Canon FAX-L100 Basic Manual Download

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9-1

roubleshootin

Troubleshooting

Clearing Jams

NOTE

Do not force jammed document or paper out of the
machine. Contact your local authorized Canon
dealer or the Canon help line for assistance.

Document Jams

When a document jams in the machine,
the LCD displays <ORIGINAL DOC.
JAM> and <REMOVE ORIG. IN ADF>. A
jammed document can be pulled out from
the ADF or the document delivery slot.

Lift the document release lever.

If a multi-page document is loaded, remove
the entire document from the ADF.

Lift the paper stack cover and
pull it out completely.

NOTE

Make sure the back end of the cover does
not catch the front paper guide.

Summary of Contents for FAX-L100

Page 1: ...ling Print Media Sending Faxes Receiving Faxes Copying Printing L120 only Maintenance Troubleshooting Machine Settings Appendix Basic Guide Please read this guide before operating this equipment After you finish reading this guide store it in a safe place for future reference ...

Page 2: ......

Page 3: ... in the accompanying CD ROM To view the manuals in PDF format Adobe Reader Adobe Acrobat Reader is required If Adobe Reader Adobe Acrobat Reader is not installed on your system please download it from the Adobe Systems Incorporated website Considerable effort has been made to make sure that the manuals for the machine are free of inaccuracies and omissions However as we are constantly improving ou...

Page 4: ...e button One Touch Speed Dialing p 4 7 Specify a recipient with a three digit code Coded Speed Dialing p 4 15 Specify multiple recipients with a single button Group Dialing p 4 22 Look up registered recipients Directory Dialing Advanced Guide Redial when the line is busy Redialing Advanced Guide AAAAA BBBBB CCCCC ...

Page 5: ...ced Guide Send a fax at a specified time Timer Sending Advanced Guide Send a fax in response to the recipient s request Polling Sending Advanced Guide Receive faxes in memory without printing out Memory Reception Advanced Guide Reject faxes from unregistered telephone numbers Reception Restriction Advanced Guide ...

Page 6: ...iv What Can I Do with This Machine Fax Features continued Send a fax to be relayed to other fax machines Relay Initiation Advanced Guide ...

Page 7: ...hine Copy Features Select a scan mode depending on the quality of image to be scanned Image Quality p 6 3 Adjust the density level of scanned images Density p 6 4 Enlarge or reduce copied images Zoom Ratio p 6 5 ABC ABC ABC ABC A A ...

Page 8: ...ts vi How to Use This Guide x 1 Before Using the Machine 1 1 Machine Components 1 1 Operation Panel 1 3 LCD Standby Mode 1 5 Fax Mode 1 5 Copy Mode 1 5 Handset Optional 1 6 Maintaining the Handset 1 6 Toner Cartridge 1 7 Maintaining the Toner Cartridge 1 7 2 Document Handling 2 1 Document Requirements 2 1 Scanned Area 2 2 Loading Documents 2 3 ...

Page 9: ...ed Dialing 4 6 Registering One Touch Speed Dialing 4 7 Editing One Touch Speed Dialing 4 11 Deleting One Touch Speed Dialing 4 14 Registering Coded Speed Dialing 4 15 Editing Coded Speed Dialing 4 18 Deleting Coded Speed Dialing 4 21 Registering Group Dialing 4 22 Editing Group Dialing 4 24 Deleting Group Dialing 4 26 Using Speed Dialing 4 27 Using One Touch Speed Group Dialing 4 27 Using Coded Sp...

Page 10: ...ine 8 1 Exterior 8 1 Interior 8 2 Scanning Area 8 4 Replacing the Cartridge 8 6 Redistributing Toner 8 6 Replacing the Cartridge 8 8 Transporting the Machine 8 10 9 Troubleshooting 9 1 Clearing Jams 9 1 Document Jams 9 1 Paper Jams 9 3 Inside the Machine 9 3 Paper Feeder 9 6 LCD Messages 9 7 Error Codes 9 12 If a Power Failure Occurs 9 14 If You Cannot Solve a Problem 9 15 ...

Page 11: ...ine Settings 10 1 Machine Settings 10 1 Printing the Machine Status List 10 1 Accessing the Setting Menu 10 3 Setting Menu 10 5 11 Appendix 11 1 Specifications 11 1 General 11 1 Facsimile 11 2 Copier 11 4 Telephone 11 4 Printer 11 5 Index 11 6 ...

Page 12: ...d CAUTION Explains how to avoid actions that could injure you or damage your machine NOTE Explains operating restrictions and how to avoid minor difficulties In addition this guide uses distinctive notations to identify buttons and information in the LCD The buttons you press appear in square brackets Stop Reset Information in the LCD appears in angle brackets SET DOCUMENT The numbers that point t...

Page 13: ...xi What Can I Do with This Machine ...

Page 14: ...ocument release lever Releases jammed document G Document guides Set to the width of documents H Automatic document feeder ADF Feeds documents automatically into the machine for scanning I Document feeder tray Holds documents J Document feeder tray extension Extension for the document feeder tray K Document delivery tray Outputs scanned documents Part of paper stack cover L Document delivery tray ...

Page 15: ...radle for the handset P USB port L120 only Connect the USB cable Q Handset jack Connect the optional handset R External device jack Connect an external device if necessary S Line jack Connect the telephone cable T Handset cable retainer Hook the optional handset cable to retain the slack U Power socket Connect the power cord P N O U T R Q S ...

Page 16: ... button Adjusts the image quality for scanning documents G Directory button Displays and searches the list of recipients registered in the machine H Coded Dial button Enters recipients registered for coded speed dialing I Redial Pause button Redials the number last dialed or inserts pauses when entering a fax number J R button Enter when dialing an outside number through a switchboard K Hook butto...

Page 17: ...lls through the setting menu and registered recipients Q OK button Confirms an operation or registers information you enter R Clear button Clears an entry in the LCD S Stop Reset button Cancels machine operations and returns to the standby mode T Start button Starts scanning documents for sending or copying ...

Page 18: ... A Time B Image quality C Memory available D Message E Receive mode Copy Mode A Image quality B Zoom ratio C Quantity D Density E Paper size and type for non plain paper 1 6 0 0 S T D 1 0 0 S E T D O C F A X T E L A B C E D T E X T x 1 0 0 3 A 4 A B C E D ...

Page 19: ... the Canon help line NOTE For how to install the handset see Connect Telephone Cables and Install Handset in the Starter Guide Maintaining the Handset Do not leave the handset exposed to direct sunlight Do not install the handset in hot or humid conditions Do not spray aerosol polish on the handset as it may cause damage Use a damp cloth to wipe clean the handset Use a sharp object i e pen to sele...

Page 20: ...ks The magnet inside the cartridge may harm these items Avoid locations subject to high temperature high humidity or rapid changes in temperature Do not expose the cartridge to direct sunlight or bright light for more than five minutes Store the cartridge in its protective bag Do not open the bag until you are ready to install the cartridge in the machine Save the cartridge s protective bag in cas...

Page 21: ...drum surface is exposed to light or is damaged Always hold the cartridge by its handle to avoid touching the drum protective shutter Do not stand the toner cartridge on end and do not turn it upside down If toner becomes caked in the cartridge it may become impossible to free it even by shaking the cartridge CAUTION Do not place the toner cartridge in fire Toner powder is flammable ...

Page 22: ...aper Carbon paper or carbon backed paper Curled or rolled paper Coated paper Torn paper Onion skin or thin paper Documents with staples or paper clips attached Paper with fresh glue ink or correction fluid that is not completely dry Size W x L Quantity for 75 g m2 paper Weight Max 216 x 400 mm Min 148 x 105 mm Max 30 A4 or Letter size sheets Max 10 Legal size sheets or the stack height of 5 mm 64 ...

Page 23: ...nned Area Make sure your document s text and graphics fall within the shaded area in the following diagram Note that the margin widths listed are approximate and there may be slight variations in actual use 2 mm 2 mm 1 mm 1 mm ...

Page 24: ...ng Documents 1 Adjust the document guides to the width of the document 2 Fan the document stack and even the edges 3 Insert the document top edge first in the ADF with the printed side facing up The document is ready for scanning ...

Page 25: ...2 4 Document Handling ...

Page 26: ...A4 default make sure to set a correct paper size See Setting Paper Type and Size on p 3 8 For transparencies you can load only up to 100 sheets Paper Size Setting Size W L Weight Quantity LT Letter 216 279 mm 64 to 163 g m2 Max stack height 15 mm Approx 150 sheets of 75 g m2 paper LG Legal 216 356 mm A4 210 297 mm Paper Type Setting Paper Type Weight PLAIN Plain paper 64 to 90 g m2 PLAIN L 1 HEAVY...

Page 27: ...3 2 Print Media Printable Area The shaded area indicates the approximate printable area of A4 size paper 2 mm 5 mm 2 mm 2 mm ...

Page 28: ...not print well Highly textured paper Very smooth paper Shiny paper Make sure the paper is free from dust lint and oil stains Be sure to test paper before purchasing large quantities Store all paper wrapped and on a flat surface until ready for use Keep opened packs in their original packaging in a cool dry location Store paper at 18 C 24 C 40 60 relative humidity Use only the transparencies design...

Page 29: ...l coated paper or deeply embossed paper Envelopes with peel off sealing strips Envelopes with letters enclosed Make sure to set the correct envelope size in the printer driver See Chapter 2 Printing in the Software Guide 1 Place the stack of envelopes on a firm flat surface and press down firmly on the edges to make the folds crisp Press all the way around the envelopes to remove any curls and exp...

Page 30: ...aper stack cover and pull it out completely NOTE Make sure the back end of the cover does not catch the front paper guide 3 Pull out the paper guide rail 4 Insert the envelope stack up to 10 envelopes with the print side facing up ...

Page 31: ...3 6 Print Media 5 Adjust the side paper guides to the size of the stack 6 Push back the paper guide rail to the front edge of the stack 7 Pinch and slide the front paper guide to match the envelope size ...

Page 32: ...3 7 Print Media 8 Insert the paper stack cover NOTE Make sure the back end of the cover does not catch and lower the scanning platform ...

Page 33: ...ize of paper in the machine follow this procedure to change the paper type size setting 1 Press Menu 2 Use Up Down to select PAPER SOURCE SETUP then press OK 3 Use Left Right to select the paper type then press OK PLAIN Plain paper PLAIN L Light paper HEAVY Heavy paper HEAVY H Heavier paper TRANSPARENCY Transparencies 2 1 3 5 4 6 8 7 9 0 OK OK ...

Page 34: ...3 9 Print Media 4 Use Left Right to select the paper size then press OK LT Letter LG Legal not available for transparencies A4 A4 5 Press Stop Reset to return to standby mode 2 1 3 5 4 6 8 7 9 0 OK OK ...

Page 35: ...3 10 Print Media ...

Page 36: ...ocument top edge first in the ADF B with the printed side facing up For documents you can fax see Document Requirements on p 2 1 Press Image Quality Use Left Right to select resolution and image type and press OK Select from the following STD Standard FINE Fine S F Superfine H T Halftone and select resolution For details see Scan Settings on p 4 3 1 2 A B 2 1 3 5 4 6 8 7 9 0 OK ...

Page 37: ...o the wrong digit then press Clear Or hold Clear to delete the entire entry and try again What if You want to cancel sending See Chapter 1 Advanced Fax Features in the Advanced Guide The message MEM FULL TX CANCEL is displayed Press any key Wait until the machine sends the document in memory and try again 3 4 1 4 7 2 3 5 6 8 9 0 OK 0 1 2 3 X X X X X X X S U B T X S T A R T Ex 1 4 7 2 3 5 6 8 9 0 O...

Page 38: ...s to the default value if no operation is performed for one minute if you press Stop Reset or after the document is scanned Contrast 1 Press Menu 2 Use Up Down to select TX SETTING then press OK 3 Use Up Down to select 1 SCAN CONTRAST then press OK 4 Use Left Right to adjust scan contrast then press OK Right To send a darker image Left To send a lighter image 5 Press Stop Reset to return to standb...

Page 39: ...solution or half tone image type then press OK STD Standard for text only documents FINE Fine for fine print documents S F Superfine for very fine documents Will be displayed as S FINE on LCD H T For documents that contain half tone images such as photographs 2 1 3 5 4 6 8 7 9 0 OK OK ...

Page 40: ...s 3 If you selected H T use Left Right to select resolution then press OK STD Displayed as STD HT in standby mode FINE Displayed as F HT in standby mode S F Displayed as SF HT in standby mode 2 1 3 5 4 6 8 7 9 0 OK OK ...

Page 41: ...ed Dialing p 4 15 Specify a registered recipient using Coded Dial followed by a three digit code You can register up to 100 coded speed dialing codes Group Dialing p 4 22 Specify multiple recipients registered for one touch speed dialing and or coded speed dialing with a one touch speed dialing button You can register up to 50 recipients in each one touch speed dialing button Registering Recipient...

Page 42: ...OK 3 Use Up Down to select 1 1 TOUCH SPD DIAL then press OK 4 Press the one touch speed dialing button 01 to 15 for this recipient 5 Use the numeric buttons to enter the recipient s name up to 20 characters then press OK 2 1 3 5 4 6 8 7 9 0 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 OK OK N A M E C A N Y E S O K A Ex ...

Page 43: ... Advanced Guide Press Redial Pause to enter a pause See Entering Pauses on p 4 30 If no subaddress or password is required skip to step 9 2 1 3 5 4 6 8 7 9 0 Copy Stop Reset Start Clear Function Resolution ABC DEF JKL MNO TUV WXY GHI PRS S Y M B O L S Directory CodedDial Redial Pause R Hook Utility Status OK FAXPHONE L120 2 1 3 5 4 6 8 7 9 0 OK 0 1 2 3 X X X X X X X Y E S O K ޓ S U B Ex ...

Page 44: ...or the recipient If no subaddress is required skip to step 9 8 Press Down and use the numeric buttons to enter the password up to 20 digits for the subaddress If no password is required skip to step 9 9 Press OK 2 1 3 5 4 6 8 7 9 0 OK OK S U B 1 2 3 4 _ Y E S O K P W D Ex P W D 1 2 3 4 _ Y E S O K Ex ...

Page 45: ...es 10 Repeat the procedure as necessary from step 4 11 Press Stop Reset to return to standby mode 12 Use the supplied destination labels to label the registered one touch speed dialing buttons 2 1 3 5 4 6 8 7 9 0 OK OK ...

Page 46: ...own to select TEL REGISTRATION then press OK 3 Use Up Down to select 1 1 TOUCH SPD DIAL then press OK 4 Press the one touch speed dialing button 01 to 15 for the recipient you want to edit then press Clear 2 1 3 5 4 6 8 7 9 0 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 OK OK ...

Page 47: ... OK 6 Use Left Right Clear and the numeric buttons to change the recipient s name then press OK If no change is necessary press OK without making any change 7 Use Left Right Clear and the numeric buttons to change the recipient s number 2 1 3 5 4 6 8 7 9 0 OK OK ...

Page 48: ...ear and the numeric buttons to change or enter the subaddress then press OK 10 Use Left Right Clear and the numeric buttons to change or enter the password if required If no password is required skip to step 11 11 Press OK 12 Repeat the procedure as necessary from step 4 13 Press Stop Reset to return to standby mode 2 1 3 5 4 6 8 7 9 0 OK OK ...

Page 49: ...1 TOUCH SPD DIAL then press OK 4 Press the one touch speed dialing button 01 to 15 for the recipient you want to delete then press Clear 5 Use Left Right to select DELETE then press OK 6 Repeat the procedure as necessary from step 4 7 Press Stop Reset to return to standby mode 2 1 3 5 4 6 8 7 9 0 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 OK OK ...

Page 50: ...Press Menu 2 Use Up Down to select TEL REGISTRATION then press OK 3 Use Up Down to select 2 CODED DIAL then press OK 4 Use the numeric buttons to enter the three digit code 001 to 100 for this recipient 2 1 3 5 4 6 8 7 9 0 OK OK C O D E D D I A L 0 0 1 Ex ...

Page 51: ...er the recipient s number up to 50 digits Press R first if the machine is behind a switchboard See Chapter 1 Advanced Fax Features in the Advanced Guide Press Redial Pause to enter a pause See Entering Pauses on p 4 30 If no subaddress or password is required skip to step 9 2 1 3 5 4 6 8 7 9 0 OK OK 0 1 2 3 X X X X X X X Y E S O K ޓ S U B Ex ...

Page 52: ...kip to step 9 8 Press Down and use the numeric buttons to enter the password up to 20 digits for the subaddress If no password is required skip to step 9 9 Press OK 10 Repeat the procedure as necessary from step 4 11 Press Stop Reset to return to standby mode 2 1 3 5 4 6 8 7 9 0 OK OK S U B 1 2 3 4 _ Y E S O K P W D Ex P W D 1 2 3 4 _ Y E S O K Ex ...

Page 53: ... Down to select TEL REGISTRATION then press OK 3 Use Up Down to select 2 CODED DIAL then press OK 4 Use the numeric buttons to enter the three digit code 001 to 100 for the recipient you want to edit then press Clear 2 1 3 5 4 6 8 7 9 0 OK OK C O D E D D I A L 0 0 1 Ex ...

Page 54: ... OK 6 Use Left Right Clear and the numeric buttons to change the recipient s name then press OK If no change is necessary press OK without making any change 7 Use Left Right Clear and the numeric buttons to change the recipient s number 2 1 3 5 4 6 8 7 9 0 OK OK ...

Page 55: ...ear and the numeric buttons to change or enter the subaddress then press OK 10 Use Left Right Clear and the numeric buttons to change or enter the password if required If no password is required skip to step 11 11 Press OK 12 Repeat the procedure as necessary from step 4 13 Press Stop Reset to return to standby mode 2 1 3 5 4 6 8 7 9 0 OK OK ...

Page 56: ...ode 001 to 100 for the recipient you want to delete then press Clear 5 Use Left Right to select DELETE then press OK 6 Repeat the procedure as necessary from step 4 7 Press Stop Reset to return to standby mode 2 1 3 5 4 6 8 7 9 0 Copy Stop Reset Start Clear Function Resolution ABC DEF JKL MNO TUV WXY GHI PRS S Y M B O L S Directory CodedDial Redial Pause R Hook Utility Status OK FAXPHONE L120 2 1 ...

Page 57: ... 3 Use Up Down to select 3 GROUP DIAL then press OK 4 Press the one touch speed dialing button 01 to 15 for this group 5 Use the numeric buttons to enter the name for the group up to 20 characters then press OK 2 1 3 5 4 6 8 7 9 0 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 OK OK G R O U P N A M E G R 1 O K A Ex ...

Page 58: ...ipients not registered for one touch or coded speed dialing i e with the numeric buttons 7 Repeat the previous step as necessary to register all required recipients up to 50 for the group 8 Press Start to finish registering the group 9 Repeat the procedure as necessary from step 4 10 Press Stop Reset to return to standby mode 2 1 3 5 4 6 8 7 9 0 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 OK OK ...

Page 59: ...TRATION then press OK 3 Use Up Down to select 3 GROUP DIAL then press OK 4 Press the one touch speed dialing button 01 to 15 for the group you want to edit then press Clear 5 Use Left Right to select EDIT then press OK 2 1 3 5 4 6 8 7 9 0 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 OK OK ...

Page 60: ...lear to remove the displayed recipient from the group If no deletion is necessary press OK to proceed to the next recipient in the group 8 Repeat the previous step as necessary to remove all required recipients from the group 9 Press Start to finish changing the group 10 Repeat the procedure as necessary from step 4 11 Press Stop Reset to return to standby mode 2 1 3 5 4 6 8 7 9 0 OK OK ...

Page 61: ...GROUP DIAL then press OK 4 Press the one touch speed dialing button 01 to 15 for the group you want to delete then press Clear 5 Use Left Right to select DELETE then press OK 6 Repeat the procedure as necessary from step 4 7 Press Stop Reset to return to standby mode 2 1 3 5 4 6 8 7 9 0 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 OK OK ...

Page 62: ...orts and Lists in the Advanced Guide Using One Touch Speed Group Dialing 1 Load a document 2 Press the one touch speed dialing button 01 to 15 for the required recipient or group The machine scans the document automatically If you loaded the document after pressing a one touch speed dialing button press Start to start scanning Press Stop Reset then OK to cancel sending the fax 01 02 03 04 05 06 07...

Page 63: ... 3 Use the numeric buttons to enter the three digit coded speed dialing code 001 to 100 for the required recipient If you entered a wrong code press Clear and try again 4 Press Start Press Stop Reset then OK to cancel sending the fax 2 1 3 5 4 6 8 7 9 0 OK C O D E D D I A L 0 0 1 Ex ...

Page 64: ...ternal telephone to the machine see Connect Telephone Cables and Install Handset in the Starter Guide Sending Faxes Manually 1 Load a document 2 Pick up the handset or press Hook and dial the recipient s number You can dial from the operation panel or an external telephone If you made a mistake hang up the handset or press Hook again and start over 3 When you hear a fax tone press Start to start s...

Page 65: ...egister an overseas number or your machine is connected to a switchboard See Chapter 1 Advanced Fax Features in the Advanced Guide 1 Press Redial Pause to enter a pause in a fax number 2 Continue entering the rest of the fax number with the numeric buttons 2 1 3 5 4 6 8 7 9 0 OK ...

Page 66: ...ine for receiving faxes For advanced receiving features see Chapter 1 Advanced Fax Features in the Advanced Guide Enter the Setting Menu Enter the Receive Mode Setting Press Menu Use Up Down to select RX SETTING then press 5 1 2 2 1 3 5 4 6 8 7 9 0 OK 2 1 3 5 4 6 8 7 9 0 OK ...

Page 67: ...ave to manually receive faxes FAX ONLY Answers all calls as faxes and disconnects voice calls AnsMode Receives faxes automatically and records voice messages NOTE For AnsMode make sure an answering machine is connected to the machine Press Stop Reset What if You want to cancel receiving See Chapter 1 Advanced Fax Features in the Advanced Guide 3 4 2 1 3 5 4 6 8 7 9 0 OK 2 1 3 5 4 6 8 7 9 0 OK ...

Page 68: ... document guides A to the width of the document and insert the document face up in the ADF B For documents you can copy see Chapter 2 Document Handling Press Copy The copy mode automatically resets to the fax mode after one minute of inactivity or when you press Stop Reset 1 2 A B 2 1 3 5 4 6 8 7 9 0 OK ...

Page 69: ...ress Start What if You entered a wrong number Press Clear and enter a new number Did you know You can adjust image quality density and zoom ratio See Scan Settings on p 6 3 What if You want to cancel copying See Chapter 1 Advanced Fax Features in the Advanced Guide 3 4 1 4 7 2 3 5 6 8 9 0 OK T E X T x 1 0 0 3 A 4 Ex 1 4 7 2 3 5 6 8 9 0 OK ...

Page 70: ...tter suit the document to be scanned These settings are optional and not required if you are making a quick single copy Image Quality 1 Press Image Quality to select either TEXT or PHOTO TEXT For scanning text documents PHOTO For documents that contain fine text and photographs 2 1 3 5 4 6 8 7 9 0 OK ...

Page 71: ...6 4 Copying Density 1 Press Left Right to adjust scan density Right For a darker copy Left For a lighter copy 2 1 3 5 4 6 8 7 9 0 OK ...

Page 72: ...Zoom Ratio 1 Press Up Down to enlarge or reduce the copied image in 1 0 01 increments Up Enlarge up to 200 2 00 of the original size 1 00 Down Reduce down to 50 0 50 of the original size 1 00 2 1 3 5 4 6 8 7 9 0 OK ...

Page 73: ...6 6 Copying ...

Page 74: ...computer Make sure that the printer driver is installed For details on printer driver settings see the Software Guide in the User Software CD Start the Print Command Select the Printer From an open document on an application click File Print Select the printer icon for the machine Canon L120 1 2 ...

Page 75: ...ly Adjust Preferences Print the Document Click Preferences or Properties to open the dialog box After finished click OK Click Print or OK What if You want to cancel printing See Chapter 2 Printing in the Software Guide 3 4 ...

Page 76: ...owels or similar materials for cleaning they can stick to the components or generate static charges CAUTION Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the machine These can damage the machine components Exterior 1 Disconnect the power cord from the machine 2 Wipe the machine s exterior with a clean soft lint free cloth moistened with water or...

Page 77: ... Close the paper delivery tray extension A and then the paper delivery tray B itself CAUTION Do not close the paper delivery tray without folding the extension first 3 Open the cartridge cover by the notch A 4 Remove the cartridge NOTE Always hold the cartridge by its handle To avoid exposing the cartridge to light place it in its protective bag or wrap it in a thick cloth A B A ...

Page 78: ...e machine If loose toner comes into contact with your skin or clothing wash with cold water Warm water will set the toner 6 Hold the cartridge by its handle The arrow A on the cartridge should be facing away from you and pointing down 7 Insert the cartridge into the machine as far as it will go Align the guide A on the left side of the cartridge with the groove inside the machine 8 Close the cartr...

Page 79: ...ep the scanning area clean to avoid dirty copies or faxes to be sent 1 Disconnect the power cord from the machine 2 Lift the paper stack cover and pull it out completely NOTE Make sure the back end of the cover does not catch the front paper guide 3 Lower the scanning platform A in the document delivery slot A ...

Page 80: ...clean soft lint free cloth moistened with water 5 After the scanning area becomes dry lift the scanning platform back into place 6 Insert the paper stack cover NOTE Make sure the back end of the cover does not catch and lower the scanning platform 7 Reconnect the power cord A B ...

Page 81: ...ace the cartridge with a new one available from your local authorized Canon dealer Redistributing Toner 1 Close the paper delivery tray extension A and then the paper delivery tray B itself CAUTION Do not close the paper delivery tray without folding the extension first 2 Open the cartridge cover by the notch A 3 Remove the cartridge A B A ...

Page 82: ...e The arrow A on the cartridge should be facing away from you and pointing down 6 Insert the cartridge into the machine as far as it will go Align the guide A on the left side of the cartridge with the groove inside the machine 7 Close the cartridge cover NOTE Be careful not to get your fingers caught 8 Open the paper delivery tray and the extension A A ...

Page 83: ... the paper delivery tray extension A and then the paper delivery tray B itself CAUTION Do not close the paper delivery tray without folding the extension first 2 Open the cartridge cover by the notch A 3 Remove the old cartridge NOTE Always hold the cartridge by its handle 4 Remove the new cartridge from the protective material A B A ...

Page 84: ...Hold the cartridge by its handle The arrow A on the cartridge should be facing away from you and pointing down 8 Insert the cartridge into the machine as far as it will go Align the guide A on the left side of the cartridge with the groove inside the machine 9 Close the cartridge cover NOTE Be careful not to get your fingers caught 10 Open the paper delivery tray and the extension A A ...

Page 85: ...r delivery tray extension A and then the paper delivery tray B itself CAUTION Do not close the paper delivery tray without folding the extension first 3 Open the cartridge cover by the notch A 4 Remove the cartridge NOTE Always hold the cartridge by its handle To avoid exposing the cartridge to light place it in its protective bag or wrap it in a thick cloth 5 Close the cartridge cover NOTE Be car...

Page 86: ...then close the document feeder tray B 7 Fold the document delivery tray extension A and then push the document delivery tray B into the machine CAUTION Do not open or close the document delivery tray extension without extending the document delivery tray first B A A B ...

Page 87: ...8 12 Maintenance ...

Page 88: ...n a document jams in the machine the LCD displays ORIGINAL DOC JAM and REMOVE ORIG IN ADF A jammed document can be pulled out from the ADF or the document delivery slot 1 Lift the document release lever If a multi page document is loaded remove the entire document from the ADF 2 Lift the paper stack cover and pull it out completely NOTE Make sure the back end of the cover does not catch the front ...

Page 89: ...atform A in the document delivery slot 4 Carefully pull out the jammed document 5 Lift the scanning platform back into place 6 Insert the paper stack cover NOTE Make sure the back end of the cover does not catch and lower the scanning platform A ...

Page 90: ...necessary Check the following if you experience repeated paper jams Fan and tap the paper stack on a flat surface before loading it in the machine Check that the paper you are using meets the requirements for use See Print Media on p 3 1 Make sure you have removed any scraps of paper from inside the machine Inside the Machine 1 Close the paper delivery tray extension A and then the paper delivery ...

Page 91: ...to light place it in its protective bag or wrap it in a thick cloth 4 Gently pull jammed paper out of the machine CAUTION Do not touch the fixing assembly A as it becomes very hot during use Do not touch the pins B or the transfer roller C as this can damage the machine If you tear the paper remove any torn pieces to avoid further jams If loose toner comes into contact with your skin or clothing w...

Page 92: ...ay from you and pointing down 6 Insert the cartridge into the machine as far as it will go Align the guide A on the left side of the cartridge with the groove inside the machine 7 Close the cartridge cover NOTE Be careful not to get your fingers caught 8 Open the paper delivery tray and the extension A A ...

Page 93: ...k cover and pull it out completely NOTE Make sure the back end of the cover does not catch the front paper guide 2 Carefully pull jammed paper from inside the slot NOTE If you tear the paper remove any torn pieces to avoid further jams 3 Insert the paper stack cover NOTE Make sure the back end of the cover does not catch and lower the scanning platform ...

Page 94: ... if thier machine is set correctly for the required function COMM ERROR xxxx Communication is disconnected Resend the fax or ask the other party to send their fax again DESTINATION SET BY MANUAL UP TO 16 Maximum number of recipients 16 were manually entered for broadcasting or polling Resend the document to other recipients if necessary DRAM LOST The data in memory was lost when the machine was tu...

Page 95: ...mber is correct or the telephone cable is properly connected MEM FULL RX CANCEL Reception cannot be completed due to insufficient memory Print out or delete documents in memory and ask the other party to send the fax again MEM FULL TX CANCEL Transmission is canceled due to insufficient memory No operation is performed for one minute after the memory becomes near full Wait for the machine to send d...

Page 96: ...ton or code Register recipients for speed dialing Press Redial Pause only after dialing had been made previously ORIGINAL DOC JAM REMOVE ORIG IN ADF There is a document jam Clear the document jam PAPER EMPTY LOAD PAPER paper size Paper has run out or there was a jam in the paper feeder Load paper or clear the paper jam and press Stop Reset PAPER JAM OPEN CARTRIDGE COVER There is a paper jam Clear ...

Page 97: ...D ERROR The remote machine does not have a subaddress and or password set up Ask the other party to set a subaddress and or password in their machine SYSTEM ERROR Exxx A system error has occurred xxx will be a three digit code that indicates a particular type of error Unplug the machine Wait for at least five seconds and reconnect the power cord If the message persists contact your local authorize...

Page 98: ...R Toner has run out Install a new cartridge WRONG NUMBER SET An invalid number was entered in the date and time setting Enter a correct date or time WRONG PASSWORD A wrong password was entered Enter the correct password Message Description Action ...

Page 99: ...r codes Error Code Description Action 0001 The sender may not be using a G3 fax machine Make sure the sender s machine is compatible with your machine 0070 Reception was manually canceled on the machine Ask the sender to resend the document if necessary 0071 The machine s memory is full Print send or delete any documents stored in memory SESION FUNCTION NO DESTINATION STATION DATE TIME PAGE DURATI...

Page 100: ...ecipient s machine has run out of paper Ask the recipient to make sure that paper is loaded in their machine 00A0 Transmission was manually canceled on the machine Resend the document if necessary 00A1 There is a document jam Clear the document jam 00FF All redialing attempts have failed Check if the recipient s number is correct or the telephone cable is properly connected and try again Error Cod...

Page 101: ... the machine You cannot send receive or copy documents If power is suddenly lost due to a power failure or accidental unplugging the machine may lose received documents stored in memory If this happens the LCD displays DRAM LOST when power is restored and automatically prints a Lost Report unless the cartridge is empty or there is no paper in the machine that lists the documents received in the la...

Page 102: ...ct name FAX L120 L100 L95 Serial number On the label located at the back of the machine Place of purchase Nature of problem Steps you have taken to solve the problem and the results CAUTION If the machine makes strange noises emits smoke or odd odor unplug it immediately and contact your local authorized Canon dealer or the Canon help line Do not attempt to disassemble or repair the machine yourse...

Page 103: ...9 16 Troubleshooting ...

Page 104: ...e machine settings from the Setting Menu to customize the way the machine works To see the list of current settings print out the Machine Status List Printing the Machine Status List 1 Press Status 2 Use Up Down to select PRINT REPORT then press OK 2 1 3 5 4 6 8 7 9 0 OK OK ...

Page 105: ...10 2 Machine Settings 3 Use Up Down to select MACHINE STATUS then press OK 2 1 3 5 4 6 8 7 9 0 OK OK ...

Page 106: ...g the Setting Menu 1 Press Menu 2 Use Up Down to select the required menu then press OK MACHINE SETTING PAPER SOURCE SETUP TEL REGISTRATION TX SETTING RX SETTING COMM SETTING REPORTING SETTING USER SETTING 2 1 3 5 4 6 8 7 9 0 OK OK ...

Page 107: ...ttings 3 Use Up Down to select the required setting item then press OK 4 To register the settings or go to subsetting items press OK 5 When finished press Stop Reset to return to standby mode 2 1 3 5 4 6 8 7 9 0 OK OK ...

Page 108: ...tarter Guide 4 BUZZER VOLUME Sets volumes for machine beeps in four levels CALLING Sets the calling volume KEY Sets the keypad volume ALARM Sets the alarm volume LINE VOL Sets the line monitor volume 5 DAYLIGHT SAVING Sets whether to follow the daylight saving time 6 COUNTRY Sets the country name See Connect Power Cord and Select Language and Country in the Starter Guide PAPER SOURCE SETUP Setting...

Page 109: ...ing See Registering Coded Speed Dialing on p 4 15 3 GROUP DIAL Registers multiple recipients for group dialing See Registering Group Dialing on p 4 22 TX SETTING Setting Item Description 1 SCAN CONTRAST Sets scan contrast See Contrast on p 4 3 2 IMAGE QUALITY Sets default image quality See Image Quality on p 4 4 3 HEADER Sets whether to show header on each page sent 4 AUTO REDIAL Sets the number o...

Page 110: ...cates the image 4 RX PRINT Sets whether to store all received pages in memory before printing them out or print each page as it is received MEMORY RX Print after all the pages of the document are received PRINT RX Print each page as it is received 5 RX MODE Sets the fax receive mode See Chapter 1 Advanced Fax Features in the Advanced Guide 6 FOOTER Sets whether to insert footer on received faxes t...

Page 111: ...e Chapter 1 Advanced Fax Features in the Advanced Guide REPORTING SETTING Setting Item Description 1 ACTIVITY REPORT Sets whether to print an activity report automatically See Chapter 3 Reports and Lists in the Advanced Guide 2 TX RESULT REPORT Sets whether to print a TX transmission result report automatically See Chapter 3 Reports and Lists in the Advanced Guide 3 RX RESULT REPORT Sets whether t...

Page 112: ...TTING Setting Item Description 1 DATE TIME Sets the machine time and date See Register Sender Information in the Starter Guide 2 USER FAX NO Sets the machine s fax number See Register Sender Information in the Starter Guide 3 USER NAME Sets the user name See Register Sender Information in the Starter Guide ...

Page 113: ...10 10 Machine Settings ...

Page 114: ... Trays open 400 mm W x 580 mm D x 326 mm H Trays folded 400 mm W x 386 mm D x 221 mm H Installation Space 484 mm W x 580 mm D x 326 mm H including optional handset Environmental Conditions Temperature 15 C 30 C Humidity 10 80 RH Display Languages English German French Spanish Italian Swedish Norwegian Dutch Finnish Danish Portuguese Czech Slovene Hungarian Russian ADF Capacity p 2 1 Printable Area...

Page 115: ...mpression Schemes MH MR MMR Modem Speed 33600 31200 28800 26400 24000 21600 19200 16800 14400 12000 9600 7200 4800 2400 bps Automatic fallback Transmission Speed Approx 3 seconds page 2 at 33 6 Kbps ECM MMR transmitting from memory Transmission Reception Memory Approx 340 pages 2 L120 L100 256 pages 2 L95 ...

Page 116: ...ialing with numeric buttons Automatic redialing Manual redialing Pause button Redial button R button Networking Sequential broadcasting max 131 destinations Automatic reception Automatic Fax Tel switchover Timer sending Polling transmission Polling reception Remote reception by telephone default ID 25 Non ring reception ECM deactivation Network switch 3 Activity report after every 60 transactions ...

Page 117: ...600 dpi Enlargement Reduction 0 50 50 to 2 00 200 in 0 01 1 increments First Copy Time Approx 23 seconds Copy Speed Approx 12 pages minute A4 size No of Copies Max 99 copies Telephone Connection Optional handset 3 External telephone answering machine CNG detecting signal data modem ...

Page 118: ...is feature is available for certain countries only NOTE Specifications are subject to change without notice Printer Printing Method Electrophoto Method on demand fixing Paper Handling Automatic feed Paper Size and Weight p 3 1 Print Speed See Copy Speed on p 11 4 Print Width 206 mm Resolution 600 x 600 dpi Number of Tones 256 Printing Cartridge p 1 7 Toner Saver Approx 30 reduction in toner consum...

Page 119: ...18 Registering 4 15 Using 4 28 COMM SETTING 10 8 Components 1 1 Contrast 4 3 Copy button 1 3 Copying 6 1 D Density 6 4 Directory button 1 3 Document Guides 2 3 Jams 9 1 Loading 2 3 Requirements 2 1 Scanned area 2 2 Document delivery tray 1 1 Document delivery tray extension 1 1 Document feeder tray 1 1 Document feeder tray extension 1 1 Document guides 1 1 Document release lever 1 1 E Envelope Loa...

Page 120: ... L LCD 1 3 1 5 Messages 9 7 Left Right button 1 4 Legal 3 1 Letter 3 1 Line jack 1 2 Loading Document 2 3 Envelope 3 4 Paper 3 4 M MACHINE SETTING 10 5 Machine settings 10 1 Machine Status List 10 1 Maintenance 8 1 Manual Sending 4 29 Menu Accessing 10 3 Button 10 3 Menu button 1 3 N Notch 1 1 Numeric buttons 1 3 O OK button 1 4 One touch speed dialing 4 6 Deleting 4 14 Editing 4 11 Registering 4 ...

Page 121: ...ing speed dialing 4 6 REMOVE ORIG IN ADF message 9 1 Replacing the cartridge 8 8 REPORTING SETTING 10 8 RX SETTING 10 7 S Scan settings Copy 6 3 Fax 4 3 Scanned area 2 2 Sending faxes 4 1 Setting menu 10 5 Setting paper type and size 3 8 Specifications 11 1 Copier 11 4 Facsimile 11 2 General 11 1 Printer 11 5 Telephone 11 4 Speed dialing 4 6 Standby mode 1 5 Copy 1 5 Fax 1 5 Start button 1 4 Statu...

Page 122: ...11 9 Appendix U Up Down button 1 4 USB port 1 2 USER SETTING 10 9 Using Speed Dialing 4 27 Z Zoom ratio 6 5 ...

Page 123: ...11 10 Appendix ...

Page 124: ...te Surrey RH2 8BF United Kingdom Canon Middle East FZ LLC Dubai Internet City P O Box 500 007 Dubai U A E Tel 971 4 391 5050 Fax 971 4 391 6715 Email info canon me com Canon South Africa P O Box 1782 HALFWAY HOUSE 1685 SOUTH AFRICA General Phone number 27 11 265 4900 General Fax number 27 11 265 4954 Nyherji HF Skaftahlid 24 105 REYKJAVIK Iceland Telephone 354 569 7700 CANON INC 2005 ...

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