Warranty
Canberra’s product warranty covers hardware and software shipped to customers within the United States. For
hardware and software shipped outside the United States, a similar warranty is provided by Canberra’s local
representative.
DOMESTIC WARRANTY
Canberra (we, us, our) warrants to the customer (you, your) that equipment manufactured by us shall be free from
defects in materials and workmanship under normal use for a period of one (1) year from the date of shipment.
We warrant proper operation of our software only when used with software and hardware supplied by us and
warrant that our software media shall be free from defects for a period of 90 days from the date of shipment.
If defects are discovered within 90 days of receipt of an order, we will pay for shipping costs incurred in connection
with the return of the equipment. If defects are discovered after the first 90 days, all shipping, insurance and other
costs shall be borne by you.
LIMITATIONS
EXCEPT AS SET FORTH HEREIN, NO OTHER WARRANTIES, WHETHER STATUTORY, WRITTEN, ORAL,
EXPRESSED, IMPLIED (INCLUDING WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE) OR OTHERWISE, SHALL APPLY. IN NO EVENT SHALL
CANBERRA HAVE ANY LIABILITY FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL LOSSES OR
DAMAGES OF ANY NATURE WHATSOEVER, WHETHER AS A RESULT OF BREACH OF CONTRACT, TORT
LIABILITY (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE.
EXCLUSIONS
Our warranty does not cover damage to equipment which has been altered or modified without our written
permission or damage which has been caused by abuse, misuse, accident or unusual physical or electrical stress,
as determined by our Service Personnel.
We are under no obligation to provide warranty service if adjustment or repair is required because of damage
caused by other than ordinary use or if the equipment is serviced or repaired, or if an attempt is made to service or
repair the equipment, by other than our personnel without our prior approval.
Our warranty does not cover detector damage due to neutrons or heavy charged particles. Failure of beryllium,
carbon composite, or polymer windows or of windowless detectors caused by physical or chemical damage from
the environment is not covered by warranty.
We are not responsible for damage sustained in transit. You should examine shipments upon receipt for evidence
of damage caused in transit. If damage is found, notify us and the carrier immediately. Keep all packages,
materials and documents, including the freight bill, invoice and packing list.
Software License
When purchasing our software, you have purchased a license to use the software, not the software itself. Because title
to the software remains with us, you may not sell, distribute or otherwise transfer the software. This license allows you to
use the software on only one computer at a time. You must get our written permission for any exception to this limited
license.
BACKUP COPIES
Our software is protected by United States Copyright Law and by International Copyright Treaties. You have our
express permission to make one archival copy of the software for backup protection. You may not copy our
software or any part of it for any other purpose.
Revised 01/00
