Bosch DICENTIS Page 127 Configuration Manual Download

Page: 127 / 134

DICENTIS

Troubleshooting | en

127

Bosch Security Systems B.V.

Configuration manual

2021.06 | V3.7 |

To create the logging file:

Open a command prompt.

Go to:

C:\Program Files\Bosch\DICENTIS

Run logdump <filename>.

For a continuous logdump use logdump -c <filename>. The logging will stop when a key is
pressed.

15.4

Adding and removing languages without interrupting the

meeting

You can add and remove interpretation languages during a meeting without interruption.

When you remove a language:

–

Participant devices with the removed language selected will switch to floor

–

Interpreter desks with the removed language selected as the A-output will go to the
blocked screen (DICENTIS logo)

–

The microphone of the interpreter desk interpreting the removed language will be turned
off

15.5

Known issues

Refer to the following sections for known issues and their solutions:
–

Releasing Dual License, page 127

–

Network, page 127

–

Software and hardware installation, page 128

–

Meeting application and DICENTIS device, page 128

–

Camera control, page 129

–

MMD does not show logo and participant image, page 129

15.5.1

Releasing Dual License

Issue

If a device with a dual license is broken, the license will not be automatically returned.

Solution

Restart the services on the server console, the licenses will be recalculated and the dual
license will be released.

15.5.2

Network

Issue

Delay of audio in a multi-subnet DICENTIS Conference System using Cisco c3560x with
firmware 15.0.1 SE3 c3560e-universalk9-mz.150-1.SE3.bin

Solution

Use the tested and supported firmware versions:
–

12.2.55 SE5 (c3560e-universalk9-mz.122-55.SE5.bin)

–

15.2.2E (c3560e-universalk9-mz.152-2.E.bin)

Issue

Client PC does not connect to DICENTIS server when it is not in the same subnet.

Solution

Define and configure the system in such a way that all Client PC’s are in the same subnet as
the DICENTIS server.

Summary of Contents for DICENTIS

Page 1: ...DICENTIS Conference System en Configuration manual ...

Page 2: ......

Page 3: ...3 1 Activation tool description 30 4 3 2 Initial activation of the system 31 4 3 3 Adding additional fulfillments licenses 32 4 3 4 Returning and repairing a license 33 4 4 Backing up a license file 33 4 5 Server console 33 4 6 Rapid Spanning Tree Protocol RSTP support 34 4 7 Creating certificates for web based clients 35 5 Meeting application 37 5 1 User rights and meeting rights 40 5 2 Manage 41...

Page 4: ...ternal HD SDI switcher 98 9 1 Hardware and software requirements 98 9 2 Configuration Procedure 98 10 Conference protocol 101 11 System Activation Website 102 11 1 Overview 103 11 2 Manage license 103 11 3 Manage users 104 11 4 Manage dealers 104 12 System server 105 12 1 Creating a backup on the server 107 12 2 Restoring the factory image of the server 107 13 Dante gateway 108 14 Hints and Tips 1...

Page 5: ...ng a third party application to a device 122 14 25 Adding additional keyboards to a device 122 14 26 Keeping third party android apps on top on the multimedia device when changing agenda items 123 14 27 Creating certificates using the command line tool 124 14 28 Remove unused images 124 14 29 ONVIF Camera discovery 125 15 Troubleshooting 126 15 1 Network Docent 126 15 2 Using DeviceBrowser to view...

Page 6: ...re designed to be connected to the public mains network To avoid any risk of electric shock all interventions must be carried out with disconnected mains supply Interventions with the equipment switched on are authorized only when it is impossible to switch the equipment off The operation must only be performed by qualified personnel Old electrical and electronic equipment This product and or batt...

Page 7: ... installation describes how to initially configure the system by installing the DICENTIS software suite and downloading software to the DICENTIS devices It also explains the Server software including the Activation Tool which is required for activating the system and adding additional software modules as required Meeting application describes all menu items of the DICENTIS system software This sec...

Page 8: ...rver PC Dante gateway explains how the Dante Gateway interface works and provides information on how to configure its different sides the OMNEO side and the DanteTM side Hints and Tips provides useful information for upgrading maintaining and using your system An overview of the hints and tips is included at the beginning of this chapter Troubleshooting explains where to find Troubleshooting infor...

Page 9: ...6 3 2 6 3 4 6 3 5 6 3 7 6 3 11 6 4 3 6 4 6 6 4 7 6 4 8 graphic added 12 2 3 2016 07 V1 7 New section 6 4 9 Sections updated 6 3 2 6 4 2 6 4 3 6 4 7 6 4 8 and 8 General All sections product name changed from DCN multimedia to DICENTIS Dual Use at Seat functionality added Functionality information added for the various device types 2016 11 V1 8 New sections 3 5 12 14 Sections updated 2 2 3 1 3 2 3 6...

Page 10: ...neral Vote weight can be assigned during a meeting to vote for absent persons proxy voting Customer logo can be displayed on the DCNM DE 2018 01 V2 5 Sections updated 4 2 6 3 5 6 3 10 6 4 8 6 4 9 6 4 10 General Options for hiding cast votes improved Options for displaying and storing individual group and total voting results improved 2018 02 V2 6 Sections updated 6 3 1 Option Import persons added ...

Page 11: ...ngs deleted duplicate information 2019 09 V3 2 Sections updated How to use this manual number of chapters changed and explanation about the Conference Protocol and Dante Gateway chapters added Security measures added recommendation to schedule Windows updates to run when the system is not being used Rapid Spanning Tree Protocol RSTP support instructions on how to enable the Rapid Spanning Tree Pro...

Page 12: ...ion that the OMNEO side of the Dante gateway must be updated to the same version as the DICENTIS system added section about Sending and Receiving languages from DanteTM using the Dante gateway added System extension node count changed to ARNI E OMNEO interface and ARNI S OMNEO interface devices Synoptic Microphone Control notice about Internet Explorer no longer being supported as of version 3 2 a...

Page 13: ...d updated the information to reflect the changes introduced with version 3 3 2020 05 V3 4 Sections updated GUI languages Uzbek and Ukrainian languages added Meeting details added new functionality of NFC cards Server console additional requirements for services described Language selection notice about adding and removing languages without interrupting the meeting Interpreter seats added note abou...

Page 14: ...escribing this feature and behavior The Interpreter desk displays the DICENTIS logo added troubleshooting section describing issues and solutions when the DICENTIS logo is displayed Dumping logging information to a text file for technical support added troubleshooting section describing how to create a logging file for support 2020 09 V3 5 Sections updated Hardware requirements added support for W...

Page 15: ...creating certificates using the command line tool removing unused images and discovering the ONVIF camera updated information on selecting a network interface to work with DICENTIS Language selection added information about remote interpretation DICENTIS Webserver updated information on the Synoptic site and authenticity check Troubleshooting added information about MMD not showing logo and partic...

Page 16: ...onference System training before you install configure prepare and operate a DICENTIS Conference System Figure 3 1 Typical DICENTIS Conference System setup A typical DICENTIS Conference System consists of 1 DICENTIS System server The heart of the system It licenses functionality configures and controls the system 2 Client PC Can be used to Manage meetings prepare meetings and configure the system ...

Page 17: ...ches to each other 9 Multimedia device DCNM MMD DCNM MMD2 This device is used for system power on off It is always connected to the powered socket of the Audio processor and powering switch or Powering switch Note Only one DICENTIS Multimedia device should be connected here 10 Multimedia device DCNM MMD DCNM MMD2 This device is used via a Power over Ethernet PoE Ethernet switch Note Only one DICEN...

Page 18: ...re server The DICENTIS software server is a set of windows services These services do not have a user interface and are run in the background to control and monitor all of the DICENTIS devices and client PCs running the Meeting application The software server also includes a license activation module This module is required for activating the license of the DICENTIS Conference System as well as ad...

Page 19: ...cipants images For each use the minimal requirements are PC running server software meeting application optional Less than 100 devices without identification or participant images Windows Server 2016 including NET Framework 3 5 feature or Windows Server 2019 including NET Framework 3 5 feature CPU passmark RAM Free disk space Ethernet card 6000 8 GB 20 GB 1 GB Less than 100 devices with identifica...

Page 20: ...hmark net CPU_mega_page html 2 Enter the processor for example i3 8100 in the CPU Name text box 3 Check the CPU Mark column for the CPU passmark score for example i3 8100 scores 8079 Alternatively you can clear the textbox CPU Name and sort the CPU Mark column and see which processor scores above for example 7000 Switches The following minimum requirements and recommendations apply to switches use...

Page 21: ...ueue is label as 1 or e g 8 because this may differ per brand Unfortunately this is not consistent over the different brands Setting it wrong is worse than not having priority Switches must be configured to support DiffServ DSCP quality of service The switch needs to have 4 priority queues for the DiffServ mechanism to work Warning Never use VOIP QoS settings Requirement Standard Settings MAC tabl...

Page 22: ... for redundancy The switch must support changing the following parameters to the listed values Hello_Time 9 seconds Forwarding_delay 30 seconds Max_age 22 seconds Diagnostics Link Layer discovery IEEE 802 1AB For network diagnoses using Network Docent SNMP SNMP For network diagnoses using Network Docent Routers The following minimal requirements apply to routers 1 Gbit or higher Ethernet ports Sup...

Page 23: ...ork is outside the scope of this manual 3 3 Software requirements For the server PC DICENTIS requires Windows Server 2016 including NET Framework 3 5 feature or Windows Server 2019 including NET Framework 3 5 feature All versions must have the latest service packs and updates installed Note set the Network profile for the Network adapter running the DICENTIS services to Private not Public so that ...

Page 24: ...active mic license This software license enables showing which microphone is active in voice mode Enables camera control in Voice mode when combined DCNM LCC See who speaks during Voice mode Use automatic camera control in Voice mode Illuminate microphone LED for active speaker Send microphone activity to third party applications during Voice mode DCNM LMS DICENTIS Media Sharing DICENTIS Media Sha...

Page 25: ...tion to set the translation language for the system DCNM LIMS DICENTIS Interpreting Multiple Sources This module enables providing a language through the DICENTIS Interpreter desk as well as external systems Enables interpreted languages from multiple sources seamlessly Enables interfacing DICENTIS with remote interpreting systems Exchange of interpretation quality index between local and remote i...

Page 26: ...e selector DCNM LSDU DICENTIS Dual Use at Seat DICENTIS software license for enabling dual use at seat in the DICENTIS Discussion device DICENTIS Discussion device with language selector DICENTIS Discussion device with touchscreen and DICENTIS wireless devices Facilitates dual use functionality in a DICENTIS wireless Device and a DICENTIS Conference device Enables the participant s name to be corr...

Page 27: ...dows Task Manager you can also configure that it automatically reboots after the update in case a reboot is required 3 6 GUI languages The DICENTIS Conference System has the following GUI languages Multimedia device Discussion device with touchscreen Meeting application Server Console Activation tool Certificate manager Webserver Activation website Arabic Catalan Croatian Czech German English Span...

Page 28: ...8 en System overview DICENTIS 2021 06 V3 7 Configuration manual Bosch Security Systems B V Russian Serbian Slovak Slovenian Thai Turkish Ukrainian Uzbek Vietnamese Chinese Simplified Chinese Traditional ...

Page 29: ...e network interface i Notice Before installing the DICENTIS software make sure the server PC only has one enabled network interface Bluetooth is also seen as a network interface Download and install latest version of DICENTIS System Server Software from the Internet 1 Go to https licensing boschsecurity com software 2 Click the Software link small square to download the latest version of the softw...

Page 30: ...fulfillments to the DICENTIS system return fulfillments that are no longer required A fulfillment consists of one or more licenses that can be installed on the DICENTIS system Before the system can be used the DICENTIS System Software has to be installed which enables basic functionality in the system Additional software modules can then be installed to extend system functionality providing that t...

Page 31: ...echnician rights a PC connected to the internet a USB stick for offline activation i Notice To perform the following steps your user account must have Technician rights The Admin user of your organization can grant these rights At the server PC Start the DICENTIS activation tool by right clicking the DICENTIS Server Console in the Windows taskbar and then clicking Activate licenses Click the Add f...

Page 32: ...alid SMA This ensures for correct functioning of the latest DICENTIS features Caution Upgrading the DICENTIS system without having a valid SMA can cause the system to stop functioning Add additional fulfillments licenses as follows 1 Open the Activation tool and check the activation date of the system If the system was activated less than a year ago you can safely proceed with the installation 2 I...

Page 33: ...n warning message The activation tool will then enable the Repair license button To repair a license click the Repair license button and then follow the instructions on screen The procedure on the website is similar to activating a license See Adding and removing licenses page 30 4 4 Backing up a license file After installing the licenses on the system the license files should be backed up This wi...

Page 34: ...cks if the criteria are met and will automatically stop or restart the services depending on the status If the services are stopped manually the automatic check is also stopped If the system license is extended or reduced the services must be restarted to update to the current state Warning For example this icon is displayed when a license is not activated How to permanently display the server con...

Page 35: ...he devices can then be cabled redundantly loops can be closed 4 7 Creating certificates for web based clients Use the Certificate Manager to create and manage certificates to use the Synoptic control in web based clients without security warnings To create and manage certificates open the Certificate Manager via the Start menu and fill in the required information in the Manage certificates screen ...

Page 36: ... new Server certificate when the hostname or the IP address of the server changes You can use the same Root certificate so the clients do not need to install a new Root certificate Click Create and install to create and install the new Server certificate and make the Root certificate available for download at the Synoptic browser and install it Click Create to create the Server certificate You can...

Page 37: ... preferred application language can also be selected Figure 5 1 Meeting application main screen showing all icons Moving and resizing the Meeting application The Meeting application window can be toggled between fullscreen and windowed using the and icons on the top right corner of the screen next to the date and time You can move the window by clicking and holding the title bar of the application...

Page 38: ...his option is enabled users can log in to the discussion device with the same user name and password they use for Windows authentication The user name and password will be validated on their computers on the corporate network The authentication service is normally part of the corporate network The IT department wants the DICENTIS system to be isolated from the corporate network because they do not...

Page 39: ... of the DNS server in the corporate network Figure 5 3 Configuration for a system with ARNI To enable authentication via the Windows Server 1 Make sure all persons using the multimedia devices in the central system which uses Windows authentication server are registered including first name last name user name and password The username must be identical to the username assigned to these users in t...

Page 40: ...pes of rights 1 User rights User rights are defined in User groups page 62 2 Meeting rights Meeting rights are defined per seat and per participant in a meeting Refer to Seat assignment Refer to Participants page 55 Figure 5 4 Meeting application main screen showing all icons Touch button Description User rights Meeting rights Manage To manage meetings Manage meeting Synoptic view To configure and...

Page 41: ...ocessor and powering switch or Powering Switch device DICENTIS devices that are powered via a PoE switch must be powered on with the Power on button of the DICENTIS MMD instead These devices will also power up when the PoE port disables and enables PoE functionality i Notice DICENTIS Discussion devices that are powered via a PoE switch will always be powered on These can only be powered on and off...

Page 42: ...s screen is opened On the left the agenda and the assigned participants are shown On the right the meeting details and the agenda are shown The name of the activated meeting is shown in the header of the meeting application all prepared data of the meeting is sent throughout the system The data contains names and meeting rights of the participants and the assigned seats a meeting notes file is cre...

Page 43: ...n Logs off all participants in a meeting Participants will have to log on again before they can take part in a meeting Log off participant button Log off a single participant in a meeting by selecting the participant details and the log off button 5 2 4 Voting If you want to hold a prepared voting round The licenses DCNM LVPM and DCNM LSVT must be enabled in the system For more information on thes...

Page 44: ...e current voting round on hold The participants voting buttons are temporarily disabled and votes cannot be changed or cast Accept button To confirm that the motion is accepted Reject button To confirm that the motion is rejected The voting round can be held at another time Abort button Aborts the current voting round once voting is opened Voting results are not saved i Notice When logged into the...

Page 45: ...ely moved to the speaker list When a speaking participant is selected clicked on the following option is available Stop Speaking Stops the selected participant from speaking Depending on the number of open microphones and microphone mode setting the first waiting participant might be immediately shifted to the speaker list When a waiting participant is selected clicked on the following options are...

Page 46: ...ote Basic voting screens do not have a subject and description displayed on the multimedia device the voting results are not stored Prepared voting requirements All requirements of basic voting are met DCNM LVPM voting license is activated One or more voting rounds have been prepared in the meeting application For more information see Voting script page 58 A meeting is activated and open Note Prep...

Page 47: ...drop down list to select the required GUI language for the participant s device If no language is selected here the language selected on the Rooms page will be used as default Headphone language use the drop down list to select the preferred interpretation language The interpretation language will be automatically selected based on this setting If the selected language is not available the floor l...

Page 48: ...r related data manually you can export edit and import persons to and from an Excel file XLS This makes it easier to create and update the personal data in the system To create a template for the import 1 Click the left right arrows button 2 Create a template file using the Create template button Note Do not change the first row or the column headers in the Excel file because this makes the file i...

Page 49: ...ns even though a password was entered in the system If you leave the field blank the same password is retained To update the password enter the new password Link to participant image When exporting the link to the picture on the image server it will also be placed in the Excel file https image png This way the source file can be traced If the import file includes a reference to https before the pi...

Page 50: ... the longest speaking participant Voice activated When selected the microphone buttons on the discussion devices are colored red the microphone is activated when a participant speaks participants do not need to press the microphone button to get the floor the microphone button can be held in order to temporarily mute the microphone the discussion list is cleared and is not updated while voice mode...

Page 51: ... recommended value Speakers list Max active microphones The maximum number of active microphones in the speakers list can be pre selected max 25 Disabled when Voice mode or Response is used Allow speaker to mute mic When selected default the participant can use the left microphone button to temporarily mute the microphone If disabled the left microphone button behaves the same as the right microph...

Page 52: ...nd clear queue When selected all speakers and persons in the waiting list are cancelled when the priority is used Speech timer Speech time per speaking turn When selected the speech timer can be set per speaking turn in minutes and seconds to a maximum of 99 minutes Each time a speaker is allowed to speak this time is awarded Show last minute by red blinking mic button When selected the microphone...

Page 53: ...the Camera control options Display video on device When selected and Camera control is selected the active speaker or overview camera will be displayed in the camera view in the Meeting Application and on the multimedia devices Display image of speaker When selected the server controls the video switcher and the cameras The latest speaker is displayed in the Meeting Application and on the multimed...

Page 54: ...ication and Verification options If no Identification and Verification options have been set the welcome screen is shown with the participant s name and a log in button to confirm their identity at that seat multimedia and DCNM DE only Note When Participant can only log in at assigned seat is enabled devices that have DCNM LSID and do not have a person assigned to them show the blocked screen Iden...

Page 55: ... the Quorum expression or type the variables in the expression fields Test result The test values can be used to validate the expression The test result box colors turns green when the expression is true red when the expression is false and orange when the expression is invalid Example if at least 2 3 of the participants with voting rights need to be present to reach the quorum then the Quorum exp...

Page 56: ...n Vip type Assigns additional microphone authorizations to the participant independent of the microphone mode and numbers of open microphones use the small triangle and drop down list to select a Vip type Button Operated The microphone will always be activated when the microphone button is pressed This is the default setting for a chairperson Ptt Operated Push to talk The microphone will always be...

Page 57: ...the drop down list The discussion setting of the agenda topic will open Make your settings and optionally save them as a new profile See also Discussion templates i Notice As the discussion settings are defined in a profile a local copy of the discussion settings is made and stored in the agenda topic This means that after a profile has been selected in an agenda topic the discussion settings of a...

Page 58: ... to all booths Assign the languages to the DICENTIS Interpreter desks or external inputs Configure the interpreter desks A B and C outputs Configure the auto relay booths Note DCNM LIPM Interpreting preparation and manage license is required to do the preparation for interpretation Configuration steps 1 Open Prepare Meetings 2 Select the meeting you want to configure the interpreting settings for ...

Page 59: ...URL Enter a suitable URL as described in Uploading and accessing files page 117 Enables documents stored on the DcnmMeetingDocuments website to be displayed when the blue More info hyperlink on the multimedia device is pressed multimedia device only Vote settings Answer set Drop down list with options for For Against For Against Abstain For Against Abstain DNPV Yes No Yes No Abstain Yes No Abstain...

Page 60: ...onfigured for every participant during a meeting This enables participants to vote for other persons who are absent from the meeting proxy voting The weight of the vote is determined by the number selected or entered in Vote weight The total number of votes is shown in brackets behind Vote weight For example when there are 7 participants in a meeting and one of these has a vote weight of 2 the tot...

Page 61: ... group results This setting show the individual and group results Total cast votes This setting show the number of cast votes but not what was cast Display total results This setting shows the total results Display majority This setting shows the majority status Selection Always The results are always displayed On hold closed The results are displayed on hold closed On accepted rejected The result...

Page 62: ...figuration on the main screen click Configure This opens the Configure screen Use the tree in the left pane to navigate this screen Click the small triangle to open the menu items in the tree Configure means Add User groups Add modify delete Users information Define Rooms Preconditions The user logged on needs to have the user right Configure system 5 4 1 User groups User groups can only be define...

Page 63: ... helps the Technician with easier configuration of the language setup Refer to Language selection page 75 4 Enter a name for the Language for example Swahili This is used as a general description 5 Enter the Original name for the language For example Swahili can be displayed as Kiswahili 6 Enter an Abbreviation for the language For example SWA If Swahili is assigned to OMI output 2 it can be displ...

Page 64: ...ote The default location for the meeting notes is only displayed if the DCNM LMPM license is activated Power off devices when system is idle for This function is intended to automatically turn off the participant devices and interpreter desks when the system is idle for a certain amount of time to save energy and increase the lifetime of the equipment Note The system is regarded as being in idle s...

Page 65: ... device DCNM MMD and DCNM MMD2 In the login screen of the discussion device with touchscreen DCNM DE In the home screen of the multimedia device DCNM MMD and DCNM MMD2 Behind the speakers list on the discussion device with touchscreen DCNM DE In the home screen and in the camera view of the Meeting application In the camera view of the multimedia device DCNM MMD and DCNM MMD2 if no camera has been...

Page 66: ...r page 116 5 4 5 Audio settings Audio tones Use the Set and Remove buttons to upload and remove custom chimes for Summon and Priority Audio file specification PCM format 16 bits per sample 48 k sample rate Mono Max 700 kb file size Audio tones audible on headphones When selected the audio tones are sent to the headphones of the participants and interpreters Off by default Mic Shows the signal of t...

Page 67: ...olume levels Note Audio artifacts might occur at higher volume levels Loudspeaker is active when microphone is on Enables the loudspeaker of the device when the microphone is on Attenuate headphone when speaking by x dB x can be set using the textbox or the slider The range of x is 0 dB up to 12 dB Attenuates the headphone volume of the device when the microphone is on Mute When selected mutes the...

Page 68: ...receive send the unprocessed audio also referred to as dry signal to input 2 and output 2 of the Audio processor and powering switch See the following figure for a schematic overview of these settings 27dB A B 10dB Figure 5 5 Audio Routing Settings Notes Inputs 1 and 2 can be the analog inputs of the Audio processor and powering switch the DanteTM or the OMNEO inputs Outputs 1 and 2 can be the ana...

Page 69: ... video options are supported Onvif Profile S compatible cameras are automatically detected and displayed in the overview As of version 2 7 also cameras are discovered when a username and password are configured in the camera To be able to control the camera or display the video stream when a username and password are configured you need to enter the username and password in the general settings of...

Page 70: ... network After saving the camera settings you can click the blue hyperlink in the camera overview screen to access the camera website allows for easy configuration of the camera Enter the Camera user name and Camera user password The default username and password for Sony was admin admin and for Panasonic admin 12345 at the time this manual was written As of software version 2 7 Onvif cameras with...

Page 71: ...e latency Settings Advanced mode Camera Installer Menu 720p50 or 720p60 if you have multimedia devices 1080p50 or 1080p60 if you only have DCNM IDESKVID devices Target bit rate 2Mbit s Maximum bit rate 2 5Mbit s GOP length 15 also known as I Frame distance No B frames I and P frames only 5 4 8 Seats and devices The main purpose of this screen is to assign seats to and un assign seats from devices ...

Page 72: ...tered in the seat name the value will not increase i Notice After renaming seats deselect Configure mode to restore the discussion devices for regular use When Configure mode is active you cannot activate a meeting Vice versa when a meeting is in progress you cannot use the Configure mode Select Used for locating assigned discussion devices Click anywhere in a row to select it the row is highlight...

Page 73: ...active meeting the user right manage meeting is required Identification If DCNM LSID is available participant login identification credentials can be assigned to licensed seats multimedia devices multimedia device DCNM DE DCNM DSL and DCNM DVT only Free and available licenses are numbered in the header of the identification column When selected The number of free identification licenses will be de...

Page 74: ... of device e g MultimediaDevice Serial The serial number of the device e g 5811430716101008 Version The firmware version of the device e g 2 70 17663 Assign Device to Seat Assigns a selected device to a seat Use this button when you want to replace an existing device for example when the device is defective Use the button like this click anywhere in a row to select it the row is highlighted blue I...

Page 75: ...divided in Total Dante I O licenses Shows the total number of DanteTM I O licenses Dante inputs Shows the number of DanteTM licenses used for languages Dante remote desk inputs Shows the number of DanteTM licenses used for languages coming from remote desks Send to Dante Shown the number of licenses used to send languages to DanteTM Unprocessed send to Dante Shows the number of licenses used to se...

Page 76: ...y a local interpreter DCNM IDESK when the floor language is known or by an interpreter in a remote location DanteTM or OMNEO when the floor language is not known to the local interpreter B A A A A JPN ESP FRE ENG Floor Copy of floor English booth Spanish booth French booth Japanese interpreter from remote location OMNEO When selected the source language comes from a DCN NG system to which interpre...

Page 77: ...evice Shows how the language is displayed on the participant s device Unprocessed Select to make a language available as an unprocessed OMNEO multicast source so that it can be recorded or sent to a different system Send to Dante Select to make a language available as a DanteTM multicast source so that it can be recorded or sent to a different system On the DanteTM side languages 1 to 50 are the n...

Page 78: ...ually assign and un assign devices Use the Create Desk from Device button to create a desk from unassigned devices These buttons and their associated options are described in the following sections Configure mode select on device used for locating interpreter desks When this checkbox is selected a Select device button is displayed on all interpreter desks Pressing this button switches on the micro...

Page 79: ... the booth the desk is assigned to Desk The number of the desk the desk is assigned to Status Shows the status of interpreter desks assigned to desks Blue tick Device is assigned to a desk Red cross No device is assigned to that desk or the assigned device is not yet connected or discovered Devices The name of the desk A B C output Shows the name of the output language that the interpreter desk ca...

Page 80: ...t a headset is connected Disabling the microphone of the headset will immediately result in switching from the headset microphone to the stem microphone without turning off the microphone functionality It also works the other way around Source Select DICENTIS if a DICENTIS Interpreter desk is used Select DanteTM or OMNEO when you want to use a remote system to provide the language Auto relay Tick ...

Page 81: ...ce for example when the device is defective Use the button like this click anywhere in a row to select it the row is highlighted blue In the Desk Assignment pane click the desk that you want to assign the device to In the Unassigned Devices pane click the Assign device to desk button Create desk from device Creates a new desk row in the Desk Assignment pane with the selected device assigned to tha...

Page 82: ...nterpretations coming from DCN Next Generation using the OMNEO interface The DICENTIS input number represents the language number of the meeting or the system Only one checkmark per row and column is allowed since it is not possible to duplicate languages The bottom table can be used to connect the DICENTIS outputs to the OMNEO inputs this is used to send the floor and interpretations The DICENTIS...

Page 83: ...s to DICENTIS To do this select the OMNEO Output number configure the DCN Next Generation channel 01 31 which is forwarded to DICENTIS i Notice To receive the floor from DCN Next Generation connect an XLR cable between the DCN CCU2 output 2 and the DCNM APS2 input 2 Sending languages to DCN Next Generation 1 In the Meeting application configure the OMNEO channel for delivering the Floor language a...

Page 84: ... 5 DICENTIS Server Activates the DCNM LSSL language selection at seat licenses Assigns Language selection licenses to seats Configures the system channels 6 DCNM APS2 Audio processor and powering switch Routes controls and processes the audio signals Supplies power to the DICENTIS devices 7 Multimedia device or Discussion device DCNM DE DCNM DSL Participants can select between Floor and the interp...

Page 85: ...nguage routing menu in the Meeting Application to route the DICENTIS transmitter streams to the Dante gateway receiver streams See the Floor and language routing figure below 3 Use the Dante Controller or Dante Domain ManagerTM on the DanteTM side of the Dante gateway to route the Dante gateway transmitter streams to 3rd party receivers To receive streams on DICENTIS 1 In the Meeting Application c...

Page 86: ...nterpretations The configuration for each room is done separately The DanteTM network is used for routing and recording the audio The Dante network is configured using the Dante Controller or Dante Domain manager Room 1 Room 2 Figure 5 9 Dante gateway configuration Note Using mix minus you can have participants speaking in two rooms Mix minus does not work in more than two rooms i Notice If the di...

Page 87: ...al voting results displayed Pie chart or Bar graph Quorum and majority information The operator can use it to See the status of the interpreter desks and booths and control them Use the power on off functionality Master volume control Since different users require different views it is possible to create multiple Synoptic views The last opened view will be remembered and opened upon the next login...

Page 88: ... the page 3 Follow the instructions to download the certificate and configure the browser Note If your browser is not automatically recognized select the correct browser using the drop down menu at the top of the page 6 2 Configuration procedure Precondition To use this page the logged in user must belong to a User Group that has the right Configure System for example Admin User To configure the s...

Page 89: ... screen Display voting as a pie or bar chart 1 The chart makes use of the Display total results setting for the External system If Display total results is set to Never the chart cannot be drawn Refer to Results Selection in Voting round details page 59 for more information 2 It is required to configure the 100 setting of the voting round to define the size of the circle If there is no 100 setting...

Page 90: ...d for example in the local language See the following sections for more information By default the XML meeting notes files and voting result files both with authenticity check are saved on the Server PC If required the location for saving these files can be changed For the meeting notes see explanation in Meeting notes location in section Rooms page 63 6 4 1 Access through the Webserver You can ac...

Page 91: ...ndividual and group results Quorum and majority stored at the closing of the voting round 6 4 2 Modifying the XSLT style sheets XSLT style sheets for the meeting notes files and voting notes files are included in the location where the voting results are saved which enables the XML content to be easily viewed in a browser You can modify the look up table in these XSLT style sheets so that informat...

Page 92: ..._old1 xslt 2 Open the automatically created VotingResult_new xslt and apply the same customization as for VotingResult_old1 xslt 3 Add any new customization to VotingResult_new xslt as required 4 Rename VotingResult_new xslt to VotingResult xslt Note The installer will always overwrite MeetingResult_new xslt and VotingResult_new xslt during a software update therefore you should not use these file...

Page 93: ...lick the certificate and select Install certificate 2 Select Local machine 3 Select Place all certificates in the following store 4 Select Browse 5 Select Trusted Root Certification Authorities 6 Select Next 7 Select Finish Use Powershell to know if the certificate was successfully installed Run the command dir Cert LocalMachine Root and it should list the certificate ...

Page 94: ... following table for the node count of DICENTIS equipment The first subnet has 1 DICENTIS Audio processor and powering switch for the audio processing 1 Server PC which hosts the DICENTIS services 1 ARNI Enterprise to increase the size of the system All other subnets have 1 ARNI Standard to increase the size of the system Note There is no DICENTIS Audio processor and powering switch in the other s...

Page 95: ...nference System subnet and ARNI preconditions When multiple subnets are used the subnet in which the DICENTIS PC server is present requires an ARNI E the others require an ARNI S The ARNI Configuration Tool must be used which can be found in the start menu after installing DICENTIS system server software When configuring ARNI s make sure that the DICENTIS server PC services are not running Stop th...

Page 96: ...tain DICENTIS devices DCNM APS and DCNM PS units For other VLANs you may use any other DHCP server Enable IGMP snooping on all ports Enable multicast routing between all VLANs Use dense mode routing mode Configure unicast routing correctly between all VLANs Use MTU 1500 or larger Enable spanning tree protocol to mode pvst Use IGMP version 3 Set Timeout of register on multicast to 1 second Refer to...

Page 97: ... A B C Select the language for the A output usually the language the interpreter interprets to and the languages for the B and C outputs from the list of available languages Display brightness Adjust the brightness of the display by pressing the button 1 15 and using the rotary control The default value is 7 Auto configure desks Automatically configures all interpreter desks in the system This mea...

Page 98: ...one HD SDI video switcher is supported per system i Notice To control an HD SDI video switcher the External Video service must be installed first This service is part of the DICENTIS setup wizard During installation make sure the checkbox for Bosch DICENTIS Ext VideoSwitcher is selected this checkbox is not selected by default After the service has been installed it must be configured 9 2 Configur...

Page 99: ...n the video switcher will not switch to the presentation source during presentation mode but will continue to display the camera image instead Kramer does not have a VGA or DVI input so None should be entered when a Kramer MV 6 is used TvOneCorioMatrix supports None or a specified input such as Slot_ X _in_ Y For example Slot_5_in_1 for input 1 of the SDI input card which is inserted in slot 5 Pre...

Page 100: ...oSwitchInput 2 VideoSwitchInput CameraState false CameraState Camera CameraConfig 5 When the External Video Switcher is used in combination with TvOneCorioMatrix an output must also be configured as shown in the following example Do not remove OutputConfig if you are using another switcher model VideoSwitchOutput describes the output of the TvOneCorioMatrix in a specific way such as Slot_ X _out_ ...

Page 101: ...To manage the discussion manage meeting To view voting results voting seat license DICENTIS requires DCNM LVPM To power on off the DICENTIS system power off functionality To control the master volume of the DICENTIS system volume control functionality There is an online demonstrator available which can be accessed via https ipaddress 31416 Demonstrator ConferenceProtocolDemonstrator html 1 Login w...

Page 102: ...dealer accounts cannot access Manage license pages Logistics user can assign orders to a dealer cannot access Manage license Manage users and Manage dealers pages Technician can activate return and repair fulfillments cannot access Manage users and Manage dealers pages To access the website 1 Enter https licensing boschsecurity com StartPage aspx in your web browser The following page is displayed...

Page 103: ... only Assign order Use this feature to assign a license to a dealer in your organization the organization has to be created before you can do this Technicians can only activate licenses that have been assigned to their organization Licenses are assigned to organizations to prevent them from being lost Select Dealer Selects the dealer that you want to assign the order to Dealer ID Unique identifica...

Page 104: ...scard the settings Delete Click this hyperlink to delete the selected technician A dialog box will be displayed asking you to confirm this action 11 4 Manage dealers Precondition To use this page the logged in user must have the user right Admin user Use the Manage dealers page to view and manage the information of sub dealers This page is normally used by a Bosch Dealer to assign orders to sub de...

Page 105: ...ommercially viable substitute for one of these systems The primary function of the DICENTIS System server is hosting the DICENTIS services Additional software added by a third party software provider cannot provide nor replicate the primary function of the DICENTIS System server Connecting to the server PC via Remote Desktop Connection Use the Remote Desktop Connection application to connect to th...

Page 106: ...he Ethernet adapter on the DICENTIS side Connecting via the hostname is more reliable since IP addresses can change i Notice Please keep your system up to date with the latest Windows updates and an up to date virus scanner The office network port can be used for this purpose You must also adjust the date and time in the Windows settings so that Windows updates and power cycling are performed when...

Page 107: ...e application 2 Select Backup Once 3 Select Full server 4 Create your backup on an external media drive e g USB or network drive with a capacity of at least 32 GB 12 2 Restoring the factory image of the server Restore the factory image of the DICENTIS server to return to the out of the box default state i Notice Restoring the factory image will remove all user data on the DICENTIS server Return th...

Page 108: ... and RSTP redundancy on the OMNEO side Enables use of Dante Domain ManagerTM in combination with OMNEO systems i Notice When OMNEO inputs or outputs 17 to 64 are used these streams will be automatically set to unencrypted mode by the DICENTIS system i Notice The Dante gateway needs to be upgraded with the firmware delivered with the DICENTIS system The Firmware upload tool can be used to upload th...

Page 109: ...NTIS page 119 Powering down the server via the power button page 120 Camera and presentation streams page 120 Making a backup and restoring your Synoptic configuration page 120 Configuring Dante compatible devices page 121 Setting a PIN code for a Dante device page 121 Adding a third party application to a device page 122 Adding additional keyboards to a device page 122 Keeping third party android...

Page 110: ...tead However this is not preferred because IP addresses may change 3 Create a shortcut of the Meeting application on the desktop use the Bosch Dcnm UserInterfaces MeetingManager exe file from the C Program Files x86 BoschDICENTIS directory 4 Right click on the shortcut and select Properties 5 In the shortcut tab update the target by adding the server that the PC needs to connect to Usage Bosch Dcn...

Page 111: ...n be restored Note The restore command does not update the database to the current version To update it to the current version please read Updating a database to the current version page 111 Note If your backup is in the C Program Files Microsoft SQL Server MSSQL10_50 SQLEXPRESS MSSQL DATA DcnmBackup directory an error notification will appear because the SQL2014 has no access to this SQL2008 data...

Page 112: ...mat MachineName instanceName the instance name can be omitted when the default instance is used The machine name can be a dot when the local machine is used Default SQLDICENTIS2014 MMCN_DB_USER_ID SQL server user Id SQL authentication When absent integrated authentication is used MMCN_DB_PW SQL server password SQL authentication Only valid in combination with MMCN_DB_USER_ID MMCN_DB_DATABASE DICEN...

Page 113: ...tore functions These functions are restricted limited when used in combination with a remote SQL server Remote machine where the DICENTIS services are running A new database can be created from the remote machine A database backup can be started from the remote machine Target machine Where the database is running A database can only be restored from the target machine Windows Authentication exampl...

Page 114: ...re set then the environment variables are used If parameters are set then these will override the environment variables On target DcnmDatabaseConsole s d ConfHall53 u DcnmUser p P ssword n 14 10 Downgrading DICENTIS software to a previous version Uninstalling DICENTIS software and installing a previous version will not result in a working system because the database of the current version is not c...

Page 115: ... the DICENTIS Server Console 2 Open a command prompt in Administrator mode 3 Go to C Program Files Bosch DICENTIS 4 To update the database to the current version run DcnmDatabaseConsole exe 5 Restart the DICENTIS services using the DICENTIS Server Console Refer to Restoring a database page 111 Deleting a database page 112 Creating a clean database page 111 Installing the DICENTIS software suite pa...

Page 116: ...ange the location of the image service 1 Start the Meeting Application 2 Navigate to Configure Rooms 3 Enter the url of the new image server in Image Server url 4 Example If the computer name is CITYCOUNCILIMAGESERVER and the port is 31418 enter the Uri as https CITYCOUNCILIMAGESERVER 31418 5 Click the Test image server connection button to ensure that new DICENTISimage server is valid 6 Click the...

Page 117: ...ch meeting see Meeting details page 54 each agenda item see Topic details page 57 and each voting round see Voting round details page 59 Document folders can be created as required for example separate document folders can be created for Meeting Agenda and Voting for storing relevant documents or single Meeting folders can be created for storing all documents The advantage of using separate folder...

Page 118: ... PC 31415 Default aspx If each meeting has its own directory with documents the URLs links should have the following format http IP address of the DICENTIS server PC 31415 Default aspx meeting name of the directory used in this meeting If each agenda has its own directory with documents the URLs links should have the following format http IP address of the DICENTIS server PC 31415 Default aspx mee...

Page 119: ... ARNI 5 Click the Advanced button 6 The Advanced TCP IP settings DNS page should contain the following Append primary and connection specific DNS suffixes is checked Append parent suffixes of the primary DNS suffix is checked DNS suffix for this connection parent bosch omneo Register this connection s addresses in DNS is checked Use this connection s DNS suffix in DNS registration is checked Note ...

Page 120: ...a and presentation streams The camera stream and presentation stream are distributed by the DICENTIS VideoSwitcher service to the DICENTIS devices You can use these streams in your own display or recording application Camera stream Rtsp DICENTIS server 9554 stream2 Presentation stream Rtsp DICETNIS server 9554 stream1 For the camera stream the DCNM LCC license is required and Camera control needs ...

Page 121: ...mitters DICENTIS hostname server Dante Out 1 Dante Out 2 All other devices that are visible on the network are shown as well Next multicast streams need to be created from the transmitters as the DICENTIS Conference System utilizes these 1 Press Ctrl D to open the Device info view 2 Select the device you want to configure to work with DICENTIS 3 Go to the Transmit tab 4 Press Ctrl M to create a mu...

Page 122: ... Select the APK 6 Click Upload i Notice If the new APK is not shown on the home screen of the multimedia device try to click the home button several times or reboot the multimedia device 14 25 Adding additional keyboards to a device If required additional non European keyboards e g a Chinese or Korean keyboard can be added to a DICENTIS device To have an Android keyboard in a different language yo...

Page 123: ...rty application to a device page 122 14 26 Keeping third party android apps on top on the multimedia device when changing agenda items When a third party app is used as UI for the multimedia device the multimedia device navigates to the DiscussApp active part of the discussion when a new agenda item is opened The com bosch mmd ui action DISCUSS intent is sent when an agenda item is opened The thir...

Page 124: ...ame name ServerCertificatePassword password IPAddresses IP Addresses comma separated DnsNames DNS Names comma separated Install the server certificate on the Server InstallServerCertificate ServerCertificatePfxFile file path ServerCertificatePassword password Uninstall the root or server certificate UnInstallCertificate CertificateName name Example Bosch TestUtils CertificateGenerator exe CreateRo...

Page 125: ...a when it is connected to other switches than the switch the server is connected to Add an environment variable to the system to change the time to live or the hop count Name the variable and set the desired time to live 1 Create a new environment variable via File explorer This PC Properties Advanced system settings Environment Variables System variables New with variable name DCNM_ONVIF_DISCOVER...

Page 126: ...etwork Docent Please refer to the Network Docent manual for more information on how to use the tool The Network Docent software and manual can also be downloaded from https licensing boschsecurity com omneo 15 2 Using DeviceBrowser to view connected devices DeviceBrowser exe is a command prompt tool which allows a technician to get an overview of which devices are connected It shows the type quant...

Page 127: ...nown issues and their solutions Releasing Dual License page 127 Network page 127 Software and hardware installation page 128 Meeting application and DICENTIS device page 128 Camera control page 129 MMD does not show logo and participant image page 129 15 5 1 Releasing Dual License Issue If a device with a dual license is broken the license will not be automatically returned Solution Restart the se...

Page 128: ...m stops working after a new user is created at the PC running the DICENTIS software services Solution Reboot the server PC 15 5 4 Meeting application and DICENTIS device Issue When using the home button in the browser and the Back to Active button large green button to return to the active meeting after browsing the internet there is a delay of about 4 seconds Solution This is standard Android beh...

Page 129: ...n the DICENTIS server 15 5 6 Camera control Issue Camera pre positions cannot be set at the seats Solution 1 Close the Meeting application 2 Remove the file C Users servername AppData Local Bosch Bosch Mmcn UserInterfaces_ 3 Restart the Meeting application 15 5 7 MMD does not show logo and participant image Issue After upgrading to DICENTIS Conference system 3 60 TLS1 0 is disabled for security re...

Page 130: ...port in these areas Apps Tools Building Information Modeling Commissioning Warranty Troubleshooting Repair Exchange Product Security Bosch Building Technologies Academy Visit the Bosch Building Technologies Academy website and have access to training courses video tutorials and documents https www boschsecurity com xc en support training ...

Page 131: ...om xc en support Bosch Security and Safety Systems offers support in these areas Apps Tools Building Information Modeling Warranty Troubleshooting Repair Exchange Product Security Bosch Building Technologies Academy Visit the Bosch Building Technologies Academy website and have access to training courses video tutorials and documents www boschsecurity com xc en support training ...

Page 132: ...132 Support and Academy DICENTIS 2021 06 V3 7 Configuration manual Bosch Security Systems B V ...

Page 133: ......

Page 134: ...Bosch Security Systems B V Torenallee 49 5617 BA Eindhoven Netherlands www boschsecurity com Bosch Security Systems B V 2021 202107051516 ...

Search results

Summary of Contents for DICENTIS

Reviews:

Related manuals for DICENTIS

Brands by name

Popular brands

Bosch DICENTIS, Configuration Manual

Search results

Summary of Contents for DICENTIS

Reviews:

Related manuals for DICENTIS

Brands by name

Popular brands