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Canon FAXPHONE B150 User Manual Download Page 109

8

SOLUTIONS TO
COMMON
PROBLEMS

Paper Jams

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98

Automatic Document Feeder (ADF) jams

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98

Recording paper jams

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99

Periodic care

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100

Cleaning the fax exterior

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100

Cleaning the glass scanning window

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100

Cleaning the printer area

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101

Cleaning the BJ cartridge print head

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102

Replacing the BJ cartridge

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103

Frequently Asked Questions

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104

TRANSMITTING

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104

RECEIVING

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105

TELEPHONE

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106

COPYING

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107

PAPER LOADING PROBLEMS

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107

GENERAL

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107

Print quality problems

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109

Error codes, messages and solutions

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110

In case of a power failure

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113

During a power failure

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113

Specifications

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115

Appendix

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117

Document sizes

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117

What happens when Fax/Tel Mode is selected

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118

Glossary

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119

Index

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123

Summary of Contents for FAXPHONE B150

Page 1: ...FAX B150 User s Guide ...

Page 2: ...u keep track of the documents you send and receive TX RX NO XXXX Represents the transaction number when displayed on the LCD where XXXX is the 4 digit transaction number TX Stands for transmit or send RX Stands for receive NOTE A note describes important points and helpful hints or how to avoid minor difficulties As an ENERGY STAR Partner Canon has determined that the FAX B150 meets the ENERGY STA...

Page 3: ... plain paper for crisp reproduction and faxes that are flat and easy to write on Automatic switching between fax and voice calls The fax recognises incoming fax calls and automatically switches to receive mode Automatic dialling A variety of dialling methods allows you to register frequently used fax numbers and phone numbers and access them by pressing one or a few buttons Error Correction Mode E...

Page 4: ...a suitable adaptor approved under Approval Number NS G 23 L 100005 for direct and indirect connections between the fax machine and any piece of approved telecommunications apparatus is available from your Canon supplier UK This socket is intended for connection of an answering machine or similar device This socket is intended for connection of a telephone Voltage and current available at these soc...

Page 5: ...he effective hand over of a call to or from a telephone connected to the same line 2 The Operation of this equipment on the same line as telephone or other equipment with audible warning devices or automatic ring detectors will give rise to bell rinkle or noise and may cause false tripping of the ring detector Should such problems occur the user is not to contact telecom faults service 3 Should th...

Page 6: ...and humidity ranges Ambient temperature 10º to 32 5 Cº Ambient humidity 10 to 80 RH no condensation Keep your fax out of direct sunlight as this can damage the unit Do not lift the fax by the operation panel If you have installed the optional handset do not lift the fax by the handset cradle Hold the fax as shown when transporting it Under 10 C Over 32 5 C vi ...

Page 7: ...some other general precautions when you are using or working around it CAUTION Avoid installing your fax in places exposed to direct sunlight dust vibration high temperature or humidity or on unstable surfaces To assure proper electrical contact make sure the fax is firmly plugged in Never pull on the cord to unplug the fax Pull on the plug itself WARNING Do not overload the electrical outlet wher...

Page 8: ... guidelines 9 Handling the BJ cartridge 10 Installing the BJ cartridge 11 Connecting the phone line 14 Connecting to the wall jack 14 Connecting the telephone 14 Connecting the optional handset 15 Connecting an extension phone or answering machine optional 15 Setting the TEL LINE TYPE 16 Setting up to receive faxes 17 Selecting the receiving mode 17 Fax Only Mode 18 Fax Tel Mode 19 Manual Mode 20 ...

Page 9: ...o send a document 56 Sending methods 56 Dialling methods 56 Sending documents 57 Direct Sending 57 Manual Sending 57 Automatic Dialling 58 Memory Sending 59 Cancelling Sending 60 Redialling 60 Messages displayed during sending 61 Clearing document jams ejecting a document from the ADF 62 Delayed Sending 63 Sending other documents while the fax is set for Delayed Sending 64 Cancelling Delayed Sendi...

Page 10: ...g 91 Multi activity report 91 Memory clear list 92 Restricting use of the fax 93 Locking the fax 93 Changing the access password 94 Cancelling the restriction setting 95 8 SOLUTIONS TO COMMON PROBLEMS Paper jams 98 Automatic Document Feeder ADF jams 98 Recording paper jams 99 Periodic care 100 Cleaning the fax exterior 100 Cleaning the glass scanning window 100 Cleaning the printer area 101 Cleani...

Page 11: ...Specifications 115 Appendix 117 Document sizes 117 What happens when Fax Tel Mode is selected 118 Glossary 119 Index 123 Table of Contents xi ...

Page 12: ...This page is intentionally blank ...

Page 13: ...he BJ cartridge 9 BJ cartridge guidelines 9 Handling the BJ cartridge 10 Installing the BJ cartridge 11 Connecting the phone line 14 Connecting to the wall jack 14 Connecting a telephone 14 Connecting the optional handset 15 Connecting an extension phone or answering machine optional 15 Setting the TEL LINE TYPE 16 Setting up to receive faxes 17 Selecting the receiving mode 17 Fax Only Mode 18 Fax...

Page 14: ...move or ship the unit in the future Carefully remove all items from the box It is best to have someone hold the box while you lift the fax and its protective packaging out of the carton BX 3 BJ FAX cartridge Main unit Paper tray User s guide Paper tray cover Power cord and Telephone line 2 ...

Page 15: ... power cord varies depending on the country of purchase The shape of the telephone line varies depending on the country of purchase Main unit Paper tray Paper tray cover Power cord Telephone line Overlay BX 3 BJ FAX cartridge Miscellaneous User s Guide This manual M Label UK only UNPACKING 1 1 1 1 3 ...

Page 16: ...he shipping materials as shown below Be sure to also remove any shipping materials from the paper tray cover and the paper tray 1 2 1 1 2 2 3 3 Remove these tapes Remove these tapes Open the front cover Remove this tape Pull Open SETTING UP 4 ...

Page 17: ...n Then place the paper tray into the fax making sure the two knobs fit in the appropriate slots on the fax j Paper Tray Cover Place the paper tray cover over the paper tray making sure the two tabs fit in the appropriate slots on the fax Paper lever This symbol indicates the use of a function envelope printing not available with this model 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 5 ...

Page 18: ...s cradle Connecting the AC power cord Plug the fax into a 200 240 volt AC 50 60 Hz outlet 1 Plug the power cord connector into the rear of the unit 2 Plug the other end of the power cord into a properly grounded AC outlet There is no power switch on the fax The power is on as long as the fax is plugged in Please release the screw SETTING UP 6 ...

Page 19: ... satisfactory Do not use punched or coloured paper Do not use glossy paper Ink drying time will vary depending on the type of paper Using paper other than the above may cause jamming and or blurred printing j Setting the paper size The paper size setting determines the size of the recording paper in the paper tray The factory setting is A4 size If you want to use a paper size other than A4 you mus...

Page 20: ...tack of paper Make sure the stack of paper does not exceed the paper limit mark on the right side of the paper tray 5 Insert the paper stack into the paper tray until it stops Do not force the paper down into the fax 6 Replace the paper tray cover Note Make sure the stack of the paper is flat held upright and aligned with the left paper guide The top edge of the stack does not need to be even A4 L...

Page 21: ...BJ cartridge when either of the following conditions exist Your printed output is not crisp and clear and there are gaps in the characters missing dots even after you have cleaned the print head once or twice and you have removed and reinstalled the BJ cartridge You have been using the BJ cartridge for over one year Note To ensure optimum print quality Canon recommends the use of the cartridges de...

Page 22: ...ven after trying five successive head cleanings Never remove the BJ cartridge unless you are going to replace it When left exposed the cartridge print head dries out making it unusable Do not touch the print head area on the BJ cartridge Ink may leak out and cause stains Never shake the BJ cartridge especially after removing the protective tape from the print head If spilled the ink is very diffic...

Page 23: ... the green cartridge release lever Make sure the paper thickness lever is set to the paper position left position 3 Remove the print head cap from the BJ cartridge 4 Pull off the protective orange tape Thickness lever INSTALLING THE BJ CARTRIDGE 1 1 1 1 1 1 1 1 1 1 1 11 ...

Page 24: ...release lever down until you hear a click to lock the cartridge in place Make sure the arm on the cartridge release lever aligns with the marking on the BJ cartridge If the lever movement is not smooth release the lever and reload it To avoid cartridge misalignment and an error message appearing do not press down on the cartridge or try to align it manually while raising and lowering the green lev...

Page 25: ...t patterns below If they are not printed clearly you may want to clean the print head of the ink cartridge To clean the ink cartridge please press FUNCTION then CLEANING button When the BJ cartridge is properly installed the test printout should look as shown above If the printout has white streaks as shown above try cleaning the print head See Cleaning the BJ cartridge print head p 100 If the pro...

Page 26: ...o your wall telephone jack Note To avoid electrical shock connect the telephone line to the fax first Then connect the line to the wall telephone jack Connecting the telephone 1 Connect the end of the telephone cord to the jack Users in the UK only When you connect a telephone be sure to connect the B T adaptor Contact your Canon supplier for more information B T adaptor UK only 14 ...

Page 27: ... sure to connect an extension phone if you want to use the INCOMING RING feature and you want it to ring when the fax receives a call See pp 69 85 If you connect an answering machine refer to Ans Machine Mode p 21 Users in the UK only When you connect an extension phone or answering machine be sure to connect the B T adaptor Contact your Canon supplier for more information B T adaptor UK only CONN...

Page 28: ...EL LINE TYPE Press START COPY 4 Use or to select TOUCH TONE 5 Press START COPY 6 Press STOP to finish Note Users in the UK only Although this equipment can use either rotary pulse or touch tone only the performance of the touch tone is subject to regulatory requirements for correct operation It is therefore strongly recommended that the equipment is set to use touch tone for access to public or pr...

Page 29: ...e line for the fax and the other line for your telephone Set Fax Only Mode if you want to use your fax only to receive faxes automatically and do not intend to use it as a telephone j Fax Tel Mode See p 19 If you only have one phone line in your office you may be planning to use it for both fax and telephone communication By setting this mode you will be able to use your fax for both fax and telep...

Page 30: ...ering information See p 72 1 Press RECEIVE MODE until Fax Only Mode appears on the LCD 2 Press START COPY When this mode is set the LCD will display the time and FaxOnly j Receiving documents in Fax Only Mode When the fax is set to Fax Only Mode it automatically receives documents whenever a call comes over the fax line 1 Make sure the fax is set to Fax Only Mode see above The fax assumes all inco...

Page 31: ...receives an incoming call it checks to see if the call is from another fax machine trying to send a document or from someone wanting to talk to you The fax cannot receive a document automatically if you are making copies printing reports or registering information See p 72 1 Make sure you have connected the optional handset or an extension phone to your fax See pp 14 15 2 Make sure the fax is set ...

Page 32: ...om a fax machine or from a person Keep in mind that you cannot use Manual Mode if a document is in the Automatic Document Feeder ADF waiting to be sent 1 Make sure you have connected the optional handset or an extension phone to your fax See pp 14 15 2 Make sure the fax is set to Manual Mode see above 3 When the fax rings pick up the handset 4 If you hear a person s voice start your conversation I...

Page 33: ...inning of the message this pause plus the outgoing message should not exceed 15 seconds Set the answering machine to answer on the first or second ring j Setting Ans Machine Mode Set Ans Machine Mode when you have an answering machine connected to your fax and you are going out 1 Press RECEIVE MODE until Ans Machine Mode appears on the LCD display 2 Press START COPY When this mode is set the LCD w...

Page 34: ...hes to receive mode automatically if it detects the tone If the fax runs out of paper or ink it receives the document and stores it in memory To print out documents in memory see pp 71 72 4 When not in use turn the answering machine off and switch to Fax Tel Mode Manual Mode or Fax Only Mode using RECEIVE MODE SETTING UP 22 ...

Page 35: ...e and time 33 Registering your telephone fax number and name 34 Registering One touch Speed Dialling numbers and names 36 Registering Coded Speed Dialling numbers and names 38 Special dialling 39 Registering the access type and outside line access number 40 Using alternative telephone networks UK only 42 Attaching the M label 42 Registering an alternative telephone network 42 Sending with a regist...

Page 36: ...ront view Extension For use with legal size documents Paper tray Automatic document feeder ADF Paper tray cover document tray Document guide Operation panel Use the operation panel buttons to operate the fax Front cover Speaker 24 ...

Page 37: ...Rear view Power cord connector Handset jack Telephone line jack Extension phone jack MAIN COMPONENTS OF THE FAX 2 2 2 25 ...

Page 38: ...istering your fax number press to enter a plus Press and R Press to access an outside line CLEANING Press to clean the BJ cartridge print head REPORT Press to print a transaction report a list of registered numbers or a list of settings SEND OPTIONS Press to select a transmission mode SPACE Press to enter a space between numbers or letters when you register fax numbers and names CLEAR Press to cle...

Page 39: ...sses calls to an answering machine Fax Tel Mode Receives both documents and telephone calls Manual Mode Receives calls manually Arrow buttons VOLUME Use to scroll through menus and lists that appear on the LCD and to change settings These buttons also move the cursor in some naming operations and adjust the volume of the monitor speaker RESOLUTION Use to set the resolution for the type of document...

Page 40: ...GS FAX PRINTER SYSTEM SETTINGS For a complete description of the menu system see User menu settings p 78 In general follow these steps to access the menus and make selections 1 Press FUNCTION Wait a second for TEL REGISTRATION to appear 2 Press or to scroll through the menus until you see the menu you wish to access The LCD displays the menu title 3 Press START COPY The LCD displays the first sele...

Page 41: ...ashes commas or other punctuation Use the One touch Speed Dialling buttons as follows To enter a space between numbers press SPACE If you make a mistake press CLEAR and enter the number again To erase a previously registered number press CLEAR You can also enter a new number over the old one If you need to enter a pause for any reason Press REDIAL PAUSE at the desired point in the sequence when en...

Page 42: ...acter you want Then press to switch to lowercase or uppercase entry mode Press the numeric button repeatedly until the character you want appears in the display For example to enter Canon 1 1 Press the appropriate numeric button repeatedly until the desired character appears 2 The next character is a lowercase so press to change the uppercase letter entry mode to the lowercase letter entry mode Th...

Page 43: ...aracters in a name To enter a space between characters press SPACE or move the cursor to the right using To correct a mistake use the arrow buttons to move the cursor under the mistake then enter the correct character You can also press CLEAR to begin again then simply enter the name again To erase a previously registered name press CLEAR or simply enter the new name over the old one Cano Press on...

Page 44: ... identifying information The top line includes the name of the receiving party if you send the document using One touch Speed Dialling or Coded Speed Dialling and you registered the party s name It also includes the total number of pages sent if you send the document from memory 01 12 97 10 12 FAX 321 456 7777 CANON U K CANON USA FAX 01 01 THE SLEREXE COMPANY LIMITED SAPORS LANE BOOLE DORSET BH 25...

Page 45: ...gle digits with a zero To make a correction press CLEAR to return to the previous setting and re enter the date You can also use or to move the cursor To change the date format see SYSTEM SETTINGS p 86 5 Press START COPY when you finish entering the new date Wait a second for SET TIME to appear 6 Press START COPY SELECT MENU TEL REGISTRATION FUNCTION 1 sec USER SETTINGS SET DATE START COPY _ 00 00...

Page 46: ...n ends and the fax returns to standby Registering your telephone fax number and name Follow the steps below so that your fax number and name appear on the top of each document you send 1 Press FUNCTION Wait a second for TEL REGISTRATION to appear 2 Use or to select USER SETTINGS Press START COPY _ 08 15 DATA ENTRY OK START COPY STOP SELECT MENU TEL REGISTRATION FUNCTION 1 sec USER SETTINGS SET DAT...

Page 47: ...ART COPY 7 Enter your name up to 16 characters using the numeric buttons See Entering a name p 30 Correct errors by moving the cursor to the error using or and entering the correct character 8 Press START COPY when you finish entering your name 9 Press STOP Registration ends and the fax returns to standby ENTER YOUR TEL TEL START COPY TEL 12345678 SPACE CLEAR DATA ENTRY OK USER NAME START COPY 1 s...

Page 48: ...acters the name appears on the printout of the One touch Speed Dialling list See One touch Speed Dialling list p 88 1 Press FUNCTION Wait a second for TEL REGISTRATION to appear 2 Press START COPY 3 Press START COPY 4 Use or to select the number of the One touch button you want to use for the number If a number is already registered for this One touch Speed Dialling button the LCD displays the num...

Page 49: ...COPY to register the name 9 To assign additional One touch Speed Dialling numbers start from step 4 To finish press STOP Note Applying the overlay For quick reference write the names for the One touch Speed Dialling numbers you register on the overlay DATA ENTRY OK 1 TOUCH SPD NAME 03 _ START COPY 1 sec 03 CANO_ N DATA ENTRY OK 04 START COPY 1 sec STOP REGISTERING ONE TOUCH SPEED DIALLING NUMBERS ...

Page 50: ...89 1 Press FUNCTION Wait a second for TEL REGISTRATION to appear 2 Press START COPY 3 Use or to select CODED DIAL Press START COPY 4 Use or to select the two digit code you want to assign to the number 5 Enter the party s number up to 50 digits and name the same way you registered them for One touch Speed Dialling See steps 5 to 8 of registering One touch Speed Dialling See Registering One touch S...

Page 51: ...button Before you can use the R button you have to register it See p 40 j Long distance dialling When you register a long distance number you may have to insert a pause within or after the number For long distance dialling the location and length of the pause may differ depending on the telephone system To enter a pause press REDIAL PAUSE A pause within a number is 2 seconds long The length of thi...

Page 52: ... use the 05 button for One touch Speed Dialling 1 Press FUNCTION Wait a second for TEL REGISTRATION to appear 2 Use or to select USER SETTINGS Press START COPY 3 Use or to select PSTN PBX SET Press START COPY 4 Use or to select PBX Press START COPY The 05 button is now assigned to the R button 5 Use or to select the access line type for the switching system Press START COPY You can select EARTH CO...

Page 53: ...ant to use the 05 button for One touch Speed Dialling instead of using it for registering the access type and outside line access number follow steps 1 to 3 Then use the search buttons to display PSTN and press START COPY The 05 button can now be used for One touch Speed Dialling TEL 123456P REDIAL PAUSE START COPY STOP SPECIAL DIALLING 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 41 ...

Page 54: ...ng your fax with alternative telephone services contact your Canon authorised representative Attaching the M label Before operating the fax attach the M label as shown below Registering an alternative telephone network When you register an alternative telephone network under the M button you cannot use the 10 button for One touch Speed Dialling 1 Press FUNCTION Wait a second for TEL REGISTRATION 2...

Page 55: ...ay Press REDIAL PAUSE 8 Press START COPY 9 Press STOP to finish registration Note If you want to use the 10 button for One touch Speed Dialling instead of using it for registering an alternative telephone network follow steps 1 to 3 Then use the search buttons to display OFF and press START COPY The 10 button can now be used for One touch Speed Dialling ON ACCESS CODE TEL START COPY START COPY TEL...

Page 56: ... other party s fax number 4 Press START COPY The fax automatically dials the access code and ID code registered under the M button Next the fax dials the number of the other party andconnects the call In order to protect your codes the access code and ID code are not printed on activity reports DOCUMENT READY TEL M M TEL M12345 START COPY PREPARING TO USE YOUR FAX 44 ...

Page 57: ... code 2 While you are registering a number for One touch or Coded Speed dialling when you come to a step that asks you to enter the facsimile number of the other party press M 3 Enter the number up to 99 digits using the numeric buttons 4 Continue with the procedure for registering One touch or Coded Speed Dialling After you have registered the number for speed dialling you can dial and use the 23...

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Page 59: ...3 HANDLING DOCUMENTS Preparing documents 48 Types of documents you can scan 48 Loading the document 49 Setting the resolution and density 51 ...

Page 60: ... on the top and bottom are not picked up by the scanner Note Problem Documents Do not attempt to feed the following types of documents into the fax Remove all staples paper clips etc before feeding the document Make sure any glue ink or correction fluid on the paper is completely dry before feeding the document Make a photocopy of any document that will not feed into the fax so that you can then f...

Page 61: ...ep The fax automatically feeds the pages one by one from the bottom If a page jams or stops while feeding see Clearing document jams p 62 3 Adjust the right paper guide to the width of the document For legal size documents flip the extension tray open to accomadate the document If you are experiencing difficulty feeding multipage documents slant the edges of the stack and insert the document into ...

Page 62: ...uments wait until the twentieth sheet has started feeding then load up to 20 more sheets If you want to add pages while the fax is sending a document insert the first new page so that it overlaps the last page by about 2 cm Wait until the last page is being fed into the fax before you add new pages HANDLING DOCUMENTS 50 ...

Page 63: ...DARD the document will automatically be scanned in FINE mode FINE Press RESOLUTION until FINE appears Fine resolution is 7 7 lines mm PHOTO To scan documents that contain photos use the PHOTO setting With this setting areas of the document that contain photos are automatically scanned with 64 levels of grey rather than just 2 levels black and white Photo resolution is 3 85 lines mm This results in...

Page 64: ...This page is intentionally blank ...

Page 65: ...4 MAKING COPIES Copying documents 54 ...

Page 66: ...ART COPY To make a single copy go to step 4 3 Enter the number of copies up to 99 using the numeric buttons To make a correction to the number of copies press CLEAR and re enter the number 4 Press START COPY To stop copying anytime press STOP You may then need to lift the operation panel to remove the document See Clearing document jams p 62 Note If MEMORY FULL displays on the LCD If MEMORY FULL d...

Page 67: ... Dialling 58 Memory Sending 59 Cancelling Sending 60 Redialling 60 Messages displayed during sending 61 Clearing document jams ejecting a document from the ADF 62 Delayed Sending 63 Sending other documents while the fax is set for Delayed Sending 64 Cancelling Delayed Sending 65 Sequential broadcasting 66 Sending a document to more than one location 66 ...

Page 68: ...o have the optional handset or an extension phone connected j Memory Sending See p 59 If you do not want to wait for your document to be scanned page by page during sending Direct Sending use Memory Sending Memory Sending scans the document into memory then dials and sends the stored image letting you take away the original immediately after scanning Dialling methods There are several methods of d...

Page 69: ...ld like to first speak with the person you are sending the fax to use Manual Sending You need to connect the optional handset or an extension phone to the fax for Manual Sending 1 Feed the document face down into the Automatic Document Feeder ADF See Loading the document p 49 You can set the resolution and density See p 51 2 Pick up the handset or press HOOK and dial the other party s fax number U...

Page 70: ...s you can send documents as follows 1 Feed the document face down into the Automatic Document Feeder ADF See Loading the document p 49 You can set the resolution and the density p 51 2 Press the One touch Speed dialling button assigned to the number to which you wish to fax or Press CODED DIAL and enter the appropriate two digit Coded Speed Dialling code Wait a second for the number to appear afte...

Page 71: ...ons and sending each section individually or send using Direct Sending or Manual Sending See p 57 The definition of an A4 size page for memory storage purposes is based on the Canon FAX Standard Chart No 1 1 Feed the document face down into the Automatic Document Feeder ADF See Loading the document p 49 You can set the resolution and density See p 51 2 Press FUNCTION Wait a second for TEL REGISTRA...

Page 72: ...edials is two minutes You can change the number of redials and the time between redials by changing the AUTO REDIAL setting in the TX SETTINGS see p 85 If the fax fails to get through after the second redial the fax beeps The LCD displays REDIALING while the fax is in the redialling process j To cancel automatic redialling You can cancel automatic redialling anytime by pressing the STOP button How...

Page 73: ...when transmission begins TRANSMIT After a few moments the display begins changing every 2 seconds TX RX No XXXX ECM TX PXX or TRANSMIT PXX If ECM is off TRANSMIT PXX is displayed 789 3456 Other party s number CANON INC Other party s name For some models the other party s name may not be displayed After the document is sent the fax beeps once and the display tells you when the transmission has ende...

Page 74: ...1 Hold down the fax with your left hand and gently pull the operation panel with your right hand Do not press on the LCD display 2 While holding the operation panel open pull the sheet out from the top or bottom 3 Gently push the operation panel shut until it clicks SENDING FAXES 62 ...

Page 75: ...y See p 51 2 Press FUNCTION Wait a second for TEL REGISTRATION to appear 3 Press SEND OPTIONS 4 Use or to select DELAYED TX Press START COPY Wait a second for SET TIME to appear 5 Enter the desired sending time 24 hour clock using the numeric buttons Set the time using the 24 hour clock system Precede single digits with a zero Example 07 30 7 30 a m 17 05 5 05 p m Press CLEAR if you need to re ent...

Page 76: ...ls and sends the document Sending other documents while the fax is set for Delayed Sending You can send receive and copy other documents even when the fax is set for sending at a preset time The fax can only register one preset sending operation at a time To send or copy other documents after setting the fax for Delayed Sending simply send or copy using any other sending procedure in this manual N...

Page 77: ... TX Press START COPY Wait a second for SET TIME to appear 4 Press CLEAR 5 Press START COPY Delayed Sending is cancelled FUNCTION SELECT MENU TEL REGISTRATION 1 sec SEND OPTIONS MEMORY TX START COPY DELAYED TX SET TIME 23 00 CLEAR SET TIME ERASING END START COPY DELAYED SENDING 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 65 ...

Page 78: ... Document Feeder ADF See Loading the document p 49 You can set the resolution and density See p 51 2 Dial the other party s fax number You can send to up to 31 destinations Simply enter the numbers one after the other press the desired One touch Speed Dialling button or press CODED DIAL followed by the two digit code with the numeric buttons You can enter only one number directly with the numeric ...

Page 79: ...nts in Ans Machine Mode 70 Receiving documents in memory 71 Printing documents in memory 72 Receiving while registering copying or printing 72 Network FAX TEL Switching Australia only 73 Setting the fax for Network Switch 73 Operation for Network Switch System 74 Network FAX TEL Switching New Zealand only 75 Setting the fax Network 75 Operation for Network Switch System 76 ...

Page 80: ...ars on the LCD 3 Press START COPY 4 When the fax rings pick up the handset 5 If you hear a person s voice start your conversation If the caller wants to send a document after talking to you press START COPY to receive the document or If you hear a slow beep or silence another fax is trying to send you a document Press START COPY You can also start receiving the document by pressing 25 on the exten...

Page 81: ...ress RECEIVE MODE until Fax Tel Mode appears on the LCD 3 Press START COPY When the fax receives a call it checks to see whether the call is from another fax machine or from a telephone If the INCOMING RING function is set to OFF the fax does not ring even if the optional handset or an extension phone is connected when it receives a call from another fax machine that is trying to send a document T...

Page 82: ...an answering machine all incoming calls are first directed to the answering machine If the call is from a person the caller can leave a message If the call is from a fax machine your fax receives the document automatically See p 15 for instructions on how to connect the answering machine to the fax 1 Make sure you have connected an answering machine to your fax See p 15 2 Press RECEIVE MODE until ...

Page 83: ...u ran out of recording paper Action Load paper into the paper tray then press STOP See Loading the paper p 7 Cause A paper jam has occurred Action Clear the jam then press STOP See Recording paper jams p 99 Cause The front cover is open Action Close the front cover The fax can store up to 15 A4 size pages based on the Canon FAX Standard Chart No 1 When the memory contains documents the LCD display...

Page 84: ...rmation making a copy or printing a report manually lift the handset If you hear a slow beep or nothing at all someone is trying to send a fax press STOP to cancel or Then press START COPY To cancel making a copy to receive a fax make sure that the document is removed from the Automatic Document Feeder ADF Then press START COPY If it is a phone call you can converse normally If you cancelled opera...

Page 85: ...is means that there is no switching delay at the caller s end Setting the fax for Network Switch Triple ring short short short for fax receivingThree short rings at regular intervals Any ring except triple ring depending on your switchboard for telephone conversation 1 Press FUNCTION Wait a second for TEL REGISTRATION appear 2 Use or to select RX SETTINGS Press START COPY 3 Use or to select NET SW...

Page 86: ...e trying to send a document Press START COPY to receive the document If you do not pick up the handset the fax continues to ring until the other party hangs up If an answering machine is connected it takes over the call When you hear the fax call ring pattern triple ring After the fax rings it receives the document automatically If you want to receive a document without ring First make sure the fa...

Page 87: ...erent ringing tone is sent out from the network so that the call is handled as a voice call This means that there is no switching delay at the caller s end Setting the fax Network 1 Press FUNCTION Wait a second for TEL REGISTRATION appear 2 Use or to select RX SETTINGS Press START COPY 3 Use or to select NET SWITCH Press START COPY 4 Use or to select ON Press START COPY FUNCTION SELECT MENU 1 sec ...

Page 88: ...machine trying to send a document Press START COPY to receive the document If you do not pick up the handset the fax continues to ring until the other party hangs up If an answering machine is connected it takes over the call When you hear the fax call ring pattern After the fax rings it receives the document automatically If you want to receive a document without ring First make sure the fax is i...

Page 89: ... 87 Activity management report 88 One touch Speed Dialling list 88 Coded Speed Dialling list 89 User s data list 90 Activity report Sending 90 Activity report Receiving 91 Multi activity report 91 Memory clear list 92 Restricting use of the fax 93 Locking the fax 93 Changing the access password 94 Cancelling the restriction setting 95 ...

Page 90: ...EGISTRATION menu Use the arrow buttons to scroll through the menus Press to display the SELECT MENU Press to go to the next menu Press to go to the previous menu Press when you wish to make a change to a setting Press to exit from the user menu settings Whenever you make a change to a setting press START COPY and confirm that DATA ENTRY OK displays on the LCD Unless this message displays the setti...

Page 91: ...he following settings TEL REGISTRATION START COPY 1 TOUCH DIAL CODED DIAL USER SETTINGS START COPY SET DATE SET TIME ENTER YOUR TEL USER NAME TTI OPTION SET DENSITY CONTROL OFFHOOK ALARM VOLUME CONTROL RX CALL LEVEL DIALING TONE TEL LINE TYPE PSTN PBX SET M KEY SETTING UK only REPORT SETTINGS START COPY TX REPORT RX REPORT ACTIVITY REPORT TX SETTINGS START COPY ECM TX MID PAUSE SET AUTO REDIAL USE...

Page 92: ...ontains the following settings RX SETTINGS START COPY ECM RX FAX TEL SWITCH INCOMING RING MAN AUTO SWITCH REMOTE RX MEMORY RX FAX PRINTER START COPY PAPER SIZE RX REDUCTION PRT DIRECTION SYSTEM SETTINGS START COPY UN LOCK PHONE AUTO TEST PRINT DATE FORMAT DISPLAY LANGUAGE TX START SPEED RX START SPEED SETTINGS AND ACTIVITY REPORTS 80 ...

Page 93: ...ing press START COPY and confirm that DATA ENTRY OK displays on the LCD Unless this message displays the setting has not been changed Example Changing INCOMING RING the number of rings before the fax answers 1 Press FUNCTION Wait a second for TEL REGISTRATION to appear 2 Use or to select RX SETTINGS 3 Press START COPY 4 Use or to select INCOMING RING 5 Press START COPY SELECT MENU TEL REGISTRATION...

Page 94: ... numeric buttons to enter a new ring count for example 3 9 Press START COPY 10 Press STOP to finish registration and return to standby mode ON DATA ENTRY OK RING COUNT 2 1 sec START COPY 3 DATA ENTRY OK START COPY STOP SETTINGS AND ACTIVITY REPORTS 82 ...

Page 95: ...E IMAGE Position the TTI inside the image area OUTSIDE IMAGE INSIDE IMAGE TTI MARKER Select the icon for the fax number FAX Sets the fax icon TEL Sets the telephone icon FAX TEL DENSITY CONTROL Set the density of the reproduction Set to DARKER for light originals and LIGHTER for dark originals STANDARD LIGHTER DARKER OFFHOOK ALARM Enable disable the off hook alarm The alarm alerts you that the tel...

Page 96: ...ange a setting pp 81 82 Name Description Settings TX REPORT Enable disable automatic printing of the transmission report PRINT ERROR ONLY prints only when a transmission error occurs OUTPUT YES sets the fax to print an activity report every time you send a document OUTPUT NO turns off the activity report feature OUTPUT YES OUTPUT NO PRINT ERROR ONLY TX CONFIRM REP When you set TX REPORT to OUTPUT ...

Page 97: ...IME Set the duration that the fax listens for a fax tone before starting to ring 8 seconds 0 to 30 F T RING TIME Set the length of time the fax will ring to alert you of an incoming call 22 seconds 10 to 300 F T SW ACTION Select the action taken after the F T RING TIME expires DISCONNECT RECEIVE INCOMING RING When the fax is set to Fax Only Mode or Fax Tel Mode and an extension phone is connected ...

Page 98: ...OCK PHONE Restricts sending with a password PASSWORD Allows you to set a four digit password to restrict access to the LOCK PHONE setting below LOCK PHONE Allows you to restrict sending ON OFF AUTO TEST PRINT Enable disable auto test printing whenever the BJ cartridge is replaced ON OFF DATE FORMAT Set the date format MM DD YY DD MM YY YY MM DD DISPLAY LANGUAGE Set the language of the LCD messages...

Page 99: ... have the fax print the report automatically or you can print it directly See REPORT SETTINGS p 84 on how and when reports are printed automatically The fax prints the Send report Receive report and Multi activity report automatically only You ll find a sample of each report below 1 Press FUNCTION 2 Press REPORT 3 Use or to display the type of report you want to print Press START COPY FUNCTION REP...

Page 100: ...nted out Transaction number The number of the page with an error 01 12 97 10 12 FAX 321 456 7777 CANON U S A P01 ACTIVITY REPORT START TIME CONNECTION TEL CONNECTION ID NO MODE PAGES RESULT 01 12 11 55 3 7390602 CANON HONGKONG 0017 TRANSMISSION 1 OK 00 31 11 57 312 228 5700 CANON INC 0016 TRANSMISSION 1 OK 00 47 12 45 0337582111 CANON TOKYO 0018 RECEPTION 1 OK 00 35 12 53 321 228 5700 CANON INC 00...

Page 101: ...Coded Speed Dialling numbers 01 12 97 10 12 FAX 321 456 7777 CANON U S A P01 CODED SPD LIST SD CONNECTION TEL CONNECTION ID 01 356 895 1111 DERIC MAY 02 001 813 5236 7456 CHARLIE PARISEK 03 516 484 1005 ABDUL HISHAM 04 3290 2644 TECHNO GRAPHICS ACTIVITY REPORTS 7 7 7 7 89 ...

Page 102: ... to print the first page of the documents Valid only for memory transmissions See TX CONFIRM REP in REPORT SETTINGS p 84 01 12 97 10 12 FAX 321 456 7777 CANON U S A P01 USER S DATA LIST USER SETTINGS USER TEL 321 456 7777 USER ID CANON USA TTI OPTION SET TTI POSITION OUTSIDE IMAGE TTI MARKER FAX DENSITY CONTROL STANDARD OFFHOOK ALARM ON VOLUME CONTROL PHONE VOL LEVEL VOL M CALLING VOLUME ALARM VOL...

Page 103: ... print activity reports TX REPORT or RX REPORT and then use Sequential broadcasting a Multi activity report will be printed instead of the activity report Sending See TX REPORT in REPORT SETTINGS p 84 01 12 97 10 12 FAX 321 456 7777 CANON U K P01 RX REPORT RECEPTION TX RX NO 0026 CONNECTION TEL 0337582111 CONNECTION ID CANON TOKYO START TIME 01 12 13 49 USAGE TIME 00 27 PAGES 1 RESULT OK 01 12 97 ...

Page 104: ...the fax is turned on again the fax will automatically print out a list of documents that were stored in the memory at the time of the power failure 01 12 97 10 12 FAX 321 456 7777 CANON U S A P01 MEMORY CLEAN REPORT TX RX NO MODE CONNECTION TEL PAGES SET TIME START TIME 0012 TRANSMISSION 312 228 5700 2 01 12 23 00 0013 RECEPTION 0337582111 2 01 12 12 37 SETTINGS AND ACTIVITY REPORTS 92 ...

Page 105: ...ppear 2 Use or to select SYSTEM SETTINGS Press START COPY 3 Press START COPY twice NEW appears in the display If OLD appears in the display a password has already been registered To change the password enter the current 4 digit password and press START COPY 4 Enter a four digit access password using the numeric buttons Press START COPY twice SELECT MENU TEL REGISTRATION FUNCTION 1 sec SYSTEM SETTI...

Page 106: ... 1 to 3 on p 93 OLD appears in the display 2 Enter the current four digit access password using the numeric buttons The password is not displayed as you enter it Press START COPY NEW appears on the display 3 Enter a new four digit access password using the numeric buttons Press START COPY 4 Press STOP PASSWORD OFF START COPY ON START COPY STOP OLD _ OLD NEW _ START COPY NEW _ 8888 START COPY STOP ...

Page 107: ...access password using the numeric buttons The password is not displayed as you enter it Press START COPY 5 Use or to select OFF Press START COPY 6 Press STOP UN LOCK PHONE PASSWORD START COPY LOCK PHONE PASSWORD _ START COPY PASSWORD START COPY OFF START COPY STOP RESTRICTING USE OF THE FAX 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 95 ...

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Page 109: ...the BJ cartridge print head 102 Replacing the BJ cartridge 103 Frequently Asked Questions 104 TRANSMITTING 104 RECEIVING 105 TELEPHONE 106 COPYING 107 PAPER LOADING PROBLEMS 107 GENERAL 107 Print quality problems 109 Error codes messages and solutions 110 In case of a power failure 113 During a power failure 113 Specifications 115 Appendix 117 Document sizes 117 What happens when Fax Tel Mode is s...

Page 110: ...ument 1 Hold down the fax with your left hand and gently pull the operation panel with your right hand Do not push the LCD display 2 While holding the operation panel open pull the sheet out from the top or bottom 3 Gently push the operation panel shut until it clicks 98 ...

Page 111: ...over 2 Remove the recording paper 3 Open the front cover 4 Pull the sheet out slowly from the top or bottom 5 Close the front cover 6 Load the paper see Loading the paper p 7 then replace the paper tray cover and press STOP PAPER JAMS 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 99 ...

Page 112: ...c solvent as it may damage the surface of the fax Cleaning the glass scanning window The glass scanning window can accumulate dirt with continued use resulting in spots on faxes and copies j To clean the glass scanning window 1 Disconnect the power cord 2 Open the front cover 3 Press down on the scanning window assembly and clean the glass window with a dry cotton swab 4 Close the front cover 100 ...

Page 113: ...ose the front cover Remove any ink mist or paper debris from the interior of the printer using a soft cloth Clean especially well around the platen area If the rollers become dirty you can clean them using a small soft brush Never use a solvent such as thinner or benzene to clean the printer area Do not remove the BJ cartridge or attempt to wipe the cartridge print head Platen Roller PERIODIC CARE...

Page 114: ...degradation in the print quality try cleaning the print head Cleaning the print head consumes a small amount of ink Cleaning too often significantly reduces the amount ink in the cartridge 1 Press FUNCTION Wait a second for TEL REGISTRATION to appear 2 Press CLEANING SELECT MENU TEL REGISTRATION FUNCTION 1 sec HEAD CLEANING CLEANING SOLUTIONS TO COMMON PROBLEMS 102 ...

Page 115: ...er of the fax 2 Raise the green cartridge release lever 3 Remove the cartridge Dispose of the BJ cartridge properly You may want to place it in a plastic bag to keep from spilling any residual ink 4 Insert a new cartridge See Installing the BJ cartridge steps 3 to 8 pp 11 13 PERIODIC CARE 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 103 ...

Page 116: ...e for the current document to finish sending Can you hear a dial tone when you press HOOK or when you lift the handset If you cannot hear a dial tone make sure the telephone line is connected properly See p 14 Print an activity report and check for an error code See pp 87 110 Are the images you send or copy spotted or dirty Is the document scanning glass clean If the scanning glass is dirty clean ...

Page 117: ...sage See p 110 Some fax units cannot send the CNG signal that tells your fax the incoming signal is from a fax In such cases you will have to receive the document manually Cannot receive a document manually Is an extension phone connected to your fax You cannot receive manually unless an extension phone is connected Is a document fed into the fax Remove the document You cannot receive when there i...

Page 118: ...should eliminate such problems However if the telephone lines are in poor condition you may have to try again How is the quality of the other party s fax Remember the sending fax usually determines document quality Be sure the other party s back of top cover and scanning glass are clean TELEPHONE Cannot dial Is the telephone line connected to the fax Be sure the telephone line is correctly connect...

Page 119: ... the paper p 7 Paper is loaded skewed Printing is skewed Make sure the paper is loaded properly in the paper tray the right side of the paper is aligned against the right side of the paper tray and the paper guide rests against the left side of the paper stack see Loading the paper p 7 GENERAL Sending and receiving documents too slow When sending is the document mode set to FINE or PHOTO Before se...

Page 120: ...e display Is the power plug firmly plugged in Check the plug and be sure it is firmly plugged into the socket Cannot solve the problem Disconnect the power Wait five seconds and reconnect the power again Check the other party s fax and be sure that it is compatible with your fax There are some compatibility problems between certain types of faxes Still cannot solve the problem Call for service SOL...

Page 121: ... head cleaning procedure again If output is still not satisfactory after cleaning the print head five consecutive times replace the BJ cartridge See p 103 If the following print quality problems occur in the entire printing area check for the most probable cause and remedy as listed below Print Results Most Probable Cause Remedy Smudged Paper type Try a different type See p 7 Blurred Paper type Tr...

Page 122: ...one rotary pulse setting on your fax is incorrect Set your fax to the setting that matches your telephone line See p 16 The receiving fax did not answer within 35 seconds Contact the other party and have them check their fax You can try to send the document send the document manually For an overseas manually For an overseas manually For an overseas call add pauses to the registered number See p 29...

Page 123: ...uments that are stored in memory Then start the operation again See p 72 The memory is full because you tried to send too many pages at once Divide the documents and send each part separately MULTI TRANS ON Sequential broadcasting is in progress with a pause between calls If you want the fax to continue do nothing If you want to stop sending wait until the fax starts to dial the number then press ...

Page 124: ...TOP See p 99 REDIALING The fax is waiting to redial the other party s number Either the line was busy or the other party did not answer when you tried to send the document Wait for the fax to redial If that doesn t work wait until the fax starts to dial the number then press STOP to cancel redialling Try to send the document again at a later time START AGAIN An error has occurred Start the procedu...

Page 125: ... as soon as the power is turned on or the power is restored This list informs you of the deleted memory files During a power failure The following restrictions apply to the function of the fax during a power failure or while the power is turned off A call can be received with the fax during a power failure However a call cannot be made since the numeric buttons One touch Speed Dialling and Coded S...

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Page 127: ...lectronic scanning by contact image sensor Recording method Bubble Jet printing Paper tray capacity Maximum 100 sheets 75 g m2 Maximum thickness of stacked paper 10 mm Paper type Plain cut sheet paper A4 Letter Legal Paper weight 64 to 90 g m2 Paper thickness 0 08 to 0 12 mm Image memory 21 A4 size pages when sending standard resolution 15 A4 size pages when receiving standard resolution Applicabl...

Page 128: ...rce 200 240 V 50 60 Hz Power consumption Standby Approx 8 W 20 C room temp Operation Approx 17 W maximum 30 W based on all black copy Operating environment Temperature 10 to 32 5 C Humidity 20 to 80 RH Dimensions 369 mm W 297 mm D 337 mm H including trays Weight Approx 5 5 kg Specifications subject to change without notice Specifications 116 ...

Page 129: ... size for the fax is shown below The 1 0 mm margin on either side of the sheet and the 2 0 mm margin on the top and bottom are not picked up by the scanner Note Document thickness Maximum 0 13 mm Minimum 0 08 mm 216 mm 210 mm 148 mm Up to a maximum of 32 minutes for sending each page or 1 m in length A4 1 0 mm 1 0 mm 2 0 mm 2 0 mm 208 mm 293 mm 117 ...

Page 130: ... to finish registration and return to the standby mode Type of call Tel charges begin for caller RING START TIME Factory setting 8 sec F T RING TIME Factory setting 22 sec Telephone Fax Sending document manually Fax Sending document automatically Fax answers without ringing Fax listens for FAX TONE For 8 sec FAX TONE detected FAX TONE is not detected Fax starts ringing If you do not pick up the te...

Page 131: ...Telecommunications Union Telecommunications Sector ITU TS a committee created to set international standards for telecommunications CNG Calling Tone This is a signal sent by fax machines to identify the call as an incoming document When the receiving fax detects this signal it automatically starts to receive the fax transmission The majority of fax machines in use today can send and detect CNG sig...

Page 132: ...ead MR and Modified Modified Read MMR H HOOK The button that engages and disengages the telephone line I Ink cartridge The special type of ink cartridge used with Canon Bubble Jet fax machines The ink cartridge for the fax includes the print head and ink Use the BX 3 cartridge only J Jack The telephone receptacles on your wall or in your fax used to connect the fax to the telephone line answering ...

Page 133: ...s a better match to traditional typeface designs Resolution values are represented by horizontal data and vertical data Rotary pulse A telephone dialling system where a dial is rotated to send pulses to the telephone switching system When you pulse dial you hear clicks When you touch tone dial the most common dialling system you hear tones Rotary pulse dialling requires certain setting adjustments...

Page 134: ... on line data services may require that you use tone dialling TTI Transmit Terminal ID See Sender ID U Unidirectional printing Printing in one direction only left to right This printing method on the fax provides a higher image quality but slower print speed See also Bi directional printing Glossary 122 ...

Page 135: ...s you send 32 registering 33 Dedicated fax line explanation 17 receiving documents over 18 setting fax for use over 18 Delayed sending 63 Deleting See Erasing Density changing 51 83 customising default 83 of copies 51 of documents you send 51 Dialling automatic 56 58 buttons See Numeric buttons 56 58 Coded Speed 56 58 Manual 57 numbers that are busy See Redialling One touch Speed 56 58 pauses when...

Page 136: ...ation 29 Photo setting 51 Power cord 6 requirements 6 Precautions vi Preparing Documents 50 Printer Bubble Jet cartridge and 9 cleaning 101 testing 13 Printing documents received in memory 72 list of customs settings 87 90 numbers registered for automatic dialling 87 88 89 reports 87 Pulse dialling setting 16 switching to tone dialling from 16 R Receiving answering machine and 70 automatically 17 ...

Page 137: ... setting 16 Specifications 115 Switching fax tel settings for 19 time 85 using 19 69 Symbols 30 T Telephone extension 15 extension jack 15 line jack 14 line setting for 16 Testing printer 13 Timer See Delayed sending Tone dialling setting 16 switching to temporarily 26 TTI 32 83 V Volume alarm 83 calling 83 control 83 keypad 83 phone 83 Index 125 ...

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