©Copyright 2010 BRIGHT BLUE, LDA
43
V2016
The information in this document might be changed without previous notice
•
system failure that according to Bright Blue, Lda is not due to raw material
defect or fabrication deficiency;
•
system failure caused by inadequate supervision of the components that are
subject to wear-out or breakdown;
•
product alteration and/or repair by unauthorized personnel and/or
unapproved by Bright Blue, Lda;
•
customers, technicians and/or end users that did not follow the procedures
specified in this warranty;
This warranty substitutes all others, explicit or implicit, including, but not limiting
itself to implicit commercial warranties and adequacy to a predetermined objective of
the equipment and corresponding documentation;
Bright Blue’s responsibility is limited to repair and/or substitution of product parts
as long as none of the warranty exclusion conditions is met.
Under any circumstance is Bright Blue, Lda responsible for any other cost, tax,
expense, loss or damage of any kind, directly or indirectly, consequential or accidental,
including, but not limited to ceasing profits.
The present limited responsibility represents the overall responsibility assumed by
Bright Blue concerning its products, articles, goods, and provided services. Bright Blue,
Lda will not have any further obligation or responsibility, moral or otherwise.
Nevertheless, this responsibility limitation does not affect or limit the customer’s legal
rights in any way in regards to the sale of consumer goods and investment in this
country.
Bright Blue, Lda does not assume the responsibility for any delay or fault caused by
circumstances outside its own control. Possible situations include, but are not limited
to, interrupted communications services, carrier delays, errors or interruptions that
impede the delivery of goods, unexpected situations, climatic conditions, strikes,
inability to establish contact with the customer or any responsible entity to report
and/or confirm the situation.
Any technical assistance necessary will be provided within Bright Blue’s facility and
never on-site of installation. The freight costs from site to factory are the responsibility
of the client.
If Bright Blue, Lda, or its representative, determines that the equipment repair is
covered by the warranty period and conditions, the costs of analysis, repair and
transportation back to the site will be the responsibility of Bright Blue, Lda or its
representative.
If Bright Blue, Lda, or its representative, determines that the repair is not covered
by the warranty clauses, for the reasons explained above, the repair will not be
concluded until integral payment of the invoice has been issued. In this case, Bright
Blue, Lda, or its representative, will send the customer an estimate of the diagnosis,
repair and transportation costs. The customer can order the return of the goods,
without repair, in which case Bright Blue, Lda will issue an invoice of the diagnosis fee
and dispatch costs. If the customer requires the repair, Bright Blue, Lda will charge the
repair and transportation costs according to the estimate. The goods will be returned
after full payment verification.
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