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Brother MFC-7340 User Manual Download Page 125

Troubleshooting and routine maintenance

115

B

Cooling Down

W

ait for a while

The temperature of the drum unit 
or toner cartridge is too hot. The 
machine will pause its current 
print job and go into cooling down 
mode. During the cooling down 
mode, you will hear the cooling 
fan running while the LCD shows 

Cooling Down

, and 

Wait for a while

.

Make sure that you can hear the fan in the 
machine spinning and that the exhaust outlet 
is not blocked by something.

If the fan is spinning, remove any obstacles 
that surround the exhaust outlet, and then 
leave the machine turned on but do not use 
it for several minutes.

If the fan is not spinning do one of the 
following:

(MFC-7340 and MFC-7440N only)
See 

Transferring your faxes or Fax Journal 

report

 on page 118 before disconnecting the 

machine so you will not lose any important 
messages.
Then, disconnect the machine from the 
power for several minutes and then 
reconnect it.

(MFC-7450, MFC-7840N and MFC-7840W 
only)
Disconnect the machine from the power for 
several minutes, then reconnect it. (The 
machine can be turned off for up to 4 days 
without losing faxes stored in the memory. 
See 

Transferring your faxes or Fax Journal 

report

 on page 118.)

Cover is Open

The front cover is not closed 
completely.

Close the front cover of the machine.

Cover is Open

The fuser cover is not closed 
completely.

Close the fuser cover of the machine.

Cover is Open

The fuser cover is not closed 
completely or paper was jammed 
in the back of the machine when 
you turned on the power.

Make sure paper is not jammed inside the 
back of the machine, and then close the 
fuser cover and press 

Start

.

Disconnected

The other person or other 
person’s fax machine stopped the 
call.

Try to send or receive again.

Document Jam

The document was not inserted 
or fed correctly, or the document 
scanned from the ADF was too 
long.

See 

Document jams

 on page 120 or 

Using 

the automatic document feeder (ADF)

 

on page 19.

Drum Error

The corona wire on the drum unit 
needs to be cleaned.

Clean the corona wire on the drum unit. (See 

Cleaning the corona wire

 on page 129.)

The drum unit has reached the 
end of its life.

Replace the drum unit. (See 

Replacing the 

drum unit

 on page 137.)

Error Message

Cause

Action

Summary of Contents for MFC-7340

Page 1: ...USER S GUIDE MFC 7340 MFC 7450 MFC 7440N MFC 7840N MFC 7840W Version A ARL ASA NZ ...

Page 2: ...th your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother may serve as confirmation of the purchase date of your product should you lose your receipt and...

Page 3: ...other countries Compilation and Publication Notice Under the supervision of Brother Industries Ltd this manual has been compiled and published covering the latest product descriptions and specifications The contents of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials...

Page 4: ...ii ...

Page 5: ...her print media 14 Type and size of paper 15 Handling and using special paper 16 Loading documents 19 Using the automatic document feeder ADF 19 Using the scanner glass Flatbed 20 3 General setup 21 Mode timer 21 Paper settings 21 Paper type 21 Paper size 21 Volume settings 22 Ring volume 22 Beeper volume 22 Speaker volume 22 Setting daylight savings time 23 Ecology features 23 Toner Save 23 Sleep...

Page 6: ...settings 36 Electronic cover page 36 Contrast 37 Changing fax resolution 38 Dual access 38 Real time transmission 38 Overseas mode 39 Delayed fax 39 Delayed batch transmission 39 Checking and cancelling waiting jobs 40 Sending a fax manually 40 Out of memory message 40 6 Receiving a fax 41 Receive modes 41 Choosing the receive mode 41 Using receive modes 42 Fax Only 42 Fax Tel 42 Manual 42 Externa...

Page 7: ...message OGM 53 Multi Line connections PABX 53 External and extension telephones 54 Operation from extension telephones 54 For Fax Tel mode only 54 Connecting an external or extension telephone 54 Using a non Brother cordless external handset 55 Using remote codes 55 8 Dialling and storing numbers 56 How to dial 56 Manual dialling 56 One touch dialling 56 Speed dialling 56 Search 56 Fax redial 57 S...

Page 8: ...Fax reports 70 Transmission verification report 70 Fax journal 70 Reports 71 How to print a report 71 Section III Copy 12 Making copies 74 How to copy 74 Entering copy mode 74 Making a single copy 74 Making multiple copies 74 Stop copying 74 Copy options temporary settings 75 Enlarging or reducing the image copied 75 Using the Options key 76 Improving copy quality 77 Sorting copies using the ADF 7...

Page 9: ... Safety Instructions 96 Legal limitations for copying 98 Trademarks 99 B Troubleshooting and routine maintenance 100 Troubleshooting 100 If you are having difficulty with your machine 100 Improving the print quality 107 Setting dial tone detection 112 Telephone line interference 113 Error and maintenance messages 114 Transferring your faxes or Fax Journal report 118 Document jams 120 Paper jams 12...

Page 10: ...D Specifications 158 General 158 Print media 160 Fax 161 Copy 163 Scan 164 Print 165 Interfaces 165 Computer requirements 166 Consumable items 168 Ethernet wired network MFC 7440N MFC 7840N and MFC 7840W 169 Ethernet wireless network MFC 7840W only 170 Authentication and encryption for wireless users only 171 Wi Fi Alliance certification 172 Wireless one push configuration 173 E Glossary 174 F Ind...

Page 11: ...Section I General I General information 2 Loading paper and documents 9 General setup 21 Security features 25 ...

Page 12: ...d the Software User s Guide and Network User s Guide General information 1 Bold Bold style identifies keys on the machine control panel or computer screen Italics Italicized style emphasizes an important point or refers you to a related topic Courier New Courier New font identifies the messages shown on the LCD of the machine Warnings tell you what to do to prevent possible personal injury Caution...

Page 13: ...ppears click your model name The CD ROM main menu will appear If this window does not appear use Windows Explorer to find and run the start exe program from the root directory of the Brother CD ROM d Click Documentation e Click the documentation you want to read HTML documents 2 manuals Software User s Guide and Network User s Guide in HTML format This format is recommended for viewing on your com...

Page 14: ...tosh Insert the Brother CD ROM labelled Macintosh into your CD ROM drive b The following window will appear c Double click the Documentation icon d If the language selection screen appears double click your language e Double click the top page file to view the Software User s Guide and Network User s Guide in HTML format f Click the documentation you want to read Software User s Guide Network User...

Page 15: ...You can find the instructions as follows Software User s Guide 1 Scanning in Chapter 9 Using ControlCenter2 in Chapter 10 Network Scanning in Chapter 11 Presto PageManager User s Guide 1 The complete Presto PageManager User s Guide can be viewed from the Help selection in the Presto PageManager application ...

Page 16: ...Chapter 1 6 Control panel overview 1 MFC 7340 and MFC 7450 have the same keys MFC 7440N MFC 7840N and MFC 7840W have the same keys ...

Page 17: ...General information 7 1 ...

Page 18: ...rts Print the Transmission Verification Report Help List Tel Index List Fax Journal User Settings and Network Configuration and Order Form 5 Dial pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine The key temporarily switches the dialling mode from Pulse to Tone during a telephone call not available in New Zealand 6 Stop Exit Stops an o...

Page 19: ...n set the paper size in the printer driver or by using the control panel buttons Before using paper that has holes in it such as organizer sheets you must fan the stack to avoid paper jams and misfeeds Loading paper in the paper tray 2 Printing on plain paper recycled paper or transparencies from the paper tray 2 a Pull the paper tray completely out of the machine b While pressing the green paper ...

Page 20: ...e machine Make sure that it is completely inserted into the machine e Fold out the support flap 1 to prevent paper from sliding off the face down output tray Loading paper in the manual feed slot 2 You can load envelopes and special print media one at a time into this slot Use the manual feed slot to print or copy on labels envelopes or thicker paper Printing on plain paper recycled paper or trans...

Page 21: ...aper let go Printing on thick paper bond paper labels and envelopes 2 When the back output tray is pulled down the machine has a straight paper path from the manual feed slot through to the back of the machine Use this paper feed and output method when you want to print on thick paper labels or envelopes Note Remove each printed sheet or envelope immediately to prevent a paper jam The machine auto...

Page 22: ... media on page 14 is straight and in the correct position on the manual feed slot If it is not the paper or the transparency may not be fed correctly resulting in a skewed printout or a paper jam Do not put more than one sheet of paper in the manual feed slot at any one time as it may cause a jam If you put any print media in the manual feed slot before the machine is in the Ready state the print ...

Page 23: ...able area changes with the paper size Unprintable area when printing from a computer 2 When using the printer driver the printable area is smaller than the paper size as shown below Portrait Landscape Note The unprintable area shown above is for A4 size paper The unprintable area changes with the paper size 2 2 1 1 2 2 1 1 2 2 1 1 Windows printer driver and Macintosh printer driver BRScript Driver...

Page 24: ...0 gsm Use labels and transparencies which are designed for use in laser machines Do not put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds For correct printing you must choose the same paper size from your software application as the paper in the tray Avoid touching the printed surface of the paper immediately after printing When you use tra...

Page 25: ...he maximum paper mark on the sliding paper width guide Manual Feed Slot 2 The manual feed slot can hold a sheet with a size of 76 2 to 220 mm wide and 116 to 406 4 mm long You can use the manual feed slot if you are using special paper envelopes or labels Paper capacity of the paper trays 2 1 Folio size is 215 9 mm x 330 2 mm Paper size Paper types No of sheets Paper Tray For Oceania A4 Letter Exe...

Page 26: ... s fusing process 200 degrees centigrade If you use bond paper paper having a rough surface or paper that is wrinkled or creased the paper may exhibit degraded performance Types of paper to avoid 2 CAUTION Some types of paper may not perform well or may cause damage to your machine DO NOT use paper that is highly textured that is extremely smooth or shiny that is curled or warped 1 2 mm that is co...

Page 27: ...ing Envelopes should have a lengthwise sealing flap The sealing flaps should be folded crisply and correctly irregularly cut or folded envelopes may cause paper jams Envelopes should consist of two layers of paper in the area circled in figure below 1 Feeding direction Envelope joints that are sealed by the manufacturer should be secure We recommend that you do not print within 15 mm of the edges ...

Page 28: ...hine because the label stock may stick to the drum unit or rollers and cause jams and print quality problems No adhesive should be exposed between the labels Labels should be arranged so that they cover the entire length and width of the sheet Using labels with spaces may result in labels peeling off and causing serious jams or print problems All labels used in this machine must be able to withsta...

Page 29: ...fabric with the ADF Instead use the scanner glass To avoid damaging your machine while using the ADF DO NOT pull on the document while it is feeding To scan non standard documents see Using the scanner glass Flatbed on page 20 Make sure documents written with ink are completely dry Documents to be faxed must be from 148 to 215 9 mm wide and from 148 to 355 6 mm long and of a standard weight 80 gsm...

Page 30: ... Documents can be up to 215 9 mm wide and 297 mm long Note To use the scanner glass the ADF must be empty a Lift the document cover b Using the document guidelines on the left centre the document face down on the scanner glass c Close the document cover CAUTION If the document is a book or is thick do not slam the cover or press on it ...

Page 31: ...icker Transparency or Recycled Paper Press OK c Press Stop Exit Paper size 3 For Oceania You can use seven sizes of paper for printing copies A4 Letter Executive A5 A6 B5 and B6 and two sizes for printing faxes A4 or Letter For Asia You can use nine sizes of paper for printing copies A4 Letter Legal Executive A5 A6 B5 B6 and Folio and four sizes for printing faxes A4 Letter Legal or Folio 8 x13 Wh...

Page 32: ...igh Press OK c Press Stop Exit Beeper volume 3 When the beeper is on the machine will beep when you press a key make a mistake or after you send or receive a fax You can choose a range of volume levels from High to Off a Press Menu 1 4 2 b Press a or b to choose Off Low Med or High Press OK c Press Stop Exit Speaker volume 3 You can choose a range of speaker volume levels from High to Off a Press ...

Page 33: ... time reduces power consumption by turning off the fuser while the machine is idle You can choose how long the machine must be idle from 00 to 99 minutes before it goes into sleep mode When the machine receives a fax computer data or makes a copy the timer will be reset The default setting is 05 minutes While the machine is in sleep mode the LCD will display Sleep When printing or copying in sleep...

Page 34: ...ess OK Note You can use the numbers 0 to 9 l and Press Hook to display You cannot use with any other numbers or characters If your telephone system requires a timed break recall hookflash press Hook to enter the break Not available in New Zealand If the pulse dialing mode is on and l are not available to use c Press Stop Exit Changing the prefix number 3 a for New Zealand Press Menu 0 5 Press Menu...

Page 35: ...C Fax Receive if PC Fax Receive was already on While TX Lock is on the following operations are NOT available Sending faxes Copying PC printing Scanning Note To print the faxes in memory turn off TX Lock If you forget the TX Lock password please call your Brother dealer for service Setting up the password 4 Note If you have already set the password you will not need to set it again a Press Menu 1 ...

Page 36: ...rized access to the machine While Memory Security is on the following operations are available Receiving faxes into memory limited by memory capacity FAX Forwarding if Fax Forwarding was already on Remote Retrieval if Fax Storage was already on While Memory Security is on the following operations are NOT available Printing received faxes Sending faxes Copying PC printing Scanning PC Fax Receive No...

Page 37: ...word Re enter the correct password Turning memory security on 4 a Press Menu 1 8 1 b Press a or b to choose Set Security Press OK c Enter the registered four digit password Press OK The machine goes offline and the LCD shows Secure Mode Note If there is a power failure the data will stay in memory for up to 4 days Turning memory security off 4 a Press Menu b Enter the registered four digit passwor...

Page 38: ...have a password Only administrators can set limitations and make changes for each user When Print is disabled PC print jobs will be lost without notification When Secure Function Lock is on you can only use 1 Contrast 6 Polled TX or 7 Coverpg Setup in the Fax menu If Fax Tx is disabled you cannot use any function in the Fax menu Polling Receive is enabled only when the both Fax Tx and Fax Rx are e...

Page 39: ... If you disable Print for Public users it will also disable Print for all restricted users f Press Stop Exit Setting up restricted users 4 You can set up users with restrictions and a password a Press Menu 1 8 1 b Press a or b to choose Setup User Press OK c Enter the administrator password Press OK d Press a or b to choose User01 Press OK e Use the numeric keys to enter the user name See Entering...

Page 40: ...ord Press OK Switching Users 4 This setting allows a restricted user to log on the machine when Secure Function Lock is turned on Note After a restricted user has finished using the machine it will return to the Public setting within the same time as the Mode Timer setting Menu 1 1 See Mode timer on page 21 Also you can exit from an individual user by pressing the lighted Mode key a Hold down Shif...

Page 41: ...ssword using numbers 0 9 Press OK c Re enter your password when the LCD shows Verify Press OK d Press Stop Exit Changing your setting lock password4 a Press Menu 1 8 2 b Press a or b to choose Set Password Press OK c Enter your four digit password Press OK d Enter a four digit number for the new password Press OK e Re enter your new password when the LCD shows Verify Press OK f Press Stop Exit Tur...

Page 42: ...fax sending and outbound calls for that dialling method Dial pad restriction 4 a Press Menu 2 6 1 b Press a or b to choose Off Enter twice or On Press OK c Press Stop Exit One Touch restriction 4 a Press Menu 2 6 2 b Press a or b to choose Off Enter twice or On Press OK c Press Stop Exit Speed Dial restriction 4 a Press Menu 2 6 3 b Press a or b to choose Off Enter twice or On Press OK c Press Sto...

Page 43: ...Section II Fax II Sending a fax 34 Receiving a fax 41 Telephone and external devices 46 Dialling and storing numbers 56 Remote fax options 61 Polling 67 Printing reports 70 ...

Page 44: ...pages of a book or a single page at a time The documents can be up to Letter or A4 size Press Stop Exit to cancel a fax in progress a Make sure you are in Fax mode b Place your document face down on the scanner glass c Dial the fax number See How to dial on page 56 d Press Start The machine starts scanning the first page e After the machine scans the page the LCD will prompt you to choose one of t...

Page 45: ... number Press OK You can use either a One Touch Speed Dial a Group number or a number manually entered using the dial pad See How to dial on page 56 d Repeat c until you have entered all the fax numbers you want to broadcast to e Press Start After the broadcast is finished the machine will print a broadcast report to let you know the results Cancelling a broadcast in progress 5 While broadcasting ...

Page 46: ...Dial memory By choosing Next Fax On you can also display the number of pages on the cover page You can choose one of the following preset comments 1 Note Off 2 Please Call 3 Urgent 4 Confidential Instead of using one of the preset comments you can enter two personal messages of your own up to 27 characters long Use the chart on page 157 for help entering characters See Composing your own comments ...

Page 47: ...ample page and attach it to your fax a Make sure you are in Fax mode b Press Menu 2 2 7 c Press a or b to choose Print Sample Press OK d Press Start e After the machine prints a copy of your cover page press Stop Exit Contrast 5 For most documents the default setting of Auto will give the best results It automatically chooses the suitable contrast for your document If your document is very light o...

Page 48: ...umber and start scanning the fax into memory even when the machine is sending from memory receiving faxes or printing PC data The LCD will show the new job number The number of pages you can scan into the memory will vary depending on the data that is printed on them Note If you get an Out of Memory message while scanning the first page of a fax press Stop Exit to cancel scanning If you get an Out...

Page 49: ...r document c Press Menu 2 2 9 d Press a or b to choose On or Off Press OK Delayed fax 5 You can store up to 50 faxes in the memory to be sent within a twenty four hour period a Make sure you are in Fax mode b Load your document c Press Menu 2 2 3 d Enter the time you want the fax to be sent in 24 hour format For example enter 19 45 for 7 45 PM Press OK Note The number of pages you can scan into th...

Page 50: ...an external telephone and listen for a dial tone d Dial the fax number you want to call e When you hear the fax tone press Start If you are using the scanner glass press 1 to send a fax f If you picked up the handset of an external telephone replace it Out of memory message 5 If you get an Out of Memory message while scanning the first page of a fax press Stop Exit to cancel the fax If you get an ...

Page 51: ...tions below a Press Menu 0 1 b Press a or b to choose the receive mode Press OK c Press Stop Exit The LCD will display the current receive mode Receiving a fax 6 Do you want to use the telephone features of your machine if available or an external telephone or external telephone answering device connected on the same line as the machine Yes Fax Only No No No Manual Yes External TAD Fax Tel Are you...

Page 52: ... Also see F T ring time Fax Tel mode only on page 43 and Ring delay on page 43 Manual 6 Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring 1 feature 1 Fax Ability in New Zealand To receive a fax in Manual mode press Start when you hear fax tones short repeating beeps You can also use the Fax Detect feature to receive faxes by lifting a handset on the ...

Page 53: ...all on any telephone For more information see Using remote codes on page 55 a Make sure you are in Fax mode b Press Menu 2 1 2 c Press a or b to choose how long the machine will ring to alert you that you have a voice call 20 30 40 or 70 seconds for Australia and some countries 20 30 40 or 55 seconds for New Zealand Press OK d Press Stop Exit Fax Detect 6 Turning Fax Detect On default setting allo...

Page 54: ...x to fit on one page of A4 or Letter Legal or Folio for Asia size paper The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting Menu 1 3 a Make sure you are in Fax mode b Press Menu 2 1 5 c Press a or b to choose On or Off Press OK d Press Stop Exit Setting the fax receive stamp 6 You can set the machine to print the received date and time in the to...

Page 55: ...tically answering calls To print the faxes put fresh paper in the tray If Memory Receive is Off 6 The machine will carry on receiving the current fax with the remaining pages being stored in memory if enough memory is available Further incoming faxes will not be stored in memory The machine will then stop automatically answering calls until fresh paper is put in the paper tray To print the last fa...

Page 56: ...s so your Machine can recognize its incoming calls Telephone Service for Australia 7 Telstra FaxStream Duet Distinctive Ringing 7 Telstra FaxStream Duet is an enhanced Public Switched Telephone Service PSTS offered by Telstra that allows you to have an additional number on one telephone line with its own distinctive ring pattern Telstra FaxStream Duet is a call handling feature that helps users di...

Page 57: ...ttern of three short bursts of ring repeated at regular intervals When FaxStream Duet is On and you receive a voice call all extension and external telephones will ring with a standard ring pattern The fax machine will ring on the third ring with a standard ring pattern All external and the extension telephones will continue to ring until you or a telephone answering device can answer the voice nu...

Page 58: ...receive mode to another mode while the Distinctive Ring is set to on a Press Menu 2 0 2 b Press a or b to choose On c Press OK d Press Stop Exit Distinctive Ring is now set to on Turning off Distinctive Ring 7 a Press Menu 2 0 2 b Press a or b to choose Off c Press OK d Press Stop Exit Note If you turn off Distinctive Ring the machine will stay in Manual receive mode You will need to set the Recei...

Page 59: ... the new number will have a ring pattern of long silence long etc When FaxAbility is On you will not hear the first ring of all incoming calls on the fax machine Extension telephones will ring as usual If the fax machine recognizes the ring pattern all ringing will stop and the fax machine will answer and automatically receive the fax message Otherwise you will hear the extension telephones and th...

Page 60: ...ng Kong 7 This machine feature lets you use the Distinctive Ringing subscriber service offered by some telephone companies which allows you to have several telephone numbers on one telephone line Each telephone number has its own Distinctive Ringing pattern so you will know which telephone number is ringing This is one way you can have a separate telephone number for your machine Your machine has ...

Page 61: ... if it is available of your caller as the line rings After a few rings the LCD will show the telephone number of your caller and name if available Once you answer a call the Caller ID information disappears from the LCD but the call information stays stored in the Caller ID memory You will see the number or name on the LCD The ID Unknown message means the call originated outside your Caller ID ser...

Page 62: ...isten for the CNG fax calling tones sent by a sending fax machine If it hears them it will take over the call and receive the fax If it does not hear them it will let your TAD take a voice message and the display will show Telephone The external TAD must answer within four rings we recommend you set it to two rings This is because your machine cannot hear the CNG tones until the external TAD has p...

Page 63: ...land See Using remote codes on page 55 We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a loud voice You may try leaving out this pause but if your machine has trouble receiving faxes then you should re record the OGM to include it Multi Line connections PABX 7 Most offices use a central telephone system Brother recommends that all our...

Page 64: ...chirp or until the machine s LCD shows Receiving and then hang up Note You can also use the Fax Detect feature to make your machine tactically take the call See Fax Detect on page 43 For Fax Tel mode only 7 When the machine is in Fax Tel mode it will use the F T Ring Time pseudo double ringing to alert you to pick up a voice call Lift the external telephone s handset and then press Hook to answer ...

Page 65: ...aller will have to press start to send the fax Remote Deactivation code 7 If you receive a voice call and the machine is in F T mode it will start to sound the F T double ring after the initial ring delay If you pick up the call on an extension telephone you can turn the F T ring off by pressing 51 91 for New Zealand make sure you press this between the rings Turning on the remote codes 7 You need...

Page 66: ...a One Touch or a Speed Dial number it means that a number is not stored there Search 8 You can search alphabetically for names you have stored in the One Touch and Speed Dial memories See Storing one touch dial numbers on page 57 and Storing speed dial numbers on page 58 a Press Search Speed Dial b Press b c Press the dial pad key for the first few letters of the name Use the chart on Entering tex...

Page 67: ... Dial and Groups for Broadcasting faxes You can also specify the default resolution for each One Touch and Speed Dial number When you dial a quick dial number the LCD shows the name if you stored it or the number A scan profile can also be stored along with the fax number If you lose electrical power the quick dial numbers stored in the memory will not be lost because they are stored permanently A...

Page 68: ...d Do one of the following Enter the name using the dial pad up to 15 characters Press OK Press OK to store the number without a name e MFC 7440N MFC 7840N and MFC 7840W only Do one of the following If you want to save a fax resolution along with the number press a or b to choose Std Fine S Fine or Photo Press OK Press OK if you do not want to change the default resolution f Do one of the following...

Page 69: ... Dial number that has not been used to store a number c Use the dial pad to enter a group number 01 to 08 Press OK d To add One Touch or Speed Dial numbers follow the instructions below For One Touch numbers press the One Touch keys one after the other For Speed Dial numbers press Search Speed Dial and then enter the three digit Speed Dial location The LCD will display your chosen One Touch number...

Page 70: ...t Numbers can be added manually by entering them on the dial pad Press Search Speed Dial 003 7001 on the dial pad and Start This would dial 555 7001 You can also add a pause by pressing the Redial Pause key Tone or pulse not available in New Zealand 8 If you have a Pulse dialling service but need to send Tone signals for example for telephone banking follow the instructions below If you have Touch...

Page 71: ...u choose Backup print On the machine will also print the fax at your machine so you will have a copy This is a safety feature in case there is a power failure before the fax is forwarded or a problem at the receiving machine The MFC 7450 MFC 7840N and MFC 7840W can store faxes to up to 4 days if there is a power failure The faxes stored in the MFC 7340 and MFC 7440N memory will be deleted Fax stor...

Page 72: ...machine is connected to a network Select ab or OK USB Press OK d Press a or b to choose On or Off Backup Print Off Press OK e Press Stop Exit Note Before you can set up PC Fax Receive you must install the MFL Pro Suite software on your PC Make sure your PC is connected and turned on For details see PC FAX Receiving in the Software User s Guide on the CD ROM If your machine has a problem and is una...

Page 73: ...g message Send Fax to PC 1 Yes 2 No If you press 1 faxes in the memory will be sent to your PC before the setting changes If you press 2 faxes in the memory will not be erased or transferred to your PC and the setting will be unchanged Note If you choose Backup Print On the machine will also print the fax at your machine so you will have a copy This is a safety feature in case there is a power fai...

Page 74: ... If you want to make your code inactive press Clear Back and OK in b to restore the default setting l Using your remote access code 9 a Dial your fax number from a telephone or another fax machine using touch tone b When your machine answers during a period of silence enter your remote access code c The machine signals if it has received messages No beeps No messages received 1 long beep Fax messa...

Page 75: ... You can insert a pause in a fax number by using the key Changing the fax forwarding number 9 You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone a Dial your fax number from a telephone or another fax machine using touch tone b When your machine answers enter your remote access code 3 digits followed by l during a period of silenc...

Page 76: ...umber You can register the maximum number of rings See Changing the fax forwarding number on page 65 Once you have registered the number fax forwarding will work 4 Fax forwarding number 6 Fax storage 96 Retrieve a fax 2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax messages See Retrieving fax messages on page 65 3 Erase faxes from the memory If you hear one long...

Page 77: ...to get a fax from a secured Brother machine you have to enter the secure code a Make sure you are in Fax mode b Press Menu 2 1 8 c Press a or b to choose Secure Press OK d Enter a four digit secure code Press OK This is the security code of the fax machine you are polling e Enter the fax number you are polling f Press Start Delayed polling 10 Delayed polling lets you set the machine to begin polli...

Page 78: ... in turn for a document Press Stop Exit while the machine is dialling to cancel the polling process To cancel all sequential polling receive jobs press Menu 2 7 See Checking and cancelling waiting jobs on page 40 Polled transmit 10 Polled transmit lets you set up your machine to wait with a document so another fax machine can call and retrieve it Setup for polled transmit 10 a Make sure you are in...

Page 79: ...ill have to enter the secure code a Make sure you are in Fax mode b Load your document c Press Menu 2 2 6 d Press a or b to choose Secure Press OK e Enter a four digit number Press OK f Press 2 to choose 2 No if you do not want to enter more settings when the LCD asks you the following message Next 1 Yes 2 No g Press Start h If you use the scanner glass the LCD will prompt you to choose one of the...

Page 80: ...1 You can set the machine to print a fax journal activity report at specific intervals every 50 faxes 6 12 or 24 hours 2 or 7 days The default setting is Every 50 Faxes this means that your machine will print the journal when the machine has stored 50 jobs If you set the interval to Off you can still print the report by following the steps on the next page a Press Menu 2 4 2 b Press a or b to choo...

Page 81: ... in numerical or alphabetical order 4 Fax Journal Prints a list of information about your last 200 incoming and outgoing faxes TX transmit RX receive 5 User Settings Print a list of your current settings 6 Network Config Lists your network settings 7 Order Form You can print an accessories order form to fill out and send to your Brother dealer How to print a report 11 a Press Reports b Do one of t...

Page 82: ...Chapter 11 72 ...

Page 83: ...Section III Copy III Making copies 74 ...

Page 84: ...ingle copy 12 a Make sure you are in Copy mode b Load your document c Press Start Making multiple copies 12 a Make sure you are in Copy mode b Load your document c Use the dial pad to enter the number of copies up to 99 d Press Start Note To sort your copies see Sorting copies using the ADF on page 77 Stop copying 12 To stop copying press Stop Exit Making copies 12 ...

Page 85: ...able when using the ADF Custom 25 400 allows you to enter a ratio from 25 to 400 in 1 increments To enlarge or reduce the next copy follow the instructions below a Make sure you are in Copy mode b Load your document c Use the dial pad to enter the number of copies up to 99 d Press Enlarge Reduce e Do one of the following Press a or b to choose the enlargement or reduction ratio you want Press OK P...

Page 86: ...tions Options Page Press a or b then press OK Press a or b then press OK Quality Auto Text Photo 77 Stack Sort appears when the document is in the ADF Stack Sort 77 Contrast b onnnn a b nonnn a b nnonn a b nnnon a b nnnno a 78 Page Layout Off 1 in 1 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L 78 The factory settings are shown in Bold with an asterisk OK OK ...

Page 87: ...l pad to enter the number of copies up to 99 d Press Options Press a or b to choose Quality Press OK e Press a or b to choose Auto Text or Photo Press OK f Press Start To change the default setting follow the steps below a Press Menu 3 1 b Press a or b to choose the copy quality Press OK c Press Stop Exit Sorting copies using the ADF12 You can sort multiple copies Pages will be stacked in the orde...

Page 88: ...y using the N in 1 copy feature This allows you to copy two or four pages onto one page which lets you save paper Important 12 Please make sure the paper size is set to Letter or A4 Legal or Folio for Asia P means Portrait and L means Landscape You cannot use the Enlarge Reduce setting with the N in 1 feature a Make sure you are in Copy mode b Load your document c Use the dial pad to enter the num...

Page 89: ...ecomes full while you are making copies the LCD message will guide you through the next step If you get an Out of Memory message while scanning a subsequent page you will have the option to press Start to copy the pages scanned so far or to press Stop Exit to cancel the operation To gain extra memory you can do the following Print the faxes that are in the memory See Printing a fax from the memory...

Page 90: ...Chapter 12 80 ...

Page 91: ...Section IV Software IV Software and Network features 82 ...

Page 92: ...N MFC 7840N and MFC 7840W only Network Printing MFC 7440N MFC 7840N and MFC 7840W only Network Scanning MFC 7440N MFC 7840N and MFC 7840W only Wireless Network Users MFC 7840W only Note See Accessing the Software User s Guide and Network User s Guide on page 2 How to read HTML User s Guide 13 This is a quick reference for using the HTML User s Guide For Windows 13 Note If you have not installed th...

Page 93: ...sh is turned on Insert the Brother CD ROM into your CD ROM drive b Double click the Documentation icon c Double click your language folder and then double click the top page file d Click on the manual you want SOFTWARE USER S GUIDE or NETWORK USER S GUIDE in the top menu and then click the heading you would like to read from the list at the left of the window ...

Page 94: ...Chapter 13 84 ...

Page 95: ...Section V Appendixes V Safety and legal 86 Troubleshooting and routine maintenance 100 Menu and features 142 Specifications 158 Glossary 174 ...

Page 96: ...leading to the machine do not constitute a trip hazard Avoid placing your machine on the carpet Do not place near heaters air conditioners water chemicals or refrigerators Do not expose the machine to direct sunlight excessive heat moisture or dust Do not connect your machine to electrical sockets controlled by wall switches or automatic timers or to the same circuit as large appliances that might...

Page 97: ... lightning We DO NOT advise using an extension lead Never install telephone wiring during a lightning storm Never install a telephone wall socket in a wet location If any cables become damaged disconnect your machine and contact your Brother dealer DO NOT place any objects on the machine or obstruct the air vents This product should be connected to an adjacent grounded AC power source within the r...

Page 98: ...back cover of the machine DO NOT touch the shaded parts shown in the illustration To prevent injuries be careful not to put your hands on the edge of the machine under the document cover or scanner cover as shown in the illustrations To prevent injuries DO NOT put your fingers in the areas shown in the illustrations DO NOT use a vacuum cleaner to clean up scattered toner Doing this might cause the...

Page 99: ...cables DO NOT use any flammable substances spray or organic solvent liquids containing alcohol ammonia to clean the inside or outside of the machine Doing this may cause a fire or electrical shock Refer to Routine maintenance on page 125 for how to clean the machine Plastic bags are used in the packaging of your machine To avoid the danger of suffocation keep these bags away from babies and childr...

Page 100: ... case of emergencies you must disconnect the power cord from the electrical socket to shut off power completely LAN connection For MFC 7440N MFC 7840N and MFC 7840W A CAUTION DO NOT connect this product to a LAN connection that is subject to over voltages Radio interference A This product complies with EN55022 CISPR Publication 22 Class B When connecting the machine to a computer ensure that you u...

Page 101: ...nd be correctly wired to provide connection to ground Incorrectly wired extension cords are a major cause of fatalities The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe For your safety if in any doubt about the effective grounding of the power consult a qualified electrician Important safety instructions A 1 ...

Page 102: ...ont of the machine that will block received faxes DO NOT place anything in the path of received faxes 12 DO NOT touch a document during printing 13 Never push objects of any kind into this product through cabinet slots since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock Never spill liquid of any kind on the product 14 DO NOT attempt to ser...

Page 103: ... dial the area code digit or the 0 prefix 8 This equipment shall not be set to make automatic calls to the Telecom 111 Emergency Service 9 This equipment should not be used under any circumstances which may constitute a nuisance to other Telecom customers 10 Not all telephones will respond to incoming ringing when connected to the extension socket 11 The answer delay setting of this equipment shal...

Page 104: ...ollowing conditions If the power cord is damaged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Incorrect adjustment of other controls may result in damage and will often require exten...

Page 105: ...ted to one of its terminal ports may be connected directly in its place The user should then arrange for the product to be repaired Should the matter be reported to Telecom as a wiring fault and the fault is proven to be due to this product a call out charge will be incurred by the customer 31 The caller ID telephone numbers that are displayed and stored in this equipment include the caller s area...

Page 106: ...th a 2 wire grounding type plug or a 3 wire grounding type plug Only for Singapore Malaysia Hong Kong and India a plug having two or three pins This plug will only fit into only a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet DO NOT defeat the purpose of the grounding type plug 10 D...

Page 107: ... normal operation If the product has been dropped or the casing has been damaged If the product exhibits a distinct change in performance indicating a need for service 17 To protect your product against power surges we recommend the use of a power protection device Surge Protector WARNING For protection against the risk of electrical shock always disconnect all cables from the wall outlet before s...

Page 108: ...not be copied Money Bonds or other certificates of debt Certificates of Deposit Armed Forces Service or Draft papers Passports Postage Stamps cancelled or uncancelled Immigration Papers Welfare documents Cheques or Drafts drawn by Governmental Agencies Identification Documents badges or insignias Licences and Certificates of Title to motor vehicles Copyrighted works cannot be copied Sections of a ...

Page 109: ... are trademarks or registered trademarks of Nuance Communications Inc or its affiliates in the United States and or other countries Presto PageManager is a registered trademark of NewSoft Technology Corporation BROADCOM SecureEasySetup and the SecureEasySetup logo are trademarks or registered trademarks of Broadcom Corporation in the United States and or other countries AOSS is a trademark of Buff...

Page 110: ... Poor print quality See Improving the print quality on page 107 Vertical black lines when receiving The corona wire for printing may be dirty Clean the corona wire See Cleaning the corona wire on page 129 The sender s scanner may be dirty Ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine If the problem continues call your Brother...

Page 111: ...e line interference on page 113 Vertical black lines when sending Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip See Cleaning the scanner glass on page 127 Handling incoming calls Difficulties Suggestions The machine Hears a voice as a CNG Tone If Fax Detect is set to on your machine is more sensitive to sounds It may mistakenly interpret...

Page 112: ...ce messages on page 114 Check the machine is online For Windows Vista Click the Start button Control Panel Hardware and Sound and then Printers Right click Brother MFC XXXX Printer Make sure that Use Printer Offline is unchecked For Windows XP and Windows Server 2003 Click the Start button and choose Printers and Faxes Right click Brother MFC XXXX Printer Make sure that Use Printer Offline is unch...

Page 113: ...es not print from Adobe Illustrator Try to reduce the print resolution See Advanced tab in the Software User s Guide on the CD ROM Paper handling difficulties Difficulties Suggestions The machine does not load paper The LCD shows No Paper or a Paper Jam message If there is no paper load a new stack of paper into the paper tray If there is paper in the paper tray make sure it is straight If the pap...

Page 114: ...ng copies or printing received faxes set Toner Save mode to off in the machine menu settings See Toner Save on page 23 Set Toner Save mode to off in the Advanced tab in the printer driver See Advanced tab in the Software User s Guide on the CD ROM Network difficulties MFC 7440N MFC 7840N and MFC 7840W only Difficulties Suggestions Cannot print over a wired Network If you are having Network problem...

Page 115: ...his service Enter 54925 4 In Internal Port number for this service Enter 54925 5 Make sure UDP is chosen 6 Click OK e Click the Add button f To add port 54926 for network PC Fax enter the information below 1 In Description of service Enter any description for example Brother PC Fax 2 In Name or IP address for example 192 168 0 12 of the computer hosting this service on your network Enter Localhost...

Page 116: ...e UDP is chosen Then click OK g Click the Add port button h To add port 54926 for Network PC Fax enter the information below 1 In Name Enter any description for example Brother PC Fax 2 In Port number Enter 54926 3 Make sure UDP is chosen Then click OK i Make sure that the new setting is added and is checked and then click Apply j If you still have trouble with your network connection such as netw...

Page 117: ...page 134 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 137 Hollow print Make sure that you use paper that meets our specifications See Acceptable paper and other print media on page 14 Choose Thick paper mode in the printer driver choose Thick in the machine s Paper Type menu setting or use thinner paper than you are currently using See Paper type on page ...

Page 118: ...r and other print media on page 14 and Basic tab in the Software User s Guide on the CD ROM The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 137 The fuser unit may be contaminated Call your Brother dealer for service Wrinkles or creases Check the paper type and quality See Acceptable paper and other print media on page 14 Make sure that paper is loaded correc...

Page 119: ...tate the paper 180 in the paper tray White Spots on black text and graphics at 75 mm intervals Black Spots at 75 mm intervals Make ten copies of a blank white sheet of paper See Making multiple copies on page 74 If the problem is not solved the drum unit may have glue from a label stuck on the OPC drum surface Clean the drum unit See Cleaning the drum unit on page 131 The drum unit may be damaged ...

Page 120: ...n page 137 Toner specks Make sure that you use paper that meets our specifications Rough surfaced paper may cause the problem See Acceptable paper and other print media on page 14 Clean the corona wire and the drum unit See Cleaning the corona wire on page 129 and Cleaning the drum unit on page 131 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 137 The fuse...

Page 121: ...ross the page Clean the laser scanner window and the corona wire inside the drum unit See Cleaning the laser scanner window on page 128 and Cleaning the corona wire on page 129 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 137 Black lines down the page Printed pages have toner stains down the page Clean the corona wire inside the drum unit by sliding the g...

Page 122: ... a for New Zealand Press Menu 0 4 Press Menu 0 5 b Press a or b to choose Detection or No Detection Press OK c Press Stop Exit Curled Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper See Device Options For Windows or Print Settings For Macintosh in the Software User s Guide on the CD ROM Turn the paper over in the paper tray and print again Excluding Le...

Page 123: ... Basic for VoIP cuts the modem speed to 9600 bps and turns the error correction mode ECM off For a standard telephone line If you regularly experience interference on your standard telephone line try this setting If you are using VoIP VoIP service providers offer fax support using various standards If you regularly experience fax transmission errors try this setting Normal sets the modem speed at ...

Page 124: ...um unit take out the toner cartridge that is indicated on the LCD and put it back into the drum unit again Drum End Soon The drum unit is near the end of its life Use the drum unit until you have a print quality problem then replace the drum unit with a new one See Replacing the drum unit on page 137 Size mismatch The paper in the tray is not the correct size Load the correct size of paper in the ...

Page 125: ... several minutes then reconnect it The machine can be turned off for up to 4 days without losing faxes stored in the memory See Transferring your faxes or Fax Journal report on page 118 Cover is Open The front cover is not closed completely Close the front cover of the machine Cover is Open The fuser cover is not closed completely Close the fuser cover of the machine Cover is Open The fuser cover ...

Page 126: ...achine from the power for several minutes then reconnect it The machine can be turned off for up to 4 days without losing faxes stored in the memory See Transferring your faxes or Fax Journal report on page 118 Jam Rear The paper is jammed in the back of the machine See Paper jams on page 121 Jam Inside The paper is jammed inside the machine See Paper jams on page 121 Jam Tray The paper is jammed ...

Page 127: ...M Clear the faxes from the memory See Out of memory message on page 79 Print Unable XX XX Enter Code The machine has a mechanical problem Do one of the following MFC 7340 and MFC 7440N only See Transferring your faxes or Fax Journal report on page 118 before disconnecting the machine so you will not lose any important messages Then disconnect the machine from the power for several minutes and then...

Page 128: ...ort on page 118 before disconnecting the machine so you will not lose any important messages Then disconnect the machine from the power for several minutes and then reconnect it MFC 7450 MFC 7840N and MFC 7840W only Disconnect the machine from the power for several minutes then reconnect it The machine can be turned off for up to 4 days without losing faxes stored in the memory See Transferring yo...

Page 129: ...ceiving on the PC For details about PC Fax Receive see PC FAX receiving in the Software User s Guide on the CD ROM b Make sure that you have set PC Fax Receive on the machine See PC fax receive on page 62 If faxes are in the machine s memory when you set up PC Fax Receive the LCD will ask if you want to transfer the faxes to your PC c Do one of the following To transfer all faxes to your PC press ...

Page 130: ...er from the ADF that is not jammed b Open the ADF cover c Pull the jammed document out to the left d Close the ADF cover e Press Stop Exit Document is jammed under the document cover B a Take out any paper from the ADF that is not jammed b Lift the document cover c Pull the jammed document out to the right d Close the document cover e Press Stop Exit Document is jammed at the output tray B a Pull ...

Page 131: ...er cover firmly to reset the machine WARNING HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot To prevent injury when you open the front or back cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration CAUTION To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown i...

Page 132: ...asily do not use extra force Instead lift the scanner cover Use both hands to carefully pull the jammed paper up and out of the output tray opening d Close the scanner cover e If you cannot pull the jammed paper out of the output tray opening take the paper tray completely out of the machine f Pull the jammed paper out of the paper tray opening g Put the drum unit and toner cartridge assembly back...

Page 133: ...nd toner cartridge assembly on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner c Open the back cover back output tray d Pull the tabs toward you to open the fuser cover 1 e Pull the jammed paper out of the fuser unit f Close the back cover back output tray g Put the drum unit and toner cartridge assembly back in the machi...

Page 134: ...sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner c Push down the green lock lever and take the toner cartridge out of the drum unit CAUTION Handle the toner cartridge carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations...

Page 135: ...lose the front cover Routine maintenance B WARNING Use neutral detergents DO NOT use any flammable substances spray or organic solvent liquids containing alcohol ammonia to clean the inside or outside of the machine Doing this may cause a fire or electrical shock For more infomation see Important Safety Instructions on page 96 CAUTION The drum unit contains toner so handle it carefully If toner sc...

Page 136: ...of the machine c Wipe the outside of the machine with a soft cloth to remove dust d Remove any paper that is in the paper tray e Wipe the inside and the outside of the paper tray with a soft cloth to remove dust f Re load the paper and put the paper tray firmly back in the machine g Plug the machine s power cord back into the electrical socket first and reconnect all cables and telephone line cord...

Page 137: ...d the scanner glass strip 2 underneath it with a soft lint free cloth moistened with water d Plug the machine s power cord back into the electrical socket first and reconnect all cables and telephone line cord Turn on the machine Note In addition to cleaning the scanner glass and glass strip with a soft lint free cloth moistened with water run your finger tip over the glass to see if you can feel ...

Page 138: ... the laser scanner window with your fingers a Before you clean the inside of the machine turn off the machine Unplug the telephone line cord first and then unplug the power cord from the electrical socket b Open the front cover and slowly take out the drum unit and toner cartridge assembly WARNING HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely...

Page 139: ...laser scanner window by wiping it with a clean soft dry lint free cloth d Put the drum unit and toner cartridge assembly back in the machine e Close the front cover f Plug the machine s power cord back into the electrical socket first and then plug in the telephone line cord Turn on the machine Cleaning the corona wire B If you have print quality problems clean the corona wire as follows a Turn of...

Page 140: ... prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration d Clean the corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times CAUTION Be sure to return the green tab to the home position a 1 If you do not printed pages may have a vertical stripe e Put the drum unit and toner cartridg...

Page 141: ...m unit as follows a Turn off the machine Unplug the telephone line cord first and then unplug the power cord from the electrical socket b Open the front cover c Slowly take out the drum unit and toner cartridge assembly CAUTION We recommend that you put the drum unit and toner cartridge assembly on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentall...

Page 142: ...parts shown in the illustrations below e Put the print sample in front of the drum unit and find the exact position of the poor print f Turn the drum unit gear by hand while looking at the surface of the OPC drum 1 g When you have found the mark on the drum that matches the print sample wipe the surface of the OPC drum with a dry cotton swab until the dust or glue on the surface comes off CAUTION ...

Page 143: ...place If you put the cartridge in correctly the green lock lever will lift automatically i Put the drum unit and toner cartridge assembly back in the machine j Close the front cover k Plug the machine s power cord back into the electrical socket first and then reconnect all cables and telephone line cord Turn on the machine ...

Page 144: ...l inside If you use paper that is not a direct equivalent for the recommended paper the life of consumable items and machine parts may be reduced Replacing a toner cartridge B The High Yield toner cartridges can print approximately 2 600 pages 1 and the Standard toner cartridges can print approximately 1 500 pages 1 Actual page count will vary depending on your average type of document i e standar...

Page 145: ...out the drum unit and toner cartridge assembly CAUTION We recommend that you put the drum unit and toner cartridge assembly on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration c Push down the green lock lever...

Page 146: ...ling of empty cartridges with toner from other sources If damage is caused to the drum unit or other parts of this machine as a result of the use of toner or toner cartridges other than genuine Brother products due to the incompatibility or lack of suitability of those products with this machine any repairs required as a result may not be covered by the warranty Unpack the toner cartridge just bef...

Page 147: ...ION DO NOT turn off the machine or open the front cover until the LCD returns to the standby state Replacing the drum unit B The machine uses a drum unit to create print images on paper If the LCD shows Drum End Soon the drum unit is near the end of its life and it is time to buy a new one Even if the LCD shows Drum End Soon you may be able to continue printing without having to replace the drum u...

Page 148: ... life we cannot guarantee a minimum number of pages that will be printed by your drum 1 Drum yield is approximate and may vary by type of use WARNING HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot To prevent injury when you open the front or back cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration ...

Page 149: ...ge the drum unit Note Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the unit d Unpack the new drum unit e Put the toner cartridge firmly into the new drum unit until you hear it lock into place If you put the cartridge in correctly the green lock lever will lift automatically CAUTION Make sure that you put in the toner cartridge correctly or it m...

Page 150: ... Checking the page counters B You can see the machine s page counters for copies printed pages reports and lists faxes or a summary total a For MFC 7340 Press Menu 4 2 For MFC 7450 and MFC 7440N Press Menu 5 2 For MFC 7840N and MFC 7840W Press Menu 6 2 b Press a or b to choose Total Copy Print or Fax List You can see the machine s page count c Press Stop Exit Checking the Drum life B You can see t...

Page 151: ... the machine from the telephone wall socket c Unplug all the cables and AC power cord from the machine d Open the front cover e Remove the drum unit and toner cartridge assembly Leave the toner cartridge installed in the drum unit f Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag g Close the front cover h Wrap the machine in the plastic bag and place it in th...

Page 152: ...achine For example to set Beeper volume to Low a Press Menu 1 4 2 b Press a or b to choose Low c Press OK Memory storage C Your menu settings are stored permanently and in the event of a power failure will not be lost Temporary settings for example Contrast Overseas Mode will be lost The MFC 7450 MFC 7840N and MFC 7840W can store the date and time up to 4 days Menu keys C Menu and features C Acces...

Page 153: ...nter menu Press 5 for LAN menu Press 6 for Machine info menu Press 9 for Service menu 1 Press 0 for Initial Setup 1 This will appear only when the LCD shows an error message You can also scroll through each menu level by pressing a or b for the direction you want c Press OK when the option you want appears on the LCD The LCD will then show the next menu level d Press a or b to scroll to your next ...

Page 154: ...the time to return to Fax mode and the time the machine will change from individual user to public user when using Secure Function Lock 21 30 2 Paper Type Thin Plain Thick Thicker Transparency Recycled Paper Sets the type of paper in the paper tray 21 3 Paper Size A4 Letter Legal for Asia Executive A5 A6 B5 B6 Folio for Asia Sets the size of the paper in the paper tray 21 The factory settings are ...

Page 155: ...ty 1 TX Lock MFC 7340 and MFC 7440N only Prohibits most operations except receiving faxes 25 1 Mem Security MFC 7450 only Stops unauthorized users from most operations except receiving faxes into the memory 26 1 Function Lock MFC 7840N and MFC 7840W only Can restrict selected machine operation for up to 10 individual users and all other non authorized Public users 28 2 Setting Lock Stops unauthori...

Page 156: ...oming faxes in its memory if it runs out of paper 45 7 Print Density b nnnno a b nnnon a b nnonn a b nonnn a b onnnn a Makes printouts darker or lighter 44 8 Polling RX Standard Secure Timer Sets up your machine to poll another fax machine 67 9 Fax Rx Stamp On Off Prints the received time and date on the top of the received faxes 44 2 Setup Send In Fax mode only 1 Contrast Auto Light Dark Changes ...

Page 157: ...ed 36 8 Coverpage Note Sets up your own comments for the fax cover page 36 9 Overseas Mode On Off If you are having difficulty sending faxes overseas set this to on 39 3 Set Quick Dial 1 One Touch Dial Stores up to 8 One Touch Dial numbers so you can dial by pressing one key and Start 57 2 Speed Dial Stores up to 200 Speed Dial numbers so you can dial by pressing only a few keys and Start 58 3 Set...

Page 158: ...ou can turn on the safety feature Backup Print 61 2 Remote Access l Sets your own code for Remote Retrieval 64 3 Print Document Prints incoming faxes stored in the memory 45 6 Dial Restrict 1 Dial Pad Off Enter twice On You can set the machine to restrict dialling when using the dial pad 32 2 One Touch Dial Off Enter twice On You can set the machine to restrict the dialling of One Touch numbers 32...

Page 159: ...And if you set in to ON you should use the registered number only 49 3 Caller ID Display Print Report View or print a list of the last 30 Caller IDs stored in the memory 51 3 Copy 1 Quality Auto Text Photo You can choose the Copy resolution for your type of document 77 2 Contrast b nnnno a b nnnon a b nnonn a b nonnn a b onnnn a Adjusts the contrast for copies 78 4 Printer MFC 7450 MFC 7840N and M...

Page 160: ...k 4 Gateway 000 255 000 255 000 255 000 255 Enter the Gateway address 5 Node Name BRN XXXXXXXXXXXX Enter the Node name 6 WINS Config Auto Static Chooses the WINS configuration mode 7 WINS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary WINS server 8 DNS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of...

Page 161: ...D Chooses the Ethernet link mode 3 Scan to FTP Color 150 dpi Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B W 200 dpi B W 200x100 dpi If you chose colour option PDF JPEG If you chose grey option PDF JPEG Chooses the file format to send the scanned data via FTP If you chose B W option PDF TIFF 0 Factory Reset 1 Reset 1 Yes 2 No Restore all network settings to factory default 2...

Page 162: ...Name BRN XXXXXXXXXXXX Enter the Node name 6 WINS Config Auto Static Chooses the WINS configuration mode 7 WINS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary WINS server 8 DNS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary DNS server 9 APIPA On Off Automatically allocates t...

Page 163: ...s the BOOT method that best suits your needs 2 IP Address 000 255 000 255 000 255 000 255 Enter the IP address 3 Subnet Mask 000 255 000 255 000 255 000 255 Enter the Subnet mask 4 Gateway 000 255 000 255 000 255 000 255 Enter the Gateway address 5 Node Name BRW XXXXXXXXXXXX Enter the Node name 6 WINS Config Auto Static Chooses the WINS configuration mode 7 WINS Server Primary 000 000 000 000 Seco...

Page 164: ...S WPS AOSS 1 On 2 Off You can easily configure your wireless network settings using the one button push method 4 WPS w PIN C ode 1 On 2 Off You can easily configure your wireless network settings using WPS with a PIN code 5 WLAN Status 1 Status Active 11b Active 11g Wired LAN Active WLAN OFF Connection error You can see the current wireless network status 2 Signal 1 Strong Medium Weak None You can...

Page 165: ...P Color 150 dpi Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B W 200 dpi B W 200x100 dpi If you chose colour option PDF JPEG If you chose grey option PDF JPEG Chooses the file format to send the scanned data via FTP If you chose B W option PDF TIFF 0 Factory Reset 1 Reset 1 Yes 2 No Restores all network settings to factory default 2 Exit The factory settings are shown in Bold...

Page 166: ... Fax Only Fax Tel External TAD Manual Chooses the receive mode that best suits your needs 41 2 Date Time Puts the date and time on the LCD and in headings of faxes you send See Quick Setup Guide 3 Station ID Fax Tel Name Sets your name and fax number to appear on each page you fax 4 Tone Pulse not available in New Zealand Tone Pulse Chooses the dialling mode 4 Dial Tone for New Zealand 5 Dial Tone...

Page 167: ...ve the cursor to the incorrect character and then press Clear Back Repeating letters To enter a character on the same key as the previous character press c to move the cursor right before pressing the key again Special characters and symbols Press l or 0 then press d or c to move the cursor to the symbol or character you want Press OK to choose it The symbols and characters below will appear depen...

Page 168: ...Power Source 220 240V 50 60Hz Power Consumption Peak 1056 W Copying Average 320 W 1 Sleep MFC 7340 Average 9 W MFC 7450 and MFC 7440N Average 11 W MFC 7840N and MFC 7840W Average 12 W Standby Average 75 W 1 When making a copy from one sheet Dimensions Weight Without Drum Toner Unit 10 kg Noise level Sound power Operating Copying LWAd 6 2 Bell Standby LWAd 4 4 Bell Sound pressure Operating Copying ...

Page 169: ...5 to 35 C Humidity Operating 20 to 80 without condensation Storage 10 to 90 without condensation ADF automatic document feeder Up to 35 pages Staggered 80 gsm Recommended Environment for Best Results Temperature 20 to 30 C Humidity 50 70 Paper Tray 250 Sheets 80 gsm ...

Page 170: ...e Letter A4 B5 ISO A5 B6 ISO A6 and Executive Legal and Folio for Asia Paper Weight 60 to 105 gsm Maximum paper tray capacity Up to 250 sheets of 80 gsm plain paper Manual Feed Slot Paper Type Plain paper Recycled paper Transparencies Bond paper Envelopes or Labels Paper Size Width 76 2 to 220 mm Length 116 to 406 4 mm Paper Weight 60 to 163 gsm Maximum manual feed slot capacity One sheet at a tim...

Page 171: ... mm Greyscale 256 levels Polling Receive Types Standard Secure Timer Sequential Polling Transit Types Standard Secure Contrast Control Automatic Light Dark manual setting Resolution Horizontal 203 dot inch 8 dot mm Vertical Standard 3 85 line mm Fine 7 7 line mm Photo 7 7 line mm Superfine 15 4 line mm One Touch Dial 8 4 2 Speed Dial 200 stations Groups Up to 8 Broadcasting 258 stations Automatic ...

Page 172: ...rother Standard Chart No 1 a typical business letter Standard resolution JBIG code Specifications and printed materials are subject to change without prior notice 4 Pages refers to the ITU T Test Chart 1 a typical business letter Standard resolution JBIG code Specifications and printed materials are subject to change without prior notice Memory Transmission Up to 500 1 400 2 pages MFC 7340 and MFC...

Page 173: ...Document Size ADF Width 148 to 215 9 mm ADF Length 148 to 355 6 mm Scanner Glass Width Max 215 9 mm Scanner Glass Length Max 297 mm Copy Width Max 210 mm Multiple Copies Stacks or Sorts up to 99 pages Reduce Enlarge 25 to 400 in increments of 1 Resolution Up to 600 600 dpi First Copy Out Time less than 15 seconds from READY mode 1 ...

Page 174: ...Professional x64 Edition Windows Vista Mac OS X 10 2 4 or greater WIA Compliant Yes Windows XP Windows Vista Colour Depth 24 bit colour Resolution Up to 19200 19200 dpi interpolated 1 Up to 600 2400 dpi optical 1 From Scanner Glass Up to 600 600 dpi optical 1 From ADF Document Size ADF Width 148 0 to 215 9 mm ADF Length 148 0 to 355 6 mm Scanner Glass Width Max 215 9 mm Scanner Glass Length Max 29...

Page 175: ...ofessional x64 Edition Windows Vista Windows Server 2003 print only via network Macintosh Printer Driver for Mac OS X 10 2 4 or greater MFC 7450 MFC 7840N and MFC 7840W only BR Script3 PPD file for Mac OS X 10 2 4 or greater Resolution HQ1200 2400 600 dpi 600 300 dpi Print Speed MFC 7340 Up to 20 pages minute A4 size 1 MFC 7450 MFC 7440N MFC 7840N and MFC 7840W Up to 22 pages minute A4 size 1 Firs...

Page 176: ...less 802 11 b g MFC 7840W only Intel Pentium II or equivalent 64 MB 256 MB 150 MB 310 MB Windows XP Home 2 4 Windows XP Professional 2 4 128 MB Windows XP Professional x64 Edition 2 64 bit Intel 64 or AMD64 supported CPU 256 MB 512 MB Windows Vista 2 Intel Pentium 4 or equivalent 64 bit Intel 64 or AMD64 supported CPU 512 MB 1 GB 500 MB 500 MB Windows Server 2003 print only via network Printing 10...

Page 177: ... are not supported 4 PaperPort 11SE supports Microsoft SP4 or higher for Windows 2000 and SP2 or higher for XP Macintosh Operating System Mac OS X 10 2 4 10 4 3 Printing PC Fax send Scanning USB 3 10 100 Base Tx Ethernet Wireless 802 11 b g MFC 7840W only PowerPC G4 G5 PowerPC G3 350MHz 128 MB 256 MB 80 MB 400 MB Mac OS X 10 4 4 or greater PowerPC G4 G5 Intel Core Processor 512 MB 1 GB ...

Page 178: ...does not recommend the use of consumables other than genuine Brother consumables Your machine warranty may not cover any damage arising from the use of non genuine Brother consumables Toner Cartridge Life Standard Toner Cartridge TN 2130 Approx 1 500 pages A4 1 High Yield Toner Cartridge TN 2150 Approx 2 600 pages A4 1 Drum Unit DR 2125 Approx 12 000 pages A4 2 ...

Page 179: ...v1 HTTP Server FTP Client TFTP Client and Server SMTP Client APOP LLMNR responder ICMP Web Services TCP IP for IPv6 Turned off as default NDP RA DNS resolver mDNS LPR LPD Custom Raw Port Port9100 IPP FTP Server POP before SMTP SMTP AUTH TELNET SNMPv1 HTTP Server FTP Client TFTP Client and Server SMTP Client APOP LLMNR responder ICMPv6 Web Services Other LLTD responder Network type Ethernet 10 100 ...

Page 180: ... Client TFTP Client and Server SMTP Client APOP LLMNR responder ICMP Web Services TCP IP for IPv6 Turned off as default NDP RA DNS resolver mDNS LPR LPD Custom Raw Port Port9100 IPP FTP Server POP before SMTP SMTP AUTH TELNET SNMPv1 HTTP Server FTP Client TFTP Client and Server SMTP Client APOP LLMNR responder ICMPv6 Web Services Other LLTD responder Network type IEEE 802 11 b g Wireless LAN Manag...

Page 181: ...isco LEAP Light Extensible Authentication Protocol has been developed by Cisco Systems Inc and enables the Brother wireless product to associate with access points using CKIP and CMIC encryptions Encryption methods D Encryption is used to secure the data that is sent over the wireless network The Brother machine supports the following encryption methods WEP By using WEP Wired Equivalent Privacy th...

Page 182: ...data e g 71f2234ab56cd709e5412aa2ba WPA PSK WPA2 PSK and TKIP or AES Uses a Pre Shared Key PSK that is 8 or more characters in length up to a maximum of 63 characters LEAP Uses User ID and Password User ID less than 64 characters in length Password less than 32 characters in length Wi Fi Alliance certification D This wireless Ethernet multi function print server is a Wi Fi certified IEEE 802 11b 8...

Page 183: ... By pushing a button on the wireless LAN router access point and using the menu on the machine you can set up the wireless network and security settings See the user s guide for your wireless LAN router access point for instructions on how to access one push mode 1 Push Button Configuration Note Routers or access points that support SecureEasySetup Wi Fi Protected Setup or AOSS have the symbols sh...

Page 184: ...achine s memory CNG tones The special tones beeps sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling Coding method Method of coding the information contained in the document All fax machines must use a minimum standard of Modified Huffman MH Your machine is capable of greater compression methods Modified Read MR Modified Modified Read MMR...

Page 185: ... in the memory Fax tones The signals sent by sending and receiving fax machines while communicating information Fax Tel You can receive faxes and telephone calls Do not use this mode if you are using a telephone answering device TAD Fine resolution Resolution is 203 196 dpi It is used for small print and graphs Greyscale The shades of grey available for copying and faxing photographs Group number ...

Page 186: ...h programmed fax jobs are waiting in the memory and cancel the jobs individually Remote Access Code Your own four digit code l that allows you to call and access your machine from a remote location Remote Activation code Press this code l51 l91 for New Zealand when you answer a fax call on an extension or external telephone Remote Retrieval Access The ability to access your machine remotely from a...

Page 187: ...rm of dialling on the telephone line used for Touch Tone telephones Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine User Settings List A printed report that shows the current settings of the machine Xmit Report Transmission Verification Report A listing for each transmission that shows its date time and number ...

Page 188: ...ntosh See Software User s Guide on the CD ROM ControlCenter3 for Windows See Software User s Guide on the CD ROM Copy contrast 74 78 Enlarge Reduce key 75 enter copy mode 74 keys 8 75 multiple 74 N in 1 page layout 78 out of memory 79 quality 77 single 74 sort ADF only 77 temporary settings 75 using ADF 77 using scanner glass 78 Cordless telephone non Brother 55 Cover page 36 custom comments 36 fo...

Page 189: ...site 65 66 ring delay setting 43 sequential polling 68 telephone line interference 113 sending 21 34 broadcasting 35 cancelling from memory 40 contrast 37 delayed batch 39 delayed fax 39 from ADF 34 from memory dual access 38 from scanner glass 34 manual 40 overseas 39 polled transmit 68 real time transmission 38 resolution 38 telephone line interference 113 Fax Tel mode answering at extension tel...

Page 190: ...layout N in 1 78 Paper 14 160 how to load 9 jam 121 size 15 size of document 163 164 size of paper 161 tray capacity 15 type 15 21 PaperPort 11SE with OCR See Software User s Guide on the CD ROM and Help in the PaperPort 11SE application to access How to Guides PC Fax See Software User s Guide on the CD ROM Polling polled transmit 68 polling receive 67 sequential polling 68 Power failure 142 Print...

Page 191: ... faxing 34 using 20 Scanning See Software User s Guide on the CD ROM Search Speed Dial key 56 59 Secure key 8 Security memory security 26 restricting dialling 32 Secure function lock administrator password 28 Public user 29 restricted users 29 Secure key 8 Setting lock 31 Serial number how to find See inside front cover Shipping the machine 141 Sleep time 23 Sort 77 Speed dial changing 58 setting ...

Page 192: ...03 telephone line 113 maintenance messages on LCD 114 paper jam 121 V Volume setting beeper 22 ring 22 speaker 22 W Windows See Software User s Guide on the CD ROM Wireless Network See Software User s Guide and Network User s Guide on the CD ROM ...

Page 193: ...thorised Warranty Centre AWC Support For technical support for your Brother Product other than what you can resolve through the User s Guide please visit our website or our solutions website for FAQs Troubleshooting Drivers Software or contact the Product Support Centre for any technical or customer care support enquiry Product Support Centre Australia Brother International Aust Pty Ltd Phone 02 8...

Page 194: ...This machine is approved for use in the country of purchase only local Brother companies or their dealers will only support machines purchsed in their own countries ...

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