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CHAPTER 14 TROUBLESHOOTING
14-58
COPYRIGHT © 1999 CANON INC.
CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
3
E002, E003 (The Fixing Temperature Error message turns on.)
Cause
Thermistor
Wiring
Thermal switch
Relay
DC controller
PCB
Image processor
PCB
Action
See the appropriate
descriptions.
Replace the thermistor
unit.
Correct the wiring.
End.
End.
End.
Replace the image
processor PCB.
Step
1
2
3
4
4
5
6
7
Yes/No
YES
YES
NO
YES
YES
YES
NO
Check
Clear the error in service mode.
When the machine has warmed up,
does any of the following apply?
•
The fixing heater fails to
operate.
•
E000 is indicated.
Wait until the fixing assembly has
cooled sufficiently; then,
disconnect J426, and measure the
resistance of the thermistor. Is the
reading as follows?
J426 (white harness; TH1): about 0
Ω
J426 (black harness; TH2): about 0
Ω
Is the wiring from the connector
J114 on the DC controller PCB to
the thermistor good?
Replace the thermal switch. Is the
problem corrected?
Replace the relay. Is the problem
corrected?
Replace the DC controller PCB. Is
the problem corrected?
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