Cadillac 2010 SRX, Owner'S Manual

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12-8 Customer Information
Services Specific to Canadian
Purchased Vehicles
. Fuel delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Routing Service: Limit of
six requests per year.
. Trip Interruption Benefits and
Assistance:
Pre-authorization,
original detailed receipts, and a
copy of the repair orders are
required. Once authorization has
been received, the Roadside
Assistance advisor will help you
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give you
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Roadside Service
In the United States or Canada, call
1-800-882-1112 .
Text Telephone (TTY), U.S. only,
call
1-888-889-2438 .
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
. Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
.
Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem