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By  using  the  back  office  software  By  the  Glass® 

W

ine 

M

onitor  "

d

esktop 

e

dition",  you can 

conveniently  manage  system  settings  such  as  prices  and 

dispensing amounts

  from a  PC  or 

laptop  which  is  connected  to  the  same  network  (LAN/

s

ubnet)  and  download as  well  as 

export  detailed  sales  information  from  the  dispensing  system.  In  conjunction with  the  LCD 

price  field  display  option,  use  the  back  office  software  to  program  the wine  names which 

are shown on the displays.

20.1 

Installation

Install the back office software 

or

 app By the Glass® 

W

ine 

M

onitor on a PC 

(Windows 7 or higher) 

via

 the link which was provided by your dealer.

For  the  installation  of  the  app  under  Windows  10  or  higher,  please  confirm  the  reference 

"Your  PC  is  being  protected  by  Windows"

  that  you  trust  the  source:  Therefore,  select 

"further information"

 and then 

"install anyway".

Special notes for older versions of Windows and administrators

The Microsoft SQLite database application underlying reporting (card credits and sales 

information) is preinstalled on your PC as of Windows version 10. For older versions of Windows, 

you may be asked if necessary, to confirm the installation.
For  PCs  that  are  used  in  a  network  or  by  different  users,  please  note  that  the  installation 

must  be carried out as described on the hard disk (C:/Programs ...), as well as the storage of the 

configuration file  (under  C:/User/AppData/Local...)  and  the  storage  of  the  Microsoft 

SQLite  database underlying  reporting,  by  the  user  who  is  going  to  operate  the  system.  The 

unit  is  automatically  installed  during  installation.  The  compliance  with  the  user-bound 

storage  of  the  configuration  and data files is important if the installation is performed by an 

administrator.

After 

successful  installation,  the  application  starts  automatically.  If 

that

  is not 

the case, start the application via the shortcut on the desktop.

Select a language and enter the 8-digit 

access code ("token")

, consisting of numbers and letters 

which was provided by your dealer.

In the next window, check the details of your subscription, currency and currency format as well 

as 

of 

your dispensing systems.

Image

 10 – By the Glass® Wine Monitor "De

s

ktop Edition" 

i

nstallation

 

men

u

Confirm the information with "

c

onfirm", or contact your dealer in case of false information. Select 

"

b

ack" or close the application to continue the activation as soon as your dealer has corrected the 

information.
After the confirmation, assign a first user name and password to protect your application and log 

in (see also section 20.5 - 

u

ser 

a

dministration).

15

20.

The

 

b

ack

 

o

ffice

 

s

oftware By the Glass® 

W

ine 

M

onitor 

"

d

e

s

ktop 

e

dition"

Summary of Contents for Standard

Page 1: ...The World s Best Wine Entertainment By the Glass Standard User Manual Wine Serving and Preservation System with Wine by the Card VS 5 0 ...

Page 2: ...nd Regulating the Temperature 10 15 Connecting the Wine Bottles 22 Cleaning the Surfaces 21 23 Cleaning the Taps and Lines 21 24 Manual Defrost 22 25 Maintenance and Trouble Shooting 22 TABLE OF CONTENTS 2 BY THE GLASS WINE BY THE CARD CARE AND MAINTENANCE 16 The customer card management system Wine by the Card 12 17 Bottle Change Registration of newly connected bottles 13 18 Calibration of the di...

Page 3: ...the foils used may result in injury and even suffocation The By the Glass Wine Dispenser meets the requirements of the following EU directives 98 37 EC Machinery Directive 73 23 EEC Low Voltage Directive 89 336 EEC Directive on Electromagnetic Compatibility The By the Glass Wine Dispenser serves for cooling storing and for dispensing doses of wine Warning Repairs can only be performed by an expert...

Page 4: ...e for the purpose of fitting in furniture are to be discussed with By The Glass International B V and are only permissible when sufficient ventilation can be ensured by appropriate measures Otherwise performance degradation can be the result and even damage to the cooling unit Warning The machine is to be transported and stored only standing upright Never lay the unit on its side and do not tip it...

Page 5: ...pplications E938 The e number certifies the gases as approved food additive in the EU Gases for food use are sold by suppliers under brand names such as Biogon N Linde or Aligal 1 Air Liquide Warning Said gases are non toxic and non flammable but they can displace breathing air in very small poorly ventilated areas and the containers are under high pressure which means that for the handling and in...

Page 6: ... need a pressure regulator to reduce the inlet pressure of the gas cylinder which can be depending on the filling pressure and degree of filling up to 250 bar The pressure has to be reduced to the desired stable operation pressure of 0 25 to max 0 4 bar The By the Glass Wine dispenser Standard comes with a high quality pressure regulator The following information relates to the model supplied at t...

Page 7: ...e connections on the high pressure regulator 8 and the cylinder 9 are audibly proof Now set the transition pressure 2 with the adjustment screw 5 Upon delivery the valve is closed and the display shows 0 Turn the Allen screw under the cover in clockwise direction until the indicator 2 shows 1 to max 1 5 bar If the pressure exceeds 1 5 bar turn the screw backwards For the indicator to drop you must...

Page 8: ...rnal lines When setting up the system choose the optimal flow rate if necessary by testing with different operating pressures and don t change it anymore because a subsequent pressure change would require the reprogramming of all the dispensation volumes see Para 11 Usually at the installation of your system the technician will preset the operating pressure and calibrate the respective dispensing ...

Page 9: ...with pins and loops is used Your By the Glass Wine Dispenser has two temperature zones which can be used variably according to varying ratios of red and white wines in the climatized bottle compartments Insert the plexiglass divider before placing bottles in the desired positions For this introduce the divider inclined from below in the appropriate guide rails or loops on the housing ceiling and a...

Page 10: ... 3 seconds until the programming menu appears Release the buttons and hold down the SET and buttons simultaneously for another 7 seconds The hidden menu for expert settings appears Release the buttons and scroll using and through the menu to the position US for the programmable temperature maximum or LS for the programmable minimum Select the entry by pressing SET and change the corresponding valu...

Page 11: ...tly forward towards you 2 Pull the rubber stopper down to the end of the thicker part of the hose At the initial set up the supplied rubber stoppers must first be plugged onto the hoses 3 Stick the hose end into the bottle and press the bottle firmly onto the stopper to close the bottle tightly 4 Keep holding the upper thicker hose end and slide the bottle with the stopper upwards on the tube unti...

Page 12: ...al conditions and technical requirements apply to the alternative use of possible existing customer or room cards of the same standard in connection with our card systems For the management of the customer card system you receive a set of service and management cards You can create additional service and management cards at any time using the back office software By the Glass Wine Monitor desktop ...

Page 13: ...e change Registration of newly connected bottles Insert the service card into the card reader Select the feature bottle change Choose the bottle position you have restocked Confirm the content 750ml with Ok if you have connected a full 0 75l bottle The system confirms the successful bottle change Select other bottle positions which you have changed or leave the menu with If you have connected a bo...

Page 14: ...lable at the tap Practical tip Since wine usually flows a little slower than the water used for calibration the device would deliver a little less wine at the relevant position at the same time To meet that fact you can enter 4 5ml less on the touch display than you measured balanced If necessary check the correct calibration with wine and a customer card for any dispensing amount In general Lower...

Page 15: ...sers please note that the installation must be carried out as described on the hard disk C Programs as well as the storage of the configuration file under C User AppData Local and the storage of the Microsoft SQLite database underlying reporting by the user who is going to operate the system The unit is automatically installed during installation The compliance with the user bound storage of the c...

Page 16: ...it technology If your PC did not automatically unzip the contents of the file folder first copy all files and folders from the current Microsoft Explorer window and save them in a new folder on your hard drive Run the appropriate Installer file from there to install the driver If the installation is successful you will find your card reader in the drop down menu under card reader 3 Select it and t...

Page 17: ...me 1 2 Wine names on the LCD displays above each bottle position maximum 16 characters per line a z A Z 0 9 no special characters Image LCD display 17 20 3 1 Connect a dispensing system Insert the service card into the dispensing system and select the i nfo menu on the touch display Select the dispensing system in the Wine Monitor and then connect new dispensing system Enter the IP address which i...

Page 18: ...tem settings do not take effect until the dispensing system is restarted which automatically happens when you click on save changes 20 4 By the Glass Wine Monitor Reporting By the Glass Wine Monitor desktop edition offers you extensive reporting possibilities and thus control over the credit balance booked on customer cards the wines and dispensing amounts that your customers receive from the disp...

Page 19: ...functions of Wine Monitor including user management while service user profiles only have access to Charger to charge the cards At the bottom left corner of the program window you will find the respective user which is logged in A default setting an automatic logout auto lock of the user is set after 30 minutes 1800 seconds of inactivity By clicking on the username you can log out manually change ...

Page 20: ... lines ensures long life and flawless and hygienic operation of your By the Glass Wine Dispenser This requires a few easily performed steps The short taps are the wine carrying part which comes into contact with air It is here where wine and its sediments can leave dried stains which can lead to clogging In addition during the warm season droplets in this area can attract flies For this reason wip...

Page 21: ...h their technical field service However sometimes you will find that you can solve a problem easily by yourself In the table below we have listed a number of possible troubles that can usually be solved in an easy way We also listed the simple steps how to remedy these situations Your By the Glass Wine Dispenser is equipped with an automatic defrost system The resulting condensation water flows ou...

Page 22: ...icient Check if the ventilation slots on the side or the back of the appliance are not blocked Are the ventilation slots possibly clogged with dust Clean it with a vacuum cleaner Are the doors properly closed Have they been opened frequently Are the ventilation slots on the side and back covered Is the ambient temperature very high There is condensation in or under the device Is the condensation h...

Page 23: ... the dispensing system and re connect it Is every single IP possibly occupied in the network The card system doesn t display an IP address in the i nfo menu Display check cable A card cannot be charged No response of the card reader or error message Card not active I get another error message when connecting to the dispensing system Have you introduced the service card and did you select the i nfo...

Page 24: ...By The Glass International B V Energieplein 17 2031TC Haarlem The Netherlands Tel 31 0 235 252 289 Fax 31 0 235 253 089 info bytheglass eu www bytheglass de ...

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