tapping Network icon Paper related settings Keep media type Enable Disable Manage remaining roll amount Barcodes Warning message only Disable Roll amount warning settings Roll amount 6 e...

Page 150: ...d at power on Enable Disable Add priority roll paper width Setting 1 Setting 2 Setting 3 Print advanced paper settings Reset paper settings for all paper Auto maintenance settings Auto nozzle check Standard 1 page 10 pages Disable Nozzle check error display Enable Disable System Cleaning frequency Standard Short Print pattern after new head ON OFF Hard disk settings Output method Print Print auto ...

Page 151: ...ettings Energy saving settings Auto power off 5 minutes 10 min 30 min 1 hour 4 hours 8 hours 12 hours OFF Sleep timer 5 minutes 10 min 15 min 20 min 30 min 40 min 50 min 60 min Use USB connection Use Do not use Date time settings Date display format YYYY MM DD MM DD YYYY DD MM YYYY Time zone GMT 0 1 12 12 1 Sound control Keypad sound ON OFF Alarm sound ON OFF Length unit settings Meters Feet inche...

Page 152: ...settings Administrator password settings Remote UI and other tools LCD Remote UI and other tools Operation restrictions Job history Restrict Do not restrict Remote UI Restrict Do not restrict Print from USB flash drive Restrict Do not restrict IEEE802 1X settings Authentication Do not use TLS TTLS PEAP EAP TTLS internal auth method MSCHAPv2 PAP Weak encryption restriction Restrict Do not restrict ...

Page 153: ...Pattern 1 Pattern 2 Deep Cleaning All colors Pattern 1 Pattern 2 System Cleaning All colors Pattern 1 Pattern 2 Print Head Alignment Auto standard Auto advanced Manual Print head angle adjustment Paper feed adjustment Set priority Auto Prioritize print quality Prioritize length accuracy Adjust print quality Auto Manual Adjust feed length Print alignment pattern Change adjustment values 0 70 0 68 0...

Page 154: ...ddress Wired LAN Root cert thumbprint SHA 1 Root cert thumbprint SHA 256 Hard disk information Hard disk capacity Job box free space Error history Hardware error Recoverable error Paper feed transfer error Usage Total print area Ink consumed Duty counter Head information Serial number Installation date Dot count million dots Head alignment performance log Values applied with auto settings Paper th...

Page 155: ...b box list Job list Print the job list Print from USB flash drive Folder file list Copies Preview Settings The lower items of this menu are the same as the lower items of Print from USB flash settings Start print Job history Display job history Print job history Pause printing Enable Disable Delete all print jobs 155 ...

Page 156: ... Cut dust reduction ON OFF Transport unit vacuum strength Auto Strong Medium strong Standard Medium weak Weak Roll paper tension printing High Standard Low Roll paper tension feeding High Standard Low Pause between scans Ink drying wait time OFF 0 5 seconds 1 second 3 seconds 5 seconds 7 seconds 9 seconds Ink drying target area Overall Leading edge Pause between pages OFF 30 seconds 1 minute 3 min...

Page 157: ...Large Standard Small Paper of sufficient width Select extension amount 1 min 2 3 4 5 6 7 8 max Detect paper width Enable Disable Reset paper settings by paper 157 ...

Page 158: ...IP address Auto setup Manual setup DNS server DNS server setup Auto setup Manual setup Dynamic update settings Enable Disable Host name Domain name Proxy server Use Do not use DHCP option settings Acquire host name Enable Disable DNS dynamic update Enable Disable Acquire domain name Enable Disable IPv6 Enable disable IPv6 Enable Disable IPsec settings Enable Disable Use DHCPv6 Use Do not use Manua...

Page 159: ...v6 DNS host name IPv6 DNS domain name DHCP option settings Acquire host name Enable Disable DNS dynamic update Enable Disable Acquire domain name Enable Disable WSD settings Enable disable WSD Enable Disable Optimize inbound WSD Enable Disable Timeout settings 20 minutes 15 minutes 10 minutes 5 minutes 1 minute Bonjour settings Enable disable Bonjour Enable Disable Service name SNTP settings Clien...

Page 160: ...ettings Autonegotiation 10 Mbps half duplex 10 Mbps full duplex 100 Mbps half duplex 100 Mbps full duplex 1 Gbps full duplex Use Dedicated Port ON OFF IPP settings Enable disable IPP Enable Disable Security Print Enable Disable Wi Fi DRX settings Enable Disable Wired LAN DRX settings Enable Disable Reset SSL certificates Reset LAN settings 160 ...

Page 161: ... on setting items which the administrator password is required Setting Administrator Password on Operation Panel Network Setup Printer settings Test print Print settings LAN settings Paper related settings Auto maintenance settings Hard disk settings Monitoring service settings Other printer settings Language selection Firmware update Security settings Import export settings 161 ...

Page 162: ...Migrating Printer s Setting Initialize printer settings Initializing Printer s Setting Maintenance Printer information Jobs 162 ...

Page 163: ...t head angle adjustment Adjusts the print head angle Adjusting Line Misalignment Paper feed adjustment Adjusts the paper feed amount Adjusting Feed Amount Maintenance cartridge info Displays the estimated usage of maintenance cartridge Select Replace to replace the maintenance cartridge Replacing the Maintenance Cartridge Head Replacement Select this to replace the print head Replacing the Print H...

Page 164: ... Prepare to move Select this to prepare for transporting the printer Preparing to Transfer the Printer 164 ...

Page 165: ...drive Displays a list of the data saved on the USB flash drive You can set the print settings and print the data from this menu Job history Important The administrator password is required to display the job history if it is enabled for changing settings using the operation panel Display job history Displays the print job history Tapping a print job displays the details Print job history Prints ou...

Page 166: ...XX XXXXXXXXXXXXXXXX up to 32 characters Communication mode Infrastructure Channel 1 13 Wi Fi security Disable WEP 64 bit WEP 128 bit WPA PSK TKIP WPA PSK AES WPA2 PSK TKIP WPA2 PSK AES IPv4 address XXX XXX XXX XXX 12 characters IPv4 subnet mask XXX XXX XXX XXX 12 characters IPv4 default gateway XXX XXX XXX XXX 12 characters IPv4 DNS dynamic settings Enable Disable IPv4 DNS host name XXXXXXXXXXXX I...

Page 167: ...X XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 default gateway 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 default gateway 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 primary DNS server address XXXXXXXXXXXX IPv6 secondary DNS server add XXXXXXXXXXXX IPv6 DNS dyn update manual Enable Disable IPv6 DNS dyn update stateless Enable Disable IPv6 DNS dyn update state...

Page 168: ...nection types Manual connect adv Select when you perform settings for Wi Fi manually You can specify multiple WEP keys WPS PIN code method Select when you perform settings for Wi Fi using a wireless router supporting a Wi Fi Protected Setup WPS PIN code method Follow the on screen instructions during setup Note By tapping Advanced you can set LAN in detail For the items that can be set see the fol...

Page 169: ... wirelessly connect without wireless router Update SSID password Updates the identifier SSID and password Wireless Direct network SSID Changes the name device name of the printer displayed on Wi Fi Direct compatible device Connection request confirmation Changes the display non display of the confirmation screen when Wi Fi Direct compatible devices are connected to the printer Note By tapping Adva...

Page 170: ... XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 stateless prefix length 3 XXX up to 3 digits IPv6 stateless address 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 stateless prefix length 4 XXX up to 3 digits DHCPv6 Enable Disable DHCPv6 stateful address XXXXXXXXXXXX DHCPv6 stateful prefix length XXX up to 3 digits IPv6 default gateway 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 charact...

Page 171: ...g Advanced Print details Prints out the LAN setting information of the printer with Wi Fi connection wired LAN connection wireless direct connection For the items that can be checked see the following Printing Network Settings Important Important information on your computer is stated on the paper on which the LAN setting information is printed Please handle with care enough Note You can also prin...

Page 172: ...s 10 Windows 8 1 and Windows 7 Optimize inbound WSD Selecting Enable allows you to receive the WSD printing data faster Timeout settings Specifies the timeout length Bonjour settings Setting items for LAN using Bonjour Enable disable Bonjour Selecting Enable allows you to use Bonjour to perform the network settings Service name Specifies the Bonjour service name You can use up to 48 characters for...

Page 173: ... port IPP settings Selecting Enable allows you to print via the network with the IPP protocol If you use the security print function when printing using IPP protocol in AirPrint etc select Enable for Security Print Wi Fi DRX settings Selecting Enable allows you to activate discontinuous reception when using Wi Fi Wired LAN DRX settings Selecting Enable allows you to activate discontinuous receptio...

Page 174: ...peration panel Status Print Print LAN details Prints out the network setting information Printing Network Settings Print the print settings Prints out the print settings list Print advanced paper settings Prints out the setting values specified by Advanced paper settings Print job history Prints out a record of print jobs including the paper type and size amount of ink consumed and so on Ink consu...

Page 175: ...the printer driver and excludes the paper margins Magnification level for borderless Sets magnification level when performing borderless printing in the following print method Normally the image is enlarged slightly and printed so that there is no border If the border remains change this setting Printing JPEG file Printing using AirPrint Printing PDF file Printing data saved on the USB flash drive...

Page 176: ... Default print settings Prints out the default values of print settings Print the print settings Prints out the print settings list 176 ...

Page 177: ...pending on the environment you are using the printer selecting this setting may not manage remaining roll amount as precisely as you expected We recommend you select a higher value for this setting item Disable Select to disable managing remaining roll amount Roll amount warning settings Specifies when to warn the remaining roll paper amount Detect paper setting mismatch Selects printer action whe...

Page 178: ...to feed at power on When Enable is selected the printer judges the existence of paper exchange when starting up and if paper has been exchanged paper feeding operation is performed It may take time to judge paper exchange When Disable is selected the printer does not judge whether or not to change the paper when starting up and waits with the current paper feed setting Add priority roll paper widt...

Page 179: ...s Disables automatic nozzle checking You can also select the page interval to perform automatic nozzle checking Nozzle check error display Enables Disables displaying the nozzle check error System Cleaning frequency Specifies the frequency of automatic system cleaning Note To maintain print quality we recommend you select Short if you use the printer at a higher place Print pattern after new head ...

Page 180: ...en saved Common job box settings Select Print auto delete to print without saving jobs in common job box File deletion settings Selects the data erasing method when deleting a Print job or Saved job or when Print auto delete is selected in Output method or Common job box settings Fast Erases file management data for print job data stored on the printer s hard disk Choose this method for relatively...

Page 181: ... after the data encryption key specified for the hard disk drive is erased After repeating this process three times the entire hard disk is overwritten with AA It is virtually impossible to recover the overwritten data Conforms to the guidelines of German Federal Government VS ITR Data deletion Selects the method to delete data on printer s hard disk Erasing Data on Printer s Hard Disk 181 ...

Page 182: ...re 0xxx0003 Communication test is not performed Perform the communication test 8xxx0003 E RDS switch is setting OFF Enable monitoring service 8xxx2003 Network is not ready try later Check the network settings 8xxx200A Server connection error Check the network settings 8xxx2014 Proxy connection error Check the proxy server address etc 8xxx201E Proxy authentication error Check the user name and pass...

Page 183: ...imer Specifies the length of time to enter sleep mode automatically when no operation is made Note If the print job contains a pending job or a security print job the printer does not enter sleep mode Use USB connection Use Do not use USB connection Date time settings Sets the current date and time Date display format Sets the format of dates displayed on the touch screen and printed on photos Tim...

Page 184: ...that cannot be received by the printer Job history sending settings Select Send to send the information to the printer management and job management systems Printer info sending settings When selecting Agree you agree to send the device information to the data collection server 184 ...

Page 185: ... Printer settings after tapping Setup on the HOME screen Important The administrator password is required to change settings if it is enabled for changing settings using the operation panel Changes the language for the messages and menus on the touch screen 185 ...

Page 186: ... update DNS server setup Proxy server setup Install update Performs the firmware update of the printer Firmware update Check current version You can check the current firmware version Update notification settings When Yes is selected and the firmware update is available the screen to inform you of the firmware update is displayed on the touch screen DNS server setup Performs settings for a DNS ser...

Page 187: ...ther tools Entering the administrator password is required to change the setting items using Remote UI or some software LCD Remote UI and other tools Entering the administrator password is required to change the setting items using the operation panel of the printer Remote UI or some software For details Setting Administrator Password on Operation Panel Operation restrictions Restricts the followi...

Page 188: ...ansfer error Displays the error codes for errors which occur during paper feed transfer up to 5 Tapping an error code displays the error details For more on the error code refer to List of Support Code for Error Usage Displays the printer s record of use such as total print area or the amount of ink consumption Head information Displays the Print head serial number elapsed days since the current P...

Page 189: ...ord is set at the time of purchase The printer s serial number is used as the password 1 Tap Setup on HOME screen 1 Home Screen Menu Composition 2 Tap Printer settings 2 3 Tap Security settings 3 If you specify the administrator password enter the password 4 Tap Administrator password settings 4 If you specify the administrator password enter the password 5 Tap Change administrator password 5 6 Se...

Page 190: ..._ For security reasons we recommend you use 8 and more alphanumeric characters 8 Tap Apply 8 9 Enter administrator password you specified again 9 10 Tap Apply 10 The administrator password is enabled When You Want to Disable the Administrator Password After tapping Setup on HOME screen select Printer settings Security settings Administrator password settings Remove administrator password Select ei...

Page 191: ... data itself is not erased Fast secure Erases the data encryption key specified for the hard disk drive Specifying the encryption key again does not allow you to read and use data saved in the past safely and fast Select to erase highly confidential data Secure Overwrites the entire hard disk with 00 FF and random data one time each after the data encryption key specified for the hard disk drive i...

Page 192: ...Data on the hard disk are erased 192 ...

Page 193: ...atus print 4 Note If you specify the administrator password tap Status print administrator 5 Tap Yes 5 The printer starts printing The following information is included Canon xxxxxxxxxxxxxxxxxxxx Status Print Printer model S N Printer serial number Firm Firmware version Boot Boot ROM version Date Date and time when the status print was output Paper Info Roll Media Type of roll paper Cut Sheet Type...

Page 194: ...le monitoring service Usage Condition Hard disk information Values of Hard disk capacity and Job box free space Hardware error History information of Hardware error Error History information of Recoverable error Warning Warning history information Jam History information of Paper feed transfer error Maintenance cartridge usage Remaining ink lev el Values of Ink consumed Duty counter Values of Duty...

Page 195: ...sing Remote UI Setting Passwords using Remote UI Registering Printer s Root Certificate to Web Browser for SSL Communication Registering Printer s Root Certificate to Local Computer for SSL Communication Generating Server Certificate Setting Mail Server Receiving Printer Status by E mail 195 ...

Page 196: ...eb browser iOS device OS iOS 12 0 or later Web browser iOS standard Web browser Mobile Safari iPadOS device OS iPadOS 13 0 or later Web browser iPadOS standard Web browser Mobile Safari Android device OS Android 5 1 or later Web browser Android standard Web browser Browser or Chrome macOS device OS macOS Sierra 10 12 or later Web browser Safari 10 0 or later Windows device OS Windows 7 SP1 or late...

Page 197: ...ter download the root certificate and then register it Registering Printer s Root Certificate to Web Browser for SSL Communication If the root certificate is not registered a message to warn you that the secure connection is not guaranteed may appear 3 Select Log in 3 The password authentication screen appears Note When the standard user mode is enabled choose either administrator mode or standard...

Page 198: ... consists of 9 alphanumeric characters four alphabets followed by five numbers For details on setting password see Setting Passwords Using Remote UI 5 Confirm that the main screen of Remote UI is displayed 5 For changeable setting items see below Changeable Setting Items Using Remote UI When you finish checking printer status and changing printer settings select Log out 198 ...

Page 199: ...nge the printer settings such as the energy saving settings and the print settings Additionally this function allows you to receive the printer status information such as the remaining ink level and the error Setting Mail Server Receiving Printer Status by E mail You can disable any operations using the operation panel from Operation panel lock on Custom settings Note Some of the menu is available...

Page 200: ...tings of certificate for encrypted communication System info and LAN settings Confirm system information LAN settings Item for administrator Firmware update You can update the firmware of the printer check the firmware version or perform settings of a DNS server and a proxy server Firmware update Language selection Item for administrator This function allows you to change the language on the displ...

Page 201: ...icate Note In the case of using IEEE802 1X certificate Security IEEE802 1X settings CA certificate and register the CA certificate Supported authentication method EAP TLS Extensible Authentication Protocol Transport Level Security EAP TTLS EAP Tunneled TLS PEAP Protected EAP Weak encryption restriction Selecting Do not restrict enables communication using the 3DES or RC4 encryption algorithm Weak ...

Page 202: ...ter of the printer name TCP IP settings Performs IPv4 or IPv6 setting WSD settings Perform settings to use WSD Bonjour settings Perform settings to use Bonjour LPD print Perform settings for printing with LPD SNMP settings Perform settings for using SNMP to manage and control the printer SNTP settings Perform settings for using SNTP to adjust the time on the printer FTP settings Perform settings f...

Page 203: ...es can be specified Important If the device address for administrator has been set to rejection by mistake tap Network on the HOME screen of the operation panel and then tap LAN settings Wi Fi Wireless Direct Wired LAN Settings Advanced setup Reset LAN settings and initialize network information of the printer After resetting perform setup again as necessary MAC address filtering settings Allows o...

Page 204: ... sticker attached on the printer It consists of 9 alphanumeric characters four alphabets followed by five numbers 1 Start up Remote UI 1 Start up Remote UI 2 Select Security 2 3 Select Administrator password setting 3 4 Select Change administrator password 4 If an administrator password is not specified the confirmation message appears Confirm the message and select Yes When message appears again ...

Page 205: ...andard user password by following the steps below 1 Start up Remote UI 1 Start up Remote UI 2 Select Security 2 The menus appear 3 Select Standard user mode settings 3 4 When confirmation message appears select Yes 4 5 Enter password and select OK 5 Important The following character restrictions apply to the password Set the password by using 4 to 32 characters The allowed characters are single by...

Page 206: ...ing procedure may differ depending on the version of your web browser For other web browser refer to each help Important Make sure that you have accessed to the printer IP address correctly by checking the URL field of the web browser before registering the root certificate If the printer is connected via IPv6 using Windows you need to generate a server certificate using Remote UI For details see ...

Page 207: ...bprint SHA 256 tap Setup on HOME screen of the operation panel and then tap Printer information System information 12 If thumbprint on Security Warning screen matches printer s thumbprint select Yes 12 13 Select OK on Certificate Import Wizard screen 13 The root certificate registration is completed For Safari 1 Select For secure communication on Remote UI 1 2 Select Download 2 Downloading the roo...

Page 208: ...rtificate is started and then Name the certificate screen is displayed 3 As entering the root certificate name is required enter an arbitrary certificate name and 3 select OK The root certificate registration is completed Note If PIN or password is not set as security type the attention screen may appear Select OK and then set the security type to PIN or password After Root Certificate Registratio...

Page 209: ...s not guaranteed appears when you select Log in on Remote UI after registering the root certificate restart the web browser The message will not appear on the web browser Note Depending on the Android device a warning may appear even after registering the proper root certificate For Mobile Safari on iOS 1 Select For secure communication on Remote UI 1 2 Select Download 2 Downloading the root certi...

Page 210: ...tificate For Windows 10 Windows 8 1 For Windows 7 For macOS Operation procedure may differ depending on your OS version For Windows 10 Windows 8 1 The procedure below describes how to import a root certificate in Windows 10 Windows 8 1 1 Start up Remote UI 1 Start up Remote UI 2 Select For secure communication 2 Note You can download a certificate from Status Monitor 1 Open status monitor 1 Open t...

Page 211: ...in the following store 7 8 Select Trusted Root Certificate Authorities 8 1 Select Browse to open the Select Certificate Store screen 1 2 Select Trusted Root Certificate Authorities from the list and select OK 2 3 Select Next on the Certificate Store screen 3 9 Select Finish 9 When the Completing the Certificate Import Wizard screen appears check the settings and select Finish For Windows 7 The pro...

Page 212: ... key 2 Select Yes on displayed screen 2 3 Select Add Remove Snap in from File menu 3 The Add or Remove Snap ins screen appears 4 Add Certificate snap in 4 1 Select Certificates from Available snap ins list and select Add 1 2 Select Computer account for This snap in will always manage certificates for on the Certificates 2 snap in screen and select Next 3 Select Local computer on the Select compute...

Page 213: ...n Console Root 1 2 Right click Certificates and select Import from All tasks 2 2 Specify certificate file to import 2 1 Select Next 1 2 Specify the certificate file to import on File name and select Next 2 3 Specify certificate store 3 1 Select Place all certificates in the following store 1 2 Select Trusted Root Certificate Authorities for Certificates Store 2 4 Finish certificate import wizard 4...

Page 214: ... to save For macOS The procedure below describes how to import a root certificate in macOS 1 Start up Remote UI 1 Start up Remote UI 2 Select For secure communication 2 3 Select Download 3 The root certificate will be downloaded 4 Open downloaded certificate file 4 When the download procedure is completed a downloaded item pops up on the right of the screen Double click the downloaded certificate ...

Page 215: ... certificate thumbprint in Root cert thumbprint SHA 1 or Root cert thumbprint SHA 256 tap Setup on HOME screen of the operation panel and then tap Printer information System information 7 Select Always Trust 7 If the fingerprint of certificate detail information matches printer s thumbprint display information on certificate from the menu or by double clicking the certificate and select Always Tru...

Page 216: ... Reset SSL certificates Yes Checking Printer s IP Address 1 Tap Network on HOME screen 1 Home Screen Menu Composition 2 Tap the enabled LAN 2 Diagonal lines are displayed for disabled LAN icons 3 Check the value on IPv6 link local address 3 Write down the value on IPv6 link local address for your reference when you open Remote UI and generate a server certificate Generating Server Certificate 1 Op...

Page 217: ... IPv6 link local address you checked in abbreviated form Note When you enter the common name add to each end of the abbreviation value of the printer s IPv6 address Do not use a comma or make a space for the common name 8 Select Next 8 You need not enter anything on Country State or province Locality Organization or Organizational unit 9 Select Generate 9 The server certificate starts to be genera...

Page 218: ... 1 Select Security on Remote UI 1 2 Select SSL TLS settings 2 3 Select Check key and certificate 3 Make sure the issuer of the root certificate is displayed on Issued by and the value you entered is displayed on Common name on Subject 218 ...

Page 219: ...tart up Remote UI 2 Select Printer settings 2 3 Select Set mail server 3 The setting items for mail server appear 4 Specify mail server settings 4 Specify the following items Sender address Enter the e mail address of the sender this printer Outgoing mail server SMTP Enter the address of your SMTP server Port number SMTP Enter the port number of your SMTP server Secure connection SSL Select if you...

Page 220: ...ing password To set change the password for receiving in order to perform the authentication check the Set change password and then enter the password Use APOP authentication Select if you send the password by the encryption transmission Clear mailbox Select if you delete the e mails that remain in the POP3 server Important When this setting is enabled e mail in the Inbox on the server will have a...

Page 221: ...ther printer settings These functions can be set only when you are logged in administrator mode 1 Start up Remote UI 1 Start up Remote UI 2 Select Printer settings 2 3 Select Status notification email 3 4 Select Notification recipients 4 5 Specify destination settings 5 Up to 5 destinations can be registered by following the steps below 1 Select number of destination 1 2 Select Add 2 3 Enter e mai...

Page 222: ...3 Select OK 3 The resending setting is completed 222 ...

Page 223: ...ettings 1 1 Start up Remote UI 1 Start up Remote UI 2 Select Printer settings 2 3 Select Import Export printer settings 3 4 Select Export printer settings 4 5 Enter password and select OK 5 2 Importing settings 2 1 Start up Remote UI 1 Start up Remote UI 2 Select Printer settings 2 3 Select Import Export printer settings 3 4 Select Import printer settings 4 5 Select a file to import 5 6 Enter pass...

Page 224: ...ord 5 Tap Export 5 6 Enter password and Tap OK 6 7 Enter password again 7 2 Importing settings 2 1 Insert a USB flash drive to USB flash drive port 1 2 Tap Setup on HOME screen 2 Home Screen Menu Composition 3 Tap Printer settings 3 4 Tap Import export settings 4 If you specify the administrator password enter the password 5 Tap Import 5 6 Enter password and Tap OK 6 224 ...

Page 225: ... UI Using operation panel Using Remote UI Using operation panel 1 Tap Setup on HOME screen 1 Home Screen Menu Composition 2 Tap Printer settings 2 3 Tap Initialize printer settings 3 If you specify the administrator password enter the password 4 Confirm displayed message and tap Yes 4 Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Printer settings 2 3 Select Initialize printer ...

Page 226: ... USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection Reconfiguration Method of Wi Fi Connection Countermeasures against Unauthorized Access Network Status and Troubleshooting Checking Printer Connection Status Using IJ Network Device Setup Utility Sharing the Printer on a Network Windows Setting Up a Shared Printer Restrictions on Printer Sharing Sharing the Pr...

Page 227: ...irectly Wireless Direct Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection Reconfiguration Method of Wi Fi Connection Countermeasures against Unauthorized Access Network Status and Troubleshooting 227 ...

Page 228: ...Printer Connection Methods 4 connection methods are available on the printer Wi Fi Connection Using Wi Fi Router Without Using Wi Fi Router Wireless Direct LAN Connection USB Connection 228 ...

Page 229: ... The two connection methods cannot be used at the same time If you have a wireless router we recommend you use the method using a wireless Router Connection Using a Wireless Router Connect the printer and the devices using a wireless router Connection methods vary depending on the wireless router type You can change network settings such as the SSID and security protocol on the printer When the co...

Page 230: ...do not use and configure settings again Network settings such as the SSID and security protocol are specified automatically Connecting Smartphone Tablet to Printer Directly Wireless Direct LAN Connection Connect the printer and a computer or a router with an Ethernet cable If your router supports wireless connection you can connect the device via wireless connection Note Devices connected to the r...

Page 231: ...n when the printer is already connected to another one via wired LAN Important If you connect a device connected to the Internet via a wireless router to the printer that is in the wireless direct the connection between the device and wireless router will be disabled In that case the connection of the device may switch to a mobile data connection automatically depending on your device Transmission...

Page 232: ...led 1 2 Connect Smartphones and Tablets to the Printer 2 Important Check the usage restrictions and change the printer LAN setting Restrictions The administrator password is required to change settings if it is enabled for changing settings using the operation panel Enable Printer s Wi Fi connection If a different network icon is displayed on the HOME screen follow the procedure below to enable Wi...

Page 233: ... 2 Enable Wi Fi 2 3 Select wireless router SSID you use from detected device list 3 4 Enter wireless LAN router password 4 Your device is connected to the printer 5 Start printing from application 5 For iOS device 1 Open Settings menu on your device 1 2 Enable Wi Fi 2 3 Select wireless router SSID you use from detected device list 3 233 ...

Page 234: ...4 Enter wireless LAN router password 4 Your device is connected to the printer 5 Start printing from application 5 234 ...

Page 235: ...ttings if it is enabled for changing settings using the operation panel If a device has already been connected to the printer directly and you want to add a device to connect connect it to the printer directly You can connect up to 5 devices to the printer at the same time Connect with Wireless Direct 1 Make sure printer is turned on 1 2 On the HOME screen tap the Network icon 2 Depending on the c...

Page 236: ...ore on turning on Wi Fi communication see your device s instruction manual 2 Select DIRECT XXXX GP NNNN X represents alphanumeric characters NNNN 2 means your printer model name from list displayed on device Note If DIRECT XXXX GP NNNN does not appear on the list wireless direct is not enabled See Connect with Wireless Direct to enable wireless direct You can change the name of the printer display...

Page 237: ...network SSID to display the printer s name the initial value is DIRECT XXXX GP NNNN displayed on a Wi Fi Direct compatible device Follow the procedure below to change the name 1 Tap the device name entry field on the touch screen 1 2 Enter device name up to 32 characters 2 3 Tap OK and confirm the entered device name 3 4 Tap OK 4 To change the confirmation screen setting when a Wi Fi Direct compat...

Page 238: ...ing on the device Change the Printer Setting to Wi Fi Connection 1 Make sure printer is turned on 1 2 On the HOME screen tap Network 2 Home Screen Menu Composition 3 Tap Wi Fi 3 4 Tap Settings 4 5 Tap Enable disable Wi Fi and tap Enable 5 6 Confirm displayed message and tap OK 6 238 ...

Page 239: ...Disable Timeout settings 15 minutes Enable disable Bonjour Enable Service name Canon GP NNNN 2 LPR protocol settings Enable Wi Fi DRX settings Enable Wired LAN DRX settings Enable XX represents alphanumeric characters 1 Default value depends on printer To check value use operation panel LAN settings 2 NNNN means your printer model name Wireless Direct Defaults Item Default Network name SSID DIRECT...

Page 240: ...pecified at random and XX represents last two digits of printer s wireless MAC address NNNN means your printer model 2 The password is specified automatically when the printer is turned on for the first time 240 ...

Page 241: ...lt screen Check the printer s MAC address or serial to select the correct printer from the results Note Serial number may not appear on result screen Check the printer s MAC address and the serial number by one of the following methods Display on the touch screen MAC address LAN settings Serial number Refer to Printer information System information Printer information Print the network settings Pr...

Page 242: ...o add a computer to connect to the printer on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or from Setup Guide For macOS To connect an additional computer to the printer via LAN or to change from USB to LAN connection perform setup from Setup Guide 242 ...

Page 243: ...ttings 4 5 Select LAN settings 5 6 Select Print details 6 7 Select Yes on displayed screen 7 8 Select Yes or No on displayed screen 8 The printer starts printing network settings information Note You can also print the printer s network settings Select the Setup icon Printer settings Test print Print LAN details Yes Yes The printed network settings information is as follows Some setting values are...

Page 244: ...iltering Permission Address IP filtering permission address Start Address 1 Start address 1 XXX XXX XXX XXX End Address 1 End address 1 XXX XXX XXX XXX Use Single On 1 Use single on 1 On Off Start Address 2 Start address 2 XXX XXX XXX XXX End Address 2 End address 2 XXX XXX XXX XXX Use Single On 2 Use single on 2 On Off Start Address 3 Start address 3 XXX XXX XXX XXX End Address 3 End address 3 XX...

Page 245: ...ring SNMP filtering setting information IP Filtering Prohibit Address IP filtering prohibit address Start Address 5 Start address 5 XXX XXX XXX XXX End Address 5 End address 5 XXX XXX XXX XXX Use Single On 5 Use single on 5 On Off Print Filtering Print filtering setting information Use IP Filtering Operation status of IP filtering On Off IP Filtering Select IP filtering method Disabled Enabled IP ...

Page 246: ...n 1 On Off Start Address 2 Start address 2 XXX XXX XXX XXX End Address 2 End address 2 XXX XXX XXX XXX Use Single On 2 Use single on 2 On Off Start Address 3 Start address 3 XXX XXX XXX XXX End Address 3 End address 3 XXX XXX XXX XXX Use Single On 3 Use single on 3 On Off Start Address 4 Start address 4 XXX XXX XXX XXX End Address 4 End address 4 XXX XXX XXX XXX Use Single On 4 Use single on 4 On ...

Page 247: ...ddress IP Address 1 IP address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Prefix Length 1 Prefix length 1 XXX 0 to 128 IP Address 2 IP address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Prefix Length 2 Prefix length 2 XXX 0 to 128 IP Address 3 IP address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Prefix Length 3 Prefix length 3 XXX 0 to 128 IP Address 4 IP address 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX...

Page 248: ...ring Permission Info IPv6 filtering permission information IP Filtering Start Address 1 IP filtering start address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 1 IP filtering end address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 1 Use single on 1 On Off LAN Setting Basic setting information IPv6 Info IPv6 setting information Wired LAN Control Filtering SNMP filt...

Page 249: ...XX XXXX XXXX XXXX IP Filtering End Address 1 IP filtering end address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 1 Use single on 1 On Off IP Filtering Start Address 2 IP filtering start address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 2 IP filtering end address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 2 Use single on 2 On Off IP Filtering Start...

Page 250: ...gle On 1 Use single on 1 On Off IP Filtering Start Address 2 IP filtering start address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 2 IP filtering end address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 2 Use single on 2 On Off LAN Setting Basic setting information IPv6 Info IPv6 setting information Wired LAN Print Filtering Print filtering setting information IP...

Page 251: ...P filtering end address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 2 Use single on 2 On Off IP Filtering Start Address 3 IP filtering start address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 3 IP filtering end address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 3 Use single on 3 On Off IP Filtering Start Address 4 IP filtering start address 4 XXXX X...

Page 252: ...information Wired Wi Fi MAC Filtering Prohibit Info MAC filtering prohibit information MAC Address 1 MAC address 1 XX XX XX XX XX XX MAC Address 2 MAC address 2 XX XX XX XX XX XX MAC Address 3 MAC address 3 XX XX XX XX XX XX MAC Address 4 MAC address 4 XX XX XX XX XX XX MAC Address 5 MAC address 5 XX XX XX XX XX XX Proxy Setting Proxy server setting information Use Proxy Use proxy server On Off Pr...

Page 253: ...ice name Wireless direct device name up to 32 characters Channel Channel Wireless direct XXX 0 to 255 SSID SSID Wireless direct network name SSID de vice name up to 32 characters Security Type Security type for Wi Fi Wireless direct Disabled WPA2 PSK TKIP WPA2 PSK AES WSD Setting WSD setting information Use WSD Use WSD On Off WSD Timeout Timeout 1 5 10 15 20 min Use WSD Rx Optimization Use WSD rec...

Page 254: ...Security Setting Security setting No Auth No Priv Auth No Priv Auto Priv Authority Algorithm Authority algorithm Null MD5 SHA1 Encryption Algorithm Encryption algorithm Null AES DES User2 User 2 User Name User name XXXXXXXX up to 32 characters Use SNMPv3 Use SNMPv3 On Off MIB Access Restriction MIB access restriction Read Only Read Write Security Setting Security setting No Auth No Priv Auth No Pr...

Page 255: ...y algorithm Null MD5 SHA1 Encryption Algorithm Encryption algorithm Null AES DES Dynamic DNS Setting Dynamic DNS setting IPv4 IPv4 Use Dynamic DNS Operation status of Dynamic DNS On Off Host Name Host name XXXXXXXX up to 64 characters Domain Name Domain name XXXXXXXX up to 65 characters IPv6 IPv6 Use Manual Address DNS dynamic setting of manual address On Off Use Stateless Address DNS dynamic sett...

Page 256: ...cryption Restriction Weak encryption restriction Do not restrict Restrict Weak Certificate Restriction Weak certificate restriction Do not restrict Restrict Login Name Login name XXXXXXXX up to 24 characters User Name User name XXXXXXXX up to 24 characters Server Name Server name XXXXXXXX up to 43 characters IPsec Setting IPsec setting information Use IPsec Use IPsec On Off Previous Shared Key Pre...

Page 257: ...etting E mail setting information Retry Count E mail retry count 0 to 5 Retry Interval E mail retry interval 1 to 60 min Use Email Notification Use E mail notification On Off Use SSL Use SSL On Off Use SSL Cert No Check Use SSL certification On Off Use Mailbox Delete Use mailbox delete On Off SMTP Server Address SMTP server address XXXXXXXX up to 256 characters SMTP Server Port No SMTP server port...

Page 258: ... up to 128 characters Reply Address 2 Reply address 2 XXXXXXXX up to 128 characters Notice Conditions 2 Notice conditions 2 Job End Job end On Off Error Occurred Error occurred On Off Warning Occurred Warning occurred On Off Signature 2 Signature 2 XXXXXXXX up to 128 characters RUI Setting Remote UI setting information Use RUI Use Remote UI On Off XX represents alphanumeric characters 258 ...

Page 259: ... Settings Performing Network Settings in IJ Network Device Setup Utility Guide IJ Network Device Setup Utility Guide For macOS Redo setup from Setup Guide Changing Wi Fi Connection Method Follow either procedure below to change Wi Fi connection method infrastructure or wireless direct For Windows Redo setup using the Setup CD ROM or from Setup Guide Perform settings on the Network Settings screen ...

Page 260: ...ct Easy wireless connect 5 6 Check message and select OK 6 Follow instructions on your smartphone or tablet 7 If message saying setup is completed appears select OK 7 For macOS Redo setup from Setup Guide 260 ...

Page 261: ...IP address is specified for the printer many and unspecified users on internet can access to the printer As a result you will face an increased risk of information leakage caused by an unauthorized access from outside On the other hand if a private IP address is specified for the printer users who can access to the printer are confined to those on a local area network such as an inhouse LAN Theref...

Page 262: ...sy to guess for a third party Do not tell a third party about the specified password casually Note A password is not specified for some printers at the time of purchase In this case specify the password for the printer A password cannot be specified for some printers Password management using Remote UI User Interface Remote UI is a software to access to the printer via a network by using a web bro...

Page 263: ...he LAN cable is connected to the WAN side of the router connect the cable to the LAN side of the router Make sure the network devices e g hub or router are turned on IP address is not as signed If you specify the printer s IP address automatically enable DHCP on the router If you specify the printer s IP address manually the address is disabled because it is out of the valid range You specified 0 ...

Page 264: ...to connect disconnect a device you do not use before adding the device The signal to noise ratio S N ratio is low There is a lot of noise from other devices Move the printer apart from other devices A link local address is assigned Perform printer setup again The security key specified for the wireless router may not match that you entered The security key is case sensitive Enter the correct secur...

Page 265: ...eck whether the network settings have been set This section describes the procedure for sharing a printer among Mac Settings on Print Server This section describes how to set up a computer that connects with this printer Settings on Client PC This section describes the procedure for setting a computer that uses this printer though a network When you execute print the data is sent to the printer th...

Page 266: ...to be used has been added 2 Open System Preferences and select Printers Scanners The printer list displays the printers that are connected to the computer 3 Set sharing 3 Check the Share this printer on the network check box Note Depending on the environment you are using a message prompting you to restart the computer may be displayed To complete the installation properly restart the computer The...

Page 267: ...tem Preferences and select Printers Scanners Click to display the printer list 3 Add a printer to be shared 3 Select a shared printer displayed in the printer list and then click Add The setup on the client systems is now completed Note The print procedures are the same as when the computer is connected directly to the printer with a USB cable At the Page Setup dialog select the printer that is co...

Page 268: ... site Use printer sharing with users who have the administrator privilege Depending on how the computer is connected with the printer the computer may not be able to access the function information that was set on the printer and display the correct settings Media information on the printer driver cannot be changed when using a client machine When using on the client side you cannot configure Acco...

Page 269: ...stments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 269 ...

Page 270: ...Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images 270 ...

Page 271: ... adjust the print head position Automatic Adjustment to Straighten Lines and Colors Manual Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment Execute Print Head Alignment in the touch screen menu to adjust the print head position First execute Auto standard of Print Head Alignment If the print result is not improved execute Auto advanced o...

Page 272: ...ng printing or maintenance operations will cause the printer to stop Paper to Prepare When using rolls An unused roll at least 10 00 in 254 0 mm wide When using sheets 1 sheet of unused paper of at least A4 Letter size Perform adjustment as follows 1 Load paper 1 Loading Rolls in the Printer Loading Sheets in the Printer Important Always make sure the loaded paper matches the type of paper specifi...

Page 273: ...e and close the top cover 6 A test pattern is printed for adjustment Important Do not touch the linear scale A or carriage shaft B Touching these may cause malfunction 7 Examine the test pattern for adjustment Determine the straightest set of lines 7 273 ...

Page 274: ...ers or between the number and the square D of the two sets of lines that are least misaligned In this case select 1 8 Open top cover and move angle adjustment lever to match number or square of 8 straightest set of lines 9 Close the top cover 9 The print head is now straight and adjustment is complete 274 ...

Page 275: ...ligned lines or color unevenness is not solved after adjustment execute Print head angle adjustment and move the angle adjustment lever in the front or the rear of the last position When finished execute Print Head Alignment again 275 ...

Page 276: ...n the type of paper used for adjustment use the same type of paper as you will use for printing This function is not available with Tracing Paper Translucent Matte Film or Clear Film When using cut sheets do not move the release lever until instructions guidance for removing the paper are displayed Moving the release lever during printing or maintenance operations will cause the printer to stop No...

Page 277: ...ter Adjustment cannot be completed correctly unless the loaded paper matches the settings 2 Tap Setup Maintenance on HOME screen 2 Home Screen Menu Composition The Maintenance screen appears 3 Tap Print Head Alignment 3 4 Tap Auto standard or Auto advanced 4 A confirmation message appears 5 Tap Yes 5 The paper source setting screen appears 6 Tap Roll paper or Manual 6 A test pattern is printed for...

Page 278: ...g When using cut sheets do not move the release lever until instructions guidance for removing the paper are displayed Moving the release lever during printing or maintenance operations will cause the printer to stop Paper to Prepare When using rolls An unused roll at least 10 00 in 254 0 mm wide When using sheets 1 sheet of unused paper A4 Letter size or larger or 1 sheet when using A2 or larger ...

Page 279: ...e adjustment test pattern D 1 and determine the number with straight lines 8 A Example with straight lines B Example with misaligned lines Note If two patterns seem equally good and you cannot decide which one is better choose an intermediate value For example choose 11 if you cannot decide whether pattern 10 or 12 is better 9 Repeat steps 7 8 to specify adjustment values for D 2 and other remaini...

Page 280: ... against or becoming caught on the print head may jam or result in printed documents that are soiled Note Raise or lower print head depending on nature of the problem Paper rubs against the Print Head The edges of the paper are dirty Image edges are blurred or white banding occurs 1 Tap paper setting display area on HOME screen 1 Home Screen Menu Composition The Paper menu screen appears 2 Tap Pap...

Page 281: ... optimal for the ambient temperature and humidity You can check the setting for the previous print job in Values applied with auto settings Printer information When Auto is set to OFF the setting selected during this procedure is applied Depending on the type of paper some setting values may not be available 281 ...

Page 282: ...Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 282 ...

Page 283: ...Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine Tuning Paper Feed Amount Adjusting Line Length 283 ...

Page 284: ...enance 2 3 Tap Paper feed adjustment 3 4 Tap Set priority 4 5 Tap paper to adjust 5 6 Tap setting 6 Auto Prioritize print quality will be selected when Print Target is set from the printer driver Prioritize print quality Adjusts the feed amount to reduce banding across the sheet in printed documents Adjust print quality settings are applied When Paper feed fine adjustment is executed the Paper fee...

Page 285: ...ed Amount Adjustment Method If additional fine tuning is necessary execute Paper feed fine adjustment Fine Tuning Paper Feed Amount Use Adjust feed length to ensure that lines in CAD drawings are printed at exactly the right length Adjusting Line Length This may take some time depending on the type of paper Items to Prepare When Using Rolls An unused roll at least 254 0 mm 10 00 in wide When Using...

Page 286: ...6 Tap Auto 6 7 Tap paper to adjust 7 A test pattern is printed for adjustment and adjustment is finished 286 ...

Page 287: ...ent Fine Tuning Paper Feed Amount Use Adjust feed length to ensure that lines in CAD drawings are printed at exactly the right length Adjusting Line Length Items to Prepare When Using Rolls An unused roll at least 254 0 mm 10 00 in wide When Using Sheets Two sheets of unused paper of at least A4 Letter size Follow the procedure below to adjust 1 Load paper 1 Loading Rolls in the Printer Loading Sh...

Page 288: ...or example choose 11 if you cannot decide whether pattern 10 or 12 is better 9 Tap number you decided 9 Test pattern B is printed for manual adjustment Note If you printed test pattern A on a sheet follow the instructions on the screen and use another sheet of the same type of paper Additionally after test pattern B is printed follow the instructions on the screen and remove the sheet 10 Examine t...

Page 289: ...ity in Paper feed adjustment Always execute Adjust print quality before Paper feed fine adjustment Once you execute Adjust print quality the Paper feed fine adjustment value will revert to 0 Automatic Banding Adjustment Manual Banding Adjustment Follow the procedure below to adjust 1 Tap Setup on HOME screen during printing 1 Home Screen Menu Composition 2 Tap Maintenance 2 3 Tap Paper feed fine a...

Page 290: ...g Sheets One sheet of unused paper of at least A4 Letter size High precision ruler Follow the procedure below to adjust 1 Load paper 1 Loading Rolls in the Printer Loading Sheets in the Printer Important Always make sure the loaded paper matches the type of paper specified Adjustment cannot be completed correctly unless the loaded paper matches the settings 2 Tap Setup on HOME screen 2 Home Screen...

Page 291: ...ad you will measure a document already printed to determine the discrepancy 7 Tap amount of discrepancy 7 If the scale is shorter than the actual size use a positive setting value If it is longer use a negative value The feed amount can be adjusted in 0 02 increments 291 ...

Page 292: ...the level of suction against paper on the platen may improve results Important Paper rubbing against or becoming caught on the Print head may jam or result in printed documents that are soiled 1 On the HOME screen tap paper information area 1 2 Tap Paper settings 2 3 Tap Advanced 3 4 Tap Transport unit vacuum strength 4 5 Tap vacuum strength 5 292 ...

Page 293: ...cing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge Cutter Blade Cutter Blade Replacing the Cutter Blade Performing Maintenance Functions from Your Computer Windows Cleaning the Print Heads Printing a Nozzle Check Pattern Performing Maintenance Functions from Your Computer macOS Opening Remote UI for Maintenance Cleaning th...

Page 294: ...Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update 294 ...

Page 295: ...Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks 295 ...

Page 296: ...rts the following ink tanks When purchasing check the Model number 130 ml 4 4 fl oz 300 ml 10 1 fl oz Checking Ink Model Number Checking Using Web Browser 1 Start up Remote UI 1 Start up Remote UI 2 Select Ink model number 2 296 ...

Page 297: ...are using Checking Using Canon IJ Status Monitor Windows 1 Start up Canon IJ Status Monitor 1 Canon IJ Status Monitor 2 Click Estimated ink levels 2 3 Click Ink Model Number information 3 The type and number of inks displayed will vary depending on the printer you are using 297 ...

Page 298: ...Note For instructions on replacing the ink tanks see Replacing Ink Tanks 298 ...

Page 299: ...ection which may damage the printer or cause other problems We recommend using up an ink tank in the course of printing within six months after breaking the seal Printing quality may be affected if you use older ink tanks Do not leave the printer without ink tanks installed for extended periods a month or more Residual ink may become clogged inside the printer and affect printing quality How to Re...

Page 300: ...dure appear on the touch screen Removing ink tank 1 Open ink tank cover 1 Important Avoid jarring the printer a lot when replacing an ink tank Handle the printer gently when replacing tanks Jarring the printer during printing may affect printing quality 2 Press tip of ink tank lock lever of color for replacement horizontally and pull ink tank lock 2 lever up to open it 3 Remove ink tank by grips A...

Page 301: ...e ink holes B facing up Otherwise ink may leak and cause stains Put the removed ink tank in a plastic bag and close the bag Note Dispose of the used ink tank in accordance with local regulations Loading ink tank 1 Before opening the pouch tilt the ink tank to the left and right gently one or two times 1 Agitate the ink in the ink tank by slowly rotating the ink tank upside down and right side up r...

Page 302: ...use the ink components to precipitate and may affect printing quality Note If the ink tank is at a low temperature allow it to warm up to room temperature before installing 2 Open the pouch and remove the ink tank 2 Important Never touch the ink holes B or the metal contacts C This may cause stains damage the ink tank and affect printing quality 302 ...

Page 303: ...wn and metal contacts in front 3 Important An ink tank cannot be loaded in the holder if the color or orientation is incorrect If the ink tank does not fit in the holder do not force it into the holder Reinstall while checking the label color display ink tank color and ink tank orientation 4 Push the ink tank lock lever closed until it clicks into place 4 303 ...

Page 304: ...e holder may damage the printer If a 4 4 fl oz 130 ml ink tank is installed facing the wrong direction the rotating part of the ink tank lock lever come out of place If this happens open the ink tank lock lever to return it to the proper position 5 Close ink tank cover 5 304 ...

Page 305: ...r on the remaining ink level When ink runs out will appear See the figure below If the touch screen indicates to replace the ink tank replace the ink tank If a message is displayed indicating to check the remaining ink levels or after tasks that consume a lot of ink such as large format printing or head cleaning check the remaining levels and replace ink tank as needed Replacing Ink Tanks Note Tap...

Page 306: ...306 ...

Page 307: ...ore print jobs and maintenance that consume a lot of ink If little ink is left there may not be enough for large format printing head cleaning and maintenance which require a lot of ink Replace or prepare to replace the ink tanks in the following situations Checking Ink Tank Levels If message for ink replacement appears on touch screen When the ink runs out the Status lamp flashes orange a message...

Page 308: ...Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head 308 ...

Page 309: ...Print Head When purchasing check the Model number Model number PF 07 Note For instructions on replacing the print head see Replacing the Print Head 309 ...

Page 310: ... nozzles are checked at fixed intervals Auto maintenance settings Paper to Prepare When using rolls An unused roll at least 10 00 in 254 0 mm wide When using sheets 1 sheet of unused paper of at least A4 Letter size 1 Load paper 1 Loading Rolls in the Printer Loading Sheets in the Printer 2 Tap Setup Maintenance on HOME screen 2 Home Screen Menu Composition The Maintenance screen appears 3 Tap Noz...

Page 311: ... some sections of the horizontal lines are faint or incomplete the nozzles for those colors are clogged If horizontal lines are faint or incomplete execute print head cleaning Cleaning the Print Head 311 ...

Page 312: ...f ink Performing this frequently consumes the ink faster Perform this only when needed It takes about 4 minutes Important Do not remove the maintenance cartridge or ink tanks during Cleaning Deep Cleaning or System Cleaning Ink may leak or an error may occur If printing is not improved after System Cleaning the print head may be at the end of its service life Contact your Canon dealer for assistan...

Page 313: ...enance screen appears 2 Tap Print Head Cleaning 2 3 Tap Cleaning Deep Cleaning or System Cleaning 3 4 Tap ink group to be cleaned 4 All colors Pattern 1 MBK BK FP Pattern 2 Y M C A confirmation message appears 5 Tap Yes 5 Head cleaning is now executed 6 Print a test pattern to check the nozzles and determine whether cleaning has cleared the 6 nozzles Checking for Nozzle Clogging 313 ...

Page 314: ...t The ink may stain clothing Do not open the print head pouch until immediately before installation After removing the print head from the pouch install it right away If the print head is left as is after the pouch is opened the nozzles may dry out which may affect printing quality How to Replace Print Head Caution When replacing the print head immediately after printing wait a few minutes before ...

Page 315: ...ear on the touch screen It takes about 1 to 2 minutes for ink to be drawn into the system and remove ink from the print head 4 Open top cover 4 5 If the print head locking cover and print head lock lever are dirty use a damp cloth that 5 you have wrung out completely to wipe them clean Important Do not touch the linear scale A or carriage shaft B Touching these may cause malfunction 315 ...

Page 316: ...ough textured cloth or similar materials for cleaning so as not to scratch the surface 6 Pull down print head lock lever toward the front while holding its center C with your 6 fingertip 7 Grab grip D and open print head locking cover 7 316 ...

Page 317: ...tacts of the carriage Furthermore do not allow any dirt or debris to become adhered to the metal contacts of the carriage These may damage the printer Note Dispose of the used print head in accordance with local regulations 9 Take new print head out of its pouch by grabbing grips E 9 317 ...

Page 318: ...ove protective cap G Important Always carry the print head by holding its right and left grips Never touch nozzle I or metal contacts J This may damage the print head and affect printing quality Never touch the ink holes K This may affect printing quality 318 ...

Page 319: ...ry cloth If you need to put a print head somewhere temporarily before installation do not set it down with the nozzles and metal contacts facing down If the nozzles or metal contacts are damaged it may affect the printing quality Do not reattach the removed protective part Dispose of these materials in accordance with local regulations 11 Turn ink holes K toward the front and insert print head int...

Page 320: ...13 While holding center part C of print head lock lever lower it toward back 13 14 Align angle adjustment lever with the red square position 14 15 Close top cover 15 320 ...

Page 321: ...s being filled definitely do not remove the ink tank or maintenance cartridge Ink may leak out Note Print head position adjustment is executed when Print pattern after new head is set to ON Follow the instructions on the touch screen to load paper Auto maintenance settings 321 ...

Page 322: ...Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge 322 ...

Page 323: ...Maintenance Cartridge When purchasing check the Model number Model number MC 31 Note For instructions on replacing the maintenance cartridge see Replacing the Maintenance Cartridge 323 ...

Page 324: ...ntenance cartridge The maintenance cartridge may become damaged or ink may leak out To prevent ink from leaking from a used maintenance cartridge avoid dropping the cartridge or storing it at an angle Otherwise ink may leak and cause stains Ink adheres to the top of the maintenance cartridge after it has been used Handle the maintenance cartridge carefully during replacement The ink may stain clot...

Page 325: ... the maintenance cartridge 5 Open maintenance cartridge cover 5 6 Hold the used maintenance cartridge by the grip B with one hand and put your other 6 hand under the maintenance cartridge to hold it firmly on the bottom keeping it level as you pull it out 325 ...

Page 326: ...intenance cartridge in supplied plastic bag and store on flat surface 7 8 Check the top and bottom of the maintenance cartridge place in the box and store the 8 box on a flat surface Important Always put the used maintenance cartridge back in the box and store the box on a flat surface Note Dispose of the used maintenance cartridge in accordance with local regulations 9 Wipe away any soiling on th...

Page 327: ...enance cartridge level insert it all the way in 10 The maintenance cartridge is initialized Important Do not remove the maintenance cartridge during initialization immediately after replacing the maintenance cartridge The maintenance cartridge may become damaged 11 Close maintenance cartridge cover 11 327 ...

Page 328: ...een appears 2 Tap Maintenance cartridge info 2 The Maintenance cartridge info screen appears If the touch screen indicates to replace the maintenance cartridge replace the maintenance cartridge If a message appears indicating to check the remaining capacity of the maintenance cartridge or before tasks that deplete much of the capacity such as head cleaning or preparations to move the printer check...

Page 329: ... capacity is drastically depleted Print head cleaning print head replacement and preparations to transfer the printer deplete much of the maintenance cartridge capacity In particular preparing to move the printer depletes a lot of the capacity Check the remaining maintenance cartridge capacity before this maintenance and replace the maintenance cartridge if necessary Checking the Remaining Mainten...

Page 330: ...Cutter Blade Cutter Blade Replacing the Cutter Blade 330 ...

Page 331: ...Cutter Blade When purchasing check the Model number Model number CT 08 Note For instructions on replacing the cutter blade see Replacing the Cutter Blade 331 ...

Page 332: ...on The Maintenance screen appears 2 Tap Replace cutter blade unit 2 A confirmation message appears 3 Tap Yes 3 The carriage moves and after it stops moving instructions for the cutter blade replacement procedure appear on the touch screen 4 If cutter blade is dirty use damp cloth that you have wrung out completely to wipe it 4 clean Important Do not use tissue paper paper towels rough textured clo...

Page 333: ...or cause injury Additionally this may damage the printer Do not disassemble the cutter blade Touching the blade may cause injury Note Dispose of the used cutter blade in accordance with local regulations 7 Install new cutter blade while aligning B to C and D to E 7 8 Turn hex screw until securely fixed 8 333 ...

Page 334: ...Important After the cutter blade is secured check that the cutter blade does not come off If the cutter blade comes off this may damage the printer 9 Tap Done 9 10 Tap Yes 10 334 ...

Page 335: ...Performing Maintenance Functions from Your Computer macOS Opening Remote UI for Maintenance Cleaning the Print Heads Printing a Nozzle Check Pattern 335 ...

Page 336: ...rinter Webpage in General tab 3 Remote UI starts Note The password may have to be entered after Remote UI starts In such a case enter the password and click OK In case you do not know the password see Password and Cookie Related Topics Cleaning the Print Heads Printing a Nozzle Check Pattern Checking the Ink Status from Your Computer Updating Media Information in Printer Driver Correcting Media In...

Page 337: ...Is there ink remaining in the tank Is the ink tank attached properly If the Ink Lamp is not lit remove it and attach it again Did you install the ink tanks in their correct positions 3 Execute cleaning 3 Click Yes Print head cleaning starts 4 Check the results 4 Check the print results If cleaning the head once does not resolve the print head problem clean it once more Important Cleaning consumes ...

Page 338: ...Cleaning if the status does not improve even after Deep Cleaning is performed 1 Select Utilities from Remote UI 1 2 Click System Cleaning 2 Before running the system cleaning check the following items Check that the printer power is on Then open the Ink Tank Cover Check the following items for each ink Is there ink remaining in the tank Is the ink tank attached properly If the Ink Lamp is not lit ...

Page 339: ...rtant System Cleaning consumes an extremely large amount of ink Executing system cleaning frequently will rapidly deplete your printer s ink supply Therefore execute system cleaning only when necessary Related Topic Printing a Nozzle Check Pattern 339 ...

Page 340: ...each ink Then if necessary perform Nozzle Check Is there ink remaining in the tank Is the ink tank attached properly If the Ink Lamp is not lit remove it and attach it again Did you install the ink tanks in their correct positions 3 Print a nozzle check pattern 3 Click Yes Printing of the nozzle check pattern begins 4 Check the print result 4 Check the print result A As long as the horizontal line...

Page 341: ...Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Print Head 341 ...

Page 342: ...ean the printer exterior and the power cord plug Warning Never use flammable solvents such as alcohol benzine or thinner If these substances come into contact with electrical components inside the printer there is a risk of fire or electrical shock Important If the output guide is dirty it may soil the edge of the paper when the paper is cut We recommend cleaning the output guide even if it does n...

Page 343: ...underside of paper We recommend cleaning the platen after borderless printing or printing on small paper If the output guide is dirty it may soil the edge of the paper when the paper is cut We recommend cleaning the output guide even if it does not appear dirty because it may actually be covered with paper dust Printing on adhesive paper may leave adhesive on the platen paper retainer or other par...

Page 344: ...t touch the linear scale D or carriage shaft E Touching these may cause malfunction Note If the cleaning brush is dirty rinse it in water 6 Clean the inside of the top cover with a completely wrung out damp cloth 6 Wipe away any ink residue and paper dust debris from cutting on entire platen F paper retainer G ink grooves H and output guide I and so on 344 ...

Page 345: ... cloth to wipe inside the top cover This may create a static charge which may attract dust and affect the printing quality Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface Note When cleaning between the platen and ejection guide use a damp cloth that you have wrung out completely to wipe over the output tray and along groo...

Page 346: ...346 ...

Page 347: ...Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update 347 ...

Page 348: ...used If you can move the printer in a level state using casters or something similar you do not need to execute Prepare to move Always follow the instructions of the service representative when preparing to transfer the printer The following lists transport restrictions by type of transport Move on the same floor Usage Examples Move indoors by carrying Transport and storage in low temperature envi...

Page 349: ...en Important If consumables must be replaced a message appears on the touch screen and preparation is disabled If the message appears tap OK and contact your Canon dealer for assistance 7 Open ink tank cover to remove all ink tanks 7 Replacing Ink Tanks 8 Push all ink tank lock levers closed until they click into place 8 9 Close ink tank cover 9 Ink is now drawn into the maintenance cartridge A co...

Page 350: ...nter If you accidentally unplug the printer plug it in again reinstall the ink tanks and follow this procedure again 2 Tape down printer covers to secure them in the reverse order of tape removal during 2 installation 3 Remove the stand by reversing the installation procedure when it was attached to the 3 printer 4 Disassemble and repackage the stand by following the installation procedure in reve...

Page 351: ...rface Attempting assembly by yourself poses a risk of injury or bending the Stand When assembling the stand lock all four of the casters Attempting to move the stand when the casters are locked poses a risk of injury or damage to the location site When moving the stand make sure that the basket does not graze the floor and that all four of the casters are unlocked before moving the stand Not doing...

Page 352: ...st three people Be careful to avoid back strain and other injuries When moving the printer firmly grasp the carrying grips The printer may be unsteady if you hold it at other positions which poses a risk of injury from dropping the printer 352 ...

Page 353: ... of the stand Attempting to place the printer on the stand while the casters are not locked poses a risk of injury 2 Remove tape and packaging material attached to the printer 2 3 Connect the power cord to the power cord connector on the right side of the printer 3 353 ...

Page 354: ...rinter 5 When Install the printer here Do not install the ink tanks yet appears tap Yes 6 When instructions for loading ink tank appear on operation panel open ink tank cover 6 and load ink tank 7 Loading Rolls on the roll holder 7 See Loading Rolls on the Roll Holder 354 ...

Page 355: ...procedure varies depending on the type of connection See Installing the Printer Driver Windows See Installing the Printer Driver macOS Important When the printer is connected to a network via TCP IP the printer s IP address may be changed if you reinstall the printer In this case be sure to reconfigure the printer s IP address 355 ...

Page 356: ...3 If an administrator password is set enter the password 4 Tap Install update 4 5 Tap Yes 5 6 Confirm displayed message and tap Start update 6 Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Firmware update 2 3 Select Install update 3 4 Confirm displayed message and select Update 4 Note If the firmware update is not complete check the following and take an appropriate action Che...

Page 357: ...Specifications Specifications Print Area 357 ...

Page 358: ...en turned off To stop all power consumption turn off the printer and unplug the power cord Operating environment Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH with no condensation Dimensions W x D x H Printer only Approx 50 8 x 29 5 x 17 3 in 1289 x 748 x 439 mm Printer and Stand SD 33 when opening the basket Approx 50 8 x 34 3 x 41 8 in 1289 x 870 x 1060 mm Stand may not be provided depe...

Page 359: ...982 x 748 x 439 mm Printer and Stand SD 24 when opening the basket Approx 38 7 x 34 3 x 41 8 in 982 x 870 x 1060 mm Stand may not be provided depending on the region where the printer is purchased Weight Printer only without print head and ink tanks Approx 91 lb 41 kg Printer and Stand SD 24 without print head and ink tanks Approx 110 lb 50 kg Space for installation W x D x H Printer only Approx 5...

Page 360: ... USB memory USB flash drive LAN Wired LAN IEEE802 3ab 1000BASE T IEEE802 3u 100BASE TX IEEE802 3 10BASE T Wi Fi IEEE802 11n IEEE802 11g IEEE802 11b Network Specifications Communication protocol SNMP HTTP TCP IP IPv4 IPv6 FTP Wired LAN specifications Compliance standards IEEE802 3ab 1000BASE T IEEE802 3u 100BASE TX IEEE802 3 10BASE T Transmission speed 10 Mbps 100 Mbps 1000 Mbps automatically selec...

Page 361: ...ck available Free hard disk space 20 GB or more macOS Compatible Operating System Standard supplied printer driver macOS High Sierra 10 13 6 macOS Big Sur 11 Free hard disk space 20 GB or more Other Supported OS iOS iPadOS Android Some functions may not be available with the supported OS An Internet connection is required to use the Online Manual To install the software while using Windows you mus...

Page 362: ...Paper For details on the compatible media types see Paper Information List For details on the paper widths supported by the printer see Paper Sizes For details about Print Area see Print Area 362 ...

Page 363: ...macOS Recommended Print Area We recommend printing within this area To match the document size with the actual printing area print on oversize paper with the required margin added Printing to Oversized Paper Sizes Windows Printing to Oversized Paper Sizes macOS Sheets Printable Area A margin of 0 2 in 3 mm on top 0 5 in 12 7 mm on bottom and 0 2 in 3 mm on left and right sides is required Recommen...

Page 364: ...erless printing the margins on top bottom left and right are 0 in 0 mm For paper that supports borderless printing see Paper Information List Recommended Print Area A margin of 0 8 in 20 mm on top 0 2 in 3 mm on bottom and 0 2 in 3 mm on left and right sides is required A Top Edge B Bottom Edge C Left Edge D Right Edge 364 ...

Page 365: ...Appendix Manuals and Their Contents Safety Online Manual Using This Online Manual Trademarks and Licenses 365 ...

Page 366: ...Manuals and Their Contents Quick Guide Replacing paper ink tanks and print head Setup Guide Installing the printer and software Printer Stand Setup Guide Assembling the stand 366 ...

Page 367: ...Safety Safety Precautions Regulatory Information WEEE EU EEA When Repairing Lending or Disposing of the Printer 367 ...

Page 368: ...Printer Never put your hands or fingers in the printer while it is printing Firmly grasp the carrying grips on each side in the base Holding the printer at other positions is dangerous and cause injury and damage if the printer is dropped Use the following number of people to hold the printer when transporting the printer by carrying it The weight may cause pain such as back pain For the GP 300 GP...

Page 369: ...obtain medical advice immediately Never touch the electrical contacts on a print head after printing The metal parts may be very hot and could cause burns Do not throw ink tanks and maintenance cartridges into fire Do not attempt to disassemble or modify the print head ink tanks and maintenance cartridges Avoid dropping or shaking print head ink tanks and maintenance cartridges 369 ...

Page 370: ...ged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of a shielded cable is required to comply w...

Page 371: ...Interference Do not use the printer around medical equipment or other electronic devices Signals from the printer may interfere with the correct operation of these devices 371 ...

Page 372: ...ery Nur für Europäische Union und EWR Norwegen Island und Liechtenstein Diese Symbole weisen darauf hin dass dieses Produkt gemäß WEEE Richtlinie 2012 19 EU Richtlinie über Elektro und Elektronik Altgeräte Batterien Richtlinie 2006 66 EG und nationalen Gesetzen zur Umsetzung dieser Richtlinien nicht über den Hausmüll entsorgt werden darf Falls sich unter dem oben abgebildeten Symbol ein chemisches...

Page 373: ...d informations sur le recyclage de ce produit contactez vos services municipaux votre éco organisme ou les autorités locales compétentes ou consultez le site www canon europe com weee ou www canon europe com battery Uitsluitend bestemd voor de Europese Unie en EER Noorwegen IJsland en Liechtenstein Met deze symbolen wordt aangegeven dat dit product in overeenstemming met de AEEA richtlijn 2012 19 ...

Page 374: ...ambiental de su desecho y no es necesario mostrar la cuantía de dicho coste en la información y la factura suministradas a los usuarios finales Si desea más información sobre el reciclado de este producto póngase en contacto con su municipio el servicio o el organismo encargado de la gestión de residuos domésticos o visite www canon europe com weee o www canon europe com battery Només per a la Uni...

Page 375: ...ifiuti può avere conseguenze negative sull ambiente e sulla salute umana a causa delle sostanze potenzialmente nocive solitamente contenute in tali rifiuti La collaborazione dell utente per il corretto smaltimento di questo prodotto contribuirà a un utilizzo efficace delle risorse naturali ed eviterà di incorrere in sanzioni amministrative ai sensi dell art 255 e successivi del Decreto Legislativo...

Page 376: ... helbred på grund af de potentielt sundhedsskadelige stoffer der generelt kan forefindes i elektrisk og elektronisk udstyr Når du foretager korrekt bortskaffelse af produktet bidrager du til effektiv brug af naturressourcerne Kontakt din kommune den lokale affaldsmyndighed det lokale affaldsanlæg eller besøg www canon europe com weee eller www canon europe com battery for at få flere oplysninger o...

Page 377: ...offer som ofte brukes i EE utstyr Din innsats for korrekt avhending av produktet vil bidra til effektiv bruk av naturressurser Du kan få mer informasjon om resirkulering av dette produktet ved å kontakte lokale myndigheter avfallsadministrasjonen et godkjent program eller husholdningens renovasjonsselskap eller gå til www canon europe com weee eller www canon europe com battery Vain Euroopan union...

Page 378: ...tering eller se www canon europe com weee eller www canon europe com battery Pouze Evropská unie a EHP Norsko Island a Lichtenštejnsko Tento symbol znamená že podle směrnice OEEZ 2012 19 EU směrnice o bateriích 2006 66 ES a nebo podle vnitrostátních právních prováděcích předpisů k těmto směrnicím nemá být tento výrobek likvidován s odpadem z domácností Je li v souladu s požadavky směrnice o bateri...

Page 379: ...letően informálódjon a helyi polgármesteri hivatalnál a helyi közterület fenntartó vállalatnál a hivatalos hulladéklerakó telephelyen vagy a háztartási hulladék begyűjtését végző szolgáltatónál illetve látogasson el a www canon europe com weee vagy www canon europe com battery internetes oldalra Tylko dla krajów Unii Europejskiej oraz EOG Norwegia Islandia i Liechtenstein Te symbole oznaczają że p...

Page 380: ...es Euroopa Liit ja EMP Norra Island ja Liechtenstein Antud sümbolid viitavad sellele et vastavalt elektri ja elektroonikaseadmete jäätmeid käsitlevale direktiivile 2012 19 EL patareisid ja akusid ning patarei ja akujäätmeid käsitlevale direktiivile 2006 66 EÜ ja või nimetatud direktiive rakendavatele riiklikele õigusaktidele ei või seda toodet koos olmejäätmetega ära visata Kui keemiline sümbol on...

Page 381: ... dienestu pilnvaroto organizāciju vai iestādi kas veic sadzīves atkritumu apsaimniekošanu vai apmeklējiet tīmekļa vietni www canon europe com weee vai www canon europe com battery Tik Europos Sąjungai ir EEE Norvegijai Islandijai ir Lichtenšteinui Šie simboliai reiškia kad šio gaminio negalima išmesti į buitines atliekas kaip reikalaujama WEEE Direktyvoje 2012 19 ES ir Baterijų direktyvoje 2006 66...

Page 382: ...on europe com battery Само за Европейския съюз и ЕИП Норвегия Исландия и Лихтенщайн Тези символи показват че този продукт не трябва да се изхвърля заедно с битовите отпадъци съгласно Директивата за ИУЕЕО 2012 19 ЕC Директивата за батерии 2006 66 ЕО и или Вашето национално законодателство прилагащо тези Директиви Ако под показания горе символ е отпечатан символ за химически елемент съгласно разпоре...

Page 383: ...la www canon europe com weee sau www canon europe com battery Samo za Europsku uniju i EEA Norveška Island i Lihtenštajn Oznaka pokazuje da se ovaj proizvod ne smije odlagati s komunalnim i ostalim vrstama otpada u skladu s direktivom WEEE 2012 19 EC Direktivom o baterijama 2006 66 EC i Pravilnikom o gospodarenju otpadnim baterijama i akumulatorima te Pravilnikom o gospodarenju otpadnim električni...

Page 384: ...ikupljanje npr po principu jedan za jedan kada kupujete sličan novi proizvod ili ovlašćenom centru za prikupljanje za reciklažu istrošene električne i elektronske opreme EEE baterija i akumulatora Nepravilno rukovanje ovom vrstom otpada može imati negativne posledice po životnu sredinu i ljudsko zdravlje usled potencijalno opasnih materijala koji se uglavnom vezuju za EEE Vaša saradnja na ispravno...

Page 385: ...the printer such information may be stored in the printer When sending the printer for repair lending or transferring the printer to another person or disposing of the printer please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it Initializing Printer s Setting 385 ...

Page 386: ...oft Edge and Google Chrome macOS iOS iPadOS device Safari Android device Google Chrome Set your browser to allow cookies and enable JavaScript Screenshots in This Manual For Windows The screenshots used in this manual are taken with Windows 10 For macOS The screenshots used in this manual are taken with macOS Catalina 10 15 386 ...

Page 387: ...rinting a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Adjusting Brightness Adjusting Contrast Printing Using Detailed Setting Mode Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions Custom Size Set a Custom Size Roll Width Printing without Edges Based on the...

Page 388: ...liminating Upper and Lower Margins on Document Switching the Paper Source to Match the Purpose Displaying the Print Results before Printing Link with PosterArtist to print with bright colors Specify Fluorescent Colors and Print Other Convenient Settings Stamp Printing Registering a Stamp Setting a Page Size and Orientation Registering a Frequently Used Printing Profile Cutting Roll Paper after Pri...

Page 389: ... Edges Based on the Scenarios Printing without Margins to Match Roll Paper Width Printing Full Size without Margins Three sided Borderless Printing on Roll Paper Printing Hanging and Horizontal Banners Large Format Printing Printing by Dividing Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Printing Document...

Page 390: ... from Printer Printing Data Saved on USB Flash Drive Printing from Smartphone Tablet Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY Printing from iOS Device AirPrint Enlarging Copy with imageRUNNER ADVANCE 390 ...

Page 391: ...er Dimensions Custom Size Set a Custom Size Roll Width Print Area Prints without Edges Based on the Scenarios Printing Hanging and Horizontal Banners Large Format Printing Printing by Dividing Joining Documents Printing Document in Center of Paper Printing by Saving Roll Paper Switching the Paper Source to Match the Purpose Cutting Roll Paper after Printing Specify Fluorescent Colors and Print Pri...

Page 392: ... paper 3 Select the printer 3 Select your model from the Printer list in the Print Dialog Note Click Show Details to switch the Setup window to the detailed display However depending on the application you are using Show Details may not be displayed 4 Select the paper size 4 For Paper Size select the paper size to be used If necessary set the number of copies the pages to be printed and the orient...

Page 393: ... from the pop up menu 5 6 Select the media type 6 For Media Type select the same paper type loaded in the printer Important In the Presets section click Save Current Settings as Preset to register the specified settings 393 ...

Page 394: ...c paper or Canon output check paper 7 Select the paper source 7 For Paper Source select the setting that matches your purpose 8 Select print priority 8 For Print Priority select Poster Photo or Poster Photo Fluorescent according to your purpose 394 ...

Page 395: ...er Photo Fluorescent so your print data will be printed with bright colors overall 9 Select the print quality 9 For Print Quality select High Standard or Fast according to your purpose Important The print quality settings that can be selected may differ depending on a printing profile 10 Select Page Processing from the pop up menu 10 395 ...

Page 396: ...u selected a roll paper for Paper Source in Quality Media set Roll Paper Width to the width of the roll paper loaded in the printer Important If cut sheet is selected for the paper source Roll Paper Width is grayed out and cannot be set 396 ...

Page 397: ...ccordance with the type and size of the media Note If the paper settings in the printer driver differ from the paper information registered on the printer an error message may appear on the printer s operation panel You can still print but you may not be able to obtain correct print results 397 ...

Page 398: ...int Dialog 2 Select Paper Handling from the pop up menu 2 3 Check the Collate pages check box when you are specifying multiple copies in the Copies 3 box Check the Collate pages check box to print all the pages of a single copy together Uncheck this check box to print all pages with the same page number together 4 Specify the print order 4 Check Page Order When you select Reverse printing starts f...

Page 399: ...nt has the same function specify the settings on the printer driver However if the print results are not acceptable specify the function settings on the application software When you specify the number of copies and the printing order with both the application software and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not...

Page 400: ...Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level Custom Printing a Color Document in Monochrome Specifying Color Correction Adjusting Brightness Adjusting Contrast 400 ...

Page 401: ... the overall colors are more uniform No adjustment Adjust color balance The procedure for adjusting color balance is as follows 1 Select Color Options from the pop up menu of the Print Dialog 1 2 Adjust color balance 2 There are individual sliders for Cyan Magenta and Yellow Each color becomes stronger when the corresponding slider is moved to the right and becomes weaker when the corresponding sl...

Page 402: ...p 3 Click Print When you execute print the document is printed with the adjusted color balance Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Brightness Adjusting Contrast 402 ...

Page 403: ... Select the print quality 2 Select Custom for Print Quality 3 Setting the print quality level 3 Move the Quality slider to select the print quality level Important Certain print quality levels cannot be selected depending on the settings of media type 4 Complete the setup 4 Click Print When you execute print the image data is printed with the selected print quality level Related Topics Specifying ...

Page 404: ...Adjusting Color Balance Adjusting Brightness Adjusting Contrast 404 ...

Page 405: ...the pop up menu on the Print Dialog 1 2 Set monochrome printing 2 Check the Grayscale Printing check box 3 Complete the setup 3 Click Print When you execute print the document is converted to grayscale data It allows you to print the color document in monochrome Note With monochrome printing inks other than black ink may be used as well 405 ...

Page 406: ...he pop up menu of the Print Dialog 1 2 Select color correction 2 Select the item below that matches your purpose ColorSync Perform color correction using ColorSync Canon Color Matching The driver will perform necessary adjustments during printing For information about driver matching see Adjusting Colors with the Printer Driver 3 Complete the setup 3 Click Print When you execute print the document...

Page 407: ...o Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver 407 ...

Page 408: ... data refers to an image saving format that requires a computer to develop the image You can embed an input ICC profile tag into a RAW file by using special application software Selecting a Printing Method Suited to the Image Data The recommended printing method depends on the color space of the image data or the application software to be used There are two typical printing methods Check the colo...

Page 409: ...temperature D50 5000K Brightness 100 to 120cd m2 Gamma 2 2 Environment light Fluorescent light for D50 color evaluation color temperature 5000K high color rendering properties Brightness when looking at printed materials 500 lx 125 lx Note When printing from an application software that allows you to identify and specify ICC profiles use an ICC profile for printing with that application software a...

Page 410: ...s on data such as a poster No Color Correction Performs printing without color matching 5 Set the other items 5 From the pop up menu select Color Options If necessary adjust the color balance Cyan Magenta Yellow and adjust Brightness and Contrast settings 6 Complete the setup 6 Click Print When you execute print the printer driver adjusts the colors when printing the data Related Topics Setting th...

Page 411: ...input ICC profile and a printing ICC profile in the image data Even if you print using a printing ICC profile that you created yourself be sure to select color management items from your application software For instructions refer to the manual of the application software you are using 1 Select Color Matching from the pop up menu of the Print Dialog 1 2 Select color correction 2 Select ColorSync Y...

Page 412: ...Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 412 ...

Page 413: ...t ColorSync You can leave Profile set to Automatic Important If you choose a Profile setting other than Automatic or Printing Paper ICC Profile the printer will not be able to print with the correct colors 3 Complete the setup 3 Click Print When you execute print the printer uses the color space of the image data Important You cannot specify an input ICC profile from the printer driver Related Top...

Page 414: ...olor Options from the pop up menu of the Print Dialog 1 2 Adjust brightness 2 Moving the Brightness slider to the right brightens the colors and moving the slider to the left darkens the colors You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The current settings are displayed in the settings preview on the left side of the printer driver 3 Complete...

Page 415: ...Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Contrast 415 ...

Page 416: ...st No adjustment Adjust the contrast The procedure for adjusting contrast is as follows 1 Select Color Options from the pop up menu of the Print Dialog 1 2 Adjust the contrast 2 Moving the Contrast slider to the right increases the contrast and moving the slider to the left decreases the contrast You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The ...

Page 417: ...Print When you execute print the image is printed with the adjusted contrast Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness 417 ...

Page 418: ...aling factor in the Scale box and click OK Note Depending on the Scale value that you set an error message may be displayed 3 Complete the setup 3 On the Print Dialog click Print When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings on your ap...

Page 419: ...enu of the Print Dialog 1 2 Setting Enlarged Reduced Printing 2 For Fit Roll Paper Width select On Bordered or On Borderless Note Depending on the Paper Size settings the settings you can choose will differ When selecting XXX oversize from Paper Size On Borderless cannot be selected 3 Complete the setup 3 419 ...

Page 420: ...Click Print When you print the document is expanded or reduced to match the roll paper width and then printed 420 ...

Page 421: ...intout that has the same area as the document can be obtained by trimming the outer margins after printing The procedure for printing with oversize is as follows 1 Select oversized paper size 1 In the Print dialog select XXX oversize for Paper Size 2 Select Quality Media from the pop up menu 2 3 Select the paper source 3 Select Roll Paper for Paper Source 4 Select Page Processing from the pop up m...

Page 422: ... paper that has the following necessary margins added to the document size Cut sheet 6 mm or more added to width and 23 mm or more added to height of document size Roll paper 6 mm or more added to width and 6 mm or more added to height of document size Note An oversized paper size cannot be used for the largest paper size that can be loaded in the printer 422 ...

Page 423: ... Paper Size Select User Defined or your model for Non Printable Area and enter the margins 3 Registering the custom paper size 3 Click OK The custom size is registered Important If the application software that created the document has a function for specifying height and width values use the application software to set the values If the application software does not have such a function or if the...

Page 424: ... in the printer driver differ from the paper information registered on the printer an error message may appear on the printer s operation panel You can still print but you may not be able to obtain correct print results 424 ...

Page 425: ...th a width that cannot be selected in Roll Paper Width The procedure for setting custom size roll width is described below 1 Select Quality Media from the pop up menu of the Print Dialog 1 2 Select the paper source 2 Select Roll Paper for Paper Source 3 Select Page Processing from the pop up menu 3 425 ...

Page 426: ...4 Select paper roll width 4 Select Custom Size for Roll Paper Width 5 Set paper roll width 5 Enter the roll width you want to use for Width 426 ...

Page 427: ...6 Complete the setup 6 Click Print If you perform the print the roll paper with the specified width will be used for printing 427 ...

Page 428: ...ut Edges Based on the Scenarios Recommended Print Area We recommend printing within this area To match the document size with the actual printing area print on oversize paper with the required margin added Printing to Oversized Paper Sizes Sheets A Top Edge B Bottom Edge C Left Edge D Right Edge Printable Area A margin of 0 2 in 3 mm on top 0 5 in 12 7 mm on bottom and 0 2 in 3 mm on left and righ...

Page 429: ... 3 mm on left and right sides is required For borderless printing the margins on top bottom left and right are 0 in 0 mm For paper that supports borderless printing see Paper Information List Recommended Print Area A margin of 0 8 in 20 mm on top 0 2 in 3 mm on bottom and 0 2 in 3 mm on left and right sides is required 429 ...

Page 430: ...Printing without Edges Based on the Scenarios Printing without Margins to Match Roll Paper Width Printing Full Size without Margins Three sided Borderless Printing on Roll Paper 430 ...

Page 431: ...ss from Paper Size in the print dialog 2 From the pop up menu select Page Processing 2 3 Select roll paper width 3 For paper roll width enter the same value set in the printer under Roll Paper Width 4 Select a method for printing on roll paper 4 In Fit Roll Paper Width select On Borderless 5 Complete setting process 5 Click Print If you print now the document will be printed by filling in the enti...

Page 432: ...ly high quality go to Automatic Cutting under Advanced Paper Settings and select None When you do so the document will be printed without the left and right margins After the printed material has exited the printer and has been cut cut the upper and lower edges with a pair of scissors When printing borderless on paper with low ink fixing properties depending on frequency of use the cutter unit may...

Page 433: ...ess from Paper Size in the print dialog 2 From the pop up menu select Page Processing 2 3 Select roll paper width 3 For paper roll width enter the same value set in the printer under Roll Paper Width 4 Select a method for printing on roll paper 4 For Fit Roll Paper Width select Off Important Depending on Paper Size when setting Fit Roll Paper Width on Off it may not be possible to print borderless...

Page 434: ...select None When you do so the document will be printed without the left and right margins After the printed material has exited the printer and has been cut cut the upper and lower edges with a pair of scissors When printing borderless on paper with low ink fixing properties depending on frequency of use the cutter unit may come into contact with the paper surface scratching it and causing the pa...

Page 435: ...e of the paper after printing Three sided Borderless Printing to Match Paper Size The procedure for three sided borderless printing by enlarging or reducing documents to match paper size is described below 1 Select the paper size for whole surface borderless printing 1 Select XXX Borderless from Paper Size in the print dialog 2 From the pop up menu select Paper Handling 2 3 Place a checkmark next ...

Page 436: ...ete setting process 8 Click Print If you print now the document will be printed without margins on three sides to fit the paper size 9 Cut the right side of the paper 9 Cut the margin on the right side of the paper with scissors after printing Cut slightly to the inside of the margin as the document is enlarged to extend slightly beyond the specified size To get the document to standard size it is...

Page 437: ...ing the size is described below 1 Select the paper size for whole surface borderless printing 1 Select XXX Borderless from Paper Size in the print dialog 2 From the pop up menu select Page Processing 2 3 Select roll paper width 3 For paper roll width enter the same value set in the printer under Roll Paper Width 4 Place a checkmark next to Three sided Borderless 4 437 ...

Page 438: ... the same document size 7 Cut the right side of the paper 7 Cut the margin on the right side of the paper with scissors after printing To get the document to standard size it is recommended to take measurements and cut in the correct positions Important If you try to set borderless printing in Page Processing Banner Printing and Print Centered will be displayed in gray and you will not be able to ...

Page 439: ...inter and has been cut cut the upper lower and right edges with a pair of scissors When printing borderless on paper with low ink fixing properties depending on frequency of use the cutter unit may come into contact with the paper surface scratching it and causing the paper to be unevenly cut You may be able to improve the situation by choosing Advanced Paper Settings and set Dry Time Between Page...

Page 440: ...n be set The procedure for printing hanging and horizontal banners is as follows 1 Register custom paper size 1 From Paper Size use Manage Custom Sizes to register the paper size that you want to use 2 Select the paper size 2 In the Print dialog select a registered custom paper size from the Paper Size list 3 Select Page Processing from the pop up menu 3 4 Select roll paper width 4 Set Roll Paper ...

Page 441: ...aper size with the Non Printable Area values all set to 0mm in Manage Custom Sizes from Paper Size and select On Bordered from the Fit Roll Paper Width in Page Processing 6 Complete the setup 6 Click Print When you print the hanging or horizontal banner is printed by using the custom paper size 441 ...

Page 442: ...Printing by Dividing Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page 442 ...

Page 443: ...ure for lining up and printing multiple documents is as follows 1 In Print dialog select Canon imagePROGRAF Free Layout for PDF 1 Canon imagePROGRAF Free Layout is started Canon imagePROGRAF Free Layout allows you to edit and rearrange images 2 Execute printing 2 From the File menu of Canon imagePROGRAF Free Layout select Print to execute printing 443 ...

Page 444: ...e pop up menu of the Print Dialog 1 2 Select the paper source 2 Select Roll Paper for Paper Source 3 Select Page Processing from the pop up menu 3 4 Setting Banner Printing 4 Check the Banner Printing check box 5 Complete the setup 5 Click Print When you print the document is printed with the multiple pages connected Important When XXX Borderless or XXX Cut Sheet is selected for Paper Size in the ...

Page 445: ...up menu in the Print Dialog 1 2 Set the number of original you print on one page 2 In Pages per Sheet specify the number of page you print on one page 3 If necessary set the following items 3 Layout Direction To change the page placement order select an icon from the list Border To print a page border around each document page select a type of page border Reverse page orientation Select this check...

Page 446: ... Select this check box to reverse left and right of the document 4 Complete the setup 4 Click Print When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 446 ...

Page 447: ...en performing reduced printing the bottom and right margins of the paper will increase At this time if you place a checkmark next to Print Centered the top bottom left and right margins can all be printed evenly The procedure for printing to the center of the paper is as follows 1 Select the paper size 1 From Paper Size select the size of the paper you want to print 2 Select Quality Media from the...

Page 448: ...8 Click Print When you print the printer automatically lays out the document to the center of the page and then prints it Important When you select XXX Borderless from Paper Size in the print dialog the Print Centered is grayed out and cannot be selected 448 ...

Page 449: ...Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document 449 ...

Page 450: ...sing from the pop up menu of the Print Dialog 1 2 Selecting Paper Saving 2 Select the Rotate Page 90 degrees check box 3 Complete the setup 3 Click Print When you print you can rotate a portrait document 90 degrees to save paper Important If the Banner Printing check box is selected for Page Processing Rotate Page 90 degrees is grayed out and cannot be set When selecting paper in portrait format f...

Page 451: ... the upper and lower margins is as follows 1 Select Quality Media from the pop up menu of the Print Dialog 1 2 Select the paper source 2 Select Roll Paper for Paper Source 3 Select Page Processing from the pop up menu 3 4 Selecting Paper Saving 4 Check the No Spaces at Top or Bottom check box 5 Complete the setup 5 Click Print When you print the upper and lower margins are reduced so that you can ...

Page 452: ...elect Quality Media from the pop up menu of the Print Dialog 1 2 Select the media type 2 For Media Type select the same paper type loaded in the printer 3 Select the paper source 3 For Paper Source select the item below that matches your purpose Roll Paper Feeds paper using roll paper Cut Sheet Feeds paper that was cut to a specific paper size 4 Complete the setup 4 Click Print When you execute pr...

Page 453: ...gs in the printer driver differ from the paper information registered on the printer an error message may appear on the printer s operation panel You can still print but you may not be able to obtain correct print results 453 ...

Page 454: ...tic Cutting select the setting that matches your purpose Yes The roll paper is cut automatically after printing None The roll paper is not cut after printing Print Cut Guideline Cut guidelines are printed for cutting the roll paper manually after printing Note The default setting for automatic cutting is Yes 3 Complete the setup 3 Click Print When you print the status after printing is set to what...

Page 455: ...with the color palette of the application you are using and print the specified sections of posters with bright colors using fluorescent ink 1 Add a checkmark to Fluorescent Spot Color in Quality Media 1 2 Select Fluorescent Spot Color from the pop up menu and then add a checkmark to the 2 color of the fluorescent ink you want to print with 455 ...

Page 456: ...ired print results If this happens configure the settings on the application software as follows For detailed instructions on settings see the user s guide of the application software you are using Disable color management and color adjustment functions during printing Configure settings so that color management during printing is performed by the printer For color management during printing speci...

Page 457: ...equirement The Mac and the printer must be connected by one of the following methods Connected to the same network over a LAN Connected directly without wireless router Direct Connection Connected by USB Add The Printer as AirPrint Printer on Your Mac 1 Open System Preferences Printers Scanners 1 2 Click next to the printer list 2 3 Select your printer listed as Bonjour 3 4 Select Secure AirPrint ...

Page 458: ... mode Print resolution and Print target Paper settings No Top Btm Space Save Paper and Unidirectional printing and Magnification level for borderless on the operation panel of the printer For details see Print settings 6 Click Print 6 The printer prints according to the specified settings Note It can take the Wi Fi a few minutes to get connected after the printer turns on Print after checking that...

Page 459: ...Size Depending on the type of paper print results might have slight margins on the left and right edges If printing cut paper feed the paper vertically If the paper is fed horizontally it will still print vertical images When printing images with large data sizes the color may turn out uneven In this case select Printer settings Hard disk settings Save first and print ON on the operational panel o...

Page 460: ...Printing from Printer Printing Data Saved on USB Flash Drive 460 ...

Page 461: ...orms to JFIF 1 02 Supports the files with the following conditions Processing method Basic DCT Color mode RGB GrayScale Number of colors 24bit 8bit Number of pixels 38400 or less vertically and horizontally Does not support some samplings 1 Load paper 1 Loading Rolls in the Printer Loading Sheets in the Printer 2 Insert USB flash drive into USB flash drive port 2 3 Tap on Print from USB flash driv...

Page 462: ...ollowing screen is displayed A Number of copies A Tap to display the screen below and specify the number of copies B Preview B Tap to preview an image of the printout on the preview screen C Settings C Tap to display the Settings screen You can check and change the print settings 5 Tap Start print 5 The following screen is displayed 462 ...

Page 463: ...p to start printing all pages Specify page Tap to specify a page to print Tap OK to start printing the specified page Note Tapping Yes on the displayed screen returns to step 4 Tapping No returns to HOME screen 463 ...

Page 464: ...artphone Tablet For more on printing from a device refer to the device s or application s instruction manual Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY Printing from iOS Device AirPrint 464 ...

Page 465: ...h running the latest version of iOS iPadOS Requirement The iOS device and the printer must be connected by one of the following methods Connected to the same network over a LAN Connected directly without wireless router Direct Connection Printing with AirPrint from iOS Device 1 Check that printer is turned on 1 2 Load paper in printer 2 Set roll paper or cut paper 3 Tap operation icon using your i...

Page 466: ...your model name from Printer on Printer Options 5 Important Because some applications do not support AirPrint Printer Options may not be displayed If an application does not let you use printer options you cannot print from that application 466 ...

Page 467: ...le Bonjour settings Refer to Cannot Print Using AirPrint for printing problems when using AirPrint Paper Size With AirPrint the paper size is selected automatically according to the application being used on the iOS device and the region in which AirPrint is used Important Depending on the device or OS the initial settings of paper size may differ Test printing is recommended Depending on the appl...

Page 468: ...nt dialog part of the image may not fit on the paper If printing cut paper the bottom edge of the image may be cut out If printing cut paper feed the paper vertically If the paper is fed horizontally it will still print vertical images To perform borderless printing configure settings in Paper Size Depending on the type of paper print results might have slight margins on the left and right edges W...

Page 469: ...can be sent to the printer via FTP Enable FTP from Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select System info and LAN settings 2 3 Select LAN settings 3 4 Select Advanced setup 4 5 Confirm displayed message and tap Yes 5 6 Select FTP settings 6 7 Select Enable 7 469 ...

Page 470: ...Enter the same value for FTP settings of imageRUNNER ADVANCE 9 Select OK 9 Please wait momentarily appears and returns to the startup screen 10 Close web browser 10 Perform enlarge settings on the operation panel 1 Tap Setup on HOME screen 1 Home Screen Menu Composition 2 Tap Printer settings 2 3 Tap Print settings 3 4 Tap Direct print settings from FTP 4 5 Select the number to set and tap 5 470 ...

Page 471: ...rgement setting methods Fitting to Paper Width Specifying Magnification Level Scan and enlarge copy 1 Place the copy on the platen glass or feeder of imageRUNNER ADVANCE 1 2 Select Scan and Send 2 3 Tap New Destination 3 4 Tap File 4 471 ...

Page 472: ...nter folderN in Folder Path N represents the print setting number specified in the Direct print settings from FTP screen on the printer For example to enter the pathname for Print settings 1 enter folder1 For Print settings 2 enter folder2 Use the same User Name and Password that you set for FTP authentication in the Remote UI 7 Tap OK 7 8 Tap the setting button for file format 8 472 ...

Page 473: ...Compact and Encrypt check boxes 10 Specify the settings as necessary 10 Important Select 300x300 dpi or 600x600 dpi as the resolution 11 Press Start 11 If you are placing your originals on the platen glass press Start to scan each original 12 When scanning is complete tap Start Sending 12 473 ...

Page 474: ...Scanned originals are sent to the printer and printing starts Note It is recommended to register the setting contents in Favorite Settings 474 ...

Page 475: ... Paper Width 1 Tap Paper settings 1 2 Tap Enlarge Reduce 2 3 Tap Fit paper size 3 Note Change the image quality in Print quality settings if necessary You can specify the orientation of the image from Rotate 475 ...

Page 476: ...ng at 300 dpi Specify print job Select to match the input resolution of the printer with the scanning resolution when scanning the original in JPEG format Important When scanning the original in JPEG format with imageRUNNER ADVANCE match the scanning resolution with the input resolution of the printer If the resolution is different it will not be printed at the specified magnification level Settin...

Page 477: ...2 Tap Enlarge Reduce 2 3 Tap Scaling 3 4 Tap A on the displayed screen 4 5 Enter the scale percentage and then tap OK 5 477 ...

Page 478: ...displayed screen 6 Note Change the image quality in Print quality settings if necessary You can specify the orientation of the image from Rotate Reference for Magnification ISO A format Original size A4 A3 Output size A4 100 71 A3 141 100 A2 200 141 A1 283 200 A0 400 283 ANSI format Original size 478 ...

Page 479: ...tter 8 5 x 11 Legal 8 5 x 14 Ledger 11 x 17 Output size C 200 157 129 D 258 242 200 E 400 314 258 ARCH format Original size A B Output size A 100 66 B 133 100 C 200 133 D 266 200 E 400 266 E1 333 233 479 ...

Page 480: ...id Printing the Entire Item Vividly Vivid mode Make all warm colors bright and vivid This is recommended when a photo or illustration contains multiple warm colors such as pink and orange Printing Colors of Specific Areas Vividly Spot mode Make specific colors bright and vivid using pink or orange fluorescent ink This is recommended when you want to enhance text or shapes 480 ...

Page 481: ...vivid For details see Creating Vivid Posters Using Fluorescent Colors Note Even for items you created in your application you can use PosterArtist to make them vivid by specifying pink or orange fluorescent ink for specific portions For details see Link with PosterArtist to print with bright colors You can also open the printer driver from your application and specify the setting for making color ...

Page 482: ...Printer Driver Windows Printer Driver macOS Printer Driver 482 ...

Page 483: ...macOS Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver 483 ...

Page 484: ...nformation in Printer Driver Correcting Media Information in Printer Driver When Printer Used in Shared Environment Confirm the Printer Paper Information Setting Accounting Information Set a PIN Code for Print Jobs Deleting the Undesired Print Job Display the Printing Status Screen Canon IJ Printer Utility2 Opening the Canon IJ Printer Utility2 Checking the Ink Status from Your Computer Instructio...

Page 485: ...ferent models support different print data formats you need a printer driver for the specific model you are using Using Help of the Printer Driver You can display Help function from the Print Dialog Select a setup item from the pop up menu in the Print dialog Then click at the bottom left of the screen to display an explanation of the item Help for the printer driver is displayed when the followin...

Page 486: ...is as follows 1 Select Quality Media from the pop up menu of the Print Dialog 1 2 Select Print Preview 2 Select the Print Preview check box 3 Complete the setup 3 Click Print When executing printing start up Canon imagePROGRAF Preview to display the print results Note The printing results can be displayed even when selecting Canon imagePROGRAF Preview from PDF 486 ...

Page 487: ...nting Profile 1 In the Print dialog set the necessary items 1 2 Select Save Current Settings as Preset from the Presets 2 3 Save the settings 3 In the displayed dialog enter a name in Preset Name and if necessary set Preset Available For Then click OK Important There are also print settings that cannot be saved to preset Using Registered Printing Profile 1 On Presets in the Print dialog select the...

Page 488: ... deleted 1 In the print dialog select Show Presets in the Presets section Then in the dialog that appears select the name of the printing profile to be deleted 2 Delete the printing profile 2 Click and click OK The selected printing profiles will be deleted from Presets 488 ...

Page 489: ...ng 1 Select Page Setup from the File menu of the application software 1 The Page Setup Dialog opens Opening the Print Dialog Use this procedure to set the print settings before printing 1 Select Print from the File menu of the application software 1 The Print Dialog opens Important Depending on the macOS version or the application you are using the print dialog screen display may differ Also some ...

Page 490: ...typically select Page Setup from the File menu of your application software Format For Select the model to be used for printing Paper Size Select the size of the paper to be used for printing To set a non standard size select Manage Custom Sizes Orientation Select the print orientation Scale Set the scaling percentage You can expand or reduce the size of the document when printing 490 ...

Page 491: ...nt settings that are set in the Print dialog Copies You can set the number of copies to be printed Note You can set collated printing by choosing Paper Handling from the pop up menu Pages You can set the range of pages to be printed Paper Size Select the size of the paper to be used for printing To set a non standard size select Manage Custom Sizes Orientation Select the print orientation Pop up M...

Page 492: ...nt spot colors Color Options You can adjust the print colors as you desire Advanced Paper Settings Specifies detailed print settings that match the media type loaded in the printer Page Processing You can configure the detailed settings when printing to roll paper and adjust the amount of the source document that sticks out from the page when printing all borderless Additional Settings The output ...

Page 493: ...ether or not the printer media information needs to be updated a message will be displayed If the printer media information is up to date click OK and finish updating media information If the information needs to be updated follow the below steps to do so 4 Update media information 4 Check the message and click Update The printer driver media information will update When the authentication screen ...

Page 494: ...ormation update is required but cannot carry out the update itself When you have added deleted or edited media using administrative tools the Media Configuration Tool but have not updated the media information issues may arise such as the inability to print Note If the printer is being shared Correct Media Information will display on the client machine 494 ...

Page 495: ... displayed If the printer media information is set correctly click OK and finish correcting media information If the information needs to be corrected follow the below steps to do so 3 Correct media information 3 When a confirmation message appears click OK The printer driver media information will be corrected When the authentication screen appears enter the administrator s name and password and ...

Page 496: ... can check the size and type of paper that was set to the printer 1 From the Remote UI select Printer status 1 2 Check printer s paper information 2 The size and type of the media set on the printer main unit is displayed by feed position 496 ...

Page 497: ...pop up menu select Accounting 1 2 Set Account ID 2 Set an Account ID as necessary Account ID Department Project number Enter the Account ID Department or Project number to be set Enter the ID by using up to 20 alphanumeric characters 0 to 9 a to z A to Z 3 Apply settings 3 Check that the printer is on and then click Apply When the confirmation message appears click OK The setting is now valid Note...

Page 498: ... here 1 Select Additional Settings from the pop up menu of the Print Dialog 1 2 Set the PIN code 2 Place a checkmark next to Set PIN for printing and enter a one to seven digit number in PIN 3 Complete the setup 3 Click Print When you print the print job is set to standby status on the printer unit If you enter the PIN code you set on the printer operation panel the print job will be printed Note ...

Page 499: ...Adjusting Color Balance Adjusting Brightness Adjusting Contrast 499 ...

Page 500: ...remaining Delete unnecessary print jobs from the print status check screen 1 Open System Preferences and select Printers Scanners 1 2 Select your model and then click Open Print Queue 2 The print status check screen appears 3 Select the unnecessary print job and click 3 The selected print jobs will be deleted 500 ...

Page 501: ...2 You can check the name of the file being printed or ready for being printed Deletes the specified print job Stops printing the specified document Resumes printing the specified document Stops printing all documents Displayed only when printing of all documents is being stopped and resumes printing all documents Note Depending on your model the printer icon display may be different Important If a...

Page 502: ... items from the pop up menu Media Information Gets the latest media information from the printer and updates the media information in the printer driver Accounting Allows you to set IDs for each job and each user and manage the print history and print jobs Note If the printer is being shared Accounting information cannot be set on client machines Note To operate the Canon IJ Printer Utility2 you m...

Page 503: ...ty2 follow the steps below 1 Open System Preferences and select Printers Scanners 1 2 Start the Canon IJ Printer Utility2 2 Select your model from the printer list and click Options Supplies Click Open Printer Utility in Utility tab Canon IJ Printer Utility2 is launched 503 ...

Page 504: ...nk When ink levels are running low or an error occurs because there is no ink a notification icon will appear Ink model number You can look up the correct ink tank for your printer Maintenance cartridge usage You can check the estimated usage amount of the maintenance cartridge When capacity levels are low or the cartridge is at full capacity a notification icon will appear Note To check the ink l...

Page 505: ...inting Stamp Printing Depending on the macOS version or the application you are using the print dialog screen display may differ Also some features may be restricted If you connect this printer and AirPort with a USB cable and print you must install the latest AirPort firmware Notes on Adding a Printer If you will be installing the Canon printer driver on a macOS and using the printer through a ne...

Page 506: ...Description of Print Dialog Quality Media Color Options Advanced Paper Settings Page Processing Additional Settings Specifications 506 ...

Page 507: ...y out printing properly for the material of the media used Note After updating media information of the printer start up the Canon IJ Printer Utility2 and update media information Paper Source Select the source from which paper is supplied Roll Paper Feeds paper using roll paper Cut Sheet Feeds paper using the cut paper Print Priority Select elements to prioritize for print results Poster Photo Pr...

Page 508: ...cent spot colors add a checkmark Rendering Intent Specify the method of matching to use when selecting Canon Color Matching in Color Matching Perceptual Photo Reproduces colors of general photos naturally and features smooth gradation In addition selecting this setting allows you to adjust colors easily using an application software Saturation Poster Reproduces vivid colors on data such as a poste...

Page 509: ...rinting check box is checked in the Quality Media the graphic is displayed in monochrome Color balance Cyan Magenta Yellow If necessary adjust the strength of each color To strengthen a color drag the slider to the right To weaken a color drag the slider to the left You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 Adjusting the color balance will re...

Page 510: ...n images during printing To make the differences between the light and dark portions of images greater and more distinct increase the contrast On the other hand to make the differences between the light and dark portions of images smaller and less distinct reduce the contrast You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 Related Topics Specifying...

Page 511: ...ies the settings configured in operation panel of the printer None Documents are ejected immediately after printing is over 30 seconds 1 minute 3 minutes 5 minutes 10 minutes 30 minutes 60 minutes After printing is over documents are ejected after the set time has elapsed Dry Time Between Scans Allows you to set the interval between the printing of a scan on a page and the printing of the next sca...

Page 512: ...es are not possible with the Standard setting Standard Choose this if there are no particular problems with automatic cutting Slow Choose it when using adhesive paper in order to prevent the glue from sticking to the cutter and to avoid a drop in cutting performance Automatic Cutting You can set whether to have the paper cut automatically or to have cut lines printed on the paper The following set...

Page 513: ...the output paper size is smaller than the roll width a margin will be created on the right of the document and the remaining three sides top bottom and left will be borderless when printing Banner Printing Select this check box to print documents with several pages as one continuous document When you do this the spaces between the pages will be removed Fit Roll Paper Width The printer automaticall...

Page 514: ...ent onto roll paper you can save paper by rotating the document 90 degrees and print the document horizontally relative to the paper Borderless Extension Adjusts how much of the document extends outside the paper by using the Borderless Extension slider bar Drag to slider bar to the right to increase the extension amount and to the left to decrease the extension amount Print Centered Prints docume...

Page 515: ...e to seven digit number Print after reception is complete This can be set when selecting Print If you check this printing will start after the print job is received This prevents a decrease in print quality due to the printing being suspended Save in Job Box Save the print job to the hard disk of the printer When selecting Save in Job Box select the individual box to save to from the Job Box No li...

Page 516: ...per Sizes Minimum paper length Rolls 8 00 in 203 2 mm Sheets 11 00 in 279 4 mm Maximum printable length Rolls 59 feet 18 m Varies depending on the operating system or application Sheets 5 2 feet 1 6 m Thickness Rolls 3 31 mil 0 07 0 8 mm Sheets 3 31 mil 0 07 0 8 mm Roll maximum outer diameter 5 9 in 150 mm or shorter Supported paper core inner diameter 2 00 in 3 00 in 50 8 mm 76 2 mm Print area Fo...

Page 517: ...Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 517 ...

Page 518: ...solved problems may be solved You can access our website and download the latest printer driver for your model Important You can download the printer driver for free but any Internet access charges incurred are your responsibility Related Topics Before Installing the Printer Driver Installing the Printer Driver 518 ...

Page 519: ...e procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows You cannot delete the Canon IJ Printer unless you are logged on as a user with administrative rights 1 Open System Preferences and select Printers Scanners 1 2 Delete the Canon IJ Printer from the printer list 2 From the printer list select the Canon IJ Printer to be deleted and then click Click Delete Print...

Page 520: ...on as a user who has the administrator account The installer will prompt you to enter the name and password of the administrative user When multiple users are using macOS log on with the account of the administrator who registered first Important When you upgrade macOS all printer drivers that were installed will be deleted If you plan to continue using this printer re install the latest printer d...

Page 521: ... Agreement you cannot install this software 4 Selecting the install destination 4 If necessary select where you want to install the printer driver and then click Continue 5 Executing the installation 5 Click Install When the authentication screen is displayed enter the name and password of the administrator and then click Install Software 6 Complete the installation 6 When the completion message a...

Page 522: ...uide Windows Preview Guide macOS Free Layout plus Guide Windows Free Layout Guide macOS Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide PosterArtist Guide Firmware Update Tool 522 ...

Page 523: ...d Jobs Deleting Saved Jobs Moving Saved Jobs Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Passwords for Personal Job Boxes Naming Personal Job Boxes Printing List of Saved Jobs Renaming Saved Jobs Printer Hard Disk Operations Checking Free Hard Disk Space Collecting Printer Job Logs Using Accounti...

Page 524: ...ations Using Printer Hard Disk Saving Print Jobs in Personal Job Boxes Priority Printing Printing Pending Jobs Printing Security Print Jobs Deleting Print Jobs Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs 524 ...

Page 525: ...onfigure the printer driver In Windows this is set using the Output Method dialog box In macOS this is set by selecting Additional Settings in the pop up menu of the printer properties dialog Print Perform printing while saving the print job on the temporary storage area of the printer s hard disk Set PIN for printing Set a 7 digit security code To start printing enter the PIN set here using the o...

Page 526: ... for common job box Up to 100 print jobs can be saved here However they will be deleted one after another starting with the oldest job in the following situations If there are over 101 jobs queued and saved in common job box combined If no more temporary storage space is available when jobs for which you have selected Print in Output Method are received If there is not enough space in the temporar...

Page 527: ...ersonal job boxes configure the printer driver Configuring Printer Driver Windows 1 Open printer properties dialog box 1 How to Open the Printer Driver Setup Window 2 Select Page Setup tab 2 3 Select Output Method 3 4 Select Save in Job Box in Output Method 4 527 ...

Page 528: ...n Name of data to be saved specify how to name saved print jobs 5 To use the file name select Use file name Otherwise select Enter name and enter a name in Name 6 Select a personal job box in Job Box 6 528 ...

Page 529: ...ersonal job box names in the Job Box list as acquired from the printer 7 Select OK 7 Configuring Printer Driver macOS 1 Open printer properties dialog 1 How to Open the Printer Driver Setup Dialog 2 Select Additional Settings in pop up menu 2 529 ...

Page 530: ...3 Select Save in Job Box in Output Method 3 530 ...

Page 531: ...531 ...

Page 532: ...tion of the print job with the icon pending print job see Printing Pending Jobs For the operation of the print job with the icon security print job see Printing Security Print Jobs Using Operation Panel 1 Tap Jobs on HOME screen 1 Home Screen Menu Composition 2 Tap Print job 2 3 In the list tap the target job 3 4 Tap Priority printing 4 5 Confirm displayed message and tap Yes 5 Using Remote UI 1 S...

Page 533: ...2 Select Job management 2 3 Select Print job 3 4 In the list select the target job 4 5 Select Prioritize 5 533 ...

Page 534: ...rinter Loading Sheets in the Printer This operation is available using the operation panel or Remote UI Using Operation Panel Using Remote UI Note As long as you do not manage held jobs from the operation panel they will remain in the job queue In this case the printer processes the next job in the queue without pausing Using Operation Panel 1 Tap Jobs on HOME screen 1 Home Screen Menu Composition...

Page 535: ...Start up Remote UI 2 Select Job management 2 3 Select Print job 3 4 In the list select print job with icon on the left 4 5 Select Release 5 535 ...

Page 536: ... jobs Note The security print job remains saved as a normal pending job until you enter the PIN code using the operation panel or Remote UI In this case the printer processes the next job in the queue without pausing When deleting a security print job you do not need to enter a PIN code 1 Tap Jobs on HOME screen 1 Home Screen Menu Composition 2 Tap Job management 2 3 In the list tap print job with...

Page 537: ...6 Tap OK 6 PIN authentication successful is displayed and printing starts Note The security print job is deleted after printing 537 ...

Page 538: ...Tap Jobs on HOME screen 1 Home Screen Menu Composition 2 Tap Print job 2 3 In the list tap the target job 3 Note Tap Del selected to delete multiple jobs at one time 4 Tap Delete 4 5 Confirm displayed message and tap Yes 5 Note Select Delete all print jobs on Job management to delete all jobs in the job queue Job management Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 538 ...

Page 539: ...2 Select Job management 2 3 Select Print job 3 4 In the list select the target job 4 5 Select Delete 5 6 Confirm displayed message and tap Yes 6 539 ...

Page 540: ... Using Operation Panel 1 Tap Jobs on HOME screen 1 Home Screen Menu Composition 2 Tap Saved job 2 3 In the list tap the target job box 3 Note If an administrator password is set enter the password 4 Tap Job list 4 5 In the list tap the target job 5 6 Tap Print settings 6 7 Specify the number of copies 7 1 To change the number of copies tap A 1 2 Specify the number of copies and tap OK 2 540 ...

Page 541: ...te UI 2 Select Job management 2 3 Select Saved job 3 4 In the list select the target job box 4 Note If an administrator password is set enter the password 5 In the list select the target job 5 6 Select Print 6 7 Enter the number of copies and select Yes 7 8 select Yes 8 541 ...

Page 542: ...n Menu Composition 2 Tap Saved job 2 3 In the list tap the target job box 3 Note If an administrator password is set enter the password 4 Tap Job list 4 5 In the list tap the target job 5 6 Tap Delete 6 7 Confirm displayed message and tap Yes 7 Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list select the target job box 4 Note If ...

Page 543: ...5 In the list select the target job 5 6 Select Edit 6 7 Select Delete 7 8 Select Yes 8 543 ...

Page 544: ...bs from being deleted move them from common job box to personal job boxes Using Printer Hard Disk 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list select the target job box 4 Note If an administrator password is set enter the password 5 In the list select the target job 5 6 Select Edit 6 7 Select Move 7 8 Select Destination job box 8 9 In the l...

Page 545: ... Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Passwords for Personal Job Boxes Naming Personal Job Boxes Printing List of Saved Jobs Renaming Saved Jobs Printer Hard Disk Operations Checking Free Hard Disk Space 545 ...

Page 546: ...ifying Output Method Perform settings for printing or saving print job 1 Tap Setup on HOME screen 1 Home Screen Menu Composition 2 Tap Printer settings 2 3 Tap Hard disk settings 3 Enter administrator password if it is enabled 4 Tap Output method 4 5 Tap the output method you want to set up 5 Print Save print jobs automatically at the same time they are printed This is the default format Print aut...

Page 547: ...1 Tap Setup on HOME screen 1 Home Screen Menu Composition 2 Tap Printer settings 2 3 Tap Hard disk settings 3 Enter administrator password if it is enabled 4 Tap Save first and print 4 5 Tap ON 5 547 ...

Page 548: ... selected Print in Output Method in the printer driver are deleted from common job box after printing Use this function when printing highly confidential documents Important The administrator password is required to change settings if it is enabled for changing settings using the operation panel 1 Tap Setup on HOME screen 1 Home Screen Menu Composition 2 Tap Printer settings 2 3 Tap Hard disk sett...

Page 549: ...ault no passwords are set for personal job boxes A password cannot be set for common job box Enter a seven digit number as the password in the range 0000001 to 9999999 Even if you have set passwords they are not required to access personal job boxes in Administrator Mode in Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list tap the targ...

Page 550: ...gn names to personal job boxes 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list select the target job box 4 Note Enter the password if the personal job box has it 5 Select Edit 5 6 Enter name and select OK 6 550 ...

Page 551: ... jobs can be printed by job box as follows 1 Tap Jobs on HOME screen 1 Home Screen Menu Composition 2 Tap Saved job 2 3 In the list tap the target job box 3 Note Enter the password if the personal job box has it 4 Tap Print the job list 4 For each job box a list of saved jobs is printed 551 ...

Page 552: ...s follows 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list tap the target job box 4 Note Enter the password if the personal job box has it 5 In the list tap the target job 5 6 Select Edit 6 7 Select Change 7 8 Enter name and select OK 8 552 ...

Page 553: ...mon job box Save print jobs sent from sources other than printer driver Operations with saved jobs Print saved jobs Delete saved jobs Job queue management Display job queue Delete Priority printing Operations with pending jobs Operations with security print jobs Delete Operations with security jobs Job box management Move saved jobs Modify saved jobs Modify job boxes Print a list of saved jobs Dis...

Page 554: ...el Using Remote UI Using Operation Panel 1 Tap Setup on HOME screen 1 Home Screen Menu Composition 2 Tap Printer information 2 3 Tap Hard disk information 3 The free hard disk space job box free space appears Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Hard disk information 3 The free hard disk space job box free space appears 554 ...

Page 555: ...curs Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty Immediately after borderless printing the trailing edge margin is soiled during regular printing Frequently Asked Questions Problems with the Printing Quality Unevenness Banding Faint dirt 555 ...

Page 556: ... or horizontal banners Does this printer support sub ink tank system I want to know how to configure roll cutting I want to configure so that the roll is cut automatically after waiting for the ink to dry How do I print without borders I want to know the paper types that can be used in this printer The paper type that I want to print is not displayed on the Touch Screen Can I perform duplex printi...

Page 557: ...Printing Fails The Printer Stops During a Print Job Printing stops and an error message is displayed The printer ejects blank unprinted paper Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP IP Network Cannot Print over Bonjour networks Cannot Find Printer on Network Cannot Find Printer During Setup Cannot Proceed beyond Printer Connection Screen Connect Cable Scre...

Page 558: ...Media Type Selection does not Match Loaded Media Type 558 ...

Page 559: ...re in landscape or portrait orientation automatically enlarged to fit the roll width This is an easy way to create vertical or horizontal banners Printing Hanging and Horizontal Banners Large Format Printing Windows Printing Hanging and Horizontal Banners Large Format Printing macOS 559 ...

Page 560: ...system This printer supports hot swap ink tank replacement Even if an ink tank becomes empty during printing since a certain amount of ink always is stored in a sub ink tank you can replace the ink tank while printing Replacing Ink Tanks 560 ...

Page 561: ...ng mode settings on the printer and then under Automatic cut set Automatic Cutting in the printer driver to Yes When using paper that is easily scratched or paper where the ink requires extra time to fix we recommend setting Cutting mode on the printer to Eject cut Specifying the Cutting Method for Rolls Cutting Roll Paper after Printing Windows Cutting Roll Paper after Printing macOS 561 ...

Page 562: ...so that the roll is cut automatically after waiting for the ink to dry You can set an ink drying time in the printer driver You can also configure the same settings on the printer itself Specifying the Ink Drying Time 562 ...

Page 563: ...on roll paper you can set borderless printing in the printer driver settings If printing on sheets borderless printing is not possible Printing without Edges Based on the Scenarios Windows Printing without Edges Based on the Scenarios macOS 563 ...

Page 564: ...I want to know the paper types that can be used in this printer For information about paper that can be used with this printer refer to the media information list Paper Information List 564 ...

Page 565: ...The paper type that I want to print is not displayed on the Touch Screen If using a new paper type start the Media Configuration Tool to get the latest media information Updating paper information 565 ...

Page 566: ... sided An alternative to double sided printing is to use the Folded Duplex function of the Windows software Free Layout plus which prints two pages on one side folds the sheet back from the center and hangs it Laying Out Documents Freely Using Free Layout plus 566 ...

Page 567: ...form enlargement printing Use the printer driver to adjust the original to the paper size and width or print enlarged or reduced by specifying a magnification factor Scaled Printing Windows Scaled Printing macOS 567 ...

Page 568: ...ot Print Using AirPrint Cannot Print or Connect Cannot Connect Printer to Network Cannot Print over TCP IP Network Cannot Print over Bonjour networks Printer Suddenly Stopped Working for Some Reason LAN Setting Tips Changing LAN Settings Printer Connection Methods Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connectio...

Page 569: ...t Roll Paper Remains Lacks under Quantity Management Cannot load sheets Paper is not cut straight Paper is not cut Cutter Blade Does Not Work While Cutting Is in Progress Dent in the Tip of Paper The size of clear film cannot be detected Printer Keeps Ejecting the Roll Paper Margins are wide When printing on roll paper the printed surface becomes scratched 569 ...

Page 570: ... printer 1 Turning the Printer On and Off 2 Positioning your hands as shown open roll paper cover 2 3 Cut loaded roll paper with regular scissors or the like 3 Before cutting loose the roll paper and lift it up Caution When cutting paper be careful to avoid injury or damage to the printer 570 ...

Page 571: ...tions indicated close roll paper cover 4 5 Push release lever back 5 6 Remove jammed paper 6 If paper is jammed inside the top cover 1 Open top cover and move carriage to the left or right side manually away from the 1 jam 571 ...

Page 572: ... the print head Do not touch the linear scale A or carriage shaft B This may stain your hands and damage the printer 2 Remove any jammed paper inside top cover 2 After removing the paper make sure there are no other scraps of paper in the printer 3 Close top cover 3 572 ...

Page 573: ...ed slot After removing the paper make sure there are no other scraps of paper in the printer If the paper is jammed by the ejection guide Remove the jammed paper from the output tray After removing the paper make sure there are no other scraps of paper in the printer 7 Pull release lever forward 7 573 ...

Page 574: ...Important Changing the release lever position while printing is in progress causes paper jam misaligned lines or wrong colors Be careful not to touch the release lever while printing in progress 574 ...

Page 575: ...below to remove it 1 Turn off printer 1 Turning the Printer On and Off 2 Push release lever back 2 3 Remove jammed paper 3 If paper is jammed inside the top cover 1 Open top cover and move carriage to the left or right side manually away from the 1 jam 575 ...

Page 576: ...print head 2 Remove any jammed paper inside top cover 2 After removing the paper make sure there are no other scraps of paper in the printer 3 Close top cover 3 Important Do not touch the linear scale A or carriage shaft B This may stain your hands and damage the printer 576 ...

Page 577: ... paper feed slot After removing the paper make sure there are no other scraps of paper in the printer If the paper is jammed by the ejection guide Remove the jammed paper from the output tray After removing the paper make sure there are no other scraps of paper in the printer 577 ...

Page 578: ... lever forward 4 Important Changing the release lever position while printing is in progress causes paper jam misaligned lines or wrong colors Be careful not to touch the release lever while printing in progress 578 ...

Page 579: ...hese steps to remove any scraps left in the paper feed slot after you clear jammed sheets or roll paper 1 Turn off printer 1 Turning the Printer On and Off 2 Push release lever back 2 3 Positioning your hands as shown open roll paper cover 3 579 ...

Page 580: ... through the gap of paper feed slot 4 Push scrap out toward platen 5 Remove scrap when it is pushed out onto platen 5 6 If any scraps remain inside paper feed slot repeat steps 4 and 5 6 7 Holding it at the positions indicated close roll paper cover 7 580 ...

Page 581: ... lever forward 8 Important Changing the release lever position while printing is in progress causes paper jam misaligned lines or wrong colors Be careful not to touch the release lever while printing in progress 581 ...

Page 582: ...f Roll is not displayed select Replace roll paper or Load roll paper from the Select paper screen and then load the roll paper Note You cannot load a roll paper and sheets on the printer at the same time Check 4 The leading edge of the roll paper may not be cut properly If the leading edge of the roll paper is crooked or folded the paper may not be fed correctly Cut the leading edge with scissors ...

Page 583: ...583 ...

Page 584: ...or Manage remaining roll amount 1 Enter Roll paper length and tap OK 1 2 Select the timing when the warning message appears for Roll amount warning settings 2 If Warning message only is selected for Manage remaining roll amount Select the timing to display warning messages for Roll amount warning settings Paper related settings 584 ...

Page 585: ...k Check the paper information on the HOME screen If Roll is displayed select Load cut sheet from the Select paper screen and then load the sheet Note You cannot load a roll paper and sheets on the printer at the same time 585 ...

Page 586: ...lect Paper settings Advanced on Paper menu in the touch screen menu and change Cut speed If the paper edge cannot be cut straight at the cut starting position it may be improved by selecting slower cut speed than that selected currently If the paper edge cannot be cut straight at the cut ending position it may be improved by selecting faster cut speed than that selected currently Select Paper sett...

Page 587: ...Check 8 Is the edge of the cutter blade blunt Replace the cutter blade Replacing the Cutter Blade 587 ...

Page 588: ... macOS Check 2 Is Cutting mode in the touch screen menu set to Eject cut or User cut If Cutting mode is set to Eject cut select Feed cut in the touch screen menu and cut the paper If Cutting mode is set to User cut cut the roll paper with a cutting implement such as scissors Specifying the Cutting Method for Rolls Check 3 Is the cutter blade attached Attach the cutter blade Replacing the Cutter Bl...

Page 589: ...e in the touch screen menu and cut the roll paper with a cutting implement such as scissors Specifying the Cutting Method for Rolls Check 3 Check the setting value for Cut speed Selecting slower value may enable the cutter blade to cut paper Tap paper settings display area on Home screen of touch screen tap the feed slot where the paper to change is set then tap Paper settings Advanced and change ...

Page 590: ... may leave a dent on the tip of paper and it remains when you print on the paper the next time When printing quality is most important we recommend cutting the paper tip before printing On the HOME screen selecting Feed Cut Cut paper Yes enables the printer to cut the paper tip at the shortest length Menu Structure 590 ...

Page 591: ...The size of clear film cannot be detected Check Is the platen dirty with ink Open the top cover and clean the entire platen area Cleaning Inside the Top Cover 591 ...

Page 592: ...rinter recognize the loaded roll paper as a sheet In this case selecting Remove paper on Paper menu may allow the printer to keep ejecting the paper Check the paper feed settings on the printer After roll ejection stops follow these steps to reload the roll 1 Push release lever back 1 2 Positioning your hands as shown open roll paper cover 2 592 ...

Page 593: ...tate the roll holder toward the back to rewind the roll 3 At this time ensure that both ends of the roll are rewound evenly 4 Holding it at the positions indicated close roll paper cover 4 5 Pull release lever forward 5 593 ...

Page 594: ...6 Load roll 6 At this time be sure to press the Load button and select Load roll paper Loading Rolls in the Printer 594 ...

Page 595: ...e margin will be added to increase the length of the printed document to the minimum cut length Paper Information List Rolls Check 2 Is leading edge detection set to Do not detect Do not detect may have been set by responding to the message Do you want to set to detect the leading edge of the paper when Cutting mode was set to User cut in the touch screen menu If the message Do you want to set to ...

Page 596: ...e roll paper loses tension the paper surface could be damaged and the paper could wrinkle or fold Select Paper settings Advanced on Paper menu in the touch screen menu and set Roll paper tension printing to High Menu Structure Note Carrying out Adjust print quality is recommended when changing Roll paper tension printing settings 596 ...

Page 597: ...ing for Some Reason The Data lamp on the Operation Panel does not light up The printer does not respond even if print jobs are sent Preparing the ink system is displayed Agitating the ink is displayed Message Is Displayed and Borderless Printing Fails 597 ...

Page 598: ...may be necessary to resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details contact the manufacturer of your wireless router Check 2 Can you view any web pages on your computer Make sure your computer is connected to the wireless router properly For more on checking computer settings...

Page 599: ...ess communication can be impeded by building materials containing metal or concrete If the printer cannot communicate with the computer over a Wi Fi due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router a...

Page 600: ...r and other devices smartphone or tablet Turn on the printer or devices If the power is already turned on turn it off and on again Check 2 Is the icon displayed on the touch screen If not Wireless Direct is disabled Turn on Wireless Direct Check 3 Check the settings of your device smartphone tablet Make sure Wi Fi is enabled on your device For details refer to your device s instruction manual Chec...

Page 601: ...ar wireless communication becomes poor Place the printer and device close to each other Check 7 Make sure 5 devices are already connected Wireless Direct does not allow more than 5 devices to be connected Cannot Connect to a Printer via Wired LAN Check 1 Make sure the printer is turned on Check 2 Make sure the LAN cable is connected properly Make sure the printer is connected to the router with th...

Page 602: ...or contact its manufacturer Check 2 If the printer driver is not installed install it Windows Install the printer driver using the Setup CD ROM or install it from here Check 3 When using Wi Fi make sure wireless router does not restrict which computers can access it For more on connecting to and setting up your wireless router see the wireless router instruction manual or contact its manufacturer ...

Page 603: ...printing again In macOS open the dialog box of the printer driver select the printer from the list of Printer and try printing again Check 3 Is the print job paused In Windows restart the print job as follows 1 Select the printer icon in the Devices and Printers window 1 2 Clear Pause Printing in the Printer menu to restart the print job 2 In macOS restart the print job as follows 1 Click Print Sc...

Page 604: ...Use For LAN connection wired Wi Fi Wireless Direct Set Enable disable Wired LAN Enable disable Wi Fi or Enable disable Wireless Direct on the touch screen menu to Enable Note You cannot enable wired LAN and Wi Fi or Wireless Direct at the same time Check 3 Is Save to job box selected as the printer Output method Print the job saved on the printer s hard disk Printing Saved Jobs Check 4 Is the prin...

Page 605: ...k tank are being filled with ink Wait until the system has been filled with ink Note This message might appear if you force the power off while the printer is operating Always follow the correct procedure when turning off the power Turning the Printer On and Off 605 ...

Page 606: ...ting the ink is displayed Ink agitation is in progress Please wait until ink agitation is finished Agitation time varies depending on time elapsed since powering off approximately 30 seconds to 2 minutes 606 ...

Page 607: ...Message Is Displayed and Borderless Printing Fails For information on possible solutions refer to the link for each message 4114 4116 4913 607 ...

Page 608: ...The Printer Stops During a Print Job Printing stops and an error message is displayed The printer ejects blank unprinted paper 608 ...

Page 609: ... be advanced and may be stuck Check 1 Is the loaded roll paper touching printer parts etc If the loaded roll paper is touching printer parts load the roll paper again Removing the Roll from the Printer Check 2 Is the roll paper proper to use Check the outer diameter and paper thickness of the roll paper that can be used with your printer Paper Sizes 609 ...

Page 610: ...cked Print a nozzle check pattern to check the Print head status Checking for Nozzle Clogging Check 3 Is the correct printer driver selected Print again using the correct printer driver for your printer Check 4 When you print data including HP RTL command check the settings below in the touch screen menu Set Auto rotation to OFF If Rotate is set to 90 degrees select 0 degrees and start printing Me...

Page 611: ... edge margin is soiled during regular printing Printed colors are inaccurate Banding in different colors occurs Colors in printed images are uneven Image edges are blurred or white banding occurs The length of the printed image in the paper ejection direction is not accurate Images are printed crooked Documents are printed in monochrome Line thickness is not uniform Lines or colors are misaligned ...

Page 612: ...able To show warnings based on nozzle check results set Nozzle check error display in the touch screen menu to Enable However printing may be stopped by warnings if this setting is set to Enable Menu Structure Check 3 Was the printer left with the ink tank out The ink supply may become blocked by ink if the ink tank is left out If this happens leave the printer for at least 24 hours with the ink t...

Page 613: ... quality settings and then print Windows Change the Print Quality settings in the printer driver Advanced Settings Changing the Print Quality and Correcting Image Data Windows macOS Change the Print Quality in the printer driver Quality Media settings Changing the Print Quality and Correcting Image Data macOS Check 7 Does the paper used for printing create a lot of cutting dust In the touch screen...

Page 614: ...e Stop button 1 2 Change the paper type in the printer driver and try printing again 2 Note When Auto Use Printer Settings is selected for the media type printing is performed with the media type loaded in the printer Click Get Information to reflect the paper information set in the printer to the printer driver Printing with Easy Setup Check 2 When loading paper in the printer is the media loaded...

Page 615: ...t vacuum strength in the touch screen menu to Standard Medium strong or Strong If that does not resolve the problem increase the Paper thickness head height setting in the touch screen menu Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images If using paper thinner than 0 004 inches 0 1 mm set Transport unit vacuum strength in the touch screen menu to Weak If that does not re...

Page 616: ...ype specified in the printer driver the same as the media type in the printer When printing with the media type specified in the printer driver load the specified media type in the printer Loading Rolls in the Printer Loading Sheets in the Printer When printing with the media type loaded in the printer specify the same media type in the printer driver 1 To stop printing press the Stop button 1 2 C...

Page 617: ...ouch screen menu Set Paper thickness head height to the value higher than the current one Troubleshooting Paper Abrasion and Blurry Images Check 8 Is the paper thick or a type that curls easily or is prone to buckling after absorbing ink If using paper based printing material such as thick coat paper set Transport unit vacuum strength in the touch screen menu to Medium strong or Strong If that doe...

Page 618: ...Cleaning the Printer Exterior 618 ...

Page 619: ...pages and Pause between scans settings from the touch screen menu Menu Structure Note When printing on paper that takes longer to dry the paper may curl during printing and come in contact with the output tray In such situations set an Ink drying wait time and an Ink drying target area for Pause between scans in the touch screen menu However note that printing will now take longer Menu Structure N...

Page 620: ...Move the printer to a different environment or let the paper dry before rolling it 620 ...

Page 621: ...paper width set to Disable first open the top cover and clean the platen and then manually feed roll paper over the platen when printing Cleaning Inside the Top Cover Feeding Roll Paper Manually Check 3 Paper may be gripped weakly over the platen Set a higher Transport unit vacuum strength in the touch screen menu Adjusting Vacuum Strength Check 4 Is the setting of Extension for borderless printin...

Page 622: ...and come in contact with the output tray In such situations set an Ink drying wait time and an Ink drying target area for Pause between scans in the touch screen menu However note that printing will now take longer Menu Structure Note If the platen is dirty open the top cover and clean the platen In a hot and humid environment rolling paper printed with images containing areas of saturated color m...

Page 623: ...r blade to the next item printed Follow the steps below to change Between Pages in Drying Time to between 30 seconds and 3 minutes and perform borderless printing Windows 1 Click Specify for Media Type on the Main sheet of the printer driver 1 2 Select an ink drying time from the Between Pages list in Drying Time 2 macOS Select an ink drying time from the Drying Time list on the Advanced Paper Set...

Page 624: ...ngs in the printer driver Main Tab Description Windows macOS Adjust the color settings in the printer driver Color Options Color Options macOS Check 3 Is Application Color Matching Priority set to Off in a Windows printer driver In the printer driver Layout sheet click Special Settings and then set Application Color Matching Priority to On in the dialog box that appears Layout Tab Description Wind...

Page 625: ...heck 5 Color varies even between printers of the same model due to differences in firmware and printer driver versions settings or environment Follow these steps to prepare the printing environment 1 Use the same version of firmware or printer driver 1 2 Specify the same value for all settings items 2 625 ...

Page 626: ...touch screen menu to Enable However printing may be stopped by warnings if this setting is set to Enable Menu Structure Check 2 Is the media type specified in the printer driver the same as the media type loaded in the printer When printing with the media type specified in the printer driver load the specified media type in the printer Loading Rolls in the Printer Loading Sheets in the Printer Whe...

Page 627: ...Follow the steps below to set Print Quality to the highest quality setting and then print Windows Change the Print Quality settings in the printer driver Advanced Settings Changing the Print Quality and Correcting Image Data Windows macOS Change the Print Quality in the printer driver Quality Media settings Changing the Print Quality and Correcting Image Data macOS Check 6 Is Set priority in the t...

Page 628: ...the paper type in the printer driver and try printing again 2 Note When Auto Use Printer Settings is selected for the media type printing is performed with the media type loaded in the printer Click Get Information to reflect the paper information set in the printer to the printer driver Printing with Easy Setup Check 2 When loading paper in the printer is the media loaded the same as the media ty...

Page 629: ...nal printing Windows Open Paper Detailed Settings from the Main tab of the printer driver and then select Unidirectional Printing macOS Open Advanced Paper Settings in the printer driver and then select Unidirectional Printing Check 7 If printing borderless colors in printed images may be a little uneven at the leading edge of the paper because printing is interrupted to cut the paper Set the prin...

Page 630: ...en tap the paper setting display area tap the paper feed slot where the paper whose settings to change is set and then tap Paper settings Advanced Pause between scans Ink drying target area and set to Overall However note that printing will now take longer Menu Structure Check 11 Make sure you are not printing cut sheet with AirPrint macOS When you print cut sheets with AirPrint uneven or streaked...

Page 631: ... the touch screen menu may resolve the problem Troubleshooting Paper Abrasion and Blurry Images Check 3 Is the media type specified in the printer driver the same as the media type loaded in the printer When printing with the media type specified in the printer driver load the specified media type in the printer Loading Rolls in the Printer Loading Sheets in the Printer When printing with the medi...

Page 632: ...r Printing with Easy Setup Check 4 When loading paper in the printer is the media loaded the same as the media type selected on the touch screen Select the correct media type in the touch screen menu when loading paper in the printer Loading Rolls in the Printer Loading Sheets in the Printer 632 ...

Page 633: ...s the Stop button 1 2 Change the paper type in the printer driver and try printing again 2 Note When Auto Use Printer Settings is selected for the media type printing is performed with the media type loaded in the printer Click Get Information to reflect the paper information set in the printer to the printer driver Printing with Easy Setup Check 2 When loading paper in the printer is the media lo...

Page 634: ...lly adjust the feed amount Automatic Banding Adjustment Check 4 Is Set priority for Paper feed adjustment in the touch screen menu set to Prioritize print quality Set Set priority for Paper feed adjustment to Prioritize length accuracy and then carry out Adjust feed length Adjusting Feed Amount 634 ...

Page 635: ...on the roll holder Loading Rolls on the Roll Holder Check 2 Is Detect paper width set to Disable Set Detect paper width in the touch screen menu to Enable to load the paper Menu Structure Check 3 Is Skew detection accuracy in the touch screen menu set to Loose or OFF Set Skew detection accuracy to Standard and then reload the paper Menu Structure 635 ...

Page 636: ...ver specify Color in Color Mode and try printing again Check 2 Is Black and White Photo Print selected in a macOS printer driver Deselect Black and White Photo Print in the printer driver Quality Media settings and then print again Check 3 The print head nozzle may be blocked Print a test pattern to check the color ink nozzles and see if they are clogged Checking for Nozzle Clogging 636 ...

Page 637: ...p printing press the Stop button 1 2 Change the paper type in the printer driver and try printing again 2 Note When Auto Use Printer Settings is selected for the media type printing is performed with the media type loaded in the printer Click Get Information to reflect the paper information set in the printer to the printer driver Printing with Easy Setup Check 2 When loading paper in the printer ...

Page 638: ...tting and then adjust the position of the Print head Troubleshooting Paper Abrasion and Blurry Images Check 4 Is Fast Graphic Process set to On in the 32 bit Windows printer driver Special Settings dialog box Access the printer driver Properties dialog box from Print in the File menu of the source application and follow these steps to print 1 Deselect Preview before printing in the Main sheet 1 2 ...

Page 639: ...pecified in the printer driver load the specified media type in the printer Loading Rolls in the Printer Loading Sheets in the Printer When printing with the media type specified in the printer driver load the specified media type in the printer 1 To stop printing press the Stop button 1 2 Change the paper type in the printer driver and try printing again 2 Note When Auto Use Printer Settings is s...

Page 640: ...d at an angle If there is a gap between the roll paper and the roll holder reload the roll paper Loading Rolls in the Printer Check 6 Is Detect paper width set to Disable Set Detect paper width in the touch screen menu to Enable to load the paper Menu Structure Check 7 Is Skew detection accuracy in the touch screen menu set to Loose or OFF Set Skew detection accuracy to Standard and then reload th...

Page 641: ...same width as the actual page size Printing Full Size without Margins Windows Printing Full Size without Margins macOS Check 3 Does the source file have margins Check that the printing image data does not have any objects like crop marks and transparent objects Check 4 Is a margin set in application software Check that no margins are configured in the application software you are using Check 5 Is ...

Page 642: ...Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP IP Network Cannot Print over Bonjour networks 642 ...

Page 643: ...Link indicator is lit The left and right indicators are lit if the printer is connected via 1000Base T The left indicator is green if the printer is connected via 100Base TX and the right indicator is orange if connected via 10Base T If the Link indicator is not lit check the following points The hub is on The end of the Ethernet cable is connected correctly Insert the Ethernet cable until it clic...

Page 644: ...tails refer to Performing Changing Network Settings Performing Network Settings in IJ Network Device Setup Utility Guide IJ Network Device Setup Utility Guide Check 2 Are the printer s TCP IP network settings configured correctly Make sure the printer s TCP IP network settings are configured correctly Check 3 Is the computer you are trying to print from configured correctly Make sure the computer ...

Page 645: ...inter on the same network Due to the nature of Bonjour printing may not be possible if the printer is on another network behind a router Make sure the computer and printer are on the same network For information about network settings ask your network administrator Check 3 Are the printer s Bonjour settings configured correctly Make sure the Bonjour settings are configured correctly 645 ...

Page 646: ... During Setup Cannot Proceed beyond Printer Connection Screen Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wi Fi Cannot Find Printer while Using Wired LAN Cannot Print Using AirPrint 646 ...

Page 647: ...the power If the network devices are on turn them off and on again It may take a while for the network device to become ready for use once they are turned on Proceed once the network devices such as router are ready for use 2 Check if the printer is turned on 2 If printer is not turned on turn on the power If the printer is on turn them off and on again 2 Check PC network connection 2 Can you view...

Page 648: ...ar away from the wireless router The printer can be up 164 ft 50 m from the wireless router indoors if unobstructed Make sure the printer is close enough to the wireless router to be used Place the printer and wireless router where there are no obstacles between them Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building materia...

Page 649: ...ou cannot view web pages unplug the cable connected to the router s WAN side Connect the cable directly to the computer to see if you can view web pages on the Internet Check the settings for the router if you were able to view web pages For details on checking the settings of the router refer to the instruction manual supplied with the router or contact the manufacturer Refer also to the instruct...

Page 650: ...rk Device Setup Utility Download IJ Network Device Setup Utility from the below page and install it on your computer Checking Printer Connection Status Using IJ Network Device Setup Utility If you can connect to the network try to set up from the beginning 650 ...

Page 651: ...Check the items below only if you cannot proceed beyond the Printer Connection screen Check 2 Follow procedure below to connect printer and computer again Important For macOS make sure the lock icon is on the lower left of the Printers Scanners screen If the icon locked is displayed click the icon to unlock The administrator name and the password are necessary to unlock 1 Turn off printer 1 2 Unpl...

Page 652: ...2 Turn off printer 2 3 Restart computer 3 4 Make sure you have no application software running 4 5 Click here and perform setup 5 Note You can use the Setup CD ROM to redo setup 652 ...

Page 653: ...P address or host name 1 To check the printer s IP Address or host name print out the network settings information or use the touch screen to display it Display on the touch screen LAN settings Print the network settings Printing Network Settings Note If you use the printer in an office ask the network administrator 2 Specify searching method 2 Select one of the methods below A Search by IPv4 addr...

Page 654: ...ow the procedure below to specify printer s IP address 1 Select LAN settings on HOME screen 1 Home Screen Menu Composition If you specify the administrator password enter the password 2 Select Wi Fi 2 3 Select Settings 3 4 Select Advanced 4 5 Select TCP IP settings 5 If you specify IPv4 address 1 Select IPv4 1 2 Select Yes on the displayed screen 2 3 Select IP address 3 4 Select Manual setup 4 Sel...

Page 655: ... warning that Canon software is attempting to access the network set the security software to allow access After allowing the software to access specify the IP address or host name and search for printers again If the printer is found follow the instructions on the screen to continue to set up the network communication If no firewall message appears Temporarily disable the firewall and specify the...

Page 656: ... 3 Make sure printer setup is complete on the computer If it is not perform setup For Windows Perform setup using the Setup CD ROM or from Setup Guide For macOS Perform setup from Setup Guide Note IJ Network Device Setup Utility allows you to diagnose and repair the network status Download it from the web page For Windows For macOS Check 4 Make sure printer and wireless router network settings mat...

Page 657: ... Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building materials containing metal or concrete If the printer cannot communicate with the computer over a Wi Fi due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as ...

Page 658: ...message appears set security software to always allow access If you are using any programs that switch between network environments check their settings Check 10 If printer is connected to an AirPort Base Station via LAN make sure you use alphanumeric characters for network identifier SSID macOS If the problem is not resolved redo setup For Windows Perform setup using the Setup CD ROM or from Setu...

Page 659: ...Check 2 Make sure LAN cable is connected properly Make sure the printer is connected to the router with the LAN cable If the LAN cable is loose connect the cable properly If the LAN cable is connected to the WAN side of the router connect the cable to the LAN side of the router Check 3 Is icon displayed on touch screen If the icon is not displayed wired LAN is disabled If not select LAN settings W...

Page 660: ...whether the issue is resolved Check 2 Make sure printer is registered to your computer Check 3 Make sure printer is connected by LAN to same network subnet as AirPrint compliant device when printing over LAN Check 4 Make sure printer has enough paper and ink Check 5 Make sure no error message is displayed on printer s touch screen 660 ...

Page 661: ...Installation Problems Removing Printer Software Taking Time to Setup Process Windows Failed to Printer Driver Installation Windows 661 ...

Page 662: ...Windows 10 1 Click start select Windows System and then select Control Panel 1 2 Under Programs select Programs and Features select IJ Network Device Setup 2 Utility from the list of programs and then click Uninstall Windows 8 1 1 Use the Settings charm on the desktop to open the Control Panel 1 2 Under Programs select Programs and Features select IJ Network Device Setup 2 Utility from the list of...

Page 663: ...o menu of Finder double click Canon Utilities IJ Network 1 Device Setup Utility and then drag Canon IJ Network Device Setup Utility icon into Trash 2 Restart computer 2 Empty the Trash and restart your computer Note To reinstall IJ Network Device Setup Utility uninstall IJ Network Device Setup Utility and install it again from the Canon website 663 ...

Page 664: ...s Windows If Windows update starts during setup or if you perform setup while Windows update is in progress it may take a while to register the printer or to perform other processes Wait for a while This is not a malfunction 664 ...

Page 665: ...dows 7 click Start and then click Computer 2 Double click the CD ROM icon in the window that appears 2 If the contents of the CD ROM appear double click MSETUP4 EXE If you cannot install the printer driver with the Setup CD ROM install it from the Canon website Note If the CD ROM icon does not appear try the following Remove the CD ROM from your computer and reinsert it Restart your computer If th...

Page 666: ...y uninstall the printer driver restart your computer and then reinstall the printer driver Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD ROM or install it from the Canon website Note If the installer was stopped due to a Windows error Windows operation may be unstable and you may not be able to install the drivers Restart your computer and then reinstall th...

Page 667: ...s not turn on If the Printer Makes a Strange Sound Messages advising to check the maintenance cartridge are not cleared Printer consumes a lot of ink Ink Level Detection Media Type Selection does not Match Loaded Media Type 667 ...

Page 668: ...urn on Check 1 Is the power cord plugged in Plug the power cord into the outlet and then turn on the printer Check 2 Is the specified voltage being supplied Check the voltage of the outlet and breaker Specifications 668 ...

Page 669: ... roll holder in the printer 3 Check 2 Operating noise may be heard from the printer even when not printing The following sounds do not indicate a problem with the printer A suction sound can be heard from the platen To prevent the paper from rising the surface of the platen has vacuum holes that create suction on the paper Roll paper makes a fluttering sound during printing There may be a flutteri...

Page 670: ...imately 1 minute 30 seconds Ink is also agitated automatically at the following times Please note that no other operations can be performed while Agitating the ink is on the touch screen After the printer is turned on After data transmission After ink tank replacement In other cases contact your Canon dealer 670 ...

Page 671: ...ck the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized Remove the newly replaced maintenance cartridge and then reinsert it again firmly Replacing the Maintenance Cartridge 671 ...

Page 672: ...t System Cleaning after the printer has been transported if it has not been used for a long time or if there is a problem with the Print head Check 3 You have just finished initial installation when more ink is consumed to fill the system If using the printer for the first time or using it after transport the ink tank will supply an initial fill of ink to the Print head Although the amount of rema...

Page 673: ...be restored for that ink tank To restore the function for detecting the remaining ink level replace the ink tank with a new ink tank for that printer Repeatedly removing and inserting the same ink tank can cause the contacts between the ink tank and printer to malfunction ink may leak from the ink tank and the printer may become damaged Releasing ink level detection Ink level detection will be dea...

Page 674: ...you set genuine paper or recommended paper If you want to use a paper that is not in the paper information list register the media type in the Media Configuration Tool Paper Information List Media Configuration Tool Guide Check 3 Is there any unevenness in the gloss and color of the paper surface Some media types may not be suitable for paper type estimation If the paper type is not recognized cor...

Page 675: ...051 1052 1054 1056 1057 1058 1061 1200 1201 1210 1213 1214 1300 1306 1317 1322 1323 1324 1401 1403 1408 1409 140A 140B 140C 140F 1468 1477 1478 1480 1481 1485 1492 1494 1495 1500 1551 1552 1570 1571 1660 168B 1720 1721 1722 1730 1731 1752 1753 1756 1757 2000 to 2ZZZ 2001 2002 2130 2131 2132 3000 to 3ZZZ 3000 3001 3200 3201 3250 3306 3311 3312 3313 3314 3315 3316 3317 3331 3332 3333 3336 3338 3341 ...

Page 676: ...51 4952 4953 4954 4955 4956 5000 to 5ZZZ 5106 5200 5B16 5B20 5B21 5C00 6000 to 6ZZZ 6502 6700 6702 6820 6900 6901 6902 6910 6911 6920 6921 6930 6931 6932 6933 6940 6941 6942 6943 6944 6945 6946 7000 to 7ZZZ 7050 7051 7052 8000 to 8ZZZ 8200 9000 to 9ZZZ 9000 9110 A000 to ZZZZ B20A B510 676 ...

Page 677: ...at to Do Check the media size and type for the print job on the touch screen and then tap OK Continuing to print Tap Load paper and then load the paper Loading and Printing on Sheets Stopping printing To stop printing tap Cancel on the touch screen or press the Stop button 677 ...

Page 678: ... print on a roll but no roll is loaded What to Do Tap Load paper on the touch screen and then load the paper roll and print Loading Rolls in the Printer Note To stop printing tap Cancel on the touch screen or press the Stop button 678 ...

Page 679: ... print on a sheet but no sheet is loaded What to Do Tap Load paper on the touch screen and then load cut paper and print Loading and Printing on Sheets Note To stop printing tap Cancel on the touch screen or press the Stop button 679 ...

Page 680: ...the print job and you may not be able to print all of the document Replacing paper Tap Replace the paper and print and print on the touch screen Change the Paper Source in the printer driver or replace the paper with paper of the right length for the print job and then try again Removing the Roll from the Printer Loading Rolls in the Printer Stopping printing To stop printing tap Cancel on the tou...

Page 681: ...ing will resume starting from the page on which the error occurred Feed stopped because the end of the paper roll is attached to the core with tape Remove the used roll paper and insert a new roll paper Removing the Roll from the Printer Loading and Printing on Rolls Feed stopped because the remaining paper roll is too heavy It may be helpful to change the printing mode which will change the paper...

Page 682: ...ng paper source for Replace paper What to Do Match the paper source for loading paper with the paper source setting for Replace paper For the roll paper select Roll paper and load it For the cut sheet select Cut sheet and load it 682 ...

Page 683: ... The media type specified in the printer driver is not the same as the media type loaded in the printer What to Do You can continue to print but note that this error may cause problems in the printing results 683 ...

Page 684: ... paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer What to Do You can continue to print but note that this error may cause problems in the printing results 684 ...

Page 685: ...1054 Cause The paper in the printer is smaller than the paper size set in the printer driver What to Do You can continue to print but note that this error may cause problems in the printing results 685 ...

Page 686: ...1056 Cause The paper position is not suitable for borderless printing What to Do You can continue to print but note that this error may cause problems in the printing results 686 ...

Page 687: ...1057 Cause The paper position is not suitable for borderless printing What to Do You can continue to print but note that this error may cause problems in the printing results 687 ...

Page 688: ...at to Do Printing will continue Replace the roll paper in the printer with one that has enough paper for printing as soon as possible Removing the Roll from the Printer Loading Rolls in the Printer Note To stop printing press the Stop button 688 ...

Page 689: ...int job 1 Tap Cancel to stop printing 2 Change the media type in the print job settings to the media type loaded in the printer and 2 then try again Loading and Printing on Rolls Loading and Printing on Sheets Replacing paper 1 Tap Replace the paper and print 2 Load the paper with the media type specified in the print job and then try again 2 Loading and Printing on Rolls Loading and Printing on S...

Page 690: ...ead lock lever is closed properly Make sure there are no foreign objects caught in the top cover and then close the top cover If this error appears again close the top cover turn the power off wait a moment and then turn the power back on Note If installing a print head close the top cover after finishing 690 ...

Page 691: ...1201 Cause The ink tank cover is open What to Do Close the ink tank cover 691 ...

Page 692: ...1210 Cause The ink tank cover is open What to Do Close the ink tank cover 692 ...

Page 693: ...1213 Cause Release lever is released What to Do Pull the release lever toward the front If the error occurs again turn off the printer and wait a while before restoring power 693 ...

Page 694: ...eleased What to Do Turn off the power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC19 2F21 694 ...

Page 695: ...Paper Remove a Jammed Sheet 2 Load the paper 2 Loading Rolls in the Printer Loading Sheets in the Printer 3 If There is a job which has not been printed yet Do you want to print this job appears on the 3 touch screen tap Yes Printing will resume starting from the page on which the error occurred If the error appears again the printer may be damaged Contact a Canon customer service center 695 ...

Page 696: ... What to Do Follow these steps to load and print on a roll 1 To remove the cut paper tap Remove paper on the touch screen 1 Removing Sheets 2 Load a new roll 2 Loading Rolls in the Printer Note To stop printing tap Cancel on the touch screen or press the Stop button 696 ...

Page 697: ...r roll firmly into the roll holder until it is up against the flange and then insert the roll holder into the printer Loading Rolls on the Roll Holder Important If this message continues to appear even after taking the steps above or if you do not want this message to appear set Skew detection accuracy in the printer menu to OFF or Loose However note that the paper will be printed skewed which cou...

Page 698: ...es Printing will resume starting from the page on which the error occurred Note If this error appears again even after reloading the paper roll remove the roll holder from the printer insert the paper roll firmly into the roll holder until it is up against the flange and then insert the roll holder into the printer Loading Rolls on the Roll Holder This error might also appear if the platen has bee...

Page 699: ...at to Do Tip back the release lever remove any paper and then reload paper of suitable size Paper Sizes Note Load unused A4 letter size or larger paper if printing calibration and nozzle check patterns Each calibration may take several sheets of paper 699 ...

Page 700: ...again 1 Tap Remove paper on the touch screen to stop printing 2 Remove the paper roll load cut paper of the size and type specified in the printer driver and then try 2 again Removing the Roll from the Printer Loading and Printing on Sheets Note To stop printing tap Cancel on the touch screen or press the Stop button 700 ...

Page 701: ...1401 Cause Failed to recognize print head What to Do Open the top cover and reattach the print head Replacing the Print Head 701 ...

Page 702: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 702 ...

Page 703: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 703 ...

Page 704: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 704 ...

Page 705: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 705 ...

Page 706: ...140B Cause Failed to recognize print head What to Do Open the top cover and reattach the print head Replacing the Print Head 706 ...

Page 707: ...140C Cause There is a problem with the print head What to Do Turn off the power wait a moment and then turn it back on 707 ...

Page 708: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 708 ...

Page 709: ...he power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC55 2F24 709 ...

Page 710: ...1477 Cause There is a problem with the print head What to Do Open the top cover and replace the print head with a new one Replacing the Print Head 710 ...

Page 711: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 711 ...

Page 712: ...1480 Cause The attached print head was previously used in a different model What to Do Attach the correct print head Replacing the Print Head 712 ...

Page 713: ...1481 Cause The attached print head was previously used in a model that uses a different ink set What to Do Attach the correct print head Replacing the Print Head 713 ...

Page 714: ...1485 Cause Cannot use attached print head What to Do Attach the correct print head Replacing the Print Head 714 ...

Page 715: ... moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC02 2F42 EC21 2F44 EC3F 2F40 EC3F 2F41 715 ...

Page 716: ...rint head What to Do Turn off the power wait a moment and then turn it back on If the error appears again remove and reattach the print head Replacing the Print Head If that does not get rid of the error replace the print head with a new one 716 ...

Page 717: ...cel on the touch screen to stop printing 2 Clean the print head 2 Cleaning the Print Head If this message still appears when printing replace the print head Replacing the Print Head Important To continue printing use the touch screen and tap Continue printing However the print results may not be satisfactory 717 ...

Page 718: ...1500 Cause The ink in the ink tank is running low What to Do Prepare a new ink tank 718 ...

Page 719: ...1551 Cause A genuine Canon ink tank with a history of past use has been detected What to Do To dismiss the message tap OK on the touch screen 719 ...

Page 720: ...1552 Cause A genuine Canon ink tank has been inserted What to Do To dismiss the message tap OK on the touch screen 720 ...

Page 721: ...tank has run out What to Do Open the ink tank cover and then replace the ink tank before the ink in the sub ink tank of this printer becomes insufficient Replacing Ink Tanks Note You can replace the ink tank even while printing 721 ...

Page 722: ...1571 Cause Ink tank removed during printing What to Do If replacing the ink tank insert a new ink tank Replacing Ink Tanks 722 ...

Page 723: ...1660 Cause Ink tank not inserted What to Do Insert the ink tank correctly Replacing Ink Tanks 723 ...

Page 724: ...168B Cause The ink tank cannot be recognized Printing cannot be executed because the ink tank may not be compatible with this printer What to Do Install the appropriate ink tank 724 ...

Page 725: ...1720 Cause The maintenance cartridge is full It needs to be replaced What to Do Replace the maintenance cartridge Replacing the Maintenance Cartridge 725 ...

Page 726: ...1721 Cause The maintenance cartridge is not installed What to Do Install the maintenance cartridge Replacing the Maintenance Cartridge 726 ...

Page 727: ...use Incorrect type of maintenance cartridge What to Do Insert the correct maintenance cartridge Replacing the Maintenance Cartridge If this error continues to appear contact a Canon customer service center 727 ...

Page 728: ...then release it By this operation the fact that you have disabled the function for detecting the remaining ink level will be memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks Note If the function for detecting the remaining ink level is disabled the ink tank in gray...

Page 729: ...en release it By this operation the fact that you have disabled the function for detecting the remaining ink level will be memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non genuine Canon ink tank Note If the function for detecting the remaining ink level is disabled the ink tank in gray is displayed on the touch screen when checking the...

Page 730: ...1752 Cause The ink has run out What to Do Open the ink tank cover and then replace the ink tank Replacing Ink Tanks 730 ...

Page 731: ...isable the function for detecting the remaining ink level To disable this function press and hold the printer s Stop button for at least 5 seconds and then release it With this operation disabling the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condit...

Page 732: ...1756 Cause The ink may become insufficient What to Do To perform the next process or to continue the specified process replace the ink tank Replacing Ink Tanks 732 ...

Page 733: ... Cannot fill sub ink tank What to Do Check the touch screen remove the ink tank for the affected color and then reinsert it If the inserted ink tank is empty replace it with a new ink tank Replacing Ink Tanks 733 ...

Page 734: ...2001 Cause An incompatible device is connected What to Do Check the device connected to the USB flash drive port Only USB flash drive can be connected to this device for direct printing 734 ...

Page 735: ...2002 Cause An incompatible USB hub is connected What to Do If USB flash drive is connected to this device through a USB hub remove the USB hub Connect the USB flash drive directly to this device 735 ...

Page 736: ...th paper of the width set in the printer driver 2 Loading Rolls in the Printer Printing begins Printing without changes Tap Print with the loaded paper However note that this error may cause paper jams and affect the printing quality Note To change print settings in Windows select Fit Roll Paper Width in the printer driver and set the roll paper width in the dialog box that appears To change print...

Page 737: ...r with paper of the width set in the printer driver 2 Loading Rolls in the Printer Printing begins Printing without changes Tap Print with the loaded paper However note that this error may cause paper jams and affect the printing quality Note To change print settings in Windows select Fit Roll Paper Width in the printer driver and set the roll paper width in the dialog box that appears To change p...

Page 738: ... Do Roll Tap Replace the paper and print on the touch screen or tip back the release lever and replace the paper with paper of the correct size Loading Rolls in the Printer To stop printing tap Cancel or press the Stop button Sheet Tip back the release lever remove any paper and then load paper of the same size and type as the first page Loading Sheets in the Printer To stop printing press the Sto...

Page 739: ...3000 Cause The print head has not been calibrated What to Do Print Head Alignment is recommended Adjusting the Print Head Note This message will appear until Print Head Alignment is carried out 739 ...

Page 740: ...3001 Cause The print head nozzle is becoming blocked What to Do Check the printed materials If the printed materials are scratched clean the print head Cleaning the Print Head 740 ...

Page 741: ...It is almost time to replace consumables for which service is required What to Do This can used for a little while until the message A part needs to be replaced appears Contact your Canon dealer for assistance 741 ...

Page 742: ...3201 Cause It is past the recommended time to replace consumables for which service is required What to Do Contact your Canon dealer for assistance 742 ...

Page 743: ...tenance cartridge is almost full What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full Replacing the Maintenance Cartridge 743 ...

Page 744: ...ool and then recover the media information Media Configuration Tool Guide To set the Media Configuration Tool to recovery mode open the Media Configuration Tool select this device and then click OK Select and load the media information backup file If you do not have a media information backup file contact a Canon customer service center 744 ...

Page 745: ...Incorrect print data Illegal number of parameters What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 745 ...

Page 746: ...correct print data Required items have been omitted What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 746 ...

Page 747: ...Cause Incorrect print data Data out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 747 ...

Page 748: ...Incorrect print data Resolution value out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 748 ...

Page 749: ...rrect print data Compression method value out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 749 ...

Page 750: ...rint data Incorrect data formatting color sequence bit count What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 750 ...

Page 751: ...nt data Illegal combination of resolution and image data format What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 751 ...

Page 752: ...3331 Cause Print results may be abnormal as there is a large volume of print data What to Do Check the print job 752 ...

Page 753: ...he JPEG data Printable file formats are as follows Files which conforms to JFIF 1 02 Processing method Basic DCT Color mode RGB GrayScale Number of colors 24bit 8bit Number of pixels 38400 or less vertically and horizontally Does not support some samplings 753 ...

Page 754: ...he JPEG data Printable file formats are as follows Files which conforms to JFIF 1 02 Processing method Basic DCT Color mode RGB GrayScale Number of colors 24bit 8bit Number of pixels 38400 or less vertically and horizontally Does not support some samplings 754 ...

Page 755: ...nts are used in the PDF file causing a memory shortage Printing will continue but some incorrect characters will be printed What to Do Print the PDF file from a computer or convert the PDF file to JPEG and then print it 755 ...

Page 756: ...3338 Cause Resolution of JPEG data and printer settings are mismatched What to Do Check the print results When the print results have problems print using a printer driver 756 ...

Page 757: ...ncluding the image processing table was sent What to Do Print data that includes the image processing table cannot be printed If using printing software such as RIP Raster Image Processor contact the software manufacturer 757 ...

Page 758: ...3342 Cause Incorrect resolution value What to Do Check the print settings If using printing software such as RIP Raster Image Processor contact the software manufacturer 758 ...

Page 759: ...3350 Cause Free space on the personal box on the printer hard disk is running low What to Do Delete unneeded jobs stored in personal boxes Deleting Saved Jobs 759 ...

Page 760: ...3351 Cause 100 jobs are stored in the personal box What to Do Delete any unneeded jobs saved in the personal box Deleting Saved Jobs 760 ...

Page 761: ... printer hard disk is full so the job will only be printed The print job will not be saved to the hard disk What to Do To save the print job delete any unneeded jobs saved in the personal box Deleting Saved Jobs 761 ...

Page 762: ...ror Check that the address and port numbers of the sending mail server SMTP server are correct in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 762 ...

Page 763: ...or Check that the address and port numbers of the receiving mail server POP3 server are correct in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 763 ...

Page 764: ...uch screen to dismiss the error Check that the mail server and device secure connection SSL settings match Check the secure connection SSL settings in Remote UI Setting Mail Server Contact the mail server administrator to configure a secure connection SSL to the mail server 764 ...

Page 765: ...uch screen to dismiss the error Check that the mail server and device secure connection SSL settings match Check the secure connection SSL settings in Remote UI Setting Mail Server Contact the mail server administrator to configure a secure connection SSL to the mail server 765 ...

Page 766: ...iss the error Check that the sending mail server SMTP server is correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 766 ...

Page 767: ...miss the error Check that the sending account and password are correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 767 ...

Page 768: ...ss the error Check that the receiving mail server POP3 server is correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 768 ...

Page 769: ...iss the error Check that the receiving account and password are correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 769 ...

Page 770: ...the touch screen to dismiss the error Check that the settings on the mail server and the APOP settings on this device match Check this device s APOP settings in Remote UI Setting Mail Server Contact the mail server administrator for configuring APOP on the mail server 770 ...

Page 771: ...on the touch screen to dismiss the error Check if the Remote UI mail server settings are correct Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 771 ...

Page 772: ...3424 Cause Sending mail failed What to Do Tap OK on the touch screen to dismiss the error Specify the correct destination mail address and try again 772 ...

Page 773: ...the touch screen to dismiss the error Check the network configuration and change the network configuration to prevent a conflict with other network devices For details on changing the network configuration refer to the documentation for your network device 773 ...

Page 774: ...ommunicate with the monitoring service center What to Do Check the network connection and perform a communication test For details on changing the network configuration refer to the documentation for your network device 774 ...

Page 775: ...4111 Cause The media type specified is incompatible with this device What to Do Press the Stop button to stop printing Check the media type settings and then try again 775 ...

Page 776: ...elow to replace the printer paper with paper that can be printed borderless 1 Tap Replace the paper and print on the touch screen then remove the roll paper 1 Removing the Roll from the Printer 2 Replace the printer paper with paper that can be printed borderless 2 Loading Rolls in the Printer Printing with the loaded paper Tap Print with the loaded paper on the touch screen Paper is printed borde...

Page 777: ...er position is not suitable for borderless printing What to Do Tap OK on the touch screen then reload the paper Insert the roll paper firmly until it is against the roll holder flange Loading Rolls on the Roll Holder 777 ...

Page 778: ...oading Rolls on the Roll Holder Printing with the loaded paper Tap Print with the loaded paper on the touch screen Paper is printed borderless with the document width set slightly smaller than the paper Stopping printing Tap Cancel on the touch screen to stop printing Note To force the printer to print set Detect paper setting mismatch in the touch screen menu to Do not detect However note that th...

Page 779: ...er source is set to Roll Paper in your application 3 Check that banner printing is not set and then try again 3 See the media information list for media types compatible with borderless printing Paper Information List Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Note To force the printer to print set Detect paper setting mismatch in the tou...

Page 780: ...type in the printer cannot be printed borderless What to Do Tap Cancel on the touch screen to stop printing Note See the media information list for media types compatible with borderless printing Paper Information List 780 ...

Page 781: ...EC06 2F9C EC0F 2F96 EC11 2F2A EC12 2F29 EC12 2F2B EC12 2F2C EC13 2F17 EC15 2E23 EC16 2021 EC16 2022 EC16 2027 EC16 202A EC16 2038 EC21 2F51 EC21 2F54 EC21 2F57 EC21 2F59 EC21 2F61 EC21 2F67 EC21 2F70 EC21 2F71 EC21 2F72 EC22 2F30 EC22 2F47 EC23 260E EC23 2F11 EC23 2F18 EC23 2F32 EC25 2F16 EC31 2F1C EC31 2F1D EC31 2F1E EC31 2F22 EC33 2601 EC33 2F3A EC33 2F3D EC33 2F3E EC34 2602 EC34 2F3B EC35 2603 ...

Page 782: ...he power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC51 203C 782 ...

Page 783: ...d disk is full What to Do Press the Stop button to stop printing and then take the following action Cancel the print job in the job queue Deleting Print Jobs Delete unneeded jobs stored in personal boxes Deleting Saved Jobs 783 ...

Page 784: ...r hard disk has not been formatted What to Do Tap OK on the touch screen to begin formatting the hard disk When formatting is complete the data on the hard disc will be erased and the printer will automatically restart 784 ...

Page 785: ...obs have been saved in the box What to Do Take the actions below Cancel the print job in the job queue Deleting Print Jobs Delete unneeded jobs stored in personal boxes Deleting Saved Jobs Note To stop printing press the Stop button 785 ...

Page 786: ...d then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC51 3304 EC51 3306 EC51 3307 EC51 3308 EC51 3309 EC51 330A 786 ...

Page 787: ...ace the paper and print then remove the roll paper 1 Removing the Roll from the Printer 2 Replace the paper with paper of the width set in the printer driver 2 Loading Rolls in the Printer Printing begins Printing without changes Tap Print with the loaded paper However note that this error may cause paper jams and affect the printing quality Note To change print settings in Windows select Fit Roll...

Page 788: ...Change the media type in the printer driver settings to the media type loaded in the printer and then try again Replacing paper Follow the steps below to match the media type in the printer driver and the media type specified for the printer 1 Tap Replace the paper and print on the touch screen to stop printing 2 Load the paper with the media type set in the printer driver and then try again 2 Loa...

Page 789: ... printed borderless 2 Loading Rolls in the Printer Printing begins Note See the media information list for media types compatible with borderless printing Paper Information List Reloading paper Tap Replace the paper and print on the touch screen and then load the paper Loading Rolls in the Printer Insert the roll paper firmly until it is against the roll holder flange Loading Rolls on the Roll Hol...

Page 790: ...is obstructing the cutter blade Follow the steps below to resume printing 1 Open the top cover and remove any foreign objects 2 If There is a job which has not been printed yet Do you want to print this job appears on 2 the touch screen tap Yes Printing will resume starting from the page on which the error occurred Paper not being used under the recommended usage conditions Every paper type has di...

Page 791: ...Contact your Canon dealer for assistance 791 ...

Page 792: ...e sensors to malfunction The test pattern was printed too faintly What to Do Tap OK on the touch screen to dismiss the error and then take the following actions Load unused paper Make adjustments to ensure that the printer is not exposed to strong light Print a nozzle check pattern to check the print head status If the pattern has gaps or horizontal white lines the print head nozzle is blocked Cle...

Page 793: ...e the printer is loaded with very transparent film type paper What to Do Tap OK on the touch screen to dismiss the error We recommend calibrating the print head with a frequently used non film paper Automatic Adjustment to Straighten Lines and Colors 793 ...

Page 794: ...ead Alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles 2 Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head 3 Cleaning the Print Head 4 Repeat Print Head Alignment 4 Automatic Adjustment to Straighten Lines and Colors 794 ...

Page 795: ...ead Alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles 2 Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head 3 Cleaning the Print Head 4 Repeat Print Head Alignment 4 Automatic Adjustment to Straighten Lines and Colors 795 ...

Page 796: ...ead Alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles 2 Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head 3 Cleaning the Print Head 4 Repeat Print Head Alignment 4 Automatic Adjustment to Straighten Lines and Colors 796 ...

Page 797: ...eck the nozzles 2 Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head 3 Cleaning the Print Head 4 Retry Print Head Alignment 4 Automatic Adjustment to Straighten Lines and Colors If any print head nozzles are still blocked replace the print head Replacing the Print Head If the error appears again the printer may be damaged Contact a Canon customer service center 797 ...

Page 798: ...4950 Cause WPS Push button method connection failed What to Do Follow the instructions on the touch screen to try connecting to the wireless router again 798 ...

Page 799: ...4951 Cause AOSS BUFFALO connection failed What to Do Follow the instructions on the touch screen to try connecting to the wireless router again 799 ...

Page 800: ...4952 Cause Failed to connect to the wireless router What to Do Follow the instructions on the touch screen to try connecting to the wireless router again 800 ...

Page 801: ...4953 Cause Failed to acquire IP address What to Do Check the information that appears on the touch screen and then try connecting again 801 ...

Page 802: ...4954 Cause Failed to set up Wi Fi using Easy wireless connect What to Do Tap OK on the touch screen to dismiss the error and then configure the settings again 802 ...

Page 803: ...4955 Cause IPv4 IPv6 settings were changed but wired LAN and Wi Fi are disabled What to Do Tap OK on the touch screen to dismiss the error and then enable wired LAN or Wi Fi 803 ...

Page 804: ...but they cannot be changed for the following reasons Printer is operating Printer currently being configured using Remote UI What to Do Tap OK on the touch screen to dismiss the error exit other processes and then configure the settings again 804 ...

Page 805: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC03 4061 805 ...

Page 806: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC21 2F7E 806 ...

Page 807: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC22 4001 807 ...

Page 808: ... Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC25 4001 EC41 4001 EC43 4001 EC44 4001 EC47 4001 808 ...

Page 809: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC48 4001 809 ...

Page 810: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC31 4001 810 ...

Page 811: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC56 2FE0 811 ...

Page 812: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC57 404F 812 ...

Page 813: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC57 4040 813 ...

Page 814: ...code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC07 4060 EC51 4041 EC51 4042 EC51 4045 EC51 4046 EC51 4047 EC51 404C EC51 404D EC51 404E EC51 4070 EC51 4071 EC51 4072 814 ...

Page 815: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3000 815 ...

Page 816: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3001 816 ...

Page 817: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3006 817 ...

Page 818: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3002 818 ...

Page 819: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3003 819 ...

Page 820: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3004 820 ...

Page 821: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3005 821 ...

Page 822: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3100 822 ...

Page 823: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3101 823 ...

Page 824: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3102 824 ...

Page 825: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3103 825 ...

Page 826: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3104 826 ...

Page 827: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3105 827 ...

Page 828: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3106 828 ...

Page 829: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3107 829 ...

Page 830: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3108 830 ...

Page 831: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3109 831 ...

Page 832: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3110 832 ...

Page 833: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 5001 833 ...

Page 834: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 5002 834 ...

Page 835: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 5003 835 ...

Page 836: ...What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC24 4049 EC24 404A EC24 404B 836 ...

Page 837: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 2F07 837 ...

Page 838: ...rred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC52 4038 EC52 4039 838 ...

Page 839: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC03 403A 839 ...

Page 840: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC32 4001 840 ...

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