56
en | Troubleshooting Guide
AutoDome 600 Series Analog PTZ Camera
F.01U.270.005 | 2.0 | 2012.06
User Manual
Bosch Security Systems, Inc.
No camera control
–
Ensure that the keyboard and monitor are set to the correct (same) camera number.
If O.K., then:
–
Check that the camera address is properly set. Enter
ON
-
997
-
ENTER
to display the
camera address.
If address is not set or is incorrect, then:
–
Set the camera address using FastAddress (
ON
-
998
-
ENTER)
.
If O.K., then:
–
Check that the Amber LED on the AutoDome CPU turns on when receiving pan/tilt
commands from the controller keyboard. The Amber LED indicates control is being
received.
Amber LED on AutoDome CPU Module
Flash Sequence
–
Off
No incoming communications or no power
–
Solid for 2 seconds
Receiving good data
–
Fast blinking
Lost packet(s)
If amber LED does not light when given PTZ commands, then:
–
Check if other cameras on the system can be controlled. If not, check the controller
and wiring connections.
If O.K., then:
–
Check that the RS-232/485 selector switch is properly set to the proper protocol.
If O.K., then:
–
Ensure that all Biphase, Bilinx, or RS-232/485 wires are properly connected. See the
VG5 AutoDome Installation Manual
.
If O.K., then:
–
Check if you can access the AutoDome OSD menus (
ON
-
46
-
ENTER
).
If O.K., then:
–
Confirm that the AutoDome passes homing (
SET
-
110
-
ENTER
).
If AutoDome fails homing, then:
–
Contact Bosch Technical Support.
Intermittent camera
control
–
Check that only the last AutoDome in a daisy chain configuration is terminated with a
100 Ω resistor across the +/- biphase terminals.
If O.K., then:
–
Check that the maximum wire distance has not been exceeded for the control protocol
(the maximum distance for RS-232 is 50 feet). See the
VG5 AutoDome Installation
Manual
.
If O.K., then:
–
Check that all wiring meets Bosch recommended standards and specifications. See the
VG5 AutoDome Installation Manual
.
Camera moves when
moving other
cameras
–
Check that the camera address is properly set (
ON
-
997
-
ENTER
). If the camera address
is not set, the AutoDome responds to control commands to any camera on the system.
If camera address is not set, then:
–
Invoke the
FastAddress Menu
to assign a camera address (
ON
-
998
-
ENTER
).
Cannot access user
settings
–
Enter the unlock command
OFF
-
90
-
ENTER
. This command may require a password.
(Commands automatically lock in 30 minutes.)
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